Quick Start Guide
Offices worldwide
The services described in this publication are subject to availability and may be
modified from time to time. Services and equipment are supplied subject to
British Telecommunication’s plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2008.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 2 / ADP01-08
Caller Display and the calls list
You must subscribe to a Caller Display service for this feature to work. Your network provider
may charge you for this service.
Caller Display allows you to see the number of the person calling you before you answer
the phone. The calls list holds details of your last 50 callers, including the phone number,
date and time of the call. If a number matches a stored directory entry, the caller’s name is
displayed instead.
The calls list also alerts you to missed calls. When you have new missed calls, the icon will
flash in the display and show how many missed calls you have received.
View and dial from the calls list
1. Press . The most recently received call is displayed.
New
is displayed when a call is new
(has not yet been viewed). Use or to scroll through the list.
When all new calls have been viewed
New
will disappear and the call counter will show
the total amount of old calls received.
2. Press to dial the number. Or press Copy to copy the number to the phonebook
or Del to delete the number from the list.
3. Press to exit and return to standby.
SIM card reader/writer
Your BT Synergy 4100 has a SIM card reader/writer which allows you to copy entries from a
SIM card to the Synergy phonebook and from the Synergy phonebook to a SIM card.
Copy phonebook entries to or from a SIM card
1. Slide out the SIM reader drawer from the side of the base and insert the SIM card.
2. At the handset, press , then Opt. Then scroll to
SIM Copy
and press OK.
3. Press or to select either
Copy from SIM
or
Copy to SIM
and select OK.
The display will show
Please Wait
while it checks your SIM card. If your SIM card is
PIN protected, enter the SIM card PIN and press OK.
Copying
will be displayed. Once complete, the number of entries copied will be displayed.
Text messaging
Before you can send and receive text messages you need to subscribe to the text messaging
service (no subscription charge) and to Caller Display (a quarterly fee may be payable, check
with your network provider). Please see the online full user guide for details.
To subscribe to the text messaging service
You will be automatically registered when you send your first text message or you can send
the word ‘Register’ to 00000. You will receive a welcome message back as confirmation.
To access the text messaging menu:
1. Press or until
TXT Menu
is displayed and press OK. You can now scroll through
the menu options: Write Message, Inbox, Outbox and Text Settings.
2. When the option you want is displayed, press OK and follow the menu options available.
Multi-handset functions
If you have bought a multiple pack and therefore have more than one handset registered
to the base, you can: make internal calls, transfer an external call from one handset to
another, hold a conference call and make an internal call between two handsets while a
third is on an external call.
For a full explanation of features and instructions, please see the main
user guide online at www.bt.com/help/userguides
For information on safety instructions,
cleaning, technical information or
connecting to a switchboard, please refer to
the ‘General Information’ section in the full
user guide at www.bt.com/help/userguides
Guarantee
Your BT Synergy 4100 is guaranteed for a period of
12 months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Synergy
4100, or any component thereof, (other than
batteries), which is identified as faulty or below
standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
For further information within and outside the 12
month guarantee, please refer to the full user guide
at www.bt.com/help/userguides
Product disposal instructions
The symbol shown here and on the product means
that the product is classed as Electrical or Electronic
Equipment and should not be disposed with other
household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise the
impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product
as per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
R&TTE Directive & Declaration
of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
The Declaration of Conformity is published on
the website http://www.suncorptech.com/bt
General information
A full user guide can be downloaded in PDF format
from www.bt.com/help/userguides
Please consider the environment before printing.
BT Synergy 4100
Troubleshooting
Most problems are caused by something very simple and can be fixed with a few simple checks:
• Make sure both the mains power adaptor cable and telephone line cord are plugged into
the correct sockets and plugged in at the wall.
• Make sure you use all the cables and batteries (if supplied) that came in the box, not
those from a previous product.
• If you experience poor speech quality or interference, make sure the product is not
located too close to other electrical appliances. This can also help improve the handset
range from the base.
• Make sure you charge the batteries for at least 24 hours before first use to ensure
maximum battery performance. The charge capacity of the batteries will decrease
over time.
Using your BT Synergy 4100 on a broadband Internet enabled line?
Remember to plug the phone into the wall socket via an ADSL microfilter if you have
broadband Internet on your phone line, otherwise you may have problems with this
product and your broadband service. Additional BT ADSL microfilters can be purchased
from www.shop.bt.com
This guide can
be recycled.
8462 Synergy 4100 QSG [5].indd 2 7/1/08 17:36:38
