Chamberlain SMART GARAGE MYQ-G0301 User manual

Smart Garage™Hub
Manual
MYQ-G0301 • MYQ-G0301C
MYQ-G0301-D • MYQ-G0301LA
Smart Garage™Hub
Manual
For Android™
devices
by

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Read instructions thoroughly BEFORE beginning.
If using this product with residential door openers, this product must be used only with door openers
manufactured after 1993 that utilize photoelectric sensors. The photoelectric sensors are always located
on or near the bottom of the door track.
Before you start, you MUST have…
• A router with 2.4GHz Wi-Fi® frequency
• Router congured with 802.11 B/G/N
• Router within 50 ft. of MyQ Smart Garage Hub
• Mobile phone connected to your home Wi-Fi network
• Home Wi-Fi network password
• Latest version of MyQ App
• Compatible garage door opener (see Compatible Garage Door Openers on page 20)
• Locate program or learn button on the garage door opener
See Appendix on page 21 for a more detailed list of program or learn button locations.
To reduce the risk of SEVERE INJURY to persons:
• DO NOT enable the MyQ® Smart Garage™ Hub if operating either one-piece or swinging doors. To be enabled
ONLY on a sectional door.
Before You Start
Program Button
LED
WARNING: This product can expose you to chemicals including lead, which are known to the State of California
to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

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Wi-Fi Hub
Door Sensor
Model MYQ-G0302
Power Adapter
Hardware for Wi-Fi Hub
(5/32" x 1-1/2" screws)
Mounting bracket
Hardware for
Door Sensor
(5/32" x 3/4" screws
)
Fastening Strips for
Door Sensor
Warning Label
(not shown)
Blue LED
Red
LED
Test
Button
Green LED
Yellow LED
What’s in the Box
Tools Needed: Drill, 5/32" Drill Bit, Screwdriver, Ladder
MyQ Smart Garage Hub
Blue LED
Light
Door Sensor
Fastening Strips for
Door Sensor
Hardware for
Door Sensor
(5/32” x 3/4” screws)
Warning Label
(not shown)
Hardware for
MyQ Smart Garage Hub
(5/32” x 1-1/2” screws)
Mounting bracket
Power Adapter
Test Button
Green LED
Yellow LED
Before You Start

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Step 1: Check your Wi-Fi signal
Make sure your mobile phone is connected to your Wi-Fi network. Hold the mobile phone near where you plan to
install the MyQ Smart Garage Hub.
If you see:
Wi-Fi signal is strong. You’re all set! Proceed to next step.
Wi-Fi signal is weak. The MyQ Smart Garage Hub may not connect to your Wi-Fi network. If it doesn’t
connect, try one of the options below.
No Wi-Fi signal. Try one of the following options:
• Move your router closer to the garage to minimize interference from walls and other objects.
• Buy a Wi-Fi range extender.
To watch a video on How to test your Wi-Fi Signal Strength before setting up your MyQ® product,
go to youtu.be/_Ow1wVF-7AU
Wireless Setup and Installation
(mounting area)
MyQ Smart Garage Hub
mounting area

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Step 2: Install door sensor
1. Remove the pull tab from the door sensor to activate the battery.
2. Test the door sensor by pushing the test button and conrming the LED on the door sensor blinks.
If the LED on the door sensor does not blink, see Troubleshooting on page 16.
3. Install the door sensor on the top panel of the garage door using the fastening strips or provided hardware.
IMPORTANT: Door sensor MUST be installed to read “myQ” lettering right-side up.
Step 3: Download the MyQ® App
If you already have the MyQ App, verify you have the latest version. To conrm you have the
latest version of the app, go to Google PlayTM store and search for the Chamberlain MyQ App.
If you see Update, tap Update.
Wireless Setup and Installation
OR
Door Sensor
LED
“TOP” MUST
always face UP
Test
Button Fastening
Strips
Screws
CR2450 Battery
OR
Press

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If you have already registered a MyQ account, skip this step and login.
Step 4: Create and Register your MyQ Account
1. Open the MyQ App and tap Sign Up.
2. Enter rst name, last name, valid email address, and password
(twice), country, and zip code.
NOTES:
• Check email address for errors.
• Use a valid email address you can access.
• If the email address you are attempting to use is already in the
MyQ system, you will receive an error message.
• If necessary, tap Forgot Password to retrieve the password
for that email and login. For more information, see
Troubleshooting on page 16.
3. Tap Submit (top right-hand corner). An email will be sent to the
email address you provided.
5. Open the email from Chamberlain support and tap the link to
complete your registration. The MyQ App will open, verifying
registration of email address was successful. NOTE: If you didn’t
receive an email, check the Junk or Spam folder.
6. Tap OK.
7. Enter your email address and password and tap Login.
Congratulations! Registration of your account is now complete.
Wireless Setup and Installation

