CertaUPS C300R User manual

C300R USER MANUAL
A COMPLETE INSTALLATION
AND USER GUIDE
THE C300R SERIES
An uninterruptible power supply (UPS)
incorporating line interactive technology,
which eliminates all mains power
disturbances.
www.certaups.com
For assistance please contact your local
CertaUPS partner.

C300R User Manual
Page 4
Contents
SAFETY INFORMATION............................................................................................................................ 6
USER MANUAL SYMBOLS.................................................................................................................... 6
HANDLING...........................................................................................................................................6
OPERATING SAFETY............................................................................................................................. 7
PRODUCT OVERVIEW..............................................................................................................................8
THE MODEL LIST..................................................................................................................................8
THE TECHNOLOGY............................................................................................................................... 8
SUITABLE APPLICATIONS..................................................................................................................... 9
ACCESSORIES....................................................................................................................................... 9
UPS STANDARDS .................................................................................................................................9
UPS INSTALLATION................................................................................................................................10
INSPECTION.......................................................................................................................................10
UNPACKING.......................................................................................................................................10
C300R PACKAGING............................................................................................................................10
UPS INSTALLATION................................................................................................................................11
C300R TOWER INSTALLATION...........................................................................................................11
C300R RACKMOUNT INSTALLATION.................................................................................................13
C300R SERIES STARTUP AND SHUTDOWN............................................................................................15
STARTING THE UPS WITH MAIN POWER PRESENT...........................................................................15
STARTING THE UPS FROM BATTERY .................................................................................................15
UPS SHUTDOWN WITH MAINS POWER............................................................................................15
UPS SHUTDOWN WITHOUT MAINS POWER .............................................................................16
C300R SERIES OPERATION ....................................................................................................................16
LCD DESCRIPTION..............................................................................................................................17
SETTINGS MENU ...............................................................................................................................18
COMMUNICATION PORTS.....................................................................................................................19
RS232/USB ........................................................................................................................................19
EPO CONNECTION.............................................................................................................................19
INTERFACE CARDS (OPTIONAL)......................................................................................................... 19
SOFTWARE ........................................................................................................................................20
UPS MAINTENACE .................................................................................................................................21
UPS CARE...........................................................................................................................................21
TRANSPORTING THE UPS ..................................................................................................................21
STORING THE UPS .............................................................................................................................21

C300R User Manual
Page 5
BATTERY REPLACEMENT ...................................................................................................................22
REPLACING THE EBM ........................................................................................................................22
RECYCLING A UPS.............................................................................................................................. 23
TROUBLESHOOTING.............................................................................................................................. 24
ALARMS & FAULTS ............................................................................................................................24
SILENCING THE ALARM .....................................................................................................................25
TESTING THE BATTERIES ...................................................................................................................25
TECHNICAL DATA ..................................................................................................................................26
BLOCK DIAGRAM...............................................................................................................................26
ELECTRICAL SPECIFICATION ..............................................................................................................26
OPERATING ENVIROMENT................................................................................................................26
RUNTIMES.........................................................................................................................................27
DIMENSIONS AND WEIGHTS.............................................................................................................27

C300R User Manual
Page 6
SAFETY INFORMATION
USER MANUAL SYMBOLS
The following will be referenced throughout this document.
SYMBOL DEFINITION
Caution! Follow instructions carefully
High Voltages, RISK OF ELECTRICAL SHOCK
Power On/Off
Alternating current (AC)
Direct Current (DC)
Grounding
Recycle
Not to be disposed of in general waste
Waste electrical equipment or electronic equipment (WEEE) should not be disposed of in the general waste. CertaUPS systems
should always be disposed of at a proper recycling/hazardous waste disposal centre. Please see page 10 for disposal
guidance.
HANDLING
UPS handling weight guidelines
<18kg (<40lb)
One-person
18 – 32 kg (40 – 70 lb)
Two-person
32 – 55 kg (70 – 120 lb)
Three-person
>55 kg (>120 lb)
Forklift
Before any handling please ensure that the following precautions are taken:
QUALIFIED PERSONNEL Any persons servicing the UPS must be qualified and knowledgeable in UPS
technology and batteries
CLOTHING Rubber gloves and safety boots to be worn
POWER OFF Ensure all mains power is disconnected before starting work
TOOLS always use insulated tools. Do not lay tools down near the Ups or batteries. Inadvertent grounding
may cause a risk of electric shock
UPS GROUNDING The UPS must always be properly grounded
KEEP THESE INSTRUCTIONS IN A SAFE PLACE
This section contains essential information and instructions that should be followed to ensure the safe handling,
installation and maintenance of CertaUPS equipment and batteries.
AUTHORISED PERSONNEL TO HANDLE ONLY
UPS systems contain high voltages when disconnected from the mains outlet and should only be serviced by
qualified persons.

