Climax CTC-1041RV User manual

c
August 12, 2013

Table of Contents
1. Application Overview________________________________________________________ 1
1.1. Identifying The Parts ____________________________________________________________ 1
1.2. The Power Supply ______________________________________________________________ 2
1.3. Line Capture____________________________________________________________________ 3
1.4. How to install the Control Panel__________________________________________________ 3
2. Learn-in the Devices ________________________________________________________ 4
2.1. Learning Pendant #1 ____________________________________________________________ 4
2.2. Learning Pendant #2 ____________________________________________________________ 4
2.3. Learning in DECT Devices (CTC-808RV, CP-23 and WTRVS)________________________ 5
2.4. Removing Pendant #1 & #2 ______________________________________________________ 6
3. System Configuration _______________________________________________________ 7
3.1. Entering Programming Mode ____________________________________________________ 7
3.1.1. Local Programming Mode (Optional) __________________________________________________ 7
3.1.2. Remote Programming Mode__________________________________________________________ 7
3.1.3. CTC-835 Programmer ________________________________________________________________ 8
3.2. Programming Your 1041RV ______________________________________________________ 8
4. Operation _________________________________________________________________ 20
4.1. Idle Mode______________________________________________________________________ 20
4.1.1. Auto-Answer Incoming Phone Calls__________________________________________________ 20
4.1.2. Non-Emergency Speech Call ________________________________________________________ 21
4.1.3. AC Power Check Up ________________________________________________________________ 21
4.1.4. CTC-1041RV Low Battery ___________________________________________________________ 21
4.1.5. CTC-1041RV Battery Disconnection _________________________________________________ 21
4.1.6. Devices Low Battery ________________________________________________________________ 22
4.1.7. Automatic Check-in Report = Periodic Test Call _______________________________________ 22
4.1.8. Mobility Timer ______________________________________________________________________ 22
4.1.9. No Pendant Present ________________________________________________________________ 23
4.2. Alarm Activation _______________________________________________________________ 23
4.3. Walk Test (Range Test) _________________________________________________________ 27
4.4. Global Test ____________________________________________________________________ 28
4.5. Factory Reset__________________________________________________________________ 28

5. Appendix__________________________________________________________________ 29
5.1. CID Event code ________________________________________________________________ 29
5.2. Tunstall Event code ____________________________________________________________ 30
5.3. Scancom Event code___________________________________________________________ 30
5.4. CTC-1041RV Programming Command Table _____________________________________ 32

1
1. Application Overview
1.1. Identifying The Parts
TOP VIEW
1. GREEN LED
—ON: AC Power is ON.
—FLASH every second: AC Power
failure
—FLASH every 2 seconds: Panel or
Device Low battery
—SLOW FLASH: Line Fault (on and off
at every second)
—QUICK FLASH every 2 seconds:
Supervision failure
2. RED LED
—ON: Off-hook / Waiting retry pause /
Ready to enter Programming Mode
(before entering PIN code)
— FLASH: Programming Mode /
Pendant Learning Mode
3. GREEN RESET BUTTON
—Press once in normal mode to reset
mobility timer (see command 44)
—Before CTC-1041RV dials out for
alarm reporting, press once to cancel
the alarm reporting
—During or at-the-end of conversation,
press once to terminate two-way
voice communication
—In Programming Mode, press once to
return to Idle Mode
—Press & hold for 3 sec: dial the Non-
Emergency call. (See section 4.1.2.)
—Press & hold for 6 sec: enter
Learning Mode
— Press & hold for 16 sec: disable
mobility setting
4. RED HELP BUTTON (with backlight)
—Back-lit disigned for easy access at
night
—Backlight illuminates when reporting
and off-hook
—Backlight flashes during the waiting
period until help arrives
5. Microphone
6. Speaker
REAR VIEW
7. Phone Jack marked
— Telephone unit connection
8. Line Jack marked
—Phone line connection from wall
9. DC Jack
— DC 12V 1A power adapter
connection
10. Battery Switch
11. Local Programming Telephone
Unit Input
— A special telephone cord to connect
CTC-1041RV and your phone unit
for Local Programming (optional).

2
BACK VIEW
12. Mounting Holes
13. Mounting Bracket
1.2. The Power Supply
An AC power adapter is required to
connect to a wall outlet. Be sure only to
use an adapter with the appropriate AC
voltage rating to prevent component
damage. A DC 12V output and 1A adapter
is generally used to power CTC-1041RV.
In addition to the adapter, there is a
rechargeable battery inside CTC-1041RV,
which serves as a back-up in case of a
power failure.
 During normal operation, the AC power
adapter is used to supply power to CTC-
1041RV and at the same time recharge
the battery.
 It takes approximately 72 hours to fully
charge the battery.
 The battery can be manually disconnected
by the battery switch located at the back.
 Battery Switch is set as OFF by factory
default, the battery will not be charged
when AC power is connected, nor will it
serve as a back-up power source when
AC power is missing. You need to switch
the battery to ON after supplying AC
power to CTC-1041RV
<
<N NO OT TE E> >
 Please make sure the battery switch is
slid back to ON position (as marked)
after manually disconnected the
rechargable battery.

