ComfyGo Mobility MAJECTIC IQ-7000 User manual

User Manual / Warranty
IQ-7000

Table of Contents
1
Preface 2
Product Performance 3
Safety Instructions 5
Usage and Operation 9
Battery and Charger 14
System Diagnostics 17
Controller for Manual Folding 19
Controller for Automatic Folding 23
Maintenance Areas 23
Tech Support 25
Warranty 26
For all your spare parts needs, please visit
www.ComfyGoMobility.com
Don't forget to register your product to activate your warranty, detailed
information can be found on page 29. If you need technical support,
please contact our customer support team. Detailed information is on
the back of the user manual and is found on page 29.
IMPORTANT NOTICE! BEFORE THE FIRST USE
Make sure battery is connected, and charge the battery at least 6 hours
Simply scan the QR code with your smartphone camera

Preface
2
- This manual contains operations, assembly methods, and simple
fixes. The manual applies to our model: IQ-7000 Manual and Autofold
The IQ-7000 with Auto Folding option does not open manually.
- This manual contains both wheelchair maintenance tips and trouble-
shooting methods so please store it where you can it when needed.
Please provide this manual as reference to anyone who may use the
chair.
- The annotations and illustrations in this manual may vary slightly
from your actual model because we continuously improve and up-
grade our components and design.
- If you are uncertain about any aspect of operations, please contact
your dealer immediately to clarify.
- Improper use of this vehicle may lead to injury. Riding without paying
attention to the safety could recommendations harm you as well as
others.
- This electric wheelchair is intended to transport people with walking
difficulties or without the ability to walk.
- This electric wheelchair is designed to transport only one person.
Follow the instructions next to his symbol closely.
Please pay attention to these instructions, otherwise, it may result in physical
harm or damage to the user, scooter, or the environment.

1. Product Performance
3
- This series of electric wheelchairs is powered by Li-ion batteries and
use DC motors. Users can control direction and adjust speed by using
the joystick controls located on the arm. This wheelchair can be used
at low speeds, good road conditions and will handle low slopes.
Performance Parameters and Technical Specs, IQ-7000
Overall size 40”x26”x39”(1016x660x990mm)
Fold size 27”x17”x30” (685x432x762mm)
Seat size*19”x18” (583x46mm, width x deep)
Seat height 20” (508mm, from ground)
Armrest height 9” (230mm, from seat)
Backrest height 18 - 24” (458mm - 610 mm, adjustable)
Net weight 64 lbs (26) with battery
Max loading weight 330 lbs (150 kg)
Max speed 4 mph
Front wheel diameter 8 inch (solid)
Rear wheel diameter 12 inch (solid)
Battery 12AH Li-ion / 20AH Li-ion (optional)
Motor x 2 cs Brushless DC 24V 250W x 2
Battery charge AC 100-240V, 50Hz,1.5-5A , 6-8 hours
Control 24V 50A
Max distance*** Up to 13 miles with 12AH battery
Degree of protection IPX3
Max safe slope 10°
Turning radius ≤ 33 inch
Static stability 9°
Reversing width ≤1.5m
Climbing angle 6°
Tire pressure 2kg f/㎡
Obstacle climbing 50mm
Breake Intelligent electromagnetic break
Controller Type Detachable All-Direction Joystick
* distance between the armrests
** IQ-7000 with automatic folding is 3 lbs (1.3kg) heavier. 20AH Bat-
tery adds another 3 lbs (1.3kg).
*** varies based on weight, incline, speed factors

1. Product Performance
4
Application Range
This electric wheelchair is engineered specifically to serve people
weighing less than 330 lbs (150 kg), intended for use at walking
speed, and is suitable for indoor and outdoor use only. Please do not
use this unit in traffic lanes.

2. Safety Instructions
5
2.1 Main Security Features
- Classified based on the type of protection: Against electric shock, In-
ternal power.
- Classified based on the type of protection: Against electric shock,
Type B application.
- Classified based on the degree of inlet liquid protection: IPX
- Classified based on the safe of use in a flammable anesthetic mix-
ture with air or gas mixed with oxygen or nitrous oxide flammable an-
esthetic gases occurs: Non-AP/APG type.
- Classified based on operation mode: Continuous operation.
- Rating voltage: DC 24V.
- Have no protective effect on the application of defibrillator discharge
section.
- No signal output or input part.
- Safety of any non-permanent equipment installed.
2.2 Riding Notice
General Riding Cautions
- Keep your hands on the armrest in order to fully be able to control
the wheelchair.
- We recommend practicing at parks or other safe and open places
until you are confident about using your wheelchair skillfully. Practice
moving forward, stopping and turning circles.
- Before riding on any roads, have someone assist you till you are
comfortable controlling the chair and riding safely.
- Follow all pedestrian traffic rules, the wheelchair is not considered
an automobile.
- Stay on the sidewalk and in the cross walk. Do not ride in vehicle
lanes.
- Ride at steady speeds, avoid sharp turns and zig zagging.
- Please maintain proper tire pressure,any pressure other than the
recommended pressure may cause unsafe use or excessive loss of
battery charge.

