Cisco CIVS-IPC-2611 User manual

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Cisco Video Surveillance 2611 IP Dome
User Guide
Model CIVS-IPC-2611
Text Part Number: OL-24128-02

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Cisco Video Surveillance 2611 IP Dome User Guide
Copyright © 2010 Cisco Systems, Inc. All rights reserved.

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CONTENTS
Preface v
CHAPTER 1Overview 1-1
Features 1-1
IP Camera Overview 1-2
Physical Details 1-3
Package Contents 1-6
CHAPTER 2Getting Started 2-1
Before Your Begin 2-1
Installing the Cisco Video Surveillance 2611 IP Dome 2-2
Preparing for Installation 2-3
Recessed Mounting in a Ceiling Tile 2-4
Performing the Initial Setup of the IP Camera 2-7
Accessing the IP Camera Windows 2-8
Adjusting the Video Image 2-10
Powering the IP Camera On or Off 2-11
Resetting the IP Camera 2-12
Cleaning the IP Camera 2-12
CHAPTER 3Configuring and Managing the IP Camera 3-1
Configuration Overview 3-1
Navigating the Configuration Windows 3-4
Setup Windows 3-5
Basic Setup Window 3-5
Advanced Setup Window 3-7
IP Filter Window 3-10
EAPOL Window 3-11
Administration Windows 3-12
Users Window 3-12
Maintenance Window 3-14
Firmware Window 3-15
Audio/Video Windows 3-16

Contents
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Video Window 3-16
Audio Window 3-23
Privacy Region Window 3-24
Focus/Zoom Window 3-24
Security Windows 3-25
Initialization Window 3-25
Complexity Window 3-26
Applications Windows 3-27
Mail/FTP/HTTP Window 3-27
Motion Detection Window 3-30
Event Window 3-31
SNMP Window 3-34
Alarm I/O Ports Window 3-35
Status Windows 3-36
System Window 3-36
Audio/Video Window 3-37
Network Window 3-38
Syslog & Log Window 3-38
Video Log Window 3-44
CHAPTER 4Viewing Live Video 4-1
Viewing Video through the Home Window Overview 4-1
Home Window Overview 4-1
Home Window Controls 4-3
Viewing Video through Third-Party Devices or Software 4-5
CHAPTER 5Troubleshooting 5-1
APPENDIX AUsing the IP Camera with Cisco VSM A-1
I NDEX

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Preface
This document, Cisco Video Surveillance 2611 IP Dome User Guide, provides information about
installing, configuring, using, managing, and troubleshooting the Cisco Video Surveillance 2611 IP
Dome, model CIVS-IPC-2611.
Organization
This manual is organized as follows:
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Chapter 1, “Overview” Provides an overview of the IP camera and its features
Chapter 2, “Getting Started” Provides instructions for installing and performing
the initial setup of the IP camera, connecting to the IP
camera so that you can configure it or view video
from it, powering the IP camera on and off, resetting
the IP camera, and adjusting its back focus
Chapter 3, “Configuring and Managing the IP
Camera”
Explains how to configure, manage, and administer
the IP camera through the web-based interface
Chapter 4, “Viewing Live Video” Explains how to view live video from the IP camera
Chapter 5, “Troubleshooting” Provides basic troubleshooting information
Appendix A, “Using the IP Camera with Cisco
VSM”
Provides information about using the IP camera with
Cisco Video Surveillance Manager (VSM)

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Preface

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1
Overview
This chapter provides an overview of the Cisco Video Surveillance 2611 IP Dome features. It includes
these topics:
• Features, page 1-1
• IP Camera Overview, page 1-2
Features
The Cisco Video Surveillance IP cameras offer a feature-rich digital camera solution for a video
surveillance system. They provide high-quality, bandwidth-efficient video capture and transmission,
with support for D1 resolution, motion-triggered viewing, H.264 encoding, and MPEG-4 encoding. The
IP camera can be powered through an external power supply or by integrated Power over Ethernet (PoE).
Model CIVS-IPC-2611 includes a smoked dome cover.
In addition, the devices provide networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), and hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption.
The IP camera includes the following key features:
• Built-in H.264 encoder—An internal H.264 encoder can generate the primary or secondary video
stream.
• Built-in MPEG4 encoder—An internal MPEG4 encoder can generate up to two video streams.
• Built-in MJPEG encoder—An internal MJPEG encoder can generate the primary or secondary
video stream.
• Privacy Regions—Up to four user-defined masking zones that can be used to provide regions of
privacy in the camera field of view. Video within privacy regions is not recorded in the camera, nor
sent in the video stream.
• Day/night switch support—An IR-cut filter provides increased sensitivity in low-light conditions.
• Multi-protocol support—Supports these protocols: DHCP, FTP, HTTP, HTTPS, NTP, RTP, RTSP,
SMTP, SSL/TLS, and TCP/IP.
• Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
• Motion detection—The IP camera can detect motion in up to four designated fields of view by
analyzing changes in pixels and generate an alert if motion is detected.