3
1.3. Line Capture
CTC-1041RV features Master Control
over the telephone line. That means, even
if the phone line is engaged, the CTC-
1041RV has the power to circumvent the
line and dial-out anyway.
<
<N NO OT TE E> >
 The Line Capture feature is only
available when household phones are
connected after the CTC-1041RV
wiring.
For Example:
CTC-1041RV has the Line Capture function
over TEL #2 and TEL #3, but not TEL #1.
1.4. How to install the Control
Panel
Locating a suitable position for the
Control Panel
The Control Panel requires main power
and a constant telephone connection.
The Control Panel should be easily
accessible.
The Control Panel should not be placed in
a damp location, such as a bathroom.
The Control Panel should not be placed
close to any heat source, such as
microwave ovens, which can reduce
signal strength.
The Control Panel should not be located
alongside other radio transmitting devices,
such as mobile phones, cordless phone,
or wireless computer network (Wi-Fi)
devices.
Important: When drilling into a wall, ensure
there are no hidden cables or pipes.
Mounting the Control Panel
The Control Panel can be mounted on the wall
or wherever desired (e.g. on the table). Ensure
the Control Panel is fitted at approximately
chest height where the buttons, microphone,
and speaker can be easily accessed and
operated.
Use the 2 holes of the Wall Mounting
Bracket as a template, mark off the holes’
positions.
Drill 2 holes and insert the wall plugs if
fixing into plaster or brick.
Screw the base to the wall.
Hook the Control unit onto the Wall
Mounting Bracket (holding the unit with
the front facing you).
Telecom
CTC-1041RV
TEL 1
TEL 3
TEL 2

4
2. Learn-in the Devices
There are two methods to learn in devices:
local learning and command learning. Total
10 sensors are allowed to be learnt into the
system. The combined numbers of DECT
devices (WTRVS, CP-23 and CTC-808RV)
learned into CTC-1041RV can be up to 4.
Local Learning:
You can use the local learning method to
learn in 2 RF devices or 4 DECT devices.
Refer to 2.1. Learning Pendant #1 to learn in
the first RF device, 2.2. Learning Pendant #2
to learn in the second RF device and 2.3.
Learning in DECT Devices to learn in up to 4
DECT devices.
1. The user can turn CTC-1041RV into
learning mode to learn in WTR- Series, Fall
Sensor, WTRVS, CP-23 and CTC-808RV.
2. If you have learned the first device to the
system by following instructions in the 2.1
section, you are not allowed to use
Command 91 (Command Learning) to
learn in another device.
3. If you have learned the second device to
the sytem as instructed in the 2.2 section,
you are not allowed to use Command 92
(Command Learning) to learn in another
device.
Command Learning:
1. The user can use Commands 91-94 to
learn devices into the system. These
devices include PIR Sensor, Smoke
Detector, Panic Button, Carbon
Monoxide Detector, Wrist & Neck
Transmitter, Water Sensor, Pendant
Transmitter, WTR- series, Fall Sensor,
WTRVS, CP-23 and CTC-808RV.
Please refer to 3.2 Programming Your
1041RV: Commands 91-94 for details.
2. Command 91 is designed to learn in
WTR- Series, Fall Sensor, WTRVS, CP-
23 or CTC-808RV only.
3. Command 92 is designed to learn in
WTR- Series, Fall Sensor, WTRVS, CP-
23 or CTC-808RV only.
4. Command 93 is designed to learn in
WTR- Series or Fall Sensor for silent
reporting. Command 93 can also learn
in WTRVS, CP-23 or CTC-808RV, but
WTRVS, CP-23 or CTC-808RV learned
in via Command 93 does not provide
silent reporting (they provide two-way
communication).
5. Command 94 is designed to learn in
the following sensors:
 PIR Sensor ----- PIR
 Smoke Detector ---- SD
 Carbon Monoxide Detector----
CO
 Fixed Panic Button ---- PB
 Wrist Transmitter ---- WTR
 Pendant Transmitter ---- WTR
 Water Sensor ---- WS
 Fall Sensor ---- FS
 Talking Pendant ---- WTRVS
 Call Point ---- CP-23
 Voice Satellite ---- CTC-808RV
2.1. Learning Pendant #1
Please see the following instructions to learn in
WTR- Series and Fall Sensor.
For Normal Wrist Transmitters (WTR-) or
Fall Sensor
1. Press and hold the RESET button of
CTC1041RV for 6 seconds until you hear
the double beep and followed by a long
beep.
2. The RED LED starts flashing. CTC-
1041RV is now in the learning mode.
3. Press and both the RESET and Pendant
#1 (WTR- Series or Fall Sensor) buttons
simultaneously until CTC-1041RV emit a
double-beep.
4. Pendant #1 has been learnt-in
successfully.
5. Press the Reset & Help button at the
same time to exit the learning mode. The
RED LED will dim to indicate that the
system is back to idle mode.
2.2. Learning Pendant #2
Please see the following instructions to learn in
the second device (WTR- Series and Fall
Sensor).

