Buffalo TeraStation 5000 User manual

Network Attached Storage
TeraStation 5000 and 5000N
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35020018-25
August 2019

Contents
Chapter 1 Getting Started .......................................... 10
Diagrams........................................................................................ 10
Turning the TeraStation On and Off............................................. 13
Changing the Administrator Password ....................................... 16
Creating a Recovery Drive ............................................................ 17
For Initializing Settings ...........................................................................18
For Resetting Password...........................................................................18
Chapter 2 Configuration ............................................. 20
Opening Advanced Settings ........................................................ 20
Opening Easy Admin .................................................................... 22
Chapter 3 File Sharing................................................. 24
Configuring Shared Folders ......................................................... 24
Adding a Shared Folder...........................................................................24
Recycle Bin................................................................................................27
Read-Only Shares.....................................................................................27
Hidden Shares ..........................................................................................27
Configuring Users ......................................................................... 27
Adding a User...........................................................................................27
Importing User Information....................................................................30
Adding a Group ............................................................................. 30
Configuring Access Restrictions .................................................. 33
Local Users and Groups ...........................................................................33
1

Active Directory .......................................................................................34
NT Domain................................................................................................37
User Authentication with an External SMB Server................................39
Chapter 4 Storage Management ................................ 43
RAID Modes ................................................................................... 43
Working with RAID Arrays............................................................ 44
Using JBOD...............................................................................................44
Changing RAID Mode ..............................................................................45
Configuring a Hot Spare..........................................................................47
Expanding RAID Capacity Without Deleting Data ................................48
RAID Scanning..........................................................................................51
Adding an External Drive ............................................................. 52
Connecting an External Drive.................................................................52
Compatibility ...........................................................................................52
Dismounting Drives ...................................................................... 53
Dismounting with the Function Button .................................................53
Dismounting from Settings ....................................................................53
Checking Drives ............................................................................ 54
S.M.A.R.T. ....................................................................................... 55
Formatting Drives ......................................................................... 56
Encrypting Drives.......................................................................... 57
Media Cartridges........................................................................... 58
Erasing Data on the TeraStation Completely .............................. 59
Quotas............................................................................................ 59
Quotas for Users.......................................................................................60
Quotas for Groups ...................................................................................60
2

Size Limits.................................................................................................61
Using the TeraStation as an iSCSI Device .................................... 64
Introduction .............................................................................................64
Creating an iSCSI Volume ........................................................................64
Connecting or Disconnecting Volumes..................................................66
Configuring Access Restrictions .............................................................72
Expanding Volume Sizes .........................................................................81
Deleting Volumes.....................................................................................82
Drive Replacement........................................................................ 83
LEDs ..........................................................................................................84
Using JBOD or a Redundant RAID Mode and TeraStation Is On...........85
Using a Redundant RAID Mode and TeraStation Is Off .........................89
Using RAID 0.............................................................................................89
Using a Hot Spare.....................................................................................90
Replacing a Media Cartridge ..................................................................91
Replacing a Non-Malfunctioning Drive .................................................91
RAID Array Cannot Be Rebuilt after Formatting a New Drive ..............91
Chapter 5 Backup ........................................................ 93
Backing Up Data on the TeraStation............................................ 93
Preparing a Backup Destination.............................................................94
Configuring a Backup Job .......................................................................95
Backup Modes..........................................................................................99
Backup Logs for If Backup Fails ..............................................................99
Replication................................................................................... 102
Preparing a Replication Destination ....................................................103
Configuring a Replication Job ..............................................................104
Failover ........................................................................................ 107
Before Configuring Failover..................................................................108
3

