Canon imageCLASS D300 Series User manual

Printer Guide
IMPORTANT:
Read this manual carefully.
Use this manual when you need quick reference help for the printer feature of your machine.

ii
Your machine includes the following documentation. This documentation has been designed
so that you can easily use your machine to suit your particular needs.
Using Your Documentation
Using Your DocumentationUsing Your Documentation
Using Your Documentation
Setting up the machine ..................................
Installing CARPS Software...........................
Document and paper handling .....................
Making copies.................................................
Printing with CARPS Software ....................
Maintenance ...................................................
Troubleshooting feed and copy issues ..........
Installing CARPS software ...........................
Printer Properties ..........................................
Troubleshooting Printer Driver issues .........
Setup Sheet
Basic Guide
Printer Guide

iii
• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.
How This Manual Is Organized
How This Manual Is OrganizedHow This Manual Is Organized
How This Manual Is Organized
Before You Start
Installing Canon Advanced Raster Printing System
(CARPS)
Printer Properties
Troubleshooting
Printer Specifications
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Appendix
Index
Glossary

iv
Trademarks
TrademarksTrademarks
Trademarks
Canon, the Canon Logo, and imageCLASS are trademarks of Canon Inc.
Microsoft®and Windows®are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or in other countries.
Other brand and product names are trademarks or registered trademarks of their respective
companies.
In this manual, Microsoft®and Microsoft®Windows®are referred to as Microsoft and
Windows respectively.
Copyright
CopyrightCopyright
Copyright
Copyright ©2002 Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior
written permission of Canon Inc.
Notice
NoticeNotice
Notice
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT
BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS
MATERIAL.
Legal Notices
Legal NoticesLegal Notices
Legal Notices

v
Chapter 1: Before You Start
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2: Installing Canon Advanced Raster Printing System (CARPS)
What is CARPS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Installing User Software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Network Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Connecting to the imageCLASS D300 Series
Already on Your Network . . . . . . . . . . . . . . 2-37
Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40
Connecting the imageCLASS D300 Series
as a Shared Printer . . . . . . . . . . . . . . . . . . 2-41
Chapter 3: Printer Properties
Windows 98/Me Printer Properties . . . . . . . . . . . . . . . . . . . . . . . 3-2
Windows 2000/XP Printer Properties and
Default Document Properties . . . . . . . . . . . . . . . . . 3-21
Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Default Document Properties . . . . . . . . . . . . . . . . . . . . . 3-29
Chapter 4: Troubleshooting
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
CARPS Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Uninstalling CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Appendix: Printer Specifications . . . . . . . . . . . . . . . . . . . A-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Contents
ContentsContents
Contents

vi
■Symbols Used in This Manual
Symbols Used in This ManualSymbols Used in This Manual
Symbols Used in This Manual
Please read the list below of symbols, terms, and abbreviations used in this guide.
Your new machine has many advanced features, including CARPS (Canon Advanced Raster
Printing System). CARPS gives you instant access to printer information. In this
documentation CARPS is also referred to as the Canon imageCLASS D300, as it appears on
your screen after it has been installed.
How to Use This Manual
How to Use This ManualHow to Use This Manual
How to Use This Manual
WARNING
Indicates a warning concerning operations that may lead to death or injury to
persons if not performed correctly. In order to use the machine safely, always
pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to persons or
damage to property if not performed correctly. In order to use the machine
safely, always pay attention to these cautions.
IMPORTANT
Indicates an operational warning or restriction. Be certain to read these items to
operate the machine correctly, and to avoid damage to the machine.
NOTE
Indicates a note for operation or an additional explanation. Reading these is highly
recommended.
(p. n-nn) A number preceded by an arrow and enclosed in parenthesis refers to a
page number in this guide which contains more information on the
topic of the previous sentence.
Setup Sheet Refer to the Setup Sheet for details on the topic of the previous
sentence.
Basic Guide Refer to the Basic Guide for details on the topic of the previous
sentence.
machine The word “machine” refers to imageCLASS D300 series.
default A setting that remains in effect unless you change it.

vii
■
■■
■Keys Used in This Manual
Keys Used in This ManualKeys Used in This Manual
Keys Used in This Manual
A button is referred to as follows in this manual:
A button on the screen ............................ Finish
■Displays Used in This Manual
Displays Used in This ManualDisplays Used in This Manual
Displays Used in This Manual
Screenshots of computer operation screens used in this manual may differ from the ones you
actually see, depending on the model or options that come with your machine.
The keys or buttons which you should press are marked with , as shown below. When
multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in
which they should be pressed.
4The Wizard displays a list of available printers. Click Have Disk.
Click this button
for operation

viii
■
■■
■Abbreviations Used in This Manual
Abbreviations Used in This ManualAbbreviations Used in This Manual
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft®Windows®98 operating system: Windows 98
Microsoft®Windows®Millennium Edition operating system: Windows Me
Microsoft®Windows®2000 operating system: Windows 2000
Microsoft®Windows®XP operating system: Windows XP

