Clear One CHAT 150 User manual

CHAT 150 Group Speaker Phone
USER’S MANUAL

TABLE OF CONTENTS
CHAT 150 USER’S MANUAL
U.S. PATENT NO. D531,999
CLEARONE PART NO. 800-156-201. JANUARY 2007 (REV. 2.0)
© 2007 ClearOne Communications, Inc. All rights reserved. No part
of this document may be reproduced in any form or by any means
without written permission from ClearOne Communications. Printed
in the United States of America. ClearOne reserves specific
privileges. Information in this document is subject to change with-
out notice
TELEPHONE [phone]
1.801.974.3760
FAX [phone]
EMAIL [email protected]
ON THE WEB www.clearone.com

TABLE OF CONTENTS CONTINUED
CHAPTER 1: INTRODUCTION
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . 2
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chat 150 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 3
CHAPTER 2: GETTING STARTED
Connecting Chat 150 to a Telephone . . . . . . . . . . . . . . . 4
Connecting Chat 150 to a Video Conferencing Device . 8
Connecting Chat 150 to a PC . . . . . . . . . . . . . . . . . . . . 12
CHAPTER 3: USING CHAT 150 CONFIGURATION
SOFTWARE
Installing Chat 150 Software . . . . . . . . . . . . . . . . . . . . . 13
Device Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
My Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Update Firmware & Database . . . . . . . . . . . . . . . . . . . . 20
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Advanced: Audio Settings. . . . . . . . . . . . . . . . . . . . 25
Advanced: Database. . . . . . . . . . . . . . . . . . . . . . . . 26
Advanced: Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 4: USING CHAT 150
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Volume Up/Down and Mute Buttons . . . . . . . . . . . . . . . 30
Phone Breakout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
VC Breakout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CHAPTER 5: MAINTENANCE
Caring for Your Chat 150 . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Recovering from an Interrupted
Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CHAPTER 6: APPENDIX
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
TABLE OF CONTENTS

Chapter 1: Introduction 1
PRODUCT OVERVIEW
Thank you for purchasing the ClearOne Chat 150 group speaker phone. The Chat 150 is a
speaker phone for individual or small group use. The Chat 150 connects to telephones, PCs,
and video conferencing systems for rich, full-duplex audio communications.
You can use the Chat 150 with a variety of devices and applications, including:
• Enterprise telephones, such as Avaya, Cisco, and others
• Video conferencing systems, such as Tandberg, Sony, Polycom, and others
• Internet telephony applications, such as Skype and Vonage
• VoIP softphones, such as Avaya, Cisco, CounterPath, and others
• Web conferencing, such as IBM/Lotus Workplace, Microsoft NetMeeting, and others
• Instant messaging applications with voice, such AIM, MSN, and others
• Audio playback, such as iTunes, Quicktime, RealPlayer, and others
SERVICE AND SUPPORT
If you need additional information on how to set up or operate your Chat 150 group speaker phone, please
contact us. We welcome and encourage your comments so we can continue to improve our products and
better meet your needs.
TECHNICAL SUPPORT
Telephone: [phone] (USA) or 1.801.974.3760
Fax: [phone]
E-mail: [email protected]
Web site: www.clearone.com
SALES AND CUSTOMER SERVICE
Telephone: [phone] (USA) or 1.801.975.7200
Fax: [phone] (USA) or 1.801.977.0087
E-mail: [email protected]
PRODUCT RETURNS
All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your
product.
CHAPTER 1: INTRODUCTION

2Technical Services: 800.283.5936
IMPORTANT SAFETY INFORMATION
Read the safety instructions before first use of this product. This speaker phone is not designed for
making emergency telephone calls when the power fails. Make alternative arrangements for access to
emergency services.
• Read and understand all instructions and follow all warnings marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use
a damp cloth for cleaning.
• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement, or near a swimming pool.
• Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
• This product should never be placed near or over a radiator or heat register. This product should not be
placed in a built-in installation unless proper ventilation is provided.
• This product should be operated only from the type of power source indicated on the label on the power
supply. If you are not sure of the type of power supply in your location, consult your dealer or local power
company.
• Do not overload wall outlets and extension cords as this can result in fire risk or electric shock.
• Never spill liquid of any kind on the product.
• To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during sub-
sequent use.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
a. When the power supply cord or plug is damaged.
b. If liquid has been spilled into the product.
c. If the product does not operate normally by following the operating instructions.
d. If the product has been dropped or damaged.
e. If the product exhibits a distinct change in performance.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from light-
ning.
• Do not use this product to report a gas leak in the vicinity of the leak.
• Do not use this product near intensive care medical equipment or by persons with pacemakers.
• This product can interfere with electrical equipment such as answering machines, TV sets, radios,
computers and microwave ovens if placed too close.
Save these instructions

