BT IN TOUCH 2000 User manual

BT In Touch 2000 ~ Edition 03 ~ 01.03.05 ~ 6692
User Guide
BT IN TOUCH 2000
SOME FEATURES
OF THIS PHONE REQUIRE
SUBSCRIPTION TO A CALLER
DISPLAY SERVICE FROM YOUR
NETWORK PROVIDER.
A QUARTERLY FEE IS PAYABLE.

BT In Touch 2000 ~ Edition 03 ~ 01.03.05 ~ 6692
A
B
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N
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Q
R
S
T
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X
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Handsfree
V
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e
Redial
Store Secrecy
R
Dial
Calls Directory
BT In Touch 2000
At a glance
Calls button*
Use to access the Calls List (the list of
numbers that have called you).
Handset hook
When the phone has been wall-
mounted, it keeps the handset in place.
Store button
Use to store phone numbers in the
Quickdial memories and directory.
Speaker
When in handsfree, your caller’s voice
will be heard through the speaker.
Redial button
Press to redial the last number dialled.
Ringer volume and ringer tone
switches (underside)
Use to adjust the volume and tone
of the ringer.
Handsfree button
Allows you to use the phone without lifting
the handset.
Pendant receiver aerial
Aerial receives the Pendant signal to remotely
activate the emergency sequence or automatically
answer an incoming call in handsfree.
* Subscription to a Caller Display network service is required to use this feature.
Volum
Use t
volum
and r

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A
B
C
D
E
F
K
L
M
N
O
U
V
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X
Y
Z
Handsfree
V
o
l
u
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e
Cancel
Secrecy
lDirectory
Setup
Announce
on
ng
et.
Handset park (for wall-mount use only)
When you leave the phone during a conversation, you can place the handset on here.
Display
Displays time and date, call information and User prompts.
Dial button
Press to dial a number shown in the display.
Directory button
Use to access numbers stored in the directory.
Cancel button
Used to delete entries in the Directory and Calls List and used to cancel the emergency
sequence if activated.
Secrecy button
Held down, this button allows you to speak to someone in the same room without the
person on the other end of the line hearing your conversation.
Recall button
Use with some BT Calling Features and for transferring calls on certain switchboards.
Announce button (under Quickdial memory label)
Use to listen to messages and to record your own personal message (via the handset).
3 Quickdial memories
Three Quickdial buttons that can be assigned to be used as emergency numbers.
Setup button (under Quickdial memory label)
To check and change optional features on your phone.
Emergency button
Press in an emergency to start the emergency sequence.
Microphone
Use in ‘handsfree’ conversation.
Volume button
Use to adjust the handsfree (loudspeaker)
volume. Also use it to move the cursor left
and right when editing names and numbers.
M1
M2
M3
Quickdial memory label
For keeping a record
of your Quickdial
numbers.

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In this guide
The called number can now speak
to the caller 19
What to do next 19
Entering your emergency contacts 20
Changing Quickdial memory numbers 22
Emergency announcements 22
Status announcements 23
Warning alerts 23
Using the BT In Touch 2000
in an emergency 24
Starting an emergency call 24
What the caller will hear during
an emergency call 24
Cancelling an emergency call
at the BT In Touch 2000 25
Someone else is using the telephone line
in the caller’s home in the event of an
emergency 25
Optional settings of the BT In Touch 2000 25
Returning your BT In Touch 2000 to
its factory settings 27
Registering your BT In Touch Pendant 28
Maintenance 31
Help and advice 32
Technical specification 33
Index 34
At a glance 1
Introduction 3
Unpacking 3
For your records 3
Safety 4
Setting up your phone 5
Using the telephone 9
Making and receiving calls 9
Using handsfree 9
Redial 10
Calls button and Calls List 10
Using the R (recall) button 12
Secrecy 12
Quickdial and Directory 13
Directory 14
To use your Cancel button 15
Desk and wall-mounted
phone positions 16
Raised 16
Wall-mounted 17
Additional features available
on your BT In Touch 2000 19
Using the Emergecy button 19
If the called number is engaged 19

