CertaUPS C450R User manual

C450R USER MANUAL
A COMPLETE INSTALLATION
AND USER GUIDE
THE C450R SERIES
A rackmountable uninterruptible power supply (UPS)
incorporating online double conversion technology,
which eliminates all mains power disturbances.
www.certaups.com
For assistance please contact your local
CertaUPS partner.
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C450R User Manual
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Contents
SAFETY INSTRUCTIONS ............................................................................................................................................ 6
CERTIFICATION STANDARDS:............................................................................................................................. 6
SPECIAL SYMBOLS .............................................................................................................................................. 6
SAFETY OF PERSONS........................................................................................................................................... 7
PRODUCT SAFETY ............................................................................................................................................... 8
SPECIAL PRECAUTIONS...................................................................................................................................... 8
INTRODUCTION....................................................................................................................................................... 9
ELECTRONIC EQUIPMENT PROTECTION ........................................................................................................... 9
ENVIRONMENTAL PROTECTION ........................................................................................................................ 9
PRODUCT OVERVIEW........................................................................................................................................... 10
WEIGHT AND DIMENSIONS .............................................................................................................................. 10
REAR PANELS .................................................................................................................................................... 11
C450R-010-B/C .............................................................................................................................................. 11
C450R-020-B/C .............................................................................................................................................. 11
C450R-030-B/C .............................................................................................................................................. 11
C450R-BB1...................................................................................................................................................... 11
C450R-BB2...................................................................................................................................................... 11
INSTALLATION........................................................................................................................................................ 12
INSPECTING THE EQUIPMENT........................................................................................................................... 12
CHECKING THE ACCESSORY KIT ..................................................................................................................... 12
INSTALLING THE UNIT............................................................................................................................................. 13
RACK INSTALLATION ........................................................................................................................................ 13
TOWER INSTALLATION ...................................................................................................................................... 14
CONNECTING THE EBM(S)............................................................................................................................... 14
OPERATION ........................................................................................................................................................... 15
LCD PANEL........................................................................................................................................................ 15
LCD DESCRIPTION ............................................................................................................................................ 16
OPERATING PRINCIPLE .................................................................................................................................... 16
DISPLAY FUNCTIONS ........................................................................................................................................ 17
USER SETTINGS .................................................................................................................................................. 17
STARTING THE UPS WITH UTILITY ....................................................................................................................... 19
STARTING THE UPS WITH BATTERY.................................................................................................................... 19
UPS SHUTDOWN................................................................................................................................................ 19
COMMUNICATION ............................................................................................................................................... 20
RS232 and USB.................................................................................................................................................. 20
UPS REMOTE CONTROL FUNCTIONS............................................................................................................... 20
IoT (INTERNET OF THINGS) .................................................................................................................................... 21
IoT Connection ................................................................................................................................................ 21
MODULAR TCP ................................................................................................................................................. 22
INTELLIGENT CARD (OPTIONAL)...................................................................................................................... 22

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UPS MANAGEMENT SOFTWARE........................................................................................................................... 22
INSTALLATION PROCEDURE:............................................................................................................................ 23
WINPOWER VIEW APP ..................................................................................................................................... 23
UPS MAINTENANCE .............................................................................................................................................. 24
EQUIPMENT CARE ............................................................................................................................................ 24
TRANSPORTING THE UPS .................................................................................................................................. 24
STORING THE EQUIPMENT................................................................................................................................ 24
REPLACING BATTERIES ..................................................................................................................................... 24
RECYCLING ........................................................................................................................................................... 26
TROUBLESHOOTING.............................................................................................................................................. 27
SPECIFICATIONS.................................................................................................................................................... 29
UPS BLOCK DIAGRAM ..................................................................................................................................... 29
UPS SPECIFICATION.......................................................................................................................................... 29

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SAFETY INSTRUCTIONS
CERTIFICATION STANDARDS:
• Safety: IEC/EN 62040-1
• EMC: IEC/EN 62040-2
• Performance: IEC/EN 62040-3.
• ISO 9001:2015.
• ISO 14001:2015.
SPECIAL SYMBOLS
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
Important instructions that must always be followed.
EU separate collection and lead content mark for lead-acid batteries. This indicates that the
battery must not be disposed of to the ‘normal’ household waste but be separately collected
and recycled.
EU separate collection mark for waste electrical and electronic equipment (WEEE). This indicates
that the item must not be disposed of to the ‘normal’ household waste but be separately
collected and recycled.
Information, advice, help.
Refer to the user manual.
KEEP THESE INSTRUCTIONS IN A SAFE PLACE
This manual contains important instructions that should be followed during the installation and
maintenance of the UPS and batteries.
All UPS models are considered operating at an optimal temperature of 20 – 25°C

