Cardo Systems SCALA RIDER G4 User manual

G4™
User Guide

TABLE OF CONTENTS
1.INTRODUCTION.........................................................3
2. CONTENTSOFTHERETAILBOX.........................................4
3. CHARGINGTHEHEADSET...............................................4
4. BASIC SETUP AND CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.1GENERALFUNCTIONS.............................................5
4.2 SPOKEN STATUS ANNOUNCEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.3 AUDIO SOURCES AND PRIORITIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.4FIRMWAREUPGRADEOPTION....................................6
4.5RESETTINGYOURHEADSET.......................................6
5.GETTINGSTARTED.......................................................6
5.1 MOUNTING THE HEADSET ON THE HELMET . . . . . . . . . . . . . . . . . . . . . . 6
5.2 ATTACHING THE CORDED MICROPHONE CLAMP ON A
FULL-FACEDHELMET.............................................7
5.3 POSITIONING THE MICROPHONE AND SPEAKERS . . . . . . . . . . . . . . . . . 7
5.4 ATTACHING AND REMOVING THE HEADSET FROM THE
HELMETCLAMP..................................................8
5.5USINGTHEFLIP-UPANTENNA ....................................8
6. CONNECTING BLUETOOTH ENABLED MOBILE PHONES, GPS OR
MP3(A2DP)DEVICES....................................................8
6.1MOBILEPHONE .................................................9
6.2GPSDEVICE .....................................................9
6.3 MP3 MUSIC (wireless option – A2DP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
7. THE SOUND OF MUSIC: Built-In FM Radio and external MP3 Player
(cableoption)...........................................................11
7.1FMRADIO.........................................................11
7.2 CABLE CONNECTING YOUR MP3 PLAYER OR OTHER
EXTERNALAUDIOSOURCES .....................................12
8.USINGTHEMOBILEPHONE..............................................12
9.USINGTHEINTERCOM...................................................13
9.1INTRODUCTION..................................................13
9.2BACKWARDSCOMPATIBILITY......................................13
9.3 BEFORE STARTING THE INTERCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
9.4INITIATEINTERCOMCALLS........................................15
9.5RECEIVINGINTERCOMCALLS .....................................15
9.6 ENABLE/DISABLE VOICE CONNECT FEATURE VOX. . . . . . . . . . . . . . . . 15
9.7 RESET PAIRING RESTORING THE ORIGINAL
DEFAULTCONFIGURATION......................................15
9.8NOTEWORTHYISSUES ............................................15
9.9 TROUBLESHOOTING THE INTERCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
9.10 USING THE G4 FOR INTERCOM WITH OTHER
G4HEADSETS....................................................16
9.10a.TWOWAYINTERCOM......................................16
9.10b.THREEWAYINTERCOM....................................17
9.10c.FOURWAYINTERCOM.....................................17
9.11 USING THE G4 FOR INTERCOM WITH OTHER
SCALA RIDER HEADSETS .......................................19
9.11a. TWOWAY INTERCOM WITH SCALA RIDER Q2.............19
9.11b. TWOWAY INTERCOM WITH EARLIER SCALA RIDER
MODELS .................................................19
9.11c. THREE WAY INTERCOM WITH OTHER
SCALA RIDER HEADSETS.................................20
10. SUPPORT..............................................................21
11. NOTICES...............................................................21
IMPORTANT: This is version 1.2 of the User Manual. Please note, that our manual
is updated periodically on the Cardo website in order to include the very latest
features as well the new options and functions of your new scala rider G4 head-
set. Please visit www.cardosystems.com/download/manuals to check now if
the manual you are holding is the most updated version and download the web-
site manual version in your preferred language.
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1. INTRODUCTION
Congratulations, and thank you for choosing the scala rider G4
Bluetooth® Headset for motorcycle helmets.
This manual will help you operate the headset, but you should rst
familiarize yourself with the Bluetooth functionality of your mobile
phone and/or GPS device before using the scala rider G4.