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Introduction
You can expect your BT In Touch 2000 to provide
many years of quality service. Please read the
instructions carefully before use and keep this user
guide for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
Unpacking your BT In Touch 2000
Check that your BT In Touch 2000 is complete.
If anything is missing, please contact your place of
purchase immediately.
BT In Touch 2000
1 base stand for wall
mounting or raised mounting
1 mains adaptor
6 x AA batteries
Wall plugs and screws

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Use the power adaptor and the
batteries supplied. Spare batteries and
power adaptors are available from the
Helpline on 0845 6011 406. The power
adaptor item code is: 870629.
We advise against placing these
products on antique, veneered or
wooden surfaces as damage may occur.
Do not use the BT In Touch 2000
in damp, humid conditions such
as bathrooms.
Do not expose the BT In Touch 2000
or related equipment to fire or water.
Do not use the BT In Touch 2000
in places where there are explosive
hazards.
Safety information

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Setting up your phone
Please follow all the steps in the order shown
1Plan where you will put your
BT In Touch 2000 Phone
The phone should be within 2 metres of a phone
socket.
2Install the batteries
You must fit the batteries supplied before you
attach the base stand for either raised or wall-
mounting positions.
3Connect the telephone line cord
Connect the line cord to your phone socket.
Open the battery cover on the underside of your BT
In Touch 2000. Insert the 6 x AA Alkaline batteries.
Please note
The BT In Touch phone has 3 voice prompts to
indicate that mains power or the telephone line has
been disconnected or that the battery power is low.
These are: “Telephone line disconnected”, “No mains
power” or “Please change batteries”.
You may hear these voice prompts when first setting
up your phone. This is perfectly normal and shows
the phone’s warning alerts are working.
Warning
Your BT In Touch 2000 is only designed to operate
in a normal domestic environment.
Warning
Before installing (or replacing) the batteries, the
phone must be disconnected from the phone line
and the mains power.

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4Select ringer volume
The ringer volume switch is on the underside of
your phone.
Set the volume of the ringer to High, Low
or Off.
This should be done before you attach the base
stand for either raised or wall-mounted positions.
5Select ringer tone
The ringer tone switch is on the underside of your
phone.
This switch allows you to select the pitch required
for the ringer.
R1: for a low-pitched tone
R2: for a medium-pitched tone
R3: for a high-pitched tone
This should be done before you attach the base stand
for raised or wall-mounted positions.
6Connect the power cable
Plug the power cable into the socket on the
underside of your BT In Touch 2000 as shown.
The cable needs to be pressed in to its channel
to keep it out of the way. The way you do this
will depend on how you have positioned your phone
(with or without the base stand, wall-mounted or
not). See ‘Desk and wall-mounted phone positions’
on page 16.
RINGER
VOLUME
HI
LOW
OFF
RINGER
R1
R2
R3

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Setup
Lift label
7Positioning your BT In Touch 2000
Your BT In Touch 2000 Phone can be positioned in
3 different ways:
• Flat on a table or desk.
• Raised position on a table or desk using
the base stand.
• Wall-mounted using the base stand.
See ‘Desk and wall-mounted phone positions’ on
page 16.
8Setting time and date
(with Caller Display)
If you have already subscribed to a Caller Display
network service, the time and date on the display will
be set automatically when the first incoming phone
call is received. For more information about BT
Calling Features, call BT on Freefone 0800 800 150.
To set the time and date manually
Your BT In Touch 2000 uses the
12-hour clock.
Lift the label surrounding the Quickdial
memory buttons to reveal the Setup button.
9Setting time and date (manually)
If you have not subscribed to a Caller Display
service, you can set the time and date manually.
Please note
Make sure you test your phone before you finally
fix it in position.

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Press the Setup button.
Enter 5then 0using the keypad.
The display shows: (the hour flashes)
Enter the hour using the keypad.
Press the Setup button (minutes flash).
Enter the minutes using the keypad.
Press the Setup button (
AM/PM flashes).
Press the ✱button to set
AM .
or
Press the #button to set
PM .
Press the Setup button (month flashes).
Press the -/+on the Volume button to
select the month.
Press the Setup button (day flashes).
Enter the day using the keypad.
Press the Setup button to confirm the
setting.
Setup
Setup
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Setup
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Setup
Setup
Setup
12:00 AM 01 JAN