C450R User Manual
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SAFETY OF PERSONS
l Dangerous voltage levels are present within the system. It should only be opened by qualified service
personnel.
l The system must be properly grounded.
l The battery supplied with the system contains small amounts of toxic materials. To avoid accidents,
the instructions listed below must be observed:
- Servicing of batteries should be performed by personnel knowledgeable about batteries and the
required precautions.
- When replacing batteries, replace with the same type and number of batteries or battery packs.
Risk of explosion if the battery is replaced by an incorrect type. Instructions shall carry sufficient
information to enable the replacement of the battery with a suitable recommended type.
-CAUTION: Do not dispose of batteries in a fire. The batteries may explode. Dispose of used batteries
according to the instructions.
-Do not open or damage batteries. Released electrolyte is harmful to the skin/eyes and may be
toxic.
- CAUTION – A battery can present a risk of electrical shock and high short circuit current. The
following precautions should be observed when working on batteries:
§ Remove watches, rings, or other metal objects.
§ Use tools with insulated handles.
§ Wear rubber gloves and boots.
§ Do not lay tools or metal parts on top of batteries.
§ Disconnect the charging source before connecting or disconnecting battery terminals.
§ Determine if the battery is inadvertently grounded. If inadvertently grounded, remove the
source from the ground. Contact with any part of a grounded battery can result in electrical
shock. The likelihood of such shock can be reduced if such grounds are removed during
installation and maintenance.
§ Failed batteries can reach temperatures that exceed the burn thresholds for touchable
surfaces.

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PRODUCT SAFETY
l The UPS connection instructions and operation described in the manual must be followed in the
indicated order.
l UPS enclosure IP rating IP20.
l CAUTION - To reduce the risk of fire, the unit connects only to a circuit provided with branch circuit
overcurrent protection for:
20A rating, for Tower 030-C models, trip curve C.
The upstream circuit breaker for Normal AC/Bypass AC must be easily accessible.
l For PERMANENTLY CONNECTED EQUIPMENT, a readily accessible disconnect device shall be
incorporated external to the equipment.
l For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily
accessible.
l Check that the indications on the rating plate correspond to your AC powered system and to the
actual electrical consumption of all the equipment to be connected to the system.
l Never install the system near liquids or in an excessively damp environment.
l Never let a foreign body penetrate inside the system.
l Never block the ventilation grates of the system.
l Never expose the system to direct sunlight or source of heat.
l If the system must be stored before installation, storage must be in a dry place.
l The admissible storage temperature range is -25°C to +55°C without batteries, 0°C to +40°C with
batteries, suggest storing the battery below 25°C.
l This UPS can be used in TN/IT/TT power systems.
SPECIAL PRECAUTIONS
l The unit is heavy: wear safety shoes and suitable lifting equipment.
l All handling operations will require at least two people (unpacking, lifting, installation in rack system).
l Before and after the installation, if the UPS remains de-energised for a long period, the UPS must be
energised for a period of 24 hours, at least once every 6 months (for a normal storage temperature of
less than 25°C). This charges the battery, thus avoiding possible irreversible damage.
l During the replacement of the Battery Module, it is imperative to use the same type and number of
elements as the original Battery Module provided with the UPS to maintain an identical level of
performance and safety.
This is a category C2 UPS product. In a residential environment, this product may cause radio
interference, in which case the user may be required to take additional measures.

