Canon imageRUNNER ADVANCE 8595i Installation guide

FAQ Guide
FT6-1705 (030) XXXXXXXXXX Copyright CANON INC. 2017 PRINTED IN CHINA
/ /
Please read "Important Safety Instructions"
before operating this product. P.36
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to
change without notice.
What is
Your Question?
You can access canon.com/oip-manual
to read the User's Guide that describes all
functions of this machine.

2
Paper Jams Occur .............................14
Paper Jams Occur Frequently . . . . . . . . . . . . . . . . . . 15
If Paper Jams Occur P.
14
Check the following rst . . . . . . . . . . . . . . . . . . .4
The Machine Does Not Respond to the
Computer .....................................5
If You Cannot Send Documents to
a Server Using [Scan and Send] . . . . . . . . . . . . . . . 20
Stopping Scanning/Faxing. . . . . . . . . . . . . . . . . . . . . 20
Scanned Documents Cannot Be E-Mailed . . . . . . 21
If You Cannot Send/Forward Faxes . . . . . . . . . . . . . 22
If You Cannot Receive Faxes . . . . . . . . . . . . . . . . . . . 23
The Machine Does Not
Operate P.
4
Scan/Fax Cannot Be
Performed Successfully
Loading Paper in the Paper Deck . . . . . . . . . . . . . . . 6
Loading Paper in the Paper Drawer . . . . . . . . . . . . . 6
Loading Paper in the Multi-Purpose Tray . . . . . . . . 8
When loading paper in the optional
Document insertion ...........................9
Loading Paper with Printed Logos . . . . . . . . . . . . . 10
Loading Tab Paper .............................11
Printing on the back side of printed paper . . . . . . 9
How to Load Paper P.
6
P. 20
What's Your Problem?
Contents

3
Canceling Copy/
Print Jobs P.24
Installing the
Printer Driver P.25
Replacement Parts P.26
An Error Screen is
Displayed P.28
Images Are Shifted/Slanted/Skewed .............12
Irregularities Appear in Images/Images
Are Faint .....................................12
Black Streaks Appear in Images . . . . . . . . . . . . . . . . 13
Bleed-through Occurs . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing Results Are
Not Satisfactory P.
12
Loading Paper or Paper
Settings Cannot Be Done
Successfully
Illustrated Index P.30
Appendix P.34
Installation Precautions ................... 34
Installation Space Requirements ............35
Handling Precautions ..................... 36
Important Safety Instructions ............. 36
Legal Notices ............................. 38
About This Manual ........................42
You Can Consult the User's Guide! . . . . . . . .47
If You Notice a Search Number . . . . . . . . . . . .47
Do You Want to
Know More? P.47
P. 16
Paper Is Not Fed. ..............................16
If the "Load paper." Message Is Displayed . . . . . . 17
Printing Cannot Be Performed on the Expected
Side of Paper. ................................18
Printing Cannot Be Performed with the
Expected Size. ...............................18
In Two-Sided Printing, the Print Direction Diers
between the Front and Back Sides of the Paper. . . . 19

4
Check the following rst
Is a message displayed on the touch
panel display?
Message
Simple Message
N O T E
If an error message is displayed P.28
Check 1
Is the main power indicator O?
If the main power indicator does not light
when you turn the main power ON, check
the power plug and the breaker.
Main power
indicator
Search
0WR6-01H
Location of the breaker
User's Guide
How to use the search number P.47
Check 3
Is lit?
Press this to cancel the
Sleep mode.
Check 2
Is the machine correctly connected to
the computer?
Check the network connection.
Search
0WR6-006
Setting the network environment
User's Guide
How to use the search number P.47
Check 4
The Machine Does Not Operate
Check the following rst


5
The Machine Does Not Respond to the Computer
Download the printer driver again.
N O T E
For more information P.25
Set the IP address again.
Search
0WR6-003
Setup Guide
User's Guide
How to use the search number P.47
Solution 2
Solution 3
Restart the machine.
1. Press the main power switch to turn o the
machine.
CAUTION!
Note that turning OFF the machine deletes the
data that is waiting to be printed.
2. Check that the main power indicator has turned
o.
3. Wait 10 seconds or more and press the power
switch again.
Solution 1
The Machine Does Not Respond
to the Computer


