Citizen iDP-3221 Series User manual

CITIZEN
User's Manual
Model : iDP-3221
Line Thermal Printer
Rev 1.00 Newly issued on 04. Mar.1999
Japan CBM Corporation
Information Systems Div.
Declaration of Conformity
Manufacturer’s Name : : Japan CBM Corporation
Manufacturer’s Address : CBM Bldg., 5-68-10, Nakano, Nakano-ku
Tokyo, 164-0001, Japan
Declare the Product
Product Name Line Thermal Printer
Model Number(s) iDP-3221 Series
(iDP-3221RF, iDP-3221PF)
(S.No.9930001 - )

Conform to the following Standards
LVD : EN60950 : A3:1995
EMC : EN55022 : 1994 Class A
: EN61000-3-2 : 1995
: EN50082-1 : 1992
: IEC801-2 : 1991 4KV CD, 8KV AD
: IEC801-3 : 1984 3V/m, 26MHz-1000MHz AM1KHz 80%
: IEC801-4 : 1988 ±0.5KV Signal Line ±1KV AC mains
Supplementary Information
“The product complies with the requirements of the Low Voltage Directive 73/23/EEC, 93/68/EEC and
the EMC Directive 89/336EEC, 92/31/EEC, 93/68EEC”
Place Tokyo, Japan Signature
Date February.1999
Full Name : Mikio Moriya
Position : General Manager
R & D Department
Europe Contact :
Norco Declaration AB
Box 7146 S-250 07 Helsingborg Sweden
Warning
This is a Class A products. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
This declaration is applied only for 230V model.
IMPORTANT SAFETY INSTRUCTIONS
•Read all of these instructions and save them for future reference.
•Follow all warnings and instructions marked on the product.
•Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
•Do not use this product near water.
•Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to the product.
•Slots and openings on the back or bottom of the case are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating, do not block or cover these openings. The
openings should never be blocked by placing the product on a bed, sofa, rug of other similar surface.
This product should never be placed near or over a radiator or heater. This product should not be placed
in an built-in installation unless proper ventilation is provided.
•This product should be operated from the type of power source indicated on the marking label. If you re

not sure of the type of power available, consult your dealer or local power company.
•Do not allow anything to rest on the power cord. Do not place this product where the cord will be walked
on.
•If an extension cord is used with this product, make sure that the total of the ampere ratings of the products
plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that
the total of all products plugged into the wall outlet does not exceed 15 amperes.
•Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of
any kind on the product.
•Except as explained elsewhere in this manual, do not attempt to service this product by yourself. Opening
and removing the covers that are marked “Do Not Remove” may expose you to dangerous voltage
points or other risks. Refer all servicing on those compartments to service personnel.
•Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered be the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
•Please keep the poly bag which this equipment is packed in away from children or throw it away to
prevent children from putting it on. Putting it on may cause suffocation.
WICHTIGE SICHERHEITSANWEISUNGEN
•Lesen Sie die nachfolgenden Anweisungen sorgfältig durch und bewahren Sie sie auf.
•Befolgen Sie alle auf dem Drucker vermerkten Hinweise und Anweisungen. Vor dem Reinigen
grundsätzlich Stecker aus der Steckdose ziehen. Keine Flüssigkeiten oder Aerosolreiniger benutzen.
Nut mit einem feuchten Tuch abwischen.
•Der Drucker darf nicht in der Nähe von Wasser aufgestellt werden.
•Drucker nicht auf einem unstabilen Wagen, Stand oder Tisch aufstellen. Der Drucker könnte
herunterfallen und dabel beschädigt werden.
•Schlitze und Öffnungen im Gehäuse, in der Rückwand und im Boden dienen der Belüftung. Sie dürfen
keinesfalls zugedeckt oder blockiert werden, da sich der Drucker sonst überhitzt. Drucker nicht auf ein
Bett, Sofa, Teppich oder dergleichen stellen. Drucker nicht in der Nähe eines Heizkörpers aufstellen.
Drucker darf nicht eingebaut werden, falls nicht für ausreichende Belüftung gesorgt ist.
•Drucker nur mit der auf dem Typschild angegebenen Spannung betreiben. Wenn Sie sich nicht sicher
sind, fragen Sie ihren Händler oder ihr zuständiges Elektrizitätswerk.
•Nichts auf das Stromanschlußkabel stellen. Kabel muß so verlegt werden, daß man nicht darauftreten
kann.
•Ein etwaiges Verlängerungskabel muß der Stromstärke aller daran angeschlossenen Geräte entsprechen.
•Keine Gegenstände in die Gehäuseschlitze schieben.
•Drucker darf nur da gewartet werden, wo im Handbuch angegeben, Öffnen und. Abnehmen von

Abdeckungen, die mit “Do not remove” gekennzeichenet sind, könnte gefährliche spannungführende
Stellen oder sonstige Gefahrenpunkte freilegen. Die Wartung solcher Stellen darf grundsätzlich nur von
besonders ausgebildetem Fachpersonal vorgenommen werden.
A. Wenn das Stromanschlußkabel oder der Stecker beschädigt oder durch-gescheuert ist.
B. Wenn Flüssigkeit auf dem Drucker verschüttet wurde.
C. Wenn der Drucker im Regen gestanden hat oder Wasser darauf verschüttet wurde.
D. Wenn der Drucker trotz genauer Befolgung der Betriebsvorschriften nicht richtig arbeitet. Nur die
in der Bedienungsanleitung angegebenen Einstellungen vornehmen. Ein Verstellen anderer
Bedienungselemente könnte den Drucker beschädigen und macht umständliche Arbeiten eines
qualifizierten Technikers erforderlich, um den Drucker Wieder auf den normalen Betrieb
einzustellen.
E. Wenn der Drucker heruntergefallen ist oder das Gehäuse beschädigt wurde.
F. Wenn der Drucker in seiner Leistung nachläßt.
•Bitte halten Sie den Kunststoffbeutel, in den die Ware verpackt ist, von Kindern entfernt, oder werfen Sie
ihn weg, damit er nicht in die Hande von Kindern gerät. Das Überstülpen des Beutels kann zum
Ersticken führen.
Lärmemission kleiner 70dBA

IMPORTANT:This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instruction manual, may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A computing device
pursuant to Subpart J of Part 15 off FCC Rules, which are designed to provide reasonable protection against
such interference when operated in a commercial environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user at his own expense will be required to take
whatever measures may be necessary to correct the interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Grät angebracht und leicht zugänglich sein.
For Uses in Canada
This digital apparatus does not exceed the class A limits for radio noise emissions from digital, apparatus,
as set out in the radio interference regulations of the Canadian department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit radio émanant
d’appareils numériques, tel que prévu dans les réglements sur l’interférence radio du départment Canadien
des communications.
<CAUTIONS>
1. Prior to using the equipment, be sure to read this User's Manual thoroughly. Please keep it handy for reference
whenever it may be needed.
2. The information contained herein may be changed without prior notice.
3. Reproduction of part or all of this User's Manual without permission is strictly prohibited.
4. Never service, disassemble, or repair parts that are not mentioned in this User's Manual.
5. Note that we will not be responsible for damages attributable to a user's incorrect operation/ handling or an
improper operating environment.
6. Operate the equipment only as described in this User's Manual; otherwise accidents or problems may result.
7. Data are basically temporary; they cannot be stored or saved permanently or for a long time. Please note that we
will not be responsible for damages or losses of profit resulting from losses of the data attributable to accidents,
repairs, tests, and so on.
8. If you have any questions or notice any clerical errors or omissions regarding the information in this manual,
please contact our office.
9. Please note that, notwithstanding Item 8 above, we will not be responsible for any effects resulting from
operation of the equipment.

SAFETY PRECAUTIONS ----- BE SURE TO OBSERVE
In order to prevent hazards to an operator or other persons and damage to property, be sure to
observe the following precautions.
•The following describes the degrees of hazard and damages that can occur if the given instructions are
neglected or the equipment is incorrectly operated.
WARNING Negligence of this precaution may result in death or serious injury.
CAUTION Negligence of this precaution may result in injury or damage to property.
This is an illustration mark used to alert your attention.
This is an illustration mark used to indicate such information as an instruction or the like.

WARNING
•Never handle the equipment in the following manners, as it may break, become out of order, or overheat
causing smoke and resulting in fire or electric shock.
If the equipment is used in an abnormal condition, such as when broken, then problems, smoke
emission, abnormal odor/noise, and fire can result. If an abnormal condition exists, be sure to
disconnect the power plug from a plug socket, and contact our dealer. Never repair the equipment on
your own - it is very dangerous.
•Do not allow the equipment to receive a strong impact or shock, such as kicking, stomping, hitting,
dropping, and the like.
•Install the equipment in a well-ventilated place. Do not use it in such a manner that its ventilation port
will be blocked.
•Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a
place where salt or gases are contained in the air.
•Do not connect/disconnect a power cord or a data cable, while holding the cable. Do not pull, install,
use, or carry the equipment in such a manner that force will be applied to the cables.
• Do not drop or insert any foreign substances, such as clips or pins, into the equipment.
•Do not spill any liquid or spray any chemical-containing liquid over the equipment. If any liquid is
spilled on it, turn off the power, disconnect the power cable and power cord from the plug socket, and
so on, and contact our dealer.
• Never disassemble or remodel the equipment. Negligence of this may cause fire or electric shock.
•Use the equipment only with the specified commercial power supply and AC adapter. Negligence of
this may result in fire, electric shock, or problems.
•If you drop or break the AC adapter, or if water or the like gets inside it, unplug it immediately from the
socket and contact your dealer.
•Do not damage, break, process, bend/pull by force, twist, or head an AC adapter cord. Also, do not put
a heavy substance on it or heat it. The AC adapter cord could be broken, resulting in fire, electric
shock, or trouble. If the AC adapter cord is damaged, contact our dealer.
• Do not connect/disconnect the AC adapter with wet hands.
• Do not overload a single electrical outlet, using a table tap or a current tap socket.
•An equipment packing bag must be discarded or kept away from children. A child can suffocate if the
bag is placed over the head.

PRECAUTIONS FOR INSTALLATION
•Do not use or store the equipment in a place exposed to fire, moisture, or direct sunshine, or in a place
near a heater or thermal device where the prescribed operating temperature and humidity are not met, or
in a place exposed to much oil, iron powder, or dust. The equipment may become out of order, emit
smoke, or catch fire.
•Do not install or use the equipment in a place like a laboratory where chemical reactions are expected,
or in a place where salt or gases are contained in the air. There is a danger of fire or electric shock.
• Install the printer on a flat, stable desk or table that is free from vibration, in a well-ventilated place.
• Do not place anything on the printer or leave small objects, like a clip or pin, around it. A foreign object
could cause trouble if it gets inside.
•Do not use the equipment near a radio or TV receiver. Do not share the power from a plug socket a
radio or TV receiver is connected to. It may cause a reception problem.
•Use the equipment only at the specified power supply, voltage and frequency. Otherwise, it may emit
smoke and catch fire or cause other problems.
•Connect only the specified power source. Use of an unspecified power source could cause trouble or
smoke/fire.
• Confirm that a plug socket used for connection has sufficient capacity.
•Avoid connecting a power cable to a plug socket shared by other devices or extending the wiring too
far. It may result in the cable catching fire or a power outage. Also, do not step on or apply an
excessive force (Pull, load) to the cable, and do not use the printer with such a force applied to it.
•Never connect a grounding cable (Frame ground) to a gas pipe. There is a danger of explosion. When
connecting or disconnecting the grounding cable, be sure to disconnect the power cable and the power
plug from the plug socket.
•When connecting/disconnecting the cables, be sure to turn off the power first, including the connected
side, and then connect/disconnect them, holding a plug and a connector. Pulling the cable itself could
cause it to snap or become damaged.
•Connect a power cable or a connector cable securely. If a reverse-polarity connection is made, internal
elements may be broken or a mating device may be adversely affected.
•Use a shielding wire or twisted pair wire for a signal line, in order to minimize noise effect. Do not
route the cable too long or connect it to a noisy device. Connection to a noisy device could cause
erroneous printing due to corrupt data, and so on.
•When a drawer kick connector is provided, do not connect any device other than the prescribed solenoid
specifications. Negligence of this could cause trouble.
•Use the equipment in an environment where there is a plug socket near the main body and you can
easily disconnect the power plug from it, to shut off the power.
• When the equipment will not be used for a long period of time, unplug it and remove the paper roll from
it.
• When transporting the equipment, remove the paper roll from the paper holder.