5
For Normal Wrist Transmitters
(WTR-) or Fall Sensor
1. Press and hold the RESET button of
CTC1041RV for 6 seconds until you hear
the double beep and followed by a long
beep.
2. The RED LED starts flashing. CTC-
1041RV is now in the learning mode.
3. Press and both the HELP and Pendant
#1 (WTR- Series or Fall Sensor) buttons
simultaneously until CTC-1041RV emits a
double-beep.
4. Pendant #2 has been learnt-in
successfully.
5. Press the Reset & Help button at the
same time to exit the learning mode. The
RED LED will dim to indicate that the
system is back to idle mode.
2.3. Learning in DECT Devices
(CTC-808RV, CP-23 and
WTRVS)
CTC-1041RV can learn in 4 DECT devices
at most. The DECT devices will be
automatically assigned to Zone 1~Zone 10
except Zone 3.
Learning in CTC-808RV
1. Press and hold the green reset button of
CTC-1041RV for 6 seconds until you hear
two beeps followed by a long beep.
2. The red LED starts flashing. CTC-1041RV
is now in learning mode.
<
<N NO OT TE E> >
 CTC-1041RV can learn in 4 DECT
devices at most. If fewer than 4 DECT
devices have been learned into CTC-
1041RV, the red LED will flash slowly to
indicate there are still empty zones for
DECT devices. If CTC-1041RV has
learned 4 DECT devices and there are no
more zones for DECT devices, the red
LED will flash quickly.
 You can clear Zone 1 and Zone 2 for
DECT devices to be learned in by
pressing and holding CTC-1041RV’s
green reset button for 6 seconds until you
hear a long beep that indicates the
devices in Zone 1 and Zone 2 have been
simultaneously removed. Now you can
learn DECT devices into Zone 1 and Zone
2.
 The above method, however, cannot
create available zones for more DECT
devices if CTC-1041RV has already
learned in 4 DECT devices and none of
them are in Zone 1 or Zone 2.
3. Press and hold CTC-808RV’s learning
button for 5 seconds until you hear 2
beeps. Release the button and CTC-
808RV will emit one short beep to indicate
it is now in learning mode. The green LED
of CTC-808RV is turned on.
4. When CTC-808RV is successfully learned
in, both CTC-1041RV and CTC-808RV will
emit two beeps to indicate the successful
learning. The green LED on CTC-808RV
will be turned off.
<
<N NO OT TE E> >
 If you do not hear the two beeps and if
CTC-808RV emits one short beep and its
green LED is off and red LED steady on,
that means the learning process has
failed. Please repeat the learning steps
again.
5. Check if CTC-808RV has been learned in
successfully. Press the HELP button on
CTC-808RV and you will hear continuous
beeps from CTC-808RV. When CTC-
808RV beeps, the CTC-1041RV will
respond with 1 beep to indicate that CTC-
808RV is within the operation range.
6. Press the reset and help buttons at the
same time to exit learning mode. The red
LED will dim to indicate that CTC-1041RV
is back to idle mode.
Learning in CP-23 or WTRVS
1. Press and hold the green reset button of
CTC-1041RV for 6 seconds until you hear
two beeps followed by a long beep.
2. The red LED starts flashing. CTC-1041RV
is now in learning mode.
<
<N NO OT TE E> >
 CTC-1041RV can learn in 4 DECT
devices at most. If fewer than 4 DECT
devices have been learned into CTC-
1041RV, the red LED will flash slowly to

6
indicate there are still empty zones for
DECT devices. If CTC-1041RV has
learned 4 DECT devices and there are no
more zones for DECT devices, the red
LED will flash quickly.
 You can clear Zone 1 and Zone 2 for
DECT devices to be learned in by
pressing and holding CTC-1041RV’s
green reset button for 6 seconds until you
hear a long beep that indicates the
devices in Zone 1 and Zone 2 have been
simultaneously removed. Now you can
learn DECT devices into Zone 1 and Zone
2.
 The above method, however, cannot
create available zones for more DECT
devices if CTC-1041RV has already
learned in 4 DECT devices and none of
them are in Zone 1 or Zone 2.
3. Press and hold the CP-23/WTRVS button
for 8 seconds until you hear a long beep.
The red LED of CP-23/WTRVS is turned
on. CP-23/WTRVS is now in learning
mode.
4. Now the LED of CP-23/WTRVS turns from
red to green. The green LED blinks. The
Control Panel will emit two quick beeps.
Afterwards CP-23/WTRVS will emit one
beep and its green LED will be turned on
and then go off instantly. CP-23/WTRVS
has been successfully learned in.
<
<N NO OT TE E> >
 You cannot learn in the same CP-
23/WTRVS twice.
5. Check if CP-23/WTRVS has been learned
in successfully. Press the CP-23/WTRVS
button and you will hear continuous beeps
from CP-23/WTRVS. When CP-
23/WTRVS beeps, the CTC-1041RV will
respond with 1 beep to indicate that CP-
23/WTRVS is within the operation range.
6. Press the reset and help buttons at the
same time to exit learning mode. The red
LED will dim to indicate that CTC-1041RV
is back to idle mode.
2.4. Removing Pendant #1 &
#2
CTC-1041RV can be programmed to remove
Pendant #1 & #2 by Commands 80, 81 or 82.
Please refer to 3.2 Programming Your
1041RV: Commands 80, 81 or 82 for details.
To remove WTRVS, CP-23 and CTC-808RV,
you have to remove it from the Control Panel.

