BT Synergy 2150 User manual

Synergy 2150 - Edition 7 – 30th May ’00
User Guide
Digital cordless telephone and answering machine featuring DECT
Synergy 2150
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
YOU MUST SUBSCRIBE TO YOUR NETWORK
PROVIDER’S CALLER DISPLAY
SERVICE BEFORE YOUR
SYNERGY 2150 WILL
DISPLAY THIS
INFORMATION
Synergy 2150 user guide 10/7/00 10:33 Page 1

Please open this page for an ‘at a glance’
guide to your Synergy 2150.
Synergy 2150 - Edition 7 – 30th May ’00
142 x 202 Foldout 31/5/00 10:45 Page 2

Please open this page for a further
‘at a glance’guide to your Synergy 2150.
Synergy 2150 - Edition 7 – 30th May ’00
141 x 202 Foldout 31/5/00 10:44 Page 2

Please open this page for a further
‘at a glance’guide to your Synergy 2150.
Synergy 2150 - Edition 7 – 30th May ’00
140 x 202 Foldout 31/5/00 10:43 Page 2

Talk
Press to make and
answer calls or to use
in handsfree mode.
End
Press to end a call.
Press to step back
through options menu.
Keypad
Power/Secrecy
Switches the handset
on and off.
During a call, mutes
your voice so your
caller cannot hear
you, and you can talk
privately to someone
else in the room.
Locks the keypad so
you cannot press the
buttons accidentally.
Phonebook
Scrolls down through
the display.
Displays the directory.
Options
Opens the set up
menu.
Confirms setting
you want.
Del
Scrolls up through
the display.
Deletes numbers on
the display before
dialling.
LNR
Press to redial the
last number called.
Inserts a Pause when
storing a number in
the memory.
Recall
Used to access some
BT Select Services
and when using
your phone with
a switchboard.
Int
Lets you make an
internal call or transfer
a call.
At a glance
Synergy 2150
1
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Power light
Comes on while the
mains power is
switched on. Flashes
to indicate Day/Time
needs setting.
In use light*
Comes on when the
line is in use. Flashes
when a message has
been left or a call has
been logged.
Charging light
Comes on when the handset batteries
are being charged and goes off when
they are fully charged.
Page
Press to page the
handset from the
base.
Synergy 2150
Charging
In Use
Power
Page
Base
Display symbols
LINT
123456 8910 117
1. Indicates programming mode.
2. TAM on/off/messages (when flashing).
3. External line is in use.
4. Handset in use.
5. Indicates an internal call or when
transferring a call to another handset.
6. Secrecy feature is on. Your caller
cannot hear you.
7. Battery status indicator.
8. Confirms active signal between
handset and base.
9. Handset loudspeaker.
10. Handset number.
11. A new call has been received.
Synergy 2150 - Edition 7 – 30th May ’00
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*Will also flash in registration mode.
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VIP
View
Delete old
Synergy 2150 - Edition 7 – 30th May ’00
HS setting Ext ringer
Int ringer
Language Deutsch
English
Francais
Key tone On
Off
On
Off
Base 1-4
Melody
Volume
Melody
Volume
Melody
Volume
No priority
Handset 1-5
NO
HS
PSTN
PBX
100MS
Others
Tone
Pulse
Notepad View
Save
Base setting
TAM settings
Waiting…
Base PIN:
Select base Best base
Base 1-4
Show base Base name
Set new name
Registration Base 1-4
Phone book Name:
Tel. number:
New entry
Delete all
Flash time
Base ringer
HS priority
Call barring
Remove HS Handset 1-5
Dial mode
Network
Change PIN New PIN
PSTN prefix PSTN prefix
number
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MENU STRUCTURE
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Change entry
Delete entry
Dial entry
Italiano
Espanol
Caller ID
Message
Call Screen
Memo
Play
Delete old
Save
Delete
VIP 1
VIP 2
Message screen
Only when TAM is answering
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Synergy 2150 - Edition 7 – 30th May ’00
Tam setting Speaker Volume 0123
Day/Time Day: 1234567
Time: 00:00
TAM mode Ans/Record
Announce Ans/Record
Ring counts 246
Play
Change
Verbal on
off
Remote PIN PIN: 0000
Delete
Play
Change
Delete
Answer only
Answer only
*TAM off
MENU STRUCTURE FOR THE ANSWERING MACHINE
Handsfree
Skip backward
Delete (messages)
Play
Skip forward
Stop
Record memo
Answering machine features
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In this guide
At a glance 1
Key features 5
Introduction 7
Unpacking your Synergy 2150 8
For your records 8
Safety instructions 9
Setting up 10
Using your Synergy 2150 13
Making and receiving calls 13
Using the notepad 17
Using the phonebook 18
Using your Synergy 2150
answering machine 21
Message playback 26
Remote access 29
Remote access quick guide 30
BT Select Services 31
Using Caller display 31
Using VIP feature 33
Call waiting 33
Other services 34
Optional settings 35
Base station settings 37
Using additional handsets 41
Operating with additional
base stations 44
Connecting to a switchboard 45
Maintenance 47
Help 48
Technical information 50
Technical specification 51
Index 52
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.
Synergy 2150 user guide 31/5/00 10:39 Page 3

