CAMBRIONIX PP15C User manual

User Manual
PP15C
2022 / 05
© 2021 Cambrionix Ltd. All rights reserved.
EN

PP15C 1/23ページ
GH：1。Table of Contents
GH：1。Table of Contents 1
GH：1。Your PP15C at a glance 3
GH：1。Safety 4
0.1.Signal word panel 4
0.2.Safety alert symbol 5
0.3.Pictograms 5
0.4.Product modification 5
0.5.Power supply 6
0.6.Storage and Installation 7
GH：1。Getting Started 8
0.7.Opening your product 8
0.8.What's Included 8
0.9.Connecting to the mains 9
0.10.Registration 9
0.11.Help and Support 9
GH：1。Using your PP15C 10
GH：0。1。Using without connecting to host 10
GH：0。1。Cleaning your PP15C 11
GH：1。Product Specifications 12
0.12.入力電力要件 12
0.13.出力電力 12
0.14.物理的仕様 12
0.15.パッケージ情報 12
0.16.消耗品と発注 13
0.17.Power Supply 14
GH：1。Troubleshooting 15
0.18.Initial troubleshooting tips 15
0.19.Logging through LiveViewer 15
0.20.Hardware Failure 15
0.21.Device connection. 16
0.22.Hub connection issues 17
0.23.No GUI 18
GH：1。Disposal 19

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GH：1。Returns and Damaged Products 20
0.24.What do I do if my order arrives and something the product is faulty
or is physically damaged? 20
0.25.What happens after I have requested a Return? 20
GH：1。Compliance and Standards 22

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GH：1。Your PP15C at a glance
The PP15C has been designed primarily for desktop use, being highly compact and quiet.It
provides 10W of charging power to each of its 15 x USB 2.0 Type-A ports, allowing mobile
devices to be charged quickly, safely and reliably.All ports can be controlled using Cambrionix
software to allow charging and/or data transfer while monitoring important port and device
information.
The PP15C can charge attached USB devices without using a local computer and our intelligent
charging algorithm allows almost any device to be charged at its optimum rate (up to 2.1A).The
firmware can be up-dated to allow new charging profiles to be added, ensuring the PP15C can
charge the latest devices.It is ready to charge out-of-the-box and to sync devices when attached
to a host computer.

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GH：1。Safety
This user manual is for informational purposes only, it contains information for start-up and
operation of this product.Note: the contents and the product described are subject to change
without notice.To avoid injuries and damage observe the safety instructions of the user
manual.
This manual has been arranged to follow IEC/ICEE 82079-1 standards.This is to facilitate the
easier understanding and location of information relating to the PP15C.Any errors or omissions
can be reported back using our support ticket system (see"Help and Support") this way any
issues can be collected and fixed.
Understanding and observing the instructions in this user manual are prerequisites for
hazard-free use and safety during operation.This user manual cannot cover all conceivable
applications.If you would like additional information or if problems arise that are not
sufficiently addressed in this manual please ask your distributor or contact us directly using the
means preferred which are located on the back cover of this manual.
注意
Personal Injury and Damage to the product
lObserve the safety instructions in this user manual
0.1.Signal word panel
Depending on the probability of serious consequences, potential dangers are identified with a
signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.
注意
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or
minor (reversible) injury.
注意
Indicates a potentially hazardous situation which, if not avoided, may result in damage to the
product and/ or its functions or of a property in its proximity.

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0.2.Safety alert symbol
Use of the safety alert symbol indicates a risk of injury.
Observe all measures that are marked with the safety alert symbol in order to
avoid injury
0.3.Pictograms
Warning Signs
Electrical hazard Fire Hazard
Mandatory action signs
Read operating instructions Mandatory regulation
0.4.Product modification
Cambrionix products are designed and manufactured to meet the requirements of UK and
International safety regulations.Modifications to the product could affect safety and render the
product non-compliant to relevant safety standards, which could result in injury or damage to
the product.
注意
Electric shock or personal injury may occur

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注意
lDo not modify the product in any way
lDo not dismantle the product
注意
Fire or personal injury may occur
lDo not obstruct air vents on the product
lDo not cover the product in combustible material
注意
Damage to your product may occur
lDo not bend or compress any part of the product
0.5.Power supply
This section describes safety precautions you must follow when using the power supply.
注意
Electric shock or personal injury may occur
lDo not use a damaged power cord or plug, or a loose power socket
lDo not touch the power plug with wet hands
lDo not allow liquids to come into contact with the unit or power supply
注意
Damage to your product may occur
lDo not short circuit the Power Supply Unit (PSU) supplied with your
product