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Blue LED blinks
Step 6: Login to MyQ App
Enter the email and password you used to register your account and
tap Login.
TIP: Select Remember Me if you want the MyQ App to remember
your email address and password. You can change the security
settings within the MyQ App by tapping the menu bar in top-left
corner and then your name on bottom-left to access settings.
Blue LED blinks
MyQ Smart Garage Hub
Wireless Setup and Installation
Settings Button
Step 5: Power up the MyQ Smart Garage Hub
Find a convenient location and plug in the MyQ Smart
Garage Hub. Wait for the blue LED to blink.
If blue LED is not blinking:
Unplug and plug back in.
If the blue LED still does not blink, reset to factory
default:
1. Press and hold the Settings button until the
blue LED blinks (about 10 seconds) then release.
2. Press and hold Settings button again until the
MyQ Smart Garage Hub beeps.
IMPORTANT NOTE: Resetting the MyQ Smart Garage
Hub to factory default erases the Wi-Fi settings, erases
door sensors, and removes the MyQ Smart Garage Hub
from the currently paired MyQ account.

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Wireless Setup and Installation
In the MyQ App:
1. Tap Get Started or tap “+”.
3. Tap YES to connect your MyQ Smart Garage Hub
to your Wi-Fi network.
2. Tap “MyQ-nnn” under Discoverable Devices.
Step 7: Connect the Smart Garage Hub to the Wi-Fi Network

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Wireless Setup and Installation
Step 7: Connect the Smart Garage Hub to your Wi-Fi Network continued
4. Select your home Wi-Fi network from the list. 5. Enter your home Wi-Fi network password and tap Connect.
Wait for the solid green LED on your MyQ Smart Garage
Hub. This can take up to 2 minutes.
Result: LED is solid green. NOTE: If the LED is not solid
green, see Troubleshooting on page 16.
6. Enter a name for your MyQ Smart Garage Hub and
tap Save.

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Wireless Setup and Installation
Step 8: Add New Device
Now that your MyQ Smart Garage Hub is connected to your home Wi-Fi network, the next steps will guide you through
the process of pairing your garage door opener to your MyQ Smart Garage hub.
TIP: A device is any MyQ accessory that can be paired with your MyQ Smart Garage hub for monitoring and control. This
includes MyQ Lighting accessories and an add-on door sensor that expands your MyQ functionality to a second garage door.
The following steps are to add a garage door opener.
1. Conrm your door sensor is mounted and tap Next.
3. Press and release the test button on the door sensor.
The MyQ Smart Garage Hub will beep and the light
will ash.
Door Sensor
Red
LED
Test
Button
MyQ Smart Garage Hub
Light
2. Locate the test button on the door sensor and tap
Next.

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Wireless Setup and Installation
Step 8: Add New Device continued
NOTE: You will need the brand and model located on the motor head of your garage door opener.
The following steps will activate your garage door opener. Make sure your garage door is clear.
6. Read warning then tap Continue.
5. In the MyQ App select Brand/Model of garage door opener. Tap and select your garage door opener from drop
down list. If prompted, choose the color of the program button from the drop down list.

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Wireless Setup and Installation
Program Button
LED
Result: Door should move.
If the door moves, go to next step. If the door doesn’t move, the MyQ App will prompt you to try again. If you’re still
unsuccessful, see Troubleshooting on page 17.
9. When the garage door opener is paired, in the
MyQ App enter a name for the door and tap Next.
Step 8: Add New Device continued
See Appendix on page 21 for location of garage door opener
program or learn buttons.
7. On your garage door opener - press and release the program
or learn button.
NOTE: Release the button quickly for best results.
8. In MyQ App,
tap I have pressed the Program Button.
10. Success! Tap Finish to continue to the next page for
instructions on mounting your hub.

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Wireless Setup and Installation
Step 10: Apply Warning Label
• Attach the warning label to the wall next to the door control.
Door Control
MyQ Smart
Garage Hub
Warning Label
TIP: Wrap excess power
adapter cable around the
mounting bracket.
Light
Step 9: Mount the MyQ Smart Garage Hub
• Install the MyQ Smart Garage Hub on the ceiling 4-6 feet from the garage door opener, and within 4 feet
from an AC power outlet.
1. Use the MyQ Smart Garage Hub bracket as a template to drill 5/32" pilot holes.
2. Attach the bracket.
3. Slide the MyQ Smart Garage Hub onto the bracket.
• Plug it in and conrm the hub’s green LED turns on solid.
If the hub’s LED does not turn on within a few minutes, see Troubleshooting on page 16.
The MyQ Smart Garage Hub light MUST be visible if you’re standing in the doorway of the garage.