PRECAUTIONS FOR HANDLING
Do not handle the equipment in the following manners, because problems may result.
•Do not use any other power source besides the accessory AC adapter. Also, do not use the AC adapter
for other purposes.
• Do not print without paper.
• Do not drop or put any foreign object, such as a clip, pin, or the like, inside the printer.
• Do not spill any liquid or spray any chemical-containing liquid over the equipment.
• Do not stamp on, drop, hit, or give a strong shock to the equipment.
• Never use a pointed object, such as a pen, to operate the operation panel.
• Do not use Scotch tape to fasten paper together for continuous use. It could damage the printing head.
• Never pull the set paper forcibly.
To Prevent Injury and Spreading of Damage
• Do not touch the printing part of the print head.
•When turning on the power, do not touch the moving parts, such as a cutter and gear inside the main
body, or electric parts.
• Be careful to avoid bodily injure or damaging other objects with an edge of sheet metal.
•Should any error occur while operating the equipment, stop it immediately and disconnect the power
plug from the plug socket.
•Should a problem occur, leave solving it to our serviceman. Do not disassemble the equipment on your
own.

DAILY MAINTENANCE
•At the time of maintenance, be sure to turn off the power switch of the printer and unplug it from the
socket.
•When cleaning the platen, wipe off dust or dirt from the platen with a cotton swab dipped in ethyl
alcohol.
•Use a dry soft cloth to wipe off stains and dust from the surfaces of the main body case. For severe
soiling, dip the cloth in water and wring it, for wiping off the soil. Never use organic solvents, such as
alcohol, thinner, trichlene, benzene, ketone, or chemical dusters.
•If the equipment is contaminated with paper powder, use a soft brush to clean it. Be careful not to
damage the printing head.
CAUTION: The printing head and motor are very hot. Be careful not to touch them immediately
after printing.
•Cleaning the Printing Head
1. Referring to "4.6 Removing Paper Jam," detach the platen roller unit.
2. Moisten gauze slightly with alcohol, and clean the heating surface of the printing head with it.
3. Reattach the platen roller unit.
CAUTION: The printing head and motor are very hot. Be careful not to touch them immediately
after printing. Do not touch the heating surface of the head with a bare hand or metal.

This label warns that the head becomes hot in operation,
and touching it may result in burns.
A caution label is stuck onto the following place. Carefully read
the cautions on operation to correctly use the printer.

