Clear One Chat 50 User manual

CHAT 50 Personal Speaker Phone
USER’S MANUAL

TABLE OF CONTENTS
TELEPHONE [phone]
1.801.974.3760
FAX [phone]
EMAIL [email protected]
CHAT 50 USER’S MANUAL
CLEARONE PART NO. 800-159-001. MARCH 2006 (REV. 1.0)
© 2006 ClearOne Communications, Inc. All rights reserved. No part
of this document may be reproduced in any form or by any means
without written permission from ClearOne Communications. Printed
in the United States of America. ClearOne reserves specific
privileges. Information in this document is subject to change with-
out notice

TABLE OF CONTENTS CONTINUED
CHAPTER 1: INTRODUCTION
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . 2
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
CHAPTER 2: GETTING STARTED
Installing Chat 50 Software . . . . . . . . . . . . . . . . . . . . . . . 5
Configuring and Testing Your Chat 50. . . . . . . . . . . . . . 10
Connecting Your Chat 50. . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting Chat 50 to a Telephone . . . . . . . . . . . . 14
Connecting Chat 50 to a Cellphone . . . . . . . . . . . . 15
Connecting Chat 50 to an MP3 Player . . . . . . . . . . 16
Connecting Chat 50 to a Desktop Video
Conferencing Device . . . . . . . . . . . . . . . . . . . . . . 17
CHAPTER 3: USING CHAT 50 CONFIGURATION
SOFTWARE
Device Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
My Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Advanced Settings: Audio Settings . . . . . . . . . . . . 25
Advanced Settings: Database . . . . . . . . . . . . . . . . 26
Advanced Settings: Log . . . . . . . . . . . . . . . . . . . . . 28
CHAPTER 4: USING CHAT 50
Power LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Volume Up/Down and Mute Buttons . . . . . . . . . . . . . . . 29
CHAPTER 5: MAINTENANCE
Caring for Your Chat 50 . . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Recovery from an Interrupted
Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . 32
CHAPTER 6: APPENDIX
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
TABLE OF CONTENTS

Chapter 1: Introduction 1
PRODUCT OVERVIEW
Thank you for purchasing the ClearOne Chat 50 personal speaker phone. The Chat 50 is a
portable audio peripheral that connects to a wide variety of devices for hands-free
communications and audio playback.
You can use the Chat 50 with a myriad of devices, including:
• Internet telephony, such as Skype and Vonage
• Enterprise telephones, such as Avaya, Cisco, and others
• VoIP softphones, such as Avaya, Cisco, and others
• Cellphones, such as Motorola, Nokia, and others
• MP3 players, such as iPod and others
• Web conferencing, such as IBM/Lotus Sametime, Microsoft NetMeeting, and others
• Internet messenger, such AIM, MSN, and others
• Desktop video conferencing, such as Polycom, Sony, and others
• Audio playback, such as iTunes, Quicktime, RealPlayer, and others
• PC-based gaming, such as TeamSpeak, Ventrilo, Roger Wilco, and others
SERVICE AND SUPPORT
If you need additional information on how to set up or operate your Chat 50 personal speaker phone, please
contact us. We welcome and encourage your comments so we can continue to improve our products and
better meet your needs.
TECHNICAL SUPPORT
Telephone: [phone](USA) or 1.801.974.3760
Fax: [phone]
E-mail: [email protected]
Web site: www.clearone.com
SALES AND CUSTOMER SERVICE
Telephone: [phone] (USA) or 1.801.975.7200
Fax: [phone] (USA) or 1.801.977.0087
E-mail: [email protected]
PRODUCT RETURNS
All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your
product.
CHAPTER 1: INTRODUCTION

