CAMBRIONIX MC14-2.4A User manual

User Manual
MC14-2.4A
سسس/ش
©2021Cambrionix Ltd.ﻊﻴﻤﺟقﻮﻘﺤﻟا.ﺔﻇﻮﻔﺤﻣ
EN

MC14-2.4Aﺔﺤﻔﺻ1ﻦﻣ21
1.Table of Contents
1.Table of Contents1
2.Your MC14-2.4A at a glance3
3.Safety4
3.1.Signal word panel4
3.2.Safety alert symbol5
3.3.Pictograms5
3.4.Product modification5
3.5.Power supply6
3.6.Storage and Installation7
4.Getting Started8
4.1.Opening your product8
4.2.What's Included8
4.3.Connecting to the mains8
4.4.Registration9
4.5.Help and Support9
4.6.Cleaning your MC14-2.4A10
5.Product Specifications11
5.1.تﺎﺒﻠﻄﺘﻣﺔﻗﺎﻃلﺎﺧدﻹا11
5.2.جﺎﺘﻧاﺔﻗﺎﻄﻟا11
5.3.تﺎﻔﺻاﻮﻤﻟاﺔﻳدﺎﻤﻟا11
5.4.تﺎﻣﻮﻠﻌﻤﻟاةﺄﺒﻌﻤﻟا11
5.5.داﻮﻤﻟاﺔﻴﻛﻼﻬﺘﺳﻻاﻊﺿووﺮﻣاوﻷا12
5.6.Power Supply13
6.Troubleshooting14
6.1.Initial troubleshooting tips14
6.2.Logging through LiveViewer14
6.3.Hardware Failure14
6.4.Device connection.15
6.5.Hub connection issues16
6.6.No GUI16
7.Disposal18
8.Returns and Damaged Products19
8.1.What do I do if my order arrives and something the product is faulty
19

MC14-2.4Aﺔﺤﻔﺻ2ﻦﻣ21
or is physically damaged?
8.2.What happens after I have requested a Return?19
9.Compliance and Standards21

MC14-2.4Aﺔﺤﻔﺻ3ﻦﻣ21
2.Your MC14-2.4A at a glance
The MC14-2.4A has been designed primarily for desktop use, being highly compact and quiet. It
provides 12طاوof charging power to each of its 14ﺬﻔﻨﻣUSB 2.0ﻦﻣعﻮﻨﻟاA ports, allowing
mobile devices to be charged quickly, safely and reliably. All ports can be controlled using
Cambrionix software to allow charging and/or data transfer while monitoring important port
and device information.
The MC14-2.4A can charge attached USB devices without using a local computer and our
intelligent charging algorithm allows almost any device to be charged at its optimum rate (up to
2.4أ.(The firmware can be up-dated to allow new charging profiles to be added, ensuring the
MC14-2.4A can charge the latest devices. It is ready to charge out-of-the-box and to sync
devices when attached to a host computer.

MC14-2.4Aﺔﺤﻔﺻ4ﻦﻣ21
3.Safety
This user manual is for informational purposes only, it contains information for start-up and
operation of this product. Note: the contents and the product described are subject to change
without notice. To avoid injuries and damage observe the safety instructions of the user
manual.
This manual has been arranged to follow IEC/ICEE 82079-1 standards. This is to facilitate the
easier understanding and location of information relating to the MC14-2.4A. Any errors or
omissions can be reported back using our support ticket system (see"Help and Support") this
way any issues can be collected and fixed.
Understanding and observing the instructions in this user manual are prerequisites for
hazard-free use and safety during operation. This user manual cannot cover all conceivable
applications. If you would like additional information or if problems arise that are not
sufficiently addressed in this manual please ask your distributor or contact us directly using the
means preferred which are located on the back cover of this manual.
رﺬﺤﻟا
Personal Injury and Damage to the product
lObserve the safety instructions in this user manual
3.1.Signal word panel
Depending on the probability of serious consequences, potential dangers are identified with a
signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.
رﺬﺤﻟا
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or
minor (reversible) injury.
رﺬﺤﻟا
Indicates a potentially hazardous situation which, if not avoided, may result in damage to the
product and/ or its functions or of a property in its proximity.

