Canon CR-G100 User manual

PUB. DIE-0546-000
CR-G100
IP Camera Controller
Instruction
Manual
Before using the product, carefully read this Instruction Manual and be sure to
use the product correctly. Retain the Instruction Manual for future reference.

2
Table of Contents
1Important Safety and Handling Instructions·········································································4
Safety Instructions ···························································································································································4
In Case of Emergency (troubleshooting under abnormal situations)························································· 4
Handling Precautions ·····················································································································································5
Disclaimers··········································································································································································6
2Introduction·······························································································································7
Components·······································································································································································7
Optional Accessories············································································································································ 7
Commercially Available Accessories Tested with this System······································································· 7
Overview··············································································································································································8
Conventions Used in this Document ················································································································ 8
Names of Parts··································································································································································9
CR-G100 IP Camera Controller··························································································································· 9
Standalone Base Adapter···································································································································· 9
3System Connections················································································································10
Mounting the IP Controller ······································································································································· 10
Connecting the Cables················································································································································ 10
Attaching the Ferrite Core to the LAN Cable·································································································12
Connecting the Devices······································································································································12
Turning the System On/ Off······································································································································ 13
4Configuration ··························································································································14
Overview of the Verification Process using the Web Setup Tool ································································ 14
Starting Up the Web Setup Tool······························································································································ 14
Changing the IP Controller’s IP Address ·········································································································15
The Web Setup Tool Screen ······································································································································ 16
Registering Connected Devices······························································································································· 17
Checking and Registering Connected Devices······························································································17
Elements of the Main Operation Panel················································································································· 18
Homing the Camera Head········································································································································· 18

3
Selecting the Lens Used·············································································································································· 19
Switching to Underslung Mode······························································································································· 19
Setting the Camera Head’s Motion Range·········································································································· 19
Setting the Motion Speed································································································································· 20
Setting the Pan Motion Range ························································································································· 20
Setting the Tilt Motion Range ·························································································································· 20
Setting the Roll Motion Range ························································································································· 20
Setting the Zoom Motion Range······················································································································21
Operations with the Motion Range Settings ··································································································21
Using Camera Head Preset Positions ···················································································································· 22
Registering a Preset Position ···························································································································· 22
Moving the Camera Head to a Preset Position ···························································································· 22
Checking the Operation of the Main Capture Camera··················································································· 22
Checking the Image from Connected Cameras ···························································································22
Changing the Main Capture Camera’s Shooting Settings·········································································· 23
Checking the Main Capture Camera’s Autofocus and Shutter Operation··············································23
Checking the System with the Status Screen······································································································ 24
Setting the System to READY Status······················································································································ 24
Updating the IP Controller’s Firmware Version·································································································· 25
Menu Settings and Operations································································································································ 26
Robotic Camera Head Settings Menu ············································································································26
Menu ····································································································································································· 28
5Additional Information ··········································································································29
Troubleshooting····························································································································································· 29
List of Messages ·················································································································································· 30
Resetting the IP Controller to Factory Settings····························································································· 30
Specifications·································································································································································· 31
CR-G100 IP Camera Controller··························································································································31
6Appendix··································································································································32
Connection/Installation Checklist ··························································································································· 32
Detailed Dimensions···················································································································································· 33
CR-G100 IP Camera Controller························································································································· 33
Standalone Base Adapter··································································································································34
7Index·········································································································································35

1 Important Safety and Handling Instructions Safety Instructions
4
1 Important Safety and Handling Instructions
Safety Instructions
Be sure to read these instructions in order to operate the product safely. Follow these instructions to prevent injury or
harm to the operator of the product or others.
In Case of Emergency (troubleshooting under abnormal situations)
If smoke, strange smells or abnormal noises
are detected.
If the product fell and was damaged.
If foreign objects (metallic objects, liquids,
etc.) get inside the product.
▶▶
Immediately unplug the power cable from the power
outlet.
Continuing to use the product under such
circumstances may cause fire or electric shock. Contact
a Canon sales representative as soon as possible.
Transportation/Installation
Do not install the product in a location where there
is the risk of ignition or combustion. Installing the
product in a location where flammable gases are
produced or concentrated may cause ignition and
result in fire.
Securely attach any parts to the product, firmly
tightening the necessary screws according to the
instruction manual. If the product is not firmly
secured or if screws are loose, the product may
topple over or fall down, resulting in injury and
accidents.
When installing the product in an elevated location,
make sure to take appropriate measures in advance
to prevent the equipment and parts from falling off.
Equipment falling down may cause serious injury.
Power supply
When the product is connected to a PoE hub, power is
supplied from the (Ethernet) terminal.
Do not use the product if the power plug is not fully
inserted into the power outlet.
Do not plug in or unplug the product with wet
hands.
Do not leave the product plugged in for extended
periods of time in locations exposed to high levels of
dust, moisture or oily smoke. Doing so may cause
insulation failures and even fires.
Avoid the use of multi-socket adapters and
extension cords.
Do not unplug the product by pulling the power cord.
Always keep the power plug easily accessible. Do not
place obstructing objects around it.
Periodically remove any dust buildup from the
power plug and power outlet using a dry cloth.
Make sure to use a power cable that is suitable for
the installation conditions (authorized products,
environmental regulations) and conforms to the
product’s power specifications. Using an unsuitable
power cable may cause electric shock and fire.
Make sure to turn off the product before
connecting/disconnecting power cables.
WARNING
Denotes the risk of serious injury or death.

