Canon imageCLASS MF6500 Series User guide

ENG
ENG
Basic Guide
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.
6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.
Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands
CANON FRANCE S.A.S.
17, quai du Président Paul Doumer 92414 Courbevoie Cedex, France
CANON COMMUNICATION & IMAGE FRANCE S.A.S.
12, rue de l’Industrie 92414 Courbevoie Cedex, France
CANON (U.K.) LTD.
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON DEUTSCHLAND GmbH
Europark Fichtenhain A10, 47807 Krefeld, Germany
CANON ITALIA S.p.A.
Via Milano, 8 20097 San Donato Milanese (MI) Italy
CANON ESPAÑA, S.A.
c/ Joaquín Costa 41, 28002 Madrid, Spain
CANON LATIN AMERICA, INC.
703 Waterford Way Suite 400, Miami, Florida 33126 U.S.A.
CANON AUSTRALIA PTY. LTD
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
CANON CHINA CO.,LTD
15F, North Tower, Beijing Kerry Centre, 1 Guang Hua Road, Chao Yang District, 100020, Beijing, China
CANON SINGAPORE PTE. LTD.
1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632
FA7-8174 (010) © CANON INC. 2006 PRINTED IN JAPAN OR CHINA
Basic Guide
Appendix
Series
Before Using the Machine
Document Handling
Print Media
Sending Faxes (MF6550/MF6560/
MF6580 Only)
Receiving Faxes (MF6550/MF6560/
MF6580 Only)
Copying
Printing
Scanning
PC Faxing (MF6550/MF6560/
MF6580 Only)
Maintenance
Troubleshooting
Machine Settings
Remote UI (MF6580 Only)
Series
What Can I Do with This Machine?

i
Manuals for the Machine
●Machine Set-Up
●Software Installation Starter Guide
●Basic Features
●Maintenance
●Machine Settings
●Specifications
Basic Guide
(This Document)
●Advanced Features
●Network and Remote User Interface
●System Monitor
●Reports and Lists
Advanced Guide
●Scanning Features
Scanner Driver Guide
Indicates the manual is supplied in PDF format in the accompanying CD-ROM.
●To view the manuals in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe
Reader/Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe
Systems Incorporated website (http://www.adobe.com).
●Considerable effort has been made to make sure that the manuals for the machine are free of
inaccuracies and omissions. However, as we are constantly improving our products if you need an
exact specification, please contact Canon.
●The machine illustration on the cover may differ slightly from your machine.
CD-ROM
CD-ROM
CD-ROM

ii
What Can I Do with This Machine?
What Can I Do with This
Machine?
Fax Features (MF6550/MF6560/MF6580 Only)
Specify a recipient with a single key
One-Touch Speed Dialing
→p. 4-7
Specify a recipient with a two-digit
code
Coded Speed Dialing
→p. 4-15
Specify multiple recipients with a
single key
Group Dialing
→p. 4-23
Look up a particular recipient
Address Book Dialing
→Advanced Guide
Redial when the line is busy
Automatic Redialing
→Advanced Guide
AAAAA
BBBBB
CCCCC

iii
What Can I Do with This Machine?
Send a fax to multiple recipients
Broadcasting
→Advanced Guide
Send a fax at a specified time
Delayed Sending
→Advanced Guide
Receive faxes in memory without
printing out
Memory Reception
→Advanced Guide

iv
What Can I Do with This Machine?
Copy Features
Select a scan mode depending on
the type of image
Image Quality
→p. 6-3
Adjust the density level of scanned
images
Density
→p. 6-4
Enlarge or reduce copied images
Zoom Ratio
→p. 6-6
Sort copies by page order
Collate Copying
→Advanced Guide
Make two-sided copies
Two-Sided Copy
→Advanced Guide
ABC
ABC
ABC
ABC
AA
DDDD
DDDD
DDDD
DDDD
4
CCCC
CCCC
CCCC
CCCC
3
BBBB
BBBB
BBBB
BBBB
2
AAAA
AAAA
AAAA
AAAA
1
AAAA
AAAA
AAAA
AAAA
1
AAAA
AAAA
AAAA
AAAA
1
AAAA
AAAA
AAAA
AAAA
1
AAAA
AAAA
AAAA
AAAA
1
DEF
DEF
DEF
DEF
2
ABC
ABC
ABC
ABC
1
ABC
ABC
ABC
ABC
1
DEF
DEF
DEF