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Using the telephone
Handsfree
Handsfree
Making and receiving calls
To dial a Quickdial memory number
Lift the handset, or press the Handsfree
button.
Press the required Quickdial memory
button, for example M1, M2 or M3.
The number stored on that Quickdial
memory button is dialled.
To make a call
Lift the handset and listen for a dialling
tone.
Dial the number you require.
To end the call, replace the handset.
To receive a call
When the phone rings, either:
Pick up the handset and speak.
Or
Press the Handsfree button.
Using handsfree
The handsfree feature allows you to use the phone
without picking up the handset, giving you more
freedom while you are speaking on the phone.
You can hear the caller’s voice through the
built-in speaker.
You can adjust the speaker volume with the
handsfree speaker volume control on the front
of the phone.

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Handsfree
Handsfree
Handsfree
To adjust the speaker volume
Press –to reduce the volume.
Press +to increase the volume.
To answer a call in handsfree
When the phone rings, press the Handsfree
button and speak.
To make a handsfree call
Press the Handsfree button.
The handsfree light comes on and you can
hear the dialling tone.
Dial the number you require.
Now speak to your caller through the
microphone.
You can lift the handset at any time during
the conversation.
To end your call, either replace the handset
(if lifted) or simply press the Handsfree
button.
Redial
Calls button and Calls List
For your BT In Touch 2000 to function fully you
should subscribe to your network’s Caller Display
service. A quarterly fee is usually payable.
Your BT In Touch 2000 can store up to 30
incoming numbers with the time and date of each
call. If you have stored the name of the person in
the Directory, then the name will be displayed,
rather than the number. Your calls will be listed
in date/time order. When a new call has been
received, the red incoming call indicator light will
flash to let you know.
To redial the last number dialled
Lift the handset or press the Handsfree
button.
Press the Redial button.
The phone will automatically dial the last
number dialled.
Handsfree
Redial

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Calls
Calls
Cancel
Calls
DELETED
then
LIST EMPTIED
Cancel
To view the Calls List
Press the Calls button. The display shows
details of the most recently received call.
Each press of the Calls button displays the
previous call.
If you press and hold down the Calls button,
the display will auto-scroll through the
entire list.
To dial a number shown in the Calls List
Press and hold down the Calls button to
scroll through the Calls List until you come
to the entry you wish to dial.
Press the Dial button.
The number is shown on the display and is
dialled automatically.
To delete an individual call from the
Calls List
Press and hold down the Calls button to
scroll through the Calls List until you come
to the entry you wish to delete.
Press the Cancel button twice in quick
succession. You will hear 2 beeps and the
display will show:
(after first press)
To delete all calls from the Calls List
Display any call from the Calls List.
Press and hold down the Cancel button for
about 6 seconds until the display shows:
Dial
2:39 pm 15 APR
0208 100 5678
2:39 pm 15 APR
0208 100 5678
PRESS CANCEL TO
DELETE

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then
Calls
Directory
Store
Store
Store
To copy numbers stored in the Calls List
to the Directory
Numbers stored in the Calls List can be
copied to the Directory.
Press the Store button.
The display shows:
Press the Directory button.
The display shows:
Press and hold down the Calls button to
scroll through the Calls List, until you come
to the entry you wish to store, for example:
Press the Store button.
The display shows:
Enter the name using the keypad.
(See page 13.)
Press the Store button.
The display shows:
2:39 pm 15 APR
SELECT LOCATION
ENTRIES XX
ENTER NUMBER
THEN PRESS STORE
ENTER NUMBER
0181 100 5678
ENTER NAME
THEN PRESS STORE
STORED
R
Secrecy
Using the R (Recall) button
This button is used with some network services or if
your phone line is connected to a switchboard.
To find out more about BT Calling Features, please
call BT free on 0800 800 150.
To use the Secrecy button
This allows you to talk to someone in the
same room, without the person on the other
end of the line hearing your conversation.
Press and hold down the Secrecy button.
The Secrecy light will come on.
Release the Secrecy button to continue
your call.
Secrecy

