Buffalo TeraStation WSS 5000R2 User manual

TeraStation WSS 5000R2
User Manual
www.buffalotech.com
35020333-01
2014-01

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Contents
Chapter 1 Installation ........................................................5
Diagrams ...............................................................................................5
Installation ............................................................................................7
Turning the TeraStation On and Off..................................................11
Installing Antivirus Software ............................................................11
Chapter 2 Remote Desktop .............................................12
Opening Windows Storage Server ....................................................12
Chapter 3 Windows Update ............................................13
Windows Update ................................................................................13
Chapter 4 Preinstalled Software ....................................14
RAID Builder .......................................................................................14
Buffalo Dashboard .............................................................................14
Email Notification ..............................................................................16
LCD Display Settings ..........................................................................16
Chapter 5 Managing Your Storage .................................18
Creating Volumes ...............................................................................18
Volume Types ................................................................................................18
Deleting Volumes ..........................................................................................19

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Formatting Volumes .....................................................................................20
Creating a RAID 5 Volume ............................................................................20
Creating a Mirrored Volume (RAID 1) ..........................................................21
Creating a Striped Volume (RAID 0) ............................................................22
Creating a Spanned Volume .........................................................................23
Creating Simple Volumes (JBOD) .................................................................24
Hard Drive Replacement Procedure .................................................27
Hard Drive Replacement Examples .............................................................28
Chapter 6 Backup ............................................................39
Back Up in Windows Storage Server .................................................39
Preparing a Backup Destination ..................................................................39
Recovering Backup Data ..............................................................................43
Back Up with NovaBACKUP ...............................................................46
Installation ....................................................................................................46
Chapter 7 Settings ...........................................................48
Date and Time ...............................................................................................48
Server Name, Workgroups, and Domains ...................................................48
Changing the Password ................................................................................50
Adding a User ................................................................................................52
Adding a Group .............................................................................................53
Creating a Shared Folder ..............................................................................57
Email Notification .........................................................................................64
LCD Display Settings .....................................................................................65
Changing the IP Address ..............................................................................66

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Chapter 8 NAS Navigator2 ..............................................67
Chapter 9 Appendix ........................................................70
LCD Display .........................................................................................70
Modes ............................................................................................................70
Errors and Status ...........................................................................................70
Default Settings .................................................................................71
Specifications .....................................................................................72
Data Backup ..................................................................................................73
Troubleshooting .................................................................................73
Windows Storage Server Recovery Procedure ................................74
Notes ...................................................................................................75
Compliance Information ....................................................................76
FCC Statement ...............................................................................................76
CE Mark Statement .......................................................................................76
Environmental Information .........................................................................76
KC ...................................................................................................................76
BSMI ...............................................................................................................77
CCC .................................................................................................................77
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Models ...........................................................................................................77

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Chapter 1 Installation
Diagrams
WS5600DR2
WS5400DR2
WS5200DR2

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WS5400RR2
1 Power Button
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off, press
the power button.
2 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
3 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
7 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
8 Factory Use Only
9 Drive Lock
Open the front panel with the key to replace hard drives or press the reset button.
10 Reset Button
To shut down and reboot the TeraStation, hold down the reset button.
11 Status LEDs
Normally, these LEDs blink green when hard drives are accessed. If a drive fails, its LED will turn red.
12 Factory Use Only
13 Boot Mode Switch
Leave the switch in the HDD position during normal operation. To recover settings, insert the recovery USB drive

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into a USB 3.0 port, move the boot switch to the USB position, and press the power button.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port
Compatible Buffalo USB 3.0 hard drives, USB flash drives, digital cameras, and USB UPSs can be connected. USB
hubs are not supported.
16 USB 2.0 Port
Compatible Buffalo USB hard drives, USB flash drives, digital cameras, and USB UPSs can be connected. USB hubs
are not supported.
17 LAN Port 1
Use an Ethernet cable to connect this port to your network.
18 LAN Port 2
This second Ethernet port may be used for network redundancy or backup. You may connect a second TeraStation
directly to this port for backup.
19 Power Connector
Use the included power cable to connect to an UPS, surge protector, or outlet.
20 Fan
Do not block the fan.
21 Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Serial Number
This sticker shows the TeraStation’s serial number.
24 Link LED
Glows orange when the unit is connected to a network.
25 Act LED
This LED shows network activity. It blinks orange when the TeraStation is accessed over the network.
Installation
Note: If using OS X (10.4 or later), download and install “Remote Desktop Connection Client for Mac 2” from www.
microsoft.com.
1 Connect the TeraStation’s Ethernet and power cables and turn it on.
2 Connect the supplied USB device to your computer. Open the USB device and double-click TSNavi.exe in the

