ComfyGo Mobility Majestic IQ-9000 Instruction Manual

User Manual / Warranty
IQ-9000

Table of Contents
1
Preface 2
Product Performance 3
Safety Instructions 5
Usage and Operation 9
Battery and Charger 14
System Diagnostics 17
Controller 19
Maintenance Areas 23
Reclining 25
Headrest 27
Headlight 28
Tech Support 29
Warranty 30
A detailed video explanation for the Usage and Operations and
Remote Pairing can be found by visiting our Youtube Channel.
This information is found on page 9.
For all of your spare parts needs, please visit
www.ComfyGoMobility.com
Don't forget to register your product, detailed information can be
found on page 29.
If you need technical support please contact our customer support
team. Detailed information is on the back of the user manual and is
found on page 29.

Preface
2
- This manual contains the operation, assembly methods, and possible
solutions should a mechanical issue arise. The manual applies to our
model: IQ-9000 PLUS
- This manual contains both wheelchair maintenance tips and troubleshooting
methods so please store it where you can access it as required. If you elect to
permit someone else to use your wheelchair, please provide this manual
for their reference.
- The annotations and illustrations in this manual may vary slightly from your
actual model because we continuously improve and upgrade our components
and design.
- If you are uncertain about any operational process, please contact your
dealer immediately to clarify.
- Improper use of this vehicle may lead to injury. Riding without paying atten-
tion to dangerous conditions, could harm you as well as others.
- This electric wheelchair is intended to comfortably transport persons with
walking difficulties or without the ability to walk.
- This electric wheelchair is designed to transport only one person.
Follow the instructions next to his symbol closely.
Please pay attention to these instructions, otherwise, it may result in physical
harm or damage to the user, wheelchair, or the environment.

1. Product Performance
3
- This series of electric wheelchairs are powered by Li-ion batteries
and use DC motors. Users can control direction and adjust speed by
using the joystick controls located on the arm. This wheelchair should
be used at low speeds, good road conditions, and can handle a low
slope.
Performance Parameters and Technical Specs, IQ-9000
Overall size 38.5” x 23.5” x 37.5” (980x600x950mm)
Fold size 31.5“ x 23.5” x 16” (800x600x400mm)
Seat size 17.5” x 18” (445x460mm)
Net Weight 55 lbs (24.8 kg) without battery
Net Weight 60.5 lbs (27.5 kg) with 2 pcs 7.5AH battery
Speed (0.62 mph - 3.7 mph (1 - 6km/h) Max 4 mph
Seat height 18.5” (460mm)
Armrest height 9” (230mm)
Backrest height 18.5” (460mm)
Max loading weight 286 lbs (130 kgs)
Front wheel diameter 8 inch (200 mm)
Rear wheel diameter 12 inch (300 mm)
Battery 7.5AH Li-ion x 2pcs / 20 AH Li-ion
Motor x 2 PCs DC 24V / 220W X2
Battery charge 100 - 240V, 50Hz, 1.5 - 5A
Control 24V 30A
Max distance* 19 miles (30 km) / 25 miles (40 km)
Degree of protection IPX3
Max safe slope 10°
Turning radius    
Static stability 10°
Reversing width  
Climbing angle 10°
Tire pressure 2 kg f/㎡
Obstacle climbing 2 inches (50mm)
* varies based on weight, incline, speed factors

1. Product Performance
3
- This series of electric wheelchairs are powered by Li-ion batteries
and use DC motors. Users can control direction and adjust speed by
using the joystick controls located on the arm. This wheelchair should
be used at low speeds, good road conditions, and can handle a low
slope.
Performance Parameters and Technical Specs, IQ-9000 PLUS
Overall size 38.5”x 26.5"x 39”(980x680x990mm)
Fold size 30.5"x 26.5”x 16”(775x680x400mm)
Seat size 20"x 18”(510x460mm)
Net Weight 56 lbs (25.3 kg) without battery
Net Weight 62 lbs (28 kg) with 2 pcs 7.5AH battery
Speed (0.62 mph - 3.7 mph (1 - 6km/h) Max 4 mph
Seat height 18.5” (460mm)
Armrest height 10” (250mm)
Backrest height 21.5” (550mm)
Max loading weight 310 lbs (140 kgs)
Front wheel diameter 8 inch (200 mm)
Rear wheel diameter 12 inch (300 mm)
Battery 7.5AH Li-ion x 2pcs / 20 AH Li-ion
Motor x 2 PCs DC 24V / 220W X2
Battery charge 100 - 240V, 50Hz, 1.5 - 5A
Control 24V 30A
Max distance* 19 miles (30 km) / 25 miles (40 km)
Degree of protection IPX3
Max safe slope 10°
Turning radius    
Static stability 10°
Reversing width  
Climbing angle 10°
Tire pressure 2 kg f/㎡
Obstacle climbing 2 inches (50mm)
* varies based on weight, incline, speed factors

1. Product Performance
4
Application Range
This electric wheelchair is engineered specifically to serve disabled or
elderly people weighing less than 130 kg (286 lbs.), intended for use
for operation at walking speed. Please do not use this unit on
motorways.

1. Product Performance
4
Application Range
This electric wheelchair is engineered specifically to serve disabled or
elderly people weighing less than 140 kg (310 lbs.), intended for use
for operation at walking speed. Please do not use this unit on
motorways.

