Clevo P170SM User manual

P170SM
SERVICE
MANUAL

Preface
I
Preface
Notebook Computer
P170SM
Service Manual

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Notice
The company reserves the right to revise this publication or to change its contents without notice. Information contained
herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven-
dor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are
they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or
reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publica-
tion, except for copies kept by the user for backup purposes.
Brand and product names mentioned in this publication may or may not be copyrights and/or re gistered trademarks of
their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement
of that product or its manufacturer.
Version 1.1
May 2013
Trademarks
Intel and Intel Core are trademarks of Intel Corporation.
Windows® is a registered trademark of Microsoft Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective companies.

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About this Manual
This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and
inspection of personal computers.
It is organized to allow you to look up basic information for servicing and/or upgrading components of the P170SM se-
ries notebook PC.
The following information is included:
Chapter 1, Introduction, provides general information about the location of system elements and their specifications.
Chapter 2, Disassembly, provides step-by-step instructions for disassembling parts and subsystems and how to upgrade
elements of the system.
Appendix A, Part Lists
Appendix B, Schematic Diagrams
Appendix C, Updating the FLASH ROM BIOS

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IMPORTANT SAFETY INSTRUCTIONS
Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per-
sons when using any electrical equipment:
1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of elec-
trical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special disposal instructions.
5. This product is intended to be supplied by a Listed Power Unit with an AC Input of 100 - 240V, 50 - 60Hz, DC Output
of 19.5V, 11.8A (230 Watts) minimum AC/DC Adapter.
CAUTION
This Computer’s Optical Device is a Laser Class 1 Product

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Instructions for Care and Operation
The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:
1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating element. This
is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.
3. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save
your work. Remember to periodically save your data as data may be lost if the battery is depleted.
Do not expose the computer
to any shock or vibration. Do not place it on an unstable surface. Do not place anything heavy on the computer.
Do not expose it to excessive
heat or direct sunlight. Do not leave it in a place where foreign matter or mois-
ture may affect the system.
Don’t use or store the com-
puter in a humid environment. Do not place the computer on any surface which will block
the vents.
Do not turn off the power
until you properly shut down
all programs.
Do not turn off any peripheral
devices when the computer is
on.
Do not disassemble the com-
puter by yourself. Perform routine maintenance on your computer.

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4. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag-
netic fields. These can hinder proper performance and damage your data.
5. Take care when using peripheral devices.
Power Safety
The computer has specific power requirements:
• Only use a power adapter approved for use with this computer.
• Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are
unsure of your local power specifications, consult your service representative or local power company.
• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do
not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.
• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire.
• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.
• Before cleaning the computer, make sure it is disconnected from any external power supplies.
Use only approved brands of
peripherals. Unplug the power cord before attaching peripheral devices.
Do not plug in the power
cord if you are wet. Do not use the power cord if it is broken. Do not place heavy objects on the power cord.

Removal Warning
When removing any
cover(s) and screw(s)
for the purposes of de-
vice upgrade, remem-
ber to replace the
cover(s) and screw(s)
before restoring power
to the system.
Also note the following
when the cover is re-
moved:
• Hazardous mov-
ing parts.
• Keep away from
moving fan blades
Power Safety
Warning
Before you undertake
any upgrade proce-
dures, make sure that
you have turned off the
power, and discon-
nected all peripherals
and cables (including
telephone lines and
power cord). You must
also remove your bat-
tery in order to prevent
accidentally turning the
machine on.

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Battery Precautions
• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.
• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the
computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.
• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service
personnel.
• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode
or leak if exposed to fire, or improperly handled or discarded.
• Keep the battery away from metal appliances.
• Affix tape to the battery contacts before disposing of the battery.
• Do not touch the battery contacts with your hands or metal objects.
Battery Guidelines
The following can also apply to any backup batteries you may have.
• If you do not use the battery for an extended period, then remove the battery from the computer for storage.
• Before removing the battery for storage charge it to 60% - 70%.
• Check stored batteries at least every 3 months and charge them to 60% - 70%.

Battery Disposal
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under var-
ious state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste
officials for details in your area for recycling options or proper disposal.
Caution
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Discard used battery according to the manufacturer’s instructions.
Battery Level
Click the battery icon in the taskbar to see the current battery level and charge status. A battery that drops below a level of 10%
will not allow the computer to boot up. Make sure that any battery that drops below 10% is recharged within one week.