C300R User Manual
Page 7
CAUTIONARY NOTES
Please be aware of the following risks when handling and operating CertaUPS units.
RISK TYPE DETAILS
Electric shock
Even after the unit is disconnected from the mains power supply (building outlet
socket), components inside the UPS are still energised from the battery which are
potentially dangerous
The battery circuit is not isolated from the input voltage. Hazardous voltages may
occur between the battery terminals and the ground. Verify that no voltage is present
before servicing.
Hazardous voltages Repairs must be carried out only by qualified UPS Engineer.
OPERATING SAFETY
Before operating any UPS system, please read the following guidance:
DO NOT Install the UPS in a humid environment or expose to liquids
DO NOT Block the ventilation of the UPS
DO NOT Expose the UPS to direct sunlight or source of heat
DO NOT Exceed ambient temperatures when operating or storing the UPS
DO NOT Allow excessive particulates or foreign bodies enter the UPS
DO Follow all connection procedures and operational instructions in the order in which they appear within this
manual
DO Check that the indicators on the rating plate correspond to the AC powered system and to the actual
electrical consumption of all the equipment to be connected to the UPS
DO Ensure the socket-outlet is installed near the PLUGGABLE equipment and is easily accessible
DO Store the UPS in a dry environment
Additional considerations:
•To reduce the risk of fire, the unit should only be connected to a circuit provided overcurrent protection by
means or an MCB or other protective devices.
•The upstream circuit breaker/Isolator for Normal AC/Bypass AC must be easily accessible. The unit can be
disconnected from the AC power source by opening this circuit breaker/Isolator.
•If additional AC contactor is used for back feed protection and must comply with IEC/EN 62040-1 (the creep,
age and clearance distances shall meet the basic insulation requirements for pollution degree 2).
•Disconnection and overcurrent protection devices shall be provided by others for permanently connected
AC input (Normal AC/Bypass AC) and AC output circuits.
•The admissible storage temperature range is -15ºC to +40ºC with battery, -25ºC to +60ºC without battery.
FOR FURTHER INFORMATION ON REPLACEMENT PARTS AND SERVICING PLEASE CONTACT YOUR CertaUPS PARTNER.

C300R User Manual
Page 8
PRODUCT OVERVIEW
The CertaUPS C300R series is an uninterruptible power supply (UPS) incorporating line-interactive technology, which
eliminates mains power disturbances.
THE MODEL LIST
Please check that the unit you have purchased is correct by referring to the model number, which appears on the
rear panel of the UPS unit.
ITEM MODEL NAME POWER RATING MODEL TYPE
MODEL
DESCRIPTION
OTHER
1 C300R-010-B 1000VA/900W Rack/Tower
Internal battery
model/Charger
Single Phase input
Single Phase output
2 C300R-150-B 1500VA/1350W Rack/Tower
Internal battery
model/Charger
Single Phase input
Single Phase output
3 C300R-200-B 2000VA/1800W Rack/Tower
Internal battery
model/Charger
Single Phase input
Single Phase output
3 C300R-300-B 3000VA/2700W Rack/Tower
Internal battery
model/Charger
Single Phase input
Single Phase output
THE TECHNOLOGY
The C300R UPS series uses line-interactive technology, which ensures that clean and stable power is always provided.
A line-interactive UPS operating in line-mode will always provide a consistent supply voltage of AC power to the load.
This is done by using an automatic voltage regulator to maintain a steady output voltage while supplied via mains
power and a battery and inverter to provide power during a mains failure. When the mains power fails the battery will
discharge until it’s no longer able to supply the inverter.
Once the battery is depleted the UPS will no longer be able to generate AC power through the inverter and the output
will in turn cease. Once the mains power is restored the UPS will provide power to the load once more and the batteries
will begin to charge.
Key features:
•Wide input voltage window
•0.9 power factor
•EPO connection
•Future expansion or redundancy
•Rackmount rails included
•Small footprint
FULL PRODUCT DETAILS CAN BE FOUND AT WWW.CERTAUPS.COM/PRODUCT/CERTAUPS-C300R/

