Colorjet SubliXpress User manual

Foreword
This user manual is briefly describing the operational aspects of the SubliXpress machine. In this
document, the step-wise instructions for handling various aspects of the machine with visual screens
are provided for easy and better understanding. It also describes the error messages encountered
while working with the machine with appropriate remedial actions required to be taken by the user.
This manual serves as the reference tool which guides their customers how to use or operate the
SubliXpress machine without anyone else assistance. The information provided in this document
ensures its uniqueness and language quality. For safe and proper use of the product, please read this
manual carefully and follow all the instructions.
Disclaimer
The information and instructions provided in this user manual have been checked for accuracy,
uniqueness, and reliability. ColorJet group reserves all the rights to modify and revise this manual as
per the company requirements without any prior notice.
“No part of this document shall be reproduced or used by externals without prior permission of
the ColorJet group”.
The reference table is shown in the below table:
Doc Type
Doc Code
Version
Machine Name
Date of Issue
User Manual
1
SubliXpress

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SubliXpress
Table of Contents
1. About Document.................................................................................................................................4
Purpose ...............................................................................................................................................4
Intended Audience..............................................................................................................................4
2. Printer Specifications ..........................................................................................................................4
3. Machine Overview ..............................................................................................................................5
Front View...........................................................................................................................................5
Back View............................................................................................................................................6
4. Getting Familiar with Printer Manager Interface ...............................................................................7
5. Main Menu Options............................................................................................................................8
Setting Menu.......................................................................................................................................8
Tools Menu .......................................................................................................................................12
Help Menu ........................................................................................................................................12
6. Getting Ready for Printing ................................................................................................................13
Switch ON Procedure........................................................................................................................13
Loading Media...................................................................................................................................13
Setting Z Height.................................................................................................................................14
Ink Supply System and Ink Filling......................................................................................................15
Ink Filling .......................................................................................................................................16
7. Printing..............................................................................................................................................17
Nozzle Testing...................................................................................................................................17
Print Head Calibration.......................................................................................................................18
Opening the Calibration Wizard....................................................................................................18
Horizontal Calibration...................................................................................................................19
Step Calibration.............................................................................................................................21
Setting Print Origin............................................................................................................................22
Setting Print Parameters...................................................................................................................22
Adding Jobs .......................................................................................................................................23
Editing Job.........................................................................................................................................25
Ripping and Printing..........................................................................................................................26
DPI and Passes ..................................................................................................................................26
Pausing and Cancelling Printing........................................................................................................26
Feeding Time and Language Passwords ...........................................................................................27
8. Switch OFF Procedure.......................................................................................................................29
9. Head Cleaning ...................................................................................................................................30

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Head Blotting ....................................................................................................................................30
Setting Wiping and Capping Height ..............................................................................................31
Head Purging.....................................................................................................................................31
Head Spraying ...................................................................................................................................31
10. Maintenance...................................................................................................................................32
Environmental Maintenance ............................................................................................................32
Print Head Maintenance...................................................................................................................32
Head Plate Maintenance...................................................................................................................32
11. Troubleshooting Guide ...................................................................................................................33
Printer Not Initializing.......................................................................................................................33
Printer Manager Not Showing “READY” ...........................................................................................33
Print Stops in Between Printing........................................................................................................33
Print Margin is Shifting or Junk Printing ...........................................................................................33
Print is Blur (Not Sharp) ....................................................................................................................33
Lines in Print......................................................................................................................................33
Print Not Dry .....................................................................................................................................33
Heaters Not Working ........................................................................................................................33
Head Not Firing .................................................................................................................................34
Ink Not Supply...................................................................................................................................34

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1. About Document
Purpose
The purpose of this document is to guide and educate the targeted audience about the Printer and
its Printer Manager software so that they can easily and effectively handle as well as use it as per
their requirements. Additionally, this document also provides step-wise instructions for handling
various aspects of the printer and its related software with the help of graphical screens for easy and
better understanding. Moreover, the document also describes commonly encountered problems
while working with the printer and Printer Manager software with appropriate remedial actions.
Intended Audience
This document is meant for all the users who want to use the Printer for their printing business.
Sometimes, the targeted audience has little knowledge about the printer but in most of the cases,
targeted audience is much familiar with the terminologies of printer and printing business. Thus, this
document is designed to facilitate both types of users.
2. Printer Specifications
Table 1: The System Specifications of the SubliXpress
SubliXpress
Printing Technology
Drop-on-demand, Piezo Electric Inkjet
No of Print Heads
2 and 4
Print Heads
Types
Industrial Grade Jetting Assemblies
Resolution
Upto 2400 dpi
Height Adjustment
Upto 20mm
Cleaning Method
Pressure Purge and Wiping
Wetting Control
Piezoelectric actuations
Inks
Type
Dye Sublimation Aqueous based Inks
No. of Color
4
Supply
Refillable
Media
Max. Thickness
Upto 20 mm
Max/Printing Width
Upto 1650 mm
Roll Diameter
400 mm
Distance Accuracy
Error of less than ±0.3 % of distance traveled, or
±0.3 mm, whichever is greater
Media Drying System
Infrared Heaters
RIP Software
Onyx (ColorJet Edition)
Computer Requirements
Operating System : Windows 10 Professional
(64 bits)
Processor : i7 Processor Quad Core
RAM : 16 GB or greater
Hard Disk Drive : HDD/SDD
USB Port : USB 3.0/3.1
File Format
JPEG/TIFF/BMP/PDF (RGB/CMYK)
Power Requirements (Print Engine)
AC 220 V, 21 A, 50/60 Hz
Power Requirements(Dryer)
AC 220 V, 15 A, 50/60 Hz
Dimension (Printer Only)
3672 x 1600 x 1828 MM (LxWxH)
Dimension (With Packing)
3875 x 1470 x 2100 MM (Printer), 4180 x 880 x
1340 MM (Feeder and Dryer)
Weight
N.W.1450 Kg, G.W.1600 Kg

