Bull DPS7000/XTANOVASCALE 7000 180Rb 7 User manual

180Rb 7
PCI-X Service Guide
DPS7000/XTA
NOVASCALE 7000
Hardware: DPS7000/XTA
REFERENCE
99 A9 96US 00

DPS7000/XTA
NOVASCALE 7000
180Rb 7
PCI-X Service Guide
Hardware: DPS7000/XTA
April 2002
BULL CEDOC
357 AVENUE PATTON
B.P.20845
49008 ANGERS CEDEX 01
FRANCE
REFERENCE
99 A9 96US 00

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Contents iii
Contents
Using This Guide
Text Conventions ................................................................................................................xii
Related Documents ............................................................................................................ xiii
Safety Notices .................................................................................................................... xiv
Safety Notices for Users Outside of the U.S.A. and Canada ......................................... xv
Care and Handling.............................................................................................................. xvi
1 System Overview
Overview ............................................................................................................................ 1-2
Chassis Feature Summary .................................................................................................. 1-3
Chassis Front Controls and Indicators ............................................................................... 1-4
Chassis Rear Controls and Features................................................................................... 1-6
Peripherals.......................................................................................................................... 1-7
3.5-inch Diskette Drive ................................................................................................. 1-7
3.5-inch Hard Drive Bays ............................................................................................. 1-7
5.25-inch Removable Media Device Bay ..................................................................... 1-7
Hot-swap Power Supplies .................................................................................................. 1-8
System Cooling ..................................................................................................................1-8
Boardset Description.......................................................................................................... 1-9
Boardset Features ............................................................................................................. 1-10
Processor Overview.......................................................................................................... 1-12
Memory Overview ........................................................................................................... 1-12
DIMM Installation Sequence ........................................................................................... 1-13
Peripheral Ports ................................................................................................................1-14
Super I/O Chip ............................................................................................................ 1-14
Serial Ports .................................................................................................................. 1-14
Parallel Port................................................................................................................. 1-14
Add-in Board Slots........................................................................................................... 1-14
Video................................................................................................................................ 1-14
SCSI Controller................................................................................................................ 1-15
IDE Controller..................................................................................................................1-15
Keyboard and Mouse ....................................................................................................... 1-16
Remote Power-On (Wake On LAN) Function................................................................. 1-16
System Security................................................................................................................ 1-16
Security with Mechanical Lock .................................................................................. 1-16
Software Locks ........................................................................................................... 1-16
Security with BIOS Setup: .................................................................................. 1-16
Security with the System Setup Utility (SSU): ................................................... 1-17
Password Protection.................................................................................................... 1-17
Secure Boot Mode....................................................................................................... 1-17
Boot Sequence Control ............................................................................................... 1-17
Boot Without Keyboard.............................................................................................. 1-17
Locked Power and Reset Switches ............................................................................. 1-18
Diskette Write Protect................................................................................................. 1-18
Video Blanking ........................................................................................................... 1-18
Reconfiguration................................................................................................................ 1-18