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Chapter 1 Overview
IP Camera Overview
• Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
• Syslog support—The IP camera can send log data to a Syslog server.
• IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
that cannot access the IP camera.
• User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
connect to the camera through the Internet.
• DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
DHCP is enabled.
• Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
a local or Internet time server.
• Power options—The IP camera model can be powered with 12 volts DC, which is provided through
an optional external power adapter, or through PoE (802.3af), which is provided through a supported
switch. The IP camera can also be powered with 24 volts AC, provided through an optional external
power adapter.
• Camera access control—You can control access to IP camera configuration windows and live video
by configuring various user types and log in credentials.
• Cisco Media API—The IP camera supports the open, standards based, Cisco Media Application
Programming Interface.
IP Camera Overview
The following sections provide information about the Cisco Video Surveillance IP Camera:
• Physical Details, page 1-3
• Package Contents, page 1-6

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Chapter 1 Overview
IP Camera Overview
Physical Details
Figure 1-1 and the table that follows describe the items on the top of the 2611 IP dome.
Figure 1-1 Top of the 2611 IP Dome
1Network LED (amber) Indicates information about the network connections as follows:
• On—LAN connection is detected
• Off—LAN connection is not detected
• Blinking—Data is being transmitted or received via the LAN
connection
2Power LED (green) Lights for approximately 1 minute when the IP camera powers up,
then turns off.
1
2
3
54
6

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Chapter 1 Overview
IP Camera Overview
3Audio port Allows the connection of the audio Y cable that is provided with
the IP camera. You can connect an optional external speaker,
optional external microphone (with pre-amplifier), or both devices
through this cable.
Each device connects to the audio cable through a standard 3.5 mm
mini phone jack. A speaker connects to the green jack, which is
labeled “Audio Out.” A microphone connects to the pink jack,
which is labeled “Audio In.”
4GPIO ports General purpose input/output (GPIO) terminal block that includes
2 input ports (labeled DI1, DI2), 2 output ports (labeled DO1,
DO2), and 4 ground ports (labeled GND).
5LAN port Accepts a twisted pair category 5 or higher network cable to
connect the IP camera to a 10/100BASET hub, router, or switch.
6Power input Provides for the connection of a 12 VDC or 24 VAC power adapter.
The power pin-out is as follows:

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Chapter 1 Overview
IP Camera Overview
Figure 1-2 and the table that follows describe the items on the bottom of the 2611 IP dome.
Figure 1-2 Bottom of the 2611 IP Dome
1USB port Reserved for future use
2Analog video output 3.5 mm video jack for video output to an analog monitor.
3Reset button Recessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
described in the “Resetting the IP Camera” section on page 2-12.
1
5
4
3
2

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Chapter 1 Overview
IP Camera Overview
Package Contents
The the Cisco Video Surveillance IP Camera package includes these items:
• Cisco Video Surveillance 2611 IP Camera Quick Start Guide (qty. 1)
• Regulatory Compliance and Safety Information document (qty. 1)
• Camera with smoked bubble (qty. 1)
• 0.9 mm Allen wrench for adjusting lens (qty. 1)
• Security wire and screw (qty. 1)
4Network LED (amber) Indicates information about the network connections as follows:
• On—LAN connection is detected
• Off—LAN connection is not detected
• Blinking—Data is being transmitted or received via the LAN
connection
5Power LED (green) Lights for approximately 1 minute when the camera powers up,
then turns off.