20 name and number directory
Store up to 20 of your most
important or frequently
dialled names and numbers in the
phonebook. It’s then easy to display
and dial numbers in the phonebook.
Each handset has an individual
directory.
Enhanced call clarity
Highly advanced digital
technology (DECT)
ensures much clearer calls than
the older style phones.
Make internal and external
calls at the same time
With the maximum of five
handsets registered to the
base station, your Synergy 2150 lets you
use all of them together. One handset
can be making an external call while
the other four handsets are being used
to make separate internal calls.
Excellent handset range
Under ideal conditions you
can use your Synergy 2150
handset at up to 300 metres from
the base station outside, or up to
50 metres inside.
Synergy 2150 - Edition 7 – 30th May ’00
5
Up to five handsets work from
one base
You can make internal calls
between handsets, transfer
an external caller to another handset
and hold three way calls between two
handsets and an external caller.
Key features
KEY FEATURES
Notepad
Saving you the need of a pen and
paper, you can simply note down a
phone number on your Synergy 2150
handset’s memory during a call. You
can then look the number up later or
add it to the phonebook.
Caller Display & Calls Log
Let’s you know who’s calling you
before answering the telephone,
allowing you to decide whether or not
to answer the call.
minute recording capacity
Offers the benefits of digital
recording.
Handsfree via handset
This function lets you keep your
hands free, for example, to take notes.
It also enables others in the same
room to hear and join in the call.
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6
Synergy 2150 - Edition 7 – 30th May ’00
KEY FEATURES
Remote access
You can call your Synergy 2150 from
another TouchTone telephone to switch
it on or play back your messages.
Last 5 number redial
Display and redial any of the last five
numbers called from your handset.
Keypad guard
This prevents accidental dialling while
carrying the handset around.
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Synergy 2150 - Edition 7 – 30th May ’00
7
Please read the instructions carefully
before use and retain this user guide
for future reference.
DECT
By purchasing the Synergy 2150 you
now own a product which combines
the advantages of cordless operation
with the performance of a high quality
corded telephone. It complies with the
Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled
quality and features.
Building up a phone system
You can use up to 5 handsets with your
Synergy 2150 base station without the
need for additional wiring.
This user guide applies to both single
and multiple handset systems. The
internal call functions described in
this guide apply only to Synergy 2150
base stations with more than one
handset connected.
Introduction
Your Synergy 2150 has been designed for ease of use and made
to the high standards set by BT.
Important
If you wear a hearing aid, please
note that the Synergy 2150 works by
sending radio signals between the base
station and the handset. These signals
can interfere with hearing aids,
causing a humming noise.
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INTRODUCTION
Synergy 2150 user guide 31/5/00 10:39 Page 6

