CertaUPS PowerControl C500R-060-B UPS User manual

C500R 6-10kVA (B)
Rack/Tower 6-10kVA
Installation/Manual
Service and support
WWW.CERTAUPS.COM
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Contents
1. INTRODUCTION............................................................................................... 1
2. SAFETY WARNINGS ......................................................................................... 4
2.1 INSTALLATION..................................................................................................... 4
C500R-100-B ....................................................................................................... 5
2.2 OPERATION .......................................................................................................6
2.3 MAINTENANCE,SERVICING AND FAULTS................................................................... 6
2.4 TRANSPORT .......................................................................................................7
2.5 STORAGE........................................................................................................... 7
2.6 STANDARDS ....................................................................................................... 8
3. INSTALLATION ................................................................................................. 9
3.1 INSPECTING THE EQUIPMENT ................................................................................9
3.2 UNPACKING THE CARTON .....................................................................................9
3.3 UPS REAR PANEL .............................................................................................12
3.4 UPS FRONT PANEL............................................................................................13
3.5 RACK MOUNT SETUP......................................................................................... 14
3.6 TOWER SETUP..................................................................................................19
3.7 INSTALLATION OF UPS WITH AC INPUTS................................................................ 19
4. POWER CABLES CONNECTION & STARTUP .................................................... 22
4.1 ACCESS TO TERMINAL BLOCK ............................................................................... 22
4.2 COMMON INPUT SOURCES CONNECTION................................................................23
4.3 SEPARATE INPUT SOURCES CONNECTION ................................................................ 23
4.4 FREQUENCY CONVERTER CONNECTION ..................................................................24
4.5 UPS INITIAL STARTUP ........................................................................................ 26
4.6 PARALLEL OPERATION......................................................................................... 27
5. OPERATION ................................................................................................... 32
5.1 DISPLAY PANEL .................................................................................................32
5.2 OPERATING MODE............................................................................................. 35
5.3TURNING ON AND TURNING OFF UPS...................................................................42
5.4LCD OPERATION ...............................................................................................44
6. UPS MAINTENANCE ...................................................................................... 54
6.1 UPS AND BATTERY CARE.................................................................................... 54

6.2 TRANSPORTING THE UPS ................................................................................... 55
6.3 STORING THE UPS AND BATTERIES .......................................................................55
6.4 TESTING BATTERIES ...........................................................................................56
6.5 RECYCLING THE USED BATTERY OR UPS ................................................................56
7. SPECIFICATIONS ............................................................................................ 57
7.1 ELECTRICAL SPECIFICATION.................................................................................. 57
7.2 DIMENSION AND WEIGHT ..................................................................................58
7.3 OPERATING ENVIRONMENT.................................................................................58
8. TROUBLESHOOTING ...................................................................................... 59
8.1 TYPICAL ALARMS AND CONDITIONS ......................................................................59
9. COMMUNICATION ........................................................................................ 63
9.1 USB INTERFACE................................................................................................ 63
9.2RS-232 INTERFACE ...........................................................................................64
9.3DRY CONTACT INTERFACE....................................................................................64
9.4INTELLIGENT SLOT ............................................................................................. 66
10. SOFTWARE .................................................................................................. 67

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1. Introduction
The PowerControl C500R Series is an uninterruptible power supply
incorporating double-conversion technology. It provides protection
specifically tailored towards computer equipment, communication
systems and computerized instruments. It protects your sensitive
electronic equipment from power problems such as power failures, power
sags, power surges, brownout, and line noise.
Power outages can occur when you least expect them and power quality
can be erratic. These power problems have the potential to corrupt critical
data, destroy unsaved work sessions, and damage hardware －causing
hours of lost productivity and expensive repairs.
With the C500R UPS, you can safely eliminate the effects of power
disturbances and ensure the protection of your equipment. This UPS is
the best choice for protect your LANs, servers, workstations, and other
electrical equipment.
Online R/T UPS as Rack installation:
Figure.1-1. Online C500R-060-B UPS

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Figure.1-2.Online C500R-100-B UPS
Online R/T UPS as Tower installation.
Figure.1-3.Online C500R-060-B UPS Figure.1-4.Online C500R-100-B UPS
Providing outstanding performance and reliability, the C500R benefits

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include:
Online UPS design with pure sine wave output.
True online double-conversion technology with high power density,
utility frequency independence, and generator compatibility.
Intelligent Battery Management technology that uses advanced
battery management to increase battery service life and optimize
recharge time.
Selectable High Efficiency C500R mode of operation.
Start-on-battery capability for powering up the UPS even if utility
power is not available.
Standard communication options: one RS-232 communication port,
one USB communication port.
Optional connectivity cards with enhanced communication
capabilities.
Extended runtime with up to four Extended Battery Modules (EBMs)
per UPS.
Optional installation method －Rack & Tower.
Remote shutdown control through the Remote Emergency
Power-off (REPO) port.
Maintenances are simplified by allowing the safe replacement of
batteries without powering down the UPS.
Parallelable with an additional C500R in order to offer increased
flexibility
Optional Rack Slider.