MC14-2.4Aﺔﺤﻔﺻ5ﻦﻣ21
3.2.Safety alert symbol
Use of the safety alert symbol indicates a risk of injury.
Observe all measures that are marked with the safety alert symbol in order to
avoid injury
3.3.Pictograms
Warning Signs
Electrical hazardFire Hazard
Mandatory action signs
Read operating instructionsMandatory regulation
3.4.Product modification
Cambrionix products are designed and manufactured to meet the requirements of UK and
International safety regulations. Modifications to the product could affect safety and render the
product non-compliant to relevant safety standards, which could result in injury or damage to
the product.
رﺬﺤﻟا
Electric shock or personal injury may occur
lDo not modify the product in any way

MC14-2.4Aﺔﺤﻔﺻ6ﻦﻣ21
رﺬﺤﻟا
lDo not dismantle the product
رﺬﺤﻟا
Fire or personal injury may occur
lDo not obstruct air vents on the product
lDo not cover the product in combustible material
رﺬﺤﻟا
Damage to your product may occur
lDo not bend or compress any part of the product
3.5.Power supply
This section describes safety precautions you must follow when using the power supply.
رﺬﺤﻟا
Electric shock or personal injury may occur
lDo not use a damaged power cord or plug, or a loose power socket
lDo not touch the power plug with wet hands
lDo not allow liquids to come into contact with the unit or power supply
رﺬﺤﻟا
Damage to your product may occur
lDo not short circuit the Power Supply Unit (PSU) supplied with your
product
lDo not disconnect the power cord while the product is being used

MC14-2.4Aﺔﺤﻔﺻ7ﻦﻣ21
رﺬﺤﻟا
lDo not bend or pull the power cord with excessive force
3.6.Storage and Installation
This section describes safety precautions you must follow when installing and storing your
MC14-2.4A.
رﺬﺤﻟا
Electric shock or personal injury may occur
lDo not place the power cord near heat sources
lConnect the plug to an earthed socket
رﺬﺤﻟا
Damage to your Cambrionix product may occur
lOperate the product only in an environment where the ambient
temperature is inside the operating temperature range
lOperate the product only in an environment where the relative humidity is
inside the operating range
lBe careful not to leave the power cord underneath a heavy object
رﺬﺤﻟا
Overheated power sockets may cause a fire
lDo not overload the power socket that your hub is connected to
lInsert the power plug all the way into the socket so that it is not loose

MC14-2.4Aﺔﺤﻔﺻ8ﻦﻣ21
4.Getting Started
This manual provides a reference for end-users who are installing for the first time and using
their hub thereafter. As well as a guide for product safety-related information.
The MC14-2.4A is intended to be used in an indoor static environment in which the
environment falls within the tested specifications to provide charge, sync and management
functionality. For information on the environment specifications please see the physical
specifications section of this manual.
4.1.Opening your product
When you have received your product please check the packing slip to ensure all products and
quantities of them are correct before opening. This is to avoid retesting and repackaging any
items which are not required.
When opening the packaging use a suitable method to open the box i.e. do not use a knife. This
is to ensure the product is not damaged.
4.2.What's Included
l
MC14-2.4A Hub
l
2m Mains power cable (Country specified on order including fuse for UKplugs(
l
Power Supply Unit
ةﺪﺣوتاداﺪﻣاﺔﻗﺎﻄﻟا200421
ﻞﺑﺎﻛءﺎﺑﺮﻬﻜﻟاﻲﻧﺎﻄﻳﺮﺒﻟا200144
ﻞﺑﺎﻛﺔﻗﺎﻄﻟاﻲﻜﻳﺮﻣﻷا200327
ﻞﺑﺎﻛﺔﻗﺎﻃدﺎﺤﺗﻻاﻲﺑوروﻷا200329
ﻞﺑﺎﻛﺔﻗﺎﻄﻟاAUS200337
ﻞﺑﺎﻛءﺎﺑﺮﻬﻜﻟاIND200341
4.3.Connecting to the mains
Connect the Power Supply Unit (PSU) to the hub using the 4نﻮﻨﺳDIN plug.ﻢﻗﻞﻴﺻﻮﺘﺑﻞﺒﻛﺔﻗﺎﻄﻟا
ةﺪﺣﻮﺑPSU.ﺪﻛﺄﺗﻦﻣماﺰﺘﻟﻻاﺢﺋاﻮﻠﺑﺔﻣﻼﺴﻟاﺔﻴﻠﺤﻤﻟا،ﻢﻗوﻞﻴﺻﻮﺘﺑﻞﺒﻛﺔﻗﺎﻄﻟاﺬﺧﺄﻤﺑﺔﻗﺎﻄﻟاﻲﺴﻴﺋﺮﻟا100-250
ﺖﻟﻮﻓرﺎﻴﺗددﺮﺘﻣﻢﻗوﻞﻴﻐﺸﺘﺑرﻮﺤﻤﻟاماﺪﺨﺘﺳﺎﺑحﺎﺘﻔﻣﺔﻗﺎﻄﻟاﺮﻴﻐﺼﻟادﻮﺟﻮﻤﻟاراﻮﺠﺑﻞﺻﻮﻣلﺎﺧدإﺔﻗﺎﻄﻟاﻲﻓ
.رﻮﺤﻤﻟاﺪﻨﻋﻞﻴﻐﺸﺗزﺎﻬﺠﻟا،ءﻲﻀﻴﺳﺮﺷﺆﻣLED.ﺮﻤﺣأرﻮﺤﻤﻟاﺰﻫﺎﺟنﻵاﻦﺤﺸﻟةﺰﻬﺟﻷا.ﺔﻠﺼﺘﻤﻟا