7
3. System Configuration
3.1. Entering Programming
Mode
Three CTC-1041RV programming modes are
available: Local Programming Mode, Remote
Programming Mode, and via CTC-835
Handheld Programmer (sold separately).
3.1.1. Local Programming Mode
(Optional)
From Idle mode, follow the steps below to
enter Local Programming mode.
Step 1. Plug in the telephone set into
LOCAL PROGRAMMING jack
located on the rear side of CTC-
1041RV.
Step 2. Pick up the handset.
RED LED lights up.
Step 3. Enter default ACCESS CODE, 1111
followed by #.
Step 4. CTC-1041RV will emit 2 short beeps
and the red LED starts to flash,
indicating it is in Programming Mode.
Step 5. Proceed to program system by
referring to the Commands in section
3.2 Programming Your 1041RV.
<
<N NO OT TE E> >
 Local programming is prohibited when
AC Power fails.
 The first digit of Access Code must be
entered within 15 seconds, otherwise
CTC-1041RV will exit automatically.
 To exit Programming mode, enter 99
followed by #, or place the handset
on hook, or disconnect the
Programming telephone set.
3.1.2. Remote Programming Mode
To allow Remote Programming, there are two
options for CTC-1041RV to answer the
incoming calls.
(1) Auto Answering by ring count
(2) Dial in twice (Ring Count disable)
The two options are set by Command #41.
Please refer to Command 41 under section
3.2 Programming your 1041RV.
3.1.2.1. Auto Answering by Ring Count
By using Command 41, you can set the
number of rings for CTC-1041RV to answer
(20-Rings is set as factory default).
Step 1. Dial CTC-1041RV and wait for CTC-
1041RV to answer.
Step 2. Enter 1111 (default 4-digit Access
Code) followed by #, via the phone set.
Step 3. CTC-1041RV will respond with two
quick beeps to indicate it is ready for
Remote Programming. The RED LED
will flash as a visual indication.
Step 4. You are now in Programming Mode.
Proceed to program by referring to the
Command in section 3.2
Programming Your 1041RV.
3.1.2.2. Dial in Twice (Ring Count Disable)
If 00 is set in Command 41, it means CTC-
1041RV is disabled to auto answer the
incoming calls by ring count. If Remote
programming is required, you will need to call
CTC-1041RV twice.
Step 1. Dial CTC-1041RV and hang up after
first 2 rings, wait for another 8-20 sec
then call again. CTC-1041RV will
answer the call on the first ring. You
will enter the Remote Programming
Mode after the first ring from the 2
nd
call.
Step 2. Enter 1111 (the default 4-digit Access
Code) followed by #, via the phone set.
Step 3. CTC-1041RV will respond with two
quick beeps to indicate it is ready for
Remote Programming Commands.
The RED LED will flash as a visual
indication.
Step 4. You are now in Programming Mode.
Proceed to program by referring to
the Command in section 3.2
Programming Your 1041RV.
<
<N NO OT TE E> >
 The first digit of Access Code must be
entered within 15 seconds, otherwise
CTC-1041RV will exit automatically.

8
 To exit Remote Programming mode,
enter 99 followed by #.
3.1.3. CTC-835 Programmer
CTC-835 is a powerful local & remote
handheld programming tool (sold separetely)
that features a built-in keypad and LCD display
to help you to program the medical alarm
panels effeciently and conveniently. It also
features Once-for-All Uploading, which
allows you program on a computer via the
supplied Pilot software and you can then
upload all the settings to the medical alarm
panel simultaneously with a single mouse click.
For detailed usages, please refer to the
Operation Manual of CTC-835 Programmer.
3.2. Programming Your
1041RV
How to enter Commands?
Please make sure CTC-1041RV is in
Programming Mode (RED LED flashes
continuously) before trying any CTC-
1041RV Command Functions. Please refer
to section System Configuration, Entering
Programming Mode.
Follow the protocol below to command
CTC-1041RV:
CC
#
DTMF
ACK
Function
Selection
#
DTMF
ACK
1. 2.
3. 4. 5.
6.
1. CC = 2-digit DTMF Command
2. # =Termination of the DTMF Command
3. ACK =DTMF Command
Acknowledgement from CTC-1041RV
Short beep: Command succeeded
Long beep: Command failed
4. Function Selection = According to
different Command you will have different
entering in this part, e.g. Tel. Number,
Account number, etc.
5. # = Terminates Function Selection
6. ACK = Function Selection
Acknowledgement from CTC-
1041RV
Short beep: Function Selection succeeded
Long beep: Function Selection failed
Follow the Command Steps to program
your CTC-1041RV:
Step 1. Enter Command number (DTMF
Numeric Command, ex. (01), (02)…)
Step 2. Press (#) to terminate the DTMF
Command.
Step 3. One short beep will be heard for
successful Command entry.