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3. Machine Overview
Front View
The Front View of the machine is shown as below:
Fig 1: Displaying the Front View of the Machine
Table 2: Different Parts of the Machine
1. Carriage Unit
2. Front Glass Door
3. Console
4. Control Panel
5. Guiding Roller
6. Dancing Roller
7. Heater
8. Wheel
9. Leveler
1
2
3
4
9
8
5
6
7

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The Control Panel is shown in the image below:
Fig 2: Displaying the Control Panel
Table 3: Different Parts and their Description
M/C Power
Show whether the machine is ON or OFF
Bed Vacuum
Switch ON/OFF the bed vacuum
Pre-Heater
Set pre-heater temperature
Back View
The Back View of the machine is shown in the image below:
Fig 3: Displaying the Back View of the Machine
Different Parts of the Machine
1. Supply/Take-up Control Panel
2. Guiding Roller
3. Supply Roller
4. Ink Tanks
5. Take-up Roller
1
2
3
4
5

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4. Getting Familiar with Printer Manager Interface
The User Interface of the Printer Manager software is shown as below:
Fig 4: Displaying the User Manual of Printer Manager
The description of the Printer Manager window is given as below:
•Main Menu: Consist of several sub menu options viz. Settings, Tools and Help with variety of
functions in well organize manner.
•Quick Access Toolbar: Display frequently used commands like Add Job, Delete Job, Print Job,
Pause or resume, Abort job, Check nozzle, Auto clean, Move left, Move right, Set print origin,
Move forward, Move backward, Move carriage to origin, and Edit job are available as buttons
on the Quick access toolbar.
•Job Information: Display the properties of the selected job like file name and path, Status,
Print Size, Print Area, DPI, Pass, and more.
•Job Preview: Show the job preview as well as print progress in this area.
•Job List: Displays the thumbnail preview of added jobs.
•Error message: Displays the system generated error messages.
Job List Area
Error Information
Main Menu
Quick Access Toolbar
Print Parameters
System Status
Job Information
Job Preview

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5. Main Menu Options
The Main Menu options are shown in the image below:
Fig 5: The Main Menu Options
Setting Menu
The Setting Menu options are shown in the image below:
Fig 6: The Setting Menu Options
•Save: Using this option, you can save the default settings of the machine. When you save the
settings, an .xml file will be created for further references.
•Load: Using this option, you can load the previous saved machine’s settings.
•Save To Printer: When you clicked on this option, all the current settings get saved in the
Main Board of the machine.
•Load From Printer: When you clicked on this option, the printer settings get saved from
Main Board to Printer Manager software.
•Edit: Using this option, you can edit the previously made settings of Printer. On clicking the
Edit option, the Setting window with Printer, Move, Preference, and Calibration tabs appears
on the screen.

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The Setting window with the Printer tab is shown in the below image:
Fig 7: Displaying the Setting Window
The Move tab is shown in the image below:
Fig 8: Displaying the Move Tab

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The Preference Tab is shown in the image below:
Fig 9: Displaying the Preference Tab
The Calibration tab is shown in the image below:
Fig 10: Displaying the Calibration Wizard

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The Multilayer print tab is shown in the image below:
Fig 11: Displaying the Multilayer print
The Service tab is shown in the image below:
Fig 12: Displaying the Service Tab

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Tools Menu
The Tools Menu options are shown in the image below:
Fig 13: The Tools Menu Option
•Update: This option enables to apply latest changes and updates in the machine. This option
supports .dat file format.
•Password: This option enables to feed the time and language passwords of the printer.
•DemoPage: This option displays the bi-direction check output to improve the bi-direction
printing capability.
•Calibration Wizard: Using this option, you can perform different types of calibration viz. Angle
Check, Vertical Check, Nozzle Check, and more. For more details, please read the “Calibration
Wizard”section carefully.
•HW Setting: This option enables to select the encoder type of the printer as per the
compatibility either linear or servo.
•Real Setting: This option enables to check and reset the temperature as well as voltage of
each Print Head.
•Wave Form Setting: This option helps in controlling and setting the wave form of the printer
with respect to ink, Print Head type, and speed.
•Auto stop pump ink when time out: Enable or disable the pump automatically when time out
occurs.
Help Menu
The Help Menu is shown in the image below:
Fig 14: The Help Menu Option
•About: Enable to view the details about Printer Manager software viz. software version and
copyrights.