PP15C 7/23ページ
注意
lDo not disconnect the power cord while the product is being used
lDo not bend or pull the power cord with excessive force
0.6.Storage and Installation
This section describes safety precautions you must follow when installing and storing your
PP15C.
注意
Electric shock or personal injury may occur
lDo not place the power cord near heat sources
lConnect the plug to an earthed socket
注意
Damage to your Cambrionix product may occur
lOperate the product only in an environment where the ambient
temperature is inside the operating temperature range
lOperate the product only in an environment where the relative humidity is
inside the operating range
lBe careful not to leave the power cord underneath a heavy object
注意
Overheated power sockets may cause a fire
lDo not overload the power socket that your hub is connected to
lInsert the power plug all the way into the socket so that it is not loose

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GH：1。Getting Started
This manual provides a reference for end-users who are installing for the first time and using
their hub thereafter.As well as a guide for product safety-related information.
The PP15C is intended to be used in an indoor static environment in which the environment
falls within the tested specifications to provide charge, sync and management functionality.For
information on the environment specifications please see the physical specifications section of
this manual.
0.7.Opening your product
When you have received your product please check the packing slip to ensure all products and
quantities of them are correct before opening.This is to avoid retesting and repackaging any
items which are not required.
When opening the packaging use a suitable method to open the box i.e.do not use a knife.This
is to ensure the product is not damaged.
0.8.What's Included
lUSB 2.0 Type-A Cable (to provide communication between host system and the hub)
lPP15C Hub
l2m Mains power cable (Country specified on order including fuse for UKplugs)
lPower Supply Unit
部品の説明 部品番号
USB 2.0 Type-Aアップデータケーブル
電源ユニット 200421
UK電源ケーブル 200144
米国の電源ケーブル 200327
EU電源ケーブル 200329
AUS電源ケーブル 200337
IND電源ケーブル 200341

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0.9.Connecting to the mains
Connect the Power Supply Unit (PSU) to the hub using the 4ピンDIN plug.電源ケーブルをPSUに
接続します。地域の安全規制に準拠していることを確認し、電源ケーブルを100〜250 VACの
主電 源コンセント に接続 し、ハブの電源入力コネクタに隣接する小さな電源スイッチを使用し
てハブの電源を入れます。デバイスの電源を入れると、赤いLEDが点灯します。これで、ハブは
接続デバイスを充電することができます。
Periodic inspection should be made to power supply cables and any USB cables for any signs of
damage.If any damage is found then replace damaged cord before further use.
Please note that USB specifications require a minimum 100 mA charge current to be delivered
during data transfer.As indicated in above, if the attached device has a BC1.2 compliant CDP
port, the device can draw up to 2.1A while transferring data.
0.10.Registration
You may register your product at www.cambrionix.com/product-registration
0.11.Help and Support
FAQs and help can be found on the Help page here
lwww.cambrionix.com/help_pages/help.
You can raise a support ticket for more in depth support here
lhttps://cambrionix.atlassian.net/servicedesk/customer/portals
You can also download any of our manuals and keep up to date at the link here
lwww.cambrionix.com/product-user-manuals
When contacting support it will be helpful to supply us with the product information for the
hub in question.This can be found on the Device Information Plate which is either on the
underside or back of the unit.Including serial and POnumbers can help identify the product in
question faster and speed up the process.

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GH：1。Using your PP15C
In this section you can find information information on how to use your hub in a charge only or
a charge and sync application.You can also find information on managing your hub and
changing port modes, connecting multiple hubs to one host and using Cambrionix Software.
GH：0。1。Using without connecting to host
When the Hub is switched on and is not connected to a local host computer it is
automatically configured to charge devices using its intelligent charging algorithm.Simply
connect the devices to be charged to any of the available ports (not the Host Port) using
USB - compliant cables.
Once the devices are connected, the algorithm will detect the highest charge rate allowable for
each attached device.Charging at the optimum rate (up to 2.1A) specified by the manufacturer
will commence once profiling is complete.Depending on the state of charge of the device
attached, this may take tens of seconds.

