Buffalo TeraStation WSS WS5020N6 User manual

Network Attached Storage
TeraStation WSS WS5020N6
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard this manual, the
warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35021477-01
April, 2018

Notice
Regulatory Compliance Information
For Customers in the United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
For Customers in Europe
Warning
This is a class A product. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
Environmental Information
• The equipment that you have purchased has required the extraction and use of natural resources for its
production.
• The equipment may contain hazardous substances that could impact health and the environment.
• In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the
natural resources, we encourage you to use the appropriate take-back systems.
• The take-back systems will reuse or recycle most of the materials of end life equipment in a sound way.
• The crossed-out wheeled bin symbol invites you to use those systems.
• If you need more information on the collection, reuse and recycling systems, please contact your local or
regional waste administration.
Safety Precautions
Before using your device, basic safety instructions should always be followed.
(1) Follow all warnings and instructions marked on the product.
(2) The device can only be used in a fixed location such as a telecommunication centre, a dedicated computer room.
When you installed the device, ensure that the protective earthing connection of the socket outlet is verified by
a skilled person.
(3) The socket-outlet shall be installed near the equipment and shall be easily accessible.
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(4) Only use the cables and accessories that are included in the package. Don’t use other accessories or cables
unless specifically instructed to in the documentation. Also, do not use USB cables that are 3 meters or longer to
connect USB devices.
Warning Symbols and Graphical Icons on the Product Label
Warning symbols are used on the product label for the safety operation and prevention of injury to you and damage
to the unit. This explains the meanings of symbols and icons used on the product label.
Indicates a potentially hazardous situation, which could result in death or serious injury if not
careful.
Indicates a potentially hazardous situation, which could result in minor or moderate injury if not
careful.
The rack-mounted equipment should not be used for a shelf or a work space.
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Contents
Notice ..............................................................................2
Regulatory Compliance Information..............................................2
Safety Precautions ...........................................................................2
Warning Symbols and Graphical Icons on the Product Label ......3
Chapter 1 Getting Started .............................................5
Diagrams...........................................................................................5
Opening Windows Storage Server..................................................8
Changing Settings ...........................................................................8
Configuring Date and Time ....................................................................... 8
Creating a Shared Folder........................................................................... 9
Turning the TeraStation On and Off............................................. 14
Installing Antivirus Software ....................................................... 14
Chapter 2 Preinstalled Software ................................ 15
RAID Builder .................................................................................. 15
Buffalo Dashboard........................................................................ 16
Email Notification ......................................................................... 18
Buffalo Replication ....................................................................... 19
TeraStation Backup & Replication Folder Settings..................... 20
Display Settings ............................................................................ 21
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Chapter 3 Storage Management ................................ 22
Working with Volumes.................................................................. 22
Notice When Creating Volumes ..............................................................22
Volume Types ...........................................................................................22
Creating a Volume......................................................................... 23
Deleting Volumes.......................................................................... 25
Formatting Volumes ..................................................................... 27
Enabling Data Deduplication....................................................... 29
Chapter 4 Backup and Replication............................. 33
Backing Up in Windows Storage Server ...................................... 33
Preparing a Backup Destination.............................................................33
Recovering Backup Data .........................................................................38
Configuring Replication ............................................................... 42
Differences Between Buffalo Replication and DFS Replication ...........42
Before Using Replication.........................................................................43
Buffalo Replication ..................................................................................43
DFS Replication........................................................................................46
Chapter 5 Additional Settings .................................... 63
Changing Server Name, Workgroups, and Domains.................. 63
Changing the Password................................................................ 65
Administrator’s Password .......................................................................65
Passwords for Other Users ......................................................................66
Adding a User ................................................................................ 67
Connecting with Standard Accounts........................................... 68
Adding a Group ............................................................................. 72