Chapter 1: Introduction 3
UNPACKING
Carefully place the Chat 150 on a level surface. Ensure that you have received the items shown in Figure 1.1 that come
with the configuration you purchased (see the Chat 150 Configurations table below).
>Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly
with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged,
retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.
FIGURE 1.1 Chat 150 Package Contents
CHAT 150 CONFIGURATIONS
The Chat 150 comes in several configurations, as shown below. The Chat 150 group speaker phone itself is the same in
all configurations; different accessories have been packaged with the unit to enable a variety of connections. All Chat
150 units have a mini-USB port, so every configuration can connect to a PC.
Configuration Usage Items included
Chat 150 for telephone
handsets (Avaya,
Cisco, etc.)
Connects to the headset jack of the
specified phone brand for full-duplex
speaker phone capability
Chat 150, 10’ USB cable, Quick Start Guide, CD, tele-
phone breakout box, power supply with international
clips, 25’ RJ-45 cable, 2’ RJ-9 telephone connector cable
Chat 150 USB
Connects to the USB port of a PC for use
with softphones, internet telephony appli-
cations, web conferencing, instant mes-
saging with audio, etc.
Chat 150, 10’ USB cable, Quick Start Guide, CD
Chat 150 VC
Connects to any video conferencing sys-
tem for full-duplex speaker phone
capability
Chat 150, 10’ USB cable, Quick Start Guide, CD, video
conferencing breakout box, power supply with interna-
tional clips, 25’ RJ-45 cable, VC connector cable
Chat 150 USB 2.0
Connection Cable
Quick Start Guide
Documentation on CD Breakout Box
(VC Only)
Power Supply
(Phone/VC ) Power Supply Clips (Phone/VC ) 25' RJ-45
Connection Cable
(Phone/VC )
6' RCA
Connection Cable
(VC Only)
2' RJ-9
Connection Cabl
e
(Phone Only)
Breakout Box
(Phone Only)
Part# 830-156-200 Part# 800-156-200
Part# 551-156-200 Part# 551-153-500-016 Part# 800-156-202
Part# 830-156-011L Part# 830-156-230 Part# 830-156-300

4Technical Services: 800.283.5936
CONNECTING CHAT 150 TO A TELEPHONE
Perform the following steps to connect your Chat 150 to a telephone:
1. Using the included ClearOne RJ-45 Chat 150 connection cable, connect the Chat 150 Phone Breakout
Box to your Chat 150 as shown in Figure 2.1.
2. Using the included 2’ ClearOne RJ-9 telephone connection cable, connect the Chat 150 Phone Breakout
Box’s phone jack to your telephone’s headset jack as shown in Figure 2.2
DO NOT plug the cable into the telephone’s line jack, handset jack, or a telephone different from that
listed on the bottom of the Phone Breakout Box as damage to the telephone and/or Chat 150 might
occur.
CHAPTER 2: GETTING STARTED
FIGURE 2.1 Connecting Chat 150 to a Telephone, Step 1
FIGURE 2.2 Connecting Chat 150 to a Telephone, Step 2

Chapter 2: Getting Started 5
3. If you have a headset that you typically use with your telephone, connect it to the headset jack on the Chat
150 Phone Breakout Box as shown in Figure 2.3.
4. Slide the correct power supply clip for your country into the included power supply as shown in Figure 2.4.
The power supply may contain a plastic shield that must be removed before inserting the clip.
FIGURE 2.3 Connecting Chat 150 to a Telephone, Step 3
FIGURE 2.4 Connecting Chat 150 to a Telephone, Step 4

