Carecaller LTE FallAlert User manual

CareCaller LTE FallAlert™ User Guide

How it Works
What is FallAlert™ and How Does it Work?
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Overview
The CareCaller LTE FallAlert™ is designed
to detect falls when they happen and alert all
contacts immediately. From the moment a
fall occurs, the FallAlert™ will:
1. Announce 3 times that the fall alert
has been activated, and to click the
SOS button to cancel
2. Send a text alert to all contacts
indicating a fall has occurred
3. Announce that the device is calling
contact number one
4. Call all contacts in sequence until an
answer
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Adjusting Sensitivity
All CareCaller LTE FallAlert™ devices come
standard with our fall alert technology. But
depending on the wearer and the daily activities
that he/she engages in, it may be necessary to
adjust the sensitivity of the fall detection. To
increase or decrease the sensitivity of the
FallAlert™, text fl1,*number 1-9*,1.
Example: fl1,8,1
fl1,3,1
Note: Level 1 is the least sensitive, while level
9 is the most.
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Enabling/Disabling Calls
When a fall is detected, the FallAlert™ will
automatically send text alerts, and then call
contacts individually until an answer. To disable
the calling option and have contacts only
receive text alerts, text fl1,fallsensitivity,0. To
enable calls to contacts, text fl1,fallsensitivity,1.
Example: fl1,8,0
fl1,3,1
Note: 0=Off, 1=On
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What’s in a Text Alert?
Below is an example of a
typical text alert:
Device Username
Date of Fall
Time of GPS Fix
Time of SOS Button Press
Current Battery Level
Real-Time Google
Maps GPS Link
Fall Indicator

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Cancelling a Fall Alert
In the event of false alarm, fall alerts can be
cancelled before an alert is sent out to
contacts.
While the voice prompts are announcing the
fall detection, press and hold the SOS
button for 1 second. This will cancel the
alert and stop the announcement.

Contact us:
Monday-Friday 8a.m. - 4 p.m. EST
800-378-2957
[e-mail]
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Version 1.0
Updated 11/15/19
©2019, SafeGuardian, LLC