1-1
1
Before You Start
Chapter 1
Chapter 1Chapter 1
Chapter 1
Before You Start
Before You StartBefore You Start
Before You Start
This chapter provides an explanation of the system environments required for using CARPS
(Canon Advanced Raster Printing System). It also explains where to find help and information
regarding the installation and use of this software.
• Introduction
• System Requirements
• Where to Find Help

1-2
1
Before You Start
CARPS (Canon Advanced Raster Printing System) gives users of Windows 98, Windows Me,
Windows 2000, or Windows XP operating system the ability to make full use of the printer.
CARPS enables you to print from any Windows application to your machine.
You can acquire information about Canon products and update your software on the Canon
home page (http://www.usa.canon.com).
Introduction
IntroductionIntroduction
Introduction

1-3
1
Before You Start
The printer driver for Windows 98/Me/2000/XP can be used in the following system
environments:
Operating System Software
Windows 98, Windows Me, Windows 2000, or Windows XP (x86 architecture).
Computer
Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP
runs properly.
Hardware Environment
Using CARPS software requires following computer environment.
• IBM or IBM-compatible PC
• CD-ROM drive or network environment with the access to CD-ROM
• PC equipped with a USB port and the USB class driver installed
* Logon as a user account with administrator rights is recommended.
System Requirements
System RequirementsSystem Requirements
System Requirements
OS CPU RAM Available free
disk space
Windows 98 Pentium®90 MHz or
greater
32 MB or greater To use a FAT 16 file
system, 330 MB or
greater, and to use a
FAT 32 file system, 300
MB or greater
Windows Me Intel Pentium®150
MHZor greater
32 MB or greater 295 MB or greater
Windows 2000*
Intel Pentium
®
133 MH
Z
or
greater, or compatible
micro processors (up to 2
processors are supported)
64 MB or greater 850 MB or greater
Windows XP* Pentium Family®233
MHZor greater
64 MB or greater 1.5 GB or greater

1-4
1
Before You Start
Before you contact Canon, please record the following information:
Serial Number (on back of machine):
Model Name (on front of machine):
Purchase Date:
Here is where to find help if you are having problems with installation, or in using your
machine:
IN THIS GUIDE
See “Troubleshooting” on page 4-1 for common problems.
IN BASIC GUIDE
See chapter 8.
README.TXT file
Any hints, enhancements, limitations, and restrictions you need to be aware of when installing
and using your printer driver are included in the README.TXT file provided with the
software. The README.TXT file is located in the software CD-ROM.
Online Help
You can locate additional help for questions you may have regarding your printer in the Online
Help file provided with the software. In the printer’s Properties dialog box, you can click
Help to display additional information about every feature and option in CARPS. You can
also click (Help) in the upper right corner of most dialog boxes, and then click a specific
item in the dialog box for help with that item; or right-click a specific item and choose Help to
access the same help information for the item. See the Online Help for detailed information on
specifying CARPS options.
CUSTOMER CARE CENTER
• For e-mail support, the latest driver downloads and answers to frequently asked questions,
visit: www.usa.canon.com/consumer
• For live techinical support, call 1-800-824-4040, Monday - Friday, 8 am - 8 pm EST
(except holidays).
• 24-hour, 7 days/week automated support for troubleshooting issues on most current
models, call 1-800-423-2366.
• CANADA Users - call for technical support 24 hours/day, 7days/week at 1-800 OK
CANON.
Support programs are subject to change without notice.
Where to Find Help
Where to Find HelpWhere to Find Help
Where to Find Help

2-1
2
Installing Canon Advanced Raster Printing System
Chapter 2
Chapter 2Chapter 2
Chapter 2
Installing Canon Advanced
Installing Canon AdvancedInstalling Canon Advanced
Installing Canon Advanced
Raster Printing System (CARPS)
Raster Printing System (CARPS)Raster Printing System (CARPS)
Raster Printing System (CARPS)
This chapter describes CARPS (Canon Advanced Raster Printing System). It includes the
following information:
• What is CARPS?
• Installing CARPS