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Related Documents
You may also need to consult the following manual for additional information:
User’s Manual on Disc
This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro-
gram. It also describes the installation and operation of the utility programs provided with the notebook PC.
System Startup
1. Remove all packing materials.
2. Place the computer on a stable surface.
3. Insert the battery and tighten the screws.
4. Securely attach any peripherals you want to use with the computer
(e.g. keyboard and mouse) to their ports.
5. Attach the AC/DC adapter to the DC-In jack at the rear of the
computer, then plug the AC power cord into an outlet, and connect
the AC power cord to the AC/DC adapter.
6. Use one hand to raise the lid/LCD to a comfortable viewing angle
(do not to exceed 130 degrees);
use the other hand (as illustrated
in Figure 1) to support the base of the computer (Note: Never lift
the computer by the lid/LCD).
7. Press the power button to turn the computer “on”.
130 ?
Figure 1
Opening the Lid/LCD/
Computer with AC/DC
Adapter Plugged-In

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Contents
Introduction ..............................................1-1
Overview ......................................................................................... 1-1
External Locator - Top View with LCD Panel Open ......................1-4
External Locator - Front & Right side Views .................................1-5
External Locator - Left Side & Rear View .....................................1-6
External Locator - Bottom View .....................................................1-7
Mainboard Overview - Top (Key Parts) .........................................1-8
Mainboard Overview - Bottom (Key Parts) ....................................1-9
Mainboard Overview - Top (Connectors) .....................................1-10
Mainboard Overview - Bottom (Connectors) ...............................1-11
Disassembly ...............................................2-1
Overview ......................................................................................... 2-1
Maintenance Tools ..........................................................................2-2
Connections .....................................................................................2-2
Maintenance Precautions .................................................................2-3
Disassembly Steps ...........................................................................2-4
Removing the Battery ......................................................................2-5
Removing the Hard Disk Drive .......................................................2-6
Removing the SSD ..........................................................................2-9
Removing the Optical (CD/DVD) Device ....................................2-10
Removing the Hard Disk from the Secondary HDD Bay .............2-12
Removing the Primary System Memory (RAM) .........................2-14
Removing the Secondary System Memory (RAM) ......................2-16
Removing the Wireless LAN Module ...........................................2-18
Removing the MSATA Module ....................................................2-19
Removing and Installing the Processor .........................................2-20
Removing and Installing the Video Card ......................................2-23
Removing the CCD .......................................................................2-26
Removing the Top Cover ..............................................................2-27
Part Lists ..................................................A-1
Part List Illustration Location ........................................................ A-2
Top with Fingerprint ...................................................................... A-3
Top without Fingerprint ................................................................. A-4
Bottom (N14E-GS) ....................................................................... A-5
Bottom (N14E-GTX) ..................................................................... A-6
LCD .............................................................................................. A-7
COMBO ......................................................................................... A-8
DVD-Dual Drive ............................................................................ A-9
Schematic Diagrams.................................B-1
System Block Diagram ...................................................................B-2
Processor 1/7 ...................................................................................B-3
Processor 2/7 ...................................................................................B-4
Processor 3/7 ...................................................................................B-5
Processor 4/7 ...................................................................................B-6
Processor 5/7 ...................................................................................B-7
Processor 6/7 ...................................................................................B-8
Processor 7/7 ...................................................................................B-9
DDRIII CHA SO-DIMM_0 ..........................................................B-10
DDRIII CHA SO-DIMM_1 ..........................................................B-11
DDRIII CHB SO-DIMM_1 ..........................................................B-12
DDRIII CHB SO-DIMM_0 ..........................................................B-13
MXM PCI-E .................................................................................B-14
Panel, CRT ....................................................................................B-15
PS8625 .......................................................................................... B-16
1394a_XIO2221 ........................................................................... B-17
Display Port ..................................................................................B-18
HDMI ............................................................................................B-19
PCH 1/9 - RTC, HDA, SATA, JTAG ..........................................B-20

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PCH 2/9 - LPC, SMBUS SPI, C-LI ............................................. B-21
PCH3/9 - DMI, FDI, PWRGD ..................................................... B-22
PCH 4/9 - CRT, Display, PCI ...................................................... B-23
PCH 5/9 - PCIe, USB ................................................................... B-24
PCH 6/9 - GPIO, CPU .................................................................. B-25
PCH 7/9 - Power .......................................................................... B-26
PCH 8/9 - Power .......................................................................... B-27
PCH 9/9 - CLK, GND .................................................................. B-28
USB+eSATA, USB Charging ...................................................... B-29
USB 2.0, CCD, Mini PCIE, LID .................................................. B-30
LED, Hotkey, LID SW, Fan ......................................................... B-31
RJ 45 ............................................................................................. B-32
Codec Realtek ALC892 ............................................................... B-33
APA2607-TPA2008D2 ................................................................ B-34
KBC-ITE IT8587B ....................................................................... B-35
Backlight Keyboard ...................................................................... B-36
mSATA, FAN, TP, FP, MULTI-CON ......................................... B-37
Card Reader RTL8411 ................................................................. B-38
USB 3.0 ........................................................................................ B-39
DDR 1.35V/0.75VS PCH 1.5V .................................................... B-40
VDD3, VDD5 ............................................................................... B-41
5VS, 3.3VS, 1.5VS ....................................................................... B-42
Power 1.05VS ............................................................................... B-43
Power V-Core 1 ............................................................................ B-44
AC_In, Charger ............................................................................ B-45
TPM .............................................................................................. B-46
Audio Board ................................................................................. B-47
P150/151 ODD Board .................................................................. B-48
P150/151 Click Board .................................................................. B-49
P150/170SM LED 1 Board .......................................................... B-50
P151 LED 2 Board ....................................................................... B-51
P151 LED 3 Board ....................................................................... B-52
P170 HDD & ODD Board ............................................................B-53
P170 LED Board ...........................................................................B-54
P170 Click Board ..........................................................................B-55
P170 Fingerprint Board ................................................................B-56
P150 HDD Board ..........................................................................B-57
P150 LED Board_L ......................................................................B-58
P150 LED Board_R ......................................................................B-59
mSATA Board ..............................................................................B-60
Power on Sequence .......................................................................B-61
Updating the FLASH ROM BIOS......... C-1