MC14-2.4Aﺔﺤﻔﺻ9ﻦﻣ21
Periodic inspection should be made to power supply cables and any USB cables for any signs of
damage. If any damage is found then replace damaged cord before further use.
Please note that USB specifications require a minimum 100 mA charge current to be delivered
during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP
port, the device can draw up to 2.4أwhile transferring data.
4.4.Registration
You may register your product at www.cambrionix.com/product-registration
4.5.Help and Support
FAQs and help can be found on the Help page here
l
www.cambrionix.com/help_pages/help.
You can raise a support ticket for more in depth support here
l
https://cambrionix.atlassian.net/servicedesk/customer/portals
You can also download any of our manuals and keep up to date at the link here
l
www.cambrionix.com/product-user-manuals
When contacting support it will be helpful to supply us with the product information for the
hub in question. This can be found on the Device Information Plate which is either on the
underside or back of the unit. Including serial and POnumbers can help identify the product in
question faster and speed up the process.

MC14-2.4Aﺔﺤﻔﺻ10ﻦﻣ21
4.6.Cleaning your MC14-2.4A
Cleaning the product is generally not required, although in some instances it may be necessary
if excess dirt/ dust/ hair has accumulated, or if minor liquid spillages have occurred on the
module during operation or storage.
رﺬﺤﻟا
Electric shock or personal injury may occur
lIf there is a dirt/ spillage over a ventilation slot, external data/ power
connector or product aperture, please remove power from the unit without
touching the liquid and contact Cambrionix immediately
l
ﺪﻛﺄﺗﻦﻣفﺎﻘﻳإﻞﻴﻐﺸﺗﺞﺘﻨﻤﻟاﺔﻟازإوﻚﻠﺳﺔﻗﺎﻄﻟاﻦﻣ.ﺞﺘﻨﻤﻟاﻚﺴﻣأﻞﺒﻛﺔﻗﺎﻄﻟاﻦﻣﺲﺑﺎﻘﻟاﻻوﺲﻤﻠﺗﺲﺑﺎﻘﻟاوأ
ﻚﻠﺳﺔﻗﺎﻄﻟايﺪﻳﺄﺑﺔﻠﻠﺒﻣوأﺔﺒﻃر،ﺪﻘﻓﺞﺘﻨﻳﻦﻋﻚﻟذﺔﻣﺪﺻﺔﻴﺋﺎﺑﺮﻬﻛ
l
ﺢﺴﻣاﺞﺘﻨﻤﻟاﺔﻌﻄﻘﺑشﺎﻤﻗﺔﻔﻴﻈﻧﺔﻓﺎﺟو.ﺔﻤﻋﺎﻧوﻻمﺪﺨﺘﺴﺗتﺎﻔﻈﻨﻤﻟاﻲﺘﻟايﻮﺘﺤﺗﻰﻠﻋلﻮﺤﻜﻟاوأتﺎﺒﻳﺬﻤﻟا
وأﻞﻣاﻮﻋﺔﻄﺸﻧ.ﺢﻄﺴﻟاﻻشﺮﺗءﺎﻤﻟاوأتﺎﻔﻈﻨﻤﻟاةﺮﺷﺎﺒﻣﻰﻠﻋﺞﺘﻨﻤﻟا
l
ﻞﻠﺑﺔﻌﻄﻗشﺎﻤﻗﺔﻤﻋﺎﻧﺔﻓﺎﺟوﻲﻓءﺎﻤﻟاﺎﻫﺮﺼﻋاواًﺪﻴﺟﻒﻴﻈﻨﺘﻟﺞﺘﻨﻤﻟاﺎﻤﻛﻮﻫبﻮﻠﻄﻣ
l
ﻒﻔﺟﺞﺘﻨﻤﻟااًﺪﻴﺟدﺮﺠﻤﺑءﺎﻬﺘﻧاﻒﻴﻈﻨﺘﻟا
l
ﺪﻋأﻞﻴﺻﻮﺗﻚﻠﺳﺔﻗﺎﻄﻟامﺪﺨﺘﺳاوﺞﺘﻨﻤﻟاﺎﻤﻛﻮﻫﻰﺻﻮﻣﻪﺑدﺮﺠﻤﺑلﺎﻤﺘﻛاﻒﻴﻈﻨﺘﻟاﻒﻴﻔﺠﺘﻟاو