2. Safety Instructions
6
Avoid Riding in These Conditions Unless Accompanied by a
Caretaker
- Riding in inclement weather, such as in rain, heavy fog, strong wind,
snow, etc.
- If your wheelchair gets wet, this may impact electronic functions so
please wipe all water immediately.
- Riding in conditions such as mud, dirt, sandy roads, gravel, etc.
- Riding on crowded roads.
- If you have to cross any railways, turn off your wheelchair and first
ensure that the tires will not be stuck by the railway.
- The electric wheelchair is for personal use only, please do not carry
people or goods
Precautions for Uphill and Downhill
- Avoid riding on steep hills, sharp angles, high steps, channels, or
any other steep incline surfaces
- Avoid riding on steep slopes, the slope range should be less than 9
degrees.
- Please carefully operate the controller during uphill use.
- Keep moving forward during to uphill or downhill and do not stop.
- Use your brakes to reduce your speed during the downhill.
- Avoid riding sideways on a steep incline.
- Riding on stairs is not recommended and please avoid crossing any
high steps.
- Avoid crossing wide ditches.
- During crossing ditches, keep a 90° angle between tires and the
ditches.
- Do not set the wheelchair to manual mode during uphill and downhill
movement.
- If the wheelchair malfunctions at a railroad crossing, please immedi-
ately ask a person for help, set the wheelchair to manual mode, then
push the wheelchair to leave the scene.

2. Safety Instructions
7
Precautions for Caregivers
- Caregivers should confirm that the user's feet are placed on the foot-
rests in proper position and ensure clothes do not get caught in the
wheels.
- Caregivers should push the wheelchair to move off of a steep slope.
2.3 Other Important Notices
Repair and Refit
- If your wheelchair requires repair or a refit, please contact your seller
or service department. Do not attempt to modify your wheelchair by
yourself as this may cause an accident or wheelchair malfunction.
- Do not add weight, other than approved accessories to this chair, as
this may cause an imbalance and impact vehicle function.
Keep Your Wheelchair Dry at All Times
- Do not store or use your wheelchair in wet places. If the wheelchair
gets wet, please dry it immediately.
Pushing Someone Else in the Wheelchair
- When someone is sitting on the wheelchair, you must make sure to
use only in manual mode and not in electric mode.
2.4 Service Life
- The service life of this product is 5 years after the date of production.
Please use the product within the limited period. In order to avoid ac-
cidents, it is not recommended to use it beyond the recommended
period. To find the date of manufacture of your wheelchair, please
see the label located on your unit.

2. Safety Instructions
8
2.5 Electromagnetic Compatibility
- The wheelchair should be kept away from strong magnetic fields and
large inductive electrical equipment, such as radio or TV stations, un-
derground radio station or cell phone transmitting radio stations. If
there are sources of electromagnetic interference nearby, please stay
as far as possible from those sources to avoid electromagnetic inter-
ference which may cause undo stress on the controller or extreme
battery drainage.
Note:
• This electric wheelchair meets the electromagnetic compatibility re-
quirements of the YY0505 standard.
• Always install and use electric wheelchair based on the electromag-
netic compatibility information provided.
• Portable and mobile RF communication device will affect perfor-
mance of electric wheelchair. Therefore, please avoid using near a
strong electromagnetic disturbance such as a mobile phone or micro-
wave.
• Please refer to attachment for notice and manufacturer's statement.
• Cut-off voltage for the battery is 23V.
• This electric wheelchair is a D class in GB/T 18029.21-2012, a
wheelchair with electronic differential steering and manual brake.
2.6 Compatibility with Other Devices
- This wheelchair should not be used together in conjunction with any
other devices. If you need to connect a device to it, please first verify
with us to confirm that the electric wheelchair can work normally under
the circumstances.