C300R User Manual
Page 9
SUITABLE APPLICATIONS
Ideally suited for small to medium-sized offices, telecoms centres and security facilities. Please see list below (not
exhaustive):
Communications
Networking
IT facilities
Telecoms
ACCESSORIES
PART DESCRIPTION
C-NMC SNMP Network management card
C-300REL Relay card (specific to C300R series)
C-EMP Environmental monitoring probe (C-NMC required)
C-MOD1 Modbus interface (RS485, 2/4 wire, RTU)
MBSTOWER 1-3 Maintenance bypass switch
UPS STANDARDS
DESCRIPTION STANDARD
UPS Safety IEC/EN 62040-1
EMC IEC/EN 62040-2
Hazardous Substances IEC/EN 50581
PLEASE FIND UPS PRODUCT DIAGRAMS AND FULL TECHNICAL SPECIFICATIONS ON PAGE 27 OR VISIT
WWW.CERTAUPS.COM/PRODUCT/CERTAUPS-C300R/

C300R User Manual
Page 10
UPS INSTALLATION
INSPECTION
Every effort is made to ensure that CertaUPS systems are packaged as safely as possible to ensure that no damage is
incurred during shipment. Please visually inspect the UPS when it is received. Please keep all packaging in a safe place
for future use.
UNPACKING
The UPS unit must be positioned in a well-ventilated area that is free from excessive dust, heat and moisture. Please
take note of the specified operating temperatures and remain within these guidelines.
•Unpacking the unit in a low-temperature environment may cause condensation to occur in and on the
device. DO NOT install the UPS/EBM until the inside and outside of the device is clear of condensation.
•The UPS/EBM is heavy. Follow any special precautions provided on the carton.
•Unpack the equipment and remove shipping carton and all the packaging materials. DO NOT lift the using
the front panel and rear panel.
C300R PACKAGING
C300R BOX CONTENTS CHECKLIST
C300R Series UPS
C12 Input Cable
C13 Output Cable
USB A to B
Software CD
Quick Start Guide
Warranty Card
PLEASE ENSURE ALL SAFETY INSTRUCTIONS HAVE BEEN OBSERVED AND UNDERSTOOD PRIOR TO UNPACKING AND
INSTALLING THE UPS
IF THE DEVICE IS DAMAGED, PLEASE NOTIFY THE CARRIER IMMEDIATELY
PACKING MATERIALS MUST BE DISPOSED OF
IN COMPLIANCE WITH ALL LOCAL WASTE
MANAGEMENT REGULATIONS.
RECYCLING SYMBOLS ARE PRINTED ON THE
PACKING MATERIALS TO FACILITATE
SORTING.
IF ANY OF THE ITEMS ARE MISSING FROM THE UPS BOX PLEASE NOTIFY YOUR SUPPLIER
DO NOT FORGET TO REGISTER THE UPS WARRANTY WWW.CERTAUPS.COM/SUPPORT/WARRANTY-REGISTRATION/