For your records
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Enter your Base Station PIN here
See pages 12 and 38 for more
information.
Enter your remote access security PIN
code here.
See page 26 for more information.
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Synergy 2150 - Edition 7 – 30th May ’00
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Date of purchase:
Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
INTRODUCTION
Unpacking your Synergy 2150
If anything is missing, please contact
your place of purchase immediately.
●Synergy 2150
handset.
●Synergy 2150
base station.
●Handset
Battery pack.
●Plug mounted,
13 amp mains
adaptor.
●Telephone
line cord
●Belt clip
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Synergy 2150 - Edition 7 – 30th May ’00
9
Safety instructions
Use only the approved
battery pack supplied. Spare
batteries – Item Code: 871996
are available from BT Shops and the
Synergy Helpline 0845 602 1041.
Do not try to use any other power
supply except the one provided,
otherwise you may permanently
damage your Synergy 2150. It may also
invalidate approval of this apparatus.
To get a replacement Synergy 2150
base station power supply unit – Item
Code 872073 – contact the Synergy
Helpline 0845 602 1041.
There is a slight chance your
phone could be damaged by
an electrical storm. We
recommend that you unplug your
Synergy 2150 from the mains power
and telephone socket during storms.
The Synergy 2150 will
produce a certain amount of
heat during operation.
Equally, the handset as well as any
additional chargers you purchase can
also become warm during charging.
We advise against placing these
products on antique, veneered or
wooden surfaces as damage may occur.
Do not use the Synergy 2150
in damp, humid conditions
such as bathrooms. Do not
expose the equipment or batteries to
fire and water.
Do not dispose of used
batteries with general
household rubbish and do not
burn them.
Do not use the handsets in
places where there are
explosive hazards.
If you wear a hearing aid,
please note that the Synergy
2150 works by sending radio
signals between the base station and
handset. These signals can interfere
with hearing aids, causing a humming
noise.
We advise that this product should not
be used near emergency intensive care
medical equipment and should not be
used by individuals with pacemakers.
Synergy 2150 can interfere with other
electrical equipment, e.g. answering
machines, TV and radio sets, clock
radio/alarms and computers if placed
too close. It is recommended that you
place your Synergy 2150 at least one
metre away from such appliances to
minimise any risk of interference.
Make sure you connect the power and
telephone lines to the correct sockets
in the base station.
Clean the handset and base station with
a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this
may cause a static shock. Never spray
cleaning fluid directly onto the telephone.
SAFETY INSTRUCTIONS
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Synergy 2150 - Edition 7 – 30th May ’00
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Plan the location of your
Synergy 2150
Your Synergy 2150 works by sending
and receiving radio signals between
the base station and the handset.
The strength of the signal can depend
on where you site the base station.
Generally, the higher the base station
is located the better. An upstairs room
is ideal.
The following points should be
considered:
• It should be within 3 metres of a
power socket and phone socket
otherwise extension cables will be
required.
• Try to avoid locations near metallic
obstructions or electrical appliances,
such as TV sets, fridges, computers,
fluorescent lights, radiators, metal
pipes and metal window frames.
1Connect the power cable
Plug the power cable into the power
socket on your Synergy base station.
Plug the adaptor into the mains power
supply and switch on. The power light
comes on and starts to flash. This will
continue flashing until the Day & Time
are set (see page 22).
Setting up
Follow these steps to set up your Synergy 2150 ready for use.
The Synergy 2150 uses a nickel metal
hydride (NiMH) battery pack supplied.
Take care to connect the battery as
shown and replace the battery cover.
2Install the rechargeable
battery in the handset
Please note
The Synergy 2150 has a range of
up to 300 metres outdoors and up to
50 metres indoors. It is possible that
the range may be affected by being
near water (e.g. large ponds, lakes
and the sea) as well as large metal
objects (e.g. radiators, metal partition
walls and steel girders).
SETTING UP
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Synergy 2150 - Edition 7 – 30th May ’00
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Battery performance
To keep your battery in the best
condition, leave the handset off the
base station for a few hours at a time
(after the initial 16 hour charge).
After charging your Synergy
handset for the first time,
subsequent charging time for the
battery is approximately
4-5 hours. Battery and case may
become warm during charging.
This is normal and not dangerous.
Note: Once the handset is fully
charged the red charging light will
go off.
Under ideal conditions, the handset
battery should give about 12 hours
talktime (7 hours in handsfree
mode) or 150 hours standby on a
single charge.
Please note, however, that a new
NiMH battery does not reach its full
capacity until it has been in normal
use for several days.
Please note that while the NiMH
rechargeable battery can be
expected to give years of service
they do not last forever.
Their actual lifespan depends on
how heavily they are used but over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
Battery low warning.
If the handset battery symbol is
empty and flashing, and you hear
a warning beep every 10 seconds,
you will need to recharge your
