CADDX xGenConnect Installation guide

xGenConnect Installation
and Programming Guide
P/N 466-5545-EN • REV J • ISS 26OCT22

Copyright
© 2022 Carrier. All rights reserved. Specifications subject to change
without prior notice.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from Carrier, except where
specifically permitted under US and international copyright law.
Trademarks and
patents
Caddx, xGenConnect name and logo are trademarks of Carrier.
IOS is the registered trademark of Cisco Technology, Inc.
Android, Google and Google Play are registered trademarks of
Google Inc.
iPhone, Apple, iTunes are registered trademarks of Apple Inc.
App Store is a service mark of Apple Inc.
Amazon, Alexa and all related logos are trademarks of Amazon.com,
Inc. or its affiliates.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacturer
PLACED ON THE MARKET BY:
Carrier Fire & Security Americas Corporation Inc.
13995 Pasteur Blvd
Palm Beach Gardens, FL 33418, USA
AUTHORIZED EU REPRESENTATIVE:
Carrier Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Product warnings and
disclaimers
THESE PRODUCTS ARE INTENDED FOR SALE TO AND
INSTALLATION BY QUALIFIED PROFESSIONALS. CARRIER
FIRE & SECURITY CANNOT PROVIDE ANY ASSURANCE THAT
ANY PERSON OR ENTITY BUYING ITS PRODUCTS, INCLUDING
ANY “AUTHORIZED DEALER”OR “AUTHORIZED RESELLER”, IS
PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY
INSTALL FIRE AND SECURITY RELATED PRODUCTS.
For more information on warranty disclaimers and product safety
information, please check
https://firesecurityproducts.com/policy/product-warning/ or scan the
QR code.
EU compliance
Certification
EN 50131-1:2006 System requirements
EN 50131-3:2009 Control and indicating equipment
EN 50131-6:2017 Power Supplies
Security Grade 2, Environmental class II
EN 50136-2:2013 / EN 50131-10:2014
SP3, SP4 (IP or cellular); DP2, DP3 (IP and cellular)
This product was tested and certified to EN 50136-2:2013 for Alarm
transmission system performance SP3 and SP4 for reporting over
IP(LAN) to the UltraSync and OH NetRec.
This product was tested and certified to EN 50136-2:2013 for Alarm
transmission system performance SP3 and SP4 for reporting over
GPRS to the UltraSync and OH NetRec.

This product was tested and certified to EN 50136-2:2013 for Alarm
transmission system performance DP2 and DP3 for reporting over
IP(LAN) and GPRS to the UltraSync and OH NetRec.
Tested and certified by Telefication B.V.
Compliance labelling should be removed or adjusted if non-compliant
configurations are selected.
Important: This product has not been designed to comply to
EN 50134 and EN 54 norms.
EU directives
Carrier Fire & Security hereby declares that this device is in
compliance with the applicable requirements and provisions of all
applicable rules and regulations, including but not limited to the
Directive 2014/53/EU. For more information see:
firesecurityproducts.com
REACH
Product may contain substances that are also Candidate List
substances in a concentration above 0.1% w/w, per the most
recently published Candidate List found at ECHA Web site.
Safe use information can be found at
https://firesecurityproducts.com/en/content/intrusion-intro
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to
a designated collection point. For more information see:
recyclethis.info.
Contact information
www.firesecurityproducts.com/en/page/caddx

xGenConnect Installation and Programming Guide i
Content
Important information iv
Limitation of liability iv
Product Warnings iv
Warranty Disclaimers v
Disclaimer vi
Intended Use vi
Advisory messages vii
Introduction 1
System Capacity 1
xGenConnect Specifications 2
Product Codes 2
Mains Power Specifications 3
Installation Instructions for Service Persons 3
Power Supply Specifications 3
General Features 4
Current Consumption 5
Output Current Rating 6
Auxiliary Current and Battery Capacity 6
Environmental 7
Physical Dimensions and Weight 7
Fuses 8
Maintenance 8
System Monitoring 8
SIA and CID Reporting Code Descriptions 9
EN 50131-3 and EN 50136-2 Compliancy 12
Options Affected by EN 50131 Regulations 13
Optional Functions 14
EN 50131 Compliance Precautions 14
Alarm Transmission Path and Alarm Transmission System
Faults 15
EN 50131 and INCERT certified components 15
Other regulations 16
Installation 17
NXG-8(E) Wiring Diagram 17
NXG-8(E) Terminals 19
NXG-8(E) LEDs 20
NXG-9 Wiring Diagram 21
NXG-9 Terminals 21
NXG-9 LEDs 21
NXG-4 Wiring Diagram 22
NXG-4 Terminals 22