CONTENTS
1. OUTLINE...........................................................................................................................................................1
1.1 Features........................................................................................................................................................................1
1.2 Unpacking....................................................................................................................................................................1
2. BASIC SPECIFICATIONS................................................................................................................................3
2.1 Model Classifications...................................................................................................................................................3
2.2 Basic Specifications.....................................................................................................................................................4
2.3 Paper Specifications.....................................................................................................................................................5
2.3.1 Recommended Paper...........................................................................................................................................5
2.3.2 Printing Position..................................................................................................................................................5
2.3.3 Head and Paper Cutter Layout............................................................................................................................6
3. OUTER APPEARANCE AND COMPONENT PARTS......................................................................................7
4. OPERATION.....................................................................................................................................................8
4.1 Connecting AC Adapter...............................................................................................................................................8
4.2 Connecting Interface Cable..........................................................................................................................................9
4.3 Inserting the Paper .......................................................................................................................................................9
4.4 How to Remove Remaining Paper Roll.....................................................................................................................10
4.4.1 Inserting the Paper ............................................................................................................................................10
4.4.2 Manually Inserting the Paper............................................................................................................................12
4.5 How to Remove Remaining Paper Roll.....................................................................................................................13
4.6 Eliminating the Paper Jam .........................................................................................................................................14
4.7 Unlocking the Cutter..................................................................................................................................................16
4.8 Clearing the Head.......................................................................................................................................................17
4.9 Operation Panel and Display of Error........................................................................................................................18
4.10 Hexadecimal Dumps..................................................................................................................................................20
5. DIP SWITCH SETTING..................................................................................................................................21
5.1 Location of DIP Switch..............................................................................................................................................21
5.2 DIP Switch Function..................................................................................................................................................22
6. PARALLEL INTERFACE ...............................................................................................................................23
6.1 Bi-directional Parallel Interface (IEEE 1284)............................................................................................................23
6.1.1 Compatibility Mode..........................................................................................................................................23
6.1.2 Reverse Mode ...................................................................................................................................................23
6.1.3 Connector Pin Assignment................................................................................................................................24
6.2 Parallel Interface (CENTRONICS)............................................................................................................................25
6.2.1 Specifications....................................................................................................................................................25
6.2.2 Connector's Pin Configuration..........................................................................................................................25
6.3 Input and Output Signals............................................................................................................................................26
6.3.1 Input and Output Signals...................................................................................................................................26
6.3.2 Electrical Characteristics...................................................................................................................................27
6.3.3 Timing Chart.....................................................................................................................................................28
6.3.4 Data Receiving Control.....................................................................................................................................28
6.3.5 Buffering...........................................................................................................................................................28
7. SERIAL INTERFACE .....................................................................................................................................29
7.1 Specifications.............................................................................................................................................................29
7.2 Connector's Pin Configuration...................................................................................................................................29
7.3 Input and Output Signals............................................................................................................................................30
7.3.1 Input and Output Signals...................................................................................................................................30

7.3.2 Data Configuration............................................................................................................................................31
7.3.3 Error Detection..................................................................................................................................................31
7.3.4 Data Receiving Control.....................................................................................................................................32
7.3.5 Buffering...........................................................................................................................................................32
7.3.6 Electrical Characteristics...................................................................................................................................32
8. DRAWER KICK-OUT CONNECTOR, POWER CONNECTOR .....................................................................33
8.1 Drawer Kick-Out Connector......................................................................................................................................33
8.2 Power Connector........................................................................................................................................................34
9. MAINTENANCE AND SERVICE...................................................................................................................35
10. PRINT CONTROL FUNCTIONS.....................................................................................................................36
10.1 Command List............................................................................................................................................................36
10.2 Command Details.......................................................................................................................................................39
10.2.1 Descriptions of Each Item.................................................................................................................................39
10.2.2 Command Details..............................................................................................................................................40
11. CHARACTER CODES TABLE .....................................................................................................................112
11.1 Page 0.......................................................................................................................................................................112
11.2 Page 1 (Domestic)....................................................................................................................................................113
11.3 Page 2.......................................................................................................................................................................114
11.4 Page 3.......................................................................................................................................................................115
11.5 Page 4.......................................................................................................................................................................116
11.6 Page 5.......................................................................................................................................................................117
11.7 Page 255...................................................................................................................................................................118
11.8 International Character Codes Table........................................................................................................................119
APPENDIX 1. PAGE MODE ..........................................................................................................................120
APPENDIX 2. BI-DIRECTIONAL PARALLEL INTERFACE .......................................................................128
1. Overview..................................................................................................................................................................128
1.1 Parallel Interface Communication Modes.......................................................................................................128
1.2 Interfacing Phase.............................................................................................................................................129
2. Negotiation...............................................................................................................................................................130
2.1 Overview.........................................................................................................................................................130
2.2 Negotiation Procedure.....................................................................................................................................130
2.3 Precautions......................................................................................................................................................131
2.4 Data Communication from Printer to Host.....................................................................................................132
2.5 Device ID........................................................................................................................................................134
2.6 Terminator.......................................................................................................................................................135
APPENDIX 3 IDENTIFICATION OF SEND STATUS...................................................................................136
APPENDIX 4. BLOCK DIAGRAM ................................................................................................................137
APPENDIX 5. OUTLINE DRAWING .............................................................................................................138
<<< German >>>
4. BETRIEB.......................................................................................................................................................148
4.1 Anschließen des Netzteils........................................................................................................................................148
4.2 Anschließen des Schnittstellenkabels ......................................................................................................................149