CHAPTER
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2
Getting Started
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
• Before Your Begin, page 2-1
• Installing the Cisco Video Surveillance 2611 IP Dome, page 2-2
• Performing the Initial Setup of the IP Camera, page 2-7
• Accessing the IP Camera Windows, page 2-8
• Adjusting the Video Image, page 2-10
• Powering the IP Camera On or Off, page 2-11
• Resetting the IP Camera, page 2-12
• Cleaning the IP Camera, page 2-12
Before Your Begin
Before you install the IP camera, review these guidelines:
• The IP camera requires a twisted pair category 5 or higher network cable and a connection to a
standard 10/100BaseT hub, router, or switch. To power the IP camera with Power over Ethernet
(PoE), a switch must be 802.3af compliant.
• If you are using the camera on a network connection that does not provide PoE, you must use a 12
VDC or 24 VAC source that is isolated from the ground (floating output).
• If you are using an external speaker, microphone, input device, or output device, you must configure
additional settings after installing and performing the initial set up of the IP camera before the
external device can fully operate. For detailed information about these settings, see Chapter 3,
“Configuring and Managing the IP Camera.”
• If you do not connect an external device (speaker, microphone, input device, output device, or
control device) when you perform the following installation procedure, you can install any of these
devices later.
Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

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Installing the Cisco Video Surveillance 2611 IP Dome
Warning The power supply must be placed indoors. Statement 331
Note If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
enclosure.
Warning This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source. Statement 353
Warning The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device. Statement 1019
Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or
a minimum 24AWG communication cable
Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations. Statement 1045
Preventing Electrostatic Discharge Damage
• Camera components can be damaged by static electricity. Not exercising the proper electrostatic
discharge (ESD) precautions can result in intermittent or complete component failures, and cause
the camera to malfunction.
• To minimize the potential for ESD damage:
– Before you install the IP camera, touch a metal object with your hand to release any static
electricity that is in your body.
– Always use an ESD-preventive antistatic wrist strap (or ankle strap) and ensure that it makes
good skin contact.
– For safety, periodically check the resistance value of the antistatic strap. The measurement
should be between 1 and 10 megohm (Mohm).
In addition, follow these guidelines during installation:
• Handle camera unit by holding the edges only; avoid touching the printed circuit boards
• Never attempt to remove the printed circuit board
Installing the Cisco Video Surveillance 2611 IP Dome
The following sections describes how to install the Cisco Video Surveillance 2611 IP dome. Installing
involves mounting the IP dome by using the procedure that is appropriate for your deployment.
• Preparing for Installation, page 2-3
• Recessed Mounting in a Ceiling Tile, page 2-4

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Installing the Cisco Video Surveillance 2611 IP Dome
Preparing for Installation
Before you install the 2611 IP dome, take these actions:
• Carefully unpack the IP dome and its components.
• Run an category 5 or higher network cable to the mounting location.
• If the IP dome will not be powered from POE, run a power cable from a 12 VDC or 24 VAC power
adapter to the mounting location.
Use a cable gauge that is appropriate for the distance from the IP dome to the power supply (consult
a qualified electrician for more information). The terminal connectors on the IP dome support
gauges from 14 AWG to 24 AWG. At the end of the wire that attaches to the IP dome, strip enough
cable housing to allow each wire to be stripped to 1/4 inch (6.25 mm).
• If you will connect an external speaker, microphone, or both to the IP dome, run audio cable from
each device to the mounting location.
To attach the audio cable to the IP dome, you will need the white snap on ferrite core and audio
Ycable that are included in the optional audio/video cables accessory kit, which you can purchase
from Cisco (Cisco part number CIVS-IPCA-1017=). Attach the white snap on ferrite core to the
audio Y cable (from the optional accessory kit) at approximately 10 inches (25 cm) away from
where the cable connects to the IP dome. To do so, lift the tabs to open the ferrite core, pass the cable
through the ferrite core (do not loop the cable), then snap the ferrite core shut to secure it on the
cable. See Figure 2-1.
Figure 2-1 Passing the Audio Cable through a Ferrite Core
• If you will use external input devices or output device that trigger alarms (connect through alarm
input ports) or respond to alarms (connect through alarm output ports), run cables from each device
to the mounting location. You can use up to two input devices and up to two output devices.
• Have an analog monitor available on which to view video while adjusting the field of view.
Caution Use the analog monitor only to point the IP camera to the desired field of view; do not use it to manually
adjust the focus or zoom. Doing so may damage the lens. Instead, use the Focus/Zoom window in the
configuration software to remotely set the focus and zoom for the IP camera.
• Have the following tools available:
– Phillips-head screwdriver
– Small flat-head screwdriver
– Cutting tool to cut a hole in a ceiling tile (required for mounting in a ceiling tile)
– Drill bits (required for surface mounting on a solid surface)