handset before you can use it.
3Charge the handset battery
for at least 16 hours
Before you use your Synergy 2150 for
the first time, it is important to have
the handset battery fully charged.
We recommend that you leave the
Synergy 2150 on charge for at least
16 hours.
Place the handset on the base. The red
charging light comes on. The handset
should come pre-registered to the
base station as HS1 and this is shown
in the top right corner of the display.
The battery symbol is also shown.
It flashes during charging. Once the
handset is fully charged, the display
shows a full battery symbol.
0-50%
0%
(flashing)
50 -100%
100%
Battery levels
SETTING UP
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Synergy 2150 - Edition 7 – 30th May ’00
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Pre-set PINs
Your Synergy 2150 comes with a
pre-set PIN which you will need to
use to perform various functions on
your phone.
Base station PIN is 0000 – used
when adjusting base station settings
and registration of new handsets.
Customer Helpline
0845 602 1041
If you do not have modern phone
sockets, call Freefone 0800 800 150
and ask for a BT engineer to come
and fit the correct type. This is a
chargeable service.
Your Synergy is now ready for use.
5Connect the telephone line cord
Plug the line cord into the line socket
on your Synergy base station.
4Connect the telephone line cord
to the Synergy 2150 base station
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SETTING UP
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Using your Synergy 2150
telephone
Press buttons in the order shown
Press and hold the POWER
button until the display
goes blank. The handset is
now off.
Press the POWER button
again. You hear two beeps.
The display flashes
Searching and then shows
the standby screen.
This prevents you from
accidentally operating the
handset when you are
carrying it around.
Press and release the
POWER button. Display shows
Keypad-lock.
Press the POWER button
again to unlock the keypad.
To switch your handset ON
and OFF
To lock and unlock the keypad
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Please note
It is not possible to make emergency
calls when the keypad lock is on.
USING YOUR PHONE
Making and receiving calls
Press the green TALK
button. Display shows .
You hear the dial tone.
DIAL Enter the number you want
and it is dialled.
Or
To preview the number
before you call.
DIAL Enter the number you want.
It is shown on the screen
but not dialled. If you make
a mistake, you can change
the number by pressing
the DEL button to delete
individual digits.
Press the TALK button to
dial the number.
To make a call
Del
Press the red END button.
Or
Place the handset back on
the base.
To end a call
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Synergy 2150 - Edition 7 – 30th May ’00
SETTING UP
This function lets you keep
your hands free, for example,
to take notes, or to dial a
number. It also enables
others in the same room to
hear and join in the call.
Press to get a line.
When making your call the
Lis displayed on the handset.
This has then established
start of dialling.
Press and hold for 1 second.
The handset loudspeaker
symbol will be displayed.
You will now hear ringing or
your caller on the handset
speaker.
To change the volume.
Display will show Volume
123. The number flashing
is the current setting
Use to adjust the level,
1 is quiet, 3 is loud.
To confirm.
When the phone rings: the
screen shows External
(without Caller Display).
Press the TALK button to
answer the call
Or
If the handset is on the base,
simply pick it up and talk.
To receive a call
To use handsfree
Caller display
The Synergy 2150 can let you know
who’s calling before you answer the
telephone.
With BT’s Caller Display service, your
Synergy base station receives caller
information which is transmitted over
the BT network, for more information,
see page 31.
If you would like to listen to
your caller on the handset
but allow others to hear the
call, you could turn the base
loudspeaker speaker on.
Make your call and ensure
that the Lis displayed on the
handset.
Display will flash
Loudspeaker.
Press the OPTIONS button
to confirm.
Display will show Volume
0 1 2 3. 0is off, 3is loud.
Select the volume. (Settings
always start at 2.)
Press the OPTIONS button
to confirm.
Call monitoring
Del
Options
Options
Options
Options
Del
Del
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Synergy 2150 - Edition 7 – 30th May ’00
15
USING YOUR PHONE
The last number called is
displayed.
To dial the number.
To redial the last number
LNR
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This lets you talk to
someone else close by
without your caller hearing
the conversation.
During your call:
Press the SECRECY button.
Display shows Mute and .
Your caller cannot hear you.
To talk to your caller again.
Secrecy
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Please note
Once you have adjusted the earpiece
volume, to use other functions during
a call you must be out of earpiece
volume control.
The handset automatically times out
after approx 8 seconds, or press the
OPTIONS button to confirm level.
During a call you can adjust
the volume of the handset
receiver.
Press the UP and DOWN
arrow buttons.
Display will show VOLUME
1 2 3.
The number flashing is the
current setting.
Use the UP and DOWN arrow
buttons until the display
flashes at the desired volume
level.
To confirm level.
To adjust the earpiece volume
Del
Del
Options
To switch off:
Press and hold for 1 second.
The loudspeaker symbol
will disappear from the
display.
Press to end the call.
The last number called is
displayed.
To scroll through the last
5 numbers. (Or keep pressing
the REDIAL button).
To dial the number displayed.
To redial one of the last
5 numbers
LNR
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