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GH：0。1。Cleaning your PP15C
Cleaning the product is generally not required, although in some instances it may be necessary
if excess dirt/ dust/ hair has accumulated, or if minor liquid spillages have occurred on the
module during operation or storage.
注意
Electric shock or personal injury may occur
lIf there is a dirt/ spillage over a ventilation slot, external data/ power
connector or product aperture, please remove power from the unit without
touching the liquid and contact Cambrionix immediately
l製品の電源が切れていて、電源 コードが製品から取り外されていることを確認してくだ
さい。電源ケーブルはプラグを持ってください。感電の恐れがあるため、濡れた手や湿っ
た手でプラグや電源コードに触らないでください
l清潔で乾いた柔らかい布で製品を拭いてください。アルコール、溶剤、または界面活性
剤が含まれた洗剤は使わないでください。水や洗剤を直接製品に吹きかけないでくださ
い
l必要な場合は乾いた柔らかい布を水で濡らし、完全に絞ってから製品を拭いてください
lクリーニングが終わったら、製品を完全に乾かしてください
lクリーニングと乾燥が終わったら、電源コードを再び接続し、指示に従って製品を使用
してください

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GH：1。Product Specifications
The PP15C is manufactured in the イギリス
0.12.入力電力要件
入力電圧 12Vdc
入力電流 15A
入力接続 4ピンDIN
0.13.出力電力
出力電圧 5.0V +/-5%
出力電流(ポート あたりの最 大値) 2.1A
出力電力(ポート あたりの最 大値) 10W
出力電力(合計) 163.8W
0.14.物理的仕様
入力コネクタ USB 2.0 Type-A
出力コネクタ 15 x USB 2.0 Type-A
ポート あたりの最 大ダウンスト リームデータ速度
周囲動作温度範囲 0～35 °C
相対湿度 5%～95%、結露なし
寸法 39 x 199 x 42mm
重量 1.6kg
0.15.パッケージ情報
箱入り寸法 0.47 x 0.12 x 0.31 m

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0.16.消耗品と発注
下表は、デバイスをハブに接続するために必要なケーブルなど、PP15Cに必要になる場合があ
る消耗品の一覧です。
ケーブル 15 x USB 2.0 Type-A
電源ケーブルやUSB 2.0 Type-Aケーブル、これらは製品の部品番号とスペアの部品番号(含
まれているセクションから入 手可 能)を引用して注文できます
これらは、購入したリセラーまたはソリューションパート ナーに注文できます。PP15Cから、または
Cambrionixから直接。
お近 くのパート ナーを見つけるには、次のURLにアクセスしてください。
www.cambrionix.com/partnersここでは、あなたを支援し、彼 らの連絡先情報を見つけること
ができる地 元のベンダーやディスト リビューターについて学ぶことができます。

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0.17.Power Supply
Input Voltage 100-240VAC
Input Current (Typical) 4A @ 115VAC
2A @ 230VAC
Input Frequency 50-60Hz
Input Connector C14
Output Voltage 12V
Output Current 15A
Output Power (Max) 180W
Output Connector 4-pin DIN
Dimensions 210 x 85 x 46mm

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GH：1。Troubleshooting
If you experience any issues with your PP15C then please try the following solutions, if your
issue is not addressed in this section then please contact your local vendor or Cambrionix.
0.18.Initial troubleshooting tips
Some tips and information to check first.
lIf you plug a device (phone, usb stick) into the hub, does it appear to the OS.
lIf you directly connect the same device to the port the hub is in, does it appear to the OS.
lTry switching updater cables with one that is working/ use cable in a hub which is
working
0.19.Logging through LiveViewer
If you are experiencing a bug or an issue we may ask you to obtain some logs of the behaviour
so we can see in more detail what is happening.In order to get logs of the behaviour you can
use the following steps to get a zip file of the logs.
1. Open LiveViewer (if this is not already downloaded then go onto our website and
download both the API and LiveViewer) www.cambrionix.com/software
2. Once in LiveViewer on the left hand side of the screen select the settings section.
3. Once in the settings section select the API tab at the top of the screen
4. In the API section click the “select all” tick box and then click the save button.
5. After this is enabled use the hub in a way that causes the issue you are seeing
6. Wait for the issue to take place i.e.When updating an iPad the device disconnects
7. Make a note of the time that the issue takes place and then go back to the API page in
LiveViewer and press the zip logs.
8. Once you have the logs un tick the “select all” box and save your settings
9. Send the logs into us for us to take a look at.
0.20.Hardware Failure
If the Hardware fails then the LEDs can flash in a pattern to give information on the type of
failure that has occurred.The power LEDwill flash the pattern if no leds are present on the
downstream ports.