4.3 Anschluß des Schubladenausschubsteckers.............................................................................................................149
4.4 Einlegen des Papiers ................................................................................................................................................150
4.4.1 Einlegen des Papiers.......................................................................................................................................150
4.4.2 Papier manuell einlegen..................................................................................................................................152
4.5 Herausnehmen der Restpapierrolle..........................................................................................................................153
4.6 Beseitigen von Papierstau........................................................................................................................................154
4.7 Initialisierung des Schneidemechanismus ...............................................................................................................156
4.8 Kopf reinigen............................................................................................................................................157
4.9 Bedienfeld und Fehleranzeigen................................................................................................................................158
4.10 Hexadezimal-Dumps................................................................................................................................................160
5. DIP-SCHALTEREINSTELLUNG .................................................................................................................161
5.1 Lage der DIP-Schalter..............................................................................................................................................161
5.2 DIP-Schalterfunktion...............................................................................................................................................162
6. PARALLELSCHNITTSTELLE .....................................................................................................................163
6.1 Bidirektionale Parallelschnittstelle (IEEE 1284).....................................................................................................163
6.1.1 Kompatibilitätsmodus.....................................................................................................................................163
6.1.2 Reverse-Modus ...............................................................................................................................................163
6.1.3 Pinbelegung der Buchse..................................................................................................................................164
9. WARTUNG UND DIENST............................................................................................................................165
ANHANG 1. SEITENMODUS......................................................................................................................166
ANHANG 2. BIDIREKTIONALE PARALLELSCHNITTSTELLE..............................................................174
1. Übersicht..................................................................................................................................................................174
1.1 Übertragungsmodi der Parallelschnittstelle....................................................................................................174
1.2 Kommunikationsphasen..................................................................................................................................175
2. Verhandlung.............................................................................................................................................................176
2.1 Übersicht.........................................................................................................................................................176
2.2 Vorgehensweise bei der Verhandlung ............................................................................................................176
2.3 Besonders beachten.........................................................................................................................................177
2.4 Datenübertragung vom Drucker zum Host-Computer....................................................................................179
2.5 Geräte-ID ........................................................................................................................................................181
2.6 Terminierung...................................................................................................................................................182
ANHANG 3. ERMITTLUNG DES SENDESTATUS.....................................................................................184
1. OUTLINE
This is a small line thermal printer developed to be used for various data communication terminals, POS
terminals, kitchen printer, and so on. With its abundant features, it can be widely used for various types of
applications. Prior to using the printer, read this manual thoroughly to understand its contents..
1.1 Features
1. Small, lightweight, with a small footprint.
2. Designed with a reduced number of components to ensure low cost.
3. Paper is added by simply placing the paper and closing the cover.
4. A removable platen mechanism simplifies maintenance (e.g. paper handling and head cleaning).

5. Line thermal printing for high speed and low noise.
6. A long-life head with a simple mechanism to ensure high reliability.
7. Built-in input buffer.
8. Bar code printing (with special commands).
9. Built-in drawer kick-out interface.
10. Auto cutter fitted as standard.
11. User registration of external characters.
1.2 Unpacking
(1) When unpacking the printer, confirm that the following parts are provided.
•Printer body ----- 1 unit
•Sample paper roll ----- 1 roll
•AC adapter ----- 1 piece
•AC power cord ----- 1 piece
•User's manual ----- 1 copy
Sample Paper Roll AC Adapter
Printer Body
AC Power Cord
User's Manual

(2) Before using the printer, remove the protective paper for the head as shown below:
1. Open the printer cover.
2. Pull the platen levers at both sides of the platen roller unit in the direction of the arrows.
3. Pull the protective paper in the direction of the arrow.
4. Insert a sheet of printer paper between the platen roller and the head when the printer is to remain unused
for a long period of time.
CAUTION :
• Install the printer on a flat and stable desk.
• Do not install the printer near a heater or in a place exposed to direct sunlight.
• Do not use the printer in a high-temperature, high-humidity, and contaminated environment.
•Do not allow dew condensation on the printer. If dew is condensed on it, leave the power turned off until
dew condensation is gone.
Platen Lever
Printer Cover

