Cochlear Nucleus CR110 User manual

Nucleus®CR110 Remote Assistant
User Guide

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Contents
Introduction....................................................................................................... 7
Purpose of this guide ................................................................................. 7
Cochlear Nucleus CR110 Remote Assistant .......................................... 7
Getting to know your remote assistant .......................................................9
Remote assistant components ................................................................9
Getting started.................................................................................................11
Charging and recharging your remote assistant battery ...................11
Charging your remote assistant battery for the first time ..........11
Recharging your remote assistant battery......................................11
When to recharge your remote assistant battery........................ 12
How to recharge your remote assistant battery .......................... 13
Turning your remote assistant on and off ...........................................18
Locking and unlocking your remote assistant keypad....................... 19
Using your remote assistant......................................................................... 21
Holding and operating your remote assistant .................................... 21
Home screen .............................................................................................23
Selecting programs ...........................................................................25
Increasing and decreasing volume ........................................................26
Increasing and decreasing sensitivity....................................................28
Checking your processor status.............................................................29
Using the telecoil ..................................................................................... 31
Using Auto Telecoil...................................................................................32
Switching between using Auto Telecoil and telecoil....................32
Pairing your remote assistant with your processor............................33
Pairing your remote assistant with one processor.......................34
Pairing your remote assistant with your second processor........35
Unpairing your remote assistant from your processor .....................37
Understanding remote assistant indicator lights ...............................39
Resetting your remote assistant settings............................................ 40
Using Demo mode ................................................................................... 41

Using the Hard Reset button..................................................................42
Personalising settings.....................................................................................43
Personalising your processor settings.................................................. 44
Locking and unlocking your processor buttons............................45
Changing the telecoil and microphone mixing ratio.................. 46
Changing the audio accessory and microphone mixing ratio ...47
Setting your processor indicator light preferences ......................49
Enabling and disabling private tones .............................................50
Resetting all your processor settings and programs................... 51
Viewing your processor firmware and serial number details ....52
Personalising your remote assistant settings......................................52
Changing your remote assistant display contrast........................53
Changing your remote assistant display brightness ....................54
Changing your remote assistant speaker volume ........................55
Enabling and disabling audio and visual alerts .............................55
Selecting your remote assistant language.....................................56
Viewing your remote assistant firmware and serial number
details....................................................................................................57
Bilateral control ..............................................................................................59
Dual control mode ................................................................................... 61
Right or left control modes .................................................................... 61
Switching between control modes..................................................62
Caring for your remote assistant.................................................................65
Protecting your remote assistant ..........................................................65
Using the remote assistant lanyard ..................................................... 66
Protecting your remote assistant from water damage .....................67
Cleaning your remote assistant ............................................................ 68
General warnings and precautions for using your remote assistant..
69
Using your remote assistant to troubleshoot your processor ............... 71
Checking your processor coil.................................................................. 71

Other information..........................................................................................73
Your warranty and registration form....................................................73
Technical information..............................................................................73
Specifications ......................................................................................73
Environmental conditions .................................................................75
Certification and applied standards......................................................76
Equipment classification .........................................................................76
IP rating of remote assistant ............................................................76
FCC (Federal Communications Commission) and Canadian IC
compliance...........................................................................................76
Legal statement ....................................................................................... 80
Glossary............................................................................................................81
Index..................................................................................................................85

Introduction
Purpose of this guide
This user guide helps recipients, parents and carers understand how to
use and maintain the Cochlear™Nucleus®CR110 Remote Assistant. It
provides instructions for using the remote assistant to communicate
with the Cochlear™Nucleus®CP810 Sound Processor.
The CP810 and CR110 Troubleshooting Guide provided with your
processor documentation helps you identify and troubleshoot your
remote assistant.
Cochlear Nucleus CR110 Remote Assistant
Your Cochlear Nucleus CR110 Remote Assistant is a hand-held remote
control that enables you to communicate with your Cochlear Nucleus
CP810 Sound Processor. It can also receive communication from
your processor. If you have two processors, your remote assistant can
communicate with both processors. For more information on the CP810
Sound Processor, refer to the CP810 Sound Processor User Guide.
You can use your remote assistant to control the functions and settings
of your processor. It provides easy access to key information on the
status of your processor (e.g. processor battery status). You can also use
your remote assistant to troubleshoot your processor.
Figure 1: CP810 Sound Processor and CR110 Remote Assistant
© Cochlear Limited 2010 CR110 User Guide - 7

