
ModIT-Boss Page 9 of 23
3.7. Cleaning your ModIT-Boss
Cleaning the product is generally not required, although in some instances it may be necessary if
excess dirt/ dust/ hair has accumulated, or if minor liquid spillages have occurred on the module
during operation or storage.
CAUTION
Electric shock or personal injury may occur
If there is a dirt/ spillage over a ventilation slot, external data/ power
connector or product aperture, please remove power from the unit without
touching the liquid and seek advise before reapplying power
lEnsure that the product is switched off and the power cord is removed from the product. Hold
the power cable by the plug and do not touch either the plug or the power cord with wet or
damp hands as an electrical shock may result
lWipe the product with a clean, dry and soft cloth. Do not use detergents which contain alcohol,
solvent or surface-active agents. Do not spray water or detergent directly onto the product
lMildly dampen a soft and dry cloth in water and wring thoroughly to clean the product as
required
lDry the product thoroughly once the cleaning has finished
lReconnect the power cord and use your product as advised once cleaning is complete
Antimicrobial additive
Our integrated antimicrobial technology within ModIT (made by Clariant) works to continuously
minimise the presence of microbes (incl. bacteria, algae and fungi) throughout the entire life-cycle of
the product. This works by having a surface where microbes cannot grow which in turn reduces the
spread of the microbes, this will help minimise contact points and reduce the risk of passing on
infections/ diseases throughout your work environment.
3.8. Help and Support
FAQs and help can be found on the Help page here
lwww.cambrionix.com/help_pages/help.
You can raise a support ticket for more in depth support here
lhttps://cambrionix.atlassian.net/servicedesk/customer/portals
You can also download any of our manuals and keep up to date at the link here
lwww.cambrionix.com/product-user-manuals
When contacting support, please supply the product information for the hub in question. This can be
found on the Device Information Plate which is either on the underside or back of the unit.
Providing serial and Purchaseorder numbers, can help identify your specific product and speed up
the process.