Canon SmartBase MPC400 User manual

REVISION 0
COPYRIGHT © 2001 CANON INC. CANON SmartBase MPC600F/MPC400 NOV. 2001
HY8-10AT-000NOV.2001
SmartBase MPC600F H12-2194 230V ENG
SmartBase MPC600F H12-2195 230V GER
SmartBase MPC600F H12-2197 230V FRN
SmartBase MPC400 H12-2204 230V EC

Application
Thismanualhasbeen issuedby CanonInc. forqualified persons to learn technical theory, installation,maintenance,
and repair of products. This manual covers all localities where the products are sold. For this reason, there may
be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products. When changes occur in applicable products or in the content of this manual, Canon will release tech-
nical information as the need arises. In the event of major changes in the contents of this manual, Canon will
issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local
law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Copyright © 2001 by Canon Inc.
CANON INC.
Consumer Imaging Products Quality Assurance Dept. 1
5-1 Hakusan 7-Chome,Toride-city, Ibaraki 302-8501, Japan
DTP System
This manual was produced on a Windows98®, personal computer, final pages were printed on AGFA
SelectSet Avantra 25.
All graphics were produced with Adobe Illustrator 9.0J®.
All documents and all page layouts were created with Adobe PageMaker 6.5®.

I
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark Meaning
States a precaution to be taken to prevent danger to personnel, damage to the product, or
damage to electronic components by discharge of static electricity. for example.
States a precaution to be taken to prevent damage to electronic components by
electrostatic discharge.
If the following mark is used, following the directions given.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before starting an
operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.

II
II. ABOUTTHIS MANUAL
This manual is divided into five parts, and contains information required for servicing the product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very important, so
please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Assembly and Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and service operations
and service switches.
Chapter 5: Appendix
This part explains the informations of the optional products and user data flow.
• For more details of user operations and user reports, see the separate volume of USER'S
GUIDE .
• Detailed description of each SSSW/parameter is not given in this manual except the new
SSSWs/parameters added to this model.
See
G3 Facsimile Service Data Handbook (supplied separately) for details them.
• See the G3/G4 Facsimile Error Code List (Rev.2, supplied separately) for details of
the error codes not shown in this manual.

III
III. REVISION HISTORY
REVISION CONTENT
0 Original

IV
IV.TABLE OF CONTENTS
Page Chapter 1: General Description
1 - 1 1. FEATURES
1 - 1 1.1 Overview
1 - 2 2. SPECIFICATIONS
1 - 2 2.1 General Specification
1 - 2 2.2 Communication Specification (SmartBase MPC600F only)
1 - 3 2.3 Color Communication Specification (SmartBase MPC600F only)
1 - 4 2.4 Scanner Specification
1 - 6 2.5 Printer Specification
1 - 9 2.6 Copy Specification
1 -10 2.7 Function
1 -12 3. OVERVIEW
1 -12 3.1 External View
1 -13 3.2 Operation Panel
1 -16 3.3 Consumables
1 -16 3.3.1 BJ cartridge and ink cartridge
1 -17 3.3.2 Print media
Chapter 2:Technical Reference
2 - 1 1. COMPONENT LAYOUT
2 - 1 1.1 Parts Layout
2 - 4 2. SCANNER MECHANISM
2 - 6 3. PRINTER SECTION
2 - 6 3.1 Overview of the Printer's Mechanical Parts
2 - 7 3.1.1 Carriage
2 - 7 3.1.2 Purge section
2 - 7 3.1.3 Paper feed section
2 - 8 3.2 Paper Feed Section
2 - 8 3.2.1 Paper feed components
2 - 9 3.2.2 Friction separation system
2 - 9 3.2.3 Paper transport section
2 - 9 3.2.4 Paper discharge section
2 -10 3.3 About the Ink Sensor
2 -12 3.4 Purge Section
2 -12 3.4.1 Purge section functions
2 -13 3.4.2 Purge section components
2 -15 3.5 Ink Suction Amount in the Cleaning Mode
2 -16 4. NEW FUNCTION