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Enabling Email Notification ......................................................... 74
Configuring Email Server ........................................................................74
Specifying TeraStation Reports ..............................................................76
Specifying Windows Event Logs .............................................................78
Changing Front Panel Settings .................................................... 79
Acquiring Windows Event Logs.................................................... 79
Configuring NIC Teaming ............................................................. 81
Enabling Wake-on-LAN................................................................. 83
Chapter 6 Drive Replacement..................................... 87
LEDs................................................................................................ 87
Notice Before Drive Replacement................................................ 87
Example of Drives 1 and 2 ............................................................ 88
Example of Drives 3 and 4 ............................................................ 93
Chapter 7 Utilities........................................................ 98
NAS Navigator2 for Windows....................................................... 98
Changing the IP Address .......................................................................100
NAS Navigator2 for Mac ............................................................. 101
Changing the IP Address .......................................................................103
NovaBACKUP ............................................................................... 103
Chapter 8 Troubleshooting....................................... 104
The TeraStation Becomes Unaccessible .................................... 104
Shared Folders Suddenly Do Not Open..................................... 105
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Unable to Access the Shared Folder or the System Becomes
Unstable....................................................................................... 105
I12 Message Appears Despite No Drive Errors ......................... 105
TeraStation Does Not Boot ......................................................... 107
Notice Before Recovery .........................................................................107
Recovering Windows Storage Server ...................................................107
Additional Information............................................................... 108
Chapter 9 Appendix .................................................. 109
LCD Panel..................................................................................... 109
Modes .....................................................................................................109
Errors and Status....................................................................................109
Default Settings .......................................................................... 110
Specifications .............................................................................. 111
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Chapter 1 Getting Started
Diagrams
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1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press the power button.
2 Power LED
When the TeraStation is on, the LED glows green.
3 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
4 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
5 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
7 LAN3 LED
When LAN port 3 is connected, this LED glows blue. It blinks when the connection is active.
8 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages if any appear.
9 Display Button
Switches between the different display modes. Also, if the TeraStation beeps, pressing this button will stop the
beeping.
10 Function Button
Use this button for performing recovery or stopping the TeraStation’s beeping.
11 Drive Lock ( )
Open the front panel with the key to replace drives or access the reset button.
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12 Reset Button
To shut down and reboot the TeraStation, press and hold this button.
13 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
14 Fan
Spins to avoid overheating inside. Do not block the fan.
15 VGA Port ( )
You can connect a VGA monitor to this port. Connecting a monitor directly to the TeraStation is only supported
for monitoring the progress of Windows Update.
16 USB 3.0 Port ( )
Compatible Buffalo USB drives, USB memory devices, and USB UPS devices can be connected. USB hubs are
not supported.
17 LAN Port 1 ( )
Connect an Ethernet cable to use this network port. It is available for communicating at max. 1000 Mbps.
18 LAN Port 2 ( )
Connect an Ethernet cable to use this network port. It is available for communicating at max. 1000 Mbps.
19 LAN Port 3 ( )
Connect an Ethernet cable to use this network port. It is available for communicating at max. 10 Gbps if using
the included Ethernet cable or category 6A cable.
20 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
21 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
22 Serial Number
This sticker shows the TeraStation’s serial number.
23 UID Button
Press the UID button on the front or the back of the TeraStation to cycle the blue LED on and off.
24 Link/Act LED
Glows green when the TeraStation is connected to a network. It blinks when the connection is active.
25 Link/Act LED on 100 Mbps
Glows amber when the TeraStation is connected to a network at 100 Mbps. It blinks when the connection is
active.
26 Link/Act LED on 1000 Mbps, 2.5 Gbps, and 5 Gbps
Glows green when the TeraStation is connected to a network at 1000 Mbps, 2.5 Gbps, or 5 Gbps. It blinks when
the connection is active.
27 Link/Act LED on 10 Gbps
Glows blue when the TeraStation is connected to a network at 10 Gbps. It blinks when the connection is active.
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Opening Windows Storage Server
To connect Windows Storage Server, follow the procedure below.
Note: If using macOS, download and install “Microsoft Remote Desktop”from the Mac App Store.
1 Double-click the icon to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Open Remote Desktop. For macOS, select the TeraStation’s icon
while holding down the control key, then select Open Remote Desktop.
If the message “The identity of the remote computer cannot be verified. Do you want to connect anyway?” is
displayed, click Yes or Continue.
