Clevo P870DM-G User manual

P870DM / P870DM-G

Preface
II
Preface
Notice
The company reserves the right to revise this publication or to change its contents without notice. Information contained
herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven-
dor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are
they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or
reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publica-
tion, except for copies kept by the user for backup purposes.
Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of
their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement
of that product or its manufacturer.
Version 1.0
October 2015
Trademarks
Intel and Intel Core are trademarks of Intel Corporation.
Windows®is a registered trademark of Microsoft Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective companies.

Preface
IV
Preface
IMPORTANT SAFETY INSTRUCTIONS
Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per-
sons when using any electrical equipment:
1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of elec-
trical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special disposal instructions.
5. This product is intended to be supplied by a Listed Power Unit with an AC Input of 100 - 240V, 50 - 60Hz, DC Output
of 19.5V, 11.8A (230 Watts) minimum AC/DC Adapter.

Preface
V
Preface
Instructions for Care and Operation
The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:
1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating element. This
is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.
3. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save
your work. Remember to periodically save your data as data may be lost if the battery is depleted.
Do not expose the computer
to any shock or vibration.
Do not place it on an unstable
surface.
Do not place anything heavy
on the computer.
Do not expose it to excessive
heat or direct sunlight.
Do not leave it in a place
where foreign matter or mois-
ture may affect the system.
Don’t use or store the com-
puter in a humid environment.
Do not place the computer on
any surface which will block
the vents.
Do not turn off the power
until you properly shut down
all programs.
Do not turn off any peripheral
devices when the computer is
on.
Do not disassemble the com-
puter by yourself.
Perform routine maintenance
on your computer.

Preface
VI
Preface
4. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag-
netic fields. These can hinder proper performance and damage your data.
5. Take care when using peripheral devices.
Power Safety
The computer has specific power requirements:
• Only use a power adapter approved for use with this computer.
• Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are
unsure of your local power specifications, consult your service representative or local power company.
• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do
not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.
• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire.
• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.
• Before cleaning the computer, make sure it is disconnected from any external power supplies.
Use only approved brands of
peripherals.
Unplug the power cord before
attaching peripheral devices.
Do not plug in the power
cord if you are wet.
Do not use the power cord if
it is broken.
Do not place heavy objects
on the power cord.
Removal Warning
When removing any
cover(s) and screw(s)
for the purposes of de-
vice upgrade, remem-
ber to replace the
cover(s) and screw(s)
before restoring power
to the system.
Also note the following
when the cover is re-
moved:
• Hazardous mov-
ing parts.
• Keep away from
moving fan blades
Power Safety
Warning
Before you undertake
any upgrade proce-
dures, make sure that
you have turned off the
power, and discon-
nected all peripherals
and cables (including
telephone lines and
power cord). You must
also remove your bat-
tery in order to prevent
accidentally turning the
machine on.

Preface
VII
Preface
Battery Precautions
• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.
• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the
computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.
• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service
personnel.
• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode
or leak if exposed to fire, or improperly handled or discarded.
• Keep the battery away from metal appliances.
• Affix tape to the battery contacts before disposing of the battery.
• Do not touch the battery contacts with your hands or metal objects.
Battery Guidelines
The following can also apply to any backup batteries you may have.
• If you do not use the battery for an extended period, then remove the battery from the computer for storage.
• Before removing the battery for storage charge it to 60% - 70%.
• Check stored batteries at least every 3 months and charge them to 60% - 70%.
Battery Disposal
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under var-
ious state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste
officials for details in your area for recycling options or proper disposal.
Caution
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Discard used battery according to the manufacturer’s instructions.
Battery Level
Click the battery icon in the taskbar to see the current battery level and charge status. A battery that drops below a level of 10%
will not allow the computer to boot up. Make sure that any battery that drops below 10% is recharged within one week.