ii xGenConnect Installation and Programming Guide
NXG-4 LEDs 22
Detector EOL Wiring 23
Hardwired Shock Sensor 23
Power Requirements 24
Cable Requirements 24
Grounding 24
Shielding 25
Termination Links 25
Installing NXG-8 panel / NX-003 housing 25
Installing Legacy NX Modules 26
Installing Antennas 26
Installing NXG-8(E)-CB panel / NX-003-CB housing 28
NXG-001 / NXG-320 Plastic Enclosure 29
NXG-003 xGen Metal Enclosure 30
Enrolling Modules 30
Deleting Modules 32
Arming and Disarming Your System 33
Keypress Tamper 33
Lock Out on 3 Invalid PIN Attempts 33
Lock Out on 10 Invalid Card Attempts 33
Arm Your System with NXG-1820-EUR keypad 33
Arm Your System with NXG-183x-EUR keypad 34
Disarm Partitions with NXG-1820-EUR keypad 35
Disarm Partitions with NXG-183x-EUR keypad 35
Arm/Disarm Your System with Simplified Arm-Disarm mode
enabled 36
Arm/Disarm Your System with NXG-1832 / NXG-1833-EUR keypad
and user card 36
Activate SOS Feature (NXG-1820-EUR only) 37
Programming Methods 39
Account Access 39
Method 1: DLX900 Management Software 40
Method 2: Web Server 42
Method 3: UltraSync+ App 45
Method 4: NXG-1820 Keypad 50
Programming with Web Pages 51
Recommended Items to Change 51
Learning Wireless Zones 52
Adding a User 56
Adding Cards to Users 58
Adding a Keyfob 60
Advanced Keyfob Programming 61
Programming Doors 62
Programming Card Security 65
Configuring Email Reports 66
Configuring OH Reports 66

xGenConnect Installation and Programming Guide iii
Enabling Push Notifications on Smartphone 68
Enable SMS Notification 73
Programming Scenes 75
Programming Instructions 78
Programming Instructions for System Options 78
Programming Instructions for Permissions 82
Programming Instructions for Menus 84
Programming Instructions for Holidays 86
Programming Instructions for Users 89
Programming Instructions for Zones 92
Programming Instructions for Custom Zones 95
Programming Instructions for Partitions 99
Programming Instructions for Schedules 102
Programming Instructions for Arm-Disarm 106
Programming Instructions for Communicator 111
Programming Instructions for UltraSync 114
Programming Instructions for Event Lists 116
Programming Instructions for Channels 118
Programming Instructions for Zone Reporting 122
Programming Instructions for System Event Reporting 124
Programming Instructions for Actions 126
Programming Instructions for Action Groups 128
Programming Instructions for Scenes 130
Programming Instructions for Outputs 131
Combining Actions with Schedules 131
Walk Test 132
User Reporting 133
Appendix 1: System Status Messages 134
Appendix 2: App and Web Error Messages 136
Appendix 3: NetworX Modules Compatibility 137
Appendix 4: Advanced Menu Tree 139
Appendix 5: NXG-183x Keypad Features 140
Glossary 145
Index 151