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The unit will blink 4 times followed by 8 long or short flashes which then repeat, the flashes are
a number in binary which should match a number in our error code list.
i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100.
0.21.Device connection.
If you are having device connection issues please read through the following common solutions
to see if this resolves the behaviour you are observing.
不安定なデバイス接続
一部のデバイスは、を介 してホスト システムと不安 定な接 続を持 つ可能 性がありますPP15C 。
この動作 は非常に小さなデバイスでのみ観 察されており、CDPを無効にすることですべての問
題が解決され、接続は安定しています。
詳細設定を使用して[AltSyncCharge]をオフにするか、APIを使用してコードを介して無効にす
ることにより、NVRAM設定を介してCDPを無効にできます。たとえば、コマンドラインを使用する
と、手順は次のようになります。
settings_unlock
settings_set sync_chrg 0000000000000000
不明なデバイス
Liveviewerおよびデバイスマネージャ内で、接続されたデバイスが不明なデバイスとして表示さ
れる場合があります。
これは、問題 のホスト システムがデバイス上 で信 頼されている必要があることが原因である可
能性があります。これは、初期接続時にデバイス自体で実行できます。
これは、ホスト システムのUSBコント ローラーで使 用できるエンドポイント の数 が不十 分であるこ
とが原因 である可能性もあります。これはUSBコント ローラー内 の制限であり、問題のコント
ローラーに接続するUSBデバイスの数が少ない場合にのみ解決できます。

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これ以上デバイスを接続できません
USBコント ローラーのエンドポイント 制 限に達すると、ホスト システムにこれ以上 デバイスを接続
できなくなる場合があります。
より多くのスペースを作成する1つの方法は、接続をUSB3からUSB2に変更することです。起動
時にBIOSでUSB3を無効にすることで、接 続を変更できます。
より簡単な方法は、USB3ケーブルの代わりにUSB2ケーブルを使用することです。これにより、
USB2への接続が制限されます。
0.22.Hub connection issues
If you are having issues with the hub and connecting to your host system please see below
toubleshooting solutions.
ハブがホスト に接 続していません
あなたがそれを見ているならPP15Cがホスト システムに接 続していない場 合、問題の1つは、ホ
スト システムのUSBドライバが最新でないことが原因である可能性があります。ホスト システム
に最新のドライバーと更新 プログラムがインスト ールされていることを確認することをお勧めしま
す。これは通常OSによって処理されますが、場合によっては、Webサイト にあるUSBホスト コント
ローラーの製造元から直接更新する必要があります。
必要なUSBドライバーは、サイト https://ftdichip.com/drivers/から入 手できるFTDIドライバーで
す。
COMポート にアクセスできません
「COM( および番号)を開くことができませんでした(アクセスが拒 否されました)」というエラーメッ
セージが表示される場合 があります。
これは、アプリケーションがハブが接続されているCOMポート を制御 し、後続のアプリケーション
がハブにアクセスできないためです。これを解決するには、別のアプリケーションを開 く前に、
COMポート を制御するすべてのアプリケーションを閉 じる必要があります。

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0.23.No GUI
If you are using a headless system with no GUIthen and you require to enable logging for
support issues you can use the following command to create the logging cfg file manually:
echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg
Then after re-producing the problem, you can zip the logs from the folder
/var/log/cambrionix
You may delete the file below when you are finished with it.
/etc/opt/cambrionix/cambrionix.log.cfg

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GH：1。Disposal
Disposal of Old Electrical & Electrical Equipment (Applicable in the European Union and other
European countries with separate collection systems)
This product is subject to Directive 2012/19/EU of the European
Parliament and the Council of the European Union on the waste
electrical and electronic equipment (WEEE), and in jurisdictions
adopting that Directive, is marked as being put on the market
after August 12, 2005, and should not be disposed of as unsorted
municipal waste.Please utilize your local WEEEcollection
facilities in the disposition of this product and otherwise observe
all applicable requirements.
Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT".