Canon IMAGERUNNER ADVANCE C5051 Instruction Manual

ENG
Store this guide next to the machine for future reference.
Frequently Asked Questions

1
Screen shots used in this manual may dier from the ones you actually see.*
Contents
Copy Functions
Q1 I want to make a rush copy, but I cannot because of the long copy job. ...................................................................3
Q2 When copying, the Scan screen for the next document is displayed. Is there a way to not display this screen? .......4
Q3 How do I change the default settings for the Copy from the Color mode to the Black mode? .................................5
Send Functions
Q4 I want to send the scanned originals via an e-mail. Which screen do I operate from? ..............................................6
Q5 Can a mark be applied to the document that has been scanned? ............................................................................7
Q6 Do I need to enter the address of the recipient every time? .....................................................................................8
Q7 Can I send a fax to multiple destinations? ................................................................................................................9
Q8 Can I move the Address Book registered on another Canon machine onto this machine? ....................................10
Q9 Can you give me information on how to send to the SMB server and specify its settings? .....................................11
Q10 Can I forward the data received via fax/I-fax?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Q11 When sending a fax, can the machine be set so that the sender’s fax number and name be displayed?................14
Q12 How do I change the default settings (scan settings and le format) of the Scan and
Send Basic Features screen?....................................................................................................................................15
Q13 Is there a way to prevent a transmission error when sending a facsimile to a new destination? ............................16
Q14 The quality of the image sent by fax is not good. ...................................................................................................17
Q15 How do I register/edit destinations in a one-touch button? ...................................................................................18
Q16 How can I make use of multiple telephone lines? ..................................................................................................19
Q17 Can I add an arbitrary subject when sending e-mail? ............................................................................................21
File Storing and File Accessing Functions
Q18 How do I change the storage period for the scanned le stored in the Mail Box?...................................................22
Q19 How do I access the Advanced Box from a computer?............................................................................................23
Q20 How do I forward received data to the Advanced Box?...........................................................................................24
Q21 How do I set to create a booklet with a le in a mail box?.......................................................................................25
Q22 I cannot print PDF les. Are optional products required?........................................................................................26
Output Results
Q23 When printing from the computer, booklet was not made even though saddle stitch booklet mode was set. .....27
Q24 The content of the reverse side appears on the copies. ..........................................................................................28
Q25 The printed paper appears dirty. Also, the color appears to be dierent from the original. ..................................29
Q26 The printed paper is warped...................................................................................................................................30
Q27 I had printed from the computer, but I did not nd the output. I am afraid that someone may have taken it by
mistake. ..................................................................................................................................................................31
Q28 The edges are cut o when I perform copying with enlargement/reduction..........................................................32

2
Originals, Loading Paper, and Output Settings
Q29 Can I specify the scan settings from the computer and then store for the original loaded in the machine? ...........33
Q30 Can I make copies or send a facsimile of dierent size originals at the same time? ................................................34
Q31 Can I print on the reverse side of the preprinted paper? ........................................................................................35
Q32 Can I output paper to a dierent tray according to the function?...........................................................................36
Q33 Can I print on envelopes? .......................................................................................................................................37
Q34 What are the types of paper that I can use? ...........................................................................................................38
Q35 How do I print data received via Fax/I-Fax on paper specied in advance?.............................................................39
Q36 How can I manage documents that failed to be forwarded? ..................................................................................40
Q37 When a fax fails to be sent, both the TX Report and the Fax TX Report are output. Is there a way to not output the
Fax TX Report? ........................................................................................................................................................41
Q38 How do I print the data received from specic destinations only?..........................................................................42
Cleaning/Troubleshooting
Q39 What is the model number of the staple cartridge for the nisher or the stamp cartridge for the feeder? ............43
Q40 I cannot remove the toner cartridge after the toner replacement cover is opened. ...............................................44
Q41 A paper jam has occurred. How do I solve this problem?........................................................................................45
Q42 Numbers such as #751 and #801 are displayed on the touch panel display. What does this mean? .......................46
Q43 I cannot print from the computer. Did the machine malfunction? .........................................................................47
Other Questions
Q44 It seems as though turning OFF the machine is dierent from the previous imageRUNNER. I am afraid that this may
be a wrong operation. ............................................................................................................................................48
Q45 The touch panel display becomes completely black automatically. .......................................................................49
Q46 I have just sent an important document via facsimile. Can I check to make sure that it was sent correctly? ...........50
Q47 Can I restrict the number of color copies/prints? ...................................................................................................51
Q48 Can I change the language displayed on the touch panel display? ........................................................................52
Q49 Can I change the screen or the order that the functions are displayed on the touch panel display when the power
is turned ON? ..........................................................................................................................................................53
Q50 I want to check the IP address for this machine to run the Remote UI, but I do not know how to check it..............54
Q51 Can I change the default settings of the printer driver?..........................................................................................55
Q52 Is there a way to adjust the sound heard when fax sending/receiving is complete?...............................................56
Q53 What is MEAP? ........................................................................................................................................................57
Index...............................................................................................................................................................................59