Introduction
Overview 1 - 1
1.Introduction
Chapter 1: Introduction
Overview
This manual covers the information you need to service or upgrade the P170SM series notebook computer. Information
about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about driv-
ers (e.g. VGA & audio) is also found in User’s Manual. That manual is shipped with the computer.
Operating systems (e.g. Windows 8, etc.) have their own manuals as do applic ation software (e.g. word processing and
database programs). If you have questions about those programs, you should consult those manuals.
The P170SM series notebook is designed to be upgradeable. See Disassembly on page 2 - 1 for a detailed description of
the upgrade procedures for each specific component. Please note the warning a nd safety information indicated by the
“” symbol.
The balance of this chapter reviews the computer’s technical specifications and features.

Introduction
1 - 2 Overview
1.Introduction
Specifications

Latest Specification Information
The specifications listed here are correct at the
time of sending them to the press. Certain items
(particularly processor types/speeds) may be
changed, delayed or updated due to the manu-
facturer's release schedule. Check with your
service center for more details.

CPU
The CPU is not a user serviceable part. Ac-
cessing the CPU in any way may violate your
warranty.
Processor Options
Intel® Core™ i7 Processor
i7-4930XM (3.00GHz)
8MB L3 Cache, 22nm, DDR3L-1600MHz, TDP 57W
Intel® Core™ i7 Processor
i7-4900MQ (2.80GHz)
8MB L3 Cache, 22nm, DDR3L-1600MHz, TDP 47W
i7-4800MQ (2.70GHz), i7-4700MQ (2.40GHz)
6MB L3 Cache, 22nm, DDR3L-1600MHz, TDP 37W
LCD
17.3" (43.94cm) FHD LCD
Memory
Four 204 Pin SO-DIMM Sockets Supporting DDR3L
1600MHz Memory
(The real memory operating frequency depends on the FSB
of the processor.)
Memory Expandable up to 16GB/32GB
Note: Four SO-DIMMs are only supported by Quad-Core
CPUs; Dual-Core CPUs support two SO-DIMMs maximum
Core Logic
Intel® HM87 Express Chipset
BIOS
AMI BIOS (48Mb SPI Flash-ROM)
Security
Security (Kensington® Type) Lock Slot
BIOS Password
(Factory Option) Fingerprint Reader Module
Storage
(Factory Option) One 12.7mm(h) Optical Device Type
Drive (Super Multi Drive/Blu-Ray Combo Drive/Blu-Ray
Writer Drive)
Two Changeable 2.5" (h) SATA (Serial) Hard Disk Drives
(HDDs)/SSDs supporting RAID Level 0/1
(Factory Option) Two mSATA Solid State Drives (SSD)
supporting RAID Level 0/1
Video Adapter
Intel® Integrated GPU and NVIDIA® Discrete GPU
Supports NVIDIA® Optimus Technology
Intel Integrated GPU
Intel HD Graphics 4600
Dynamic Frequency (Intel Dynamic Video Memory Technol-
ogy for up to 1.7GB)
Microsoft DirectX® 11 Compatible
NVIDIA® Discrete GPU
NVIDIA® GeForce GTX 780M PCIe Video Card
4GB GDDR5 Video RAM on board
Microsoft DirectX® 11.1 Compatible
NVIDIA® GeForce GTX 770M PCIe Video Card
3GB GDDR5 Video RAM on board
Microsoft DirectX® 11.1 Compatible
nVIDIA® GeForce GTX 765M PCIe Video Card
2GB GDDR5 Video RAM on board
Microsoft DirectX® 11.1 Compatible
Pointing Device
Built-in Touchpad (scrolling key functionality integrated)
Keyboard
Illuminated Full-size “WinKey” keyboard (with numeric key-
pad)