2. BASIC SPECIFICATIONS
2.1 Model Classifications
The models are classified by the following designation method:
iDP-3221 - R F 120
WSpecial AC Adapter and AC Power Cord
31AD-U (120V AC --- 3-core cord)
31AD-E (230V AC --- Class I cord)
Model Name
AC Adapter
120: 120 V AC
230: 230 V AC
Characters Set
F: International
Interface
R: Serial (RS-232C)
P: Parallel (IEEE 1284 Compliant,
Bi-directional communication)
(B

2.2 Basic Specifications
Model
Item iDP-3221–RF120
iDP-3221–PF120 iDP-3221–RF230 iDP-3221–PF230
Printing system Line thermal dot printing
Printing width 72.192 mm/512 dots
Dot density Width: 0.141 mm, Length: 180 DPI (0.141 mm)
Printing speed 63.45 mm/sec.
(At maximum speed, print density level 2), (450-dot line/sec.)
Printing columns 42 columns (Font A) , 56 columns (Font B)
Printing size 1.41×3.39 mm (Font A) , 0.99×3.39 mm (Font B)
Line pitch 4.23 mm (1/6 inch)
Can be set with a command (See 10.2 "Command Details.")
Character types Alphanumeric, international characters, extended graphic
Bar code type UPC-A/E, JAN(EAN) 13-/18-column, ITF, CODE 39, CODE 128, CODABAR,
CODE 93
Paper Thermal paper roll : 80 + 0/- 1 mm×φ83 (max.) mm
(See Paper Specifications)
Interface Serial (RS-232C)
Parallel (IEEE 1284 compliant) (Bi-directional communication)
Input buffer 4 KB or 72 bytes (Selectable with the DIP switch)
Supply DC voltage 24 V DC +/- 7%
Power consumption 100 W
AC adapter Rated input : 100∼240 V AC, 50/60 Hz, 120 VA
Rated output : 24 V DC, 1.8 A
Type 31AD-U 31AD-E
Weight Main body: Approx. 1.3 Kg
AC adapter: Approx. 450 g
Outer dimensions 152 (W) ×201 (D) ×123 (H) mm
Operating temperature
and humidity 5∼40°C, 35∼85 % RH (No dew condensation)
Storage temperature and
humidity -20∼60°C, 10∼90% RH (No dew condensation)
Reliability Printing head life:
Pulse resistance : 50 million pulses or more (Print rate 12.5%)
Wear resistance : 50 km or more (With recommended thermal paper at
normal temperature and humidity)
Auto cutter life:
500,000 cuts (With recommended thermal paper at normal temperature and
humidity)
Applicable standard *1 UL, C-UL, FCC Class-A TUV, GS, CE Marking
Note: *1 indicates the standard satisfied when the AC adapter (31AD series) is used.

2.3 Paper Specifications
2.3.1 Recommended Paper
•Type : Thermal paper
•Paper width : 80 + 0/- 1 mm
•Paper thickness : 60∼75µm
•Roll diameter : φ83 mm or less
•Printing surface : Outside of the roll (Surface)
•Recommended paper : TF50KS-E2C (Monochrome) made by NIPPON SEISHI or its equivalent
•Core : φ12 mm (Inner diameter),φ18 mm (Outer diameter)
CAUTION:
•Use of non-specified paper may cause irregularity of print density. If this is the case, use the DIP switch to
select print density. (See 5. DIP SWITCH SETTING)
• Do not paste the paper to the core.
• If the paper comes in contact with a chemical or oil, it may discolor or lose a record.
• Do not rub the paper surface strongly with a nail or hard metal. It may discolor.
•. Discoloring starts at about 70°C. Watch out for effects of heat, humidity, light, and so on.
2.3.2 Printing Position
Paper Width: 80 mm
Printing Area: 72.2 mm About 3.9 mmAbout 3.9 mm