MC14-2.4Aﺔﺤﻔﺻ11ﻦﻣ21
5.Product Specifications
The MC14-2.4A is manufactured in theﺔﻜﻠﻤﻤﻟاةﺪﺤﺘﻤﻟا
5.1.تﺎﺒﻠﻄﺘﻣﺔﻗﺎﻃلﺎﺧدﻹا
ﺔﻤﻫﺎﺴﻣﺪﻬﺠﻟا12ﺖﻟﻮﻓرﺎﻴﺗﺮﻤﺘﺴﻣ
تﻼﺧﺪﻤﻟاﺔﻴﻟﺎﺤﻟا15أ
لﺎﺼﺗالﺎﺧدﻹا4نﻮﻨﺳDIN
5.2.جﺎﺘﻧاﺔﻗﺎﻄﻟا
ﺪﻬﺠﻟاﺞﺗﺎﻨﻟا5.0ﺖﻟﻮﻓ-/+5٪
رﺎﻴﺗجاﺮﺧﻹاﺪﺤﻟا)ﻰﺼﻗﻷاﻞﻜﻟ(ﺬﻔﻨﻣ2.4أ
ﺔﻗﺎﻃجاﺮﺧﻹاﺪﺤﻟا)ﻰﺼﻗﻷاﻞﻜﻟ(ﺬﻔﻨﻣ12طاو
ﺔﻗﺎﻃجاﺮﺧﻹا(ﻲﻟﺎﻤﺟﻹا)174.72طاو
5.3.تﺎﻔﺻاﻮﻤﻟاﺔﻳدﺎﻤﻟا
تﻼﺻﻮﻣلﺎﺧدﻹاﺮﻴﻏحﺎﺘﻣ
تﻼﺻﻮﻣجاﺮﺧﻹا14ﺬﻔﻨﻣUSB 2.0ﻦﻣعﻮﻨﻟاA
ﻰﺼﻗأﺔﻋﺮﺳﻞﻘﻨﻟتﺎﻧﺎﻴﺒﻟاﻞﻜﻟﺬﻔﻨﻣ
قﺎﻄﻧﺔﺟردةراﺮﺣﻞﻴﻐﺸﺘﻟاﺔﻄﻴﺤﻤﻟا0-35ﺔﺟردﺔﻳﻮﺌﻣ
ﺔﺑﻮﻃﺮﻟاﺔﻴﺒﺴﻨﻟا5٪ﻰﻟإ95٪نودﻒﺛﺎﻜﺗ
دﺎﻌﺑأ198.3×73×40ﻢﻠﻣ
نزو1.6ﻢﺠﻛ
5.4.تﺎﻣﻮﻠﻌﻤﻟاةﺄﺒﻌﻤﻟا
دﺎﻌﺑأﺮﺻﺎﺤﻣ0.47×0.12×0.31م