iv Contents
2 Setting Up the System
Overview ............................................................................................................................2-2
Selecting a Site ...................................................................................................................2-2
Unpacking the System........................................................................................................2-3
Rack-Mount Subsystem Assembly.....................................................................................2-4
Unpacking the Rack Mounting Hardware .....................................................................2-4
Before You Begin..........................................................................................................2-5
Static Precautions ..........................................................................................................2-5
Assembly.......................................................................................................................2-6
Attaching the Cable Retention Arm ....................................................................2-10
Installing the Slide Rail Brackets into the Rack Cabinet.....................................2-14
Mounting the Server into the Rack Cabinet ........................................................2-15
Getting Familiar with the System.....................................................................................2-18
Making Connections.........................................................................................................2-18
Connecting the Power Cord..............................................................................................2-19
Using the System..............................................................................................................2-20
Powering On the Server System..................................................................................2-21
Powering Off the Server System .................................................................................2-22
Forcing a Power Shutdown .........................................................................................2-23
3 Configuring Your System
Configuring Your System...................................................................................................3-2
Hot Keys.............................................................................................................................3-3
Using the BIOS Setup Utility.............................................................................................3-3
Using the BIOS Setup Utility........................................................................................3-3
BIOS Setup Configuration Settings...............................................................................3-4
Main Menu ....................................................................................................................3-5
Primary Master/Slave Submenu ............................................................................3-6
Processor Information Submenu ...........................................................................3-7
Keyboard Features Submenu.................................................................................3-7
Advanced Menu ............................................................................................................3-8
PCI Configuration Submenu .................................................................................3-9
I/O Device Configuration Submenu ....................................................................3-10
Advanced Chipset Control Submenu...................................................................3-11
Security Menu .............................................................................................................3-12
Server Menu ................................................................................................................3-13
System Management Submenu............................................................................3-14
Console Redirection Submenu ............................................................................3-15
Boot Menu...................................................................................................................3-16
Exit Menu....................................................................................................................3-17
Using the System Setup Utility (SSU)..............................................................................3-18
When to Run the SSU .................................................................................................3-18
What You Need to Do.................................................................................................3-19
Running the SSU .........................................................................................................3-19
Running the SSU Locally ....................................................................................3-19
Running the SSU Remotely.................................................................................3-20
Direct Platform Control (DPC) Console .............................................................3-20
Starting the SSU ..........................................................................................................3-21
Customizing the SSU ..................................................................................................3-22
Launching a Task ........................................................................................................3-24
Resource Configuration Add-in (RCA) Window........................................................3-24

Contents v
Modifying Resources .................................................................................................. 3-25
System Resource Usage ...................................................................................... 3-25
Multiboot Options Add-In .......................................................................................... 3-25
Security Add-In........................................................................................................... 3-25
To Set the User Password ................................................................................... 3-26
To Change or Clear the User Password .............................................................. 3-26
To Set the Administrator Password..................................................................... 3-26
To Change or Clear the Administrator Password................................................ 3-26
Security Options.................................................................................................. 3-26
System Event Log (SEL) Viewer Add-in ................................................................... 3-27
Sensor Data Record (SDR) Manager Add-In.............................................................. 3-29
Field Replaceable Unit (FRU) Manager Add-In......................................................... 3-30
Exiting the SSU........................................................................................................... 3-31
FRU and SDR Load Utility.............................................................................................. 3-32
When to Run the FRUSDR Load Utility .................................................................... 3-32
What You Need to Do................................................................................................. 3-32
How You Use the FRUSDR Load Utility................................................................... 3-32
Command Line Format ....................................................................................... 3-33
Parsing the Command Line................................................................................. 3-33
Displaying Usage Information ............................................................................ 3-34
Displaying a Given Area..................................................................................... 3-34
Using Specified CFG File ................................................................................... 3-35
Cleaning Up and Exiting............................................................................................. 3-37
Upgrading BIOS............................................................................................................... 3-37
Preparing for the Upgrade........................................................................................... 3-37
Recording the Current BIOS Settings ................................................................. 3-37
Obtaining the Upgrade Utility............................................................................. 3-37
Creating a Bootable Diskette .............................................................................. 3-38
Creating the BIOS Upgrade Diskette .................................................................. 3-38
Upgrading BIOS ......................................................................................................... 3-39
Recovering BIOS ........................................................................................................ 3-39
Changing BIOS Language .......................................................................................... 3-40
Using the Firmware Update Utility.................................................................................. 3-40
Running the Firmware Update Utility......................................................................... 3-40
Installing Video Drivers................................................................................................... 3-41
Using the Symbios SCSI Utility....................................................................................... 3-41
Running the SCSI Utility ............................................................................................ 3-41
Configuring the RAID Controller.................................................................................... 3-42
Setting the Configuration Switches.................................................................................. 3-43
Before You Begin ....................................................................................................... 3-43
Changing Switch Settings ........................................................................................... 3-45
Clearing CMOS .......................................................................................................... 3-46
Clearing Password ...................................................................................................... 3-47
Performing a Recovery Boot....................................................................................... 3-47
4 Disassembly and Reassembly
General Information ........................................................................................................... 4-2
Precautions ......................................................................................................................... 4-3
Preparing Your System for Disassembly and Reassembly ................................................ 4-5
Equipment Log...................................................................................................................4-5
Hot-Swapping Fans............................................................................................................ 4-5
Removing a Fan ............................................................................................................ 4-5
Replacing a Fan............................................................................................................. 4-6