33
Copy Functions
Q
1
I want to make a rush copy, but I cannot because of the
long copy job.
A
You can temporarily stop the current copy job and give priority to a rush copy by
using the Interrupt mode. You can also give priority to a rush copy/print from the
Status Monitor/Cancel screen.
Interrupt Function
Press [Copy] →[Interrupt] →set the desired copy mode.
Interrupt/Priority Print Function
Press (Status Monitor/Cancel) →[Copy/Print] →
[Job Status] →select the job →press [Interrupt/Priority
Priority] →[Interrupt Print].
●
●
You can scan the original even if the machine is waiting or printing (Reserved Copying). For more information, see
e-Manual > Copy.
•

44
Copy Functions
Q
2
When copying, the Scan screen for the next document is
displayed. Is there a way to not display this screen?
A
If [Job Build] is set, the Scan screen for the next document is displayed. By
canceling the Job Build setting, the screen is not displayed.
Scan Screen for Next Document
To set:
Press [Copy] →[Options] →[Job Build] →cancel the settings.
●
The Job Build mode is useful if you cannot load the originals all at once. This mode enables you to divide the
originals into several parts, scan them, and then print them all together.
•

55
Copy Functions
Q
3
How do I change the default settings for the Copy from
the Color mode to the Black mode?
A
You can store the current settings as the default settings from [Change Default
Settings] in on the Copy Basic Features screen. If the Black mode is set as the
default settings, you can reduce the printing cost.
Color Selection: Full Color Color Selection: Black
To set:
Changing the Color Mode to the Black Mode:
Press [Copy] →[Select Color] →[Black].
Setting the Color Mode as the Default:
Press →[Change Default Settings] →[Register] →[Yes].
●
•
•
You can also save paper by using the Image Combination mode or Two-sided Copy mode. For more information, see
e-Manual > Copy.
•

66
Send Functions
Q
4
I want to send the scanned originals via an e-mail. Which
screen do I operate from?
A
You can send an e-mail from [Scan and Send] on the Main Menu screen.
To set:
Press [Scan and Send] →[New Destination] →[E-Mail] →enter the e-mail address →press [OK].
●
If frequently used e-mail addresses are stored in the Address Book, you can specify the address quickly. For more
information, see p. 8 in this manual.
•

77
Send Functions
Q
5
Can a mark be applied to the document that has been
scanned?
A
The machine can print a stamp on the scanned document by using the Stamp
mode.
Position at which
stamp is applied
Position at which
stamp is applied
Vertical Placement Horizontal Placement
To set:
Press [Scan and Send] or [Fax] →[Options] →[Finished Stamp] →[Close].
●
After the original is sent, you can also send a job done notice to the specied e-mail address (Job Done Notice). For
more information, see p. 50 in this manual.
•

