Casio SE-S400 User manual

SERVICE MANUAL
ELECTRONIC CASH REGISTER
SE-S400/PCR-T500/PCR-T520
(EX-291)
SE-C450
(EX-591)
SE-S3000/PCR-T2300/PCR-T2400
(EX-294)
SE-C3500
(EX-594)
MAR. 2013

CONTENTS
1. SPECIFICATIONS .......................................................................................................... 1
2. INITIALIZATION ............................................................................................................. 2
3. INITIAL PROGRAM LOADER ....................................................................................... 4
4. DISASSEMBLY............................................................................................................... 7
5. DIAGNOSTIC OPERATION.......................................................................................... 18
6. PCB LAYOUT ............................................................................................................... 36
7. EXPLODED VIEW / PARTS LIST................................................................................. 37
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500

– 1 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
1. SPECIFICATIONS
1-1. Electrical Specications
Power consumption
In operation Max.
100 V 120 V 220 V 230 V 240 V
0.4 A 0.26 A
Mode off Max. 0.05 A 0.04 A
Memory protection Back-up battery
Back-up period
Battery life
Alkaline Battery (size AA / 2 pcs)
1 year (25 °C)
Replace the battery every 1 years.
Clock & Calendar Accuracy
Auto calendar
Within ± 30 sec. per month (25 °C)
Effective until 2099 A.D.
1-2. Environmental Specications
Operating temperature 0 °C ~ 40 °C
Operating humidity 10 % ~ 90 %
Storage temperature -25 °C ~ 65 °C
Storage humidity 10 % ~ 95 %
Vibration strength Durable when one side of the unit is lifted to a height of 3 cm and dropped.
1-3. Printer Specications
Name LTP01-245-02A
Method Thermal line dot printing
Dots/line 384 dots/line
Dot pitch Length 8 dots/mm, Wide 8 dots/mm
Paper roll 58 mm × 80 mm φ (Max.)
1-4. Option List
Name Model Note
Waterproof cover WT-89 SE-S400, PCR-T500, PCR-T520, SE-S3000,
PCR-T2300, PCR-T2400
WT-90 SE-C450, SE-C3500
Sheet cover WT-91 SE-C450, SE-C3500
PC cable PRL-CB-2
1-5. Drawer List
Type Model Specication
S DL-1336 D-21R2C-D54RM-4
S DL-1846 D-21R2C-D53RM-4
M DL-2437 D-24R2C-B55SRM-4
M DL-2818 D-24R2C-A84RM-4
M DL-2819 D-24R2C-B84SRM-4
M DL-2820 D-24R2C-B84RM-4
M DL-2821 D-24R2C-A84SRM-4

– 2 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
2. INITIALIZATION
(1) Plug the power cord to a power outlet with the Mode Switch OFF.
(2) While holding down the key, turn the Mode Switch to [PGM].
NOTE: The key to press varies according to the model. See below.
One-printer model [FEED]
Two-printer model [JOURNAL FEED]
(3) Release the key.
(4) The display below appears when you release the key.
INIT
0000000000
(5) Enter the INIT Code to set the INIT Code.
NOTE: It will take about 1 minute.
1Press "INIT code" s.
Region Model Name INIT Code
US
SE-S400, PCR-T500 22500
SE-S400 (Dealer) 22540
SE-S3000, PCR-T2300 23000
SE-S3000 (Dealer) 23040
SE-C450 (Dealer), SE-C3500 (Dealer) 27200
CANADA PCR-T500, PCR-T520 92500
PCR-T2300, PCR-T2400 93000
EU
SE-S400 12540
SE-S3000 13040
SE-C450, SE-C3500 17200
UK
SE-S400 12540
SE-S3000 13040
SE-C450, SE-C3500 17200
Other areas
SE-S400 12540
SE-S3000 13040
SE-C450, SE-C3500 17200
TAIWAN SE-S400 12540

– 3 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
(6) When INIT Code setting is complete, the display below appears and the result is printed out.
[DEPT Setting ]
[PLU Setting ]
[Key Setting ]
[Date Setting ]
[Clerk Setting ]
[Message Setting ]
[POP Setting ]
[Tax Setting ]
Select & <CA/AMT TEND>
[Printout of the Result]
Clearing a machine lock up
If you make a mistake in operation, the cash register may lock up to avoid damage to programs and
preset data.
Should it happens, you can use the following procedure to clear the lock up without losing any data.
(1) Plug the power cord to a power outlet with the Mode Switch OFF.
(2) While holding down the key, turn the Mode Switch to [PGM].
NOTE: The key to press varies according to the model. See below.
One-printer model [FEED]
Two-printer model [RECEIPT FEED]
(3) When "INIT" or "FC" appears on Main Display, release the key.
(4) Press s.
NOTE: The receipt is issued.