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Operation
To open and close your garage door from the MyQ
App, tap the garage door icon from the Devices screen
then Tap OPEN DOOR or CLOSE DOOR. This screen
also displays the length of time since your garage door
opened or closed.
To change the Devices screen view, tap the toggle icon
next to the +.
When closing your garage door from the MyQ App, your
MyQ Smart Garage Hub will beep and the MyQ Smart
Garage Hub light will ash as a safety alert. Caution
should be taken around the moving door.
In the Devices screen, you can see up to four devices.
NOTES:
• The MyQ Smart Garage Hub can be associated to one
MyQ account only.
• You can connect up to 2 door sensors and up to 16
MyQ accessories (with a second door sensor purchased
separately).
Getting Started
Your new MyQ Smart Garage Hub was designed to deliver peace of mind
by allowing you to always know the status of your garage door and by
providing control of your garage door from anywhere.
The following MyQ functionality allows you to get the most out of your new system:
ALERTS
Alerts can send you a push notication and/or email when a MyQ device changes
state (garage door opens, remote light turns on, etc.)
SCHEDULES
Schedules program your device to activate at specied days and times and can
also be programmed to send push notications and email to your phone.
PARTNERS
MyQ integrates with a number of other technologies to link with your
existing Smart Home products. For the most up to date list of MyQ partners,
please visit www.chamberlain.com/myqpartners
You can view more devices by scrolling through the view types in the top right corner.
See all available features by tapping the Menu button.
ALWAYS keep garage door in sight and away from people and objects until completely closed. NO ONE SHOULD
CROSS THE PATH OF THE MOVING DOOR.
Menu
Button

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Maintenance
Test
TIP: Test your door sensor every 6 months or if the MyQ
system is not working as expected.
• To test for a low battery: Press and release the test
button on the door sensor, The LED on the door sensor
should blink the MyQ Smart Garage Hub should beep.
Wait 5-10 seconds, then repeat this test 5 more times
(wait 5-10 seconds between each test).
If the LED doesn’t blink or the MyQ Smart Garage Hub
doesn’t beep with each press, replace the battery in the
door sensor. Use a 3V Lithium battery size CR2450.
Battery
Dispose of batteries properly. Replace ONLY with 3V CR2450 coin batteries.
Screws
CR2450 Battery
Press
To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
To reduce risk of re, explosion or chemical burn:
• Replace ONLY with 3V CR2450 coin batteries.
• Do NOT recharge, disassemble, heat above 212°F
(100°C) or incinerate.

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Install Option 1 - Preferred Method
Check your Wi-Fi®signal.
Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device near where you plan to install the Smart
Garage Hub.
(mounting area)
If you see:
Wi-Fi signal is strong. You're all set! Install your product.
Wi-Fi signal is weak. The Smart Garage Hub will likely connect to your Wi-Fi network. If not, try one of the options
below.
No Wi-Fi signal. Try one of the following:
lMove your router closer to the garage to minimize interference from walls and other objects
lBuy a Wi-Fi range extender
To watch avideo, go to youtu.be/_Ow1wVF-7AU.
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Troubleshooting
To watch videos on how to install the MyQ Smart Garage Hub, go to videos.
When I press the test button in the door sensor, why doesn’t the red LED blink?
1. Make sure you remove the pull tab from the door sensor.
2. Debris may be present on the battery. Open the door sensor by pressing the button on the bottom and pulling the
front cover off.
3. Slide the battery out to make sure that the pull tab didn’t break off under the battery or that there is no residue on
the battery. After you conrm put the battery back in.
4. Close the door sensor and press the test button, if the LED still doesn’t come on replace the battery. If the LED
blinks, install the door sensor to the top section of your garage door. The battery is a 3V Lithium battery size
CR2450. Door sensor installation is on page 5.
When I attempt to create a MyQ account, why do I get the error message “That username already exists.
Check username or use another username. (201)”?
Your email address was previously used to create a MyQ account. Click Forgot Password on the login screen of the MyQ
App and a temporary password will be emailed to that email address. Once you log in you are ready to go through the
Wireless Setup and Installation on page 7.
When I attempt to connect my MyQ Smart Garage Hub to my Wi-Fi network, why don’t I get a solid
green LED light?
When attempting to connect to your Wi-Fi network the LED lights on your MyQ Smart Garage Hub will go through a
sequence of LED light ashes before it goes solid green. The LED illumination pattern indicates the type of issue. Check
what the LED lights are doing and follow the steps indicated.
Goes back to ashing blue
• Verify your Wi-Fi password.
Flashing blue and green
• Power cycle your router.
• Check Wi-Fi signal where the MyQ Smart Garage Hub is located (page 4).
• Check router settings (page 2).
• Clear the Wi-Fi settings on the MyQ Smart Garage Hub and reconnect to your Wi-Fi network.
To clear the Wi-Fi settings: Press and hold the Settings button on the MyQ Smart Garage Hub until the blue LED blinks
(about 10 seconds) then release. Then reconnect to Wi-Fi.