MC14-2.4Aﺔﺤﻔﺻ12ﻦﻣ21
5.5.داﻮﻤﻟاﺔﻴﻛﻼﻬﺘﺳﻻاﻊﺿووﺮﻣاوﻷا
ﺎﻤﻴﻓﻲﻠﻳﺔﻤﺋﺎﻗيﺄﺑﻦﻣتﺎﺠﺘﻨﻤﻟاﺔﻴﻛﻼﻬﺘﺳﻻاﻲﺘﻟاﺪﻗﺎﻬﺟﺎﺘﺤﺗMC14-2.4Aﺎﻤﺑﻲﻓﻚﻟذتﻼﺑﺎﻜﻟاﻲﺘﻟاﺎﻬﺟﺎﺘﺤﺘﺳ
ﻞﻴﺻﻮﺘﻟةﺰﻬﺟﻷا.عزﻮﻤﻟﺎﺑ
تﻼﺑﺎﻜﻟا14ﺬﻔﻨﻣUSB 2.0ﻦﻣعﻮﻨﻟاA
اذإﺖﻨﻛﺔﺟﺎﺤﺑﻰﻟإيأﻊﻄﻗرﺎﻴﻏ،ﻞﺜﻣتﻼﺑﺎﻛﺔﻗﺎﻄﻟاوأﻞﺑﺎﻛ،ﻦﻜﻤﻳﺎﻬﺒﻠﻃﻦﻣلﻼﺧسﺎﺒﺘﻗاﻢﻗرءﺰﺟﺞﺘﻨﻤﻟاﻢﻗرو
ﺔﻌﻄﻗرﺎﻴﻐﻟاحﺎﺘﻣ)ﻦﻣﻢﺴﻗﺎﻣﻮﻫ(جرﺪﻣ
ﻦﻜﻤﻳﺎﻬﺒﻠﻃﻦﻣﻊﺋﺎﺒﻟاوأﻚﻳﺮﺷﻞﺤﻟايﺬﻟاﻪﺘﻳﺮﺘﺷاMC14-2.4AﻦﻣوأﻦﻣCambrionix.ةﺮﺷﺎﺒﻣ
رﻮﺜﻌﻠﻟﻰﻠﻋﺪﺣأﺎﻨﺋﺎﻛﺮﺷﻦﻴﻴﻠﺤﻤﻟاﻚﻟ،ﻰﺟﺮﻳةرﺎﻳزwww.cambrionix.com/partnersﺚﻴﺣﻚﻨﻜﻤﻳفﺮﻌﺘﻟاﻰﻠﻋ
ﻦﻴﻌﺋﺎﺒﻟاﻦﻴﻋزﻮﻤﻟاوﻦﻴﻴﻠﺤﻤﻟاﻦﻳﺬﻟاﻢﻬﻨﻜﻤﻳﻚﺗﺪﻋﺎﺴﻣرﻮﺜﻌﻟاوﻰﻠﻋتﺎﻣﻮﻠﻌﻣلﺎﺼﺗﻻاﺔﺻﺎﺨﻟا.ﻢﻬﺑ

MC14-2.4Aﺔﺤﻔﺻ13ﻦﻣ21
5.6.Power Supply
Input Voltage100-240VAC
Input Current (Typical(
4A @ 115VAC
2A @ 230VAC
Input Frequency50-60Hz
Input ConnectorC14
Output Voltage12V
Output Current15A
Output Power (Max(180W
Output Connector4-pin DIN
Dimensions210x 85 x 46mm

MC14-2.4Aﺔﺤﻔﺻ14ﻦﻣ21
6.Troubleshooting
If you experience any issues with your MC14-2.4A then please try the following solutions, if
your issue is not addressed in this section then please contact your local vendor or Cambrionix.
6.1.Initial troubleshooting tips
Some tips and information to check first.
l
If you plug a device (phone, usb stick) into the hub, does it appear to the OS.
l
If you directly connect the same device to the port the hub is in, does it appear to the OS.
l
Try switching updater cables with one that is working/ use cable in a hub which is
working
6.2.Logging through LiveViewer
If you are experiencing a bug or an issue we may ask you to obtain some logs of the behaviour
so we can see in more detail what is happening. In order to get logs of the behaviour you can
use the following steps to get a zip file of the logs.
1.
Open LiveViewer (if this is not already downloaded then go onto our website and
download both the API and LiveViewer) www.cambrionix.com/software
2.
Once in LiveViewer on the left hand side of the screen select the settings section.
3.
Once in the settings section select the API tab at the top of the screen
4.
In the API section click the “select all” tick box and then click the save button.
5.
After this is enabled use the hub in a way that causes the issue you are seeing
6.
Wait for the issue to take place i.e. When updating an iPad the device disconnects
7.
Make a note of the time that the issue takes place and then go back to the API page in
LiveViewer and press the zip logs.
8.
Once you have the logs un tick the “select all” box and save your settings
9.
Send the logs into us for us to take a look at.
6.3.Hardware Failure
If the Hardware fails then the LEDs can flash in a pattern to give information on the type of
failure that has occurred. The power LEDwill flash the pattern if no leds are present on the
downstream ports.

