Bunn Fast Cup Troubleshooting guide

Fast Cup®
Bean-to-Cup Single Serve Brewer
For Technical Service, contact Bunn-O-Matic Corporation at 1-800-286-6070.
55038.0000 D 2/21 © 2019 Bunn-O-Matic Corporation
INSTALLATION & OPERATING GUIDE
Bunn-O-Matic Corporation
Post Office Box 3227, Springfield, Illinois 62708-3227
Phone [phone] | Fax [phone]
www.bunn.com
After Initial Setup, if you
have a USB Stick with
custom configuration
files, see install steps
starting on page 17.

2
Bunn-O-Matic Corporation (“BUNN”) warrants the BUNN Fast Cup as further described below for a warranty period
of 1 year parts and labor.
These warranty periods run from the date of installation. BUNN warrants that the equipment manufactured by it
will be commercially free of defects in material and workmanship existing at the time of manufacture and appearing
within the applicable warranty period. This warranty does not apply to any equipment, component or part that was
not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, neglect, alteration, improper
installation or operation, improper maintenance or repair, damage or casualty. This warranty is conditioned on the
Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone at [phone] or
by writing to Post Office Box 3227, Springfield, Illinois 62708-3227; 2) if requested by BUNN, shipping the defective
equipment prepaid to an authorized BUNN service location; and 3) receiving prior authorization from BUNN that the
defective equipment is under warranty. Additionally the following is excluded from the warranty period.
Warranty Exclusions:
Parts such as, but not limited to, hoppers and lids, drip trays, touch screens (fail due to damage), hinges and plastic
parts damaged due to improper handling or cleaning agents.
Replacement of wear items such as, but not limited to, O-rings, gaskets, filter screens, silicone tubes, hoses, and
valve seats.
Repairs made necessary due to poor water quality such as dispense valves, water inlet valves, scaling in hot water
boilers (Carbonate Hardness range of 40 - 140 ppm constant).
Improper voltage, (See equipment operations manual for voltage specifications)
Failure to use BUNN approved cleaning supplies constitues improper maintenance.
Failure to have required preventive maintenance performed by a BUNN technician or authorized Fast Cup service
provider.
Parts replaced under the terms of this warranty carry the remainder of the machine’s parts warranty term, or 90 days,
whichever is greater.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR
ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER
MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN are not authorized to
make modifications to this warranty or to make additional warranties that are binding on BUNN. Accordingly, state-
ments by such individuals, whether oral or written, do not constitute warranties and should not be relied upon.
If BUNN determines in its sole discretion that the equipment does not conform to the warranty, BUNN, at its exclusive
option while the equipment is under warranty, shall either 1) provide at no charge replacement parts and/or labor
(during the applicable parts and labor warranty periods specified above) to repair the defective components, provided
that this repair is done by a BUNN Authorized Service Representative; or 2) shall replace the equipment or refund the
purchase price for the equipment.
THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE
SALE OF THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT
BUNN’S SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.
In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales,
loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equip-
ment, facilities or services, or any other special, incidental or consequential damages.
BUNN-O-MATIC COMMERCIAL PRODUCT WARRANTY

3
CONTENTS
WARRANTY ............................................................................................................................................................ 2
USER NOTICES .................................................................................................................................................... 4
WARNINGS ........................................................................................................................................................... 4
NORTH AMERICA REQUIREMENTS ................................................................................................................... 5
SITE REQUIREMENTS
Plumbing ......................................................................................................................................................... 6
Water Treatment .............................................................................................................................................. 6
Counter ........................................................................................................................................................... 6
Electrical (Hookup and Configuration) ............................................................................................................. 6
INITIAL SETUP
Plumbing Hook Up .......................................................................................................................................... 8
Drain Hook Up ................................................................................................................................................. 8
Power Switch.................................................................................................................................................... 9
Grounds Bin ..................................................................................................................................................... 9
Keys (Service Door Lock) ................................................................................................................................ 9
Drip Tray......................................................................................................................................................... 10
Bean Hoppers (Installing and Filling) .................................................................................................... 10,11,12
INITIALIZING......................................................................................................................................................... 13
BUNNLINK ACTIVATION
LTE ............................................................................................................................................................... 14
WI-FI .......................................................................................................................................................... 15,16
BUNNlink Product Registration .................................................................................................................... 16
PRODUCT AND RECIPE SETUP
Importing Custom Configuration Files ................................................................................................. 17,18,19
Product Setup ...................................................................................................................................... 19,20,21
Grinder Calibration..................................................................................................................... 21,22,23,24,25
Recipe Setup ............................................................................................................................................ 26,27
Editing Coffee Recipes.............................................................................................................................. 28,29
Enabling Products..................................................................................................................................... 30,31
Bean Hoppers Setup................................................................................................................................. 31,32
OPERATING INTERFACE
User Interface............................................................................................................................................ 33,34
Cancelling Beverage Preparation ............................................................................................................. 34,35
ADA Operating Interface ...................................................................................................................... 35,36,37
VirtualTouch ............................................................................................................................................. 38,39
Screen Ordering Lockout ............................................................................................................................ 39
CARE AND CLEANING
Supplies ......................................................................................................................................................... 40
Interior and Exterior Surfaces ......................................................................................................................... 40
Accessing Care and Cleaning ....................................................................................................................... 40
Cleaning Tab Descriptions ............................................................................................................................. 41
Clean Tab
►Daily ............................................................................................................................................ 43,44,45
►Weekly (Drip Tray cleaning included) ................................................................................................ 46,47
►Weekly (Drip Tray and Swiper cleaning included Every 3 Weeks)................................ 48,49,50,51,52,53
Rinse Tab ................................................................................................................................................... 54
Swiper Tab ....................................................................................................................................... 55,56,57
Touch Screen .............................................................................................................................................. 58
Cleaning Reminder ................................................................................................................................ 59-60
ACTIVE NOTICES ............................................................................................................................................... 60
YOUR BRAND ..................................................................................................................................................... 61
Home Screen Tab
Changing Branding Logo.............................................................................................................................. 62
Background Image ....................................................................................................................................... 62
Theme Color................................................................................................................................................. 63
Beverage Icon Layout......................................................................................................................... 63,64,65