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IMPORTANT SAFETY INFORMATION
Read the safety instructions before first use of this product. This personal speaker phone is not designed for
making emergency telephone calls when the power fails. Make alternative arrangements for access to
emergency services.
• Read and understand all instructions and follow all warnings marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming pool.
• Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
• This product should never be placed near or over a radiator or heat register. This product should not be
placed in a built-in installation unless proper ventilation is provided.
• This product should be operated only from the type of power source indicated on the marking label. If you
are not sure of the type of power supply in your location, consult your dealer or local power company.
• Do not overload wall outlets and extension cords as this can result in fire risk or electric shock.
• Never spill liquid of any kind on the product.
• To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during
subsequent use.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product does not operate normally by following the operating instructions.
d. If the product has been dropped or damaged.
e. If the product exhibits a distinct change in performance.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from
lightning.
• Do not use this product to report a gas leak in the vicinity of the leak.
• Do not use this product near intensive care medical equipment or by persons with pacemakers.
• This product can interfere with electrical equipment such as answering machines, TV sets, radios,
computers and microwave ovens if placed too close.
Save tthese iinstructions

Chapter 1: Introduction 3
UNPACKING
Carefully place the Chat 50 on a level surface. Ensure you have received all items shown in Figure 1.1.
>Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims
directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment
appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact
your carrier immediately.
USB 2.0
Connection Cable
Chat 50
Power Supply
(USB Plus only)
Power Supply Adapters
(USB Plus only)
Documentation on CD Quick Start Guide
2.5mm - 3.5mm
Cellphone Connection Cable
(USB Plus only)
FIGURE 1.1 Chat 50 parts

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Chapter 2: Getting Started 5
INSTALLING CHAT 50 SOFTWARE
1. Insert the Chat 50 CD into your computer’s CD-ROM/DVD drive. The Setup WWizard welcome (see Figure
2.1) screen appears.
2. Click Next>. The License AAgreement screen (see Figure 2.2) appears.
CHAPTER 2: GETTING STARTED
FIGURE 2.1 Chat 50 Installation Wizard Welcome Screen
FIGURE 2.2 Chat 50 License Agreement screen

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3. Read through the license agreement and then click the IAAgree radio button, follwed by Next>. The Select
Installation FFolder screen (see Figure 2.3) appears.
4. Click the radio button according to who will be using the Chat 50 on your computer--everyone or just you.
If everyone, then click the Everyone radio button; if just you, then click the Just mmeradio button. Then click
Next>. The Confirm IInstallation screen (see Figure 2.4) appears.
FIGURE 2.4 Chat 50 Confirm Installation screen
FIGURE 2.3 Chat 50 Select Installation Folder screen

Chapter 2: Getting Started 7
5. Click Next> to start the software installation. The Installing CClearOne CChat screen (see Figure 2.5)
appears, tracking the software installation. Once the installation is finished, the Device DDriver IInstallation
Welcome screen (see Figure 2.6) appears.
FIGURE 2.5 Installing ClearOne Chat Configuration Software screen
FIGURE 2.6 Chat 50 Device Driver Installation Welcome screen

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6. Click Next>. The Chat 50 device drivers are installed. Once the installation is finished, the Completing tthe
Device DDriver IInstallation WWizard screen (see Figure 2.7) appears.
7. Click Finish. The ClearOne CChat IInformation screen (see Figure 2.8) appears.
FIGURE 2.7 Chat 50 Completing the Device Driver Installation Wizard screen
FIGURE 2.8 Chat 50 Installation Complete screen

Chapter 2: Getting Started 9
8. Read through the information so that you are familiar with the latest information for your version of Chat.
When you are finished reading, click Finish. The Installation CComplete screen (see Figure 2.9) appears.
9. Click Close. You are now ready to configure and test your Chat 50.
FIGURE 2.9 Chat 50 Installation Complete screen

