Cisco Small Business VC220 Instruction Manual

Cisco Small Business
VC 220 Dome WDR Day/Night PoE Network Camera
ADMINISTRATION
GUIDE

© 2010 Cisco Systems, Inc. All rights reserved. 78-19390-01B0
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a partnership relationship between Cisco and any other company. (1005R)

VC 220 Dome WDR Day/Night PoE Network Camera Administration Guide 3
Contents
Chapter 1: Introduction 8
Features of the Cisco VC 220 9
Minimum Requirements 10
Where to Go Next 10
Chapter 2: Getting to Know the Cisco VC 220 Network Camera 11
Parts of the Camera 11
General Purpose Input and Output Terminal Block 16
Cautions and Warnings 18
Where to Go Next 18
Chapter 3: Connecting the Cisco VC 220 Camera 19
Camera Installation Guidelines 19
Before You Begin 20
Installing the Cisco VC 220 Camera 21
Installation Tips 21
Mounting Your Cisco VC 220 Camera 21
Connecting the Equipment 23
Basic Ethernet Setup 23
Power over Ethernet (PoE) Setup 24
Using a PoE-Enabled Switch 24
Using a PoE Power Injector 24
Verifying the Hardware Installation 25
Chapter 4: Installing the Cisco VC 220 Network Camera Software 26
Before You Begin 26
General Recommendations 26
Security Recommendations 26
IP Configuration Recommendations 27
Installing the Camera 27
Installing the Camera Using the Cisco Video Monitoring System 28

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Contents
Installing the Camera Using the Setup Wizard 28
Launching the Web-Based Configuration Utility 29
Where to Go Next 30
Chapter 5: Using the Web-Based Configuration Utility 31
Session and Camera Settings 31
View Video 32
Header 32
Toolbar 32
Camera Control Panel 32
Video Options Icons 33
Client Settings 35
Getting Started 36
Initial Setup 36
Video Monitoring System 37
Quick Access 37
More Ways To Use Your Camera 37
Other Resources 37
Don’t show this on setup 37
Where to Go Next 38
Chapter 6: Configuring the Cisco VC 220 Network Camera Software 39
Network Setting > IP Setting 41
Network Setting > TCP/UDP Port Settings 44
Network Setting > Multicast 47
Network Setting > HTTPS 48
Create and Install a Certificate 48
Certificate Information 48
Network Setting > IP Filter 49
Enable Filter 49
Administrator IP Address 50

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Contents
Network Setting > DDNS 51
Network Setting > QoS 52
CoS 52
DSCP 52
Network Setting > SNMP 53
Network Setting > 802.1X 54
IEEE802.1X 54
EAP-MD5 54
EAP-TLS 54
EAP-TTLS 54
Protected EAP (EAP-PEAP) 55
Network Setting > DHCP Auto Configuration 56
Camera Control > Video Settings 57
Video Quality Settings For Stream 1 and 2 57
Day/Night settings 58
Options 59
Camera Control > Audio Settings 60
Audio Settings 60
Camera Control > I/O Ports 62
Input Ports 62
Output ports State at Power On 62
Applications > Servers 63
Simple Mail Transfer Protocol (SMTP) 63
File Transfer Protocol (FTP) 64
Samba 65
HTTP 66
Instant Message (IM Server) 67
Applications > Motion Detection 68
Applications > Events 69
Configuring Media Settings 69
Media 69
Media Type 69

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Contents
Configuring Event Settings 70
Event 70
Trigger 71
Event Schedule 71
Action 72
Applications > Recording 73
Recording 73
Recording Schedule 73
Destination 73
Administration > Users 75
User and Camera Sessions 76
Sessions 76
Connections 77
Administration > Password Strength 78
Administration > Time Settings 80
Time Zone 80
Network Time Protocol (NTP) Settings 80
Administration > Discovery Settings 81
UPnP 81
Bonjour 81
Administration > Firmware 82
Administration > Configuration File 83
Administration > Maintenance 84
Restart 84
Restore Defaults 84
Restore to Factory Default 84
Administration > System Log 85
Status > System Summary 86
Where to Go Next 86
Chapter 7: Finalizing the Cisco VC 220 Hardware Setup 87
Adjusting the Lens 87