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6. Getting Ready for Printing
Switch ON Procedure
Machine must be ON. In any emergency situation, machine needs to shut down, then operator has to
follow the below mentioned steps to switch ON it:
Step 1: Check the Waste Bottle
Step 2: Check Ink Level
Step 3: Maintain the room temperature.
Step 4: Switch ON the printer from the main power or board.
Step 5: Load the media by following all the steps mentioned in the “Loading Media”section.
Step 6: Finally, perform purging and then, nozzle test.
Now, the printer is ready for printing.
Loading Media
Follow these steps to load media:
Step 1: Unwind the media roll and insert into the supply roller.
Step 2: Pass the media through dancing roller and guiding rollers (Refer to Fig 15).
Step 3: Pull out enough media from the supply roller to the print bed (Roller no 5 in Fig 15).
Step 4: After this, pass the media through guiding rollers and dancing. Finally, paste it on the take up
roller, as shown in the image below:
Fig 15: Showing the Media Path

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Setting Z Height
Using the setting window, user can set Z height using the Z Move section, as shown below:
Fig 16: Setting the Z Height
Description of different options of the Z Move section:
•Z Max Len: Refers to the Z maximum height.
•Head to Paper: Refers to the height from media to head plate.
•Media Thickness: Refers to the media thickness.

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Ink Supply System and Ink Filling
The following are the features of Ink System:
•Main ink tanks are equipped with ink level sensor which beeps once the ink level goes down.
•Float sensors are equipped in the sub ink tanks to control the supply of inks in tanks.
•Overflow in sub ink tanks will pause the supply of inks and also software alerts the same.
The Ink Supply System is explained through the below image:
2
M
Main Filter
Ink
Bottle
Ink Supply
Board
Control
Main Board
Control
Signal
Carriage Board
Pass Signal
Pump
Ink High Limit
Ink Low Limit
Fig 17: The Ink Supply System

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Ink Filling
Fill recommended ink in each main ink tank as per the color stickers, as shown below:
Fig 18: The Main Ink Tanks
Note: Main tanks are equipped with ink level sensor which beeps once the ink level goes down.
Now, pumps start working and ink start moving in the ink pipes. The ink sub tanks are shown in the
below image:
Fig 19: The Sub Ink Tanks with Heaters

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7. Printing
Nozzle Testing
Before starting with calibration tests, the Print Heads should be checked for blockage. Each Print Head
has multiple tiny nozzles through which ink drops emerge and get deposited onto the print medium.
Any nozzle blockage can compromise the print quality by forming discolored horizontal streaks or
bands.
The good and bad nozzle test results are shown in the image below:
Fig 20: Displaying the Good and Bad Nozzle Test Result
To check the nozzle, click on the Check Nozzle icon available on the Quick Access Toolbar, as shown
below:
Fig 21: Selecting the Check Nozzle Button
In case of blockages, refer to the Head Cleaning section to perform head cleaning before proceeding
to other calibration steps.

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Print Head Calibration
The Print Head calibration is categorized into the following types:
•Mechanical Check: Includes Vertical Check and Angle Check
•Software Calibration: Includes Horizontal Calibration and Step Calibration
Let’s discuss the above-mentioned checks and calibration one by one in details.
Note: Mechanical checks are performed by service engineer, thus these checks and their description
are not included in user manual.
Opening the Calibration Wizard
Print Heads should be calibrated to ensure good printing quality. To open the Calibration Wizard,
click on the Main MenuToolsCalibration Wizard path, as shown below:
Fig 22: Selecting the Calibration Wizard Option
This should bring up the Calibration Wizard which is shown below:
Fig 23: Displaying the Calibration Wizard

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When you press the Next button, we redirect to the software calibration screen, as shown in the
below images:
Fig 24: Displaying the Bidirectional Check in Calibration Wizard
Let’s discuss each test and their result one by one in upcoming section. Mechanical checks are
performed by Service Engineer; thus, these checks are not discussed in the user manual.
Horizontal Calibration
Horizontal Calibration checks the bi-directional, left, and right alignment and corrects it by adding or
subtracting the correction value from the default set value. It hasto be performed for each print mode,
whichever is required. Let’s discuss each type of horizontal test one by one.
Bi-direction Calibration
Bi-directional calibration is performed to achieve dot placement accuracy between the “Left to Right”
and “Right to Left” print sweeps. If the bi-direction offset value is correct, the Left to Right test print
would align accurately with the Right to Left test print at “0” position. In case of error in the Bi-
Direction offset, the Left to Right and Right to Left print would align at some other point on the scale.