Cobi Rehab Eclips Tilt User manual

Eclipse Tilt –bariatric wheelchair with tilt
Manuel wheelchair in timeless design intended for users up to 270 kg.
Equipped with tilt function, which ensures individual optimal comfort
and positioning. Possibility of adjusting height and seat depth.
Eclipse Tilt Wheelchair is intended users in need of a comfort wheelchair in care
centers, hospitals and private homes.
Cobi Rehab and Cobi Rehab suppliers comply with the UN conventions
on child labour and forced labour as well as ILO 029, C132 and C182.
USER MANUAL
UP TO 270 kg
•Used in rehabilitation of the mobile user.
•
Possible to adjust the seat depth and angle
of the backrest.
•Tilt function up to 30˚.
•Extended armrests (accessory) make it
easier to get in or out the wheelchair.
•Disinfectable.
•Fits through most doorways.

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Table of content
1. Safety .................................................................................................................................................................................................3
2. Symbols ...........................................................................................................................................................................................5
3. General comments ......................................................................................................................................................................6
4. Use .....................................................................................................................................................................................................6
5. Construction ..................................................................................................................................................................................7
6. Assembly and adjustment .......................................................................................................................................................9
7. Component overview............................................................................................................................................................... 14
8. Cleaning and maintenance .................................................................................................................................................... 15
9. Transport and storage............................................................................................................................................................. 15
10. Recycling and disposal.......................................................................................................................................................... 16
11. Warranty ....................................................................................................................................................................................... 16
12. Specifications............................................................................................................................................................................. 17
13. Accessories and spare parts ............................................................................................................................................... 18
14. Troubleshooting ....................................................................................................................................................................... 19

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WARNING
Do not use Eclipse Tilt Wheelchair without thorough instructions from trained staff or from persons
who have received instructions in the use of the wheelchair. Improper operation may injure the user.
Using Eclipse Tilt Wheelchair for people weighing more than the maximum user weight of 270 kg
increases the risk of damaging the wheelchair.
Read this user manual carefully before using the Eclipse Tilt Wheelchair. Pay particular attention to Safety
Instructions marked .
Cobi Rehab assumes no responsibility for any damage to the product nor for personal injury caused by
incorrect installation, incorrect mounting, or incorrect use of the Eclipse Tilt Wheelchair.
Immediately contact Cobi Rehab if parts are damaged or missing. Never use your own spare parts.
Cobi Rehab cannot be held responsible for errors or accidents occurring after repairs are made without
written permission of Cobi Rehab.
SAFETY INSTRUCTIONS
In this user manual, the symbol indicates a safety instruction. Follow safety instructions carefully.
It is the care staff who assess whether the user for safety reasons should be restrained in the Eclipse
Tilt Wheelchair during use.
Users without stand and walking abilities must always be lifted in and out of the Eclipse Tilt
Wheelchair.
Eclipse Tilt Wheelchair has a max user weight of 270 kg.
The surface temperature can rise when the Eclipse Tilt Wheelchair is exposed to external heat sources,
e.g., sunlight.
The widest Eclipse Tilt Wheelchair models may have difficulty passing through regular doors and
emergency exits due to their width.
Do not tilt Eclipse Tilt Wheelchair without assistance.
Never stand on the frame of the Eclipse Tilt Wheelchair.
Do not stop an Eclipse Tilt Wheelchair from moving using the wheel brakes.
Lock both wheels when moving in and out the Eclipse Tilt Wheelchair.
1. Safety

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SAFETY INSTRUCTIONS, continued
Only use the Eclipse Tilt Wheelchair on even surface.
Do not use the Eclipse Tilt Wheelchair on ramps or slopes that slope
more than 10°.
Do not drive on ramps or slopes covered with ice, oil, or water.
Do not lift the Eclipse Tilt Wheelchair in the detachable parts (armrests,
wheels, backrests, footrests, etc.).
Do not remove the anti-tip supports.
Do not use the footrests to stand on during entry and exit of the Eclipse
Tilt Wheelchair.
The user must not attempt to reach objects that require the user to
move far forward in the seat.
The user must not try to pick up objects from the floor if it means that
the user must reach far down between his knees.
The user must not try to reach objects behind the wheelchair by leaning
far backwards over the backrest.
Risk of pinching
Avoid squeezing the user's tissues and fingers when adjusting e.g., armrests or when using
the leg rest’s swing-away function.
Measurement of the user is always done in a
sitting position.
For help with measuring the user, please contact
one of our therapists / consultants at
[email protected].
Measurement of user

