Canon PIXMA MP110 User manual

PIXMA MP110/130
SERVICE
MANUAL
REVISION 0
HY8-13A2-000
COPYRIGHT©2004 CANON INC. CANON PIXMAMP110/130 NOVEMBER 2004

Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the
information necessary for qualified persons to learn technical theory, installation, maintenance, and repair
of products. The manual covers information applicable in all regions where the product is sold. For this
reason, it may contain information that is not applicable to your region.
Revision
This manual could include technical inaccuracies or typographical errors due to improvements or changes
made to the product. When changes are made to the contents of the manual, Canon will release technical
information when necessary. When substantial changes are made to the contents of the manual, Canon will
issue a revised edition.
The following do not apply if they do not conform to the laws and regulations of the region where the
manual or product is used:
Trademarks
Product and brand names appearing in this manual are registered trademarks or trademarks of the
respective holders.
Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated
into another language without the written permission of Canon Inc., except in the case of internal business
use.
Copyright © 2004 by Canon Inc.
CANON INC.
Inkjet MFP Quality Assurance Div.
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-8501, Japan

I. MANUAL OUTLINE
This manual consists of the following three parts to provide information necessary to service the PIXMA
MP110/MP130:
Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA MP110/MP130
Part 2: Technical Reference
New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA
MP110/MP130
Part 3: Appendix
Blockdiagrams PIXMAMP110/MP130
Reference:
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer
to the graphics in the separate Parts Catalog.

II. TABLE OF CONTENTS
Page Part 1: MAINTENANCE
1-1 1. MAINTENANCE
1-1 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement
Consumables by Service Engineer
1-2 1-2. Customer Maintenance
1-3 1-3. Product Life
1-3 1-4. Special Tools for Service
1-4 1-5. Serial Number Location
1-5 2. LIST OF ERROR DISPLAY / INDICATION
1-5 2-1. Users Error Messeges
1-8 2-2. User Error Codes
1-8 2-3. Service Error Codes
1-8 2-4. New Error Codes and Recovery Methods
1-8 2-5. Warnings
1-9 2-6. Troubleshooting by Symptom
1-12 3. REPAIR
1-12 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
1-14 3-2. Special Notes on Repair Servicing
(1)
Flexible cable and harness wiring, connection
(2) Notes on disassembly
1-16 3-3. Adjustment / Settings
(1) Paper feed motor adjustment
(2) Grease application
(3) Waste ink counter setting
1-19 3-4. User Data Flow
1-21 3-5. Service Switches
(1) Hardware switches
(2) Service data overview
(3) Service data registration / setting method
(4) Service data menu
(5) New service data added to this model
1-25 3-6. Test Mode
(1) User test print Functions
(2) Test mode overview
(3) Test mode Menu
1-29 3-7. Flash ROM Version Upgrade
1-30 4. CLEANING YOUR MACHINE
1-30 4-1 Exterior
1-30 4-2 Scanning Unit
1-31 5. PRINTER TRANSPORTATION

Page Part 2: TECHNICAL REFERENCE
2-1 1. NEW TECHNOLOGIES
2-1 2. CLEANING MODE AND AMOUNT OF INK PURGED
2-2 3. PRINT MODE
2-6 4. FAQ (Problems Specific to the PIXMA MP110/ MP130 and Corrective Actions)
Page Part 3: APPENDIX
3-1 1. BLOCK DIAGRAM
3-2 2. PIXMA MP110/ MP130 SPECIFICATIONS