vi Contents
Hot-Swapping a SCSI Hard Drive......................................................................................4-7
Hot-Swapping Bays.......................................................................................................4-7
SCSI SCA Hard Disk Drives.........................................................................................4-7
Mounting a SCSI SCA Hard Disk Drive in a Carrier....................................................4-7
Installing a SCSI SCA Hard Disk Drive in a Hot-Swapping Bay.................................4-9
Determining Drive Status............................................................................................4-10
Hot-Swapping Power Supplies.........................................................................................4-11
Removing a Power Supply ..........................................................................................4-12
Replacing a Power Supply...........................................................................................4-13
Removing and Installing the Front Bezel .........................................................................4-13
Removing and Installing Server Covers ...........................................................................4-14
Removing the PCI Bus Hot-Plug Cover......................................................................4-15
Installing the PCI Bus Hot-Plug Cover .......................................................................4-16
Removing the Top Cover ............................................................................................4-16
Installing the Top Cover..............................................................................................4-18
Add-In Boards ..................................................................................................................4-19
Installing an Add-In Board..........................................................................................4-19
Removing an Add-In Board ........................................................................................4-22
Memory Modules and DIMMs.........................................................................................4-23
Removing the Memory Module Cover........................................................................4-23
Installing the Memory Module Cover .........................................................................4-23
Removing DIMMs ......................................................................................................4-24
Installing DIMMs ........................................................................................................4-25
Processors: Removing and Installing...............................................................................4-27
Removing a Processor .................................................................................................4-27
Installing a Processor...................................................................................................4-29
Front Side Bus (FSB) Termination Board Assembly .......................................................4-31
Removing a Termination Board ..................................................................................4-31
Installing a Termination Board....................................................................................4-31
Optional Five to Eight CPU Upgrade Kit.........................................................................4-33
LCD Assembly .................................................................................................................4-42
Removing the LCD Assembly.....................................................................................4-42
Installing the LCD Module..........................................................................................4-43
Peripheral Bay ..................................................................................................................4-44
Removing the Peripheral Bay......................................................................................4-44
Installing the Peripheral Bay .......................................................................................4-44
Diskette Drive...................................................................................................................4-46
Removing the Diskette Drive ......................................................................................4-46
Installing the Diskette Drive........................................................................................4-47
CD-ROM Drive ................................................................................................................4-48
Removing the CD-ROM Drive ...................................................................................4-48
Installing the CD-ROM Drive .....................................................................................4-49
Peripheral Bay Backplane ................................................................................................4-50
Removing the Peripheral Bay Backplane....................................................................4-50
Installing the Peripheral Bay Backplane .....................................................................4-51
Peripheral Bay Blind Mate Board.....................................................................................4-52
Removing the Peripheral Bay Blind Mate Board........................................................4-52
Installing the Peripheral Bay Blind Mate Board .........................................................4-53
PHP LED Board ...............................................................................................................4-54
Removing the PHP LED Board...................................................................................4-54
Installing the PHP LED Board ....................................................................................4-55
Front Panel Controller Board ...........................................................................................4-56
Removing the Front Panel Controller Board...............................................................4-56