v
What Can I Do with This Machine?
Copy two documents on one sheet
2 on 1 Combination
→Advanced Guide
DEF
DEF
DEF
DEF
2
ABC
ABC
ABC
ABC
1
ABC
ABC
ABC
ABC
1
DEF
DEF
DEF
ABC
ABC
ABC
ABC
1
DEF
DEF
DEF
DEF
2

vi
What Can I Do with This Machine?
Printer Feature
Scanner Feature
Print a document from a PC
Printing
→Online help
Specify detailed scanning options
to suit various images
Scanning
→Scanner Driver Guide
ABC
ABC
ABC
ABC
1
DE
F
DE
F
DE
F
ABC
ABC
ABC
ABC
1
DEF
DEF
DEF

vii
What Can I Do with This Machine?
PC Fax Feature (MF6550/MF6560/MF6580 Only)
Remote UI Feature (MF6580 Only)
Send a fax from a PC
PC Faxing
→Online help
Access and manage the machine
from a PC
Remote UI
→Advanced Guide

viii
What Can I Do with This Machine?
Contents
Manuals for the Machine.................................................................i
What Can I Do with This Machine? ...............................................ii
Fax Features (MF6550/MF6560/MF6580 Only) .............. ii
Copy Features ................................................................ iv
Printer Feature................................................................ vi
Scanner Feature............................................................. vi
PC Fax Feature (MF6550/MF6560/MF6580 Only) .........vii
Remote UI Feature (MF6580 Only) ................................vii
Contents ....................................................................................... viii
Preface..........................................................................................xiii
Important Safety Instructions .........................................xiii
Handling and Maintenance............................................xiii
Location .........................................................................xiv
Power Supply................................................................. xv
Customer Support (U.S.A).............................................xvi
Customer Support (Canada)..........................................xvi
How to Use This Guide...............................................................xvii
Symbols Used in This Manual ......................................xvii
Illustrations Used in This Manual.................................xviii
Legal Notices ............................................................................... xix
Copyright .......................................................................xix
Disclaimer ......................................................................xix
Legal Limitations on the Usage of Your Product and
the Use of Images.......................................................... xx
Trademarks....................................................................xxi
Users in the U.S.A.......................................................................xxii
Pre-Installation Requirements for Canon Facsimile
Equipment.....................................................................xxii
Connection of the Equipment ......................................xxiii
In Case of Equipment Malfunction...............................xxiii
Rights of the Telephone Company ..............................xxiii
FCC Notice ..................................................................xxiv

ix
What Can I Do with This Machine?
Users in Canada.........................................................................xxvi
Pre-Installation Requirements for Canon Facsimile
Equipment....................................................................xxvi
Notice..........................................................................xxvii
Laser Safety ...............................................................................xxix
CDRH Regulations ......................................................xxix
1 Before Using the Machine ...................................................... 1-1
Machine Components .................................................................1-1
Operation Panel ...........................................................................1-3
Main Operation Panel...................................................1-3
Facsimile Operation Panel
(MF6550/MF6560/MF6580 Only) .................................1-5
LCD (Standby Mode) ...................................................................1-6
Copy Mode ...................................................................1-6
Fax Mode......................................................................1-6
Scan Mode....................................................................1-6
Toner Cartridge............................................................................1-7
Maintaining the Toner Cartridge ...................................1-7
Timer Settings..............................................................................1-9
Setting Sleep Mode ......................................................1-9
Setting Auto Clear Time..............................................1-12
Setting Daylight Saving Time......................................1-14
2 Document Handling................................................................. 2-1
Document Requirements ............................................................2-1
Scanning Area..............................................................................2-3
Loading Documents ....................................................................2-4
On the Platen Glass......................................................2-4
In the ADF.....................................................................2-6

x
What Can I Do with This Machine?
3 Print Media ............................................................................... 3-1
Paper Requirements....................................................................3-1
Printable Area ..............................................................................3-3
Paper Guidelines .........................................................................3-4
Loading Paper..............................................................................3-5
In the Multi-Purpose Tray (e.g., Envelopes) .................3-5
Setting Paper Type and Size.......................................................3-8
For the Paper Cassette.................................................3-8
For the Multi-Purpose Tray .........................................3-11
4 Sending Faxes (MF6550/MF6560/MF6580 Only) ................... 4-1
Scan Settings ...............................................................................4-3
Image Quality................................................................4-3
Density..........................................................................4-5
Speed Dialing ...............................................................................4-6
Registering Recipients for Speed Dialing .....................4-6
Using Speed Dialing ...................................................4-32
Manual Sending .........................................................................4-34
Direct Sending ...........................................................................4-36
5 Receiving Faxes (MF6550/MF6560/MF6580 Only) ................ 5-1
6 Copying .................................................................................... 6-1
Scan Settings ...............................................................................6-3
Image Quality................................................................6-3
Density..........................................................................6-4
Zoom Ratio ...................................................................6-6
7 Printing ..................................................................................... 7-1
8 Scanning .................................................................................. 8-1
9 PC Faxing (MF6550/MF6560/MF6580 Only) ........................... 9-1