Noise
Music
Focus
Everyday
Figure 2: Remote assistant components
3
1
8
5
11
2
4
10
7
69
12
13
14
8 - CR110 User Guide © Cochlear Limited 2010

Getting to know your remote
assistant
Remote assistant components
Indicator light that provides a visual indication of remote assistant1.
function (e.g. remote assistant battery is charging), or a problem
(e.g. remote assistant is not paired with the processor).
Upper left soft key to select a program or access the processor2.
settings menu.
Toggle button to:3.
Turn telecoil and Auto Telecoil on and off.•
Turn audio accessory on and off.•
Lower left soft key to select a program or change processor or4.
remote assistant settings.
Cochlear key to:5.
Turn the remote assistant on and off.•
Return to the Home screen at any time.•
View processor status and menus.•
Left directional key (decrease sensitivity and other functions).6.
Lower directional key to decrease volume or scroll down.7.
USB cable socket for connecting the remote assistant USB cable.8.
Right directional key (increase sensitivity and other functions).9.
Upper directional key to increase volume or scroll up.10.
Lower right soft key to select a program or change processor or11.
remote assistant settings.
Remote assistant display.12.
Remote assistant keypad lock and unlock slider.13.
Upper right soft key to select a program or access the remote14.
assistant settings menu.
© Cochlear Limited 2010 CR110 User Guide - 9

Figure 3: The back of the remote assistant
Hole for attaching the remote assistant lanyard.15.
Personal identification label.16.
Remote assistant speaker.17.
Product information label.18.
In-built coil sensor guides.19.
Hard Reset button to reset the remote assistant if the Cochlear key20.
does not work, or if the remote assistant freezes.
15
16
17
18
19 19
20
10 - CR110 User Guide © Cochlear Limited 2010
Getting to know your remote assistant

Getting started
This section helps you get started with your new remote assistant. It
explains:
How to charge your remote assistant battery.•
How to turn your remote assistant on and off.•
How to lock and unlock your remote assistant keypad.•
Charging and recharging your remote assistant
battery
Your remote assistant has a non-removable rechargeable battery.
Charging your remote assistant battery for the first time
Cochlear recommends that you fully charge the battery before using
your remote assistant for the first time. It may take approximately 2 to
4 hours to fully charge a completely empty battery. As the battery ages,
it may take longer to fully charge the battery.
Recharging your remote assistant battery
A fully charged battery should provide you with approximately 1 to 2
weeks of battery life. Battery life, however, may vary depending on:
How often and how long you use your remote assistant.•
Whether you turn off your remote assistant when not in use.•
Whether your remote assistant is controlling one or two•
processors.
© Cochlear Limited 2010 CR110 User Guide - 11

When to recharge your remote assistant battery
Charge the battery:
When the remote assistant• battery status screen shows that
the battery is low. When you turn on your remote assistant,
the battery status screen displays after it displays the start-up
(Cochlear logo) screen. The less white you see on the battery icon,
the less charge you have. The remote assistant keypad lock/unlock
screen also indicates battery status. For more information, see
Locking and unlocking your remote assistant keypad.
Once a week, even if your remote assistant does not indicate that•
the battery is low or empty.
It is recommended that you follow these guidelines to maximise the life
expectancy of the remote assistant battery.
Recommended temperature range for recharging the battery
To fully charge the remote assistant battery, recharge the battery at a
temperature range of 15 ºC (59 ºF) to 29 ºC (84 ºF). If the temperature
range is lower [between -2.5 ºC (28 ºF) and 15 ºC (59 ºF)] or higher
[between 29 ºC (84 ºF) and 52 ºC (126 ºF)], only 75 to 80 percent of the
battery will be charged. If the temperature is too high [over 52 ºC (126
ºF)] or too low [below -2.5 ºC (28 ºF)], the battery will not charge.
12 - CR110 User Guide © Cochlear Limited 2010
Getting started