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INTRODUCTION
Thank you for selecting CertaUPS to protect your electrical equipment.
We recommend that you take the time to read this manual to take full advantage of the many
features of the UPS (Uninterruptible Power System).
Before installing the UPS, please read the safety instructions. Then follow the indications in this manual.
ELECTRONIC EQUIPMENT PROTECTION
The UPS protects your sensitive electronic equipment from the most common power problems,
including power failures, power sags, power surges, brownouts, line noise, high voltage spikes,
frequency variations, switching transients, and harmonic distortion.
Special characteristic:
• Double converter with pure sine waveform output
• Full digital control
• Higher power density, and output PF = 1
• Wider input voltage range: 110Vac~300Vac
• Higher efficiency: 93% for 2K/3k, 89% for 1k
• Input THDI<5%
• Higher charger current for long backup mode:8A, adjustable from 2A to 8A through LCD
• Intelligent EBM quantity detection
• Communication ports: EPO, Dry in, Dry out, intelligent slot, USB, RS232
• IoT: Ethernet(default) and Wireless (Optional)
• Dot-matrix LCD, supports Multi-Language
• ECO Mode
• Start-able without battery.
ENVIRONMENTAL PROTECTION
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
• The cardboard we use comprises over 50% of recycled cardboard.
• Sacks and bags are made of polyethene.
• Packing materials are recyclable.
Follow all local regulations for the disposal of packing materials.
Product
The product is mainly made up of recyclable materials.
Dismantling and disassembly must take place in compliance with all local regulations concerning
waste. At the end of its service life, the product must be transported to recycling centres, re-use and
treatment facilities for waste electrical and electronic equipment (WEEE).
Battery
The product contains lead-acid batteries that must be processed according to applicable local
regulations concerning batteries.
The battery may be removed to comply with regulations and in view of correct disposal.

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PRODUCT OVERVIEW
WEIGHT AND DIMENSIONS
DESCRIPTION
NET WEIGHTS
(KG)
DIMENSIONS: D X W X H (mm)
C450R-010-B
14.3
445*438*85.5
C450R-010-C
8.0
445*438*85.5
C450R-020-B
23.3
600*438*85.5
C450R-020-C
10.6
600*438*85.5
C450R-030-B
26.2
600*438*85.5
C450R-030-C
11.0
600*438*85.5
C450R-BB1
22.6
445*438*85.5
C450R-BB2/3P
39.9
600*438*85.5
The weights in this table is reference only, please see the labels on the carton for details.
D
D
W
W
H
H

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REAR PANELS
C450R-010-B/C
C450R-020-B/C
C450R-030-B/C
C450R-BB1
C450R-BB2/3P
1
WLAN(HDMI)
2
USB
3
Ethernet (RJ45)
4
EPO/Dry in/Dry out
5
EBM auto detection
6
RS232
7
Slot Card Box
8
EBM Connector
10
Input Socket/
Input Terminal
11
Output Socket/
Output Terminal
13
Programmable Output
Socket

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INSTALLATION
INSPECTING THE EQUIPMENT
CHECKING THE ACCESSORY KIT
1
UPS
2
Input cable
3
Output cables
4
USB cable
5
Tower stands
7
Rack ears
8
Cable lockers (optional)
9
Inteligent slot card
(optional)
10
Rail kit
11
RS232 cable (optional)
If any equipment has been damaged during shipment, keep the shipping cartons and
packing materials for the carrier or place of purchase and file a claim for shipping damage.
If you discover damage after acceptance, contact your supplier to file a claim for
concealed damage.
5
2
1
3
10
4
6
8
7
9
12
11

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INSTALLING THE UNIT
Note: The UPS charges the battery as soon as it is connected to the AC-power source, even if
the power button is not pressed.
Once the UPS is connected to the AC-power source, 8 hours of charging is required before the
battery can supply the rated backup time.
RACK INSTALLATION
Follow steps 1 to 4 for module mounting on the rails
Always keep 200mm of free space behind the UPS rear panel
Check that the indications on the name plate located on the top cover of the UPS meets
to the AC-power source and the true electrical consumption of the total load.
1. Connect the UPS input socket to
the AC power source using the
cable of the protected
equipment.
2. Connect the loads to the UPS
using the cables.
1
1
2
3
3
4
4

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TOWER INSTALLATION
CONNECTING THE EBM(S)
A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will not
harm personnel.
Up to a maximum of 4 EBMs can be connected to the UPS.