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The following symbols are used in this user manual
and/or on the product label.
Caution!
Declaration of conformity, Medical Device
Regulation, EU 2017/745
Manufacturer
Medical device
CE label on the product is located on frame.
See example of labels below.
2. Symbols

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4. Use
This user manual contains important information
about the use of Eclipse Tilt Wheelchair and the
target group for the wheelchair. It also includes a
wide range of specifications on Eclipse Tilt
Wheelchair.
The most recent version of this user manual can
be found on our website. Check if the version you
are reading now is the most recent.
If you need a user manual written in a larger font
size, this user manual is available in PDF format at
cobirehab.com, which can be scaled up to the
required font size.
You can always contact Cobi Rehab on
[email protected] if you want more information about
Eclipse Tilt Wheelchair.
Cobi Rehab reserves the right to change the
product specifications without providing prior
notice.
The basic UDI-number of Eclipse Tilt Wheelchair is
found in the specification list.
Product safety notices and product recalls can be
viewed on the website
(https://www.cobirehab.com/kunde-hos-
cobi/vigtig-produktinformation/).
3. General comments
Eclipse Tilt Wheelchair is designed for indoor use
in e.g., hospitals, institutions and in nursing
homes.
The wheelchair can also be used in private homes
and outdoors.
The large models may have difficulty getting
through doorways due to their width.
Eclipse Tilt Wheelchair is intended for users up to
270 kg with limited standing and walking abilities.
Eclipse Tilt Wheelchair is equipped with tilt
function, which ensures individual optimal
comfort and positioning of the user.
The intended operator of the Eclipse Tilt
Wheelchair is a health professional, such as a
therapist, nurse, or care giver.
Intended operator can also be the user with trunk
stability and functional ability to drive, steer and,
use brakes on the wheelchair.
Eclipse Tilt Wheelchair can be used in
environments with a temperature from 0-40°C
and in a humidity between 20-75%.
Before use
When using the Eclipse Tilt Wheelchair, the user
and the therapist or another healthcare
professional, should perform a variety of balance
and transfer exercises to understand the safety
limits of the wheelchair.
Contraindications
Users with cognitive impairments should be
monitored and guided in the use of Eclipse Tilt
Wheelchair.
Eclipse Tilt Wheelchair is not intended for users
who cannot sit down for a longer period.
Eclipse Tilt Wheelchair is not suitable for the
extrovert reacting user.

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5. Construction
Eclipse Tilt Wheelchair is a manual fixed frame
wheelchair built with a strong steel frame, which
provides maximum strength, rigidity, and long
durability. It is designed so most of the user's
weight rests on the rear wheels.
The tires are massive making propulsion and
steering easy.
Eclipse Tilt Wheelchair is equipped with anti-tip
supports, leaving the user without the risk of the
wheelchair tipping when getting in and out the
wheelchair. The seating plate is solid making it
easier to exit the wheelchair.
Eclipse Tilt Wheelchair is equipped with tilt
function, which ensures individual optimal
comfort and positioning. Eclipse Tilt Wheelchair
can easily tilt users up to 270 kg.
Tilting the Eclipse Tilt Wheelchair is done using
the tilt lever on the side of the push handle. The
user must always be informed before tilting the
wheelchair so the user can lean backwards.
Be aware that the user's hands and feet are
free of the wheels when the wheelchair is tilted
backwards.
Eclipse Tilt Wheelchair without
footrests (accessory).
Tilt function up to 30˚.
Eclipse Tilt Wheelchair can be customized with
different backrest systems meeting the needs of
different users.
The strap back is designed so users with a
voluminous posterior obtain good lumbar
support.
Eclipse Tilt Wheelchair has adjustable seat depth,
seat height and seat angle, which provides several
adjustment options for the individual user.
A standard Eclipse Tilt Wheelchair is delivered
without footrests but can also be ordered with
swing-away footrests or elevating footrests with
calf support.
Eclipse Tilt Wheelchair can be equipped with
extended armrests making it easier for the
independent user to get in and out the wheelchair.
The armrests can be strengthened further.
All these options meet the needs of different
bariatric body types, allowing the user:
- To drive the wheelchair forward
- To get safely in and out of the wheelchair
- To walk the wheelchair
Eclipse Tilt Wheelchair can be used with different
types of seat cushions.
Customized options