9
Step 4. Enter the desired Command function
number.
Step 5. Enter (#) to terminate the Command
Operation.
Step 6. CTC-1041RV will emit a short beep,
indicating successful programming.
The maximum interval between key strokes is
2 minutes. Otherwise, commands will be
ignored and CTC-1041RV will automatically
exit to Idle Mode.
Any erroneous programming must be
rectified and program again correctly.
Command 01-04
Telephone Number Programming
 Used to program the 1
st
- 4
th
Tel. numbers
respectively.
 To program the 1
st
Tel. number: enter (01)
followed by (#). After one short beep, enter
(telephone number) followed by (#). The
1
st
Tel. number is programmed successfully.
 Likewise, the 2
nd
, 3
rd
or 4
th
Tel. numbers can
be programmed using Command (02), (03)
or (04) respectively.
<
<N NO OT TE E> >
 When entering the phone number,
entering () represent a 3-sec. pause.
(ex. Switchboard system, extension,
etc.)
 Up to 20 digits including () are
allowed for each telephone number.
Delete Telephone Number：
：：
：
 To delete the 1
st
Tel. number, enter (01)
followed by (#), after one short beep, enter
another (#). CTC-1041RV will emit another
short beep, signaling the 1
st
Tel. number is
erased.
 Likewise, you can erase the respective 2
nd
,
3
rd
or 4
th
Tel. Numbers, by following the
above procedure.
Command 05-06
Select Telephone Number for Alarm
Reporting and Status Reporting
<
<I IM MP PO OR RT TA AN NT T N NO OT TE E> >
If the Tel. number is selected in
Commands #5, #6 and #7, then
Command #7 holds the top priority to
overwrite the setting. The Tel. number
selected in Command #7 will not be
used for alarm and/or status reporting,
 Command (05): Select which telephone
number (1-4) is/are to be used for Alarm
Reporting.
 Command (06): Select which telephone
number (1-4) is/are to be used for Status
Reporting.
 Available Key-in options:
Tel. Number Function Selection
Sequence
1
st
Tel. # (1)
2
nd
Tel. # (2)
3
rd
Tel. # (3)
4
th
Tel. # (4)
1
st
& 2
nd
Tel. #s (12)
1
st
& 3
rd
Tel. #s (13)
1
st
& 4
th
Tel. #s (14)
2
nd
& 3
rd
Tel. #s (23)
2
nd
& 4
th
Tel. #s (24)
3
rd
& 4
th
Tel. #s (34)
1
st
, 2
nd
& 3
rd
Tel. #s
(123)
1
st
, 2
nd
& 4
th
Tel. #s
(124)
1
st
, 3
rd
& 4
th
Tel. #s
(134)
2
nd
, 3
rd
& 4
th
Tel. #s
(234)
1
st
, 2
nd
, 3
rd
& 4
th
Tel. #s
(1234)
 Factory default is set as (1234). Alarm &
Status will be reported to all of 4 Telephone
Numbers.

10
<
<N NO OT TE E> >
 The Tel. number selected in
Command #7 will not be used for
alarm and/or status reporting, even if it
is selected in command #5 and/or #6.
 When multiple Tel. numbers are
selected, CTC-1041RV will always
dial in respective programmed order.
 The latest Command (05-06) setting(s)
will overwrite any previously enter
setting(s).
Command 07
Select Telephone Number for Non-
emergency call
 This command is used to select which
telephone number will be used for non-
emergency call.
 The selected Tel. number will not be used
for alarm and/or status reporting, even if it
is selected in command #5 and/or #6.
 Available key-in options:
Tel. Number Function Selection
Sequence
Disable (0)
1
st
Tel. # (1)
2
nd
Tel. # (2)
3
rd
Tel. # (3)
4
th
Tel. # (4)
 Factory default is set as (0) disable. Alarm
& Status will be reported to all of 4
Telephone Numbers.
 Please refer to section 4.1.2 for more
information.
Command 10-14
Account Number Programming
 Commands (10-14) are used to set the
account number for the telephone numbers
used for Digital Reporting.
 Command (10): Set the same account
number for all telephone numbers.
 Command (11-14): Set the account
numbers for the 1
st
-4
th
Tel. numbers used
for Digital Reporting respectively.
 In (Function Selection) key in 4 or 6 digit
Account Number.
Command 20-24
Reporting Method
 Commands (20-24) are used to program
the Alarm reporting method for each Tel.
Number.
 Command (20): Program the same Alarm
Reporting Method for all 4 Tel. Numbers.
 Command (21-24): Program the alarm
reporting method for the 1
st
-4
th
Tel.
Numbers respectively.
 Available Options:
Method Function
Selection
Digital
Reporting
Method
(0) Contact ID
(1) Scancom
(2) Tunstall
Speech
Method (3) Open Two-way communication
(0), Contact ID, is set as factory default for
all 4 telephone Numbers.
<
<N NO OT TE E> >
 The latest Command (20-24) setting(s)
will overwrite any previously entered
setting(s).
 If any of Digital Reporting Methods
is selected:
Once alarm or emergency data is
successfully transmitted, CTC-1041RV

11
will automatically enter specific
Follow-On and/or Call Back Mode as
specified by Command (38).
 If Speech Method is selected:
After the dialing for alarm/emergency
trigger is successful, CTC-1041RV
opens a two-way voice communication
between the Call Recipient and CTC-
1041RV for 1-10 minutes (set by
Command #46).
If the Call Recipient needs more talk
time, they can press any keys except
9 on their phone set to add another 1-
10 minutes (set by Command #46).
To terminate the call, press (9) or
RESET BUTTON on CTC-1041RV.
Command 31
Ringer Enable for Incoming Calls
 CTC-1041RV can be programmed to emit
a ring tone as an audio alert, or silent for
incoming calls.
Function Selection
Result
(0) OFF
(Ring Tone Disable)
(1) ON
(Ring Tone Enable)
Factory Default is set as (0), OFF.
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 If the function is set to ON, you can
answer the incoming call by pressing
the RED HELP BUTTON or Pendant
Button.
 The time-out period for the incoming
call is 1 to 10 minutes (set by
Command 46). During the
communication, CTC-1041RV will
emit two beeps via the telephone
handset to alert the call recipient the
remaining time of 20 & 10 sec.
 Press any DTMF keys (except
DTMF#9) can extend another 1 to 10
minutes (set by Command 46)
 To terminate the incoming call: (1)
press the green reset button on CTC-
1041RV; or, (2) press DTMF #9 from
the call recipient’s end.
Command 32
Audible Fault Alert
 CTC-1041RV can be programmed to emit
detected and existent Fault Alert Beeps at
every 30 sec.
Function Selection
Result
(0) OFF
(No Warning Beep)
(1) ON
(With Warning Beep)
 Factory Default is set as (0), OFF.
 The fault situations include AC failure, line
failure or battery damage.
Command 33
Help Arrived Signaling
This function is only available for the digital
Contact ID reporting method.
 This function will be activated in the
following situations:
When the Red Help Button is pressed.
When the button on WTRVS or Fall
Sensor is pressed.
When a fall is detected.
When Night Switch’s Red Button is
pressed.
It is used for the Monitoring Center
personnel to confirm if the help has arrived
for the user or not.
 If Help Arrived Signaling is set to ON, once
the Alarm Reporting is completed, the
RED HELP BUTTON will start to flash.
Press the GREEN RESET BUTTON when
the Help arrives, and CTC-1041RV will
report to monitoring center and the RED
BUTTON will stop flashing.
 If Help Arrived Signaling is set to OFF,
once the Alarm Reporting is completed,
CTC-1041RV will return to idle mode.