MC14-2.4Aﺔﺤﻔﺻ15ﻦﻣ21
The unit will blink 4 times followed by 8 long or short flashes which then repeat, the flashes are
a number in binary which should match a number in our error code list.
i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100.
6.4.Device connection.
If you are having device connection issues please read through the following common solutions
to see if this resolves the behaviour you are observing.
لﺎﺼﺗازﺎﻬﺟﺮﻴﻏﺮﻘﺘﺴﻣ
ﻦﻜﻤﻳنأنﻮﻜﻳﺾﻌﺒﻟةﺰﻬﺟﻷاتﻻﺎﺼﺗاﺮﻴﻏةﺮﻘﺘﺴﻣﻊﻣمﺎﻈﻨﻟاﻒﻴﻀﻤﻟاصﺎﺨﻟاﻚﺑﻦﻣلﻼﺧMC14-2.4A.ﺪﻘﻟ
ﺎﻨﻈﺣﻻاﺬﻫكﻮﻠﺴﻟاﻂﻘﻓﻲﻓةﺰﻬﺟﻷاةﺮﻴﻐﺼﻟااًﺪﺟﻦﻣولﻼﺧﻞﻴﻄﻌﺗCDP،ىدأﻚﻟذﻰﻟإﻞﺣﻊﻴﻤﺟتﻼﻜﺸﻤﻟا
راﺮﻘﺘﺳاو.تﻻﺎﺼﺗﻻا
ﻚﻨﻜﻤﻳﻞﻴﻄﻌﺗCDPﻦﻣلﻼﺧتاداﺪﻋإNVRAMﺎﻣإلﺎﻘﺘﻧﻻﺎﺑﻰﻟإتاداﺪﻋﻹاﺔﻣﺪﻘﺘﻤﻟافﺎﻘﻳإوﻞﻴﻐﺸﺗﻦﺤﺷ"Alt
Sync"وأروﺮﻤﻟﺎﺑﺮﺒﻋAPIﻞﻴﻄﻌﺘﻟاوﺮﺒﻋ.ﺰﻣﺮﻟاﻰﻠﻋﻞﻴﺒﺳلﺎﺜﻤﻟاماﺪﺨﺘﺳﺎﺑﺮﻄﺳﺮﻣاوﻷانﻮﻜﺘﺳتﺎﻤﻴﻠﻌﺘﻟاﻰﻠﻋ
ﻮﺤﻨﻟا.ﻲﻟﺎﺘﻟا
settings_unlock
settings_set sync_chrg 0000000000000000
ةﺰﻬﺟأﺮﻴﻏﺔﻓوﺮﻌﻣ
ﻲﻓﺾﻌﺑنﺎﻴﺣﻷاﻞﺧادLiveviewerﺮﻳﺪﻣوزﺎﻬﺠﻟا،ﺪﻗﺮﻬﻈﻳزﺎﻬﺠﻟاﻞﺼﺘﻤﻟازﺎﻬﺠﻛﺮﻴﻏ.فوﺮﻌﻣ
ﺪﻗنﻮﻜﻳاﺬﻫﺐﺒﺴﺑمﺎﻈﻨﻟاﻒﻴﻀﻤﻟاﻲﻨﻌﻤﻟايﺬﻟاجﺎﺘﺤﻳﻰﻟإقﻮﺛﻮﻟاﻪﺑﻰﻠﻋ.زﺎﻬﺠﻟاﻦﻜﻤﻳمﺎﻴﻘﻟاﻚﻟﺬﺑﻰﻠﻋزﺎﻬﺠﻟا
ﻪﺴﻔﻧﺪﻨﻋلﺎﺼﺗﻻا.ﻲﻟوﻷا
ﺪﻗنﻮﻜﻳاﺬﻫﺎًﻀﻳأﺐﺒﺴﺑمﺪﻋﺔﻳﺎﻔﻛدﺪﻋطﺎﻘﻧﺔﻳﺎﻬﻨﻟاةﺮﻓﻮﺘﻤﻟاﻰﻠﻋةﺪﺣوﻢﻜﺤﺗUSBﻲﻓمﺎﻈﻨﻟا.ﻒﻴﻀﻤﻟااﺬﻫﺪﻴﻗ
ﻞﺧادةﺪﺣوﻢﻜﺤﺗUSBﻻوﻦﻜﻤﻳﻪﻠﺣﻻإاذإﺖﻤﻗﻞﻴﺻﻮﺘﺑدﺪﻋﻞﻗأﻦﻣةﺰﻬﺟأUSBةﺪﺣﻮﺑﻢﻜﺤﺘﻟا.ﺔﻴﻨﻌﻤﻟا
ﻻﻦﻜﻤﻳﻞﻴﺻﻮﺗيأةﺰﻬﺟأىﺮﺧأ
ﻲﻓﺾﻌﺑنﺎﻴﺣﻷاﺪﻗﻞﺼﺗﻰﻟإﺪﺣﺔﻄﻘﻧﺔﻳﺎﻬﻨﻟاةﺪﺣﻮﻟﻢﻜﺤﺗUSBﺔﺻﺎﺨﻟاﻚﺑﺪﻗوﻚﻌﻨﻤﻳاﺬﻫﻦﻣةرﺪﻘﻟاﻰﻠﻋﻞﻴﺻﻮﺗ
يأةﺰﻬﺟأىﺮﺧأﻚﻣﺎﻈﻨﺑ.ﻒﻴﻀﻤﻟا