C300R User Manual
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UPS INSTALLATION
•DO NOT connect the UPS to a mains supply until installation is completed
•Ventilation of the UPS is important for proper operation. Ensure the air vents on the front, side and rear of the
UPS are clear. Allow adequate space around the UPS. The airflow diagram is shown as below:
Installation considerations:
•The final location of the UPS unit must be on a flat stable surface in a well-ventilated environment
•DO keep at least 150mm of free space behind the rear panel
•If installing an additional unit, place it next to the first unit in its final location
•DO allow the UPS to reach ambient temperature before turning on
•The UPS needs to be fully charged to achieve full autonomy
C300R TOWER INSTALLATION
Tools required:
•Insulated screwdriver
•Correctly rated and fused loose cable
STEP ONE Ensure utility power is switched off.
STEP TWO
Carefully place the UPS within the stands.
STEP THREE
Pull out the LCD panel and carefully rotate it taking care not to damage the cable.
STEP FOUR
If not installing additional EBMs skip to step six
Position the UPS and EBM within the extended UPS stands then slide the stands to either end of the tower as well as the coupling
plate on top and tighten the screws for stabilisation.
DO NOT MAKE ANY UNLICENSED MODIFICATIONS TO THE UPS. THIS MAY INCUR DAMAGE AND AFFECT THE UPS
WARRANTY.
A QUICK START VIDEO GUIDE FOR THE C300R TOWER MODEL IS AVAILABLE AT WWW.CERTAUPS.COM/MEDIA

C300R User Manual
Page 12
Connect an Earth line from the UPS (port A) to the EBM (port B)
Take off the front panel.
To do this remove the 2 screws from the right-hand side of the front of the UPS and carefully take out the LCD screen to remove
the screw that is behind it. Finally, push inward the small blanking plate on the side of the front panel in order to remove it. This
then enables you to connect the battery terminal (A) from the UPS to the EBM terminal (B) shown below. After doing this, reassemble
the front panel
After setting up the UPS the load can then be connected. Please make sure the load equipment is turned off before connecting
all loads into the output C13/C19 ports
STEP FIVE
If not connecting multiple EBMs skip to step six
To connect to multiple EBMs use the same method as assembling the EBM into the rack mounting.
To install multiple EBMs connect an Earth line between the UPS and the first EBM and then connect a second Earth line between
the first EBM and the second EBM
Take off the front panel as instructed in the previous steps, This then enables you to connect the battery terminal (A) from the UPS
to the EBM terminal (B) shown below. Then connect the battery terminal (D) from the first EBM to the battery terminal (E) of the
second EBM. The user then needs to reassemble the front panel.
STEP SIX Plug the UPS into a mains power socket and turn Utility power ‘ON’. The UPS will power on in bypass mode and begin charging
STEP SEVEN
Switch the UPS from standby mode to on. Press and hold for longer than 3 seconds. Once the unit has run a test the LCD display
will show the output voltage and that the UPS is powered and protecting the equipment

C300R User Manual
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C300R RACKMOUNT INSTALLATION
This series of UPS can be placed horizontally and vertically, with the LCD screen rotating 90 degrees.
STEP ONE
Ensure the master input breaker switch is OFF
STEP TWO
Installing the UPS in a rack position:
Install the L bracket to the unit
Install the unit to the rack cabinet in a suitable U-space (Pre-install rail kit)
Slide the UPS into the rack rails and lock it into the rack enclosure
Tighten the screws. The UPS is now ready for cabling unless you are installing EBMs.
STEP FOUR
If not installing additional EMBs skip straight to step six.
Using the same method as assembling the UPS in rack form, assemble the EBM into the rack mounting above or below the UPS
Connect the earth line between mounting point A & B
Remove the display panel, and unscrew the internal screws
A QUICK START VIDEO GUIDE FOR THE C300RR RACKMOUNT/TOWER MODEL IS AVAILABLE AT
WWW.CERTAUPS.COM/MEDIA

