Campbell Airlink Raven User manual

INSTRUCTION MANUAL
Copyright © 2008
Campbell Scientific (Canada)Corp.
Raven EDGE/GPRS EDGE
Airlink Cellular Modem
March 2008

WARRANTY AND ASSISTANCE
This equipment is warranted by CAMPBELL SCIENTIFIC (CANADA) CORP. (“CSC”) to
be free from defects in materials and workmanship under normal use and service for
twelve (12) months from date of shipment unless specified otherwise. ***** Batteries
are not warranted. ***** CSC's obligation under this warranty is limited to repairing or
replacing (at CSC's option) defective products. The customer shall assume all costs of
removing, reinstalling, and shipping defective products to CSC. CSC will return such
products by surface carrier prepaid. This warranty shall not apply to any CSC products
which have been subjected to modification, misuse, neglect, accidents of nature, or
shipping damage. This warranty is in lieu of all other warranties, expressed or implied,
including warranties of merchantability or fitness for a particular purpose. CSC is not
liable for special, indirect, incidental, or consequential damages.
Products may not be returned without prior authorization. To obtain a Return
Merchandise Authorization (RMA), contact CAMPBELL SCIENTIFIC (CANADA) CORP.,
at [phone]. An RMA number will be issued in order to facilitate Repair Personnel
in identifying an instrument upon arrival. Please write this number clearly on the outside
of the shipping container. Include description of symptoms and all pertinent details.
CAMPBELL SCIENTIFIC (CANADA) CORP. does not accept collect calls.
Non-warranty products returned for repair should be accompanied by a purchase order to
cover repair costs.

Raven EDGE Table of Contents
PDF viewers note: These page numbers refer to the printed version of this document. Use
the Adobe Acrobat® bookmarks tab for links to specific sections.
1. General Description..................................................... 1
2. Establish Cellular Service........................................... 1
2.1 Raven EDGE Cellular Coverage/Service Requirements ..........................1
3. Specifications ..............................................................2
3.1 Raven EDGE Specifications.....................................................................2
4. Configuration ...............................................................2
4.1 Base Station Requirements for Raven EDGE...........................................2
4.2 Datalogger Site Equipment.......................................................................2
4.3 Power Considerations ...............................................................................6
5. Program the Raven EDGE Modem .............................6
5.1 Using ACE Manager to Configure the Modem........................................7
5.2 Dynamic IP Address ...............................................................................10
6. LoggerNet/PC400W Software Setup ........................11
7. Troubleshooting ........................................................13
7.1 Check the Modem Configuration ...........................................................13
7.2 Verify Connections at the Datalogger ....................................................16
7.3 LoggerNet/PC400W Device Map...........................................................16
7.4 Using ACE Manager to Check Modem Communications with Datalogger
...................................................................................................................16
Appendices
A. ACE Manager Setup without Template File .......... A-1
B. Installation of SIM Card in the Raven EDGE......... B-1
C. Configuring the Raven for PPP.............................. C-1
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Raven EDGE Table of Contents
ii
Figures
4.2-1. Modem Interface Options.................................................................... 4
4.2-2. Antennas for Use with the Raven Modems ......................................... 6
7-1. Wireless Ace status page showing communications with modem ....... 17
B-1. Modem Back ...................................................................................... B-1
B-2. Modem Partially Slid from Case........................................................ B-1
B-3. Tray Button ........................................................................................ B-2
B-4. Empty SIM Tray ................................................................................ B-2
B-5. SIM Tray with a SIM......................................................................... B-2
B-6. Inserting the SIM ............................................................................... B-2