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Transfer to and from other seats.
1. Position the wheelchair as close as possible
alongside the other seat, with the front casters
pointing toward it. Engage wheel locks. Shift
body weight into seat with transfer.
2. During independent transfer, little or no seat
platform will be beneath the user. Use a transfer
board if possible.
Transfer to and from other seats
Stability and balance
Always keep the wheelchair as stable as possible,
so proper balance is maintained. The wheelchair is
designed to stay upright during normal everyday
activities if user do not move beyond the centre
of gravity.
Safe handling of Eclipse Tilt Wheelchair
Many activities will require user to reach, lean or
transfer in and out of the wheelchair. These
movements will cause a change to the normal
balance, centre of gravity and weight distribution
of the wheelchair. Therefore, practice leaning,
reaching and transfer activities before the user
attempts an active use of the wheelchair.
With attention to technique and practice of
transfer techniques, the user can feel safe and get
around safely.
Gas Strut Assembly.
To become familiar with the specific safety limits
of the wheelchair, the user should practice various
combinations of bending forward, reaching out,
and moving to all sides with qualified caregivers
before actively using the wheelchair alone.
Change of weight distribution
Change of weight distribution.
Proper positioning is essential for the safety of
the user.
When reaching, leaning, bending forward, it is
important to use the front casters as a tool to
maintain stability and balance.
Do not attempt to reach or pick up objects if it
means moving forward in the seat or reaching
down between the knees.
Reaching out, leaning, or bending forward
Reaching out, leaning, or bending forward in Eclipse
Tilt Wheelchair.

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6. Assembly and adjustment
Upon receipt, check that the cardboard box
contains
-
One Eclipse Tilt frame with two rear wheels
and two front castors
-
Two anti-tip tubes
-
One pair of armrests
- One Eclipse Tilt Wheelchair backrest with
built-in push bar with tilt lever.
If cushion, footrests, headrest, or Transit Tie-
Down System have been purchased, this can also
be found in the cardboard box.
No tools for mounting are included.
6.1 Back rest
The seat frame has two bolts mounted along the
left and right sides of the back of the seat frame.
Remove the screws on each side and insert the
entire backrest into the back of the seat frame.
Then refit the bolts and tighten them completely.
The wheelchair back has a built-in push handle, on
which tilt levers are mounted.
The tilt function works when the steel ball (at the
end of the cable) is in the slot on the tilt
handle
and the cable is securely attached to the release.
Adjustment of the back frame
Adjust the seat depth and back angle to suit the
desired angle of the seat. The removable backrest
holders are fastened with four bolts, which are
mounted in the pre-drilled hole patterns. Make
sure the bolts are the same on both sides.
Cobi Rehab or other professionals can adjust the
height of the back frame by shortening the pipes
to the desired length with a scraper or pipe
cutter.
Adjustment of upholstery
The straps on the back of the back padding can
be adjusted by either loosening or tightening
them.
Start by loosening the straps, after which the user
is placed in the wheelchair, so the upper part of
the padding supports the upper part of the user's
back. Then tighten the straps.
Upholstery placement
Check regularly that the upholstery and / or the
inner lining are not damaged or weakened.
Replace damaged padding or loose lining
immediately.
The fire-retardant effect of the upholstery is
reduced if it is machine-washed or have been
damp.
The anti-tip holders are bolted to the frame. The
anti-tip tubes have two length adjustment
options.
Do not operate the Eclipse Tilt Wheelchair
without anti-tippers installed. Anti-tippers are
mandatory for safety and warranty protection.
To install the anti-tip tubes
1. Press and hold the release button on the anti-tip
tube.
2. Insert the anti-tip tube into the receiver until it
locks into position.
6.2 Anti-tip tubes