6
Loading Paper in the Paper Deck / Loading Paper in the Paper Drawer
How to Load Paper
Loading Paper in the Paper Deck Loading Paper in the Paper
Drawer
CAUTION!
Of the LTR size, you can load the preset size of
paper in the paper deck.
N O T E
When loading paper in the optional paper deck.
User's Guide
1
2 First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
3
CAUTION!
When you have loaded a dierent type of paper
than the preset one, be sure to change the paper
type setting.
For more information
P.7, step 5 and following
If you have loaded paper in this paper deck
for the rst time, attach the appropriate paper
size label to the paper deck.
1
2 Adjust the position of the slide guides.
3 First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
Paper Orientation
Paper
Paper
Drawer
LTR LTRR


7
Loading Paper in the Paper Drawer
8
PO I NT
If the displayed paper size is dierent from the
loaded paper size, adjust the slide guides.
2. Press [OK].
When you have loaded a dierent type of
paper than the preset one
In the screen for this step 8, change the paper type
setting.
2. Select the
paper type.
1. Press [Set].
CAUTION!
Make sure to press [Detailed Settings] to check the
basis weight of the paper.
3. Press [OK].
When you have loaded custom size
paper
Set the paper size manually.
Search
0WR6-02A
When loading free size paper
(custom size paper)
User's Guide
How to use the search number P.47
1. Check the
paper size.
4
5
6 Press [Preferences] [Paper Settings] [Paper
Settings] on the touch panel display.
7
1
2
3
4
PO I NT
Any paper source other than 1 to 4 is optional.
For more information User's Guide
If you have loaded paper in this paper drawer
for the rst time, attach the appropriate paper
size label to the paper drawer.
Press
Select the
paper source.
How to use the search number P.47
Search
0WR6-0SH
Available paper types



8
Loading Paper in the Multi-Purpose Tray
How to Load Paper
1
2 Extend the slide guides.
Auxiliary Tray
3 Adjust the slide guides to match the size of the
paper.
4 First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face up
5
If the paper size/type setting does not
match the paper you have loaded
In the screen for this step 5, change the setting
manually.
1
2
3 Press [Change] in [Paper Type].
4
1. Check the
paper size/
type.
2. Press
Press
2. Press
1. Select the
paper size.
1. Select the
paper type.
2. Press
Loading Paper in the Multi-
Purpose Tray

9
Loading Paper in the Multi-Purpose Tray / When loading paper in the optional Document insertion
When loading paper in the
optional Document insertion
When you have loaded custom size
paper
Set the paper size manually.
Search
0WR6-02C
When loading free size paper
(custom size paper)
User's Guide
How to use the search number P.47
Printing on the back side of printed
paper
1. Load paper in the multi-purpose tray the
print side face up.
2. In the [Paper Type] selection screen,
press [2nd Side of 2-Sided Page].
CAUTION!
For this operation, paper can only be loaded
in the multi-purpose tray.
PO I NT
You can use only paper printed with this
machine.
How to use the search number P.47
Search
0WR6-0SH
Available paper types
For the loading procedures, see the User's Guide.
Search
0WR6-0UH
Document Insertion Unit-N1
User's Guide
How to use the search number P.47

10
Loading Paper with Printed Logos
How to Load Paper
Loading Paper with Printed Logos
Refer to the table below to load paper with printed logos.
Example: Paper size: LTR
Orientation
Printing result
Paper Deck*/Paper Drawer Multi-Purpose Tray
Paper Drawer
Co. Ltd.
Logo
Paper
Multi-
Purpose Tray
Co. Ltd.
ABC
Co. Ltd.
Co. Ltd.
Co. Ltd.
ABC
Co. Ltd.
Co. Ltd.
* Cannot be loaded in the Paper Deck.
Co. Ltd.
ABC
Co. Ltd.
Co. Ltd.
* Cannot be loaded in the Paper Deck.
Co. Ltd.
ABC
Co. Ltd.
N O T E
Basic Paper Loading Operations
• For paper deck/paper drawer P.6
• For multi-purpose tray P.8
• For optional paper sources User's Guide