Preface
VIII
Preface
Related Documents
You may also need to consult the following manual for additional information:
User’s Manual on Disc
This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro-
gram. It also describes the installation and operation of the utility programs provided with the notebook PC.
System Startup
1. Remove all packing materials.
2. Place the computer on a stable surface.
3. Insert the battery and make sure it is locked in
position.
4. Securely attach any peripherals you want to use with
the computer (e.g. keyboard and mouse) to their
ports.
5. Attach the AC/DC adapter to the DC-In jack at the
rear of the computer, then plug the AC power cord
into an outlet, and connect the AC power cord to the
AC/DC adapter (make sure you use the adapter
when first setting up the computer, as to safe-
guard the computer during shipping the battery will
be locked to not power the system until first con-
nected to the AC/DC adapter).
6. Use one hand to raise the lid/LCD to a comfortable
viewing angle (do not to exceed 135 degrees);
use
the other hand (as illustrated in Figure 1) to support
the base of the computer (Note: Never lift the
computer by the lid/LCD).
7. Press the power button to turn the computer “on”.
Figure 1
Opening the Lid/LCD/
Computer with AC/DC
Adapter Plugged-In
133°

Introduction
1 - 2 Overview
1.Introduction
Specifications
Latest Specification Information
The specifications listed here are correct at the
time of sending them to the press. Certain items
(particularly processor types/speeds) may be
changed, delayed or updated due to the manu-
facturer's release schedule. Check with your
service center for more details.
CPU
The CPU is not a user serviceable part. Ac-
cessing the CPU in any way may violate your
warranty.
Processor Options
Intel® Core™ i7 Processor
i7-6700K (4.00GHz)*
8MB Smart Cache, 14nm, DDR4-2133MHz, TDP 91W
Intel® Core™ i5 Processor
i5-6600K (3.50GHz)*
6MB Smart Cache, 14nm, DDR4-2133MHz, TDP 91W
i5-6500 (3.20GHz)
6MB Smart Cache, 14nm, DDR4-2133MHz, TDP 65W
i5-6400 (2.70GHz)
6MB Smart Cache, 14nm, DDR4-2133MHz, TDP 65W
*Support Intel® XTU over-clocking technology
Video Adapter Options
NVIDIA® GeForce GTX 980M PCIe Video Card
8GB GDDR5 Video RAM on board
Supports NVIDIA® SLI Technology
NVIDIA® GeForce GTX 970M PCIe Video Card
6GB GDDR5 Video RAM
Supports NVIDIA® SLI Technology
NVIDIA® GeForce GTX 980 PCIe Video Card
8GB GDDR5 Video RAM
LCD Options
17.3" (43.94cm), 16:9, QFHD (3840x2160)/FHD (1920x1080)
Core Logic
Intel® Z170 Chipset
BIOS
AMI BIOS (64Mb SPI Flash-ROM)
Memory
Four 260 Pin SO-DIMM Sockets Supporting DDR4 2133MHz
Memory
(The real memory operating frequency depends on the FSB
of the processor.)
Memory Expandable from 4GB (minimum) up to 64GB
(maximum)
Pointing Device
Built-in Touchpad (scrolling key functionality integrated)
Keyboard
Full Color Illuminated Full-size Winkey Keyboard (with
numeric keypad and anti-ghost keys)
Audio
High Definition Audio Compliant Interface
S/PDIF Digital Output
Two Speakers
Sound Blaster Audio
ANSP™3D Sound Technology on Headphone Output
Built-In Array Microphone
Sub-Woofer
External 7.1CH Audio Output Supported by Headphone,
Microphone, Line-In and S/PDIF Out Jacks
Storage
Two changeable 2.5" (6cm) 7.0mm (h)/ 9.5mm (h) SATA
(Serial) Hard Disk Drives/Solid State Drives (SSD) support-
ing RAID level 0/1
(Factory Option) Two M.2 SATA 2280 SSDs supporting
RAID level 0/1
Or
(Factory Option) Two M.2 PCIe
Gen3 x4 2280 SSDs supporting RAID level 0/1
Security
Security (Kensington® Type) Lock Slot
BIOS Password
Fingerprint Reader Module
Trusted Platform Module 2.0

