CertaUPS C200 Series User manual

C200 USER MANUAL
A COMPLETE INSTALLATION
AND USER GUIDE
THE C200 SERIES
A line interactive uninterruptible power
supply (UPS) solution available from 1000VA
– 2000VA.
www.certaups.com
For assistance please contact your local
CertaUPS partner.

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CONTENTS
SAFETY INFORMATION............................................................................................................................ 5
USER MANUAL SYMBOLS.................................................................................................................... 5
HANDLING...........................................................................................................................................5
OPERATING SAFETY............................................................................................................................. 6
THE MODEL LIST..................................................................................................................................7
THE TECHNOLOGY............................................................................................................................... 7
SUITABLE APPLICATIONS..................................................................................................................... 7
UPS STANDARDS .................................................................................................................................8
UPS INSTALLATION..................................................................................................................................8
UNPACKING.........................................................................................................................................8
C200 BOX CONTENTS CHECKLIST ........................................................................................................9
C200 SERIES STARTUP AND SHUTDOWN..............................................................................................10
STARTING THE UPS WITH MAIN POWER PRESENT...........................................................................10
STARTING THE UPS FROM BATTERY .................................................................................................10
UPS SHUTDOWN WITH MAINS POWER............................................................................................11
UPS SHUTDOWN WITHOUT MAINS POWER..................................................................................... 11
USB COMMUNICATION PORT ...............................................................................................................12
SOFTWARE ........................................................................................................................................ 12
UPS MAINTENACE .................................................................................................................................13
UPS CARE...........................................................................................................................................13
TRANSPORTING THE UPS .................................................................................................................. 13
STORING THE UPS .............................................................................................................................14
TECHNICAL DATA .................................................................................................................................. 15
ELECTRICAL SPECIFICATION ..............................................................................................................15
OPERATING ENVIROMENT................................................................................................................15
RUNTIMES.........................................................................................................................................16
DIMENSIONS AND WEIGHTS.............................................................................................................16

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SAFETY INFORMATION
USER MANUAL SYMBOLS
The following will be referenced throughout this document.
SYMBOL DEFINITION
Caution! Follow instructions carefully
Caution, risk of electric shock
Power On/Off
Alternating current (AC)
Direct Current (DC)
Grounding / Earth
Recycle
Not to be disposed of in general waste
Waste electrical equipment or electronic equipment (WEEE) should not be disposed of in the general waste. CertaUPS
systems should always be disposed of at a proper recycling/hazardous waste disposal centre. Please see page 10 for disposal
guidance.
HANDLING
UPS handling weight guidelines
<18kg (<40lb)
One-person
18 – 32 kg (40 – 70 lb)
Two-person
32 – 55 kg (70 – 120 lb)
Three-person
>55 kg (>120 lb)
Forklift
Before any handling please ensure that the following precautions are taken:
QUALIFIED PERSONNEL Any persons servicing the UPS must be qualified and knowledgeable in UPS
technology and batteries
CLOTHING Correct PPE should always be worn
POWER OFF Ensure all mains power is disconnected before starting work
TOOLS always use insulated tools. Do not lay tools down near the UPS or batteries. Follow all isolation
procedures.
UPS GROUNDING The UPS must always be properly grounded in order to reduce earth leakage current below
3.5mA
KEEP THESE INSTRUCTIONS IN A SAFE PLACE
This section contains essential information and instructions that should be followed to ensure the safe handling,
installation and maintenance of CertaUPS equipment and batteries.
AUTHORISED PERSONNEL TO HANDLE ONLY
UPS systems contain both AC and DC Voltages when disconnected from the mains outlet and should only be
serviced by qualified competent persons.