xi
What Can I Do with This Machine?
10 Remote UI (MF6580 Only) ................................................... 10-1
11 Maintenance......................................................................... 11-1
Cleaning the Machine................................................................11-1
Exterior .......................................................................11-1
Interior.........................................................................11-2
Fuser Roller ................................................................11-4
Scanning area.............................................................11-5
Cleaning the ADF Automatically .................................11-8
Transcription Roller.....................................................11-9
Replacing the Toner Cartridge ...............................................11-10
Redistributing Toner .................................................11-10
Replacing the Toner Cartridge..................................11-12
Recycling Used Cartridges .....................................................11-16
The Clean Earth Campaign ......................................11-16
U.S.A. PROGRAM....................................................11-17
CANADA PROGRAM-CANADA PROGRAMME ......11-20
Transporting the Machine.......................................................11-22
12 Troubleshooting .................................................................. 12-1
Clearing Jams ............................................................................12-1
Document Jams..........................................................12-1
Paper Jams.................................................................12-3
LCD Messages ...........................................................................12-6
Error Codes (MF6550/MF6560/MF6580 Only) ........................12-12
If a Power Failure Occurs........................................................12-14
If You Cannot Solve a Problem ..............................................12-15

xii
What Can I Do with This Machine?
13 Machine Settings ................................................................. 13-1
Machine Settings .......................................................................13-1
Printing USER’S DATA LIST ......................................13-1
Accessing the Setting Menu .......................................13-3
Setting Menu ..............................................................................13-5
COMMON SETTINGS ...............................................13-5
COPY SETTINGS ....................................................13-10
FAX SETTINGS
(MF6550/MF6560/MF6580 Only) ............................13-12
ADDRESS BOOK SET.
(MF6550/MF6560/MF6580 Only) ............................13-18
PRINTER SETTINGS ..............................................13-20
TIMER SETTINGS ...................................................13-24
ADJUST./CLEANING ..............................................13-26
REPORT SETTINGS ...............................................13-28
SYSTEM SETTINGS ...............................................13-30
14 Appendix .............................................................................. 14-1
Specifications ............................................................................14-1
General.......................................................................14-1
Copier .........................................................................14-2
Printer .........................................................................14-3
Facsimile (MF6550/MF6560/MF6580 Only) ...............14-3
Telephone (MF6550/MF6560/MF6580 Only) .............14-5
Index ...........................................................................................14-6

xiii
What Can I Do with This Machine?
Preface
Thank you for choosing a Canon product. Before using the machine, please read
the following instructions for your safety.
Important Safety Instructions
WARNING
Except as specifically described in this guide, do not attempt to service the machine yourself. Never
attempt to disassemble the machine: opening and removing its interior covers will expose you to
dangerous voltages and other risks. For all service, contact Canon Customer Care Center, or a Canon
Authorized Service Facility.
Handling and Maintenance
– Follow all warnings and instructions marked on the machine.
– Do not subject the machine to strong physical shocks or vibrations.
– Always unplug the machine before moving or cleaning it.
– To avoid paper jams, never unplug the power cord, open the left cover, or add or
remove paper in the machine while printing.
– When transporting the machine, be sure to remove the toner cartridge from the
machine.
– Place the toner cartridge in its original protective bag or wrap it in a thick cloth to
prevent exposure to light.
– Always grip the handle on the sides of the machine when you lift the machine. Never
lift the machine by any of its trays or attachments.
– Do not insert any objects into the slots or openings on the machine since they may
touch dangerous voltage points or short out parts. This could result in fire or electric
shock.
– Do not allow small objects (such as pins, paper clips, or staples) to fall into the
machine.
– To avoid spillage in or around the machine, do not eat or drink near it.
– Keep the machine clean. Dust accumulation can prevent the machine from operating
properly.