Part 1
Maintenance

1-1
1. MAINTENANCE
1-1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement
Consumables by Service Engineer
(1) Adjustment
Item Timing Purpose Tool
Approx.
time
Country setting
(Service Mode)
- At MAIN BOARD
ASS’Y replacement
To set the country. None
(Service Mode
MARKET
MODEL-JPN)
1 min.
Registration of
waste ink
absorption
amount at the
waste ink counter
(Service Mode)
- At MAIN BOARD
ASS’Y replacement
- At INK ABSORBER
(HY7-2819/2820)
replacement
To register the waste ink
absorption amount at the
waste ink counter.
None
(Service Mode
COUNTER
ACSESS)
1 min.
Print head
alignment
- At print head
replacement
- At MAIN BOARD
ASS’Y replacement
To compensate the print
head landing-in position
error.
None
- Main body
buttons
- Computer
settings via
the printer
driver
2 min.
Paper feed motor
installation
adjustment *1
-At PAPER FEED
MOTOR UNIT
replacement
To adjust the belt tension.
(Install the paper feed
motor unit by moving in
the direction to stretch the
belt tightly with proper
tension.)
None 2 min.
Grease
application
-At CARRIAGE UNIT
replacement
-At MAIN UNIT
replacement
-To apply grease to the
carriage sliding portion
and the carriage rail
portion.
- To apply grease to the
blade.
- To apply grease to the
Eject Roller sliding
portion.
-FLOIL
KG-107A
(QY9-0057)
-MOLYKOTE
PG641
(CK-0562)
2 min.
*1: Caution for the paper feed motor installation adjustment
The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
(2) Periodic maintenance
Item Timing Purpose Tool Approx.
time
None

1-2
(3) Periodic replacement parts
Item Timing Purpose Tool Approx.
time
None
(4) Replacement consumables
Item Timing Purpose Tool Approx.
time
None
1-2 Customer Maintenance
Item Timing Purpose Tool
Approx.
time
Print head
alignment
At print head
replacement.
To compensate the print
head landing-in position
error.
- Main body
buttons
- Computer
performed by
the automatic
settings via the
printer driver
3 min.
Print head cleaning When print quality is
not satisfying.
To improve nozzle
conditions.
- Main body
buttons
- Computer
settings via the
printer driver
30 sec. -
1 min.
Print head
refreshing
When print quality is
not satisfying (and not
improved by print head
cleaning).
To improve nozzle
conditions.
- Main body
buttons
- Computer
setting via the
printer driver
1 min. -
1 min.
and half
Ink tank
replacement
When an ink tank
becomes empty. (At No
Ink error)
- -
2 min.
Paper feed roller
cleaning
When paper cannot be
fed properly.
To clean the paper feed
rollers.
Main body
buttons
2 min.

1-3
1-3 Product Life
(1) Main body
At any of the following (I) to (II), whichever comes first.
(I) Print Volume: 4,000 pages
BK: 2,000 pages (in printing A4, Black 1,500 character standard document pattern)
CL: 1,200 pages (in printing A4, 7.5 % duty per color pattern)
120 pages (in printing A4, photo, borderless)
80 pages (in printing L-size, photo, borderless)
600 pages (in printing Postcard, photo, borderless)
The figures of Print Volume shown above indicate an assumed breakdown when an average user prints 4,000
pages.
(II) Years of use:
3 years of use
(2) Print head
Item Details
Structure 4 color integrated head (Detachable ink tanks)
Print head Bk: 320 nozzles, 2-column vertical array
C/M/Y: 128 nozzles/color, 2-column vertical array/color
Droplet: Bk 30pl, Col 5pl/2pl
Ink colors Bk (pigment), Col: C, M, Y (high coloration)
Ink tanks BCI-24Black, BCI-24Color
Weight Approx. 58 g (ink tanks are not included)
Form of supply Service parts (ink tanks are not included)
Service parts number: QY6-0054
Product life 4,000 pages (the same as the main body)
(3) Ink tanks
BCI-24Black: approx. 300 pages (JEIDA standard patternJ1, plain paper, standard mode)
approx. 520 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode)
BCI-24Color: approx. 170 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode)
1-4 Special Tools for Service
Name Tool No. Purpose Remarks
MOLYKOTE
PG641
CK-0562-000 To be applied to the lift cam base upper
gear and the lift cam shaft sliding portion.
In common with
other models.
FLOIL KG-107A QY9-0057-000 To be applied to the carriage sliding
portion, the carriage rail portion, and the
paper guide flapper’s sliding portion.
In common with
other models.