V
Chapter 3: Assembly and Disassembly
3 - 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY
3 - 1 1.1 Safety Cautions
3 - 2 1.2 General Cautions
3 - 3 1.3 Product-Inherent Cautions
3 - 3 1.4 Action in the Event of Abnormality (All Clear)
3 - 4 1.5 Removal of red screws prohibited
3 - 4 1.6 Transporting the machine
3 - 5 2. DISASSEMBLY/ASSEMBLY
3 - 5 2.1 Parts Layout
3 - 8 2.2 Disassembly Work-Flow
3 - 9 2.3 Disassembly Procedure
Chapter 4: Maintenance and Service
4 - 1 1. MAINTENANCE LIST
4 - 1 1.1 Consumables
4 - 1 1.2 Cleaning
4 - 2 1.3 Periodic Inspection
4 - 2 1.4 Periodic Replacement Parts
4 - 2 1.5 Adjustment Items
4 - 3 1.6 General Tools
4 - 3 1.7 Special Tools
4 - 4 2. HOW TO CLEAN PARTS
4 - 4 2.1 Main Unit Outer Covers
4 - 4 2.2 Pickup/Separation Roller (SmartBase MPC600F only)
4 - 4 2.3 Document U-Turn/Feed/Eject Roller (SmartBase MPC600F only)
4 - 4 2.4 Separation Guide (SmartBase MPC600F only)
4 - 4 2.5 Document Guide Sheet (SmartBase MPC600F only)
4 - 4 2.6 White Sheet (SmartBase MPC600F only)
4 - 4 2.7 Document Glass
4 - 4 2.8 Printer Platen
4 - 6 3. ADJUSTMENT
4 - 6 3.1 CS LED Lights-on Duration Adjustment
4 - 7 3.2 When Adjustment of the Print Head Position is Required
4 -10 4. TROUBLESHOOTING
4 -10 4.1 Troubleshooting Index
4 -12 4.2 Errors Shown on the Display
4 -12 4.2.1 User error message
4 -17 4.2.2 Error codes
4 -23 4.3 Errors not Shown on the Display
4 -23 4.3.1 General errors
4 -24 4.3.2 Printing problems
4 -26 4.3.3 Scanning problems
4 -28 4.4 Processing Communication Problems

VI
4 -28 4.4.1 Initial identification of problems
4 -29 4.4.2 Procedures for processing communication problems
4 -31 5. SERVICE SWITCHES
4 -31 5.1 Hardware Switches
4 -32 5.2 Service Data Setting
4 -32 5.2.1 Service data overview
4 -33 5.2.2 Service data registration/setting method
4 -34 5.2.3 Service data setting
4 -41 5.2.4 Explanation of service data
4 -42 5.2.5 New SSSWs/parameters added to this model
4 -56 6. TEST FUNCTIONS
4 -56 6.1 User Test Print Functions
4 -56 6.1.1 Nozzle check pattern
4 -57 6.2 Service Test Functions
4 -57 6.2.1 Test mode overview
4 -58 6.2.2 Test mode flowchart
4 -60 6.2.3 D-RAM tests
4 -60 6.2.4 CS tests
4 -61 6.2.5 PRINT test
4 -62 6.2.6 Modem and NCU tests
4 -66 6.2.7 Faculty tests
4 -71 7. SERVICE REPORT
4 -71 7.1 Report Output Function
4 -71 7.1.1 User report output functions
4 -72 7.1.2 Service report output functions
4 -85 8. WIRING DIAGRAM
4 -85 8.1 Wiring Diagram
Chapter 5: Appendix
5 - 1 1. USER DATA FLOW
5 - 1 1.1 User Data Flow (by Operation Panel)
5 - 5 1.2 User Data Flow (by MultiPASS Suite)

Chapter 1
General
Description