Raven EDGE GPRS/EDGE AirLink
Cellular Modem
1. General Description
This manual provides information for interfacing the AirLink Raven EDGE
cellular modem to Campbell Scientific dataloggers. An AirLink CD ships with
the modem that includes AirLink manuals and software utilities. AirLink
manuals referenced in this manual include:
ACE Manager_UserGuide2.00.pdf
Raven_EDGE_Userguide.pdf
Raven_EDGE_Quickstart.pdf
The Raven EDGE digital cellular modem is manufactured by AirLink for use
on the Rogers General Packet Radio Service (GPRS) and EDGE networks.
The modem is accessed through the Internet using TCP/IP communications
protocol using a Static or Dynamic IP address.
!A Static IP address is permanently assigned to a particular account and
will always be used whenever the Raven connects to the Internet.
!A Dynamic IP address is assigned on a “need to have” basis. A dynamic
IP address is used with a service such as IP Manager (Section 5) to
translate a dynamic IP address to a domain name, so that the Raven can be
contacted as if it had a static IP.
2. Establish Cellular Service
2.1 Raven EDGE Cellular Coverage/Service Requirements
What you need:
Rogers GPRS/EDGE coverage at the datalogger site (for a coverage map refer
to: http://www.your.rogers.com/store/wireless/coverage/info.asp ).
GPRS/EDGE account established with Rogers.
To setup an account with Rogers:
Call (1-866-931-3282) and ask for the “Data Plan”.
When setting up the account, ask to have “VPN.com” added to the account.
VPN.com configures the account for the “Internet” Access Point Name (APN),
and the device to “Mobile Terminated”, which makes the modem accessible by
LoggerNet over the internet. If VPN.com was not added when the account was
setup, it can be added later. The APN name must also be programmed into the
modem (Section 5.1).
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Raven EDGE GPRS/EDGE AirLink Cellular Modem
Rogers will provide a SIMM card for each modem. In msot cases the SIM can
be picked up at a local Rogers store. The SIMM card must be installed inside
of the modem as described in Appendix B.
3. Specifications
3.1 Raven EDGE Specifications
AirLink Raven Model E3214 GPRS-EDGE modem
Network: 1900/850 MHz
Transmit Frequency: 1850-1910 MHz and 824-849 MHz
Transmit Power: 1.0 W for 1900 MHz; 2.0 W for 850 MHz
Receiver Frequency: 1930-1990 MHz and 869-894 MHz
Modes Supported: GPRS and EDGE
Throughput: up to 40 kbps
RS-232 Data Rates: 1200 bps to 115.2 kbps
Input Voltage: 10 to 28 Vdc
Input Current: 20 to 250 mA
Typical Current Drain at 12 Vdc: 20 mA dormant connection (idle for 10 to 20
seconds), 130 mA transmit/receive
Operating Temperature Range: -30° to +70°C (10% duty cycle limit above
60°C)
Operating Humidity: 5% to 95% non-condensing
Serial Protocols: AT Commands, PPP, SLIP, UDP, TCP
Serial Interface: RS-232
RF Antenna Connector: 50 Ohm TNC
Status LEDs: Power, Channel Acquired, Link Status, Network Registration,
RSSI, Transmit/Receive, Service
Dimensions: 3"W x 1"D x 5.1"L (5.8"L w/connector), 7.6 W x 2.5 D x
13 L cm (14.7 L cm w/connector)
Weight: <1 lb (<0.5 kg)
4. Configuration
4.1 Base Station Requirements for Raven EDGE
PC running Campbell Scientifics’ LoggerNet or PC400 software, with access
to the internet.
4.2 Datalogger Site Equipment
!Raven modem with power cable (included with modem).
!Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,
CR3000, CR800.
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Raven EDGE GPRS/EDGE AirLink Cellular Modem
!SC105 or SC932A Interface—connects the modem to any dataloggers’ CS
I/O port.
If you have a black SC12 cable that is not Rev 1 or newer (as
indicated on cable), it is a CS I/O cable only and will not work
for RS-232. Connect the black SC12 cable between the
datalogger and the SC932A. Use a 9-pin serial cable or a blue
ribbon cable between the phone and the SC932A.
NOTE
!PN 18663 Null Modem Cable—connects the modem to the CR23X,
CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port.
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Raven EDGE GPRS/EDGE AirLink Cellular Modem
SC105 interface connects the modem to a datalogger’s CS I/O port;
recommended for dataloggers with the PakBus Operating System.
SC932A interface connects the modem to the CS I/O port;
recommended for dataloggers with the Mixed-Array Operating System.
PN 18663 null modem cable connects the modem to a datalogger's
RS-232 port (not compatible with the 21X, CR510, CR10X,
or CR7 dataloggers).
FIGURE 4.2-1. Modem Interface Options.
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Raven EDGE GPRS/EDGE AirLink Cellular Modem
!PN L14394 Raven Mounting Kit—includes mounting hardware for
securing the modem to below referenced environmental enclosure and a 9-
pin male to 9-pin female cable.
!Antenna—the following antennas are available from Campbell
Scientific. Contact a Campbell Scientific Applications Technician for
help in determining the best antenna for your application.
oThe C2100 3 dBd omnidirectional antenna. This antenna is dual
band, covering both the 800 MHz and 1.9 GHz bands, and is
strongly recommended where cellular coverage is strong. The
C2100 includes 10 feet of cable fitted with a TNC male connector
for attachment to the Raven, and a mount for attaching the
antenna to a mast, post, or crossarm up to 1.5" (3.8 cm) in
diameter.
oThe L14454 9dBd Yagi Antenna is a higher gain antenna that
should be "aimed" at the service provider's antenna. The L14454
includes 10 feet of cable fitted with a TNC male connector for
attachment to the Raven EDGE modem, and a bracket/u-bolt
assembly for attaching the antenna to a mast or post. This
antenna is recommended for fringe areas that require a higher
gain antenna.
oThe L14453 Half-Wave Dipole Whip Antenna is a lower gain
antenna used in transmitting short distances. It is an 800 MHz
cellular antenna that terminates in a TNC Female connector for
attachment to the Raven EDGE modem. This antenna is intended
for use inside the enclosure. Please note that the backplate of the
enclosure is a grounded plane. If it is interposed between the
antenna and the cell tower, it may attenuate the strength of the
transmission signal. Simply turning the enclosure 90 to 180
degrees on its mounting mast may solve weak transmission
issues.
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Raven EDGE GPRS/EDGE AirLink Cellular Modem
PN C2100 3 dBd Omni Directional Antenna
PN L14454 9dBd Directional Yaggi Antenna
PN L14453 Half-Wave Dipole Whip Antenna
FIGURE 4.2-2. Antennas for Use with the Raven Modems
!Power Supply (see power considerations).
!Environmental Enclosure— ENC 10/12, ENC 12/14, or ENC 16/18.
4.3 Power Considerations
!A power cable included with the modem connects to the datalogger's 12 V
or switched 12 V terminal. Connection to the switched 12 V terminal
allows the datalogger to switch power to the modem during scheduled
transmission intervals if desired.
!When using the switched 12 V terminal, the modem can typically be
powered with a BP12 battery, CH100 charger/regulator, and MSX10 solar
panel.
5. Program the Raven EDGE Modem
The following software is used to program the modem:
6