xiv
What Can I Do with This Machine?
– Unplug the machine from the wall outlet and contact Canon Customer Care Center
in any of the following cases:
– When the power cord or plug is damaged or frayed.
– If liquid or small object has fallen into the machine.
– If the machine has been exposed to rain or water.
– If the machine does not operate normally when you have followed the instructions
in this guide. Adjust only those controls that are covered by the instructions in this
guide. Improper adjustment of other controls may result in damage and may
require extensive work by a qualified technician to restore the product to normal
operation.
– If the machine has been dropped.
– If the machine exhibits a distinct change in performance, indicating a need for
servicing.
Location
– Place the machine on a flat, stable, vibration-free surface that is strong enough to
support its weight.
– Place the machine in a cool, dry, clean, well ventilated place.
– Make sure the area is free from dust.
– Make sure the location is not exposed to high temperature or humidity.
– Keep the machine away from direct sunlight as this can damage it. If you have to
place the machine near a window, install heavy curtains or blinds.
– Do not use the machine near water. Make sure that no wet or humid objects come
into contact with the machine.
– Do not use or store the machine outdoors.
– Do not place the machine near devices that contain magnets or generate magnetic
fields, such as speakers.
– If possible, place the machine near an existing telephone line outlet for easy
connection of the telephone line cord, and to avoid the expense of installing a new
outlet.
– Place the machine near a standard 120 V AC (60 Hz) power outlet.

xv
What Can I Do with This Machine?
– To ensure reliable operation of the machine and to protect it from overheating (which
can cause it to operate abnormally and create a fire risk), do not block the exhaust
vent. Never block or cover any openings on the machine by placing it on a bed, sofa,
rug, or other similar surface. Do not place the machine in a cupboard or built-in
installation, or near a radiator or other heat source unless proper ventilation is
provided. Leave enough space around all sides of the machine.
– Do not stack boxes or furniture around the power outlet. Keep the area free so you
can reach the outlet quickly. If you notice anything unusual (smoke, strange odors,
noises) around the machine, unplug the power cord immediately. Contact Canon
Customer Care Center.
– Do not allow anything to rest on the power cord, and do not place the machine where
the cord will be walked on. Make sure the cord is not knotted or kinked.
Power Supply
– During electrical storms, unplug the power cord from the power outlet.
(Please note that any documents stored in the machine’s memory will be deleted
when you unplug the power cord.)
– Whenever you unplug the power cord, wait at least five seconds before you plug it in
again.
– Do not plug the power cord into an uninterruptible power supply (UPS).
WARNING
This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please
move away from this product and consult your doctor.

xvi
What Can I Do with This Machine?
Customer Support (U.S.A)
Your machine is designed with the latest technology to provide trouble-free operation. If
you encounter a problem with the machine’s operation, try to solve it by using the
information in Chapter 12. If you cannot solve the problem or if you think your machine
needs servicing, contact Canon Customer Care Center at 1-800-828-4040 between
the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00
P.M. on Saturday. 24 hour online support is also available at the website
http://www.canontechsupport.com/
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options*:
– For step-by-step troubleshooting, e-mail technical support, the latest driver or
document downloads, and answers to frequently asked questions visit
http://www.canon.ca/
– Automated step-by-step telephone support on most current products 24 hours,
7 days a week 1-800-652-2666
– Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding
holidays) for products still under warranty 1-800-652-2666
– The location of the authorized service facility nearest you visit http://www.canon.ca/
or 1-800-652-2666
– If the problem cannot be corrected by using one of the above technical support
options, repair options are available at the time of your call to the live technical
support number above or via the website at http://www.canon.ca/
* Support program specifics are subject to change without notice.

xvii
What Can I Do with This Machine?
How to Use This Guide
Symbols Used in This Manual
The following symbols are used throughout the manuals for the machine and indicate
the warnings, cautions and notes you should keep in mind when using the machine.
WARNING Indicates a warning that may lead to death or serious injury if not
observed.
CAUTION Explains how to avoid actions that could injure you or damage your
machine.
NOTE Explains operating restrictions and how to avoid minor difficulties.
In addition, this guide uses distinctive notations to identify keys and information in the
LCD:
– The keys you press appear in square brackets: [Stop].
– Information in the LCD appears in angle brackets: <DOCUMENT READY>.
The numbers that point to the keys on the operation panel diagram correspond to the
order of steps to take in the procedure.

xviii
What Can I Do with This Machine?
Illustrations Used in This Manual
Unless otherwise mentioned, illustrations used in this manual are those taken when no
optional equipment is attached to the imageCLASS MF6550.
The model imageCLASS MF6550 is used for illustration purposes in this manual.
When there is any difference among MF6530, MF6531, MF6550, MF6560, MF6580, it
is clearly indicated in the text, e.g., “MF6580 Only.”