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CAUTIONARY NOTES
Please be aware of the following risks when handling and operating CertaUPS units.
RISK TYPE DETAILS
Electric shock
Even after the unit is disconnected from the mains power supply (building wiring
socket), components inside the UPS are still energised which are potentially
dangerous. The battery in the UPS will always be live.
The battery circuit is not isolated from the input voltage. Hazardous voltages may
occur between the battery terminals and the ground. Verify that no voltage is present
before servicing.
Hazardous voltages
Repairs must be carried out only by qualified UPS Engineers.
Replacement of batteries must be only be completed by an electrically competent
person.
OPERATING SAFETY
Before operating any UPS system, please read the following guidance:
DO NOT install the UPS in a humid environment or expose to liquids
DO NOT block the ventilation of the UPS
DO NOT expose the UPS to direct sunlight or source of heat
DO NOT exceed ambient temperatures when operating or storing the UPS
DO NOT allow excessive particulates or foreign bodies enter the UPS
DO NOT plug the UPS input into its own output
DO follow all connection procedures and operational instructions in the order in which they appear within this
manual
DO check that the indicators on the rating plate correspond to the AC powered system and to the actual
electrical consumption of all the equipment to be connected to the UPS
DO ensure the outlet is installed near the UPS and is easily accessible
DO store the UPS in a dry environment
DO keep the UPS in a well-ventilated area
Additional considerations:
•The UPS outputs are supplied by two sources. When the UPS is disconnected from mains power hazardous
voltages may still be present from the internal battery. The battery should be disconnected when
maintenance or service work inside the UPS is necessary.
•Servicing of batteries should be performed or supervised by qualified and competent personnel only.
•When replacing the batteries, use the same number and type of batteries.
•Dispose of batteries in the correct manner and in line with local laws and regulations. Never dispose of
batteries in a fire. Do not attempt to open the battery. Released electrolyte is harmful to the skin and eyes.
A battery can present a risk of electric shock and short circuit.
•Unplug the UPS prior to cleaning and do not use liquid or spray detergent.
•This is a category C2 UPS product. In a residential environment, this product may cause radio interference,
in which case the user may be required to take additional measures.
FOR FURTHER INFORMATION ON REPLACEMENT PARTS AND SERVICING PLEASE CONTACT YOUR CertaUPS PARTNER.

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PRODUCT OVERVIEW
The CertaUPS C200 series is a line-interactive uninterruptible power supply (UPS) solution. It is one of the most compact
systems available, providing the safe shutdown of supported equipment in the event of a power failure.
THE MODEL LIST
Please check that the unit you have purchased is correct by referring to the model number, which appears on the
rear panel of the UPS unit.
ITEM MODEL NAME POWER RATING MODEL TYPE
MODEL
DESCRIPTION
OTHER
1 C200-1000 1000VA/700W Tower
Internal battery
model
Single Phase input
Single Phase output
2 C200-1500 1500VA/1050W Tower
Internal battery
model
Single Phase input
Single Phase output
3 C200-2000 2000VA/1400W Tower
Internal battery
model
Single Phase input
Single Phase output
THE TECHNOLOGY
The C200 UPS series uses line interactive (VI, Voltage Independent) technology, which performs in a similar way to an
offline UPS. A line-interactive solution includes a voltage regulator which maintains the inverter and redirects the DC
supply. When the mains power fails or fluctuates, the load is transferred to the inverter output. This type of technology
delivers a step-wave, which delivers a negligible transfer time of 4ms.
Key features:
•Automatic start
•Intelligent monitoring software
•USB connectivity
•Separate surge-protected outlets
•Battery backed outlets
SUITABLE APPLICATIONS
Ideally suited for small to medium-sized offices, telecommunication centres and security facilities. Please see list below
(not exhaustive):
CCTV
Alarm systems
EPOS
Small office networks
FULL PRODUCT DETAILS CAN BE FOUND AT WWW.CERTAUPS.COM/PRODUCT/CERTAUPS-C200/

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UPS STANDARDS
DESCRIPTION STANDARD
Conduction/Radiation
IEC/EN 62040
IEC 60950-1
Harmonic Current IEC/EN 61000-3-2
Voltage Fluctuation IEC/EN 61000-3-3
ESD IEC/EN 61000-4-2
RS IEC/EN 61000-4-3
EFT IEC/EN 61000-4-4
Surge IEC/EN 61000-4-5
CS IEC/EN 61000-4-6
MS EC/EN 61000-4-8
Voltage Dips IEC/EN 61000-4-11
Low frequency signals IEC/EN 61000-2-2
UPS INSTALLATION
INSPECTION
Every effort is made to ensure that CertaUPS systems are packaged as safely as possible to ensure that no damage is
incurred during shipment. Please visually inspect the UPS when it is received. Please keep all packaging in a safe place
for future use.
UNPACKING
The UPS unit must be positioned in a well-ventilated area that is free from excessive dust, heat and moisture. Please
take note of the specified operating temperatures and remain within these guidelines. To achieve the battery design
life it is not recommended for the ambient temperature to exceed 25 degrees Celsius.
•Unpacking the unit in a low-temperature environment may cause condensation to occur in and on the
device. DO NOT install the UPS/EBM until the inside and outside of the device are clear of condensation.
•Unpack the equipment and remove shipping carton and all the packaging materials. DO NOT lift the using
the front panel and rear panel.
PLEASE FIND UPS PRODUCT DIAGRAMS AND FULL TECHNICAL SPECIFICATIONS ON PAGE 14 OR VISIT
WWW.CERTAUPS.COM/PRODUCT/CERTAUPS-C200/
PLEASE ENSURE ALL SAFETY INSTRUCTIONS HAVE BEEN OBSERVED AND UNDERSTOOD PRIOR TO UNPACKING AND
INSTALLING THE UPS
IF THE DEVICE IS DAMAGED, PLEASE NOTIFY THE CARRIER IMMEDIATELY
PACKING MATERIALS MUST BE DISPOSED OF IN COMPLIANCE WITH ALL LOCAL WASTE MANAGEMENT REGULATIONS.
RECYCLING SYMBOLS ARE PRINTED ON THE PACKING MATERIALS TO FACILITATE SORTING.