Usage Restrictions .................................................................................109
Configuring Failover..............................................................................109
Replacing to the Backup TeraStation Manually ..................................111
Reconfiguring After Failover Occurs ....................................................111
Backing Up Your Mac with Time Machine ................................. 113
Copying from a USB Device........................................................ 120
Chapter 6 Remote Access and Cloud Services......... 121
WebAccess ................................................................................... 121
WebAccess Remote ..................................................................... 123
FTP................................................................................................ 125
Synchronizing with Cloud Storage ............................................ 126
Preparing for Cloud Storage .................................................................126
Uploading Files to Cloud Storage.........................................................129
Synchronizing with Dropbox ..................................................... 133
Configuring a New Task.........................................................................133
Changing Task Settings .........................................................................135
Creating a Shared Link (Windows Only)...............................................138
Chapter 7 BitTorrent.................................................. 139
Chapter 8 Multimedia ............................................... 142
DLNA ............................................................................................ 142
Playing Files ...........................................................................................143
Connected DLNA-compatible Devices .................................................143
Streaming to DLNA-compatible Devices .............................................144
Disabling Playback from Specific Devices ...........................................145
4

iTunes Server ............................................................................... 146
Squeezebox Server ..................................................................... 148
Chapter 9 Surveillance Server .................................. 151
Getting Started ........................................................................... 151
Installing Client Tools ............................................................................151
Connecting Devices to the Network.....................................................152
Enabling Surveillance Cameras ............................................................152
Enabling the Free License .....................................................................154
Registering Recording Policies .............................................................156
Checking Recording...............................................................................161
Viewing Saved Video .............................................................................162
Advanced Usage.......................................................................... 162
Export Recorded Data as an MOV Video File .......................................162
Viewing Video Real-time .......................................................................165
Moving Recorded Video Data to Another TeraStation........................166
Backing Up Recorded Video to Another TeraStation ..........................167
Automatically Delete Old Data When Space Is Low ............................168
Changing Where Recorded Video Is Saved ..........................................170
Email Notifications.................................................................................171
Client Tools .................................................................................. 171
Camera Policies ......................................................................................171
Live Viewer .............................................................................................172
Data Service Policies..............................................................................173
Vault Admin............................................................................................174
Surveillance Video Manager .................................................................175
Network Activity ....................................................................................176
Mini Vault Stats ......................................................................................177
Activating Additional Licenses .................................................. 177
5

When the TeraStation Is Connected to the Internet............................177
TeraStation Not Connected to the Internet .........................................179
Troubleshooting.......................................................................... 184
Chapter 10 Advanced Features ................................ 185
Antivirus Software ...................................................................... 185
Activating Virus Scanning .....................................................................185
Configuring Security Settings ..............................................................187
Licenses ..................................................................................................188
Connecting Through a Proxy Server ....................................................189
Updating Antivirus Pattern Files ..........................................................190
Configuring Folders as Virus Scanning Targets...................................191
Configuring Virus Scanning ..................................................................192
Checking the Log ...................................................................................193
Opening the Online Help ......................................................................194
Email Notification ....................................................................... 195
Sleep Mode .................................................................................. 197
Wake-on-LAN .............................................................................. 199
UPS (Uninterruptible Power Supply)......................................... 200
Port Trunking............................................................................... 201
Connecting a Printer................................................................... 203
TeraSearch ................................................................................... 204
Offline Files.................................................................................. 206
DFS ............................................................................................... 207
Accessing from an NFS Client..................................................... 210
Encrypting Data Transmission ................................................... 213
Encrypting Settings Data ......................................................................213
6

Encrypting FTP Transfer Data ...............................................................213
SSL Keys ..................................................................................................213
Web Server................................................................................... 214
MySQL Server .............................................................................. 216
SNMP............................................................................................ 217
Saving and Applying Settings.................................................... 218
Saving Settings ......................................................................................219
Applying Settings ..................................................................................220
Restoring Factory Defaults......................................................... 221
Initializing from Settings ......................................................................221
Creating an Initialization Drive.............................................................222
Initializing with the USB Drive..............................................................222
Resetting the Administrator Password ..................................... 223
Creating a Password Initialization Drive..............................................223
Resetting with the USB Drive................................................................224
Logs .............................................................................................. 224
Displaying TeraStation’s Logs ...............................................................224
Transferring Logs to the Syslog Server ................................................225
Creating a Link to the Logs in the Shared Folder ................................226
Updating the Firmware............................................................... 227
Updating Manually................................................................................228
Updating Automatically........................................................................228
Name, Date, Time, and Language .............................................. 229
Beep Alerts .................................................................................. 231
LCD and LEDs............................................................................... 232
Jumbo Frames ............................................................................. 233
Changing the IP Address ............................................................ 235
7