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Troubleshooting
When attempting to pair my garage door opener to the MyQ Smart Garage Hub, why doesn’t the door
move?
When you are not able to pair your garage door opener and MyQ Smart Garage Hub there are a couple things to check
for. You need to conrm that you are adding a compatible garage door opener and that the door sensor is working
properly.
Once you have conrmed that your garage door opener is compatible (see Appendix for compatible garage door
openers), test your door sensor.
Door sensor test: Press the test button on the door sensor. The MyQ Smart Garage Hub should beep and the red LED on
the door sensor should blink. If it doesn’t, replace the battery. If it does, follow the steps to test for low battery.
To test for a low battery: Press and release the test button on the door sensor, the MyQ Smart Garage Hub should beep.
Wait 5-10 seconds, then repeat ve more times. (Press, beep and wait…repeat). The MyQ Smart Garage Hub should
beep with each press. (If you don’t wait 5 seconds you may not hear a beep.) If you don’t hear a beep with each press,
replace the battery. The battery is a 3V Lithium battery size CR2450.
Now that your door sensor is working, log back in the MyQ App to pair your garage door opener to the MyQ Smart
Garage Hub.
1. Tap the +.
2. Tap the name of your MyQ Smart Garage Hub under Hubs.
3. Select Garage Door Opener.
4. Tap Yes that you are using a door sensor.
5. Locate the test button on the door sensor.
6. Press and release the test button on the door sensor, as directed by the MyQ App.
7. Select the Brand/Model of your garage door opener. If prompted choose the color of the program button on the
garage door opener.
8. Tap Program Door Opener.
9. Read the warning in the MyQ App and tap Continue.
10. Press and release the program button on your garage door opener. In the MyQ App, tap I have pressed the
program button.
11. Name the garage door opener and tap Submit in the upper right corner of the MyQ App.
Error messages and how to resolve
When I attempt to log into my account, I get the error The user is locked out. (207), how do I unlock my account?
An account gets locked out when you have entered your password incorrectly too many times. Follow these steps to
resolve.
1. Tap Forgot Password
2. Enter the email address you used to create the MyQ account. You will receive an email containing a new generic
password. NOTE: If you didn’t receive an email, check the Junk or Spam lter.
3. Login to your MyQ account with your Account Email and the new generic password.
NOTE: The new generic password remains valid until you change it.
4. Tap the Menu in top-left corner, select your name in bottom-left corner, and change your password to a specic
and condential password.

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Settings Button
Troubleshooting
When I attempt to add my serial number to my account, I get the error That device is on another user’s account. Unable
to add (310), how do I resolve this issue?
This error means that the MyQ Smart Garage Hub has been added to another MyQ account. To resolve this issue, you
need to perform a factory default on the MyQ Smart Garage Hub (see below).
Factory Default
Setting the MyQ Smart Garage Hub back to factory default erases the Wi-Fi settings, erases door sensors, and removes
the MyQ Smart Garage Hub from the MyQ account.
1. Press and hold the Settings button until the blue LED blinks (about 10 seconds) then release.
2. Press and hold Settings button again until the MyQ Smart Garage Hub beeps. The MyQ Smart Garage Hub is set
to factory default.

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Accessories
PILCEV-P1
MyQ Remote Lamp Control
Monitor and control this plug-in lamp switch
with the MyQ App.
WSLCEV-P1
MyQ Interior/Exterior Light Switch
Monitor and control this wall light switch with
the MyQ App.
Door Sensor
NOT COMPATIBLE
MyQ Smart Garage Hub Add-on Door Sensor
Monitor and control this door sensor with
the MyQ App. The MyQ Smart Garage Hub
supports a second sensor that can be installed
on a second garage
MYQ-G0302: G821LMB-SENSOR
MYQ-G0202 or 041D7924

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Compatible Garage Door Openers
Unless specied, the MyQ Smart Garage Hub is compatible with the following brands of garage door openers
manufactured after 1993 that utilize safety sensors.
• Chamberlain, LiftMaster, Craftsman and other Chamberlain manufactured garage door openers
• Wayne Dalton 372.5 MHz
• Linear
• Stanley
• Genie/Overhead Door manufactured 1993-2015. Not compatible to openers manufactured after 2016. MyQ
Smart Garage Hubs with a date code of 04/18 or later are compatible with all Genie and overhead door openers
manufactured since 1996.
Appendix