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C200 BOX CONTENTS CHECKLIST
C200 Series UPS
USB A to B
Software CD
Power lead
Warranty Card
Telephone patch lead
Quick start guide
INSTALLATION
•DO NOT connect the UPS to a mains supply until installation is completed
•Ventilation of the UPS is important for proper operation. Ensure the air vents on the front, side and rear of the
UPS are clear. Allow adequate space around the UPS. The airflow diagram is shown as below:
Installation considerations:
•The final location of the UPS unit must be on a flat stable surface in a well-ventilated environment
•DO keep at least 200mm of free space behind the rear panel
•If installing an additional unit, place it next to the first unit in its final location
•DO allow the UPS to reach ambient temperature before turning on
•The UPS needs to be fully charged to achieve full autonomy
IF ANY OF THE ITEMS ARE MISSING FROM THE UPS BOX PLEASE NOTIFY YOUR SUPPLIER
DO NOT MAKE ANY UNLICENSED MODIFICATIONS TO THE UPS. THIS MAY INCUR DAMAGE AND AFFECT THE UPS
WARRANTY.
DO NOT FORGET TO REGISTER THE UPS WARRANTY WWW.CERTAUPS.COM/SUPPORT/WARRANTY-REGISTRATION/

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STEP ONE
Unpack the UPS and position in a well-ventilated area. Avoid direct sunlight, excessive heat and humidity and do not put in contact
with fluids of any type.
STEP TWO
Connect the UPS to the mains power using the power lead provided.
Plug the UPS into an electrical outlet that does not share a circuit with any other heavy electrical load. The UPS will require the
internal battery to be charged for at least 6 hours before being able to provide autonomy in the event of a mains failure.
STEP THREE
Connect equipment
Connect critical equipment to the battery backup outlets, these are supported automatically when a mains failure occurs.
Connect other equipment that needs only surge suppression to the surge-protected outlets. Power is not supplied to these outlets
when the unit is switched off. Therefore, please be sure to switch on the unit.
NOTE: Please DO NOT connect scanners or printers to the battery backup outlets.
STEP FOUR
Connect modem/phone network for surge protection
Connect a single modem/phone line into surge-protected “IN” outlet on the back panel of the UPS unit. Connect from “OUT” outlet
to the computer with another phone line cable.
STEP FIVE
Connect Communication Port
To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable one end to the USB port
and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-
up and monitor UPS status through PC.
STEP SIX
Software Installation
1) Please download the monitoring and shutdown software from the website www.certaups.com/downloads to download
ViewPower software.
2) When your computer restarts, the monitoring software will appear as an orange plug icon located in the system tray, near the
clock.
STEP SEVEN
Power On/Off UPS
Press power switch on the front panel of the UPS to turn on the UPS. Press switch again to turn
off the UPS.
C200 SERIES STARTUP AND SHUTDOWN
STARTING THE UPS WITH MAIN POWER PRESENT
Please switch off the connected loads before turning on the UPS, and switch on connected devices one by
one after the UPS is turned on. Switch off all connected loads before turning off the UPS.
Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm.
To start the UPS via mains power (Hot start):
1. Check all the connections are properly connected and correct.
2. Supply mains power to the UPS, the fans will start and the LCD will show the default UPS status summary
screen.
3. Press the button and the buzzer will beep for 1 second and the UPS outlets will now be displaying the
AC mode symbol and supplying AC power to any connected equipment.
4. The UPS will now be in supporting your equipment. If the utility power is abnormal, the UPS will transfer to
battery mode without interruption of the AC supply to the connected equipment.
STARTING THE UPS FROM BATTERY
Before using this feature, the UPS must have been powered by utility power with output enabled at least
once to ensure the unit is adequately charged.
Battery start can be disabled.
A QUICK START VIDEO GUIDE FOR THE C200 MODEL IS AVAILABLE AT WWW.CERTAUPS.COM/MEDIA