4
• Unplug the machine or turn off the main switch before servicing the interior components of the machine.
• Never operate the machine without water.
• Never touch brew module, spouts, and hot water dispense pipes. They are HOT and could cause burns.
• The machine must be operated with clean water. Make sure to use water filters and/or softeners
as needed.
Carefully read and follow all notices on the equipment and in this manual. They were written for your
protection. All notices are to be kept in good condition. Replace any unreadable or damaged labels.
00656.0001
As directed in the International Plumbing Code of the
International Code Council and the Food Code
Manual of the Food and Drug Administration (FDA),
this equipment must be installed with adequate
backflow prevention to comply with federal, state
and local codes. For models installed outside the
U.S.A., you must comply with the applicable Plumb-
ing /Sanitation Code for your area.
00824.0002
35710.0000
WARNING
HOT
LIQUID
00986.0000
WARNING
FAILURE TO COMPLY RISKS EQUIPMENT
DAMAGE, FIRE OR SHOCK HAZARD.
READ THE ENTIRE
OPERATING MANUAL BEFORE
USING THIS PRODUCT
00986.0000M 10/14 ©1994 Bunn-O-Matic Corporation
Use only on a properly protected
circuit capable of the rated load.
Electrically ground the chassis.
Follow national/local electrical codes.
Do not use near combustibles.
Do not deform plug or cord.
37881.0000
To reduce the risk of electric shock,
do not remove or open cover.
No user-serviceable parts inside.
Authorized service personnel only.
Disconnect power before servicing.
WARNING
USER NOTICES
WARNINGS
Scan to view
Fast Cup
at bunn.com

5
NORTH AMERICAN REQUIREMENTS
• This appliance must be installed in locations where it can be overseen by trained personnel.
• For proper operation, this appliance must be installed where the temperature is between 41°F to 95°F
(5°C to 35°C).
• Appliance shall not be tilted more than 10° for safe operation.
• An electrician must provide electrical service as specified in conformance with all local and
national codes.
• This appliance must not be cleaned by pressure washer.
• This appliance can be used by persons aged from 18 years and above if they have been given
supervision or instruction concerning use of the appliance in a safe way and if they understand
the hazards involved.
• Keep the appliance and its cord out of reach of children aged less than 18 years.
• Appliances can be used by persons 18 years and above with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
• Children under the age of 18 years should be supervised to ensure they do not play with the appliance.
• If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service
personnel with a special cord available from the manufacturer or its authorized service personnel
in order to avoid a hazard.
• Machine must not be immersed for cleaning.
• Cleaning and user maintenance shall not be made by children unless they are older than 18 years
and supervised.
• This appliance is intended for commercial use in applications such as:
– staff kitchen areas in shops, offices and other working environments;
– by clients in hotel and motel lobbies and other similar types of environments;
• Access to the service areas permitted by Authorized Service personnel only.
CE REQUIREMENTS
• This appliance must be installed in locations where it can be overseen by trained personnel.
• For proper operation, this appliance must be installed where the temperature is between 5°C to 35°C.
• Appliance shall not be tilted more than 10° for safe operation.
• An electrician must provide electrical service as specified in conformance with all local and national codes.
• This appliance must not be cleaned by water jet.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given instructions
concerning use of this appliance by a person responsible for its safety.
• Children should be supervised to ensure they do not play with the appliance.
• If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service
personnel with a special cord available from the manufacturer or its authorized service personnel in
order to avoid a hazard.
• Machine must not be immersed for cleaning.
• Machine rated IX P1.

