Buffalo TeraStation HD-HTGL/R5 User manual

User Manual
TeraStation
HD-HTGL/R5
www.buffalotech.com Rev 5.4

2
Introduction
 CongratulationsonyournewTeraStation!Thisusermanualisintendedtoassistyouinconguring
it.  If you run into difculties or need additional help, feel free to contact our 24/7 Technical
Supportat[phone](USA&Canadaonly).TechnicalSupportinEuropeisavailablebetween
thehoursof9am-6pm(GMT)MondaythroughThursdayand9am-4:30pm(GMT)Fridayforthis
product.  Customers in Europe can obtain Technical Support using the following information:
Email:[email protected]|Web:www.buffalo-technology.com
 ThisusermanualusesimagesrepresentativeofTeraStationuserinterfacesandsoftware.Because
we’reconstantlyupdatingourproduct,theimagesandtextinthismanualmayvaryslightlyfrom
theimagesandtextdisplayedbyyourTeraStation.Thesechangesareminorandshouldnotaffect
theeaseofsetupadversely.Astimepasses,futureuserinterfaces,updatedsoftware,andlater
versionsofthismanualmaybeavailablefordownloadatourwebsite:www.buffalotech.com.

3
Table of Contents
TeraStationQuickSetup...................................................4
TeraNavigatorSetup..........................................................8
Accessing TeraStation Data from a PC............................. 14
AccessingTeraStationDatafromaMac........................... 17
TeraStation Diagram.......................................................21
Advanced Settings........................................................... 24
BasicSettings .................................................................25
Network Settings.............................................................26
DiskManagement ...........................................................28
AddingExtraHardDrives ...............................................34
SharedFolders................................................................ 38
Groups ...........................................................................42
Users ..............................................................................43
Printers .......................................................................... 47
Backups.......................................... .............................. 51
PCast ............................................................................. 55
Maintenance ...................................................................56
UPS ................................................................................57
Client Utility ...................................................................67
Troubleshooting ..............................................................69
ChangingaFailedHardDrive ......................................... 70
TechnicalSpecications ..................................................78
TechnicalSupport...........................................................79

4
BeginsettingupyourTeraStation
bypluggingyourpower cable and
Ethernet cable into the back of
the TeraStation as shown.
TeraStation Quick Setup

5
Plug the power cordintoa120
volt wall socket.
Plug the other end of the Ethernet cable
intoahub,router,orswitchinyour
network.
TeraStation Quick Setup
Connect your cables

6
 Make sure that the power
switch on the rear of the
TeraStation is in the ON
position,withthe“I”symbol
presseddown.
TeraStation Quick Setup
Press the power button on the
frontpanel.TheLEDswillswirl
asyourTeraStationbootsup.
 After your TeraStation has completed booting up and the LEDs have
ceasedtoswirl,checktheLINK/ACT LED on the front of the TeraStation.
Ifit’slit,thenyourTeraStationisconnectedproperly,andyoucangoon
to page 8.Ifit’snotlit,turntopage 7fortroubleshooting.

7
TheTeraStation’sEthernetportwillautomaticallyadjusttouseeitheraCrossoverorPatchcable,
soyoumayconnecttheTeraStationtoyournetworkwitheithertypeofEthernetcable.Buffalo
Technology doesn’t recommend connecting the TeraStation directly to a PC.
Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’spicture).Ifit’slit,goto
page 8tocontinuesettingupTeraStation.IftheLINK/ACT LEDisstillnotlit,trythesuggestions
belowtoverifythatyou’renotsufferingfromcommonsetupproblems.
Havingproblems?Makesurethat:
• theTeraStationandtherouter,huborswitcharebothpoweredon,
• theEthernetcableissecurelypluggedinatbothends,and
•theEthernetcableisnotdamaged.VerifythisbytryingadifferentEthernetcable.
Ifproblemspersist,contactour24/7technicalsupportat[phone] (USA & Canada only).
TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)Mondaythrough
Thursday and 9am-4:30 pm (GMT) Friday for this product.  Customers in Europe can obtain
TechnicalSupportusingthefollowinginformation:Email:[email protected]|Web:
www.buffalo-technology.com
TeraStation Quick Setup