Contents vii
Installing the Front Panel Controller Board................................................................ 4-57
Profusion Carrier Board ................................................................................................... 4-58
Removing the Profusion Carrier Board ...................................................................... 4-58
Installing the Profusion Carrier Board ........................................................................ 4-58
I/O Riser Board ................................................................................................................ 4-60
Removing the I/O Riser Board.................................................................................... 4-60
Installing the I/O Riser Board ..................................................................................... 4-60
Interchassis Management Bus (ICMB) Board ................................................................. 4-62
Removing the ICMB Board ........................................................................................ 4-62
Installing the ICMB Board.......................................................................................... 4-62
I/O Carrier Tray................................................................................................................4-64
Removing the I/O Carrier Tray................................................................................... 4-64
Installing the I/O Carrier Tray .................................................................................... 4-64
I/O Carrier Board ............................................................................................................. 4-66
Removing the I/O Carrier Board................................................................................. 4-66
Installing the I/O Carrier Board .................................................................................. 4-67
Midplane Board................................................................................................................ 4-68
Removing the Midplane Board ................................................................................... 4-68
Installing the Midplane Board..................................................................................... 4-70
AC/EMI Filter .................................................................................................................. 4-71
Removing the AC/EMI Filter ..................................................................................... 4-71
Installing the AC/EMI Filter....................................................................................... 4-71
Power Cord AC Filter ...................................................................................................... 4-73
Removing the Power Cord AC Filter.......................................................................... 4-73
Installing the Power Cord AC Filter ........................................................................... 4-73
Rack Rails Kit ..................................................................................................................4-74
Replacing the Backup Battery.......................................................................................... 4-77
5 Problem Solving
Problem Solving.................................................................................................................5-2
Static Precautions ............................................................................................................... 5-2
Resetting the System .......................................................................................................... 5-2
Troubleshooting Checklists................................................................................................ 5-3
Initial System Startup.................................................................................................... 5-3
Running New Application Software ............................................................................. 5-4
After System Has Been Running Correctly .................................................................. 5-5
Diagnostic Procedures........................................................................................................ 5-6
Error Checking.............................................................................................................. 5-6
Troubleshooting Guide ................................................................................................. 5-6
Monitoring POST.................................................................................................. 5-6
Verifying Proper Operation of Key System Indicators ......................................... 5-7
Confirming Loading of the Operating System ...................................................... 5-7
Specific Problems and Corrective Actions......................................................................... 5-8
Power LED Does Not Light.......................................................................................... 5-8
Incorrect or No Beep Code ........................................................................................... 5-8
No Characters Appear on Screen.................................................................................. 5-9
Characters are Distorted or Incorrect ............................................................................ 5-9
System Cooling Fans Do Not Rotate .......................................................................... 5-10
Diskette Drive Activity LED Does Not Light............................................................. 5-10
Hard Disk Drive Activity Light Does Not Light ........................................................ 5-11
CD-ROM Drive Activity Light Does Not Light ......................................................... 5-11
Problems with Application Software .......................................................................... 5-11
Bootable CD-ROM Is Not Detected ........................................................................... 5-12