3 Enter the admin username and password and press the Enter key. The default username and password are
“Administrator” and “password”.
Windows Storage Server will open in the remote desktop.
Changing Settings
Configuring Date and Time
1 Click the time in the system tray of Windows Storage Server.
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2 Click Change date and time settings > Change date and time, select the current date and time, and click OK.
Note: From the Internet Time tab, click Change settings, then select Synchronize with an Internet time server. The date
and time can be obtained automatically.
Creating a Shared Folder
No shared folders are configured by default. Before using the TeraStation, follow the procedure below to create one
or more shared folders.
This is an example to create a shared folder, named “Share”in drive D, which anyone can access.
1 From Server Manager, click Tools > Computer Management.
2 Click Shared Folders.
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3 Right-click Shares and click New Share.
4 Click Next.
5 Enter the path of an existing folder or a new folder, then click Next.
Notes:
• Enter “D:\Share” into the folder path to create the shared folder for the first time.
• If the message “The system cannot find the specified path. Do you want to create it?” is displayed, click Yes.
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6 Enter a name for the share and a description (optional), then click Next.
7 Select “Customize permissions”, then click Custom.
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8 Choose Everyone and select the “Allow” checkbox for“Change”.
9 From the Security tab, click Edit > Add.
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10 Enter “Everyone” under “Enter the object names to select”, then click OK.
11 Choose “Everyone”, then select the “Allow” checkbox for Modify.
12 Click OK > OK > Finish > Finish.
Notes:
Enable a guest account:
(1) From Server Manager, click Tools > Computer Management.
(2) Click Local Users and Groups.
(3) Double-click Users > Guest.
(4) From the General tab, clear the “Account is disabled”checkbox, then click OK.
Enable access permissions:
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(1) From Server Manager, click Tools > Computer Management.
(2) Click Shared Folders.
(3) Double-click Shares, then double-click the desired shared folder.
(4) From the Security tab, click Edit.
(5) From the Local Users and Groups list, add the users or groups that will be allowed access (the groups and users
must be created beforehand). To allow access for all users, add a guest and change Administrator’s “Access
Permission” to “Full Control”.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on and off. Or you can turn off your TeraStation by following the
procedure below.
1 Click the Start button.
2 Click the icon, then Shut down.
3 Select the reason why you want to shut down, then click Continue.
When the power LED on the front of the TeraStation turns off, the shutdown process is complete.
Note: Always shut down the TeraStation before unplugging it. The TeraStation can be damaged if it is suddenly
unplugged without being powered down first.
Installing Antivirus Software
Installing antivirus software on the TeraStation is strongly recommended. The installation process may vary
depending on which antivirus software you use.
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Chapter 2 Preinstalled Software
The following software is preinstalled on the TeraStation.
• RAID Builder
• Buffalo Dashboard
• Email Notification
• Buffalo Replication
• TeraStation Backup & Replication Folder Settings
• Display Settings
RAID Builder
RAID Builder is used to create RAID volumes. See the “Storage Management” chapter for more details. To launch
RAID Builder, you must be logged in as a member of the Administrators group in Windows Storage Server.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
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Buffalo Dashboard
Buffalo Dashboard displays system information and dismounts hard drives. To launch it, double-click the Buffalo
Dashboard icon in the system tray.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
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Items Descriptions
System Information
Product Name: Displays the model name of the TeraStation.
Computer Name: Displays the hostname of the TeraStation.
Domain Name: Displays the type of domain that the TeraStation is a
member of.
OS: Displays the type of Windows installed on the TeraStation.
OS Version: Displays the version of the OS.
Firmware: Displays the firmware version of the TeraStation.
Check for updates: Enables or disables checking for new firmware
releases. When a new firmware version is available, you will be
notified here.
Manufacturer: Displays “Buffalo Inc.”.
Temperature Displays the temperature of the system.
Fan Displays the fan rpm.
Backup Displays the status of backup and replication.
Network Information Displays IP addresses, subnet masks, default gateways, LAN port
numbers, link speed, and status.
I’m here! Causes your TeraStation to beep.
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