3. Usage and Operation
9
Please visit YouTube for detailed Usage and Operations explanation.
Simply search "ComfyGo Mobility Lightweight Foldable Electric
Wheelchair 19.5" Wide (Model # IQ-7000)" on YouTube or scan the
QR code with your smartphone's camera.
Please visit YouTube for a detailed Remote Control Pairing
explanation. Simply search "ComfyGo Electric Wheelchair Remote
Pairing" on YouTube or scan the QR code with your smartphone's
camera.
www.youtube.com/c/ComfyGO

3. Usage and Operation
10
3.1 Wheelchair Adjustments
Unfolding Your Wheelchair
(Only applies to manual folding version!)
Folding Your Wheelchair
(Only applies to manual folding version!)
Loosen the lock (Picture 3), using one hand, hold the backrest, and
using your other hand pull the seat and fold it (Picture 4).
Picture 1
Hold the backrest with one hand and use your
other hand to hold the seat and unfold the chair
(Picture 1).
Picture 2
Fully unfold the wheelchair, and then fasten the
lock located under the backrest (Picture 2).
Before use, please make sure that the lock is
well secured. Otherwise it will a cause folding
danger when riding.
Picture 4Picture 3

3. Usage and Operation
11
Installing the Controller for auto and manual fold versions
Insert the controller into the armrest tube. Keep the controller in hori-
zontal position (Picture 5). Then lock the screw (Picture 6).
Dismantle the battery by first disconnecting the battery plug and the
controller plug (Picture 7), and then push the switch on the battery
case for quick release (Picture 8). Install the battery by putting the bat-
tery back on the tray (Picture 9). Then connect the battery plug with
controller plug.
Picture 5 Picture 6
Picture 9Picture 8Picture 7

Picture 13
Picture 12
3. Usage and Operation
12
Footplate
The footplate can be pulled up or down.
Install and Dismantle the Anti-tipper
Pull the button to install/dismantle the anti-tipper (Picture 10).
Press the button to install the frame support tube (Picture 11).
Flipping-up Your Armrest
Using one hand, press the armrest button, using the other hand, flip
up your armrest (Picture 12). Press down the armrest to its proper po-
sition to secure it. (Picture 13).
Picture 11Picture 10

3. Usage and Operation
13
Switching Between Manual Mode and Electric Mode
Manual mode: Turn off the power and brake the wheelchair first, then
pull the red clutch out of the groove and spin it 30° (Picture 14 - 15).
Electric mode: Spin the red clutch and put it back into its groove,
lightly push the wheelchair until you hear a click sound (Picture 16).
When switching from manual to electric mode, please confirm that
both side clutches are placed inside the grooves. If either side clutch
is not fully placed into its groove, this may cause the unit to rollover.
Picture 14 Picture 15
Picture 16

4. Battery and Charger
14
4.1 Charger Requirements
The charger should only be used for charging the batteries. Do not
use your wheelchair while it is charging.
Charger Technical Data
Input voltage: AC220V (110V) ±10%
Output voltage: 24V/DC Output current: 1.5~5A
Ingress protection level: IPX1
Meets requirement: GB 4706.1-2005 and GB 4706.18-2005
4.2 Charger Use and Care
IMPORTANT:
- A full charge requires between 8 to 10 hours, do not overcharge
more than 24 hours.
- To prevent shortening your battery’s life, charge the battery at least
once per month when the wheelchair is not being used.
- Do not stop charging until the charging process is finished.
- Repeat use of less than fully charged batteries will shorten the life
cycle of your battery.
- When battery is fully charged, the power indicator will turn green. Do
not stop charging before fully charged this indicator is lit.
- After charging is complete, ensure to turn off the power supply other-
wise the battery will discharge slowly.
- Do not charge more than 24 hours. Over-charging is dangerous.
Follow These Rules to Avoid Issues with Chargers
- If the electric wheelchair doesn’t include a charger, please use na-
tional standard charger with output voltage of 24V/DC 1.5A~5A.
- The charger should be well ventilated at all times during charging.
- Do not expose the wheelchair to direct sunlight and humid environ-
ment.
- While charging, the temperature range should be between 50 to 122
°F (10 to 50 °C). If charged at temperatures outside of this range, the
battery can be damaged.
- Never use or sit on the electric wheelchair when charging.