Introduction
Overview 1 - 3
1.Introduction
Audio
High Definition Audio Compliant Interface
S/PDIF Digital Output
Two Speakers
One Sub Woofer
Built-In Microphone
Sound Blaster Audio
Mini-Card Slots
Slot 1 for WLAN Module or Combo WLAN and Bluetooth
Module
Slots 2 & 3 for mSATA SSD
Card Reader
Embedded Multi-In-1 Push-Push Card Reader
MMC (MultiMedia Card) / RS MMC
SD (Secure Digital) / Mini SD / SDHC/ SDXC
MS (Memory Stick) / MS Pro / MS Duo
Interface
Three USB 3.0 Ports (Including one AC/DC Powered USB
port)
One USB 2.0 Port
One eSATA Port (USB 3.0 Port Combined)
One HDMI-Out Port
One DisplayPort (1.1a)
One Mini DisplayPort
One S/PDIF Out Jack
One Headphone/Speaker-Out Jack
One Microphone-In Jack
One Line-In Jack
One Mini-IEEE1394a Port
One RJ-45 LAN Jack
One DC-In Jack
Note: External 7.1CH Audio Output Supported by Head-
phone, Microphone, Line-In and S/PDIF Out Jacks
Communication
Built-In Giga Base-TX Ethernet LAN
2M FHD PC Camera Module
WLAN/ Bluetooth Half Mini-Card Modules:
(Factory Option) Intel® Centrino® Ultimate-N 6300 Wire-
less LAN (802.11a/g/n)
(Factory Option) Intel® Centrino® Advanced-N 6235 Wire-
less LAN (802.11a/g/n) + Bluetooth 4.0
(Factory Option) Intel® Centrino® Wireless-N 2230 Wire-
less LAN (802.11b/g/n) + Bluetooth 4.0
(Factory Option) Wireless LAN (802.11b/g/n) + Bluetooth
4.0
Environmental Spec
Temperature
Operating: 5°C - 35°C
Non-Operating: -20°C - 60°C
Relative Humidity
Operating: 20% - 80%
Non-Operating: 10% - 90%
Power
Removable 8-cell Smart Lithium-Ion Battery Pack
Full Range AC/DC Adapter
AC Input: 100 - 240V, 50 - 60Hz
DC Output: 19.5V, 11.8A (230W)
Dimensions & Weight
412mm (w) * 276mm (d) * 45.4 - 41.8mm (h)
Around 3.9kg with Battery and ODD

Introduction
1 - 4 External Locator - Top View with LCD Panel Open
1.Introduction
External Locator - Top View with LCD Panel Open
Figure 1
Top View
1. Built-In PC
Camera
2. PC Camera LED
3. Built-In
Microphone
4. LCD
5. Speakers
6. LED Indicators
7. Power Button
8. Illuminated
Keyboard
9. TouchPad and
Buttons
10.Fingerprint
Reader (Optional)
3
21
8
9
7
6
5
4
5
10
Note tha t the Touchpad a nd
Buttons has a valid operation-
al area ind icated w ithin the
red dotted lines above.

Introduction
External Locator - Front & Right side Views 1 - 5
1.Introduction
External Locator - Front & Right side Views
Figure 2
Front Views
1. LED Power
Indicators
Figure 3
Right Side Views
1. Optical Device
Drive Bay
2. Emergency Eject
Hole
3. Headphone Jack
4. Microphone Jack
5. S/PDIF-Out Jack
6. Line-In Jack
7. USB 2.0 Port
1
134
27
5 6

Introduction
1 - 6 External Locator - Left Side & Rear View
1.Introduction
External Locator - Left Side & Rear View
Figure 4
Left Side View
1. Mini-IEEE 1394a
Port
2. RJ-45 LAN Jack
3. USB 3.0 Port /
USB Charge
4. USB 3.0 Port
5. Combined eSATA/
Powered USB 3.0
Port
6. Multi-in-1 Card
Reader
12456
3
Figure 5
Rear View
1. Vent/Fan Intake
2. Display Port
3. HDMI-Out Port
4. Mini Display Port
5. DC-In Jack
6. Security Lock Slot
235
141
6

Introduction
External Locator - Bottom View 1 - 7
1.Introduction
External Locator - Bottom View
Figure 6
Bottom View
1. Sub Woofer
2. Fan Outlet/Intake
3. Component Bay
Cover
4. Primary HDD Bay
5. Secondary HDD
Bay
6. Battery

Overheating
To prevent your com-
puter from overheating
make sure nothing
blocks the vent/fan in-
takes while the com-
puter is in use.
12
4
5
322
2
6

Introduction
1 - 8 Mainboard Overview - Top (Key Parts)
1.Introduction
Mainboard Overview - Top (Key Parts)
Figure 7
Mainboard Top
Key Parts
1. Platform
Controller Hub
2. Audio Codec
3. KBC ITE IT8587
1
2
3