The retail box of the G4 contains one headset unit. When paired with
another scala rider G4, the headsets can be used as an Intercom at a
range of up to one mile or 1.6 km (subject to terrain).
Your scala rider G4 is an immensely versatile communication and
entertainment tool with a wide range of connectivity options. The
headset may be used as follows:
1. as a Bluetooth headset for mobile phone communication (sup-
porting Bluetooth Headset and Handsfree* proles at range of
10 m / 33 ft. range)
2. as a Bluetooth stereo headset for wireless music streaming (sup-
porting the Bluetooth A2DP and AVRCP proles, compatible with a
variety of MP3 Players, adapters and other audio devices)
3. as a 3-Way Bike-to-Bike Intercom for conference calls with up to
two other scala rider G4 or Q2 headsets (up to 1 mile / 1.6 km.
range between two G4 headsets and in Full Duplex** mode)
4. as a 4-Way Intercom for conference calls between up to four G4
headsets on two motorcycles (i.e. between two drivers and their
passengers up to 1 mile / 1.6 km. range and in Full Duplex** mode)
5. as a Driver-to-Passenger Intercom (backwards compatible with
earlier scala rider headsets)
6. as a Bluetooth headset for receiving GPS Navigation instructions
and Streaming Audio from compatible Bluetooth devices
7. as a stereo headset for listening to the built-in FM Radio
8. as a stereo headset for listening to cable-connected audio devices,
(such as non-Bluetooth MP3 Players, iPods™ and iPhones™)
ADDITIONAL SPECIAL FEATURES:
➤Your headset is equipped with AGC technology (Automatic Gain
Control), allowing your scala rider G4 to automatically increase or
reduce its volume according to ambient noise and driving speed.
You can also control the volume level manually.
➤The G4 also oers VOX technology for safe and hands-free opera-
tion of some key functions (Voice Dial, Answer Call, Reject Call).
➤The G4 contains advanced software which you may update
through any Windows® XP or Vista™ based PC.
➤The G4 oers spoken status instructions, so that you always know
to whom or what device you are connected to at any given time.
We wish you a great scala rider experience and remain available for any
inquiries you may have. Just write us at [e-mail]
Visit www.cardosystems.com/download/manuals to download
this manual also in other languages
_________________________
* Mobile phones that do not support the Bluetooth Handsfree prole may prevent
you from using certain advanced features
** “Full Duplex” lets you to speak and hear the other party simultaneously, similar to
mobile or landline phone conversations and unlike walkie-talkie communications
3
scala rider®G4™

2. CONTENTS OF THE RETAIL BOX
Helmet clamp (subject to the version purchased: Boom-Mounted or Cord-
Mounted Microphone)
Two speakers
Noise
canceling
microphone
Flexible Boom
scala rider G4 headset
Flip-up
antenna
Channel A
Button
• Connect to
Rider A
• MP3 Button
Channel B Button
• Connect to Rider B
• FM Radio Button
Mobile
Phone
Button
Volume Up /
Forward
Button Volume
Down /
Rewind
Button
Charging Jack
& Firmware
download port
Wall charger plug
USB adapter cable
Allen wrench
Velcro pads
MP3 cable
Glue plate
Pre-moistened Towlette
Carry pouch
Microphone sponges
Flat sponge for full-face helmets and round sponge for other helmet types
User Guide, Warranty and Registration form
The scala rider G4 is also available in a cord-mounted microphone
version to better t certain full-faced helmets with tight chin sections
IMPORTANT:
Your scala rider G4 is a water-resistant device, designed for use under
moderate rain or snow conditions. However, the headset is not rated
waterproof and should not be used under severe weather conditions. The
cover lid protecting the Charging Jack should be kept tightly closed at all
times to prevent moisture from entering the device.
3. CHARGING THE HEADSET
Make sure that your headset is fully charged for at least four hours
before initial use. Open the silicone cover protecting the Charging
jack and Firmware download port.