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2. Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS
PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE.
2.1 Installation
Condensation may occur if the UPS is moved directly from a cold to a
warm environment. The UPS must be absolutely dry before being
installed. An ‘acclimatization time’of at least two hours must be
implemented.
Do not install the UPS near water or in damp environment.
Do not install the UPS where it would be exposed to direct sunlight
or near heat.
Do not block ventilation openings in the UPS’s housing.
Place cables in such a way that no one can step on or trip over them.
An integral single emergency switching device which prevents
further supply to the load by the UPS in any operation mode should
be provided in the building wiring installation.
An appropriate disconnect device as short-circuit backup protection
should be provided in the building wiring installation.
This is permanently connected equipment, it should be installed by
qualified maintenance personnel.
Earth connection is essential before connecting to the building
wiring terminal.
CAUTION:
Before performing the procedures in this document, read and follow
the safety instructions and important regulatory information in your
Safety, Environmental, and Regulatory Information document.

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For model C500R-100-B, use minimum 10mm2for Equipment input
and grounding Wire, 75C copper wire and 22.1 lb-in torque force
when connecting to input terminal block.
For model C500R-060-B, Use minimum 6mm2for Equipment input
and grounding Wire, 75C copper wire and 18 lb-in torque force
when connecting to input terminal block.
For permanently connected equipment: make sure that a readily
accessible disconnect device is incorporated in the building
installation wiring.
To reduce the risk of fire, connect only to a circuit provided with
branch circuit overcurrent protection with an ampere rating in
accordance with the IEC/EN 60934 standard or your local electrical
code and have a contact air gap of at least 3 mm.
Uninterruptible power supply
output power
240V
C500R-060-B
40 amp
2-pole circuit breaker
C500R-100-B
63 amp
2-pole circuit breaker
You can connect four extended battery modules to the
uninterruptible power supply.
Before working on this circuit
- Isolate Uninterruptable Power System(UPS)
-Then check for Hazardous Voltage between all terminals
including the protective earth Risk of Voltage Backfeed.

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2.2 Operation
Do not disconnect the earth conductor cable from the UPS or the
building wiring terminals at any time since this will affect the
protective earthing of the UPS system and of all connected loads.
The UPS output terminal block may be electrically active even if the
UPS system is not connected to the building wiring terminal.
In order to fully disconnect the UPS, firstly press the OFF button, and
then disconnect the mains lead.
Ensure that no liquid or other foreign objects enter the UPS.
2.3 Maintenance, servicing and faults
The UPS operates with hazardous voltages. Maintenance should be
carried out only by qualified maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected
from the mains power supply (building wiring terminal),
components inside the UPS are still connected to the battery which
have potentially dangerous voltages.
Before carrying out any kind of service and/or maintenance, please
disconnect the batteries. Verify that no current is present and no
hazardous voltage exists in the capacitor or BUS capacitor terminals.
Batteries must be replaced only by qualified personnel.
Caution –risk of electric shock. The battery circuit is not isolated
from the input voltage. Hazardous voltages may occur between the
battery terminals and the ground. Verify that no voltage is present
before servicing!
Batteries have a high short-circuit current and pose a risk of shock.
Take all precautionary measures specified as below and any other
measures necessary when working with batteries:

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1）Remove all jewellery, wristwatches, rings and other metal
objects
2）Use only tools with insulated grips and handles.
3）When changing batteries, replace with the same quantity and
the same type of batteries.
4）Do not attempt to dispose of batteries by burning them. It can
cause explosion.
5）Do not open or destroy batteries. Effluent electrolyte can cause
injury to the skin and eyes. It may be toxic.
Please replace the fuse only with the same type and of the same
amperage in order to avoid fire hazards.
The UPS should only be dismantled or worked on by qualified
maintenance personnel.
2.4 Transport
Please transport the UPS only in the original packaging (to protect
against shock and impact).
2.5 Storage
The UPS must be sited in a dry and well ventilated location.

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2.6 Standards
* Safety
IEC/EN 62040-1
* EMI
Conducted Emission.........................:IEC/EN 62040-2
Category C2
Radiated Emission............................:IEC/EN 62040-2
Category C2
*EMS
ESD................................................:IEC/EN 61000-4-2
Level 4
RS...................................................:IEC/EN61000-4-3
Level 3
EFT................................................ :IEC/EN 61000-4-4
Level 4
SURGE......................................... :IEC/EN 61000-4-5
Level 4
CS................................................. :IEC/EN 61000-4-6
Level 3
Power-frequency Magnetic field.... :IEC/EN 61000-4-8
Level 3
Low Frequency Signals..................:IEC/EN 61000-2-2
Warning: This is a product for commercial applications. If used in an
industrial environment extra precautions may be required.