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Contents
Attaching the Dome Cover 89
Chapter 8: Sample Configurations for the Cisco VC 220 Network Camera 90
Configuring Immediate Recording 91
Configuring Motion Detection with Email Notification 92
Configuring the GPIO Ports 96
Configuring Port Forwarding 98
Appendix A: Troubleshooting 100
Questions and Answers 100
Appendix B: Specifications 104
Appendix C: Where to Go From Here 107

1
VC 220 Dome WDR Day/Night PoE Network Camera Administration Guide 8
Introduction
Thank you for purchasing the Cisco VC 220 Dome Wide Dynamic Range (WDR)
Day/Night PoE Network Camera, a standalone camera that can be connected
directly to an Ethernet network. The Cisco VC 220 provides 24-hour surveillance
for indoor applications. The camera features day and night functions with a
configurable IR-cut filter and IR illuminators. A 3-axis mechanism allows for flexible
wall or ceiling installations in locations such as banks, office buildings, or
commercial complexes.
In sunlight, the IR-cut filter is activated to minimize the influence of infrared light on
image color. In the low-light conditions, the built-in IR illuminators are enabled to
offer infrared light for up to 15 meters (50ft). Therefore, the Cisco VC 220 delivers
high image quality in either day and night conditions. To prevent false alarms, a
passive infrared (PIR) sensor is built in to detect objects by their thermal presence.
By enabling Wide Dynamic Range (WDR), the camera can compensate for
challenginglightingconditions.UseWDR whenthereare bothvery brightand very
dark areas simultaneously in the field of view of the camera. The WDR feature
captures both the bright and dark parts of an image and combines the differences
to generate a highly realistic image representative of the original scene. The video
quality achieved is close to the capabilities of the human eye. WDR is widely
applied in high contrast environments such as lobby entrances, parking lots, ATMs,
or loading areas.
NOTE Before installing a surveillance system, check with local government agencies to
determine if video surveillance and audio monitoring are permitted in your area.

Introduction
Features of the Cisco VC 220
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Features of the Cisco VC 220
•Provides an optimal combination of viewing and storage of video by using
simultaneous dual codecs (MPEG-4, MJPEG).
•Allows for ceiling or wall installations with a 3-axis adjustment for complete
range of viewing angles.
•Provides excellent image quality even in harsh lighting environments with a
high-quality 1/3” WDR sensor.
•Allows for day or night video surveillance with an IR-Cut filter and built-in IR
illuminators, up to 15 meters (50ft) in complete darkness.
•Features a 3.3-12 mm varifocal board lens with a 3.6x optical zoom.
•Provides a built-in PIR sensor for thermal detection.
•Provides audio input and output so you can use an external microphone
and/or speakers, and I/O ports so you can set external alarms or turn on/off
lights.
•Allows for flexible installations with Power over Ethernet (PoE).
•Supports RTSP Video/Audio Streaming to Unicast and Multicast clients.
•Features 4x digital zoom.
•Allows viewing of video on a mobile device with 3GPP support.
•Provides extensive event and alarm triggering.
•Includes basic Cisco Video Monitoring System software that can be used
with up to 16 cameras.
The Cisco VC 220 camera is also fully compatible with the Cisco Advanced
Video Monitoring System software that provides monitoring for up to 64
cameras. The advanced video monitoring software is not included. See
www.cisco.com/go/surveillance for more information.
•Allows JPEG snapshots at multiple resolutions to be sent to an FTP server.
•Provides time and text overlay.
•Allows for up to 10 unicast users and unlimited multicast users.
•Provides a built-in web server for remote access over IP, and secure control
over HTTPS or HTTP via Digest Encryption.