Insert the USB cable to the wall charger and insert
the other end of the cable to the headset’s Charging
Jack. While charging, the Red Light turns on. When
charging is complete, the Red Light will turn o.
Sliding Panel
Silicone cover
MP3 Jack
(back of clamp)
LED
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English
Your wall charger and USB adaptor cable serve
two purposes:
1. Charging your headset from any A/C
wall socket or from a USB port on your
computer (charging time from computer takes longer)
2. Downloading software upgrades from any Windows® XP or
Vista™ based computer (see section 4.4 for details).
4. BASIC SETUP AND CONFIGURATION
4.1 GENERAL FUNCTIONS
DESIRED RESULT REQUIRED ACTION
Turn on the headset Press the Mobile Button steadily for at least four
seconds
Led indication: Three blue ashes.
Audio feedback: Ascending tone (low-high).
Turn o the headset Press the Mobile Button steadily for at least three
seconds
Led indication: Three red ashes.
Audio feedback: Descending tone (high-low).
Increase the volume Tap the Volume Up Button
Decrease the volume Tap the Volume Down Button
Mute Tap simultaneously Volume Up and Volume Down
while any audio is on
Battery Level
Indicator
Press and hold the Volume Up Button for three
seconds
Blue light = Battery is fully charged
Red/blue light = Battery is half full
Red light = Battery is almost empty
4.2 SPOKEN STATUS ANNOUNCEMENTS
Your scala rider G4 headset oers various audio status messages
sent through your speakers. Among others, it will announce your con-
nection state, e.g. whether you are in mobile phone or on intercom
mode, it will conrm changes of such modes and more. By default
the feature is ON, and can be disabled as outlined below.
The Voice menu can be set at any one of the available language op-
tions. In the future, more languages will be available for downloading
from our website (see section 4.4 for Firmware Upgrade).
Entering the Voice Menu: Press and hold the CHANNEL “A” button
and CHANNEL “B” button simultaneously for 3 seconds while the
headset is on standby. Once entering the system, follow the voice
instructions in English or choose your preferred language.
Disable/Enable status announcements: Press and hold the Vol-
ume Down Button for 6 seconds.
ON: Led indication: Solid blue + Audio feedback: One short beep
OFF: Led indication: Solid red + Audio feedback: Two short beeps
4.3 AUDIO SOURCES AND PRIORITIES
The dierent audio sources connected to the G4 are prioritized as
shown below, i.e. the higher priority source will always override and
interrupt the lower one.
For example, incoming mobile phone calls will interrupt ongoing
Intercom calls, while incoming intercom calls will interrupt the audio
from the built-in FM Radio etc.
Higher Priority 1. Mobile phone audio or GPS instructions
(device specic)
2. Intercom
3. A2DP audio source
4. FM Radio (built-in)
5. Auxiliary Line-In Port (for corded connection
e.g. MP3 players).

Lower Priority
5
scala rider®G4™

4.4 FIRMWARE UPGRADE OPTION
In the future you will be able to install rmware
upgrades and program patches to keep the
software of your G4 up-to-date. Among others,
future rmware upgrades will include additional
status announcements and other valuable functions. To ensure that
you don’t miss out on the latest versions, please register online at
www.cardosystems.com/download/softwareupgrade and have
your serial number ready. For downloading upgrades, please use the
USB cable included in the retail package of your scala rider G4.
Please note that until further notice, upgrades will only be available for
Windows® based computers with XP™ or Vista™ operating systems.
4.5 RESETTING YOUR HEADSET
If your headset fails to respond despite repeated attempts, you can
reset your headset by charging it. After approximately 10 seconds,
remove the headset from the charger and turn it on again. Your head-
set should now respond as expected.
5. GETTING STARTED
5.1 MOUNTING THE HEADSET ON THE HELMET
The Helmet clamp that includes your microphone and speakers must
rst be mounted on the helmet. Once mounted, the headset unit can
be attached or detached from the clamp at any time (sec. 5.4).