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Installing the Cisco Video Surveillance 2611 IP Dome
Recessed Mounting in a Ceiling Tile
You can recess-mount the IP dome in a ceiling tile. With this method, the bottom edge of the IP dome
housing is flush with a ceiling. The ceiling tile must be able to support at least three times the weight of
the IP dome. An optional ceiling tile mount is available to reinforce a ceiling tile so that the tile provides
adequate support. You can purchase the ceiling tile mount from Cisco (Cisco part number
CIVS-IPCA-1008=).
To recess-mount the IP dome, perform the following steps. Make sure that the location in which you
install the IP dome can support at least three times the weight of the IP dome.
Note When you disassemble the IP dome for mounting as described in these steps, make sure to remove any
protective packing material that is installed between components.
Procedure
Step 1 Remove the dome and trim ring assembly from the camera housing by turning the assembly
counter-clockwise (see Figure 2-2).
Step 2 Remove the Privacy shield by squeezing it inward to release it from the four tabs that hold it into place
(see Figure 2-2).
Step 3 Remove the camera unit from the camera housing by using a Phillips-head screwdriver to unscrew the
two camera unit screws (see Figure 2-2).
Figure 2-2 Disassembling the 2611 IP Dome Components
1
2
3
4
5

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Step 4 Remove the ceiling tile from the location at which you want to mount the IP dome and cut a 6-1/2 inch
(16.5 cm) diameter hole in the center of the tile.
Step 5 Place the camera housing through the hole that you cut in the ceiling tile.
Orient the camera housing so that the anchor clips face away from the bottom of the dome (see
Figure 2-3).
Step 6 Place the ceiling tile mount over the camera housing.
Orient the ceiling tile mount so that it is flush with the back surface of the ceiling tile (see Figure 2-3).
Step 7 Use a Phillips-head screwdriver to turn the anchor screws clockwise and spin the anchor clips outward
into the locking position and to secure the anchor clips.
The anchor clips twist over the ceiling and the ceiling tile mount. Turn the anchor clip screws until the
camera housing is snug against the ceiling tile. Do not over tighten the screws.
Figure 2-3 Placing the 2611 IP Dome in a Ceiling Tile
Step 8 Put the an category 5 or higher Ethernet cable through the camera housing and connect it to the LAN
port on the IP dome (see Figure 1-1 on page 1-3).
1Camera housing
2Camera unit
2Camera unit screws
4Privacy shield
5Dome and trim ring assembly
1Ceiling tile mount
2Camera housing
3Ceiling tile
4Anchor clips