C300R User Manual
Page 14
Take off the front panel. To do this remove the 2 top screws from the front of the UPS and carefully take out the LCD screen and
remove the screw.
Finally, push inward the small blanking plate on the side of the front panel in order to remove it. This then enables you to connect
the battery terminal (A) from the UPS to the EBM terminal (B) shown below. After doing this reassemble the front panel.
STEP FIVE
If 1 or fewer EBMs are to be connected skip to step six
To install multiple EBMs connect an Earth line between the UPS and the first EBM and then connect a second Earth line between
the first EBM and the second EBM
Take off the front panel as instructed in the previous steps, This then enables you to connect the battery terminal (A) from the UPS
to the EBM terminal (B) shown below. Then connect the battery terminal (D) from the first EBM to the battery terminal (E) of the
second EBM. The user then needs to reassemble the front panel
STEP SIX Plug the UPS into a mains power socket and turn the power on. The UPS will power on in bypass mode and begin charging
STEP SEVEN Switch the UPS from bypass mode to online. Press and hold for longer than 3 seconds. Once the unit has run a test the LCD
display will show the output voltage and that the UPS is powered and protecting the equipment

C300R User Manual
Page 15
C300R SERIES STARTUP AND SHUTDOWN
STARTING THE UPS WITH MAIN POWER PRESENT
Please switch off the connected loads before turning on the UPS, and switch on connected devices one by
one after the UPS is turned on. Switch off all connected loads before turning off the UPS.
The C300R Series UPS can be started either “hot” or “Cold”, this means the UPS can be activated regardless
of whether the unit has a main supply (Hot) or if no mains power is available (Cold).
Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm.
To start the UPS via mains power (Hot start):
1. Check all the connections are properly connected and correct.
2. Supply mains power to the UPS, the fans will start and the LCD will show the default UPS status summary
screen.
3. Hold the button continuously for more than 3 seconds the fan will run and the UPS starts to turn on.
4. After a few seconds, the UPS will start in Line-interactive mode. If the utility power is abnormal, the UPS will
transfer to battery mode without output interruption to the UPS.
STARTING THE UPS FROM BATTERY
Before using this feature, the UPS must have been powered by utility power with output enabled at least
once to ensure the unit is adequately charged.
After connecting the UPS to the External battery module (EBM), should wait for 10s before pressing the
button to allow for pre-charging the auxiliary power supply.
Battery start can be disabled.
To start the UPS via battery power (Cold start):
1. Check all the connections are properly connected and correct.
2. Press the button continuously for more than 1 second, the UPS will power on. The fans will start and the
LCD will show the default UPS status summary screen after finishing the initialisation self-test.
3. Pressing the button continuously again for more than 3 seconds the UPS will start to turn on.
4. After a few seconds, the UPS will transfer to battery mode. If the mains power comes back the UPS will
transfer to Line mode without output interruption of the UPS.
UPS SHUTDOWN WITH MAINS POWER
To shutdown the UPS with mains power:
1. Press the button continuously for more than 1 second.
2. After that, the UPS will transfer to standby mode immediately.
3. All output will cease and the display will show no output.

C300R User Manual
Page 16
UPS SHUTDOWN WITHOUT MAINS POWER
To shutdown the UPS without mains power:
1. Power off the UPS by pressing the button continuously for more than 3 seconds at which point the UPS
output will stop.
2. A few seconds later the LCD display will power off.
C300R SERIES OPERATION
FRONT PANNEL
The CertaUPS C300R has a four-button graphical LCD. It provides useful information about the UPS itself, load status,
events, measurements and settings.
The following table shows the indicator status and description:
BUTTON FUNCTION DESCRIPTION
To turn the UPS
on/off
To turn the UPS on/off.
Press and hold the power button for longer than 3
seconds.
Clearing fault
indication
Disconnect the mains input to the UPS and then press and
hold the power button for longer than 2 seconds to shut
down the UPS.
Silence Press the button for one second.
Function Test Press and hold the button for 3 seconds
Battery Test Press and hold the button for 10 seconds
Select Button
Press the Select button to scroll through the settings one by
one
Flash The UPS is on Standby mode.
The following table shows the indicator status and description:
ITEM DESCRIPTION FUNCTION
Input frequency
and voltage Indicates the value of input frequency and voltage.
Input plug
indicator
This light switches on when the UPS is charging from the
mains.
Output frequency
and voltage Indicates the value of output frequency and voltage.
Output plug
indicator
The UPS has two groups of outlets. The output plug
indicator will light up if these outputs are enabled.
UPS/user setting
display
status
Indicates the UPS current mode of operation or Indicates
the settings currently being altered by the user.
Warning indication
light
This light will turn on when the UPS alarm is active or if
there’s an error that is causing the UPS to malfunction.
Settings icon This light will turn on when the UPS is within settings mode.