1 Important Safety and Handling Instructions Handling Precautions
5
Handling
Do not get the product wet. Do not insert foreign
objects or liquids into the product.
Do not expose the product to strong shocks or
vibration.
Maintenance and inspection
Unplug the power cable from the power outlet
before cleaning it using a dry cloth. Cleaning the
power cable when the product is turned on or using
a wet cloth may cause electric shock.
Do not use organic solvents such as alcohol,
benzene or paint thinner to clean the product.
Do not disassemble or modify the product.
・There are exposed electrodes inside the product.
Contact with such parts may cause injury or electric
shock.
・Foreign objects or dust entering into the product may
cause malfunctions.
・In surroundings exposed to high temperatures and
humidity, humid air entering inside the product may
cause malfunctions and condensation.
Transportation/Installation
Do not install the product on an unstable surface or
in locations exposed to severe vibration. This may
cause the product to topple over or fall down,
resulting in injury.
Do not install the product in locations directly
exposed to salt water or where corrosive gases or
oily smoke are present. Contact with such
substances may corrode and degrade the
mountings, causing the product to fall down and
cause injury.
Handling
Inspect mountings regularly (every six months to
one year) to ensure they are securely tightened.
Handling Precautions
Do not install the product in a location exposed to
high temperatures. This may cause malfunctions.
Beware of freezing conditions. The product does
not have a freeze-proof structure so take
precautions when installing it in locations that may
freeze. The product may not operate correctly if
frozen.
CAUTION
Denotes the risk of injury.

1 Important Safety and Handling Instructions Disclaimers
6
Disclaimers
1 Canon shall bear no responsibility for damage resulting from improper operation of this product by the
customer.
2 Regarding this product’s quality, functionality or instruction manual, Canon shall make no guarantees about its
marketability or suitability for the customer’s purpose. Moreover, Canon shall not be liable for any damage,
direct or incidental, that results from using the product for the customer’s purpose.
3 Canon shall make no guarantees about the results obtained using this product.
4 The product specifications, configuration, and appearance are subject to change without prior notice.
5 For further information on repairs, maintenance, or adjustments not mentioned in this instruction manual,
contact a Canon sales representative.
6 Note that Canon may be unable to undertake servicing or repair of a product if it is modified without consulting
Canon or your Canon sales representative.
7 Canon shall not be liable for any damage due to incorrect network settings or the use of network functions by
the customer.

2 Introduction Components
7
2 Introduction
Components
These are the components supplied in the package when the CR-G100 is bought separately. Before using this product,
make sure the package contains all the items listed below.
CR-G100
IP Camera Controller
N3 Cable
Standalone Base Adapter Ferrite Core
Optional Accessories
Camera Remote
Application CR-A100
About the Camera Remote application CR-A100 (optional)
Using the Camera Remote application you can control multiple robotic camera systems and EOS cameras.
You can also use a controller to operate the system and check a streamed image with a very small lag while
recording. For details about using the software, refer to the Camera Remote Application Operation Guide.
Make sure to always use the latest IP controller’s firmware version (A25) and Camera Remote application’s
software version.
Commercially Available Accessories Tested with this System
As wide view camera: Watec’s WAT-02U2D
As eyepiece camera:
・Camera: Watec’s WAT-03U2
・Lens: Watec’s M0820BC12
・Mount adapter: Watec’s 28MMA-M12-155