Introduction
Overview 1 - 3
1.Introduction
Interface
One USB 3.1 Port/Thunderbolt Port
Five USB 3.0 Ports (Including one AC/DC Powered USB
port)
One HDMI-Out Port
Two Mini DisplayPorts (1.2)
One S/PDIF Out Jack
One Headphone/Speaker-Out Jack
One Microphone-In Jack
One Line-In Jack
Two RJ-45 LAN
Jacks
One DC-In Jack
M.2 Slots
Slot 1 for Combo WLAN and Bluetooth Module
Slot 2 for SATA or PCIe Gen3 x4 SSD
Slot 3 for SATA or PCIe Gen3 x4 SSD
Communication
Built-In Gigabit Ethernet LAN
2.0M FHD PC Camera Module
WLAN/ Bluetooth M.2 Modules:
(Factory Option) Intel® Wireless-N 7265 Wireless LAN
(802.11b/g/n) + Bluetooth 4.0
(Factory Option) Intel® Wireless-AC 3165 Wireless LAN
(802.11ac) + Bluetooth 4.0
(Factory Option) Intel® Wireless-AC 8260 Wireless LAN
(802.11ac) + Bluetooth 4.1
(Factory Option) Qualcomm® Atheros Killer™ Wireless-AC
1535 Wireless LAN (802.11ac) + Bluetooth 4.1
(Factory Option) Third-Party Wireless LAN 802.11b/g/n +
Bluetooth 4.0
Card Reader
Embedded Multi-In-1 Push-Push Card Reader
MMC (MultiMedia Card) / RS MMC
SD (Secure Digital) / Mini SD / SDHC/ SDXC (up to UHS-
II)
Environmental Spec
Temperature
Operating: 10°C - 35°C
Non-Operating: -20°C - 60°C
Relative Humidity
Operating: 20% - 80%
Non-Operating: 10% - 90%
Power
Embedded 8-cell Smart Lithium-Ion Battery Pack, 89WH
Full Range AC/DC Adapter
AC Input: 100 - 240V, 50 - 60Hz
DC Output: 19.5V, 16.9A (330W)
Dimensions & Weight
428mm (w) * 308mm (d) * 45mm (h)
4.8kg (Barebone System with 1 Video Card and 89WH Bat-
tery)

Introduction
1 - 4 External Locator - Top View with LCD Panel Open
1.Introduction
External Locator - Top View with LCD Panel Open
Figure 1
Top View
1. PC Camera
2. PC Camera LED
3. Built-In Array
Microphone
4. LCD
5. Speakers
6. Power Button
7. LED Indicators
8. Keyboard
9. TouchPad and
Buttons
10. Fingerprint
Reader (Optional)
2 1
8
9
76
5
4
5
3
10
3
7

Introduction
External Locator - Front & Right side Views 1 - 5
1.Introduction
External Locator - Front & Right side Views
Figure 2
Front Views
1. LED Power
Indicators
2. Vents
Figure 3
Right Side Views
1. Multi-in-1 Card
Reader
2. USB 3.0 Port
3. USB 3.1 Port/
Thunderbolt Port
4. Mini Display Port 2
5. Mini Display Port 1
6. Security Lock Slot
1
Front
22
Right
1 2 3 4 5 6

Introduction
1 - 6 External Locator - Left Side & Rear View
1.Introduction
External Locator - Left Side & Rear View
Figure 4
Left Side View
1. RJ-45 LAN Jacks
2. USB 3.0 Ports
3. Powered USB 3.0
Port
4. Line-In Jack
5. Microphone Jack
6. Headphone Jack
7. S/PDIF-Out Jack
34
112
Left
256 7
Figure 5
Rear View
1. Vent/Fan Intake
2. HDMI-Out Port
3. USB 3.0 Port
4. DC-In Jack
Rear
4
1231

Introduction
External Locator - Bottom View 1 - 7
1.Introduction
External Locator - Bottom View
Figure 6
Bottom View
1. Vents
2. Sub Woofer
Overheating
To prevent your com-
puter from overheating
make sure nothing
blocks the vent/fan in-
takes while the com-
puter is in use.
2
1
1
1