iv xGenConnect Installation and Programming Guide
Important information
Limitation of liability
To the maximum extent permitted by applicable law, in no event will Carrier Fire
& Security be liable for any lost profits or business opportunities, loss of use,
business interruption, loss of data, or any other indirect, special, incidental, or
consequential damages under any theory of liability, whether based in contract,
tort, negligence, product liability, or otherwise. Because some jurisdictions do not
allow the exclusion or limitation of liability for consequential or incidental
damages the preceding limitation may not apply to you. In any event the total
liability of Carrier Fire & Security shall not exceed the purchase price of the
product. The foregoing limitation will apply to the maximum extent permitted by
applicable law, regardless of whether Carrier Fire & Security has been advised of
the possibility of such damages and regardless of whether any remedy fails of its
essential purpose.
Installation in accordance with this manual, applicable codes, and the instructions
of the authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, Carrier Fire & Security assumes no
responsibility for errors or omissions.
Product Warnings
YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED
ALARM/SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS
SUCH AS BURGLARY, ROBBERY, FIRE, OR SIMILAR EVENTS WITHOUT
WARNING, BUT IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH
EVENTS WILL NOT OCCUR OR THAT THERE WILL BE NO DEATH,
PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.
THE ABILITY OF CARRIER FIRE & SECURITY PRODUCTS, SOFTWARE OR
SERVICES TO WORK PROPERLY DEPENDS ON A NUMBER OF PRODUCTS
AND SERVICES MADE AVAILABLE BY THIRD PARTIES OVER WHICH
CARRIER FIRE & SECURITY HAS NO CONTROL AND FOR WHICH CARRIER
FIRE & SECURITY SHALL NOT BE RESPONSIBLE INCLUDING, BUT NOT
LIMITED TO, INTERNET, CELLULAR AND LANDLINE CONNECTIVITY;
MOBILE DEVICE AND OPERATING SYSTEM COMPATIBILITY; MONITORING
SERVICES; ELECTROMAGNETIC OR OTHER INTERFERENCE, AND
PROPER INSTALLATION AND MAINTENANCE OF AUTHORIZED PRODUCTS
(INCLUDING ALARM OR OTHER CONTROL PANEL AND SENSORS).
ANY PRODUCT, SOFTWARE, SERVICE OR OTHER OFFERING
MANUFACTURED, SOLD OR LICENSED BY CARRIER FIRE & SECURITY,
MAY BE HACKED, COMPROMISED AND/OR CIRCUMVENTED AND
CARRIER FIRE & SECURITY MAKES NO REPRESENTATION, WARRANTY,
COVENANT OR PROMISE THAT ITS PRODUCTS (INCLUDING SECURITY

xGenConnect Installation and Programming Guide v
PRODUCTS), SOFTWARE, SERVICES OR OTHER OFFERINGS WILL NOT
BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.
CARRIER FIRE & SECURITY DOES NOT ENCRYPT COMMUNICATIONS
BETWEEN ITS ALARM OR OTHER CONTROL PANELS AND THEIR
WIRELESS OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED TO, SENSORS
OR DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS A RESULT,
THESE COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED
TO CIRCUMVENT YOUR ALARM/SECURITY SYSTEM.
THE EQUIPMENT SHOULD ONLY BE OPERATED WITH AN APPROVED
POWER ADAPTER WITH INSULATED LIVE PINS.
DO NOT CONNECT TO A RECEPTACLE CONTROLLED BY A SWITCH.
THIS UNIT INCLUDES AN ALARM VERIFICATION FEATURE THAT WILL
RESULT IN A DELAY OF THE SYSTEM ALARM SIGNAL FROM THE
INDICATED CIRCUITS. THE TOTAL DELAY (CONTROL UNIT PLUS SMOKE
DETECTORS) SHALL NOT EXCEED 60 SECONDS. NO OTHER SMOKE
DETECTOR SHALL BE CONNECTED TO THESE CIRCUITS UNLESS
APPROVED BY THE LOCAL AUTHORITY HAVING JURISDICTION.
WARNING! The equipment should only be operated with an approved power
adapter with insulated live pins.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
batteries according to the instructions. Contact your supplier for replacement
batteries.
Warranty Disclaimers
CARRIER FIRE & SECURITY HEREBY DISCLAIMS ALL WARRANTIES AND
REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES, THE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE
TO STATE.
CARRIER FIRE & SECURITY DOES NOT MAKE ANY CLAIMS OR
WARRANTIES TO YOU OF ANY KIND REGARDING ANY PRODUCT,
SOFTWARE OR SERVICE’S POTENTIAL, ABILITY, OR EFFECTIVENESS TO
DETECT, MINIMIZE, OR IN ANYWAY PREVENT DEATH, PERSONAL INJURY,
PROPERTY DAMAGE, OR LOSS OF ANY KIND WHATSOEVER.
CARRIER FIRE & SECURITY DOES NOT REPRESENT TO YOU THAT ANY
PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICE OR
OTHER OFFERING MAY NOT BE HACKED, COMPROMISED AND/OR
CIRCUMVENTED.