MC14-2.4Aﺔﺤﻔﺻ16ﻦﻣ21
ىﺪﺣإقﺮﻄﻟاﻲﺘﻟاﻚﻨﻜﻤﻳﻦﻣﺎﻬﻟﻼﺧﺮﻴﻓﻮﺗﺔﺣﺎﺴﻣﺮﺒﻛأﻲﻫﺮﻴﻴﻐﺗتﻼﻴﺻﻮﺘﻟاﻦﻣUSB3ﻰﻟإUSB2.ﻚﻨﻜﻤﻳﺮﻴﻴﻐﺗ
لﺎﺼﺗﻻاﻦﻋﻖﻳﺮﻃﻞﻴﻄﻌﺗUSB3ﻲﻓBIOSﺪﻨﻋءﺪﺑ.ﻞﻴﻐﺸﺘﻟا
كﺎﻨﻫﺔﻘﻳﺮﻃﻂﺴﺑأﺮﻴﺜﻜﺑﻲﻫوماﺪﺨﺘﺳاتﻼﺒﻛUSB2ًﻻﺪﺑﻦﻣتﻼﺒﻛUSB3اﺬﻫوﺪﺤﻴﺳﻦﻣلﺎﺼﺗﻻاـﺑUSB2
6.5.Hub connection issues
If you are having issues with the hub and connecting to your host system please see below
toubleshooting solutions.
رﻮﺤﻤﻟاﺮﻴﻏﻞﺼﺘﻣﻒﻴﻀﻤﻟﺎﺑ
اذإﺖﻨﻛىﺮﺗنأﻒﻠﻣMC14-2.4Aﻻﻞﺼﺘﻳمﺎﻈﻨﻟﺎﺑﻒﻴﻀﻤﻟا،ﺪﻘﻓنﻮﻜﺗىﺪﺣإتﻼﻜﺸﻤﻟاﺔﺠﺗﺎﻧﻦﻋمﺪﻋﺚﻳﺪﺤﺗ
ﺞﻣاﺮﺑﻞﻴﻐﺸﺗUSBﻰﻠﻋﻚﻣﺎﻈﻧ.ﻒﻴﻀﻤﻟاﻦﻣتﺎﺳرﺎﻤﻤﻟاةﺪﻴﺠﻟاﺪﻛﺄﺘﻟاﻦﻣنأﻚﻳﺪﻟثﺪﺣأﺞﻣاﺮﺑﻞﻴﻐﺸﺘﻟاتﺎﺜﻳﺪﺤﺘﻟاو
ﺔﺘﺒﺜﻤﻟاﻰﻠﻋﻚﻣﺎﻈﻧﻒﻴﻀﻤﻟا،ﻲﺘﻟاوﻢﺘﻳﻞﻣﺎﻌﺘﻟاﺎﻬﻌﻣًةدﺎﻋﺔﻄﺳاﻮﺑمﺎﻈﻧﻞﻴﻐﺸﺘﻟا،ﻦﻜﻟوﻲﻓﺾﻌﺑنﺎﻴﺣﻷاﺪﻗﺐﻠﻄﺘﺗ
ﺎًﺜﻳﺪﺤﺗًةﺮﺷﺎﺒﻣﻦﻣﺔﻛﺮﺸﻟاﺔﻌﻨﺼﻤﻟاتاﺪﺣﻮﻟﻢﻜﺤﺗﻒﻴﻀﻣUSB،ﻲﺘﻟاوﻦﻜﻤﻳرﻮﺜﻌﻟاﺎﻬﻴﻠﻋﻰﻠﻋﻊﻗﻮﻣﺐﻳﻮﻟاصﺎﺨﻟا
.ﻢﻬﺑ
ﺞﻣاﺮﺑﻞﻴﻐﺸﺗUSBﺔﺑﻮﻠﻄﻤﻟاﻲﻫﺞﻣاﺮﺑﻞﻴﻐﺸﺗFTDIﻲﺘﻟاوﻦﻜﻤﻳرﻮﺜﻌﻟاﺎﻬﻴﻠﻋﻦﻣﻊﻗﻮﻤﻟا
https://ftdichip.com/drivers/
ﻻﻦﻜﻤﻳلﻮﺻﻮﻟاﻰﻟإﺬﻔﻨﻣCOM
ﺪﻗﻞﺼﺤﺗﻰﻠﻋﺔﻟﺎﺳرﺄﻄﺧﺪﻴﻔﺗﻪﻧﺄﺑرﺬﻌﺗ"ﺢﺘﻓCOMﻢﺛ)(ﻢﻗرﻢﺗ)ﺾﻓر.(لﻮﺻﻮﻟا
ﻚﻟذونﻷﻖﻴﺒﻄﺘﻟاﻢﻜﺤﺘﻳﻲﻓﺬﻔﻨﻣCOMيﺬﻟاﻞﺼﺘﻳﻪﺑعزﻮﻤﻟاﻻوﻦﻜﻤﻳيﻷﻖﻴﺒﻄﺗﻖﺣﻻلﻮﺻﻮﻟاﻰﻟإﺔﺣﻮﻟ
.ﻞﺻﻮﻟاﻞﺤﻟهﺬﻫﺔﻠﻜﺸﻤﻟا،جﺎﺘﺤﺘﺳﻰﻟإقﻼﻏإيأتﺎﻘﻴﺒﻄﺗﻢﻜﺤﺘﺗﻲﻓﺬﻔﻨﻣCOMﻞﺒﻗﺢﺘﻓﺬﻔﻨﻣ.ﺮﺧآ
6.6.No GUI
If you are using a headless system with no GUIthen and you require to enable logging for
support issues you can use the following command to create the logging cfg file manually:
echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg
Then after re-producing the problem, you can zip the logs from the folder
/var/log/cambrionix