C300R User Manual
Page 17
Battery capacity
level indicator
This light indicates the amount of battery capacity
remaining. Each battery capacity level bar indicates 20%
of the total battery capacity.
Load capacity
level indicator
Indicates the percentage of the UPS load capacity
which is being used by the protected equipment. Each
LCD level bar indicates 20% of the total UPS output
capacity.
LCD DESCRIPTION
The table below gives details on the information provided by the UPS:
OPERATION STATUS CAUSE
STbY
The UPS is currently in standby mode.
IPVL
The input voltage is too low. (below minimum operating conditions)
IPVH
The input voltage is too high. (above maximum operating conditions)
IPFL
The input frequency is too low. (below minimum operating conditions)
IPFH
The input frequency is too high. (above maximum operating conditions)
NORM
The UPS is operating under normal conditions. Equipment is being powered from the mains supply, not from the UPS
batteries.
AVR
The UPS is operating in AVR mode.
bATT
The UPS is providing power to equipment from the UPS batteries. This will occur if there’s a problem with the mains supply.
UPS will follow shutdown procedures established using the WinPower Software.
TEST
The UPS is currently set to perform tests on the batteries.
OPVH
Displayed during battery operation if the input voltage is too high. (above maximum operating conditions)
OPVL
Displayed during battery operation if the input voltage is too low. (below minimum operating conditions)
IF ANY OTHER STATUS APPEARS, OR FOR FURTHER GUIDANCE ON WHAT TO DO PLEASE SEE THE TROUBLESHOOTING
SECTION ON PAGE 25 OR CONTACT A CertaUPS REPRESENTIVE
IF AN ERROR CODE APPEARS PLEASE REFER TO THE ALARMS AND FAULTS SECTION OF THE MANUAL PAGE 25 OR
CONTACT YOUR CertaUPS REPRESENTIVE

C300R User Manual
Page 18
SETTINGS MENU
The LCD display can be used to access detailed information about the current UPS status as well as configure the
UPS settings.
The UPS is controlled using basic button functions via the LCD panel, to access and configure the UPS
• Press and hold the Enter button for longer than 3 seconds. This will cause the UPS to go into settings
mode.
• Press the Select button to cycle through the setting items shown in the table below.
• When the LCD displays the setting that requires amendment, press the enter button for longer than one
second to enter the option and amend the value.
• Press the Select button to select the value of the setting.
• Press and hold the Enter button for one second, the UPS will then return to settings mode.
• Press and hold the Enter button for 3 seconds or the power button for 0.5 seconds to exit settings
mode
LCD DISPLAY DISPLAY MEANING SETTINGS
OPV Output voltage mode selection
[220]= 220V
[230]= 230V
[240]= 240V
AVR Input type selection
[000]= Normal range mode
[001]= Wide range mode
[002]= Generator mode
EbM External battery module (EBM) settings 0~9 is the number of external battery module(s)
TEST Auto self-test function [000]=Disable[001]=Enable
AR Automatic restart [000]=Disable[001]=Enable
GF Green function [000]=Disable[001]=Enable
bZ Buzzer control [000]=Disable[001]=Enable
LS1 Load segment 1 [000]=Turn off[001]=Turn on
LS2 Load segment 2 [000]=Turn off[001]=Turn on
BY DEFAULT, THE LCD WILL DISPLAY THE UPS STATUS SUMMARY SCREEN.