2-2
2
Installing Canon Advanced Raster Printing System
Canon Advanced Raster Printing System (CARPS)
This software extends the power of the Windows operating system to a printer to speed up and
simplify printing. Canon Advanced Raster Printing System provides more printing control
under Windows applications.
If you are using the Canon imageCLASS D300 Series machine as a local printer (connected
directly to your computer), follow the steps in “Installing User Software” on page 2-3 or,
according to your operating system, the steps in “Windows 98/Me” on page 2-11, “Windows
2000” on page 2-20 or “Windows XP” on page 2-29. If the imageCLASS D300 Series is
already on your network, and you want to start using it, follow the steps in “Connecting to the
imageCLASS D300 Series Already on Your Network” on page 2-37. If you want to install
the imageCLASS D300 Series as a shared printer, follow the steps in “Connecting the
imageCLASS D300 Series as a Shared Printer” on page 2-41.
What is CARPS?
What is CARPS?What is CARPS?
What is CARPS?
Installing CARPS
Installing CARPSInstalling CARPS
Installing CARPS

2-3
2
Installing Canon Advanced Raster Printing System
This section describes how to install CARPS using Setup Wizard, Plug and Play, and Add
Printer Wizard.
If you want to configure the port setting and your operating system is Windows 2000/XP,
follow the steps in “Installing Printer Driver without a USB Connection” on page 2-6. If
not, follow the steps in “Installing Printer Driver through a USB Connection” on page 2-3.
■
■■
■Installing Printer Driver through a USB Connection
Installing Printer Driver through a USB ConnectionInstalling Printer Driver through a USB Connection
Installing Printer Driver through a USB Connection
The following is the installation procedure of the user software using a USB connection, under
Windows 98/Me/2000/XP.
The screen shots shown are from Windows 2000.
Installation Procedures
Installation ProceduresInstallation Procedures
Installation Procedures
Installing User Software
Installing User SoftwareInstalling User Software
Installing User Software
1Make sure the machine is not connected to your computer and it is turned on.
IMPORTANT
• Do not connect the USB cable to the port on your computer at this time. During the
installation of the software, the installation program will prompt you when it is
appropriate to connect the machine to your computer.
• If you are using Windows 2000/XP, be sure to log on as member of Administrators.
The full control access right for the printer is necessary for the installation of
CARPS.
2Place the CD-ROM into your CD-ROM drive. The installation starts automatically.
NOTE
If the installation does not start automatically, select Run from the Start menu type
“D:\Drivers\us_eng\prnsetup\Setup.exe” (if your CD-ROM drive is drive “D:”) in the
command line click OK.

2-4
2
Installing Canon Advanced Raster Printing System
3Click Next on the CARPS Printer Driver dialog box.
4When the License Agreement dialog box appears, check the contents. Select I accept the
terms in the license agreement click Next.
NOTE
A message recommending you to restart your computer may appear under some
operating systems. In this case, continue installing after restarting your computer.

2-5
2
Installing Canon Advanced Raster Printing System
5Check Install Printer Driver through a USB Connection click Next Ye s .
6Connect the machine to your computer with the USB cable. The program starts installing the
printer driver automatically.
IMPORTANT
The USB cable must be connected to the port on your computer within 90 seconds
after Ye s is clicked, otherwise the installation will not complete. For more
information on connecting the USB cable, refer to the Setup Sheet.

2-6
2
Installing Canon Advanced Raster Printing System
■
■■
■Installing Printer Driver without a USB Connection
Installing Printer Driver without a USB ConnectionInstalling Printer Driver without a USB Connection
Installing Printer Driver without a USB Connection
The following is the installation procedure of the user software without using a USB
connection, under Windows 2000/XP.
The screen shots shown are from Windows 2000.
.
7When the installation is complete, the following dialog box appears. Select Ye s , I w a n t t o
restart my computer now on the dialog box click Exit.
1Make sure the machine is connected to your computer and it is turned on.
IMPORTANT
• If Plug and Play is automatically carried out and the Found New Hardware
Wizard dialog box appears, click Cancel and follow the procedure below.
• If you are using Windows 2000/XP, be sure to log on as member of Administrators.
The full control access right for the printer is necessary for the installation of
CARPS.
2Place the CD-ROM into your CD-ROM drive. The installation starts automatically.
NOTE
If the installation does not start automatically, select Run from the Start menu type
“D:\Drivers\us_eng\prnsetup\Setup.exe” (if your CD-ROM drive is drive “D:”) in the
command line click OK.

2-7
2
Installing Canon Advanced Raster Printing System
3Click Next on the CARPS Printer Driver dialog box.
4When the License Agreement dialog box appears, check the contents. Select I accept the
terms in the license agreement click Next.
NOTE
A message recommending you to restart your computer may appear under some
operating systems. In this case, continue installing after restarting your computer.

2-8
2
Installing Canon Advanced Raster Printing System
5Uncheck Install Printer Driver through a USB connection click Next.
6Check Add printers and Update Drivers click Next.