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OPERATION
LCD PANEL
The LCD panel of the front of the UPS provides useful information about its operation such as load,
status, events, measurements and settings.
The following table shows the indicator status and
description:
The button
Function
Illustration
Power on
Pressing this Button for <1s will power on the UPS in standby mode whilst no
utility power available but batteries are connected. Holding whilst in
standby mode will turn on the UPS in battery mode.
Turn on
When the Unity is powered on, press the button for >1s can turn on the
UPS
Turn off
Press the button > 3s can turn off the UPS
Scroll up
Press to Scroll up the menu option
Scroll down
Press to Scroll down the menu option
Enter menu
Select/Confirm the current selection
Exit the present
menu
Press to exit present screen the main menu or to return to higher-level
menu without changing a setting
Mute buzzer
Press the button to mute the buzzer temporarily, once new warning or
fault is active, buzzer will activate again
Indicator
Status
Description
Green
On
The UPS is operating normally on Online
or in High Efficiency mode.
Yellow
On
The UPS is in Battery mode.
Yellow
On
The UPS is on Bypass mode and the
load is supplied direct by mains power.
Red
On
The UPS has an active alarm or fault.
See Chapter 7 troubleshooting for
additional information.

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LCD DESCRIPTION
The LCD backlight automatically dims after 10 minutes of inactivity. Pressing any button will restore the
screen.
OPERATING PRINCIPLE
The operating principle of the UPS is shown below
Operation status
Cause
Description
Standby
mode
The UPS is Off without output.
Online mode
The UPS is operating normally and protecting the equipment.
1 beep every 4
seconds
Battery mode
A utility failure has occurred, and the UPS is powering the equipment with
battery.
Prepare your equipment for shutdown.
1 beep every 1
seconds
Battery mode
with battery
low
This warning is approximate, and the actual time to shutdown may vary
significantly but battery is near fully depleted. .
High
Efficiency
mode
Once the mains are loss or abnormal, the UPS will transfer to Line mode or
Battery mode and the load is supplied continuously.
Converter
mode
The UPS will free run with fixed output frequency (50Hz or 60Hz).
The load should be derated to 60% in converter mode.
Bypass mode
The UPS is in bypass mode, Overloaded or a fault has occurred forcing the
UPS to Bypass mode.
Battery test
UPS is executing a battery test
Battery fail
The UPS detects bad battery or battery disconnected
Overload
The UPS is overloaded, and some unnecessary loads should be removed.
Fault mode
A critical error has occurred, please contact your service provided.

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DISPLAY FUNCTIONS
When starting the UPS, the display is in the default UPS status summary screen.
Main menu
Submenu
Display information or Menu function
UPS status
UPS mode, IoT status, date/time, battery status and current alarms
Event log
Displays the events and faults stored
Measurements
[Load] W, VA, A, P%, [Input/Output] V, Hz,
[Battery] %, min, V, EBM [DC Bus] V, [Temperature] C
Control
Go to Bypass
Transfers the UPS to Bypass mode
Load segment
Output Load segment on/off
Start battery test
Starts a manual battery test
Reset fault state
Clear active fault
Reset event list
Clear events and faults
Reset com card
/Reset IoT
Reset IoT and Modbus TCP function inside UPS
Restore factory
settings
Restore to default factory settings
Settings
Refer to chapter 4.4 User settings
Identification
[Product name], [Serial number], [firmware version], [IP/MAC address]
USER SETTINGS
Submenu
Available settings
Default settings
Password
Can be changed by user
4314
Change language
English, Italiano, Français,
Deutsch, Español, Русский,
Polski, 简体中文
English
User password
[Enabled, ****], [Disabled]
Enabled
Audible alarms
[Enabled], [Disabled]
Enabled
Output voltage
[200V], [208V], [220V], [230V],
[240V]
[230V]
Output frequency
[autosensing], [Converter 50Hz]
60Hz]
Autosensing
High efficiency mode
[Disabled], [Enabled]
Disabled
Auto bypass
[Disabled], [Enabled]
Disabled
Start/Auto restart/Start from
bypass
[Disabled], [Enabled]
Cold start/Auto restart: enabled
Start from bypass: disabled
Site wiring fault
[Enabled], [Disabled]
disabled
Overload pre-alarm
[50%~105%]
105%
External battery
[Auto detection],
[Manual EBM: 0~4],
[Manual Ah: 7~144Ah]
Auto detection
0 EBM
Charger current
[2A], [4A], [6A], [8A] for long
backup model
4A