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Quickdial and Directory
Storing a name and number in the
Quickdial memory
Press Store. The display shows:
Select ‘location’ by pressing one of the
memory buttons, either M1 or M2 or M3.
The display shows (if M2 was pressed):
The display then shows:
Enter the phone number.
Press Store. The display then shows:
Enter a name for this phone number. Use
the keypad to type in letters by pressing the
number button which contains the letter
you want. Press the button until the letter is
shown. For example, to show ‘
JOHN ’.
Press the 5button until the display shows
J .
Press the 6button until O is shown.
Press the 4button until
H is shown.
Press the 6button until
N is shown.
Press Store, the display shows:
The phone number is now stored.
✓
J
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M
N
O
G
H
I
M
N
O
Store
STORED
Store
Please note
When storing and editing names and numbers, you
can use the -/+on the Volume button to move the
cursor left and right or add a space and the 1button
to enter + or - in the name, for example. Mum + Dad.
If you wish to enter a pause in the telephone
number, (for example, when using a switchboard)
press the Redial button in the appropriate place.
12:00 AM 03 JAN
SELECT LOCATION
MEMORY 2
ENTER NUMBER
THEN PRESS STORE
ENTER NAME
THEN PRESS STORE
Store

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Store
Directory
Directory
You can store up to 10 names and numbers
in the Directory.
Storing names and numbers in the directory
Press the Store button.
The display shows:
Press the Directory button.
The display shows the number of entries
(up to 10).
Enter the phone number.
Please note
When storing and editing names and numbers, you
can use the -/+on the Volume button to move the
cursor left and right and add a space and the 1
button to enter + or -in the name, for example
Mum + Dad.
If you wish to enter a pause in the telephone
number (for example when using a switchboard),
press the Redial button in the appropriate place.
then
ENTRIES XX
ENTER NUMBER
THEN PRESS STORE
SELECT LOCATION
Store
Store
Dial
Directory
Press the Store button.
The display shows:
Enter the name of the person you wish to
store (see page 13 for how to enter names).
Press the Store button.
The phone beeps twice and the display
shows:
Dialling from the Directory
Press the Directory button repeatedly
until the display shows the number you
wish to dial.
Press the Dial button.
The entry shown on the display is dialled
automatically.
ENTER THE NAME
THEN PRESS STORE
STORED

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Cancel
Directory
Deleting entries from the Directory
Press the Directory button repeatedly
until the display shows the entry you wish
to delete.
Press the Cancel button twice.
The display shows: (after first press)
Your entry has now been deleted.
To use your Cancel button
The Cancel button can be used to delete entries in
the Calls List and Directory.
PRESS CANCEL TO
DELETE

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Desk and wall-mounted
phone positions
Your BT In Touch 2000 can be positioned in 3 ways:
• Flat on a table or desk.
• Raised on a table or desk using the
base stand.
• Wall-mounted using the base stand.
Raised
Your BT In Touch 2000 can be placed on a table or
desk and raised using the base stand.
Press all the cables coming from the BT In Touch
2000 into their guides on the underside of the unit,
as shown below.
Please note
Check that you have installed the batteries and set
your base switches to the settings you want before
you attach the base stand. See pages 5 & 6.

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1
2
Insert the base stand into the holes in the base of
your phone marked ‘RAISED’. You may need to push
quite hard to fix it securely.
Wall-mounted
Your BT In Touch 2000 can be wall-mounted using
the screws and wall plugs provided.
Use the base stand provided as a template to pencil on
the wall where the drill holes should go.
Drill the holes (diameter 5.5mm) for the screws.
Insert the wall plugs provided (if required).
Drive the screws into the wall, leaving about 5mm
free on which to hang the phone.
Press all the cables coming from the BT In Touch
2000 into their guides on the underside of the unit,
as shown below.
Please note
Before you wall-mount your BT In Touch 2000
check that:
The wall can support the weight of the phone.
The position you choose leaves sufficient space so
that the phone is clear of any obstruction on the
wall, such as a shelf or a cupboard.
The power cable and telephone line cord will reach
their correct wall points.
WALL
WALL PLUG SCREW

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Rotate the handset hook 180˚ so that you can hang
up the handset when the phone is wall-mounted.
Hang the holes on the back of the phone over the
screwheads and gently pull the phone downward to
make sure it is securely in place.
Feed the phone line through the bottom of the wall-
mounted base stand to allow the cable to rest flat
against the wall.