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“TeraNavi” folder. TeraNavigator will launch.
Notes:
• If using Windows 2000 or 2000 Server, make sure that write-protection on the USB device is disabled before con-
necting it. To disable write-protection, slide the switch on the USB device toward the USB connector.
• If “Do you want to allow the following program to make changes to this computer ?” is displayed by Windows 8.1,
8 or Windows 7, click Yes. If “A program needs your permission to continue” is displayed by Windows Vista, click
Continue.
• With Mac OS, double-click the disk image “WS5000R2-XXX.dmg” (where “XXX” is the software version from the
USB device and double-click TeraNavigator.
• Disable your antivirus software firewall before continuing. You may not be able to install the software if antivi-
rus software or a software firewall are enabled. After you’ve finished setup, re-enable your firewall and antivirus
software.
3 Click Begin Installation. The wizard will guide you through installing NAS Navigator2.
4 Click Finish. NAS Navigator2 will open.
5 Right-click on your TeraStation’s icon, then select Properties. On a Mac, click the TeraStation’s icon while holding
down the control key, then select Configure.

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6 Select the IP Address tab and check “Use DHCP” (or enter the IP address settings manually). Click OK.
If you are prompted to enter the administrator password for the TeraStation, it is “password” by default.
Note: If you change the IP address manually, change the DNS settings in Windows Storage Server also.
7 Right-click on your TeraStation’s icon and choose Open Remote Desktop. On a Mac, click the TeraStation’s icon while
holding down the control key, then select Open Remote Desktop.

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Notes:
• If the message “The publisher of this remote connection cannot be identified. Do you want to connect anyway?”
is displayed, click Connect.
• If “The identity of the remote computer cannot be verified. Do you want to connect anyway?” is displayed, click
Yes or Continue.
8 Enter the username and password, then press the Enter key.
Note: The default username and password are “Administrator” and “password”.
9 Go to Server Manager and click Local Server to install the Windows Storage Server update program. Under
“PROPERTIES”, click the status shown next to “Windows Update”. Click Change settings, select “Install updates
automatically”, then click OK.
10 Go back to “Local Server” to set the date and time. Under “PROPERTIES”, click the item shown next to “Time zone”. In
the “Date and Time” tab, click Change date and time. Select the current date and time and click OK.
Note: In the “Internet Time” tab, click Change settings, and check “Synchronize with an Internet time server”. The date
and time will be updated automatically.
11 Create a shared folder. See the “Creating a Shared Folder” section in chapter 7 for more detail.
12 Change the TeraStation’s password. See the “Changing the Password” section in chapter 7 for more detail.
13 In NAS Navigator2, double-click your TeraStation’s icon. For Mac OS, the TeraStation is mounted as a drive icon on
the desktop, or it is displayed in the sidebar of the Finder.

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Note: Never disable the LAN (network device) settings in Windows Storage Server. Disabling the LAN settings will
also disable access to the TeraStation.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on and off. Or you can turn off your TeraStation by the following
procedure.
Shutting Down Windows Storage Server
1 In Windows Storage Server, point the cursor to the upper-right hand corner of the screen, then click the icon.
2 Click the icon - Shut down.
3 Select the reason why you want to shut down, then click Continue.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
Note: Always shut down the TeraStation before unplugging it. The TeraStation can be damaged if it is suddenly
unplugged without being powered down first.
Installing Antivirus Software
Installing antivirus software on the TeraStation is strongly recommended.
Connect a USB CD/DVD drive to the TeraStation’s USB port, load the antivirus software CD into the CD/DVD drive, and
install the software.

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Chapter 2 Remote Desktop
Opening Windows Storage Server
Note: If using OS X (10.4 or later), download and install “Remote Desktop Connection Client for Mac 2” from www.
microsoft.com.
1 Double-click the icon. NAS Navigator2 will start.
2 Right-click on your TeraStation’s icon and choose Open Remote Desktop. For Mac OS, click the TeraStation’s icon
while holding down the control key, then click Open Remote Desktop.
Notes:
• If Remote Desktop Connection Software doesn’t start on a Mac, exit and re-launch NAS Navigator2. To exit NAS
Navigator2, click the NAS Navigator2 icon while holding down the control key and click Quit.
• Click the TeraStation icon to view the IP address and other information for the TeraStation.
• If the message “The identity of the remote computer cannot be verified. Do you want to connect anyway?” is
displayed, click Yes or Continue.
3 Enter the admin username and password and press the Enter key. Windows Storage Server will open in the remote
desktop.
Note: The default username and password are “Administrator” and “password”.

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Chapter 3 Windows Update
Windows Update
For best results, Windows Storage Server should be updated regularly. Use Windows Update as described below.
Note: The TeraStation must be connected to the Internet to use Windows Update.
1 In Windows Storage Server, click Control Panel - System and Security - Windows Update.
2 Click Check for updates.
3 Click Install updates.
4 Step through the wizard to install the updates.