vi xGenConnect Installation and Programming Guide
CARRIER FIRE & SECURITY DOES NOT WARRANT THAT ANY PRODUCT
(INCLUDING SECURITY PRODUCTS), SOFTWARE OR SERVICE
MANUFACTURED, SOLD OR LICENSED BY CARRIER FIRE & SECURITY
WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR
PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR
OTHERWISE.
CARRIER FIRE & SECURITY DOES NOT WARRANT TO YOU THAT ITS
SOFTWARE OR PRODUCTS WILL WORK PROPERLY IN ALL
ENVIRONMENTS AND APPLICATIONS AND DOES NOT WARRANT ANY
PRODUCTS AGAINST HARMFUL ELECTROMAGNETIC INTERFERENCE
INDUCTION OR RADIATION (EMI, RFI, ETC.) EMITTED FROM EXTERNAL
SOURCES
CARRIER FIRE & SECURITY DOES NOT PROVIDE MONITORING SERVICES
FOR YOUR ALARM/SECURITY SYSTEM (“MONITORING SERVICES”). IF
YOU ELECT TO HAVE MONITORING SERVICES YOU MUST OBTAIN SUCH
SERVICE FROM A THIRD PARTY AND CARRIER FIRE & SECURITY MAKES
NO REPRESENTATION OR WARRANTY WITH RESPECT TO SUCH
SERVICES INCLUDING WHETHER OR NOT THEY WILL BE COMPATIBLE
WITH THE PRODUCTS, SOFTWARE OR SERVICES MANUFACTURED,
SOLD OR LICENSED BY CARRIER FIRE & SECURITY.
Disclaimer
THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE. CARRIER FIRE & SECURITY ASSUMES NO
RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY
DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR
OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR
INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF THE CONTENTS
OF THIS DOCUMENT. FOR THE LATEST DOCUMENTATION, CONTACT
YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT
FIRESECURITYPRODUCTS.COM.
This publication may contain examples of screen captures and reports used in
daily operations. Examples may include fictitious names of individuals and
companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.
The illustrations in this manual are intended as a guide and may differ from your
actual unit as xGenConnect is continually being improved.
Intended Use
Use this product only for the purpose it was designed for; refer to the data sheet
and user documentation. For the latest product information, contact your local
supplier or visit us online at firesecurityproducts.com.
The system should be checked by a qualified technician at least every 3 years
and the backup battery replaced as required.

xGenConnect Installation and Programming Guide vii
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.
WARNING! Warning messages advise you of hazards that could result in injury
or loss of life. They tell you which actions to take or to avoid in order to prevent
the injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell
you which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They
describe how to avoid the loss. Notes are also used to point out important
information that you should read.