1-4
1-5 Serial Number Label Location
The middle on the rear cover

1-5
2. LIST OF ERROR DISPLAY / INDICATION
Error Messages
Look for the applicable error message and execute the appropriate countermeasures.
2-1 User’s error messages
Look for the applicable error message and execute the appropriate countermeasures.
“BLACK INK LOW”
Cause: The ink level in the black ink tank is low.
Solution: Make sure you have a new black ink tank ready to replace the used one when ink runs out. If the
machine stops printing when copying or photo printing, you can continue printing by pressing the
[OK] button. However, note that ink may run out. If print quality deteriorates or the print out is blank,
replace the ink tank.
“CANNOT USE CARD TURN OFF AND ON”
Cause: You have inserted a memory card incompatible with the machine or a damaged memory card into the
card slot.
Solution: Remove the memory card from the card slot, and then turn the power OFF and ON again.
“CARD READ ERROR TURN OFF AND ON”
Cause: The data on the memory card may be inaccessible.
Solution: Check the data on the memory card in your digital camera.
Check the connection between the multi-card board and the MAIN board.
Replace the multi-card board.
Replace the MAIN board.

1-6
“CARTRIDGE JAMMED”
Printing position compensation failed
Cause: Carriage movement prevented by one of the following.
Damaged or deformed carriage shaft.
Insufficient grease.
Solution: Replace the carriage shaft.
Replace the deformed parts.
Apply more grease.
Cause: Bi-directional print displacement compensation failed because the carriage motor is out of step, or
some similar reason.
Solution: Replace the carriage motor.
Home position error
Cause: Tried to stop the carriage unit that has been moving or to move the carriage unit at a pause by force.
Solution: Do not touch the carriage unit other than the carriage at the cartridge replacement position.
Cause: Foreign body in carriage section.
Solution: Open flatbed ass’y and remove the foreign body.
Cause: Loose carriage belt.
Solution: Replace the carriage unit.
Cause: Carriage motor does not work.
Solution: Switch Power OFF/ON.
Replace the carriage motor.
Cause: The position of the carriage cannot be detected (due to smears on the carriage encoder film or a MAIN
board failure).
Solution: Switch Power OFF/ON.
Wipe the carriage encoder film with a cloth moistened with alcohol.
Replace the carriage unit.
Replace the carriage encoder film.
Replace the MAIN board.
“CHECK PRINTER”
Cause: The printer’s internal unit has malfunctioned.
Solution: Clear the paper jam.
Press the [OK] button.
Reinstall the print head.
Turn the power off and on.

1-7
“COLOR INK LOW”
Cause: The ink level in the color ink tank is low.
Solution: Make sure you have a new color ink tank ready to replace the used one when ink runs out. If the
machine stops printing when copying or photo printing, you can continue printing by pressing the
[OK] button. However, note that ink may run out. If print quality deteriorates or the print out is blank,
replace the ink tank.
“COVER OPEN”
Cause: You opened the scanning unit (printer cover) during an operation.
Solution: Close the scanning unit (printer cover).
Cause: Cover sensor failure.
Solution: Replace the cover sensor.
“PUT IN CARTRIDGE”
Cause: The print head is not set in this machine.
Solution: Set the print head.
“PLEASE CLEAR PAPER JAM AND PRESS [OK]”
Cause: There is a recording paper jam.
Solution: Clear the recording paper jam and press the [OK] button.
“PLEASE LOAD PAPER AND PRESS [OK]”
Cause: The multi-purpose tray is empty.
Solution: Load paper in the multi-purpose tray. Make sure that the stack is below the paper limit mark. Then
press the [OK] button.
“WASTE NEAR FULL”
Cause: The waste ink tank absorber (which holds the ink used for print head cleaning) is nearly full.
Solution: If the “CHECK PRINTER” message is displayed, select “COUNTER ACCESS” in the Service Mode
and input “0” at the waste ink counter. After that, replace the ink tank absorber.
“WRONG CARTRIDGE”
Cause: The print head is not installed correctly.
Solution: Install the print head correctly.
Cause: The print head failure.
Solution: Replace the print head.