Introduction
Minimum Requirements
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1
Minimum Requirements
The following table lists the minimum requirements for your computer when using
the Cisco VC 220 network camera.
NOTE These requirements are approximate. Number of cameras, lighting, frame rate,
codec, and resolution can all affect the storage size.
Multiple cameras can be monitored if you reduce the resolution and frame rate
settings for the video captures. For more information about making these settings,
see Camera Control > Video Settings, page 57.
Where to Go Next
For hardware installation instructions, start here:
•Getting to Know the Cisco VC 220 Network Camera, page11
For software installation instructions, start here:
•Installing the Cisco VC 220 Network Camera Software, page 26
Minimum System Requirements
CPU 2GHz Pentium 4, or AMD Athlon Class CPU
For multiple cameras: Pentium 4 class, 3 GHz dual-core
Memory 512 MB to 1 GB
Operating System Microsoft Windows XP or Vista
Hard Drive 500 MB of available space
Graphics Card AGP or PCI Express with a minimum 128 MB
For multiple cameras: NVidia high performance or
equivalent with a minimum of 256 MB
Browser Internet Explorer 6.x (or later) with ActiveX support for
viewing, recording, playback and setting motion
detection. Limited support for Apple Safari and Mozilla
Firefox (no motion detection, instant recording, or audio
control due to lack of ActiveX).

2
VC 220 Dome WDR Day/Night PoE Network Camera Administration Guide 11
Getting to Know the Cisco VC 220 Network
Camera
In this chapter, you’ll find the following information:
•Parts of the Camera, page11
•Cautions and Warnings, page18
Parts of the Camera
The following illustrations show the major components of the camera.
Mounting Holes
Dome Cover
Tamper-resistant screw
MAC: 002129727D24

Getting to Know the Cisco VC 220 Network Camera
Parts of the Camera
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2
Lens and Tilt
Screws Allows you to make pan/tilt 3-axis adjustments. For wall or ceiling mounting on an unlevel plane, you can rotate the third
axis to level the view. See Adjusting the Lens, page 87.
Built-in
Microphone Features a built-in microphone mounted on the front of the camera. The camera also has a connection for an external
microphone on the rear. Connecting an external microphone
disables the built-in microphone.
Passive
Infrared (PIR)
Sensor
Alerts you to objects up to 5 M (16.4 feet) away based on
thermal detection.
CAUTION As with all PIR motion sensors, there are certain
factorsthatimpactdetectionrangeandreliability.PIRsensors
rely on changes in heat to detect motion, so be aware of the
following factors: rapid environmental changes, direct
sunlight, direct wind from a heater or air conditioner,
fireplaces, automobiles, or industrial equipment. Also note
that different types of glass may or may not allow infrared
light to pass through. If you want to detect thermal activity
through glass, it is recommended that you test it in your
particular environment.
Lens
Tilt Screw
Built-in Microphone
PIR Sensor
IR LEDs
Power Cord Port
Ethernet RJ45 Port
Recessed Reset Button
Status LED
Light Sensor

Getting to Know the Cisco VC 220 Network Camera
Parts of the Camera
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Recessed
Reset Button Use a bent paperclip to press the Reset button. The Reset button has two functions:
Restart—Press and hold the Reset button for less than five
seconds to reset the camera.
Restore Factory Defaults—Press and hold the Reset button
for 10 seconds to restore factory defaults.
NOTE Set the date and time when you first install the VC
220cameraorifyourestorethecamera’sdefaultsettings.We
recommend that you change the time zone and daylight
saving period first, and then set the date and time. Set the
date and time by either syncing to a local PC, setting the date
and time manually, or connecting to an NTP server. See
Administration > Time Settings, page 80 for more
information.
Power Cord
Port Included. Connects your Cisco VC 220 camera to 12 V power (1 Amp) when not using PoE.
Ethernet RJ45
Port Connects your Cisco VC 220 camera to a Power over Ethernet (PoE) switch or router, or to a PoE power injector (not
included) for connection to a non-PoE switch or router. The
LEDs surrounding the Ethernet port indicate the following
status:
Green—Indicates network and data activity. Light should be
steady when camera is on and flashing when data is
transmitted or received.
Amber—Indicates PoE. Should be steady when using PoE.