viii Contents
Problems with the Network ..............................................................................................5-12
PCI Installation Tips.........................................................................................................5-12
Error Messages .................................................................................................................5-13
POST Error Codes and Messages................................................................................5-13
How to Identify BIOS.......................................................................................................5-19
BIOS Revision Level Identification ............................................................................5-19
6 Illustrated Parts Breakdown
Exploded View ...................................................................................................................6-2
Field Replaceable Units......................................................................................................6-3
Pentium Processors........................................................................................................6-5
Upgrades................................................................................................................6-5
Replaceable Parts...................................................................................................6-5
Hard Disk Drives...........................................................................................................6-5
Upgrades................................................................................................................6-5
Replaceable Parts...................................................................................................6-5
RAID Controllers and Cache ........................................................................................6-6
Upgrades................................................................................................................6-6
Replaceable Parts...................................................................................................6-6
Host Bus Adapter ..........................................................................................................6-6
Upgrades................................................................................................................6-6
Replaceable Parts...................................................................................................6-6
Network Option Boards.................................................................................................6-7
Upgrades................................................................................................................6-7
Replaceable Parts...................................................................................................6-7
Memory Expansion .......................................................................................................6-7
Upgrades................................................................................................................6-7
Replaceable Parts...................................................................................................6-7
Cable List ......................................................................................................................6-8
Peripheral Cabling Diagram..........................................................................................6-8
A System I/O Addresses/ Memory Map/PCI Configuration and Device
Map/Interrupts/ Video Mode Assignments
System I/O Addresses........................................................................................................A-2
Memory Map .....................................................................................................................A-3
PCI Configuration and Device Map ..................................................................................A-4
Interrupts............................................................................................................................A-5
Video Modes .....................................................................................................................A-7
B Connectors
Overview ........................................................................................................................... B-2
External Device Connector Pinout Information ................................................................ B-2
Keyboard and Mouse.................................................................................................... B-4
Ultra2/LVD SCSI Connector ....................................................................................... B-5
Serial Ports COM1 and COM2 .................................................................................... B-6
Parallel Port ..................................................................................................................B-6
USB Ports..................................................................................................................... B-7
Super VGA Video Port................................................................................................. B-7
RJ-45 LAN ................................................................................................................... B-8

Contents ix
Glossary
Equipment Log
Index

x Contents

Using This Guide xi
Using This Guide
Welcome to the EXPRESS5800/180Rb-7 Service Guide. This service guide has all the
information found in the System User’s Guide, including disassembly and reassembly
instructions for all field replaceable units (FRUs). This service guide also contains system
external device connector information and a complete parts list, including an exploded view
of the system.
If you have any comments regarding this service guide or if you think something needs to
be changed, please contact us. Limit your comments to issues concerning the
documentation only, and indicate which service guide you are referring to. For all other
service related issues, use your normal feedback channels.
This guide contains the following information:
!Chapter 1, “System Overview” provides an overview of your system and describes your
system’s major system components. See this chapter to familiarize yourself with your
system.
!Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,
assemble the rack-mount system, make cable connections, and how to use your system.
!Chapter 3, “Configuring Your System” tells you how to configure the system and
provides instructions for running the BIOS Setup Utility and the Symbios Configuration
Utility, which is used to configure SCSI devices in your system. This chapter also
provides information on system board switch settings.
!Chapter 4, “Disassembly and Reassembly” provides you with instructions for upgrading
your system with additional processors, optional memory, options cards, peripheral
devices, and redundant power supply. This chapter also provides the disassembly and
reassembly instructions for all field replaceable units (FRUs).
!Chapter 5, “Problem Solving” contains helpful information for solving problems that
might occur with your system.
!Chapter 6, "Illustrated Parts Breakdown" contains the exploded view and parts lists for
the server's major assemblies. Part numbers are also included for the optional hardware.
This chapter also provides a cabling diagram showing the internal peripheral cables as
they relate to their part numbers.
!Appendix A, “System I/O Addresses, Memory Map, PCI Configuration and Device
Map, Interrupts, and Video Mode Assignments" set by the factory for this system are
listed in this section. These values can be used for reference when installing an optional
device.
!Appendix B, "Connectors" provides pin information about the server unit external
device connectors.
!“Glossary” defines the standard acronyms and technical terms used in this manual.
!“Equipment Log” provides you with a sample equipment log for documenting the
system configuration and future updates you may make to your system.

xii Using This Guide
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
!
WARNING
Warnings alert you to situations that could result in serious personal injury or loss
of life.
!
CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
!Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
Alt, or Enter.
!Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
press ENTER.
!File names are printed in uppercase letters. For example, AUTOEXEC.BAT.