viii xGenConnect Installation and Programming Guide

xGenConnect Installation and Programming Guide 1
Introduction
The xGenConnect is an advanced intrusion panel for protecting your home,
business, and assets.
With large expansion capabilities, multi-partition mode, wireless expansion, door
control features, advanced user permissions, advanced schedules, and home
automation features, the xGenConnect suits most residential and small
commercial applications.
The system can be quickly programmed using drop-down menus with commonly
used defaults. Advanced customization is possible using the web server or
DLX900 desktop software.
All zones, partitions, doors, lists, groups, outputs, schedules, permission profiles,
and defaults can be assigned a text name to make it easy to program and
maintain.
The advanced user management system can be linked to complex schedules
and automation events that dynamically change what users have access to in
real-time based on system conditions. Zones can also behave differently based
on different conditions.
The xGenConnect intrusion panel is designed to be operated from the NXG-1820
touchscreen keypad with 3.5-inch screen, or from the NXG-183x keypad with
graphic display. These keypads allow access to all programming features.
System Capacity
Feature
NXG-4
NXG-8
NXG-8E
NXG-9
On-board zones
4
8
8
8
Max Zones
4 hardwired
16 wireless
48
192
48
Partitions
4
8
8
8
Users
40
100
256
100
Max Keyfobs
8
16
64
16
Max Tablets
4
4
4
4
Max keypads
16
24
24
24
Max Expander Modules
incl. Keypads and Tablets
24
32
32
32
Max doors
4
16
16
16
On-board outputs
3 OC, BELL
4 OC, BELL,
Smoke
4 OC, BELL,
Smoke
4 OC, BELL,
Smoke
Main event log capacity
1024
1024
1024
1024
Access event log capacity
5000
5000
5000
5000

2 xGenConnect Installation and Programming Guide
xGenConnect Specifications
Product Codes
Product
Description
EN grade
NXG-4
xGenConnect panel, 4 zones, 4 partitions, max. 16 zones,
with IP on-board
2
NXG-4-RF
xGenConnect panel, 4 zones, 4 partitions, max. 16 zones,
with IP and LoNa Receiver on-board
2
NXG-8
xGenConnect panel, 8 zones, 8 partitions, max. 48 zones,
with IP on-board
2
NXG-8-CB
xGenConnect panel, 8 zones, 8 partitions, max. 48 zones,
with IP on-board, large metal housing
2
NXG-8E
xGenConnect panel, 8 zones, 8 partitions, max. 192 zones,
with IP on-board
2
NXG-8E-CB
xGenConnect panel, 8 zones, 8 partitions, max. 192 zones,
with IP on-board, large metal housing
2
NXG-9-LB
xGenConnect panel, 8 zones, 8 partitions, max. 48 zones,
with IP on-board, large poly housing
2
NXG-9-RF-LB
xGenConnect panel, 8 zones, 8 partitions, max. 48 zones,
with IP and LoNa Receiver on-board, large poly housing
2
NXG-4-BO
xGenConnect board, 4 zones, 4 partitions, max. 16 zones,
with IP on-board
2
NXG-4-RF-BO
xGenConnect board, 4 zones, 4 partitions, max. 16 zones,
with IP and LoNa Receiver on-board
2
NXG-8-BO
xGenConnect board, 8 zones, 8 partitions, max. 48 zones,
with IP on-board
2
NXG-8E-BO
xGenConnect board, 8 zones, 8 partitions, max. 192 zones,
with IP on-board
2
NXG-9-BO
xGenConnect board, 8 zones, 8 partitions, max. 48 zones,
with IP on-board, for poly housing
2
NXG-9-RF-BO
xGenConnect board, 8 zones, 8 partitions, max. 48 zones,
with IP and LoNa Receiver on-board, for poly housing
2
NXG-1820-EUR
3.5 inch Touchscreen keypad, multilingual
2/3
NXG-183x-EUR
LCD keypad, multilingual
2
NXG-208-G3
8 zone expander
2/3
NXG-208N
xGenConnect 8 zone expander board
2
NXG-216N
xGenConnect 16 zone expander board
2
NXG-220-G3
20 zone expander
2/3
NXG-504
4 relay output expander
2/3
NXG-508N
xGenConnect 8 relay expander board
2
NXG-510
10 relay output expander
2/3
NXG-001
Plastic housing /w tamper switch
2
NXG-005
Pry-off tamper switch incl. metal U-bracket
2/3