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To start the UPS via battery power (Cold start):
1. Check all the connections are properly connected and correct.
2. Press the button and the UPS will power on. The fans will start and the LCD will show the default UPS
status summary screen after finishing the initialisation self-test.
3. After a few seconds, the UPS will transfer to battery mode. If mains power is restored the UPS will transfer to
Line mode without interruption of the AC supply to any connected equipment.
4. Whilst operating in battery mode the unit beep once every 10 seconds to alert the user to a mains AC
failure.
UPS SHUTDOWN WITH MAINS POWER
To shutdown the UPS with mains power:
1. Press the button to shut the unit down.
2. After that, the UPS will transfer to standby mode immediately.
1. In order to cut off the UPS output remove the mains power supply. A few seconds later the LCD display will
shut down.
UPS SHUTDOWN WITHOUT MAINS POWER
To shutdown the UPS without mains power:
1. Power off the UPS by pressing the at which point the UPS AC output will stop.
2. A few seconds later the LCD display will power off.

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C200 SERIES OPERATION
LCD PANNEL
The CertaUPS C200 has a graphical LCD screen. It provides useful information about the UPS itself, load status,
events, measurements and settings.
1. Input voltage
2. Output voltage
3. AC mode indicator
4. Battery mode indicator
5. Load level indicator, flashing indicates overload
6. Battery capacity indicator, flashing indicates low battery
USB COMMUNICATION PORT
•Connect the communication cable to the USB port on the computer.
•Connect the other end of the communication cable to the USB communication port on the UPS.
The USB connection allows for 2 way communication between the device connected and the UPS. This can be used
for both issuing configuration commands, communicating with the UPS and issuing shutdown commands.
SOFTWARE
The C200 series is compatible with ViewPower which is an intelligent UPS monitoring and management software tool.
Key features:
•Allows control and monitoring of multiple UPSs via LAN and INTERNET
•User-friendly power analysis graph: event statistics, history data chart export
•Real-time dynamic graphs of UPS data (voltage, frequency, load level, battery level)
•Safely OS shutdown and protection from data loss during power failure
•Warning notifications via audible alarm, broadcast, mobile messenger, and e-mail
•Scheduled UPS on/off, battery test, programmable outlet control, and audible alarm control
•Password security protection and remote access management
•Supports VMware ESX and ESXi
•Multi-language support: English, German, French, Spanish, Italian, Portuguese, Polish, Czech, Russian,
Ukrainian, Turkish, Chinese
ViewPower installation:
STEP ONE Go to: https://www.certaups.com/downloads/ download ViewPower
STEP TWO Follow the on-screen instructions.
Choose the operating system you need and follow the instruction described.
STEP THREE For additional installation support visit: https://www.power-software-download.com/viewpower/ViewPowerHTML5_user_manual-
20190621.pdf

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UPS MAINTENACE
UPS CARE
For the best preventive maintenance:
Keep the area around the equipment clean
Keep the equipment free from dust
Ensure the equipment is positioned in a well-ventilated area
For maximum battery life keep the equipment at an ambient temperature of 20-25°C (77°F max)
Carry out regular environmental and battery checks
The batteries are rated for a 3-5 year service life. The service life varies depending on the frequency of usage
and ambient temperature. Batteries used beyond expected service life will often have severely reduced
runtimes. Replace batteries at least every 4 years to keep units running at peak efficiency and prevent failure.
TRANSPORTING THE UPS
The following procedure should be performed or supervised by personnel knowledgeable about batteries
and the required precautions. Keep unauthorised personnel away from batteries. If the UPS requires any type
of transportation, the batteries must be disconnected (but not removed) before the unit is transported:
Verify that the UPS is off and disconnected from mains power
Place the UPS on a flat stable surface with the front of the cabinet facing you
Remove the UPS front cover
Disconnect the internal battery connectors
Replace the UPS front cover
To avoid damage and to prevent DOA’s always use a reputable courier for all equipment transportation.
FOR FURTHER GUIDANCE ON UPS MONITORING, PLEASE CONTACT YOUR CertaUPS PROVIDER OR VISIT
WWW.CERTAUPS.COM
ADOPTING A PREVENTATIVE MAINTENANCE SCHEDULE IS CRITICAL TO ACHIEVING OPTIMUM UPS PERFORMANCE
THE INTERNAL UPS BATTERIES MUST BE DISCONNECTED BEFORE TRANSPORT