Boot Authentication ................................................................... 237
Notes Before Use....................................................................................237
Important Notice ...................................................................................237
Setting Up the Authentication Server on a Windows PC ....................237
Configuring Boot Authentication on the TeraStation.........................238
If the TeraStation Cannot Be Accessed .................................................240
Chapter 11 Utilities.................................................... 242
NAS Navigator2 for Windows..................................................... 242
Mounting as a Network Drive ...............................................................244
Changing the IP Address .......................................................................245
NAS Navigator2 for macOS ........................................................ 245
Mounting as a Network Drive ...............................................................247
Changing the IP Address .......................................................................247
iSCSI Connection Tool ................................................................. 247
Home Screen ..........................................................................................248
Menu .......................................................................................................249
NovaBACKUP ............................................................................... 249
Installing from CD..................................................................................249
Installing from Website .........................................................................249
Chapter 12 Appendix ................................................ 251
LCD Panel..................................................................................... 251
Modes .....................................................................................................251
Errors.......................................................................................................251
Status ......................................................................................................252
Default Settings .......................................................................... 255
Specifications .............................................................................. 256
8

Chapter 13 Regulatory Compliance Information.... 259
For Customers in the United States ........................................... 259
For Customers in Europe ............................................................ 259
For Customers in Russia.............................................................. 262
For Customers in China............................................................... 263
For Customers in Taiwan............................................................. 263
For Customers in Korea............................................................... 263
9

Chapter 1 Getting Started
Diagrams
Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the
packing box for your unit’s model name.
TS5200D, TS5200DN, TS5200DWR
13 1817
9
24 25
10
14 15 16
19
21
20
11
12
2 3 4 5 6
7
8
1
TS5400D, TS5400DN, TS5400DWR
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21
13
14
15
16
17
18
9
12
11
10
2 3 4 5 6
7
8
1
25
24
20
10
Chapter 1 Getting Started

TS5400R, TS5400RH, TS5400RN, TS5400RWR
11 23 11 22 2345 11 1811 10 1567
2120 1322 14 18 1215 16 17 19 20
24 25
TS5600D, TS5600DN
19
21
10
9
2 3 4 5 6 7
15
8
1
12
13
14
15
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24
11
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11
Chapter 1 Getting Started

TS5800D, TS5800DN, TS5800DWR
9
13
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14
17
18
19
21
12
20
11
10
67
8
2 3 4 5
15
1
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1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press the power button twice.
2 Info LED
If there is a status message, the info LED will light up amber. Check the LCD panel to see the status message.
3 Error LED
If there is an error, the error LED will light up red. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
7 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
8 Function Button
Use this button for Direct Copy, dismounting USB devices, rebuilding RAID arrays, and configuring failover.
9 Drive Lock ( )
Open the front panel with the key to replace drives or access the reset button.
10 Reset Button
To shut down and reboot the TeraStation, press and hold the reset button.
11 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red or amber.
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Chapter 1 Getting Started