8
InserttheTeraNavigatorCDintoyourPC’sCD-ROMdrive.Setupshouldautomaticallylaunch.If
itdoesnot,manuallylaunchsetup.exebypressingtheStart menu and selecting the Run... option.
When the Run dialogopens,typed:\setup.exe(wheredisthedriveletterofyourCD-ROMdrive).
Press OK to continue.
TeraNavigator Setup

9
TeraNavigatorisnowrunning.PleasepresstheInstall Client Utility icon,andthenStart. When
installationisnished,pressLaunch.
TeraNavigator Setup

10
The TeraStation Client UtilityallowsyoutoeasilycongureTeraStation’snetworksettings.Thetabs
showthenamesofavailableTeraStations.IfyouhavemorethanoneTeraStationonthenetwork,
clickthetaboftheoneyouwanttoselectit.WhileaTeraStation’stabisselected,itsIP Address
isvisibleandtheView Sharesbuttonwilltakeyoudirectlytoitsnetworksharesandfolders.See
page 66 for more information on TeraStation Client Utility.Fornow, makesurethattheproper
TeraStation’stabisselected,clickSetup,andchoose Browser Management.
TeraNavigator Setup

11
Thisloginpromptwillappear.Enter admin fortheusername.Untilyouchangeit,the
passwordfortheadminaccountwillbe password. Press the OKbuttonwhennished.
TeraNavigator Setup
Username:admin
Password:password
See page 44 tochangeyourpassword.
Ifyou’veforgottenyourpassword,see
page 60.
Ifthisloginpromptdoesnotappear,
yourDHCPservermaynotbe
functioningcorrectly.IfDHCPis
disabled,youmayre-enableit,orverify
that the TeraStation’s IP address (page
10) is in the same range as that of
your PC. See page 66 and page 67 to
manuallycongureyourTeraStation’s
IP address if necessary.

12
You are now logged in totheTeraStationManagementUtility. Bookmarkthispageinyourbrowser
so it can be easily accessed for future conguration changes.  You can also get here by typing
http://TERASTATION_NAMEintoaWebbrowser,whereTERASTATION_NAMEisthenameofyour
TeraStation that you set on page 13. Fordetailedexplanationsofeachmenuandsetting,please
refer to the Advanced Settings section (starting on page 24)ofthismanual.Tocontinuesetup,click
on the Basic link on the left side.
TeraNavigator Setup

13
HereontheBasicpage,beginbychangingthe
name of your TeraStation in the TeraStation
Hostnameeld.Afriendly,easy-to-remember
name is recommended. The name cannot
containanyspacesorspecialcharacters.
Alphanumericcharacters,hyphens,and
underscores are allowed.
AshortdescriptionoftheTeraStationcanbe
entered into the TeraStation Description eld.
You’llthenseethisdescriptioninNetwork
NeighborhoodonWindowsmachines.
Makesurethatthedateandtimearecorrect
in Date and Time Setup. To synchronize clock
settingswithyourcomputer,pressUse Local
Time.
Oncedesiredeldshavebeencompleted,press
the Apply buttonatthebottomofthepage.
FormoreinformationontheConguration
Utility,turntoAdvanced Settings,beginningon
page 24.
TeraNavigator Setup

14
Congratulations!You’vecompletedbasicsetup.Formoredetailontheothersettingsavailablein
yourTeraStation,turntoAdvanced Settings,beginningonpage 21.
To access TeraStation data:
Press the Startmenu,selecttheRun...option.WhentheRundialogopens,type\\TeraStation_
Name (where ‘TeraStation_Name” is the TeraStation Hostname set on page 13). Press the OK
buttontocontinue.
TeraNavigator Setup

15
TeraStation’srootdirectorywillappear.Youwillseealloftheconguredshares,includingshare,
theprecongureddatafolder.Alluserscanreadandwritetoallfoldersunlessotherwisecongured.
Tosetupsecurityandpasswordprotection,oraddothersharestoyourTeraStation,pleaserefer
to pages 38 - 41ofthismanual.TochangeyourRAIDconguration,seepages 28 - 31.Tosetup
aprinterseethePrinterssectionbeginningonpage 47.Driveletterscanalsobemappedtoshares
on your TeraStation; see page 16 for more information.
Note:  If this page does not appear, or if you
receive a popup window from your rewall
sayingthataNetBiosSessionhasbeenblocked
from your TeraStation’s IP address, you will
need to add your TeraStation’s IP address to
yourrewall’strustedzone.Youcangetyour
TeraStation’s IP address from the TeraStation
Client Utility (see page 10). Consult your
rewalldocumentationformoreinformationon
allowingnetworkaccesstoandfromaspecic
IP address.
Accessing TeraStation Data from a PC