There are two methods that can be used to attach the clamp to the
helmet:
Standard Method: Recommended for most helmet types.
Glue Plate Method: Recommended for helmets
to which the standard method cannot be applied,
using the Glue Plate included in the box.
Glue Plate
Standard Method: Fastening the Clamp to the
Helmet
1. Use the enclosed Allen Wrench to loosen
the two screws on the Back Plate.
2. Slide the Back Plate between the internal
padding and the external shell of the helmet.
3. Adjust the clamp’s location so that the
microphone is located in front of the center
of your mouth, and then tighten the screws.
You may need to reposition the Clamp
repeatedly until you identify the best spot.
If you have purchased a helmet clamp version with
the corded microphone, please refer to section 5.2.
Glue Plate Method: Attaching the Clamp by way of glue
You have the option to glue the Helmet Clamp onto your helmet,
when the above standard method cannot be used, or in case you
prefer to secure the Helmet Clamp with adhesive glue.
Caution: This process can be done only once!
NOTE: While we have no reason to believe that the gluing option might nega-
tively aect any helmet, Cardo does not assume any responsibility
to that eect, irrespective of its nature and circumstances. The Glue
Plate is oered as a free option that you may choose to use at your
own risk and subject to renouncement of any future claims.
1. Use the enclosed Allen Wrench to remove
both Allen screws and release the Helmet
Clamp’s back plate.
2. Determine the location on the helmet where the Helmet
Clamp must be attached.
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English
3. Adjust the Helmet Clamp’s location on the Helmet so that the
microphone is located opposite the center of
your mouth. You may need to reposition the
Clamp repeatedly until you identify the best
spot. (Be sure to clean the selected area prior
to the gluing process).
4. Use the pre-moistened Towlette to clean the helmet area where
you want to install the Glue Plate. Allow to dry thoroughly.
5. Peel the foil cover from the Glue Plates’ adhesive pad.
6. Place the Glue Plate into position according to #3. Press rmly
15 seconds on all 3 parts of the Glue Plate.
7. The adhesive pad bonds to full strength over the next 24
hours. Therefore it is recommended to not use the headset
during this 24 hour period.
8. Fasten the Clamp to the Glue Plate using the Allen screws that
were previously removed.
If you have purchased a helmet clamp version with the corded
microphone, please proceed as follows:
5.2 ATTACHING THE CORDED MICROPHONE CLAMP ON A
FULLFACED HELMET
If you are using the corded microphone version, you must rst make
sure your helmet clamp is attached to your
helmet as described in previous section (5.1).
Clean the exact spot on the internal padding of
the helmet, opposite your mouth, where the
microphone will be placed.
a. Peel the foil cover from the adhesive Velcro
pad and place the Velcro pad on the chosen
location opposite your mouth.
b. Attach the microphone to the Velcro, as shown in photo.
c. When done, tighten the screws of the clamp
5.3 POSITIONING THE MICROPHONE AND SPEAKERS
Speaker A
Speaker B
The microphone must be positioned in
front of the center of your mouth as
detailed above.
Attach the speakers to the Velcro inside
your helmet, opposite your ears (short
speaker cord for left ear & long speaker
cord for right ear). Use the supplied
Velcro pads if needed.
Using two speakers inside the
helmet may be prohibited in
certain jurisdictions. If this is the
case, you should tuck away the
long corded speaker underneath
the helmet padding as follows:
Speaker A
Speaker B
Speaker B
Cable
Lead the speaker cord [B]
alongside the rim of the
padding to the right side and
then back to the left side, near
speaker [A]. Then place the
speaker [B] underneath the
padding.
NOTE: For best audio results, make sure that both of your speakers
actually touch your ears.
Please visit us at www.cardosystems.com/support/faq and
look for some very useful tips under the Audiokit category.