12 VGA Port
Factory use only.
13 Boot Mode Switch
Leave the switch in the HDD position during normal operation. To recover settings, insert the recovery USB
drive into a USB 2.0 port, move the boot switch to the USB position, and press the power button.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port ( )
Compatible Buffalo USB 3.0 drives, USB memory devices, digital cameras, and USB UPS connections can be
connected. USB hubs are not compatible.
16 USB 2.0 Port ( )
Compatible Buffalo USB 2.0 drives, USB memory devices, digital cameras, and USB UPS connections can be
connected. USB hubs are not compatible.
17 LAN Port 1 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
18 LAN Port 2 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
19 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
20 Fan
Spins to prevent overheating inside. Do not block the fan.
21 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Serial Number
This sticker shows the TeraStation’s serial number.
24 Link LED
Glows amber when the unit is connected to a network.
25 Act LED
This LED shows network activity. It blinks amber when the TeraStation is accessed over the network.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on.
To turn off the TeraStation, press the power button twice. Don’t unplug the power cable without turning the
TeraStation off first. You can also shut it down and restart it remotely from Settings using the procedure below.
13
Chapter 1 Getting Started

Note: This section uses the TS5400D as an example; the procedure below can be used with other TeraStation models
as well.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
3 Enter the username and password, then click OK.
Note: The default username and password are “admin”and “password”.
14
Chapter 1 Getting Started

4 Settings will open.
5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes.
7 The“Confirm Operation” screen will open. Enter the confirmation number, then click OK.
When the power LED on the front of the TeraStation turns off, the shutdown process is completed.
15
Chapter 1 Getting Started

Changing the Administrator Password
After initial setup, follow this procedure to change your password.
Note: This section uses the TS5400D as an example; the procedure below can be used with other TeraStation models
as well.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
3 Click Easy Admin.
16
Chapter 1 Getting Started

4 Click Change Password.
5 If this screen is displayed, enter the current password and click OK. The default password is “password”.
6 Enter the new password (twice) and click Next.
7 Click OK. You have changed the admin password.
Creating a Recovery Drive
To initialize all of the TeraStation’s settings, or just restore the admin password to its factory default value, create a
recovery drive as described below.
17
Chapter 1 Getting Started

For Initializing Settings
A system initialization drive can reset all settings to their default values.
Notes:
• Normally, creating and using a system initialization drive will not affect data on the TeraStation. However, always
back up your data regularly!
• This USB drive can be used to recover the system if your TeraStation doesn’t boot at all. In this case, if the data
partition is damaged, then all your data will be deleted by the recovery process.
1 Insert a 1 GB or larger USB drive (not included) into a USB 2.0 port on the TeraStation.
Note: All data on the USB drive will be erased!
2 From Settings, click Management.
3 Click to the right of“Restore/Erase”.
4 Select “Create a USB drive for initializing settings”.
5 From “Target USB drive”, select the USB drive that is connected to the USB 2.0 port on the TeraStation, then
click Execute.
6 The“Confirm Operation” screen will open. Enter the confirmation number, then click OK.
7 The TeraStation will create the initialization drive. This will take about a minute. When creating the USB
initialization drive is completed, click OK.
Dismount the USB drive before unplugging it. Refer to the“Dismounting Drives”section in chapter 4 for the
procedure on dismounting drives.
For Resetting Password
A password initialization drive can reset the administrator password to its default value (“password”). This could be
very useful if you forget your admin password.
1 Insert a 1 GB or larger USB drive (not included) to a USB 2.0 port on the TeraStation.
Note: All data on the USB drive will be erased!
2 From Settings, click Management.
3 Click to the right of“Restore/Erase”.
4 Select “Create a USB drive for resetting the admin password”.
5 From “Target USB drive”, select the USB drive that is connected to the USB 2.0 port on the TeraStation, then
click Execute.
6 The“Confirm Operation” screen will open. Enter the confirmation number, then click OK.
7 The TeraStation will create the password initialization drive. This will take about a minute. When creating the
password initialization drive is completed, click OK.
18
Chapter 1 Getting Started

Dismount the USB drive before unplugging it. Refer to the“Dismounting Drives”section in chapter 4 for the
procedure on dismounting drives.
For the procedure on using system initialization or password initialization drives, refer to the“Restoring Factory
Defaults”or“Resetting the Administrator Password”sections in chapter 10.
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Chapter 1 Getting Started