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Step 9 If the IP dome will not receive PoE, put the power cable through the camera housing and connect it to
the power input on the IP dome (see Figure 1-1 on page 1-3).
To connect a power cable, use a flat-head screwdriver to depress the brown tabs on the power input and
connect bare positive, negative, and ground wires as shown on the label that is affixed to the IP dome.
Step 10 (Optional) Connect an external speaker, microphone, or both to the Y cable, then connect the Y cable to
the audio port on the IP dome.(seeFigure 1-1 on page 1-3). The Y cable that is included in the optional
audio/video cables accessory kit can be purchased from Cisco (Cisco part number CIVS-IPCA-1017=).
Each device connects to the audio cable through a standard 3.5 mm mini phone jack. A speaker connects
to the green jack, which is labeled “Audio Out.” A microphone connects to the pink jack, which is labeled
“Audio In.”
Step 11 (Optional) Use the GPIO ports to connect external devices that trigger alarms (connect through alarm
input ports) or respond to alarms (connect through alarm output ports).
See Figure 1-1 on page 1-3).
Step 12 Place the camera into the upper housing and secure it with the two camera unit screws (see Figure 2-2).
Step 13 Replace the ceiling tile with the camera installed.
Step 14 See Figure 2-4 on page 2-11 and take these actions to adjust the camera lens to obtain the desired image
• Temporarily attach an analog monitor to the IP dome so that you can see video while adjusting the
camera. If the cable from the monitor terminates with a 3.5 mm jack, plug it into the analog video
output port on the IP dome. If the cable terminates with a BNC connector, connect it to the mini
cable with BNC adapter (provided), then plug the cable into the analog video output port.
• Make the following adjustments, viewing the video on the analog monitor as needed:
– Back focus—The back focus is factory set for optimal use and should not require adjustments.
In the event that it does need to be adjusted, use the 0.9 mm Allen wrench that is supplied with
the IP camera to loosen the three back focus hex screws, then adjust the back focus by aiming
the IP camera at an object that is at least 15 feet (4.5 meters) away and gently sliding the lens
toward or away from the camera. Take care not to pull the lens completely away from the
camera. Obtain a sharp picture in both wide-angle and telephoto positions. When the focus is
set as desired, use the Allen wrench to tighten the three back focus hex screws.
– Pan—Use a Phillips-head to loosen the panning lock screw, then rotate the camera to obtain the
desired image, then tighten the panning lock screw.
– Tilt—Loosen the two tilt lock screws, adjust the lens to obtain the desired image, then tighten
the screws.
Caution Do not manually adjust the focus or zoom for the IP camera. Attempting to manually do so may damage
the IP camera lens. Instead, use the Focus/Zoom window in the configuration software to remotely set
the focus and zoom for the IP camera.
Step 15 Replace the privacy shield by squeezing it to fit inside the four tabs on the camera unit.
Make sure to adjust the privacy shield inside the dome and trim ring assembly so that it does not block
the lens from capturing video.
Step 16 Attach the dome and trim ring assembly by positioning the open end of the hooks toward the steel pegs
on the camera unit, lifting it into onto the camera unit, and twisting clockwise.
Make sure that the security strap that connects the dome assembly to the camera housing is in place.

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Performing the Initial Setup of the IP Camera
Performing the Initial Setup of the IP Camera
After you install IP camera, or after you perform a factory reset procedure, you must access the IP
camera and make initial configuration settings. These settings include administrator and root passwords,
and whether the IP camera can be accessed through an HTTP connection in addition to the default
HTTPS (HTTP secure) connection.
To make these configuration settings, you connect to the IP camera from any PC that is on the same
network as the IP camera. The PC must meet these requirements:
• Operating system—Microsoft Windows 2000, XP, or Vista
• Browser—Internet Explorer 6.x with Service Pack 2, or later
In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on,
it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an
IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.
To connect to the IP camera for the first time and make initial configuration settings, perform the
following steps. You can change these configuration settings in the future as described in the
“Initialization Window” section on page 3-25.
Procedure
Step 1 Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera is
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Step 2 In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Step 3 In the Set Password and Verify Password fields in the Root column, enter a password that is used when
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
Step 4 In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
to the IP camera.
The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
Step 5 Click Apply.
The IP camera reboots.

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Accessing the IP Camera Windows
Step 6 After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://ip_address
where:
• protocol is HTTPS or HTTP. (You can use HTTP only if you enabled it in Step 4.)
• ip_address is the IP address that you used in Step 1.
Step 7 If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Main window appears and video from the IP camera starts playing automatically.
You can take these actions in the Main window:
• Click the Setup link to access configuration menus for the camera. For detailed information about
these menus, see Chapter 3, “Configuring and Managing the IP Camera.”
• Click the Home link to view and control live video from the camera. For detailed information about
these actions, see Chapter 4, “Viewing Live Video.”
• Click the Logout button to exit the window.
Accessing the IP Camera Windows
After you perform the initial configuration as described in the “Performing the Initial Setup of the IP
Camera” section on page 2-7, follow the steps in this section each time that you want to access the IP
camera windows to make configuration settings or view live video.
You access these windows by connecting to the IP camera from any PC that is on the same network as
the IP camera and that meets these requirements:
• Operating system—Microsoft Windows 2000, Windows XP, or Vista
• Browser—Internet Explorer 6.x with Service Pack 2, or later
You need this information to access the IP camera windows:
• IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP
server in your network. If the IP camera cannot obtain an IP address through DHCP within 90
seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.
• Port number, if other than the default value. Default port numbers for the IP camera are 443 for
HTTPS and 80 for HTTP. The IP camera administrator can enable an alternative HTTPS port and an
alternative HTTP port as described in the “Advanced Setup Window” section on page 3-7.
• Your user name and password for the IP camera. The IP camera administrator configures user names
and passwords as described in the “Users Window” section on page 3-12.