C300R User Manual
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COMMUNICATION PORTS
RS232/USB
The RS232 and USB communication ports cannot be used
simultaneously.
•Connect the communication cable to the serial or USB port on
the computer.
•Connect the other end of the communication cable to the
RS232 or USB communication port on the UPS.
Both RS232 and USB connections allow for 2 way communication between the device connected and the UPS. This
can be used for both issuing configuration commands, communicating with the UPS and issuing shutdown commands.
When connected via USB to a PC the UPS will present itself as a HID compliant ACPI device allowing for zero
configuration shutdown initiated by the UPS in the event of a power failure.
EPO CONNECTION
The EPO (Emergency Power Off) connection allows the UPS to be powered off by changing the state of a normally
closed circuit.
•Normally closed - Normally EPO connector is closed with a
wire on the rear panel. Once the connector is open, the UPS
will stop output until the EPO status is disabled.
INTERFACE CARDS (OPTIONAL)
The Network Management Card allows the UPS to communicate with monitoring devices by utilising network
connectivity. The C300R series has one available expansion bay for the following connectivity cards:
•NMC/SNMP Card – this interface card provides SNMP and HTTP capabilities as well as monitoring through a
Web browser interface using RJ45 10/100Mbps over TCP/IP.
•AS400 card - for RS485 communication protocol. Please contact your CertaUPS partner for details.

C300R User Manual
Page 20
SOFTWARE
The C300R series is compatible with WinPower which is an open-source, online UPS monitoring and management
software tool.
Key features:
•Power flow display for monitoring UPS status
•Scheduled system shutdown/restart
•Warning notification via E-mail / SMS / Windows system log*
•Scheduled UPS test
•Password security protection
•Remote monitor/control via LAN
•Safety to shutdown multi-system
•Selectable User Interface (Background)
•UPS parameter setting
•SNMP Central monitoring up to 1000 units
•Record logs for analysis
•Multi-language support: English, Italian, Turkish, Spanish, French, Portuguese, Polish, Thai, Germanic, Russian
and Japanese.
*Requires a GSM modem (not supplied)
WinPower installation:
STEP ONE Go to: https://www.certaups.com/downloads/ download winpower
STEP TWO Choose the operating system you need and follow the instruction described on the website to download the software.
STEP THREE
When downloading all the required files from the internet, enter the product key:
511C1-01220-0100-478DF2A
WHEN THE INSTALLATION IS COMPLETE,
WinPOWER WILL APPEAR AS A GREEN
PLUG ICON LOCATED IN THE SYSTEM
TRAY, NEAR THE CLOCK.
FOR FURTHER GUIDANCE ON UPS MONITORING, PLEASE CONTACT YOUR CertaUPS PROVIDER OR VISIT
WWW.CERTAUPS.COM

C300R User Manual
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UPS MAINTENACE
UPS CARE
For the best preventive maintenance:
Keep the area around the equipment clean
Keep the equipment free from dust
Ensure the equipment is positioned in a well-ventilated area
For maximum battery life keep the equipment at an ambient temperature of 20-25°C (77°F max)
Carry out regular environmental and battery checks
The batteries are rated for a 3-5 year service life. The service life varies depending on the frequency of usage
and ambient temperature. Batteries used beyond expected service life will often have severely reduced
runtimes. Replace batteries at least every 4 years to keep units running at peak efficiency and prevent failure.
TRANSPORTING THE UPS
The following procedure should be performed or supervised by personnel knowledgeable about batteries
and the required precautions. Keep unauthorised personnel away from batteries. If the UPS requires any type
of transportation, the batteries must be disconnected (but not removed) before the unit is transported:
Verify that the UPS is off and disconnected from mains power
Place the UPS on a flat stable surface with the front of the cabinet facing you
Remove the UPS front cover
Disconnect the internal battery connectors
Replace the UPS front cover
To avoid damage and to prevent DOA’s always use a reputable courier for all equipment transportation.
STORING THE UPS
Where UPS equipment is stored for a long period of time, the batteries must be recharged every six months. The
optimal storage vdc for VRLA batteries, depending on the environment is between 20-40%. This can be achieved by
connecting the UPS to mains power.
DO NOT store the equipment in a warm, damp, dusty environment
DO NOT use the equipment if the batteries have not been recharged/if the recharge date exceeds six months
DO NOT Expose the UPS to direct sunlight or source of heat
DO Store the equipment in a cool, dry, clean environment
DO Ensure the batteries are recharged every six months for a minimum of 48 hours
DO Ensure EBMs are recharged every six months for a minimum of 3 hours
ADOPTING A PREVENTATIVE MAINTENANCE SCHEDULE IS CRITICAL TO ACHIEVING OPTIMUM UPS PERFORMANCE
THE INTERNAL UPS BATTERIES MUST BE DISCONNECTED BEFORE TRANSPORT
UPS BATTERIES MUST BE RECHARGED EVERY SIX MONTHS. ALWAYS CHECK THE BATTERY RECHARGE DATE ON THE
SHIPPING CARTON BEFORE USE.