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Submenu
Available settings
Default settings
Dry in signal
[Disabled], [Remote on],
[Remote off], [Forced bypass]
disabled
Dry out signal
[load powered], [on bat], [Low
bat], [bat open], [bypass], [ups
ok]
bypass
Ambient temperature
alarm
[enabled], [disabled]
enabled
Battery remaining time
[enabled], [disabled]
enabled
Date and time
dd/mm/yyyy hh:mm
01/01/2020 00:00
LCD contrast
[-5 ~ +5]
[0]
IoT
[enabled], [disabled]
disabled
Modbus TCP
[enabled], [disabled]
disabled
Overload pre-alarm
[50%~105%]
105%
External battery
[Auto detection],
[Manual EBM: 0~4],
[Manual Ah: 7~144Ah]
Auto detection
0 EBM
Charger current
For Charger model only - [2A],
[4A], [6A], [8A]
4A
If the load type is transformer type, it is recommended to enable the “start from bypass”
function

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STARTING THE UPS WITH UTILITY
STARTING THE UPS WITH BATTERY
Before using this feature, the UPS must have been powered by utility power with output enabled at
least once.
Battery start can be disabled. Refer to the Chapter 4.4 User setting
UPS SHUTDOWN

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COMMUNICATION
RS232 and USB
1. Connect communication cable to the serial or USB port on the computer
2. Connect the other end of the communication cable to the RS232 or USB communication port
on the UPS
UPS REMOTE CONTROL FUNCTIONS
Remote power off (RPO) also known as Emergency power off (EPO)
When RPO is activated, UPS will cut off output immediately, and continue to alarm.
RPO
Comments
Connector type
1.3mm (16 AWG) Maximum wires
External breaker specification
60 V DC/30 V AC 20 mA max
Dry in
Dry in function can be configured (see settings > Dry in)
Dry Out
Dry out is the relay out, dry out function that can be configured (see Settings > Dry out).
Dry out
Comments
Connector type
1.3mm (16 AWG) Maximum wires
Inner Relay specification
24Vdc/1A
Dry in
Comments
Connector type
1.3 (16 AWG) Maximum wires
External breaker specification
60 V DC/30 V AC 20 mA max

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IoT (INTERNET OF THINGS)
The built-in ethernet port and WLAN port (optional accessory) enable market-leading and easy-to-use
IoT solutions for:
o CertaUPS App - Mobile app which allows you to remote monitor UPS(s) and keeps informed about
critical UPS events always.
o Remote report UPS faults and status (contact with your service for detail) from APP or registered
APP account (Email address).
o Automatic UPS and battery warranty alert from APP or registered APP account (Email address).
IoT Connection
Wired connection
1. Connect UPS and router or switch with a network cable
2. Enable the IoT function in LCD (see Settings -> IoT)
3. Search for “WinPower View” from Google Play Store or Apple APP store, download and install.
4. Open the app, register an account, log in, follow the instructions of the app.
5. Tap on the upper right corner, scan the SN barcode on the UPS label to add a device.
Please use CAT6 shielded
network cable.
The Position of the QR code on the
UPS is for reference, subject to the
actual UPS label.
Make sure your IT settings can
access the public network and
Microsoft Azure Cloud.
For more detailed information and Q&A about the IoT and APP, please refer to the HELP menu
in the APP

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Wireless connection
The wireless module (C-WIFI) is optional, please contact your local CertaUPS representative for details
MODULAR TCP
The built-in ethernet port offers a Modbus TCP feature to facilitate remote monitoring of the UPS into
your software. Please contact your local CertaUPS representative for product details.
INTELLIGENT CARD (OPTIONAL)
Intelligent Card allows UPS to communicate with different types of devices in a variety of networking
environments. The UPS could use the following connectivity cards, please contact your local distributor
for details.
• C-NMC - Ideal monitoring solution enables the user to monitor and control the status of UPS on a
web browser via internet.
• C-Modbus - provides a connection to Modbus protocol with standard RS485 signal.
• C-Relay - Provides voltage-free dry-contact signals for programmable controller and
management system.
• C-EMP - Supports temperature and humidity sensors for remote environment monitoring, should
work with C-NMC Card.
UPS MANAGEMENT SOFTWARE
WinPower provides a user-friendly interface to monitor and control your UPS. This unique software
provides safe auto-shutdown for multi-computer systems during a power failure. With this software, users
can monitor and control any UPS on the same LAN no matter how far from the UPSs.