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CONFIGURING AND TESTING YOUR CHAT 50
1. Using the included USB 2.0 cable, connect Chat 50 to your computer as shown in Figure 2.10.
2. The Chat 50’s LCD lights blue, then red, and finally blue. The Windows NNew HHardware FFound dialog
appears and the device drivers load. When the device drivers are successfully loaded, click Finish.
3. Start the Chat 50 configuration software by double-clicking the Clearone CChat icon on your desktop (see
Figure 2.11).
4. The Chat 50 main screen (see Figure 2.12) appears. Click the Device SSetup button (see Figure 2.13).
FIGURE 2.10 Connecting Chat 50 to a PC
FIGURE 2.11 Chat 50 desktop icon

Chapter 2: Getting Started 11
5. The Device SSetup screen appears (see Figure 2.14) with a list of available devices displayed in the Step 11:
Select aaddevice ttype column. Click the type of device that you wish to use with your Chat 50.
FIGURE 2.12 Chat 50 main screen
FIGURE 2.13 Chat 50 Device Setup button
FIGURE 2.14 Chat 50 Device Setup screen: device type

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6. Click the manufacturer of your device from the list under Step 22:SSelect aammanufacturer (see Figure 2.15);
click Generic, if not listed.
7. Click the model of your device from the list under Step 33:SSelect aammodel (see Figure 2.16); click Generic,
if not listed.
FIGURE 2.15 Chat 50 Device Setup screen: device manufacturer
FIGURE 2.16 Chat 50 Device Setup screen: device model

Chapter 2: Getting Started 13
8. Click Step 44:AAdd ttoMMyDDevices to save this device to your My DDevices list, if you wish. Click Apply tto
Chat to apply these audio settings to your Chat 50 (see Figure 2.17), if you wish.
9. Connect your Chat 50 to the device you just set up (see the specific connection diagram in the following
paragraphs for the proper connection).
>Note: When connecting to an analog device, you can leave the Chat 50 connected to your PC if you
wish. If you do, then you do not need to connect the power supply because the Chat 50 is being
powered through the previously connected USB 2.0 cable.
10. Use the device and note the superior audio quality of the Chat 50.
11. If you wish to further adjust the Chat 50 audio settings for this device, or to set up another device, refer to
the Chat 50 Help file (accessed by clicking the Help button (see Figure 2.18) in the Chat 50 configuration
software) or to Chapter 33:UUsing CChat 550CConfiguration SSoftware for more information.
FIGURE 2.18 Chat 50 help button
FIGURE 2.17 Chat 50 Add to My Devices and Apply to Chat buttons

CONNECTING YOUR CHAT 50
The following paragraphs describe how to connect your Chat 50 to devices other than a PC.
CONNECTING CHAT 50 TO A TELEPHONE
1. Using the included power supply (USB Plus only), connect the Chat 50 to a power outlet as shown in
Figure 2.19.
2. Using a ClearOne telephone connection cable (available separately), connect the Chat 50 to your
telephone’s headset jack (or 2.5mm jack) as shown in Figure 2.19.
DO NOT plug the cable into the telephone’s line jack as damage to the telephone and/or Chat 50
might occur.
(Custom cable
not included)
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FIGURE 2.19 Connecting Chat 50 to a telephone

Chapter 2: Getting Started 15
CONNECTING CHAT 50 TO A CELLPHONE
1. Using the included power supply (USB Plus only), connect the Chat 50 to a power outlet as shown in
Figure 2.20.
2. Using the included 2.5mm-3.5mm cellphone connection cable, connect the Chat 50 to your cellphone’s
headset jack (or 2.5mm jack) as shown in Figure 2.20.
3.5mm
2.5mm
FIGURE 2.20 Connecting Chat 50 to a cellphone

16 Technical Services: 800.283.5936
CONNECTING CHAT 50 TO AN MP3 PLAYER
1. Using the included power supply (USB Plus only), connect the Chat 50 to a power outlet as shown in
Figure 2.21.
2. Using a ClearOne MP3 connection cable (available separately), connect the Chat 50 to your MP3 player’s
headset jack (or 2.5mm jack) as shown in Figure 2.21.
MP3
(Custom cable
not included)
FIGURE 2.21 Connecting Chat 50 to an MP3 player