MC14-2.4Aﺔﺤﻔﺻ17ﻦﻣ21
You may delete the file below when you are finished with it.
/etc/opt/cambrionix/cambrionix.log.cfg

MC14-2.4Aﺔﺤﻔﺻ18ﻦﻣ21
7.Disposal
Disposal of Old Electrical & Electrical Equipment (Applicable in the European Union and other
European countries with separate collection systems(
This product is subject to Directive 2012/19/EU of the European
Parliament and the Council of the European Union on the waste
electrical and electronic equipment (WEEE), and in jurisdictions
adopting that Directive, is marked as being put on the market
after August 12, 2005, and should not be disposed of as unsorted
municipal waste. Please utilize your local WEEEcollection
facilities in the disposition of this product and otherwise observe
all applicable requirements.
Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT."

MC14-2.4Aﺔﺤﻔﺻ19ﻦﻣ21
8.Returns and Damaged Products
If you wish to return or fix a damaged product first look at the terms on our website
www.cambrionix.com/terms-conditions
Before a product is returned please contact support using the methods detailed in the "Help
and Support" section.
8.1.What do I do if my order arrives and something the
product is faulty or is physically damaged?
l
If you have received your order in a damaged box and/or the product has physical
damage please contact Cambrionix Customer Support. Please provide photos of the
damaged box and/or product when contacting Customer support.
l
If an item in your order does not have physical damage but is not functioning properly or
will not power on, please contact Customer Support and provide as much information as
possible and including any steps followed to troubleshoot internally.
l
Please include photos of the damaged box and/or product when contacting Customer
Support.
Note: If you have received your order in a damaged box and the damage was indicated to the
courier please provide us with a copy of the delivery note detailing this.
8.2.What happens after I have requested a Return?
l
If you have not purchased the Product(s)direct from Cambrionix please contact the
vendor the item was originally purchased from for their returns process.
l
Once you have notified Cambrionix of your return, Cambrionix will arrange for collection
of the Product(s) or provide instructions and details for you to return the Product direct.
l
When returning your Product(s)please only send back the items that were advised
through the support process.
l
Return your Product(s) in original packaging where you can. Where the original packaging
is not available then use suitable packing methods, which will ensure that the product
cannot be subject to impact damage. i.e. double walled cardboard box with 50mm of soft
material.
l
Product(s) not returned in their original condition may result in additional costs, please
refer to the warranty and terms section on our website.