Getting to Know the Cisco VC 220 Network Camera
Parts of the Camera
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2
Status LED Indicates the following status:
LED Off—The power is off or the LED status is turned off.
Flashing green in one second intervals—The camera and
network are functioning.
Steady orange—The camera can’t detect a networking
signal; thus the camera is not functioning. For example, the
Ethernet cable is not attached.
Flashing orange—The PIR sensor noted movement.
Flashing green rapidly—The firmware is being upgraded.
Flashing orange rapidly—The camera’s default settings are
being restored.
Alternating flashing green and orange—Video has been
lost.
12 Infrared (IR)
LEDs Enables operation in complete darkness. The ring of IR LEDs are built-in with a working range of 15 m (50 feet).
Light Sensor Detectsthe amountofambientlightandswitchesthe camera
from day to night. If light is too low, the light sensor triggers
the IR LEDs to turn on.

Getting to Know the Cisco VC 220 Network Camera
Parts of the Camera
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Image and Pan
Adjustment
Screws
Allows you to make pan/tilt 3-axis adjustments. For wall or
ceiling mounting on an unlevel plane, you can rotate the
third axis to straighten the view. See Adjusting the Lens,
page 87.
Lens and Tilt
Screws Allows you to make pan/tilt 3-axis adjustments. For wall or ceiling mounting on an unlevel plane, you can rotate the
third axis to level the view. See Adjusting the Lens,
page 87.
General Purpose
Input and Output
Terminal Block
See General Purpose Input and Output Terminal Block,
page16 for more information.
Audio Out Connects your Cisco VC 220 camera through the 3.5 mm
input jack to an external speaker or computer.
Audio On/Off Enables audio on or off. When off, the microphone and
speaker are muted.
Microphone In Connects your Cisco VC 220 camera through the 3.5 mm
input jack to an external microphone. When no microphone
is connected, the camera automatically uses its internal
microphone.
Focus and Zoom
Controllers Adjusts the focus and zoom of your camera. See Adjusting the Lens, page 87.
General I/O Terminal Block
Audio Out
Microphone In
Pan Screw
Image Adjustment
Screw Focus Controller
Zoom Controller
Tilt Adjustment
Audio On/Off

Getting to Know the Cisco VC 220 Network Camera
Parts of the Camera
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2
General Purpose Input and Output Terminal Block
The GPIO allows you to connect the camera to external input/output devices that
can provide additional controlling functions. The ports are numbered 1 through 4
and are described in the following table:
Ports 1 to 4 are used to connect with digital input and digital output devices. Refer
to the following illustrations for the connection methods.
Ports 1 and 2 are for output devices such as sirens or flashing lights. The external
device must be 12V, 1.5A (2A maximum) or 16 W (24 W maximum).
Port # Description
1Power
12VDC +- 5% 1.5A max, Max rating 2.0A
2Digital output
Max. 40 VDC, Max. 400mA, isolation 2kV
3Digital input
Open/short-to-ground, isolation 2kV, internal pull-up
4Ground

Getting to Know the Cisco VC 220 Network Camera
Parts of the Camera
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2
Ports 3 and 4 are for input devices such as PIR sensors or window or door
sensors. The digital input is triggered when the sensor opens or closes the circuit
between pin 3 and pin 4 (dependent on whether your input sensor is normally an
open or closed device).
The state of your input device determines how to configure the ports on the
Camera Control > I/O ports page found on page 62. If the input device is normally
closed, set the configuration of Triggered When to Low. Set the output port to
Open. For input devices that are normally open, set the configuration to High and
Open.
See also Configuring the GPIO Ports, page 96 for a sample configuration.

