CEECO IP-WPP-331-F User manual

IP-WPP-331-F OR SSP-311-F-ISSUE4.0
SERVICE MANUAL
FOR
VoIP MODEL
IP-WPP-331-F
WEATHERPROOF TELEPHONE
OR
IP-SSP-311-F
STAINLESS STEEL PANEL TELEPHONE
Serving the Telephone Industry Since 1930
Communication Equipment 519 West South Park Street.
& Engineering Company Okeechobee, Florida 34972
Voice: 863-357-0798
Fax: [phone]

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER MODEL IP-WPP-331-F OR IP-SSP-311-F
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment and Engineering Company
519 West South Park Street
Okeechobee, Florida 34972
[phone] Voice
[phone] Fax

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION.................................................................................................... 4
2.0 GENERAL DESCRIPTION ................................................................................... 4
3.0 OPERATION ........................................................................................................... 4
4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT ..................................... 4
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ...................... 5
6.0 TESTING.................................................................................................................. 6
7.0 TROUBLESHOOTING GUIDE ............................................................................ 7
8.0 SPECIFICATIONS.................................................................................................. 8
9.0 PARTS LIST ............................................................................................................ 9
10.0 FCC NOTICE......................................................................................................... 10
11.0 REPAIR AND RETURN INFORMATION........................................................ 11
12.0 WARRANTY POLICY ......................................................................................... 12

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
4
1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
Model IP-WPP-331-F Weatherproof Telephone and Model IP-SSP-311-F
Stainless Steel Panel Telephone.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 West South Park Street
Okeechobee, Florida 34972
[phone]
[phone] FAX
2.0 GENERAL DESCRIPTION
The CEECO Model IP-WPP-331-F Weatherproof Telephone and Model IP-SSP-
311-F Stainless Steel Panel Telephone are equipped with a metal button tone dial.
They are vandal resistant telephones, designed for special purpose applications
where a telephone must be both sturdy and attractive. The telephone comes
VoIP- ready, with an ATA unit.
The VoIP ATA unit does require an AC power source as described in the
installation notes.
The VoIP ATA typically comes in a separate but included package, but may also
come already positioned within the telephone.
3.0 OPERATION
3.1 Lift the handset. After dial tone is heard, dial your number using the
keypad. Normal phone operation follows.
3.2 An incoming call is indicated by an audible ringer. When the phone rings,
lift the handset. Normal operation will follow.
4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool, CEECO Part Number 301-064

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
5.1 Run the inside station wire to the panel assembly and terminate on an
RJ11C terminal block.
5.2 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
5.3 Plug the modular line cord from the panel assembly into a RJ11C terminal
block.
5.4 Dress the line cable away from the mounting holes before installing the
panel into your housing.
5.5 Run the LAN cable/wire through the mounting box or surface and
terminate with the proper connector (i.e. RJ45)
5.6 Position the ATA unit and power adapter as desired. The power adapter
requires a 100-240V, 0.3A max, 20-30VA, 50-60Hz source.
5.7 Plug the modular line cord from the panel assembly into the phone jack of
the ATA unit. Plug the LAN cable into the LAN port of the ATA unit.
5.8 Prior to connecting the power adapter to its source, review and follow the
instructions with the ATA unit.
5.9 Dress the cables away from the mounting holes before installing the
housing onto the mounting back plate.
5.10 Ensure all connections have been made, fasteners have been fastened and
LAN is operational.
5.11 Follow the instructions for the ATA setup. Setup may be accomplished
via the telephone keypad following the voice prompts or via a web
browser. Please utilize the contact information on the ATA
documentation for any questions regarding VoIP settings or issues.
5.12 The unit is now ready for use.

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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***** WARNING *****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
C. Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.
D. Use caution when installing or modifying telephone lines.
6.0 TESTING
6.1 Connect the phone to a phone line or a DTMF phone test set.
6.2 From the test set or another phone, place a call to the telephone.
6.3 Verify that the ringer is working.
6.4 Lift the handset and check that a normal conversation is allowed.
6.5 Place a call from the telephone by lifting the handset, waiting for dial tone,
and dialing a number using the keypad. A normal phone conversation
should be allowed.