88
Send Functions
Q
6
Do I need to enter the address of the recipient every
time?
A
You can store frequently used destination in the Address Book. If the destination
is stored beforehand, you do not need to enter the destination every time.
Storing from the Remote UI:
Press [Address] →[Address Book] →[Register New
Destination] →select type of destination →enter
necessary items →press [OK].
Storing from the Touch Panel Display:
Press [Scan and Send] or [Fax] →[Address Book] →[Register] →[Register New Dest.] →enter
information following the instructions on the touch panel display →press [OK].
●
●
You can also store frequently used destination as a one-touch button on the Scan and Send Basic Features screen or
the Fax Basic Features screen. For more information, see e-Manual > Scan and Send, or Fax.
•

99
Send Functions
Q
7
Can I send a fax to multiple destinations?
A
You can send a fax to multiple destinations at the same time using the following
methods.
From the Fax screen
Enter a fax number using - (numeric keys),
, or →press [OK] →continue entering the other fax
numbers →press [OK].
Specifying Multiple Destinations from the Address Book
Press [Fax] →[Address Book] →select multiple destinations →press [OK].
Registering Multiple Destinations from the Address Book as a Group Destination and
Selectinga Group Destination
Registering a group destination in the Address Book
Press [Address Book] →[Register] →[Register New Dest.] →[Group] →enter the name and register
the group in the Address Book →press [Add from Address Book] →select the addresses to
register →press [OK] →[OK].
Selecting the group destination as a destination
Press [Address Book] →select the registered group destination →press [OK].
●
●
●
•
•
You cannot specify destinations registered in the address book and destinations registered in a one-touch button at
the same time.
You can also register a group destination in a one-touch button to send to multiple destinations at the same time.
For information on registering one-touch buttons, see p. 18.
•
•

1010
Send Functions
Q
8
Can I move the Address Book registered on another
Canon machine onto this machine?
A
You can use the import and export mode of the Remote UI to move the Address
Book.
Exporting the Address Book from Another Canon Machine:
Click [Settings/Registration] →[Import/Export] →[Address Book] →[Export] →select the Address Book
→[Start Export] →specify the location to store the le.
The key names may dier, depending on the type of the model you are using.
Importing the Address Book:
Click [Settings/Registration] →[Management Settings] →[Data Management] →[Import/Export] →
[Address Book] →[Import] →select the le you want to import →[Start Importing].
●
*
●
To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security.
You can also export and import forwarding settings. For more information, see e-Manual > Remote UI.
•
•

1111
Send Functions
Q
9
Can you give me information on how to send to the SMB
server and specify its settings?
A
You can specify the settings using the following method.
Setting the Shared Folder on the Computer-Side:
For Windows XP, right-click the new folder →press [Sharing
and Security] →[Share this folder] →[Permissions] →select
Everyone →select [Allow] for [Change] and [Read] →click
[OK] →[OK].
For Windows 2000, right-click the new folder →press [Sharing] →[Share this folder] →[Permissions] →
select Everyone →select [Allow] for [Change] and [Read] →click [OK] →[OK].
For Windows Vista/7, right-click the new folder →press [Sharing] →[Advanced Sharing] →[Share this
folder] →[Permissions] →select Everyone →select [Allow] for [Change] and [Read] →click [OK] →[OK].
The item names may dier, depending on the type of operating system you are using. For more information,
check the manual for the computer you are using.
●
*

1212
Send Functions
Specifying the File Server on the Touch Panel Display:
Specifying the File Server by Host Search:
Press [Scan and Send] →[New Destination] →[File] →from the protocol drop-down list, press
[Windows (SMB)] →press [Search Host] →on the search criteria screen, enter the IP address for
the computer you are using →press [Start Searching] →specify the le server →conrm the
settings →press [OK].
Specifying the File Server by Browsing:
Press [Scan and Send] →[New Destination] →[File] →from the protocol drop-down list, press
[Windows (SMB)] →press [Browse] →select the work group name and le server →specify each
settings →[OK].
●
•
•
If you want to conrm the IP address for the computer you are using, on the [Start] menu →click [Run] →enter ‘cmd’
→click [OK] →enter ‘ipcong’ →press [Enter] on the keyboard. (The procedures may dier, depending on the type of
operating system you are using.)
•