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Chapter 4 Preinstalled Software
RAID Builder
RAID Builder is used to modify the RAID arrays. See chapter 5 for details.
Note: To launch RAID Builder, you must be logged in as a member f the Administrators group in Windows Storage
Server.
Buffalo Dashboard
Buffalo Dashboard displays system information and dismounts hard drives. To launch it, double-click the Buffalo
Dashboard icon in the system tray.

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Items Descriptions
System Information
Product Name: Displays the model name of the TeraStation.
Computer Name: Displays the hostname of the TeraStation.
Domain Name: Displays the type of domain that the TeraStation is a
member of.
OS: Displays the type of Windows installed on the TeraStation.
OS Version: Displays the version of the OS.
Firmware: Displays the firmware version of the TeraStation.
Manufacturer: Displays “Buffalo Inc.”.
Temperature Displays the temperature of the system.
Fan Displays the rpm.
Network Settings Displays IP addresses, subnet masks, default gateways, LAN port
numbers, and status.
I’m here! Causes your TeraStation to beep.
Drive
Displays the status, drive numbers, names, capacity, and physical
sector sizes of each drive.
“Refresh”: Updates the displayed drive information.
“Dismount Drive”: Dismounts a drive for safe removal. Select the drive
to dismount and click OK.
“Options”:
“Shut down when the drive’s temperature reaches an abnormal
value” - The TeraStation will automatically shut down if the drive gets
too hot.
“Turn off the drive if an error occurs” - The hard drive will
automatically be turned off (dismounted) if a drive error
occurs.Dismounting Drives
Click Dismount Drive, check the drive to dismount, then click OK. After
the drive is dismounted, unplug the hard drive from the TeraStation.

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Note: The following functions are only available when logged in as administrator:
• Refresh
• Dismount drive
• Options
Email Notification
Your TeraStation can send you email reports when settings are changed or an error occurs. See chapter 7 for more
details.
LCD Display Settings
TeraStation’s LCD panel settings can be changed using this software. See chapter 7 for more details.

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Chapter 5 Managing Your Storage
Creating Volumes
Volume Types
The features of each volume type are explained below.
Notes:
• Use RAID Builder to create a volume, not the Disk Management options in Windows Storage Server.
• When volumes are deleted or formatted, or the RAID mode is changed, all data stored in that volume is erased.
Before executing these operations, back up any important data.
• In this manual, “recover” means reverting the TeraStation (including the data) to its formar state prior to the drive
failure. It doesn’t refer to reading data from a failed hard drive.
• RAID synchronization will run automatically after a volume is created. File transfers will be slower while it is run-
ning, which will take about 5 hours per terabyte.
• After a volume is created, unused extra space can’t be added to the volume.
• Some space on each drive is not accessible because it is used by the system. The amount used on each drive is
below.
Drive 1: 50 MB
Drive 2: 50 MB
Drive 3: 100 GB + 150 MB
Drive 4: 100 GB + 150 MB
RAID 5 Volumes*
The unallocated areas of three or more hard drives are used as a single array.
If one drive in a RAID 5 array fails, data on the array can be recovered after the failed drive is replaced. However, if two or
more drives fail, all data is lost.
*Available for WS5600DR2, WS5400DR2, and WS5400RR2 series TeraStations.
Mirrored Volumes (RAID 1)
The unallocated areas of two drives are combined into a single RAID 1 array.
Because the same data is written to both drives simultaneously, if one drive fails, data can be recovered from the other
drive. If both drives in the array fail, data cannot be recovered.
Striped Volumes (RAID 0)
The unallocated areas of two or more drives are combined into a single RAID 0 array. However, data cannot be recovered
if even a single drive fails.

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Spanned Volumes
The unallocated areas of multiple hard drives are joined to create a single logical volume. This allows various drive
spaces to be combined efficiently. However, data cannot be recovered if even a single drive fails.
Simple Volumes (JBOD)
The internal hard drives of the TeraStation are each used as individual drives. If a hard drive fails, the data on the failed
hard drive cannot be recovered.
Deleting Volumes
An unallocated area on a drive is required to create a volume. If there are no unallocated areas, create one by deleting an
existing volume.
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Disk Management.
3 Right-click the volume that you want to delete and then select Delete Volume.

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Formatting Volumes
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Disk Management.
3 Right-click the volume that you want to format and select Format.
Creating a RAID 5 Volume
1 In Windows Storage Server, click RAID Builder.
2 Select “Create RAID array” from the drop-down menu and “RAID 5” under “RAID structure”.
3 Select at least three drives to create a RAID 5 array.
4 Click OK.