Disassembly
2 - 2 Overview
2.Disassembly
NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the
battery is removed too).
Maintenance Tools
The following tools are recommended when working on the notebook PC:
• M3 Philips-head screwdriver
• M2.5 Philips-head screwdriver (magnetized)
• M2 Philips-head screwdriver
• Small flat-head screwdriver
• Pair of needle-nose pliers
• Anti-static wrist-strap
Connections
Connections within the computer are one of four types:
Locking collar sockets for ribbon connectors To release these connectors, use a small flat-head screwdriver to
gently pry the locking collar away from its base. When replac-
ing the connection, make sure the connector is oriented in the
same way. The pin1 side is usually not indicated.
Pressure sockets for multi-wire connectors To release this connector type, grasp it at its head and gently
rock it from side to side as you pull it out. Do not pull on the
wires themselves. When replacing the connection, do not try to
force it. The socket only fits one way.
Pressure sockets for ribbon connectors To release these connectors, use a small pair of needle-nose pli-
ers to gently lift the connector away from its socket. When re-
placing the connection, make sure the connector is oriented in
the same way. The pin1 side is usually not indicated.
Board-to-board or multi-pin sockets To separate the boards, gently rock them from side to side as
you pull them apart. If the connection is very tight, use a small
flat-head screwdriver - use just enough force to start.

Disassembly
Overview 2 - 3
2.Disassembly
Maintenance Precautions
The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re-
moval and/or replacement job, take the following precautions:
1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other
components could be damaged.
2. Don't overheat it. Note the proximity of any heating elements. Keep the computer out of direct sunlight.
3. Avoid interference. Note the proximity of any high capacity transformers, electric motors, and other strong mag-
netic fields. These can hinder proper performance and damage components and/or data. You should also monitor
the position of magnetized tools (i.e. screwdrivers).
4. Keep it dry. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly
damaged.
5. Be careful with power. Avoid accidental shocks, discharges or explosions.
•Before removing or servicing any part from the computer, turn the computer off and detach any power supplies.
•When you want to unplug the power cord or any cable/wire, be sure to disconnect it by the plug head. Do not pull on the wire.
6. Peripherals – Turn off and detach any peripherals.
7. Beware of static discharge. ICs, such as the CPU and main support chips, are vulnerable to static electricity.
Before handling any part in the computer, discharge any static electricity inside the computer. When handling a
printed circuit board, do not use gloves or other materials which allow static electricity buildup. We suggest that
you use an anti-static wrist strap instead.
8. Beware of corrosion. As you perform your job, avoid touching any connector leads. Even the cleanest hands pro-
duce oils which can attract corrosive elements.
9. Keep your work environment clean. Tobacco smoke, dust or other air-born particulate matter is often attracted
to charged surfaces, reducing performance.
10. Keep track of the components. When removing or replacing any part, be careful not to leave small parts, such as
screws, loose inside the computer.
Cleaning
Do not apply cleaner directly to the computer, use a soft clean cloth.
Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.
Power Safety
Warning
Before you undertake
any upgrade proce-
dures, make sure that
you have turned off the
power, and discon-
nected all peripherals
and cables (including
telephone lines and
power cord). You must
also remove your bat-
tery in order to prevent
accidentally turning the
machine on.

Disassembly
2 - 4 Disassembly Steps
2.Disassembly
Disassembly Steps
The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM
THE DISASSEMBLY STEPS IN THE ORDER INDICATED.
To remove the Battery:
1. Remove the battery page 2 - 5
To remove the HDD:
1. Remove the battery page 2 - 5
2. Remove the HDD page 2 - 7
To remove the Primary System Memory:
1. Remove the battery page 2 - 5
2. Remove the system memory page 2 - 10
To remove the System Memory under the
Keyboard:
1. Remove the battery page 2 - 5
2. Remove the keyboard page 2 - 12
3. Remove the system memory page 2 - 13
To remove and install the Video Card:
1. Remove the battery page 2 - 5
2. Remove the video card-2 page 2 - 14
2. Remove the video card-1 page 2 - 15
2. Remove the video card-3 page 2 - 16
3. Install the video card page 2 - 17
To remove and install the Processor:
1. Remove the battery page 2 - 5
2. Remove the video card page 2 - 14
3. Remove the processor page 2 - 18
4. Install the processor page 2 - 20
To remove the WLAN Module:
1. Remove the battery page 2 - 5
2. Remove the keyboard page 2 - 12
3. Remove the wireless LAN page 2 - 21
To remove the M.2 SSD:
1. Remove the battery page 2 - 5
2. Remove the keyboard page 2 - 12
3. Remove the M.2 SSD-1 page 2 - 23
4. Remove the M.2 SSD-2 page 2 - 24