1313
Send Functions
Q
10
Can I forward the data received via fax/I-fax?
A
If you specify the forwarding settings, you can forward received documents
that matches the previously set conditions to the Condential Fax Inbox of this
machine, other machines, or the le server.
Condential
Fax Inbox
Forward
To set:
Press (Settings/Registration) →[Function Settings] →[Receive/Forward] →[Common Settings] →
[Forwarding Settings] → [Register] →specify the forwarding conditions →press [OK].
●
To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security.
If frequently used e-mail addresses are stored in the Address Book, you can specify the address quickly. For more
information, see p. 8 in this manual.
•
•

1414
Send Functions
Q
11
When sending a fax, can the machine be set so that the
sender’s fax number and name be displayed?
A
After registering the sender’s name, you can specify to print the TX Terminal ID
when sending a fax.
03/03/2009 TUE 15:00 Atlanta oce 001/001
Date Time
I-Fax Address
or
Fax Number Page Number
Destination
Name
FAX (404)XXX-XXXX CANON SALES
Sender's
Name (TTI)
Sender Information
Registering the Sender's Name:
Press (Settings/Registration) →[Function Settings] →[Send] →[Fax Settings] →[Register Sender
Name (TTI)] →enter the sender's name →press [OK].
Displaying/Printing the TX Terminal ID:
Press [Fax] →[Options] →[Sender Name (TTI)] →select the sender’s name →press [OK].
●
●
For more information, see e-Manual > Settings/Registration.•

1515
Send Functions
Q
12
How do I change the default settings (scan settings and
le format) of the Scan and Send Basic Features screen?
A
You can store the current settings as the default settings from on the Scan
and Send Basic Features screen.
Before Change After Change
To set:
Specify the scan settings and the le format →press →[Change Default Settings] →[Yes].
●
For more information on each le format, see e-Manual > Scan and Send.•

1616
Send Functions
Q
13
Is there a way to prevent a transmission error when
sending a facsimile to a new destination?
A
If [Conrm Entered Fax Number] in (Settings/Registration) is set, a screen to
enter the number for conrmation is displayed. By entering the number again,
you can reduce the risk of transmission error.
To set:
Press (Settings/Registration) →[Function Settings] →[Send] →[Fax Settings] →[Conrm Entered
Fax Number] →[On] →[OK].
●
To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security.
You can also restrict sending to a destination that is not stored in the Address Book. For more information, see e-
Manual > Security.
•
•

1717
Send Functions
Q
14
The quality of the image sent by fax is not good.
A
Change the scan type or settings according to the type of original.
Press [Preview] to check the document before sending.
To set the Type of Originals and Exposure Settings:
Press [Fax] →[Options] →specify the settings
for [Original Type] or [Density].
Text/Photo Mode Photo Mode Text Mode
To view the Preview Settings:
Press [Fax] →[Options] →[Preview].
Preview Screen
●
●
If [Register Options Shortcuts] from is selected, you can register the [Options] shortcut button on the Fax Basic
Features screen.
•

1818
Send Functions
Q
15
How do I register/edit destinations in a one-touch
button?
A
Press [ ] (Register One-Touch Button) on the Fax screen or [One-Touch] on the
Scan and Send screen.
Registering/Editing from the Fax Screen
Press [ ] (Register One-Touch Button) →select the button to register/edit →press [Register /Edit] →
register/edit the address →press [Close].
Registering/Editing from the Scan and Send Screen
Press [One-Touch] →[Register] →select the button to register/edit →press [Register/Edit] →register/
edit the address →press [Close].
●
●
For information on how to register/edit a destination in a one-touch button, see e-Manual > Scan and Send or Using
the Machine to Send/Receive a Fax.
When registering from the Fax screen, you can only register fax destinations or groups that include fax destinations.
•
•

1919
Send Functions
Q
16
How can I make use of multiple telephone lines?
A
You can make use of multiple telephone lines as indicated below.
Selecting a telephone line when sending
Press [Fax] →[Options] →[Set Line] →select the
telephoneline you want to use →press [Close].
●