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STORING THE UPS
Where UPS equipment is stored for a long period of time, the batteries must be recharged every six months. The
optimal storage vdc for VLRA batteries, depending on the environment is between 20-40%. This can be achieved by
connecting the UPS to mains power.
DO NOT store the equipment in a warm, damp, dusty environment
DO NOT use the equipment if the batteries have not been recharged/if the recharge date exceeds six months
DO NOT expose the UPS to direct sunlight or source of heat
DO store the equipment in a cool, dry, clean environment
DO ensure the batteries are recharged every six months for a minimum of 48 hours
DO ensure EBMs are recharged every six months for a minimum of 3 hours
TROUBLESHOOTING
The C200 series is designed for durable, automatic operation.
Use the following troubleshooting chart to determine the UPS alarm condition.
EVENT CAUSE ACTION
Nothing displays on the
front panel
Low battery
Battery fault
The UPS is not turned on
Charge the UPS for at least 6 hours
Replace the battery with the same battery type
Press the power switch again to turn the UPS on
Alarm continuously sounds
when the mains is normal The UPS is overloaded Remove some load first. Before reconnecting the equipment, verify that the load meets the UPS capability specified in the specs
When the power fails, the
backup time is very short
The UPS is overloaded
Battery voltage is too low
Battery defect. It might be due to high-
temperature operation, environment or improper
operation to battery
Remove some connected load
Charge the UPS for at least 6 hours
Replace the battery with the same type of battery
The mains is normal but the
UPS is on battery mode The power cord is loose Reconnect the power cord properly
UPS BATTERIES MUST BE RECHARGED EVERY SIX MONTHS. ALWAYS CHECK THE BATTERY RECHARGE DATE ON THE
SHIPPING CARTON BEFORE USE.
TO REGISTER A FAULT PLEASE VISIT WWW.CERTAUPS.COM/SUPPORT/FAULT-REPORTING/

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TECHNICAL DATA
ELECTRICAL SPECIFICATION
INPUT
MODEL C200-1000 C200-1500 C200-2000
CAPACITY 1000VA/700W 1500VA/1050W 2000VA/1400W
Input Voltage 110/120VAC or 220/230/240VAC
Voltage Range 81-145VAC / 162-290VAC
OUTPUT
Voltage Regulation +/-10%
Transfer Time Typical 2-6ms, 10ms max.
Waveform Pure Sinewave
BATTERY
Type & Number 12V/7Ah x 2 12V/9Ah x 2 12V/10Ah x 2
Charging Time 4-6 hours recover to 90% capacity
PHYSICAL
Dimension
(WxDxH) mm
350 x 146 x 160 397 x 146 x 205
Net Weight (KG) 8.96 12.18 13.7
OPERATING ENVIRONMENT
Ambient Temperature
0°C to 40 °C (Full load no de-rating)
40 °C to50 °C output power derated to 50% load, Charger current derated 50%
20
°C to 25
°C (recommended operating range for peak performance and lifespan)
Operating humidity < 95% no condensing
Altitude
< 3000m
3000m (Above 3000m altitude10% derating per 1000m)
Storage temperature -25°C~55°C (-13 to 130°F)
Audible noise < 50 dBA at 1 meter typical for 6kVA models
< 55 dBA at 1 meter typical for 10kVA models
*Above 3000m altitude10% derating per 1000m.

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RUNTIMES
*
MODEL RUNTIME @ 100%
C200-1000 4
C200-1500 3
C200-2000 2
*Calculated to 20°C
DIMENSIONS AND WEIGHTS
Model No. Dimensions W×H×D (mm) Net Weight (kg)
C200-1000 350 x 146 x 160 8.96
C200-1500 397 x 146 x 205 12.18
C200-2000 397 x 146 x 205 13.7
A FULL GLOSSARY OF TERMS CAN BE FOUND AT:
WWW.CERTAUPS.COM/SUPPORT/UPS-GLOSSARY/
FOR FURTHER INFORMATION OR ASSISTANCE, PLEASE CONTACT YOUR CertaUPS REPRESENTATIVE OR VISIT:
WWW.CERTAUPS.COM