6Technical Services: 800.283.5936
5. Using the included power supply, connect the Chat 150 Phone Breakout Box to a power outlet as shown
in Figure 2.5.
6. The blue LED indicators on the Chat 150 illuminate, indicating that the Chat 150 is powered and ready for
use.
7. Install the Chat software. Visit http://www.clearone.com/support/downloads.php?content=main and select
Chat 150 from the product drop-down list. Select the Chat 50/150 Software from the list to download the
latest version of the Chat software. For detailed installation instructions, refer to Installing Chat 150
Software in Chapter 3: Using Chat 150 Configuration Software.)
>Note: If you do not have internet access on your computer, use the Chat 150 Installation CD included
in the box.
FIGURE 2.5 Connecting Chat 150 to a Telephone, Step 5

8. Using the included USB 2.0 cable, connect the Chat 150 to your PC or USB device as shown in Figure
2.6.
9. Start the Chat 150 configuration software by double-clicking the ClearOne Chat icon (Figure 2.7) on your
desktop, or by launching the application from the Start menu.
10. Click the Device Setupbutton in the Chat software (Figure 2.8).
11. Configure your Chat 150 for the telephone you will be using by following the procedures in the Device
Setup section of Chapter 3: Using Chat 150 Configuration Software.
FIGURE 2.7 Chat 150 Desktop Icon
FIGURE 2.8 Chat 150 Device Setup Button
FIGURE 2.6 Connecting Chat 150 to a PC
Chapter 2: Getting Started 7

CONNECTING CHAT 150 TO A VIDEO CONFERENCING DEVICE
Perform the following steps to connect your Chat 150 to a video conferencing device:
1. Using the included ClearOne RJ-45 Chat 150 connection cable, connect the Chat 150 VC Breakout Box to
your Chat 150 as shown in Figure 2.9.
2. Using the included 6’ ClearOne RCA connection cable, connect the Chat 150 VC Breakout Box to both
your video conferencing device and/or TV/monitor, as shown in Figure 2.10. The cable has two RCA con-
nectors on one end, and five on the other end, split into two groups with two and three connectors.
The end with two connectors goes to the Chat 150 VC Breakout Box; the blue connector connects to the
audio in port (identified by the icon), and the black connector goes to the audio out port (identified
by the icon).
On the other end of the cable, the group with the red and white connector plugs into the left and right
audio ports on your TV. This connection allows you to either use the speaker on your Chat 150 for audio
from the far end, or alternatively you can use the speakers on the TV. See Advanced Settings: Audio
Settings in Chapter 3 Using Chat 150 Configuration Software for details on using this option.
The group with three connectors goes to your video conferencing device. The red and white connectors
go to the audio out ports (right and left). However, if your video conferencing device does not have left
and right audio out, but only has a single channel, connect either the red or white connector to send a
mono audio signal to the Chat 150. The black connector goes to the audio in port.
8Technical Services: 800.283.5936
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FIGURE 2.9 Connecting Chat 150 to a Video Conferencing Device, Step 1

3. Slide the correct power supply clip for your country into the included power supply as shown in Figure
2.11. The power supply may contain a plastic shield that must be removed before inserting the clip.
4. Using the included power supply, connect the Chat 150 VC Breakout Box to a power outlet as shown in
Figure 2.12.
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FIGURE 2.10 Connecting Chat 150 to a Video Conferencing Device, Step 2
FIGURE 2.11 Connecting Chat 150 to a Video Conferencing Device, Step 3
Chapter 2: Getting Started 9

5. The blue LED indicators on the Chat 150 illuminate, and the green LED power indicator on the VC
Breakout Box illuminates, indicating that the Chat 150 is powered and ready for use.
6. Install the Chat software. Visit http://www.clearone.com/support/downloads.php?content=main and select
Chat 150 from the product drop-down list. Select the Chat 50/150 Software from the list to download the
latest version of the Chat software. For detailed installation instructions, refer to Installing Chat 150
Software in Chapter 3: Using Chat 150 Configuration Software.
>Note: If you do not have internet access on your computer, use the Chat 150 Installation CD included
in the box.
7. Using the included USB 2.0 cable, connect the Chat 150 to your PC or USB device as shown in Figure
2.13.
10 Technical Services: 800.283.5936
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FIGURE 2.12 Connecting Chat 150 to a Video Conferencing Device, Step 4