7
scala rider®G4™

5.4 ATTACHING AND REMOVING THE HEADSET FROM THE
HELMET CLAMP
ATTACHING:
Slide the headset sideways (i.e. horizontally)
along the sliding panel until a clicking sound
indicates that the headset is locked in place.
àslide headset sideways
REMOVING:
Your headset can be removed for charging or
for storage by sliding the headset sideways.
ß push headset with your thumb
5.5 USING THE FLIPUP ANTENNA
The ip-up antenna allows you to achieve
the maximum intercom range between bik-
ers. To open the antenna, simply press gently
against the protruding tab (at the tip of the
antenna) towards the direction of the helmet.
The internal spring will then cause the antenna to ip up.
To close the antenna, just push it backwards into its horizontal state
until it is locked in place.
NOTE: The sole purpose of the antenna is to increase intercom range
between bikers. There is no need to open it when using your
mobile phone, FM Radio or MP3 Player but you can do so
without concern
6. CONNECTING BLUETOOTH ENABLED MOBILE
PHONES, GPS OR MP3 (A2DP) DEVICES
Multiple Device Connectivity (“MDC”) with Bluetooth
compatible Devices
scala rider G4 or other
scala rider headset
Up to 1 mile / 1.6 km Bike-to-
*Bike Intercom Range
Between 3 separate bikers or
2 couples on
motorcycles 2
Mobile phone &
A2DP connectivity
Driver-to-Passenger
Full Duplex
Intercom
Connection
Driver-to-Passenger
Full Duplex
Intercom Connection
Built-in
FM radio
GPS MP3
player
Thanks to MDC technology the G4 oers parallel connectivity as follows:
With up to two other scala rider headsets and with one of the fol-
lowing Bluetooth devices listed below*:
➤Mobile Phone (either directly or via a GPS device)
➤GPS device
➤A2DP enabled MP3 Player or Adapter
➤Bluetooth Adapter
NOTE: If you plan to use your mobile phone while using a Bluetooth GPS
device, then you should pair your mobile phone to the GPS and
not to the G4 headset.
* see restrictions under 9.10 b
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6.1 MOBILE PHONE
To use your mobile phone with the scala rider G4, you must
rst pair your headset to the mobile phone.
Pairing is a one time process. Once the headset is paired to
a specic mobile phone, they will remain paired and automatically
recognize each other whenever they are within range.
If the connection between the phone and headset is lost, tap the
Mobile Button on your headset to reconnect the devices.
PAIRING THE HEADSET TO A BLUETOOTH MOBILE PHONE:
1. Turn on your phone and make sure its Bluetooth function is activated.
Turn on your headset by pressing the Mobile Button for at least three
seconds resulting in three blue ashes.
2. With the scala rider G4 turned ON, press and hold the Mobile
Button for at least six seconds until the Red and Blue Lights begin
rapidly alternating.
3. Search for Bluetooth devices on your phone by following the phone’s
instructions. Consult your phone’s User Manual for more information.
4. After a few seconds the phone will list “scala rider G4” as a dis-
covered device. Select it and follow your phone’s instructions to
accept the pairing.
5. When prompted, enter 0000 (four zeros) as your PIN or passkey.
6. Your phone will conrm that pairing has succeeded and the headset
will begin ashing slowly in Blue.
NOTE:
• If the Pairing process is not completed within two minutes, the headset will
return to Standby mode.
• Not all Bluetooth mobile phones can broadcast Bluetooth Stereo music
(A2DP), even if the phone has an MP3 player application. Consult your mobile
phone’s User Manual for more information.
With some mobile phones, you may need to tap the Mobile Button to connect
the headset to the phone after pairing is complete. The scalariderG4 will
automatically connect to the last phone connected to the headset.
6.2 GPS DEVICE
To use a Bluetooth enabled GPS device with the scala
rider G4, the two must rst be paired. This will allow
your GPS to transmit navigation instructions and audio to the speak-
ers of your G4 headset.