4. Battery and Charger
15
- It’s normal for the fan to make a sound during the charging process.
This is to cool the charger.
- Prevent any liquid from seeping into the charger during the charging
process.
- Do not place your charger on any flammable items such as: gaso-
line, or the seat cushion.
- Please stay away from any flames while charging the battery as
flames may cause battery fire or explosion.
- Do not smoke while charging.
- Do not unplug the power supply when either the socket or your
hands are wet, as this may cause electric shock.
4.2.1 Type 1, Charging directly while in battery
In order to charge the battery, connect the charger with power supply
and battery box plug. Follow the instructions below to complete the
charging process:
Step 1: Make sure the charger groove is not blocked.
Step 2: Make sure the electric wheelchair’s power is turned off.
Step 3: Unplug the connections between the battery box and the
controller.
Step 4: Connect the charger’s output plug to the battery box’s power
plug.
Step 5: Connect the charger plug to the power supply, the red light
will light up.
4.2.2 Type 2, Charging through your controller
In order to charge the battery, connect the charger to the power
supply. Follow the instructions below to complete charging process:
Step 1: Ensure that the charger groove is not blocked.
Step 2: Ensure that the electric wheelchair is turned off.
Step 3: Make sure the battery and controller are connected.
Step 4: Connect the charger’s output plug to the socket below the
controller.
Step 5: Connect the charger’s main plug to the power supply and the
red light will be alight.

4. Battery and Charger
16
4.3 Battery Use and Maintenance
- Incorrect insertion of the battery may cause danger of explosion.
Only use batteries that are provided with this unit.
Visit www.ComfyGoMobility.com or contact with us via
[e-mail] if you need replacement batteries.
- While inserting the battery, ensure that the battery poles are placed
correctly. Always refer to the charging instructions provided here in
order to maintain an optimal life cycle for your batteries.

5. System Diagnostics
17
The LED indicators signal various technical malfunctions which may
impact the following parts: the motor, brakes, battery, wire connec-
tions. Use the table below to troubleshoot the particular technical
issue. Technical issues can usually be detected without other service
tools but do not hesitate to contact us if still needed:
For an Audio Signal Indication please check the table.

5. System Diagnostics
18
Description of LED
light
Interpretation Issue/Solution
All LED lights are off, there is no
sound
The power has been turned off,
wheelchair is in standby or sleep
mode
Power is not connected
There may be a short fuse or
burned out
All LED lights are lit The power is turned on and
self-diagnostics are in working
mode
None
LED lights are partially off Lights are indicative of the
amount of battery power left
Lights being partially off indicates
partial battery power
The leftmost red LED light is lit The battery power is very low Unit should be charged before
use or battery is malfunctioning
and is not able to take charge
Two short beeps, LED lights
blinks twice
The left motor is malfunctioning The left motor connection may be
broken, or the wire may be dis-
connected
Three short beeps, LED lights
blinks three times
The left magnetic brake is mal-
functioning
The left magnetic brake connec-
tion is broken, or the wire may be
disconnected
Four short beeps, LED lights
blinks four times
The right motor is malfunctioning The right motor connection is
broken, or the connecting wire
may be disconnected
Five short beeps, LED lights
blinks five times
The right magnetic brake is mal-
functioning
The right magnetic brake connec-
tion is broken, or the connecting
wire may be disconnected
Six short beeps, LED lights blinks
six times
Controller has entered high-cur-
rent protection status
Check the brakes and the motor drive mecha-
nism to ensure it is not stuck. Check the cur-
rent by ammeter, and if the current is not too
high your controller may be malfunctioning
Seven short beeps, LED lights
blinks seven times.
Joystick is malfunction Joystick doesn’t reset, or the con-
nector is loose
Eight short beeps, LED lights
blinks eight times
Controller may be malfunctioning Please consult your dealer for
maintenance
Nine short beeps, LED lights
blinks nine times
Controller may be malfunctioning Please consult service center for
maintenance

6. Controller
19
6.1 Controller Panel for IQ-7000 with manual folding
(The picture applies to the manual folding version!)
6.2 Controller Use (Applies to auto and manual folding version!)
Power Switch
To turn on the battery power gauge lights from left to right, press the
button. To turn them off, press again.
In an emergency, you can directly turn power off by also
pressing the power button.
Sleep Mode
If the joystick is not used for more than 20 minutes, the power will turn
off automatically, and the system will enter sleep mode. System can
be reactivated by pressing the power button.
Speed adjustment
The wheelchair riding speed can be adjusted according to the user’s
preference and circumstances. Adjust speed by using the decrease
Led Battery Power Indicator
Power Button
Horn / Enter Button
LED Speed Indicator
Speed Decrease Speed Increase
Joystick - Chair Direction