Getting to Know the Cisco VC 220 Network Camera
Cautions and Warnings
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Cautions and Warnings
•Power off the Cisco VC 220 network camera if smoke or unusual odors are
detected. Contact your distributor immediately.
•Keep the Cisco VC 220 network camera away from water. If the camera
becomes wet, power off immediately. Contact your distributor immediately.
•As PIR thermal sensors rely on changes in heat to detect motion, do not
place the Cisco VC 220 network camera around heat sources, such as a
television, fireplace, heater, oven, or direct sunlight.
•Keep the Cisco VC 220 network camera away from rapid environmental
changes, direct wind from an air conditioner or heater, automobiles, or
industrial equipment.
•Do not place the Cisco VC 220 network camera in high humidity
environments.
•Do not place the Cisco VC 220 network camera on unsteady surfaces.
•Do not disassemble the Cisco VC 220 network camera.
•Do not drop the Cisco VC 220 network camera.
•Do not insert sharp or tiny objects into the camera.
•Different types of glass may or may not allow infrared light to pass through.
If you want to detect thermal activity through glass, it is recommended that
you test it in your particular environment.
Where to Go Next
For instructions on setting up your camera in the Internet, start here:
•Connecting the Cisco VC 220 Camera, page19
For software installation instructions, start here:
•Installing the Cisco VC 220 Network Camera Software, page 26

3
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Connecting the Cisco VC 220 Camera
This chapter describes how to connect the camera and contains the following
sections:
•Camera Installation Guidelines, page19
•Before You Begin, page 20
•Installing the Cisco VC 220 Camera, page 21
•Connecting the Equipment, page 23
•Verifying the Hardware Installation, page 25
Camera Installation Guidelines
Consider the following guidelines before installing and mounting your cameras.
While the motion detection window and the degree of sensitivity can be optimized
later, it is best to optimize your camera location first.
•Choose a location that provides adequate coverage of the area to be
monitored.
•If using video motion detection, consider potential sources of movement
that can create false positives, such as trees and shrubs, drastic light
changes, wandering animals, and traffic.
•If using the internal microphone in the camera, note that the Cisco VC 220
camera is designed to pick up audio from a distance of up to six feet (unlike
a web camera that you would place near you.) For distances greater than
six feet, consider using an external microphone.
•If using an external microphone or speaker, place the microphone far
enough away from the speaker to avoid feedback. The volume of the
speaker and the background noise of the environment will determine the
exact distance, possibly up to one meter away.

Connecting the Cisco VC 220 Camera
BeforeYouBegin
VC 220 Dome WDR Day/Night PoE Network Camera Administration Guide 20
3
Before You Begin
Before you begin the installation, make sure that you have the following equipment
and services:
•At least one computer running Microsoft Internet Explorer (other browsers
can be used but may have limited functionality)
•An active LAN IP connection
After the basic hardware installation, Cisco strongly recommends that you run the
Setup Wizard on the Setup CD-ROM for first-time software installation of the
camera. Advanced users can set up the Cisco VC 220 directly from the web
interface of the camera.
It is suggested that you install the software (see Installing the Cisco VC 220
Network Camera Software, page 26) before you replace the dome cover on the
camera. This is because after the software is installed, you will be able to use the
web-based configuration utility to see how the lens should be adjusted and how
the camera needs to be focused. See Finalizing the Cisco VC 220 Hardware
Setup, page 87 for instructions on lens and focusing adjustments, and how to
replace the dome cover. The recommended order of steps is as follows:
•Mounting Your Cisco VC 220 Camera, page 21
•Connecting the Equipment, page 23
•Verifying the Hardware Installation, page 25
•Installing the Cisco VC 220 Network Camera Software, page 26
•Adjusting the Lens, page 87
•Attaching the Dome Cover, page 89
The supplied screwdriver is exclusively designed to match the dome screws,
which prevents the cover from being removed by an unauthorized individual. Do
not discard the screwdriver because you may need to remove the dome cover at
a later time.