– 4 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
3. INITIAL PROGRAM LOADER
When replacing the Main PCB (PCB ASSY/E291-1) with a new part, perform the
following steps.
3-1. Preparation
Prepare the SD card which contains the APLI module (IPL le) in the root directory.
3-2. Procedure
(1) Unplug the power cord from the power outlet.
(2) Turn the Mode Switch to [PGM]; while holding down the key, connect the power cord to the power
outlet.
NOTE: The key to press varies according to the model. See below.
One-printer model [FEED]
Two-printer model [JOURNAL FEED]
NOTE: Hold down the key; release the key when you hear bleep sound. The display below
appears.
BT-INIT
(3) Insert the SD card into the socket on the left lateral face of the main unit.
(4) Perform the steps below to start IPL.
NOTE: It will take about 3 minutes.
1Press 44449999s.
2Press 30s.
APLI IPL SD
Erasing
XX YY

– 5 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
(5) When IPL is complete, the INIT screen shown below appears.
INIT
0000000000
(6) For setting LOCALE value and INIT Code, perform the steps below to launch the diagnostic
program.
1Press 99990000s.
The screen display varies according to the model
and the status.
BATT DW1 CLOSE
KEY S PRINT 1
MODE 1
(7) When you enter the LOCALE value, writing of the LOCALE value starts and the result is printed out.
1Press X0016s.
X: LOCALE value (Region)
US 20
CANADA 20
EU N/A (NO need to set LOCALE value)
UK N/A (NO need to set LOCALE value)
Other areas 60
TAIWAN 60
NOTE: How to clear the local value
To clear LOCALE value, press 216s.
[Printout of the Result]
LOCALE X0016
LOCALE OK
END X0016
(8) Turn the Mode Switch to [OFF].
(9) While holding down the key, turn the Mode Switch to [PGM].
NOTE: The key to press varies according to the model. See below.
One-printer model [FEED]
Two-printer model [JOURNAL FEED]

– 6 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
(10) The display below appears when you release the key.
INIT
0000000000
(11) Enter the INIT Code to set the INIT Code.
NOTE: It will take about 1 minute.
1Press "INIT code" s.
Region Model Name INIT Code
US
SE-S400, PCR-T500 22500
SE-S400 (Dealer) 22540
SE-S3000, PCR-T2300 23000
SE-S3000 (Dealer) 23040
SE-C450 (Dealer), SE-C3500 (Dealer) 27200
CANADA PCR-T500, PCR-T520 92500
PCR-T2300, PCR-T2400 93000
EU
SE-S400 12540
SE-S3000 13040
SE-C450, SE-C3500 17200
UK
SE-S400 12540
SE-S3000 13040
SE-C450, SE-C3500 17200
Other areas
SE-S400 12540
SE-S3000 13040
SE-C450, SE-C3500 17200
TAIWAN SE-S400 12540
(12) When INIT Code setting is complete, the display below appears and the result is printed out.
[DEPT Setting ]
[PLU Setting ]
[Key Setting ]
[Date Setting ]
[Clerk Setting ]
[Message Setting ]
[POP Setting ]
[Tax Setting ]
Select & <CA/AMT TEND>
[Printout of the Result]

– 7 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
4. DISASSEMBLY
4-1. Important
• Please note that the product on this manual may appear to be different from the actual one
according to the changes such as engineering design change.
• In order to prevent static and avoid leaving grease from the hand, wear conductive gloves,
nger cots, or anti-static band when assembling/disassembling the product.
• Do not use metal tweezers. Be sure to use plastic tweezers with at tips.
(Anti-static tweezers are recommended)
• There are several kinds of screws. Be sure to use the correct type of screws when
reassembling. It is advisable to sort the screws as shown below after removing them.
• The disassembly and assembly procedure of the equivalent model SE-S3000 are used for
that of this model.

– 8 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
4-2. Flowchart
See the owchart below for the order of disassembling major components.
B. CASE/UPPER
A. Preparation
C. PCB ASSY/E292-COM
D. PRINTER
E. PCB ASSY/E291-1 F. DRAWER
H. PS-UNIT
G. MOTOR-ASSY
I. DP-ASSY
K. KEY BLOCK
J. REAR DISPLAY
L. SWITCH ASSY/
MODE KEY
4-3. Procedure
A. Preparation
A-1. Remove the parts listed below, if any.
• COVER/PRINTER
• REEL (PULLY/WIND, SPOOL/PAPER)
• Paper roll
• COVER/BATTERY
• Memory protection batteries
• SD card
B. CASE/UPPER
B-1. Undo three screws.
Screws (S1)

– 9 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
B-2. Disengage the hooks and remove the CASE/UPPER.
NOTE: It is connected by the cable. Remove the CASE/UPPER carefully.
NOTES ON ASSEMBLY
Run the FFC for the Customer Display
through the hole of the case.
Hooks
Hooks Hooks
B-3. Disconnect the cable (Main Display), FFC (Customer Display), and FPC (Key).
FFC (Customer Display)
FPC (Key)
Cable (Main Display)