1-8
2-2 User Error Codes
None.
2-3 Service Error Codes
None
2-4 New Error Code and Recovery Methods
None
2-5 Warnings
Main body no LED indications.
Displayed warning Remarks
None None

1-9
2-6 Troubleshooting by symptom
Symptom Solution Remarks
The unit does not power on.
(1) Check the power cord connection.
(2) Check the connection between the
MAIN board (J5) and the power
supply unit.
(3) Replace the power supply unit.
Nothing is displayed in LCD
display.
(1) Check the connection between the
Operation panel unit and the MAIN
board (J4).
(2) Replace the SCANNER unit.
(3) Replace the MAIN board.
General
errors
The buttons on the
operation panel do not
work.
(1) Check the connection between the
Operation panel unit and the MAIN
board (J4).
(2) Replace the SCANNER UNIT.
(3) Replace the MAIN board.
Paper is not fed properly.
(The Paper feed motor does
not run.)
(1) Check the connection between the
paper feed motor and the MAIN board
(J7).
(2) Replace the paper feed motor.
(3) Replace the MAIN board. *1
Paper is not picked up from
the auto sheet feeder.
(1) Check whether there is any broken
part or foreign matter in the paper feed
section.
(2) Replace the SEPARATION UNIT.
(3) Replace the MAIN board. *1
Printing
operation
errors
The carriage motor does not
run.
(1) Check the connection between the
carriage motor and the MAIN board
(J6).
(2) Replace the carriage motor.
(3) Replace the MAIN board. *1
Printing
quality
errors
- Nothing is printed at all.
- Colors are not printed.
(1) Remove the print head and reinstall
it.
(2) Perform the cleaning on the print
head five times with the cleaning
operation and print out the nozzle
check pattern. Visually cheek the test
print for non-discharge of ink from
nozzle. (Fig. 1-1)
(3) Replace the print head. *2
(4) Replace the appropriate ink tank.
(5) Replace the purge unit.
(6) Replace the carriage unit.
(7) Replace the MAIN board. *1

1-10
Symptom Solution Remarks
Blotches or blank ink appears
after cleaning the print head.
Lines that the printing data
does not contain are printed.
(1) Remove the print head and reinstall
it.
(2) Perform the cleaning on the print
head five times with the cleaning
operation and print out the nozzle
check pattern. Visually check the
test print for non-discharge of ink
from nozzle. (Fig. 1-1)
(3) Replace the print head. *2
(4) Replace the appropriate ink tank.
(5) Replace the purge unit.
(6) Replace the carriage unit.
(7) Replace the MAIN board. *1
(8) Replace the MAIN board.
Soiled paper (1) Feed a few sheets of paper through
the machine.
(2) Clean the paper feed section with a
clean cloth or a clean cotton bud.
Printing
quality
error
Pictures or characters are
extended in print results.
<Carriage scanning direction>
(1) Check whether grease is applied to
the carriage encoder film.
(2) Carefully and gently wipe the
carriage encoder film using lint-free
paper moistened with alcohol.
Do not scratch the surface of the
carriage encoder film.
(3) Replace the carriage encoder film.
(4) Replace the carriage unit.
<Paper feeding direction>
(1) Check whether grease is applied to
the paper feed encoder film.
(2) Carefully and gently wipe the paper
feed encoder film using lint-free
paper moistened with alcohol.
Do not scratch the surface of the
paper feed encoder film.
(3) Replace the paper feed encoder
film.
(4) Replace the timing sensor unit.
The Contact Sensor drive
motor does not run.
(1) Check the connection between the
contact sensor drive motor and the
MAIN board (J8).
(2) Replace the scanner unit.
(3) Replace the MAIN board.
The Scanned images are
abnormal.
(1) Check the connection between the
contact sensor and the MAIN board
(J8).
(2) Replace the scanner unit.
(3) Replace the MAIN board.
Scanning
errors
The image has vertical stripes.
The colors or the brightness of
the image is abnormal.
(1) Clean the document glass.
(2) Check the connection between the
contact sensor and the MAIN board
(J8).
(3) Replace the scanner unit.
(4) Replace the MAIN board.
*1 The absorption amount of the waste ink absorber is set based upon the amount that the BJ cartridge has
ejected. The settings of the waste ink capacity are stored in EEPROM of MAIN board. When replacing the MAIN
board, check the waste ink capacity before the replacement, and input the waste ink capacity at the new MAIN