2 Introduction Overview
8
Overview
Thank you for purchasing this Canon IP camera controller. This instruction manual covers the operation of the CR-G100
IP Camera Controller and how to use the web setup tool to set up a robotic camera system. For the latest information
about this product, please visit your local Canon website.
About the use of networks
It is assumed that this product will be used over a private network, separate from the Internet.
The instructions in this document assume you already have a correctly configured and working network
and correctly configured network device(s). If necessary, refer to the documentation provided with the
network devices you plan to use.
Configuring network settings requires adequate knowledge about configuring and using wired (Ethernet)
networks. Canon cannot provide support regarding network configurations.
Conventions Used in this Document
: Information and precautions that is important you follow.
: Additional information you should know.
A: Reference page number.
“Camera head” refers to the CR-S700R Robotic Camera Head unit.
“IP controller” refers to the CR-G100 IP Camera Controller.
“Underslung position” is the installation position where the base unit is located on top.
Photos/diagrams in this manual show a prototype version of the product. The actual final product may differ due to
product enhancement.
The web setup tool’s user interface (setup screens and messages) is English only. Some screenshots may have been
altered to make them easier to read.
Names of products and companies mentioned in this manual may be trademarks or registered trademarks of their
respective companies.

2 Introduction Names of Parts
9
Names of Parts
CR-G100 IP Camera Controller
1 CAMERA2 terminal*
2 CAMERA1 terminal*
3 EYEPIECE CAMERA terminal*
4 HEAD terminal*
5 (Ethernet) terminal*
6 Hex head bolts (M6, x4)
7 MIC (microphone) terminal
8 VIEW CAMERA terminal*
9 (N3 Remote) terminal*
10 Ethernet 1000 Mbps link indicator (A11)
11 Ethernet 100 Mbps link indicator (A11)
12 USB terminal (reserved extension port) (A28)
13 Power/status indicator (A13)
14 Power switch (A13, 29)
*Refer to Connecting the Cables (A10).
Standalone Base Adapter
1 Screw holes for tripod mounting screws (1/4”, x3)
2 Screw holes for tripod mounting screws (3/8”, x3)
12
1
2
3
4
5
9
8
7
10
11
6
6
13
14
1
2

3 System Connections Mounting the IP Controller
10
3 System Connections
Mounting the IP Controller
If you are not using a CR-S700R Robotic Camera Head, turn the IP controller
upside-down and attach the standalone base adapter to the IP controller’s
top surface (now at the bottom). Use the screw holes at the bottom of the
standalone base adapter (3 each for 1/4" and 3/8” mounting screws) to
mount the IP controller on a tripod, multi-mount bar, etc.
Turn the standalone base adapter so the side with the thicker center is
facing the IP controller’s power switch and secure it in place using hex head
bolts (M3, x4)
When using the screw holes for tripod mounting, make sure the length of the mounting screws does not exceed
10 mm (0.39 in.).
Connecting the Cables
Use the following diagram as a reference to connect the IP camera controller to the main capture camera and other
devices. It shows a connection example where the control PC and FTP server are connected using a PoE hub. For details
about the main capture camera, wide view camera and eyepiece camera, refer to their respective instruction manuals. If
using a CR-S700R Robotic Camera Head, refer to the CR-S700R instruction manual for details.
Screw holes for
tripod mounting

3 System Connections Connecting the Cables
11
About network connections
Connect the IP controller, control PC, FTP server and main capture camera to a closed network.
Make sure to use static IP addresses.
For details about the network settings of the main capture camera, refer to the Wired LAN Instruction
Manual of the camera used.
About the Ethernet indicators (A9)
When the Ethernet connection can be used at a transfer rate of 1000 Mbps or 100 Mbps, the corresponding
Ethernet indicator will illuminate in green. The indicator will flash while data is being transferred.
(6) DC coupler and AC adapter/battery
PoE hub
Control PC
(8) AC adapter
FTP server
(2) LAN cable
(1) USB Type C cable
Main capture camera
(sold separately)
(7) LAN cable
(3) N3 cable (supplied)
CR-G100
IP Camera Controller
(4) USB cable
(5) USB cable
Eyepiece camera
(commercially available)
Wide view camera
(commercially available)