12
Function Selection
Result
(0) OFF
(Disable)
(1) ON
(Enable)
 Factory Default is set as (1), ON.
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 If the green RESET button is not
pressed within the period set by
Command 67 (Help Arrived Timer),
CTC-1041RV will send the alarm
report to summon help again and
inform the Monitoring Center that no
help has arrived within the period set
by the Help Arrived Timer.
 Command 33 (Help Arrived Signaling)
has to be set as ON for Command 67
(Help Arrived Timer) to be activated.
 If help has not arrived after 4 retries,
CTC-1041RV will dial the telephone
number set by Command 75 and open
two-way communication when the call
is answered.
Command 34
Emergency Button Enable
 The RED HELP BUTTON can be enabled
or disabled to send an Emergency alarm
report:
Function
Selection Result
(0) OFF
(Deactive)
(1) ON
(Active)
Factory Default is set as (1), ON.
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 When this function is programmed as
OFF, the RED HELP BUTTON is
deactivated.
 When this function is programmed as
ON, the RED HELP BUTTON is
activated. When pressed, it will send
an Emergency alarm report to the
Monitoring Station.
Command 35
Silent Mode
 CTC-1041RV can be selected to operate in
Silent Mode. This will mute all normal
operation warning beeps, key tone and
ring.
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 In silent mode, the speaker still
functions normally for two-way voice
communication.
Function
Selection Result
(0) ON
(Silent)
(1) OFF
(Normal)
 Factory Default is set as (0), OFF.
Command 37
AC Fault Report
 The CTC-1041RV can be programmed to
send a Fault Report when an AC power
failure is detected.
Function Selection
Result
(0) OFF
(Send No Report)
(1) ON
(Send Report)
Factory Default is set as (1), ON.
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 Reporting will only be made after a
continuous one hour of AC Fault
condition is detected.

