Canon imageRUNNER 3300 User manual

Read this guide first.
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference. ENG
Reference Guide
Reference Guide

About the Manuals for the Machine
The manuals for this machine are divided as follows.Please read them to suit your needs.
The manuals supplied with optional equipment are included in the list above.
Depending on the system configuration and product purchased, some manuals may be unavailable
(irrelevant).
For Basic Use ................................................
Troubleshooting .............................................
Reference Guide
(This Document)
For Basic Copying ...........................................
For Convenient Copying ....................................
Copying Guide
For Basic Mail Box Function Use .........................
For Convenient Mail Box Function Use ..................
Mail Box Function Guide
For Fax Use...................................................
For Convenient Fax Use ....................................
Facsimile Guide
For Remote UI Use ..........................................
Remote UI Guide
For Setting Up the Network Connection & Installing
the CD-ROM Software ......................................
Setup Guide
For Printer Use...............................................
PS/PCL Printer Guide
For Installing Printer Driver, etc. .........................
PS Driver Guide
PCL Driver Guide
For Connecting and Setting the Network.................
Network Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• The product illustration on the cover may differ slightly from your product.
• Guides with this symbol are PDF manuals included on the attached CD-ROM.
CD-ROM

1
2
3
4
5
6
7
8
How This Manual Is Organized
Before You Start Using This Machine
Checking Job and Device Status
Selecting and Storing Settings to Suit your Needs
System Manager Settings
Routine Maintenance
Troubleshooting
Handling Options
Appendix
Contains the Appendices and Index.
Chap 1 Please read this chapter
Chap 2
Chap 3
Chap 4
Chap 5
Chap 6
Chap 7
Chap 8
• Considerable effort has been made to make sure that this manual is free of inaccuracies and omissions.
• However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

PREFACE
ii
PREFACE
Thank you for purchasing the Canon imageRUNNER 3300/2800/2200 Machine.This Manual
describes the use of the imageRUNNER 3300/2800/2200 Machine and the parts that are
common to each function.
Please read this manual thoroughly before operating the imageRUNNER 3300/2800/2200
Machine, in order to familiarize yourself with its capabilities, and to make the most of its many
functions.After reading this manual, store it in a safe place for future reference.
CAUTION:
In this manual, CAUTION MESSAGES with this symbol indicate that neglecting the
suggested procedure or practice could result in personal injury.
Copyright 2003 by Canon, Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying and recording, or by any information storage or
retrieval system without the prior written permission of Canon, Inc.
International Energy Star-Program
As an ENERGY STAR®Partner, Canon USA, Inc. has determined that this
copier model meets the ENERGY STAR®Program for energy efficiency.
The International ENERGY STAR®Office Equipment Program is an international program that
promotes energy saving through the use of computers and other office equipment.The program
backs the development and dissemination of products with functions that effectively reduce
energy consumption. It is an open system in which business proprietors can participate
voluntarily.The targeted products are office equipment such as computers, displays, printers,
facsimiles, and copiers.Their standards and logos are uniform among participating nations.
FCC (Federal Communications Commission)
NOTE:This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment.This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the Operator’s Manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at his own expense.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual.If such changes or modifications should be made, you could be required to stop
operation of the equipment.

Safety Information iii
Safety Information
■ A. Laser Safety
This Product complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product
under the U.S.Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health and Safety Act of
1968.This means that the Product does not produce hazardous laser radiation.
Since radiation emitted inside the Product is completely confined within protective
housings and external covers, the laser beam can not escape from the machine during
any phase of user operation.
■ B. CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976.These
regulations apply to laser products manufactured from August 1, 1976. Compliance is
mandatory for products marketed in the United States.The label shown below indicates
compliance with the CDRH regulations and must be attached to laser products marketed
in the United States.
■ C. Additional Information
When servicing the optical system of the printer, be careful not to place screwdrivers or
other shiny objects in the path of the laser beam.Also, accessories such as watches and
rings should be removed before working on the printer.The reflected beam, though
invisible, can permanently damage your eyes.The label bearing the following warning is
attached to the insides of covers where there is danger of exposure to laser radiation:

Safety Information
iv
CAUTION
•
Use of controls, adjustments or performance of procedures other than those specified in the
manual may result in hazardous radiation exposure.
CANON INC.
3-30-2 SHIMOMARUKO, OHTA-KU, TOKYO, JAPAN
MANUFACTURED:
THIS PRODUCT CONFORMS WITH DHHS RADIATION
PERFORMANCE STANDARD, 21 CFR CHAPTER 1 SUBCHAPTER J.