How to recharge your remote assistant battery
You can recharge the battery using any of the following battery charging
equipment available from Cochlear:
Cochlear• ™Nucleus®CR100 Series Global Power Adaptor and
Cochlear™Nucleus®CR100 Series USB Cable.
Cochlear Nucleus CR100 Series USB Cable attached directly to the•
USB port on your personal computer.
Cochlear• ™Nucleus®CP800 Series Battery Charger and Cochlear
Nucleus CR100 Series USB Cable. The CP800 Series Battery
Charger allows you to charge your remote assistant and your
processor rechargeable battery module/s at the same time. The
Cochlear™Nucleus®CP800 Series Global Power Adaptor connects
the CP800 Series Battery Charger to mains power.
 Ensure that you only use battery charging equipment supplied
by Cochlear to charge the remote assistant battery.
© Cochlear Limited 2010 CR110 User Guide - 13
Getting started

To recharge your remote assistant battery using the CR100 Series Global
Power Adaptor and the CR100 Series USB Cable:
Connect the CR100 Series1.
USB Cable to the USB
socket at the base of the
remote assistant.
Plug the other end of the2.
CR100 Series USB Cable
into the CR100 Series
Global Power Adaptor.
Connect the CR100 Series3.
Global Power Adaptor to a
mains power outlet.
14 - CR110 User Guide © Cochlear Limited 2010
Getting started

To recharge your remote assistant battery using your computer and the
CR100 Series USB Cable:
Connect the CR100 Series1.
USB Cable to the USB socket
at the base of the remote
assistant.
Plug the other end of the2.
CR100 Series USB Cable
into the USB port of your
computer.
When you connect the CR100 Series USB cable to the computer, a
'New hardware found' wizard (dialog) may display on your computer.
If you have Internet access, click 'Next' on your computer to install the
software for the Cochlear CR110 device.
If you do not have Internet access, press Cancel to dismiss the wizard.
 If your computer is hibernating, in standby mode, or shuts
down while charging, the remote assistant battery will stop
charging.
© Cochlear Limited 2010 CR110 User Guide - 15
Getting started

To recharge your remote assistant battery using the CP800 Series
Battery Charger and the CR100 Series USB Cable:
Connect the CR100 Series1.
USB Cable to the USB socket
at the base of the remote
assistant.
Connect the other end of2.
the CR100 Series USB Cable
to the CP800 Series Battery
Charger.
Connect the CP800 Series3.
Battery Charger to the
CP800 Series Global Power
Adaptor.
Connect the CP800 Series4.
Global Power Adaptor to a
mains power outlet.
When the CR100 Series USB Cable is first plugged into the CP800
Series Battery Charger, a battery charging animation will appear on your
remote assistant display.
16 - CR110 User Guide © Cochlear Limited 2010
Getting started

When the remote assistant battery is charging, the indicator light on
your remote assistant is a steady orange. Once the battery is fully
charged, the indicator light is a steady green and the battery icon on the
battery status screen displays four white bars.
Figure 4: Battery status screen showing battery is fully charged
© Cochlear Limited 2010 CR110 User Guide - 17
Getting started

Turning your remote assistant on and off
To turn on your remote assistant, press and hold the Cochlear key until
the start-up screen (Cochlear logo) appears on the display.
Figure 5: Pressing the Cochlear key Figure 6: Start-up screen
To turn off your remote assistant, press and hold the Cochlear key until
the display turns off after displaying the Goodbye screen.
Figure 7: Goodbye screen
To save battery life, your remote assistant display goes blank after
approximately 25 seconds. To 'wake up' the display, you can press any
key on your remote assistant.
18 - CR110 User Guide © Cochlear Limited 2010
Getting started

Locking and unlocking your remote assistant
keypad
You can lock your remote assistant keypad to prevent children from
changing the settings, or to avoid accidental key presses changing your
settings (e.g. when the remote assistant is in your handbag or pocket).
You can lock the keypad using the lock/unlock slider on the remote
assistant.
To lock the remote assistant keypad, slide the lock/unlock slider
downwards. The lock/unlock status screen displays when the keypad is
locked. This screen also shows the remote assistant battery status. You
cannot turn off your remote assistant when the keypad is locked.
To unlock, slide the lock/unlock slider upwards.
Figure 8: Locking/unlocking the remote assistant keypad
Figure 9: Remote assistant keypad locked Figure 10: Remote assistant keypad
unlocked
© Cochlear Limited 2010 CR110 User Guide - 19
Getting started

20 - CR110 User Guide © Cochlear Limited 2010