16
FromtheTeraStation’sRoot Directory screen (see page 15),clicktheTools pulldownmenuand
select Map Network Drive;MapNetworkDrivewillrun.Selectthedriveletteryouwouldliketomap
from the Drive:pulldownmenu.Enter\\TeraStation_Name\share_name in the Folder:eld,
where TeraStation_Name is the TeraStation Name set on page 13 and share_name is share (if you’re
mappingtothispreconguredfolder)orthenameofanothersharedfolderthatyousetuponpage
38.YoumaybrowseforasharedfolderbypressingtheBrowse buttonandsearchingthroughthe
Entire Network and then the Microsoft Windows Network. Check the Reconnect at logoncheckbox
tohaveWindowsconnecttothismappeddriveeverytimeitstarts.Whennished,presstheFinish
button.TeraStationisnowmappedtoadriveletter.
Accessing TeraStation Data from a PC

17
IfyourMacdoesnotautomaticallydetectyour
TeraStation’sSharefolderandputitonyour
desktop,youwillneedtoaddtheTeraStation
totheMac’sserverlist.BeginbyclickingGo,
and then choose Connect to Server.
Accessing TeraStation Data from a Mac
In the Server Addresseld,enteryour
TeraStation’s IP address in the form smb://
ipaddress(where“ipaddress”isyour
TeraStation’sIPaddress),andclickConnect.
If you don’t know your TeraStation’s IP
address,seepage19.

18
Select Guest and click on Connect.Note:Ifyouhaveconguredshare
permissionsonyourTeraStation,selectRegistered User and enter your
Registered User credentials.
Accessing TeraStation Data from a Mac
Selectthevolumethatyouwanttomount,suchasshare or share-mac,
from the list of folders on the TeraStation.
Thesharewillopen.Alinktothesharedfolderwillappearonyour
desktop.

19
Ifyoudon’tknowyourTeraStation’sIPaddress,thereare
several ways to get it.
OnesimplemethodistousetheTeraStationclientutility
(includedonyourCD)tondyourTeraStation(s).Justclick
onthetabforyourTeraStationandyou’llbeabletoreadits
IP address. You must have a Windows PC running on the
network to use the TeraStation client. See page 66 for more
on the TeraStation client utility.
Ifyouhaveanall-MacnetworkwithnoWindowsPCs
available,youmayhavetogettheTeraStation’sIPaddress
fromyourrouter’scongurationutility.ManyBuffalo
routers list this information on the Client Monitorpage,as
shown to the right. Consult your router’s documentation for
instructions on identifying the TeraStation’s IP address.
Accessing TeraStation Data from a Mac

20
TeraStation Expansion
TeraStationhasfourUSB2.0ports,twoonthefrontpanelandtwoontherear.Theseportscanbe
usedforaddingexternalUSBHardDrivesoraUSBPrinter.TeraStationwillthensharetheUSB
devices,allowingeveryoneonthenetworktousethem.UptofourexternalUSBharddrives,or
oneprinterandthreeharddrives,maybeaddedtoTeraStation.ToconnectaUSBprinterorhard
drivetoTeraStation,simplyplugitintooneofthefourUSBPorts.
USB Hard Drive Information:
YoumaypluginadditionalUSBharddrivestoanyofthefourUSBportsonyourTeraStation.See
page 34forsettingupyourUSBharddriveunderTeraStation.Seepage 38 for information on
settingupsharedfoldersonaUSBHardDrive.Page 37willshowyouhowtoreformattheUSB
HardDrive.Page 51showsyouhowtosetupTeraStationtobackuptoaUSBHardDrive.
USB Printer Information:
See page 47tosetupaUSBPrinterasanetworkprinteronTeraStation.