– 10 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
C. PCB ASSY/E292-COM
C-1. Remove the COVER/CONNECTOR.
C-2. Undo four lock screws.
C-3. Disconnect the CABLE/FFC JOINER.
C-4. Remove the PCB ASSY/E292-COM.
COVER/CONNECTOR
Lock screws (4)
CABLE/FFC JOINER
PCB ASSY/E292-COM
D. PRINTER
NOTE: This procedure is applicable for a single printer. Repeat the steps for two-printer models.
D-1. Undo two screws.
D-2. Disconnect one FPC.
D-3. Remove the PRINTER.
PRINTERs
FPC FPC
Screws (S2)
NOTE: When replacing the PRINTER with a new part, remove the roller from the new PRINTER and
replace it with the roller for the PLATEN ARM.
Roller

– 11 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
E. PCB ASSY/E291-1
E-1. Disconnect two FPCs.
E-2. Disconnect the CABLE/FFC JOINER.
E-3. Disconnect four connectors.
E-4. Undo one screw and then remove the HOLDER/IC.
E-5. Undo three screws.
FPC
Connector FPC
Connectors
CABLE/FFC JOINER
Screw (S4)
Screws (S4)
Screw (S5)HOLDER/IC
PCB ASSY/E291-1
NOTES ON ASSEMBLY
Secure lead wires in place with tape. Run the cable through this groove.

– 12 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
F. DRAWER
F-1. Undo two screws.
Screw (S5)
Screw (S4)
F-2. Remove the DRAWER.
NOTES ON ASSEMBLY
Run the DRAWER cable through this hole.

– 13 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
G. MOTOR-ASSY
G-1. Undo two screws.
G-2. Remove the MOTOR-ASSY.
H. PS-UNIT
H-1. Remove the PS-UNIT.
MOTOR-ASSY
Screws (S1)
PS-UNIT
NOTES ON ASSEMBLY
Be sure to attach CUSHION/120X6 when replacing the PS-UNIT.
CUSHION/120X6
Attach the cushion in the middle as shown in the photo and fold the edges.

– 14 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
I. DP-ASSY
I-1. Undo four screws and then remove the SPRING/TILT.
All "S1" screws
SPRING/TILT
I-2. Undo two screws and then remove the HINGE/DISPLAY.
HINGE/DISPLAY
Screws (S1)
I-3. Remove the DP-ASSY.
Hook
NOTE: While paying attention not to
damage the case, open the case
with a tool and disengage the hook.
DP-ASSY

– 15 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
PCB ASSY/E291-E2-1
CASE/DISPLAY
W-TAPE/110X4.5
BOARD/DISPLAY
W-TAPE/77X4.5
J. REAR DISPLAY
J-1. Disengage two hooks and then remove the REAR DISPLAY BLOCK.
J-2. Disengage three hooks and then remove the BUSH/RDP.
BUSH/RDP
REAR DISPLAY BLOCK
DP-ASSY

– 16 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
J-3. Disengage four hooks and then remove the MASK/R-DISPLAY.
CASE/R-DISPLAY
PCB ASSY/E291-E2-2
MASK/R-DISPLAY
BOARD/R-DISPLAY
W-TAPE/110X4.5
W-TAPE/45X9.5
NOTES ON ASSEMBLY
Be sure that the LCD surfaces are clean.

– 17 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
K. KEY BLOCK
K-1. Disconnect one FPC.
K-2. Undo eight screws.
K-3. Remove the KEY BLOCK.
NOTES ON ASSEMBLY
Secure the FPC.
FPC
All "S1" screws
L. SWITCH ASSY/MODE KEY
L-1. Undo one screw.
L-2. Remove the SWITCH ASSY/MODE KEY.
SWITCH ASSY/MODE KEY
Screws (S1)

– 18 –
SE-S400/PCR-T500/PCR-T520/SE-C450/
SE-S3000/PCR-T2300/PCR-T2400/SE-C3500
5. DIAGNOSTIC PROGRAM
5-1. Launching The Diagnostic Program
(1) Set the paper.
(2) Perform initialization.
1Plug the power cord to a power outlet with the Mode Switch OFF.
2While pressing the keys below, turn the Mode Switch to [PGM].
One-printer model [FEED]
Two-printer model [JOURNAL FEED]
3Initialization is complete when "INIT" appears on the Main Display.
INIT
0000000000
(3) Press 99990000s.
(4) The diagnostic program starts and the version information of the diagnostic program is
automatically printed.
NOTE: Once the program starts, the status is displayed.
Boot Ver : xxxx xxxxxx
Apli Ver : xxxx xxxxxx
←Version
←Diag Version
5-2. Exiting the Diagnostic Program
(1) Turn the Mode Switch to [OFF].
(2) Perform initialization.
(3) Unplug the Power cord.