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Assembly and adjustment, continued
Højdeindstilling af armlæn. UK
Adjusting the Back Angle.
Adjusting the back angle
The angle between the seat and the backrest can
be set at a maximum upright angle of 90 ° -122 °.
Two bolts must be removed to change the angle.
1. Loosen and remove the displayed angle
adjustment bolt. There are two bolts, one on each
side of the wheelchair.
2. Adjust the bracket to the desired angle and
refit the bolts.
3. Tighten the nuts again.
After any adjustment, it is important to check
that all parts are properly tensioned before using
the wheelchair again.
The lock nuts must be used a maximum of five
(5) times to ensure that they lock properly.
Replace the lock nuts if they are worn.
6.4 Backrest
Adjusting Armrests Height
Unlock the armrest by pressing the black release
button at the top of the front of the armrest while
moving the armrest up or down.
Adjust the armrest to the desired height. The
armrest locks in place when the release button
pops out of one of the holes to adjust the height
of the armrest.
Removing the armrests
Release the armrest by pressing the black release
lever on the front of the armrest (just above the
seating plate while pulling the armrest upwards.
Extended armrests
Eclipse Tilt Wheelchair can be equipped with
extended armrests (50 cm), which makes it easier
for the independent user to sit and get up from
the wheelchair.
Armrest upholstery
If the padding is cracked or the mounting screws
are not covered, replace the padding immediately.
This is done to maintain the comfort for the user.
6.3 Armrests

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The rear wheels are removed with a 3/4 ”socket
wrench and a 3/4” fork wrench.
When the wheelchair is equipped with axle bolts,
the heads of the axle bolts must be located on the
inside of the frame with the nuts mounted on the
outside of the rear wheel hubs.
If the axle bolts are mounted upside down, the
seat frame may abut the ends of the axle bolts
when attempting to tilt the wheelchair.
During assembly, the axle bolts are tightened so
the rear wheels are in place, but not so much that
they cannot turn freely.
The rear wheel is mounted on the wheelchair in
reverse order.
Adjusting the Rear Axle Position
The position of the rear wheel can be adjusted
forwards or backwards.
1. The axle plates are held close to the lower
frame by six bolts (12 in total). The position of the
rear wheels is changed by loosening the bolts
slightly, after which the rear wheel axles are
moved forwards or backwards as required.
Before tightening the bolts again, make sure the
rear axles are at the same distance from the rear
end of the lower frame. There are measuring
marks on the bottom of the lower frame.
2. The anti-tip tubes are inserted into the holders
at the back of the frame, so the rollers prevent the
wheelchair from tipping over if the center of
gravity moves too far back.
Make sure the wheelchair is stable in all tilted /
non-tilted positions before releasing the
wheelchair for use.
.
6.5 Removing/Installing the Rear Wheels/Axles
Adjusting The Rear Axle position.
Assembly and adjustment, continued
After adjusting, always make sure parts are properly
replaced and tightened before using the wheelchair.
1. Remove the bolt.
2. Slide out caster fork assembly.
3. Reassemble by reversing step 1-2.
4. Test the wheelchair for manoeuvrability.
6.6 Installing/Replacing Front Casters

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Assembly and adjustment, continued
Adjusting The Seat-To-Height-Floor.
1. Remove the grub bolts that secure the upper
seat frame to the lower base frame; there are two
Allen bolts located on the outside of the
seating
plate (one screw on each side).
2. Move the seat frame to the desired height.
There are three height settings.
3. Remove the Allen bolt, which connects the
lower part of the gas strut to the base frame.
4. Move the lower end of the gas strut (Strut-A, -B
or -C) to fit the selected seat height (SH-A, -B or -
C) as shown.
5. Seating plate most be placed almost level when
the gas strut is fully extended.
All screws and nuts must be assembled
correctly.
6.7 Seat-to-Floor Height
1.The tilt angle is adjusted by activating the tilt
lever on the side of the push handle or on the
armrest, depending on how the wheelchair is
configured.
2. Lower the rear of the seat to the desired height
and release the tilt handle. The seat now 'locks' at
the desired tilt angle.
Be aware that the tilt handle may be mounted on
the left or right side of the push handle on the
backrest or on the left or right armrest.
When tilting the wheelchair, it is important to
hold the push handle firmly, so the seat does not
drop too quickly.
6.8 Adjustable seat tilt
The tilt restriction is a yellow telescopic tube next
to the gas strut. It has 6 holes for setting the tilt
stop.
Insert the shiny 10-32” Allen screw into the
desired position.
After adjusting, the parts must always be
properly replaced and tightened before using the
wheelchair.
6.9 Tilt restriction