NOTE: Not all Bluetooth enabled GPS devices allow connections to
Bluetooth headsets. Among others, any such GPS unit must be
compatible with the Bluetooth “Handsfree” gateway protocol.
Please consult your GPS device’s User Manual for more information.
PAIRING THE HEADSET TO A GPS DEVICE:
1. Turn on your GPS
2. With the scala rider G4 headset turned ON, press and hold the
Volume Up Button for at least six seconds until the Red and Blue
Lights begin ashing simultaneously.
3. Search for Bluetooth headsets on your GPS device by following the
device’s instructions. Consult your GPS device’s User Manual for
more information.
After a few seconds the GPS will list “scala rider G4” as a discov-
ered device. Select it and follow your GPS’s instructions to accept
the pairing.
4. If your GPS device prompts for a PIN or Passkey enter 0000 (four zeros).
5. Your GPS device will conrm that pairing has succeeded. The head-
set will begin ashing slowly in Blue.
6. If you wish to use a Bluetooth mobile phone to make and receive
calls through the headset, you should pair your mobile phone to
your GPS device by following the instructions in your GPS manual.
NOTE: If the Pairing process is not completed within two minutes the
headset will return to Standby mode.
9
scala rider®G4™

NOTE: The priority schedule of your headset has been set in a way to avoid
incoming intercom calls to interrupt GPS instructions in progress. In such
case the intercom caller will hear a busy signal and you will hear two beeps,
indicating that an intercom caller is trying to page you. (see section 4.3 for
details on audio priorities of paired devices).
6.3 MP3 MUSIC WIRELESS OPTION  A2DP
Your headset is designed to receive wireless stereo music from
A2DP sources and mobile phones that support the Bluetooth
A2DP and AVRCP proles (mostly 3rd generation devices).
Using a Bluetooth device that supports the AVRCP prole will allow you to
operate all major A2DP source functions directly from your headset.
NOTE: The G4 can also receive audio via the enclosed cable from non-
Bluetooth MP3 Players or audio sources as described in section 7.2
While listening to music from an A2DP source, you will not miss any
mobile or intercom calls, as the headset will automatically stop the
music giving preference to the incoming call. However, after you ter-
minate your call, some MP3 sources may not automatically continue
but require manual re-activation.
SETTING UP YOUR MP3 PLAYER FOR BLUETOOTH STEREO A2DP
TRANSMISSION
To use a Bluetooth Stereo (A2DP) enabled MP3 Player or Adapter to
listen to stereo music, you must rst pair the device to your headset.
PAIRING THE HEADSET TO AN MP3 PLAYER OR ADAPTER
NOTE: If your A2DP source is integrated inside your Mobile Phone, then
you should pair it with your headset as described in section 6.1 above
1. Turn on your MP3 Player or Adapter, and make sure that its
Bluetooth function is activated.
2. With the scala rider G4 headset turned ON, press and hold the
Mobile Button for at least six seconds until the Red and Blue Lights
begin alternating rapidly:
3. Search for Bluetooth headsets on your MP3 Player by following the
device’s instructions.
NOTE: For use of a Bluetooth adapter, follow the device’s instructions.
4. After a few seconds the MP3 Player will list “scala rider G4” as a
discovered device. Select it and follow your MP3 Player’s instruc-
tions to accept the pairing.
5. If your MP3 player prompts for a PIN or Passkey enter 0000 (four zeros).
6. Once pairing is complete, your MP3 Player or Adapter may conrm
that pairing has succeeded, and the headset will begin ashing
slowly in Blue.
NOTE: If the Pairing process is not completed within two minutes the
headset will return to Standby mode.
Operating your A2DP source from your headset
Play press and hold the MP3 Button for 3 seconds
Pause/Stop* press and hold the MP3 Button for 3 seconds
Forward press and hold the Volume Up Button for 3 seconds
Rewind press and hold the Volume Down Button for 3 seconds
* Varies depending on your mobile phone model
10 scala rider® G4™