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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7.0 TROUBLESHOOTING GUIDE
Always visually check the phone for loose or shorted wires, damaged terminals or
damaged parts.
PROBLEM: NO DIAL TONE
POSSIBLE CAUSE:
LINE CORD
RJ11C CONNECTOR
NETWORK
HANDSET
DIAL PCB
ATA UNIT
PROBLEM: DIAL TONE IS DISTORTED
POSSIBLE CAUSE:
NETWORK
HANDSET
PROBLEM: PHONE DOES NOT DIAL
POSSIBLE CAUSE:
DIAL PCB
KEYPAD
ATA UNIT
PROBLEM: RINGER DOES NOT OPERATE
POSSIBLE CAUSE:
RINGER
NETWORK
LACK OF 90-120VAC 50/60Hz RING SIGNAL
PROBLEM: TRANSMITTER DOES NOT TURN ON
POSSIBLE CAUSE:
HANDSET
NETWORK

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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8.0 SPECIFICATIONS
INPUT POWER: ATA Powered
LOOP CURRENT: 23ma min to 80ma max
IMPEDANCE: 600 ohms
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature 0°C to 50°C
Humidity 20%-90% non-condensating
FACEPLATE: Brushed 16 ga. Stainless Steel
ENCLOSURE: Cast Aluminum
DIMENSIONS: IP-SSP-311-F - 11 1/4" High x 7 1/6" Wide x 4 1/4"
Deep (Handset on hook)
IP-WPP-331-F – 12 5/8” High x 9 1/2” Wide x 8 ”
Deep (including door)
MOUNTING: IP-SSP-311-F - Vertical Surface Mount
IP-WPP-331-F - 4 Holes spaced 8” x 5 7/8”
WEIGHT: IP-SSP-311-F - 4 lbs.
IP-WPP-331-F - 16 lbs.
FCC REGISTRATION: BW88T7-13717-TE-T
UL LISTED NO.: 6OF5
RINGER EQUIVALENCY: 0.4A
TYPE JACK: RJ11C

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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9.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 730-ANS Model 730 Chrome Plated Tone Dial
1 301-004-32 29” ACH Handset for IP-SSP-311-F
1 301-004-18 18” ACH Handset for IP-WPP-331-F
1 401-009 Ringer
1 301-009 Network
1 301-588 Hookswitch Cradle
1 301-581 Tongue and Bracket Assembly
2 301-570 Microswitch Assembly
1 301-018 Modular Cord
1 301-005 Ferrule
1 301-054-UL Modular Connector (RJ11C)
4 331-006 Security Screw
1 331-005 Weatherproof Enclosure with Door for
IP-WPP-331-F
1 301-12062 VoIP ATA unit
OPTIONS:
1 301-064 Security Tool, 1/8” Button Head
1 331-HOB Weather Resistant Enclosure without Door
for IP-SSP-311-F

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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0
10.0 FCC NOTICE
10.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68. The FCC requires that
you be advised of certain requirements involving the use of this telephone.
10.2 CONNECTION WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the telephone
company in your area. This jack is a modular outlet which you can order
from your local telephone company.
10.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them:
The "line" to which you will connect the telephone (your phone number)
and the telephone's FCC registration number and ringer equivalence
number. These numbers are listed in Section 8.0.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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11.0 REPAIR AND RETURN INFORMATION
11.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
11.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida 34972
[phone]
DIRECT ALL VoIP INQUIRIES AS PER THE ATA DOCUMENTS
11.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturers list price. Return Material Authorization must be requested
no later than 30 days after original shipment.

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CEECO
Communication Equipment & Engineering Company
PROPRIETARY
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12.0 WARRANTY POLICY
12.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind which have been caused by neglect,
abuse, acts of God or improper operation of equipment. This warranty is
limited to the value of material only.
12.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by anyone other than CEECO will void
the warranty.