Using This Guide xiii
Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.
!System User's Guide
The User’s Guide provides a quick reference to information about your system. Its goal
is to familiarize you with your system and the tasks necessary for system configuring
and upgrading.
!System Release Notes
Release Notes provide you with the latest information about your system. This
information was not available to be included in your user's guide at the time it was
developed and released.
!Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
!Network Operating System Configuration Guide
This guide contains supplemental instructions needed to install and configure your
server Windows 2000, Windows NT 4.0, and Novell NetWare v5.0 Network Operating
Systems. This document is intended to complement the more detailed procedural
documents available from the vendor of the network operating system.

xiv Using This Guide
Safety Notices
!
!Caution: To reduce the risk of electric shock which could cause personal injury, follow
all safety notices. The symbols shown are used in your documentation and on your
equipment to indicate safety hazards.
!Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries
may result in an explosion. Dispose of lithium batteries as required by local ordinance or
as normal waste if no local ordinance exists.
!Warning: The detachable power supply cords are intended to serve as the disconnect
devices.
!Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical
hazards, do not remove or defeat the ground prong on the power cords. Replace a power
cord if it gets damaged. Contact your dealer for an exact replacement.
!Warning: The DC push-button on/off switch on the front panel does not turn off the
system AC power. Also, +5vdc is present on the system board whenever the AC power
cords are connected between the system and an AC outlet. Before doing the procedures
in this manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 14 AWG, 3-conductor. This cord is provided with
a molded-on NEMA type 5-15P plug cap at one end for 100-120VAC operation or a
NEMA 6-15P plug cap for 200-240VAC operation. The other end of this cord has a
molded-on cord connector body type IEC-320-C19. The cord length must not exceed 9 feet
(2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable for
use in the end-user country. Consult your dealer or the local electrical authorities if you are
unsure of the type of power cord to use in your country. The voltage change occurs via a
switch in the power supply.
!Warning: Under no circumstances should the user attempt to disassemble the power
supply. The power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power supply
must be returned to your dealer.

Using This Guide xv
Safety Notices for Users Outside of the U.S.A. and Canada
!PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
integrity of the equipment, connect only equipment with mains-protected electrically-
compatible circuits to the external ports.
!Remote Earths: To prevent electrical shock, connect all local (individual office)
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
!Earth Bonding: For safe operation, only connect the equipment to a building supply
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.

xvi Using This Guide
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let
the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or
pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it
to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.

1
System Overview
!Overview
!Chassis Feature summary
!Chassis Front Controls and Indicators
!Chassis Rear Controls and Features
!Peripherals
!Hot-swap Power Supplies
!System Cooling
!Boardset Description
!Boardset Features
!Processor Overview
!Memory Overview
!DIMM Installation Sequence
!Peripheral Ports
!Add-in Board Slots
!Video
!SCSI Controller
!IDE Controller
!Keyboard and Mouse
!Remote Power-On (Wake On LAN) Function
!System Security
!Reconfiguration

1-2 System Overview
Overview
The EXPRESS5800/180Rb-7 server (see Figure 1-1) is easy to integrate and can easily
accommodate the needs of a variety of high-performance applications—for example,
network servers, multi-user systems, and large database operations. As your application
requirements increase, you can upgrade your server with:
!More powerful and/or additional processors
!An additional processor mezzanine carrier with cache coherency filters
!An additional memory module and additional memory
!Add-in I/O boards
Table 1-1 lists the server physical specifications.
Table 1-1. Server Physical Specifications
Specification Value
Height 31.12 cm (12.25 inches, 7u)
Width 44.45 cm (17.5 inches)
Depth 71.12 cm (28.0 inches)
Weight 51.4 kg (113 lbs) minimum configuration
60 kg (132 lbs) maximum configuration
Required front clearance 10 inches (inlet airflow <35 °C / 95 °F)
Required rear clearance 8 inches (no airflow restriction)
Figure 1-1. EXPRESS5800/180Rb-7 Server