Table of Contents v
Table of Contents
HowThis Manual Is Organized. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
How to UseThis Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Keys Used inThis Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Illustrations Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Warning Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Legal Limitation on Usage ofYour Product and the Use of
Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii
Operation of the Machine andTerms Used inThis Manual. . . . . . . . . . xxix
Chapter 1 BeforeYou Start UsingThis Machine
About the Installation Location and Handling . . . . . . . . . . . . . . . . . . . . .1-3
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
What the imageRUNNER 3300/2800/2200 Can Do . . . . . . . . . . . . . . . . . . 1-9
Switching the Functions Indicated on the Touch Panel Display. . . . . . . .1-9
Setting Specifications to SuitYour Needs . . . . . . . . . . . . . . . . . . . . . . . .1-9
Functions That Conserve Power Consumption . . . . . . . . . . . . . . . . . . .1-10
Checking, Changing, and Canceling Print Jobs . . . . . . . . . . . . . . . . . .1-11
Displaying a Guide Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Reading the Messages from the System Manager . . . . . . . . . . . . . . . .1-13
Using Other Useful Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Parts andTheir Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
External View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19

Table of Contents
vi
Control Panel Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Checking the Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
How to Turn On the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Control Panel Power Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
The System Settings ofThis Machine . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Using theTouch Panel Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Frequently-used Keys on the Touch Panel Display . . . . . . . . . . . . . . . .1-29
Touch Panel Key Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Adjusting the Brightness of the Touch Panel Display. . . . . . . . . . . . . . .1-31
Entering Characters from theTouch Panel Display . . . . . . . . . . . . . . . .1-32
Entering Alphabet Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Entering Special Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Entering in Inches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Entering the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . .1-37
Operations After Turning the Power On . . . . . . . . . . . . . . . . . . . . . . . . .1-37
Operations After Using Copy Functions. . . . . . . . . . . . . . . . . . . . . . . . .1-39
Placing Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-40
Orientation of Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
Placing an Original on the Platen Glass . . . . . . . . . . . . . . . . . . . . . . . .1-42
Placing Originals in the Feeder (DADF-H1). . . . . . . . . . . . . . . . . . . . . .1-44
Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Using the Stack Bypass While Reserving Print Jobs. . . . . . . . . . . . . . .1-55
Multi-function Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-59
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Chapter 2 Checking Job and Device Status
Flow of Checking/Changing Operations . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Checking/Canceling a Job in the Spooler . . . . . . . . . . . . . . . . . . . . . . . .2-4
Checking Print Job Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Canceling a Reserved Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Canceling from the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Canceling with (Stop). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Canceling from the System Monitor Screen . . . . . . . . . . . . . . . . . . . . .2-10
Priority Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Handling Print Jobs Sent from a Computer . . . . . . . . . . . . . . . . . . . . . .2-13
Printing Secured Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Table of Contents vii
Chapter 3 Selecting and Storing Settings to Suit your Needs
Additional Functions SettingsTable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Setting SpecificationsThat Are Common to Each Function
(Common Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Selecting the Initial Function at Power ON . . . . . . . . . . . . . . . . . . . . . . .3-8
Selecting the Default Display After Auto Clear . . . . . . . . . . . . . . . . . . .3-10
Setting Entry Tone, Error Tone, and Job Done Tone . . . . . . . . . . . . . . .3-11
Setting Inch Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Setting a Paper Drawer for Auto Paper Selection/Auto Drawer
Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Identifying the Type of Paper in a Paper Drawer . . . . . . . . . . . . . . . . . .3-15
Setting the Functions Keys as Keys to Reactivate the Machine . . . . . .3-17
Setting the Energy Consumption in the Sleep Mode. . . . . . . . . . . . . . .3-18
Distinguishing LTRR-size and STMT-size Originals. . . . . . . . . . . . . . . .3-19
Setting a Dedicated Tray for Each Function. . . . . . . . . . . . . . . . . . . . . .3-20
Setting the Printing Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Registering the Envelope Feeder Attachment. . . . . . . . . . . . . . . . . . . .3-23
Setting the Standard Paper for the Stack Bypass . . . . . . . . . . . . . . . . .3-24
Setting a Standard Mode for Local Printing. . . . . . . . . . . . . . . . . . . . . .3-26
Changing the Language Displayed on the Touch Panel Display . . . . . .3-28
Reversing the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Returning the Common Settings to Their Defaults . . . . . . . . . . . . . . . .3-30
Setting theTimer (Timer Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Setting the Time Taken to Initiate Auto Sleep After Finishing
Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Setting the Time Taken for the Display to Return to the Basic
Features Screen After Finishing Operations . . . . . . . . . . . . . . . . . . . . .3-35
Setting the Time Taken for the Unit to Quiet Down After the Last
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Setting the Time that the Unit’s Power Turns Off on Different Days of
the Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Adjusting the Machine (Adjustment/Cleaning). . . . . . . . . . . . . . . . . . . . 3-39
Fine-adjusting the Zoom When Differences in Original Image and
Print Image Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
Changing the Saddle Stitch Position . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Adjusting the Standard Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
Setting Staple/Offset to ON/OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42
Printing Reports (Report Settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Printing the Contents of the Fax Settings . . . . . . . . . . . . . . . . . . . . . . .3-44
Printing the User’s Data List in the Network Settings . . . . . . . . . . . . . .3-46
Printing the Contents of the Printer Settings . . . . . . . . . . . . . . . . . . . . .3-48