8. Start the Chat 150 configuration software by double-clicking the ClearOne Chat icon (Figure 2.14) on your
desktop, or by launching the application from the Start menu.
9. Click the Device Setupbutton in the Chat software (Figure 2.15).
10. Configure your Chat 150 for the video conferencing device you will be using by following the procedures
outlined in the Device Setup section of Chapter 3: Using Chat 150 Configuration Software.
FIGURE 2.14 Chat 150 Desktop Icon
FIGURE 2.15 Chat 150 Device Setup Button
FIGURE 2.13 Connecting Chat 150 to a PC
Chapter 2: Getting Started 11

12 Technical Services: 800.283.5936
CONNECTING CHAT 150 TO A PC
Perform the following steps to connect your Chat 150 to a PC:
1. Install the Chat software. Visit http://www.clearone.com/support/downloads.php?content=main and select
Chat 150 from the product drop-down list. Select the Chat 50/150 Software from the list to download the
latest version of the Chat software. For detailed installation instructions, refer to Installing Chat 150
Software in Chapter 3: Using Chat 150 Configuration Software.
>Note: If you do not have internet access on your computer, use the Chat 150 Installation CD included
in the box.
2. Using the included USB 2.0 cable, connect the Chat 150 to your PC or USB device (Figure 2.16).
3. The blue LED indicators on the Chat 150 illuminate, indicating that the Chat 150 is powered and ready for
use.
4. Start the Chat 150 configuration software by double-clicking the ClearOne Chat icon (Figure 2.17) on your
desktop, or by launching the application from the Start menu.
5. Click the Device Setupbutton in the Chat software (Figure 2.18).
6. Configure your Chat 150 for the device you will be using it with by following the procedures outlined in the
Device Setup section of Chapter 3: Using Chat 150 Configuration Software.
FIGURE 2.16 Connecting Chat 150 to a PC
FIGURE 2.17 Chat 150 Desktop Icon
FIGURE 2.18 Chat 150 Device Setup Button

CHAPTER 3: USING CHAT 150 CONFIGURATION SOFTWARE
INSTALLING CHAT 150 SOFTWARE
1. Visit http://www.clearone.com/support/downloads.php?content=main and select Chat 150 from the prod-
uct drop-down list. Select the Chat 50/150 Software from the list to download the latest version of the Chat
software. Unzip the software and run Setup.exe to begin the installation process. The home screen
appears (Figure 3.1).
>Note: If you do not have internet access on your computer, use the Chat 150 Installation CD included in
the box.
2. Click on the Software link on the left navigation menu. The Chat Setup Wizard welcome screen appears
(Figure 3.2).
FIGURE 3.2 ClearOne Chat Setup Wizard Welcome Screen
FIGURE 3.1 ClearOne Chat 150 Installation CD Screen
Chapter 2: Getting Started 13

14 Technical Services: 800.283.5936
3. Click Next>. The License Agreement screen appears (Figure 3.3).
4. Read through the license agreement and then click the I Agree radio button, followed by Next>. The
Select Installation Folder screen appears (Figure 3.4).
FIGURE 3.4 ClearOne Chat Select Installation Folder Screen
FIGURE 3.3 ClearOne Chat License Agreement Screen

5. Change the target installation folder, if you wish, or simply accept the default folder shown by clicking
Next>. The Confirm Installation screen appears (Figure 3.5).
6. Click Next> to start the software installation. The Installing ClearOne Chat screen appears (Figure 3.6),
tracking the software installation.
FIGURE 3.5 ClearOne Chat Confirm Installation Screen
FIGURE 3.6 Installing ClearOne Chat Configuration Software Screen
Chapter 3: Using Chat 150 Configuration Software 15

16 Technical Services: 800.283.5936
7. Once the installation is finished, the Device Driver Installation Wizard Welcome screen appears (Figure
3.7).
8. Click Next>. The Chat 150 device drivers are installed. Once the installation is finished, the Completing
the Device Driver Installation Wizard screen appears (Figure 3.8).
FIGURE 3.8 ClearOne Chat Completing the Device Driver Installation Wizard Screen
FIGURE 3.7 ClearOne Chat Device Driver Installation Wizard Welcome Screen

9. Click Finish. The ClearOne Chat Information screen appears (Figure 3.9). Review the information and click
Next>.
10. The Installation Complete screen appears (Figure 3.10). Click Close to end the installation process.
FIGURE 3.10 ClearOne Chat Installation Complete Screen
FIGURE 3.9 ClearOne Chat Information Screen
Chapter 3: Using Chat 150 Configuration Software 17