Disassembly
Removing the Battery 2 - 5
2.Disassembly
Removing the Battery
1. Turn the computer off, and turn it over.
2. Remove the screws - (Figure 1a).
3. Carefully lift the bottom case up in the direction of the arrow and remove it (Figure 1b).
4. The battery will be visible at point on the computer (Figure 1c).
1
9
10
11
12
Figure 1
Battery Removal
a. Remove the screws.
b. Remove the bottom case.
c. Locate the battery.
2
a. b.
345
10
12
6
7
9
c.
10
18
11
10. Bottom Case
•9Screws

Disassembly
2 - 6 Removing the Battery
2.Disassembly
5. Carefully remove screws - (Figure 2b).
6. Lift the battery off the computer (Figure 2e).
7. Reinsert the bottom case starting from point as shown (Figure 2f) to avoid damaging the rear eSATA/USB 3.0
port. Tighten the screws to secure the bottom case in place.
13
16
17
18
Figure 2
Battery Removal
(cont’d.)
d. Remove the screws.
e. Lift the battery off the
computer.
f. Reinsert the bottom case
and tighten the screws.
d. e.
17
13
14
16
15
18
f. 18
17. Battery
•4Screws

Disassembly
Removing the Hard Disk Drive 2 - 7
2.Disassembly
Removing the Hard Disk Drive
The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 7mm/
9.5mm (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as out-
lined in Chapter 4 of the User’s Manual) when setting up a new hard disk.
Hard Disk Removal Process
1. Turn off the computer, and remove the battery (page 2 - 5).
2. The HDD(s) will be visible at point on the mainboard (Figure 3a).
3. Remove screws / from the HDD assembly (Figure 3b).
Figure 3
HDD Assembly
Removal
a. Locate the HDD.
b. Remove the screws.
•2Screws
1
2
3
HDD System Warning
New HDD’s are blank. Before you begin make sure:
You have backed up any data you want to keep from your old HDD.
You have all the CD-ROMs and FDDs required to install your operating system and programs.
If you have access to the internet, download the latest application and hardware driver updates for
the operating system you plan to install. Copy these to a removable medium.
a.
2
11
b.
3

Disassembly
2 - 8 Removing the Hard Disk Drive
2.Disassembly
4. Slightly lift the hard disk assembly at an angle and pull it in the direction of arrow (Figure 4c).
5. Remove the hard disk assembly out of the bay.
6. Remove screws - and bracket from the hard disk (Figure 4d).
7. Reverse the process to install a new hard disk (do not forget to replace the screws).
4
5
6
7
8
9
c.
4
e.
d.
5
7
8
6
Installing 9.5mm or 7mm HDD
Note that the hard disks pictured on the following pages are all
7mm(h) hard disk drive.
There are two hard disk drive options:
Two changeable 2.5" (6cm) 7.0mm (h) SATA (Serial) Hard Disk
Drives/Solid State Drives (SSD) supporting RAID level 0/1
Or
One changeable 2.5" (6cm) 9.5mm (h) SATA (Serial) Hard Disk
Drive/Solid State Drive (SSD)
For more information, contact your distributor/supplier, and bear in
mind your warranty terms.
5
4
9
4
4. HDD Assembly
8. HDD Bracket
9. HDD
•2Screws
Figure 4
HDD Assembly
Removal (cont’d.)
c. Slightly lift and pull the
HDD in the direction of
the arrow.
d. Remove the screws and
bracket from the HDD.
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2
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