Table of Contents
viii
Chapter 4 System Manager Settings
Setting Specifications of System Manager Settings
(System Manager Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Setting the Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Storing the Department ID and Password, and Impression Limit . . . . . .4-6
Changing the Password and Impression Limit. . . . . . . . . . . . . . . . . . . .4-11
Erasing the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . .4-14
Checking and Printing Counter Information. . . . . . . . . . . . . . . . . . . . . .4-16
Erasing Print Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Specifying Whether or Not to Accept Print Jobs of Unknown ID . . . . . .4-21
Setting Device Information (Device Information Settings) . . . . . . . . . .4-24
Erasing the Message Board (Clear Message Board) . . . . . . . . . . . . . . .4-25
Setting the Auto Offline On/Off (Auto Offline). . . . . . . . . . . . . . . . . . . . .4-26
Chapter 5 Routine Maintenance
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Loading Paper in the Paper Drawers. . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . .5-6
AddingToner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Routine Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Cleaning the Platen Glass/Rear Side of Platen Glass Cover. . . . . . . . .5-16
Cleaning the Feeder 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-17
Cleaning the Feeder 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20
Roller Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Consumables and Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-25
Chapter 6 Troubleshooting
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Screen Shown When There Is a Paper Jam . . . . . . . . . . . . . . . . . . . . . .6-2
Clearing Paper Jams in the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Clearing Paper Jams in the Duplexing Unit . . . . . . . . . . . . . . . . . . . . . . .6-9
Clearing Paper Jams in the Exit Slot . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Clearing Paper Jams in the Upper Right Cover. . . . . . . . . . . . . . . . . . .6-15
Clearing Paper Jams in the Stack Bypass. . . . . . . . . . . . . . . . . . . . . . .6-17
Clearing Paper Jams in a Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . .6-19
Frequently Occurring Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-23
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-26
Self-diagnostic Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-26
List of Error Codes Without Messages. . . . . . . . . . . . . . . . . . . . . . . . . .6-28