xGenConnect Installation and Programming Guide 3
Product
Description
EN grade
NXG-003
Housing /w tamper sw –Metal EN Grade 2
2
NX-002
Small metal enclosure for NXG-4, no cam lock, no tamper
2
NX-003
Standard metal enclosure for NXG-8/8E, with cam lock, no
tamper
2
NX-003-CB
Large metal enclosure for NXG-8/8E, with cam lock, tamper,
including stand-offs
2
NX-005-C
Housing tamper switch
2
NXG-003-DIN
DIN-rail mounting kit
2/3
NXG-868
Wireless expander 868 MHz Gen 2
2
NXG-433
Wireless expander 433 MHz
2
NXG-7002(-SIM)
4G/Wi-Fi communication expander (-SIM includes SIM card)
2
NXG-7102(-SIM)
4G communication expander (-SIM includes SIM card)
2
Mains Power Specifications
Mains input voltage
230 VAC +10%, −15%, 50/60 Hz ±10%
Current consumption at 230 VAC
240 mA max.
Transformer output:
NXG-4, NXG-8(E)
16.3 VAC 40 VA
NXG-9
20 VAC 40 VA
Installation Instructions for Service Persons
An appropriate disconnect device, to control the mains power to this device, is to
be provided as part of building installation according to the local wiring rules.
Power Supply Specifications
Power supply type
EN 50131-6 Type A for indoor use inside the
supervised premises
Power supply voltage
13.8 VDC ±0.4 V
Power supply current
2 A max. at 13.8 VDC ±0.4 V
Main board consumption:
NXG-4
140 mA at 13.8 VDC ± 0.4 V
NXG-8(E)
125 mA at 13.8 VDC ± 0.4 V
NXG-9
150 mA at 13.8 VDC ± 0.4 V
Maximum system current available:
2000 mA at 13.8 VDC ± 0.4 V
Auxiliary power output (AUX. POWER):
13.8 VDC ± 0.4 V, 600 mA max.
Auxiliary power output (bus):
13.8 VDC ± 0.4 V, 600 mA max.
Battery power output (BAT):
NXG-4
13.8 VDC ± 0.2 V, 350 mA max.
NXG-8(E)
13.8 VDC ± 0.2 V, 350 mA max.

4 xGenConnect Installation and Programming Guide
NXG-9
13.8 VDC ± 0.2 V, 570 mA max.
Battery type
Certified sealed lead acid rechargeable.
7.2 Ah 12 V nominal
12 Ah 12 V nominal (NXG-8 and NXG-9 only)
18 Ah 12 V nominal (NXG-8 only)
Minimum energy level of the battery in its charged
state is 100%
Minimum voltage
9.45 VDC
Maximum voltage at power supply, auxiliary
power output and battery power output
14.5 VDC
Battery low condition
11.3 to 11.8 VDC
Battery disconnect voltage
9.77 VDC
Maximum ripple voltage V, p-p
200 mV typical, 550 mV max.
General Features
Code combinations:
xGenConnect
From 10,000 (4 digits) to 100,000,000 (8 digits)
Maximum user number:
NXG-4
40
NXG-8, NXG-9
100
NXG-8E
256
User Permissions:
NXG-4
32
NXG-8, NXG-9
64
NXG-8E
128
Onboard zones:
NXG-4
4 (default); 8 if zone doubling enabled.
NXG-8(E), NXG-9
8 (default); 16 if zone doubling enabled.
Maximum zone number:
NXG-4
16
NXG-8, NXG-9
48
NXG-8E
192
Additional inputs:
NXG-4, NXG-8(E)
1: box tamper
NXG-9
2: box tampers
End-of-line resistor
Standard
4.7 kΩ / 9.4 kΩ (Aritech), 4.1 kΩ / 8.2 kΩ (Guardall),
1 kΩ / 2 kΩ (Galaxy), 3.3 kΩ / 6.6 kΩ (NX)
Aritech
4.7 kΩ / 9.4 kΩ / 14.7 kΩ / 19.4 kΩ
Guardall
4.1 kΩ / 8.2 kΩ / 12.3 kΩ / 16.4 kΩ
Galaxy
1 kΩ / 2 kΩ
Vanderbilt
4.7 kΩ / 9.4 kΩ / 6.9 kΩ / 11.6 kΩ
2-wire smoke
820 Ω