13
Command 38
Follow-On & Call-Back Function
 The Command is available for Digital
Reporting Methods (when Command #20 -
#24 is set as (0), (1) or (2).
Function Selection
Result
(0) Follow-On
(1) Call-Back
(2) Follow-On & Call-Back
 Factory Default is as (0), Follow-On.
 When this function is programmed as (0),
after a successful alarm reporting
(triggered by pressing the Help button on
the Medical Panel) to the Monitoring
Center, CTC-1041RV will automatically
enter the Follow-On mode as specified by
Command (45). If the alarm is triggered by
a Talking Pendant (WTRVS), the system
will automatically enter “Wait for
Command” mode (see Command 45) and
wait for the DTMF 2 signal pressed by the
Monitoring Center to set up two-way
communication between WTRVS, the
Monitoring Center and all CTC-808RVs
learned into the system. If the alarm is
triggered by CTC-808RV, the system will
automatically enter “Wait for Command”
mode (see Command 45) and wait for the
DTMF 2 signal pressed by the Monitoring
Center to set up two-way communication
between the Monitoring Center and all
CTC-808RVs learned into the system.
 When this function is programmed as (1),
after a successful alam reporting (triggered
by pressing the Help button on the Medical
Panel) to the Monitoring Center, CTC-
1041RV will automatically hang up the line
and start a 5-minute waiting period to auto
answer any incoming phone calls from the
Monitoring Center. The Monitoring Center
personnel should enter an authorized
access code (default: 1111), followed by (#)
to set up the two way communication
between CTC-1041RV and the Monitoring
Center.
If the alarm is triggered by a Talking
Pendant (WTRVS), the system will wait for
an authorized access code (default 1111)
followed by (#) during the 5-minute waiting
period to open two-way communciation
between WTRVS, the Monitoring Center
and all CTC-808RVs learned into the
system.
If the alarm is triggered by CTC-808RV,
the system will wait for an authorized
access code (default 1111) followed by (#)
during the 5-minute waiting period to open
two-way communciation between the
Monitoring Center and all CTC-808RVs
learned into the system.
 When this function is programmed as (2),
after a successful alarm reporting
(triggered by pressing the Help button on
the Medical Panel) to the Monitoring
Center, CTC-1041RV will automatically
enter the Follow-On mode as specified by
Command (45). If the alarm is triggered by
a Talking Pendant (WTRVS), the system
will automatically enter “Wait for
Command” mode (see Command 45) and
wait for the DTMF 2 signal pressed by the
Monitoring Center to set up two-way
communication between WTRVS, the
Monitoring Center and all CTC-808RVs
learned into the system. If the alarm is
triggered by CTC-808RV, the system will
automatically enter “Wait for Command”
mode (see Command 45) and wait for the
DTMF 2 signal pressed by the Monitoring
Center to set up two-way communication
between the Monitoring Center and all
CTC-808RVs learned into the system.
Once Follow-On Mode is terminated, CTC-
1041RV will automatically start a 5-minute
waiting period to auto answer any incoming
phone calls from the Monitoring Center. The
Monitoring Center personnel should enter
an authorized access code (default: 1111),
followed by (#) to set up the two way
communication between CTC-1041RV and
the Monitoring Center. If the alarm is
triggered by a Talking Pendant (WTRVS),
the system will wait for an authorized
access code (default 1111) followed by (#)
during the 5-minute waiting period to open
two-way communciation between WTRVS,
the Monitoring Center and all CTC-808RVs
learned into the system. If the alarm is
triggered by CTC-808RV, the system will
wait for an authorized access code (default
1111) followed by (#) during the 5-minute
waiting period to open two-way
communciation between the Monitoring
Center and all CTC-808RVs learned into
the system.
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14
 During two-way communication, you
can use DTMF command to switch the
communicating method. Please refer to
section 4.2. Alarm Activation.
 The first digit of Access Code must be
entered within 15 sec. Otherwise,
CTC-1041RV will disconnect the call
automatically.
 To terminate the call, press DTMF (9)
or RESET BUTTON on CTC-1041RV.
 If the 5-minute waiting period is up,
CTC-1041RV will automatically exit
this waiting mode and return to idle
mode.
 Command #41 (Auto Answer for
Remote Programming) will not be able
to proceed during the 5-mins Call-
back time.
Command 39
Dialing Mode
 This function is for you to select the dialing
method of your telecommunications.
 There are two dialing methods available for
user:
Function Selection
Result
0 TONE
1 PULSE
 Factory Default is set as (0), Tone.
Command 40
Set Access Code
 The Access Code is used to enter
Programming Menu (locally or remotely),
and the Call-Back Function.
 It consists of 4 digits and has been set to
(1111) as factory default. Before you set
your own Access Code, (1111) must be
keyed in.
 To set a new Access code; enter the
desired (4-digit number) in Function
Selection.
Command 41
Auto Answer for Remote Programming
 CTC-1041RV can be programmed to auto
answer incoming phone calls after a pre-
set number of rings have been reached.
The number of rings range from (00) (no
auto answer) to (32) rings.
Function Selection
Result
(00) OFF
(01) - (32) ON
 Factory Default is (20) Rings.
<
<N NO OT TE E> >
 If 00 is selected, it means CTC-
1041RV cannot auto-answer the call
by ring count. If you want to do
Remote programming, please follow
the Remote Programming method
described in System Conifuration, I.
Entering Programming Mode: 2.
Remote Programming Mode.
Command 43
Periodic Test Call
 CTC-1041RV can be programmed to make
test calls periodically from (00) (no test call)
to every (1) - (7) or 30 days:
Function Selection
Result
(0) OFF
(1) - (7) 1 - 7 DAYS
(8) 30 DAYS
 Factory Default is set as (0), OFF.
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<N NO OT TE E> >
 Whenever programming mode is
accessed, CTC-1041RV will reset the
Periodic Test Call timer.
 Periodic Test Call will only function
with telephone numbers assigned to
Digital reporting method in Command
20-24.

15
Command 44
Mobility Timer
This function monitors user movement around
the premises and sends an inactivity report to
the Monitoring Center if the user fails to reset
the inactivity timer.
 This will disable or enable the Inactivity
Timer with selectable count down periods.
Options are:
Function
Selection Result
(0) DISABLE
(1) 12HR
(2) 24HR
Factory Default is set as (0), DISABLE.
<
<N NO OT TE E> >
 The Mobility Timer counting down can
be reset by:
1. Pressing the RESET button on
CTC-1041RV, or,
2. Movement detected by PIR
Detector
 When Mobility Timer expires and no
reset signal is received, CTC-1041RV
starts to emit one long beep every 5
minutes to alert the user. After 30
minutes, if reset signal is not received,
a mobility alarm reporting will be made.
 The reporting method for mobility
alarm is the same as the emergency
alarm. The report will be sent based on
your reporting methods.
 When (0) is selected, no code is sent
to Monitoring Center.
 When CTC-1041RV is in idle mode,
press and hold the green reset button
for 16 seconds, until you hear a long
beep. Then release the button; the
Mobility function will be disabled.
Command 45
Follow-On Mode Choice
 This Command is only available for Digital
reporting with Command #38 set as (0) or
(2).
 It is used to select the Follow-On Choice
for CTC-1041RV after it has made a report
to the Monitoring Center.
 After reporting, CTC-1041RV can wait for
further commands, or enter a Two-Way
Full Duplex Communication, or Listen-In
Half Duplex Communication immediately
according to the setting under this
command:
Function
Selection Result
(0) WAIT
COMMAND
(1) LISTEN
(2) TWO WAY
 Factory Default is set as (2), TWO WAY.
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 When (0)is selected, after CTC-
1041RV has made a report to the
Monitoring Center, it will wait for 1-10
minutes (set by Command 46), and
then follows the DTMF commands that
are received from the Central
Monitoirng Station for action.
If no command is received after the
waiting period, the system will
automatically return to Idle mode.
 When (1)is selected, after CTC-
1041RV has made a report to the
Monitoring Center, it will automatically
enter Listen-In Half Duplex for 1-10
minutes (set by Command 46) allowing
the Monitoring Center Personnel to
listen in to what is happening on the
other side.
 When (2) is selected, after CTC-
1041RV has made a report to the
Monitoring Center, it will immediately
enter a Two-way Full-duplex
Communication mode for 1-10
minutes (set by Command 46), that
gives the user the ability to speak
directly with the Monitoring Center
Personnel.
 If either Scancom or Tunstall reporting
format is selected, CTC-1041RV will
ignore Command #45 selections. It will
always open a Two-way voice for
Follow-On choice.