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3. Installation
This chapter explains:
Equipment inspection
Unpacking the cabinet
Checking the Accessories
UPS setup and installation
Connecting the internal battery
Connecting the EBM(Extended Battery Modules)
Installation requirements
3.1 Inspecting the Equipment
If any equipment has been damaged during shipment, keep the shipping
cartons and packing materials for the carrier or place of purchase and file
a claim for shipping damage. If you discover damage after acceptance, file
a claim for concealed damage.
Note: Check the battery recharge date on the shipping carton label. If the
date has passed and the batteries were never recharged, do not use the
UPS. Contact your service representative.
3.2 Unpacking the Carton
CAUTION: If the carton unpacked in a low-temperature environment it
may cause condensation in or on the cabinet of UPS. Do not install the
UPS until the inside and outside of the cabinet are absolutely dry to
prevent hazard of electric shock.
CAUTION: The cabinet is heavy. Refer to following instructions to unpack
and move the cabinet from packing carton:
The shipping materials are recyclable. After
unpacking, save them for later use or dispose of them
appropriately.

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Step 1:
Open the outer carton and remove the accessories package in the
cabinet (see Figure 3.1&3.2).
C500R-060-B UPS:
Figure 3.1: Unpacking the Carton of C500R-060-B UPS
C500R-100-B UPS

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Figure 3.2: Unpacking the Carton of C500R-100-B UPS
Step 2:
With one person on each side, carefully lift the cabinet out of the outer
carton using the handles on the cardboard and set it on a flat, stable
surface (see Figure 3.3&3.4).
Place the cabinet in a protected area that has adequate airflow and is
free of humidity, flammable gas, and corrosion.
Lifting the Cabinet:
CAUTION:
The cabinet is heavy. Lifting the cabinets out of the carton requires
two persons at least.

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Figure 3.3: Lifting the Cabinet out of C500R-060-B carton
Figure 3.4: Lifting the Cabinet out of C500R-100-B carton
Step 3:
Discard or recycle the packaging in a responsible manner, or store it for
future use.
3.3 UPS Rear Panel
This section shows the rear panel of the C500R models.
C500R-060-B model:

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Figure 3.5: Online C500R-060-B Rear Panel
C500R-100-B model:
Figure 3.6: Online C500R-100-B Rear Panel
3.4 UPS Front Panel
This section shows the front panel of the Online R/T UPS. The Online series
have the same LCD panel and the same control button.
LCD panel
On/Off Button
Scroll Button(Up or Back)
Select Button
Scroll Button(Down of Forward)

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Figure 3.7: The Online R/T UPS Front Panel
3.5 Rack Mount Setup
CAUTION:
The cabinet is heavy, so:
1) Remove the battery packs from the UPS before lifting.
2) Lifting the cabinets into the rack requires a minimum of two people.
CAUTION: removal or replacement of the batteries should be performed
or supervised by authorised personnel with knowledge of batteries .
CAUTION: If installing an EBM, install the EBM directly below the UPS.
3.5.1 Install the UPS and EBM (Extended Battery Modules) in a rack
1. Open the front panel and set aside.
Figure 3.8. Open the front panel
(left: C500R-060-B Model, right: C500R-100-B Model)
2. Remove the battery protection plate (see Figure 3.9):

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Figure 3.9. Removing the Battery Protection Plate
3. Pull the battery tray out using the plastic tabs and then remove the
battery tray.(see Figure 3.10)
Figure 3.10: Removing the Battery Packs
4. Install the UPS and terminal box’s ears to the UPS
Figure 3.11: Install the UPS and terminal box’s ears to the UPS
5. Select the proper holes in the rail for positioning the cabinet in the
desired location in the rack. Locate the rails at the bottom of the 3U
space allocated for the each UPS and EBM.
6. Install the sliding rails in the rack, then install the UPS in the sliding
rail.

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Figure 3.12: Install the sliding rails
7. For 10K---Install the battery pack and battery protection plate, then
replace the front panel.
Figure 3.13: Install the UPS to the rail, then replace the front panel
8. For 6K---Replace the battery tray, and connect the internal battery
connector, then replace the protection plate and the front panel.
9. If installing additional UPS, repeat from Step 1 to Step 8 for each
cabinet.

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3.5.2 Installing the EBMs
To install EBMs:
C500R-060-B Model:
1. Plug the EBM cable into the UPS battery connector
Figure 3.14. Plug the EBM cable into the UPS battery connector
2. Replace UPS’s front panel and EBM’s front panel.