C300R User Manual
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BATTERY REPLACEMENT
DO NOT Allow unauthorised personnel near the batteries. Servicing should be performed by qualified, knowledgeable personnel only
DO NOT Dispose of batteries in a fire. Batteries may explode when exposed to flame
DO NOT Open or modify the battery or batteries in any way. Released electrolyte is harmful to the skin and eyes and maybe extremely toxic
DO NOT Attempt to alter any battery wiring or connectors. Attempting to alter wiring can cause injury
DO Ensure personnel servicing the batteries are all knowledgeable on the required precautions for battery servicing
DO Replace the batteries with the same type and number of batteries or battery packs
DO Dispose of the batteries responsibly. Please refer to local regulations and disposal requirements
DO Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source to ground. Contact with any part of a grounded
battery can result in electrical shock. The likelihood of shock can be reduced if grounds are removed during installation and maintenance
(applicable to equipment and remote battery supplies not having a grounded supply circuit).
DO Disconnect charging source prior to connecting or disconnecting battery terminals
Batteries can present a risk of electrical shock or burn from high short circuit current. Observe the following precautions:
Remove watches, rings, or other metal objects
Use tools with insulated handles
Do not lay tools or metal parts on top of batteries
Wear rubber gloves and boots
REPLACING THE EBM
For the C300RR rotation module: If a Power distribution unit (PDU) is connected to the UPS, turn the Mains Bypass Switch
(MBS) to bypass and switch off the input, it is then safe to replace the EBM(s). If a PDU is not connected to the UPS,
turn off the UPS and disconnect from the mains supply before then replacing the EBM.
To replace the EBM(s):
1. Unplug the EBM power cable and battery detection cable from the UPS. If additional EBM(s) are installed,
unplug the EBM power cable from each EBM
2. Replace the EBM(s)
•Plug the EBM cable(s) into the battery connector(s)
•Verify that the EBM connections are secure and that adequate bend radius and strain relief exist for each
cable
•Connect the EBM cable to the UPS
To test new batteries:
1. Charge the batteries for 48 hours.
2. Press and hold the button for 10 seconds to start the battery test.
3. Select Single battery test
ALWAYS ENSURE ANY NEW EBMS ARE OF THE SAME VOLTAGE AS THESE BEING REPLACED.
DO NOT DISCONNECT THE BATTERIES WHILE THE UPS IS IN BATTERY MODE
CONSIDER ALL WARNINGS, CAUTIONS, AND NOTES BEFORE REPLACING BATTERIES
ELECTRIC ENERGY HAZARD. DO NOT ATTEMPT TO ALTER ANY BATTERY WIRING OR CONNECTORS.
THE EBM IS HEAVY AND REQUIRES A MINIMUM OF 2 PEOPLE TO LIFT INTO RACKING.
A SMALL AMOUNT OF ARCING MAY OCCUR WHEN CONNECTING AN EBM TO THE UPS.
THIS IS NORMAL AND WILL NOT CAUSE SHOCK. INSERT THE EBM CABLE INTO THE UPS BATTERY CONNECTOR
QUICKLY AND FIRMLY