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Adjusting the cable tension
If the wheelchair tilts (while the user is sitting in
it), even if the tilt lever is not activated and if the
wheelchair does not tilt, even if the tilt lever is
activated, it is because the cable "stretches" over
time.
How to adjust the tension of the cable
Beforehand, check that the steel ball (at the end
of the cable) is in the slot on the tilt handle and
that the cable is securely attached to the release.
Lack of tilt after activating the trigger means the
cable is too loose.
1. Tighten the cable by removing the rubber
sleeve around the gas strut housing on the cable.
2. Turn the ‘tighten nut’ so that less cable is visible
over the nut.
Tilting the wheelchair without activating the
trigger means that the cable is too tight and must
be loosened.
1. Loosen the cable by removing the rubber sleeve
around the gas strut housing on the cable.
2. Turn the ‘tighten nut’ so that more cable is
visible over the nut.
Removing and Installing the Gas Strut Actuator
Cable
1. Grab the cable just in front of the trigger. In one
smooth motion, pull straight down until the cable
releases from the end of the trigger. Pull the metal
cable-end out from the side of the trigger.
2. Disconnect the opposite end of the cable from
the strut, using a 7/16” and a 3/8” open end
wrench.
3. To install the new cable, refit to the strut by
reversing step 2. Be sure to connect the cable ball
to the actuating lever.
4. Re-fit the metal cable end by inserting into the
side of the trigger.
5. Feed the cable through to the front of the
trigger.
6. Hold the plastic parts in place and press the
trigger, the cable should snap in place, if not you
may need to push it until it snaps.
6.10 Adjustable gas strut and cable assembly
Adjusting the cable tension.

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7. Component overview
1. Removable Armrest
2. Wheel Lock
3. Gas Strut Assembly (yellow spring)
4. Swing Away Front Rigging
5. Footrest
6. Front Castors
7. Tilt Lever
8. Rear Wheels
9. Push handle
10. Backrest
11. Rear Axle Bolt
12. Lower frame
13. Upper Seat Frame
14. Seat Cushion

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Eclipse Tilt Wheelchair’s seat, frame, backrest
upholstery and push handles can be cleaned with
water and an ordinary detergent.
Wet or damp backrest upholstery will reduce
the flame retardant effect
.
Disinfection
Seat, frame, backrest upholstery and push
handles can be disinfected with ethanol 70-85%
or a chlorine product 1000-1200 ppm.
The wheelchair cushion can be changed when
transferred to a new user.
Disinfect Eclipse Tilt Wheelchair when passed
on to a new user. This is done to avoid cross-
contamination and infections.
Local cleaning and disinfection procedures must
always be followed.
Maintenance
1. Check all nuts and bolts are tight before using
the Eclipse Tilt Wheelchair. Check all parts for
wear and damage and replace parts where
required.
2. Keep axles free from dirt and fluff to ensure the
mechanism locks correctly and the wheels can
turn freely.
3. Lubricate the axles at least once a month (use a
3-in-1 oil or a similar product).
4. Periodically check the wheels and tyres for
cracks and wear and replace as required.
5. Periodically check the hand rims are securely
attached to the wheel.
When Eclipse Tilt Wheelchair is not in use store it
dry and in temperatures between -10° –50°C.
Eclipse Tilt Wheelchair is (without user) suitable
for land- and air freight. Eclipse Tilt Wheelchair is
not foldable. To avoid injuries on the staff, it is not
recommended to carry the 40 kg heavy
wheelchair. The wheelchair can be lifted in the
frame if it must be transported without user in a
vehicle.
Eclipse Tilt Wheelchair is crash tested. Therefor it
can be used as a seat in a vehicle. The wheelchair
must be fastened in the vehicle by a Transit Tie
Down System (accessory). There are four
brackets included and marked with the Transit
Tie-Down symbol. The wheelchair seat must be
lowered to the max to avoid the risk of injury.
9. Transport and storage
The Transit Tie-Down system must only be used
with approved safety systems which comply with
EU 214/2014.
Eclipse Tilt Wheelchair should be stored in the
dark and covered with a blanket or similar.
Eclipse Wheelchair should be stored between
-10° - 50°C in terms of temperature.
Check regularly that the wheelchair has not
become wet or has suffered other damage during
storage.
9.1 Long-term storage
8. Cleaning and maintenance