16
 If an alarm is triggered by WTRVS or
CTC-808RV, Monitoring Center
personnel will have to press DTMF 2 for
over 1 second to open two-way
communication regardless of the
Follow-On choice you have set.
Command 46
Follow-On Mode & Two-Way Period
This command is used to program the
allowable time duration for Follow-On
mode choice (Commend #45) & Two-way
voice communication period (Speech
mode). It can be set from (01) (1 minute) -
(10) (10 minutes).
Function Selection
Result
(01) 1 MINUTE
(02) 2 MINUTES
(03)-(10) 3-10 MINUTES
Factory default is set as (02) 2 minutes.
The allowable time duration for either Wait
Command, Two-way, Listen-In Only or
Two-way voice comminucation in
Speech mode is two mins. During the 2-
min period, CTC-1041RV will emit two
beeps via the telephone handset to alert
the call recipient the remaining time of 20 &
10 sec. Pressing assigned DTMF key can
extend another 1-10 minute(s).
Command 47
Off-Set Time
After the Control Panel‘s power is supplied,
the time of the Check-in Report starts
calculating.
According to the setting of Off-Set Time,
the Control Panel will send Check-in
Report once, and then send report
according to the setting of Command 43
－ Test call.
Function
Selection Result
(1) 1 Hour
(2) 2 Hour
(3) 3 Hour
(4)
4 Hour
(5)
8 Hour
(6) 12Hour
Factory default is set as (1) 1 Hour. When
the Off-Set Time is reset in programming
Mode, the time of the Off-Set period will
recalculate.
Off-Set time Report will be sent only once,
and then the Control Panel sends Check-in
Report according to setting of period test
call, unless the Control Panel restarts or
the Off-Set time is reset.
Command 49
Supervision
This function is not available for the digital
Scancom reporting method.
This option is used to enable system
Supervision function. Once enabled, CTC-
1041RV will be able to receive the check-
in signals from Wrist Pendants (WTR-) to
indicate their proper functioning.
Function
Selection Result
(0) Disable
(1) 4 Days
(2) 5 Days
(3) 6 Days
(4)
7 Days
(5)
8 Days
(6) 9 Days
(7) 10 Days
(8) 30 Days
Factory default is set as (0) Disable. No
code is sent to Monitoring Center.
When the supervisory timer expires and no
supervision signal is received from WTR-,
the supervisory alarm reporting will be
made.
The reporting method for supervisory alarm
is the same as the emergency alarm. The
report will be sent based on your reporting

17
methods.
The supervision function does not cover
WTRVS.
Command 66
Set Guard Time Delay Time for Fall
Sensor
 This command is used to set the guard
time delay time for fall sensor.
 CTC-1041RV can be programmed to delay
alarm reporting (triggered by Fall Sensor)
from (00) (instant reporting) to (99)
seconds.
 During this time period, a continuous series
of beeps will be emitted to alert user.
 If a false alarm is triggered by Fall Sensor,
it can be cancelled within the Guard Time
Delay.
Function
Selection Result
(00) INSTANT REPORTING
(01) - (99) DELAY
 Factory Default is (15), 15 SECONDS.
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 This command is used if a fall is
detected.
 If an emergency alarm is triggered by
pressing the Active Button on Fall
sensor, the system will report an alarm
immediately.
Command 67
Setting the Help Arrived Timer
 This command is used to set the
countdown timer for CTC-1041RV to
resend the alarm report if no help has
arrived after the initial report is made
(meaning the reset button has not been
pressed before the timer expires).
Function
Selection Result
(01)-(15) 1-15 MINUTES
 Factory default is (15), 15 MINUTES.
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 The Help Arrived function (Command
33) must be set as ON for this function
to work.
Command 75
Help Not Arrived Call
 When CTC-1041RV has sent an alarm
report and help not has arrived after 4
retries, CTC-1041RV will dial the phone
number programmed by Command 75 and
open two-way communication when the
call is answered.
 Enter the (telephone number) followed by
(#) to program the telephone number.
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<N NO OT TE E> >
 When you program the phone number,
entering () will cause a 3-second
pause. () is for a switchboard
system, extension, etc.
 The telephone number can contain up
to 20 digits, including ().
 The Help Arrived function (Command
33) must be set as ON for this function
to work.
 CTC-1041RV only dials this telephone
number once. If this phone call fails,
CTC-1041RV will not try again.
Command 80-84
Remove Devices
 CTC-1041RV can be programmed to
remove ALL previously learnt devices by
entering (80) followed by ( ＃
＃＃
＃ ). The system
will emit an acknowledging beep over the
phone for the user.
 Command (81) is used to remove Pendant
# 1 (learnt-in by Command 91)
 Command (82) is used to remove Pendant
# 2 (learnt-in by Command 92).
 Command (83) is used to remove Silent
Wrist (learnt-in by Command 93).
 Command (84) is used to remove Other
Devices (learnt-in by Command 94).
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