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SITE REQUIREMENTS
Plumbing
Water Treatment - for best results include:
1. No Chlorine.
2. Water hardness 6 to 10 grains or less total hardness.
3. Water Filtration System. BUNN Filter EQHP-10L (PN 39000.0001)
Counter
1. Counter able to support at least 200 pounds (90kg).
2. Counter area large enough for machine.
3. Minimum clearance of 2˝ around machine.
4. Machine must be level within 2˚ for proper operation.
5. Confirm all legs are flat on counter surface.
NOTE: Legs can be twisted to raise or lower.
FOR INDOOR USE ONLY
WARNING
The brewer must be disconnected from the
power source until specified in Initial Setup.
Refer to Data Plate on the Brewer, and
local/national electrical codes to determine
circuit requirements.
Electrical Hook Up
CAUTION: Improper electrical installation will damage electronic components.
1. An electrician must provide electrical service as specified.
2. Using a voltmeter, check the voltage and color coding of each conductor at the
electrical source.
3. Connect the dispenser to the power source.
4. If plumbing is to be hooked up later be sure the dispenser is disconnected from the power
source. If plumbing has been hooked up, the dispenser is ready for Initial Fill & Heat.
Brewer must be connected to a cold water system with operating pressure between 30 and 90 psi
(0.206 and 0.620 MPa) from a 1⁄2” or larger supply line. Install a regulator in the line when pressure is
greater than 90 psi (0.620 MPa) to reduce it to 50 psi (0.345 MPa).
NOTE: Bunn-O-Matic recommends 3⁄8” copper tubing for installations of less than 25 feet and 3⁄8” for
more than 25 feet from the 1⁄2” water supply line. A tight coil of copper tubing in the water line will
facilitate moving the brewer to clean the counter top. Bunn-O-Matic does not recommend the use of a
saddle valve to install the brewer. The size and shape of the hole made in the supply line by this type
of device may restrict water flow.
LEVEL COUNTER
(supports 200 lbs)
2 inch clearance
around machine
33.5”
24.0”
16.5”

7
SITE REQUIREMENTS
EXAMPLE
• 208VAC circuit (voltage range +5/-10%)
• Dedicated 30-amp circuit: cord cap, receptacle, and breaker
• Machine is supplied with a power cord (PN 46908.0002) AWG 10/3 30A/250V
with Plug L1, L2, G.
NOTE: (N) no neutral wire/conductor used.
• Receptacle within 4.5 feet (1.4 meters) of the machine. (Note: the length of the power cord is
regulated by the machine’s UL certification; the length and type of cord cannot be substituted.)
• Machine total amp draw 24.0 amps at 208VAC
• Determine the available on-site electrical service.
BLACK (L1)
GREEN (Ground)
RED or WHITE (L2)
Receptacle
Panel Strain Relief
L2
L1
G
Voltmeter
L1 - L2 208VAC
L1 - G 120VAC
L2 - G 120VAC
Power Cord, 10/3 30A/250V
NEMA L6-30P
NEMA L6-30R
Plug
BLACK
RED or
WHITE
GREEN
Electrical Configuration

8
Drain Hook Up
1. The drain connect is a barb fitting located at the
back, right leg.
2. The drain hose must be rated to withstand
temperatures of 190˚F (87.8˚C) and higher.
3. Installation of drain hose must be gradually
slopped and routed without any kinks or rise in
the tubing going to the nearest open drain.
4. For Through Counter drain hook up; use the
included 90˚ Elbow Fitting (PN 38553.0001)
to route hose down, through the counter.
Counter Top
INITIAL SETUP
Plumbing Hook Up
The plumbing connection is a 3/8" male flare
fitting located on the lower, left, rear of the
machine as shown.
NOTE: Water pipe connections and fixtures
directly connected to a potable water supply
shall be sized, installed, and maintained in
accordance with federal, state, and local codes.
1. Main water supply shut off valve should be
present between water supply and machine.
2. Place Nylon Gasket (find in separate bag) into
end of water line as shown. (PN 33149.0000)
3. Flush the water line and securely attach it to
the inlet fitting at the rear of the brewer.
4. Turn on the water supply and check for leaks.
2
3
2
1
4
3

9
Power Switch
2. The switch is located on the lower, right side.
INITIAL SETUP
Grounds Bin
1. Open Customer Access door.
1. Open Customer Access door.
1. Open Customer Access door.
2. Remove packing and tape from Grounds Bin.
Keys (for Service Access Door)
2. Lock is located on right side of Grounds Bin.
3. Remove Grounds Bin.
4. Keys are taped inside Grounds Bin.
1
3
4
2
2
1
1
continued >

10
INITIAL SETUP
1. Remove the three individual boxes containing
the bean hoppers.
Bean Hoppers
Drip Tray
1. Unpack the drip tray assembly.
2. Open Customer Access door.
3. Remove Grounds Bin.
4. Insert drip tray into the cut-out in the door.
5. The drip tray is equipped with a drain outlet that
will automatically connect to the drain line when
the tray is installed in the correct position under
the brewer.
As directed in the International Plumbing Code of the
International Code Council and the Food Code Manual of
the Food and Drug Administration (FDA), this equipment
must be installed with adequate backflow prevention to
comply with federal, state and local codes. For models
installed outside the U.S.A., you must comply with the
applicable Plumbing /Sanitation Code for your area.
3
4
5
1
2