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Dispose of products that are no longer in use in
an environmentally safe manner. Contact your
local authority for further information on disposal.
Contact Cobi Rehab for further information on the
recycling of wheelchair parts.
Cobi Rehab warrants that the Eclipse Tilt
Wheelchair is without defects on delivery. If,
against all expectations, the wheelchair is subject
to deficiencies or defects on receipt, please
contact Cobi Rehab immediately.
The warranty period for the Eclipse Tilt
Wheelchair is one year from the date of purchase
and covers manufacturing defects or defect on
receipt. The invoice is your certificate of warranty.
The warranty does not apply to
- products on which the serial number, batch
number or the like have been removed or
significantly damaged.
- products which have been repaired by
unauthorised personnel
The warranty does not cover:
- wearing parts
This warranty does not apply when Cobi Rehab
assesses that the Eclipse Tilt Wheelchair has been
improperly operated.
For damage caused by improper operation, an
invoice will be issued for both the service and the
spare parts used.
Lack of maintenance can damage the product,
shorten the life, or affect the performance of the
Eclipse Tilt Wheelchair.
11. Warranty
10. Recycling and disposal
Report any incidents relating to the use of Eclipse
Tilt Wheelchair to Cobi Rehab.
11.1 Unintended event
After the expected service life, it is important that
an overall assessment of the product is made
before continued use.
After the expected service life, Cobi Rehab
cannot guarantee the suitability and safety of the
product, as Cobi Rehab has no control over how
the product is used and wear and tear.
The overall assessment of the product must be
carried out by qualified professionals, and as a
minimum, consideration must be given to how the
product has been used, the condition of the
product and its components.
Cobi Rehab can always make such an assessment.
11.2 After expiry of expected service life

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Maximum user weight
270 kg
Risk class
I
Basic UDI
13829
Expected product service life
Minimum 7years
Crash tested
Yes, according to ISO 7176-19
Seat depth
410 - 560 mm
Seat width
550 - 820 mm
Seat height
410 –510 mm
Strap back rest
Polypropylene
Back angle
90 - 122°
Total length without footrests
870 mm
Total width
Seat width + 250 mm
Weight wheelchair
40 kg
Slope downhill
Max 10°
Slope uphill
Max 10°
Slope laterally
Max. 10°
Rear wheel
24” (580 mm x 30 mm) massive PU
Front wheel
125 mm nylon med PU
Frame material
Steel
Seat upholstery
Polyester with PVC
Push bar, adjustable
Yes
Wheel forks
HD steel fork
Footrest tubes
6061-T6 Aluminium
Footplate
6061-T6 Aluminium/nylon with fiberglass
Foldable
No
Risk assessment
EN ISO 14971:2012
General requirements and test methods
ISO 7176-1, -3, -5, -7, -8, -16 og -19
12. Specifications

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Accessories
Item number
O2 Oxygen bottle holder Ø10 cm
0120-999-021
IV holder
0120-999-020
Headrest
0120-999-010
Table (for seat width 55-72 cm)
0100-999-001
Back extension
0120-999-033
Increase adapter seat height
0120-999-078
Armrest 50 cm, right
0120-999-077
Armrest 50 cm, left
0120-999-008
Footrest swing away left
0120-999-009
Footrest swing away right
0120-999-006
Footrest elevation, right
0120-999-007
Footrest elevation, left
0120-999-065
For other spare parts please contact Cobi Rehab [phone] or [email protected]
13. Accessories and spare parts

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Problems
Solutions
Slow turning or driving
Check if nuts and screws are loose
The front castors vibrate
The wheelchair creaks and rattles
The wheelchair seems loose
The wheelchair pulls to the right
Check the angle of the front castors
The wheelchair pulls to the left
Slow turning or driving
The front castors vibrate
The wheelchair pulls to the right
Check that both front wheels touch the ground at the
same time
The wheelchair pulls to the left
The front castors vibrate
14. Troubleshooting

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DEALER
Cobi Rehab
Fuglebækvej 1D
DK-2770 Kastrup
Denmark
[phone]
cobirehab.com
MANUFACTURER
PDG Mobility
PDG Product Design Group Inc.
#103-318 East Kent Avenue South,
Vancouver
BC V5X 4N6
Tel.: [phone]
Fax: [phone]
E-mail: [e-mail]
www.pdgmobility.com