xGenConnect Installation and Programming Guide 5
Zone Doubling
3.74 kΩ / 6.98 kΩ
See “Detector EOL Wiring” on page 23 for more
information.
Onboard outputs:
NXG-4
4: bell, strobe, siren and power outputs
NXG-8(E), NXG-9
5: bell, strobe, siren and power outputs
Maximum output number
32
Maximum action number
32
Partitions:
NXG-4
4
NXG-8(E), NXG-9
8
Maximum keypad:
NXG-4
16
NXG-8(E), NXG-9
24
Maximum expander modules, incl. keypads:
NXG-4
24
NXG-8(E), NXG-9
32
Non-volatile Memory
Main event log capacity
1024
Access event log capacity
5000
Data retention (log, program settings)
10 years
Ethernet Connection (IP only)
Supported standard
IEEE 802.3u
Speed
10BASE-T or 100BASE-TX
Duplex
Half-duplex and full-duplex
Cabling
FTP (foiled twisted pair) Cat 5e cable or better
xGenConnect Bus
Type
4 wire RS485 bus
High common mode tolerance (25V)
Capacity
Up to 32 devices
Range
800 m
Cable flammability rating
VW-1
Current Consumption
Product
Main description
Current Consumption
(non-alarm)
Current
Consumption (alarm)
NXG-8(E)
8 zone panel
125 mA typical
125 mA typical
NXG-9
8 zone panel
150 mA typical
150 mA typical
NXG-4
4 zone panel
140 mA typical
140 mA typical

6 xGenConnect Installation and Programming Guide
Product
Main description
Current Consumption
(non-alarm)
Current
Consumption (alarm)
NXG-1820
Touchscreen keypad
100 mA typical, 40 mA in
idle mode
175 mA max with
sounder and screen on
max brightness
NXG-1830-EUR,
NXG-1831-EUR
LCD keypad
90 mA typical, 35 mA
minimum
160 mA max.
NXG-1832-EUR,
NXG-1833-EUR
LCD keypad with
integrated Mifare card
reader
130 mA typical, 40 mA
minimum
200 mA max.
NXG-208-G3
8 zone expander
25 mA
25 mA
NXG-208N
xGenConnect 8 zone
expander board
30 mA
30 mA
NXG-216N
xGenConnect 16 zone
expander board
30 mA
30 mA
NXG-220-G3
20 zone expander
30 mA
30 mA
NXG-504
4 relay output expander
20 mA idle
70 mA 4 relays on
20 mA idle
70 mA 4 relays on
NXG-508N
xGenConnect 8 relay
expander board
20 mA idle
130 mA 8 relays on
20 mA idle
130 mA 8 relays on
NXG-510
10 relay output expander
20 mA idle
160 mA 10 relays on
20 mA idle
160 mA 10 relays on
NXG-7002
4G Cellular and Wi-Fi
Router Module
118 mA minimum,
138 mA average
200 mA
Output Current Rating
Output
35 VA
Transformer
40 VA
Transformer
55 VA
Transformer
Combined J2 BELL+, J2 AUX+ (Smoke),
and J7 AUX+ (Outputs)
500 mA max at
13.8 VDC
600 mA max at
13.8 VDC
600 mA max at
13.8 VDC
Combined J2 POS (XR Bus), and J3 POS
(NX Bus)
500 mA max at
13.8 VDC
600 mA max at
13.8 VDC
600 mA max at
13.8 VDC
Auxiliary Current and Battery Capacity
xGenConnect (EMEA)
Discharge
Time
Charge
Time
7.2 Ah
Battery
12 Ah
Battery
18 Ah Battery
Reference
NXG-4
12 h
72 h
460 mA
N/A
N/A
EN 50131 Grade 1 and 2
24 h
48 h
160 mA
N/A
N/A
INCERT Grade 2
NXG-8(E)
12 h
72 h
475 mA
875 mA
1200 mA
EN 50131 Grade 1 and 2