1-11
board after the replacement.
*2 Replace the print head only when the machine does not recover after refreshing the print head twice.
Missing dots
Unstable printing Splashed dots
Figure1-1 Defective Pattern Sample

1-12
3. REPAIR
3-1 Notes on Service Part Replacement (and Disassembling / Reassembling)
Service part Notes on replacement*1 Adjustment / settings Operation check
MAIN BOARD
ASS’Y
(HY7-2810/2811)
- Before removal of the MAIN
board ass'y, remove the power
cord, and allow for approx. 1
minute (for discharge of
capacitor's accumulated
charges), to prevent damages
to the MAIN board ass'y.
[For details, see 3-2. Special
Notes on Repair Servicing (2)
Notes on disassembly.]
<After replacement>
1) All clear.
2) Register the waste ink
absorber capacity at
COUNTER ACCESS in the
Service Mode.
3) Set MARKET MODEL in
the Service Mode.
[For details of 1) to 3)
above, see 3-5. Service
Switches]
5) Set MECHANICAL SET in
the Service Mode.
- Nozzle check
patten print
- Printing via USB
connection
INK ABSOBER
(HY7-2819/2820)
<After replacement>
1) Register the waste ink
counter. [For details, see
3-5. Service Switches]
- Nozzle check
patten print
CARRIAGE UNIT
(HY7-2844)
<At replacement>
1) Apply grease to the sliding
portion.
[For details, see 3-3.
Adjustment / Settings (3)
Grease application.]
<After replacement>
1) Perform the print head
alignment in the User
Mode.
2) Shipment Settings [For
details, see 3.5. Service
Switches.]
- Nozzle check
patten print
PAPER FEED
MOTOR UNIT
(HY7-2826)
- The screws securing the
paper feed motor are allowed
to be loosened. (DO NOT
loosen any other red screws.)
<At replacement>
1) Adjust the paper feed motor.
[For details, see 3-3.
Adjustment / Settings (1)
Paper feed motor
adjustment.]

1-13
Service part Notes on replacement*1 Adjustment / settings*2 Operation check
TIMING SLIT STRIP
FILM
(HY7-2821)
TIMING SLIT DISK
FILM
(HY7-2817)
-Upon contact with the
film, wipe the film
with ethanol.
- Confirm no grease is
on the film. (Wipe off
any grease thoroughly
with ethanol.)
- Do not bend the film
<After replacement>
1) Perform the print head
alignment in the User
Mode.
- Nozzle check patten
print
PRINT HEAD
(QY6-0054))
<After replacement>
1) Perform the print head
alignment in the User
Mode.
- Nozzle check patten
print
*1: General notes:
- Make sure that the flexible cables and wires in the harness are in the proper position and connected
correctly.
[For details, see 3-2. Special Notes on Repair Servicing, (1) Flexible cable and harness wiring,
connection.]
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for
capacitor discharging to protect the logic board ass'y from damages).
- Do not touch the timing slit strip film and the timing slit disk film. No grease or abrasion is allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- Exercise caution with the red screws, as follows:
i. The screws securing the paper feed motor may be loosened only at replacement of the
paper feed motor unit (DO NOT loosen them in other cases).

1-14
3-2 Special Notes on Repair Servicing
(1) Flexible cable and harness wiring, connection
Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause
breakage of a line, leading to ignition or emission of smoke.
(I) MAIN board wiring
(2) Notes on disassembly
As a rule, refer to the Parts Catalog for instructions on how to disassemble and assemble the machine.
The following describes notes on disassembling.
(I) Claws when removing the front right cover or the front left cover
SCANNER MOTOR
(SCANNER UNIT)
LF ENCODER SENSOR
&
PAPER FEED MOTOR
POWER SUPPLY UNIT
PA P E R E D GE
SENSOR
COVER SENSOR
OPERATION PANEL
(SCANNER UNIT)
CARRIAGE MOTOR
PA P ER FE E D
SENSOR
CARRIAGE
UNIT
To CARD READER
BOARD JUSB1
CONTACT SENSOR
A