3 System Connections Connecting the Cables
12
Attaching the Ferrite Core to the LAN Cable
Attach the supplied ferrite core to the end of the LAN cable (commercially available) used to connect to the PoE hub.
This will reduce noise interferences.
1. Place the ferrite core about 3 cm (1.2 in.) from the LAN
cable’s connector. Loop the cable once and close the ferrite
core.
Connecting the Devices
1. Turn off the IP controller (A13).
2. Connect the IP controller’s CAMERA1 terminal and the main capture camera (1) using a USB Type C
cable.
Use a USB cable compatible with the camera used.
3. Connect the IP controller’s CAMERA2 terminal and the main capture camera (2) using a LAN cable.
4. Connect the IP controller’s (N3 Remote) terminal and the remote control terminal on the main
capture camera (3) using an N3 cable.
5. When using a wide view camera, connect its USB cable to the IP controller’s VIEW CAMERA terminal (4).
6. When using an eyepiece camera, connect its USB cable to the IP controller’s EYEPIECE CAMERA
terminal (5).
7. Insert a battery pack into the main capture camera or power it from a power outlet using a DC coupler
and AC adapter (6).
8. Connect the LAN cable’s connector with the ferrite core to the IP controller’s (Ethernet) terminal
and the other end to a PoE hub (7).
9. Connect the PoE hub to a power source (8).
10. Connect the control PC and FTP server to the PoE hub.
11. Turn on the IP controller (A13).
Make sure to turn off the IP controller before connecting the main capture camera.

3 System Connections Turning the System On/ Off
13
Turning the System On/ Off
When not using a camera head, use the following procedures to turn the system on and off.
Turning the system on
When the IP controller’s power is off, slide the power switch once in the direction of the arrow to turn on the system.
The green power/status indicator will illuminate and the orange indicator will flash slowly (once per second). When the
IP controller’s launch process is completed, only the green power/status indicator will illuminate.
Turning the system off
When the IP controller’s power is on, slide the power switch once in the direction of the arrow. The green power/status
indicator will turn off and the orange indicator will start flashing (two flashes per second). When the IP controller’s
shutdown process is completed, the orange indicator will stop flashing and the IP controller will turn off.
While the IP controller is turned off, if power is still supplied from the PoE hub, the power/status indicator will illuminate
in orange; if there is no power supply, the indicator will turn off.
Locking the power switch
Push the power switch in the LOCK position to lock the power switch and prevent the system from turning off
inadvertently.

4 Configuration Overview of the Verification Process using the Web Setup Tool
14
4 Configuration
This chapter explains how to use the web setup tool to complete the initial configuration and verify the operation of the
system. If you are not using a camera head, you can skip the procedures relevant to that system.
Overview of the Verification Process using the Web Setup Tool
1. Turn on the camera head or the IP controller (A13).
2. Configure the network and network passwords.
3. Check and register the connected devices.
4. Only when using a camera head Perform the camera head’s homing procedure.
5. Only when using a camera head for the first time/after the lens is replaced Select the lens used.
6. Only when using a camera head Check the motion range for pan/tilt/roll/zoom operations and
adjust the motion range values as necessary.
7. Set the shooting settings on the main capture camera and check the shutter operation.
8. Only when using a camera head Perform the camera head’s homing procedure again.
9. Set the system to READY status to set it in standby mode for the main shooting session.
10. Log out from the system.
11. Turn off the camera head or IP controller (A13).
Starting Up the Web Setup Tool
For details about the web setup tool’s system requirements (compatible OS, web browsers, etc.), visit your local Canon
website.
Disable automatic proxy settings.
Access the OS’s network settings on the control computer and disable in advance the automatic detection
of proxy settings on the control PC. For example, on a Windows 10 system:
Go to Start Menu > [Settings] > [Network & Internet] > [Proxy] and toggle the [Automatically detect
settings] option to [Off].

4 Configuration Starting Up the Web Setup Tool
15
1. Launch the web browser on the control PC and access the following URL.
http://<IP address>
At initial settings, the IP controller’s IP address is set to [192.168.0.1].
2. Only the first time Enter the same password twice and click [Set].
The password change screen will appear only when you access the system for the first time (or the first time
after resetting the system).
3. Only the first time Set the IP controller’s IP address (A15).
The IP address setup screen will appear only when you access the system for the first time (or the first time after
resetting the system).
4. Launch the web browser and access the URL as in step 1.
This time, use the IP address that you set in step 3.
When the login screen is displayed, you can bookmark the web page in the web browser.
5. Enter the user name and password and click [Login].
The user name is [admin]. Log in with the password that you set in step 2.
Changing the IP Controller’s IP Address
1. Enter the desired IP address (other than 192.168.0.1), subnet
mask and default gateway (if necessary), and then click [Set].
When the IP address is changed, the IP controller will restart
automatically. It will take about 1 minute until you can access it
again.
After the IP controller restarts, you can log in to the URL that
includes the new IP address.
http://<New IP address>
If you forget the IP address or password, you will need to reset all the IP controller’s settings.