xGenConnect Installation and Programming Guide 7
Discharge
Time
Charge
Time
7.2 Ah
Battery
12 Ah
Battery
18 Ah Battery
Reference
24 h
48 h
175 mA
375 mA
625 mA
INCERT Grade 2
NXG-9
12 h
72 h
450 mA
850 mA
N/A
EN 50131 Grade 1 and 2
24 h
48 h
150 mA
350 mA
N/A
INCERT Grade 2
Note: Main board quiescent current is included in the table above.
Example for NXG-8 EN Grade 2
When using battery backup as specified for EN Grade 2 using a 7.2 Ah battery,
the maximum available auxiliary current is 475 mA.
Environmental
Operating temperature
−10 to +55°C
Humidity
95% non-condensing
IP protection grade
IP30
NXG-4, NXG-8(E) metal enclosure
EN 50131 Grade 2, Class II
NXG-9 polycarbonate enclosure
EN 50131 Grade 2, Class II
Alarm transmission class EN50136-2/EN 50131-10:
Onboard IP
SP4 & DP3
Cellular
SP4 & DP3
NXG-1820 ACE classification
Type A
NXG-183x ACE classification
Type A
Physical Dimensions and Weight
Product
Main description
Dimensions (HxWxD)
Weight (g)
NXG-4(-RF)
xGenConnect /w metal
enclosure
214 x 232 x 94 mm (enclosure
only)
359 x 232 x 94 mm (with
antennas)
1435 g
NXG-8(E)
NXG-8(E) /w standard metal
enclosure
292 x 291 x 91 mm
2075 g
NXG-8(E)-CB
NXG-8(E) /w large metal
enclosure
394 x 256 x 118 mm
7150 g
NXG-9-RF
NXG-9 /w standard poly
housing
220 x 253 x 112 mm
1800 g
NXG-9(-RF)-LB
NXG-9 /w large poly housing
394 x 256 x 118 mm
2800 g
NXG-8-BO
NXG-8, board only
273 x 89 x 25 mm
210 g
NXG-4(-RF)-BO
NXG-4, board only
192 x 89 x 25 mm
155 g
NXG-9(-RF)-BO
NXG-9, board only
210 g
NXG-001
Plastic Enclosure
371 x 371 x 118 mm
1830 g

8 xGenConnect Installation and Programming Guide
Product
Main description
Dimensions (HxWxD)
Weight (g)
NXG-003(-G3)
Metal Enclosure
475 x 395 x 130 mm
7150 g
NXG-1820-EUR
Touchscreen keypad
18 x 82 x 125 mm
150 g
NXG-183x-EUR
LCD keypad
133 x 130 x 25 mm
300 g
NXG-208
8 zone expander
135 x 80 x 55 mm
150 g
NXG-208N
xGenConnect 8 zone
expander board
153 x 57 mm
60 g
NXG-216N
xGenConnect 16 zone
expander board
153 x 57 mm
60 g
NXG-220
20 zone expander
135 x 80 x 64 mm
180 g
NXG-504
4 relay output expander
135 x 80 x 55 mm
150 g
NXG-508N
xGenConnect 8 relay
expander board
153 x 57 mm
70 g
NXG-510
10 relay output expander
135 x 80 x 64 mm
180 g
Fuses
Battery
4 A, resettable
12 V aux (combined for J2 BELL+, J2 AUX+, J7 AUX+)
NXG-8(E)
1.1 A, resettable
NXG-9
2 A, resettable
System LAN (combined for J2 POS, J3 POS)
NXG-8(E)
1.1 A, resettable
NXG-9
2 A, resettable
Mains, mains fuse
Note: Mains fuse is a part of the mains terminal block.
500 mA, fast 20x5
Maintenance
No regular maintenance needed. System will report servicing when necessary.
System Monitoring
The system provides monitoring for the following items.
Monitoring function
Message
Cause
AC Mains
Mains fail
Loss of external power supply
Battery
Battery low
Battery low voltage
Battery test fail
Exhausted battery
Battery charger fail
Fuse/power output fail
Output overload