4 Configuration The Web Setup Tool Screen
16
The Web Setup Tool Screen
1 [Register] tab: Settings for registering connected devices
2 [Operation] tab: Main operation panel
3 [Status] tab: Status information
4 Robotic Camera Head Settings menu button
5 Menu button
6 Display/Setup area

4 Configuration Registering Connected Devices
17
Registering Connected Devices
Click the [Register] tab to display the [Register Devices] screen. In this screen you can check the connection status of the
main capture camera, lens, camera head, wide view camera and eyepiece camera, and register them as part of the system.
Except for the robotic camera head’s model name, the information displayed is obtained automatically from the
connected devices.
1 Device
2 Status (connection status)
3 Model
For the robotic camera head, you can enter any text string (up to 100 characters) that will be used as ‘model
name’.
4 [Register] button
Checking and Registering Connected Devices
1. Check the connection status and model name of the connected devices.
If the status of the connected device is shown as [Disconnected] or if the model name is not displayed, check
that the device is turned on and correctly connected.
2. Only when using a camera head Enter a name that will appear as the robotic camera head’s model
name.
3. Once all the connected devices are shown with a correct [Connected] status, click [Register] to register
the devices.
As long as a main capture camera is not registered, the [Register] button will be disabled and you will not be
able to register other devices.

4 Configuration Elements of the Main Operation Panel
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Elements of the Main Operation Panel
Click the [Operation] tab to display the following screen.
1 Range of motion control area
2 Shooting parameters area
3 Live view display area
4 Number of remaining available shots
5 Rotate button
Rotates the live view image 90° clockwise.
6 Camera head control area
7 Shooting control area
Homing the Camera Head
When using a camera head, click [Homing] to perform the camera head’s homing procedure and mechanically reset the
camera head’s pan, tilt, roll and zoom to their initial positions: pan/roll – 0°, tilt – 90°, zoom – 0 (wide-angle end).
Be sure to perform the homing procedure immediately after turning on the camera head and just before
turning it off.
In the Robotic Camera Head Settings menu (A26), you can select which axes are reset with the homing
procedure (pan/tilt/roll/zoom).

4 Configuration Selecting the Lens Used
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Selecting the Lens Used
After the initial installation and after replacing the lens, click [ ] (Robotic Camera Head Settings menu) > [Control] >
[Devices] > [Lens] and select the lens model attached to the main capture camera. When using a lens model not included
in the list, select [Unspecified] instead.
Switching to Underslung Mode
If the camera head is installed in underslung position, set [Underslung mode] to the ON position.
When the system is set to underslung mode, the direction of pan/tilt movements is reversed.
Setting the Camera Head’s Motion Range
Set the limits for the camera head’s pan, tilt, roll and zoom motion.
The homing position does not change even after setting the camera head’s motion range limits. As a result,
the camera head may move outside the motion limits set during the homing operation.

4 Configuration Setting the Camera Head’s Motion Range
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Setting the Motion Speed
Set the operation speed for pan, tilt, roll and zoom motion to one of three levels: [High], [Medium] or [Low]. The actual
speeds assigned to each speed level can be changed using the Robotic Camera Head Settings menu (A26).
Setting the Pan Motion Range
Click [ ] or [ ] to pan left and right, respectively. The directions are
reversed in underslung mode.
1. Click [ ] to pan left until the desired end of the motion
range and then click [Left Limit] to confirm the motion limit.
2. Similarly, click [] to pan right until the desired end of the
motion range and then click [Right Limit] to confirm the motion limit.
3. Click [Save] to save the motion range values.
Setting the Tilt Motion Range
Click [ ] or [] to tilt up and down, respectively. The directions are
reversed in underslung mode.
1. Click [ ] to tilt down until the desired end of the motion
range and then click [Down Limit] to confirm the motion limit.
2. Similarly, click [ ] to tilt up until the desired end of the motion
range and then click [Up Limit] to confirm the motion limit.
3. Click [Save] to save the motion range values.
Setting the Roll Motion Range
Click [ ] or [ ] to roll counter-clockwise and clockwise, respectively.
The directions are reversed in underslung mode.
1. Click [ ] to roll counter-clockwise until the desired end of
the motion range and then click [CCW Limit] to confirm the
motion limit.
2. Similarly, click [ ] to roll clockwise until the desired end of the motion range and then click [CW Limit]
to confirm the motion limit.
3. Click [Save] to save the motion range values.
Current pan
position
Current pan
motion range
Current tilt
position
Current tilt
motion range
Current roll
position
Current roll
motion range