2. Safety Instructions
5
2.1 Main Security Features
- Classified based on the type of protection: Against electric shock, In-
ternal power.
- Classified based on the type of protection: Against electric shock,
Type B application.
- Classified based on the degree of inlet liquid protection: IPX
- Classified based on the safe use of a flammable anesthetic mixture
with air or gas mixed with oxygen or nitrous oxide flammable as
esthetic gasest occurs: Non-AP/APG type.
- Classified based on operation mode: Continuous operation.
- Rating voltage: DC 24V.
- Have no protective effect on the application of defibrillator discharge
section.
- No signal output or input part.
- Safety of any non-permanent equipment installed.
2.2 Riding Notice
General Riding Cautions
- Keep your hands on the armrest in order to fully be able to control
the wheelchair.
- We recommend practicing at parks or other safe and open places
until you are confident in using your wheelchair skillfully. Be sure to
practice moving forward, stopping and turning in circles.
- Before riding on any roads, be sure to have caregivers with you and
be sure to ride safely at all times.
- Follow all pedestrian traffic rules, the wheelchair is not considered
an automobile.
- Stay on the sidewalk and the zebra crossings. Do not ride in vehicle
lanes.
- Ride at a steady speed, avoid sharp turns and zig zagging.
- Please maintain proper tire pressure, the lower or higher than
recommended pressure may cause unsafe use or excessive loss of
current.

2. Safety Instructions
6
Avoid Riding in These Conditions Unless Accompanied by a
Caretaker
- Riding in inclement weather, such as a rainy day, heavy fog, strong
wind, snow, etc.
- If your wheelchair gets wet, electronic functions may cause damage
so please wipe all water off immediately.
- Riding in sub optimal conditions such as muddy areas, trails, sand,
gravel, etc.
- Riding on crowed roads.
- Riding on roads without a fence , or located near a ditch, pond, etc.
- If you must cross railroad tracks, turn off your wheelchair and
inspect the tracks to ensure that your tires will safely cross.
- The electric wheelchair is for personal use only, please do not carry
people or goods.
Precautions for Uphill and Downhill
- Avoid riding on steep hills, places with uneven roads, high steps,
channels and any other steep incline surfaces
- Avoid riding on steep slopes, the slope range should be less than 9
degrees.
- Please carefully operate the controller during any uphill use.
- Keep moving forward during uphill climbs, or downhill slopes and do
not stop.
- Use your brakes to reduce your speed during any downhill
movement.
- Avoid riding sideways on a steep incline.
- Riding on stairs is not recommended and please avoid crossing any
high steps.
- Avoid crossing wide ditches.
- During the crossing of a ditch, keep a 90° angle between the tires
and the ditch.
- Do not set the wheelchair to manual mode during any uphill and/or
downhill move.
- If the wheelchair is malfunctioning at a traffic crossing, please
immediately ask a passerby for help. Also, set the wheelchair to
manual mode and push the wheelchair to leave the scene.

2. Safety Instructions
7
Precautions for Caregivers
- Caregivers should confirm that the users’ feet are placed on the foot-
rests’ proper position and ensure that clothes are not attached to the
wheels.
- Caregivers should push the wheelchair forward on a steep or long
slope.
2.3 Other Important Notices
Repair and Refit
- If your wheelchair requires a repair or a refit, please contact your
seller or service department. Do not attempt to modify your wheelchair
by yourself as this may cause an accident or a wheelchair malfunc-
tion.
- Do not add weight, other than the approved accessories to this chair,
as this may cause an imbalance and impact the wheelchairs function.
Keep Your Wheelchair Dry at All Times
- Do not store or use your wheelchair in wet places. If the wheelchair
gets wet, please dry it immediately.
Pushing Someone Else in the Wheelchair
- When someone is sitting on the wheelchair, you must make sure to
only use it if the clutch is in manual mode and not in electric mode.
2.4 Service Life
- The service life of this product is 5 years after the date of production.
Please use the product within the limited period. In order to avoid ac-
cidents, it is not recommended to use it beyond the recommended
period. To find the manufacture date of your wheelchair, please see
the label located on your unit.

2. Safety Instructions
8
2.5 Electromagnetic Compatibility
- The wheelchair should be kept away from strong magnetic fields and
large inductive electrical equipment, such as radio or TV stations, un-
derground radio stations, or cell phone transmitting radio stations. If
there are sources of electromagnetic interference nearby, please stay
as far as possible from those sources to avoid electromagnetic inter-
ference as your electric wheelchair should avoid electromagnetic in-
terference.
Note:
• This electric wheelchair meets the electromagnetic compatibility re-
quirements of the YY0505 standard.
• Always install and use the electric wheelchair based on the
electromagnetic compatibility information provided.
• Portable and mobile RF communication devices will affect perfor-
mance of the electric wheelchair. Therefore, please avoid using near
a strong electromagnetic disturbance such as a mobile phone or
microwave.
• Please refer to the attachment for the notice and manufacturer's
statement.
• Cut-off voltage for the battery is 23V.
• This electric wheelchair is a D class in GB/T 18029.21-2012, a
wheelchair with electronic differential steering and manual brake.
2.6 Compatibility with Other Devices
- Electric wheelchairs should not be used together in conjunction with
any other devices. If you need to connect a device to it, please
contact us so that we may confirm that the wheelchair will not be
adversely affected.

3. Usage and Operation
9
Please visit YouTube for a detailed Usage and Operations
explanation. Simply search "ComfyGo Mobility Lightweight
Foldable Electric Wheelchair (Model # IQ-9000)" on
YouTube or scan the QR code with your smartphone's camera.
Please visit YouTube for a detailed Remote Control Pairing
explanation. Simply search "MAJESTIC IQ-9000 Remote Pairing -
ComfyGO Mobility" on YouTube or scan the QR
code with your smartphone's camera.
www.youtube.com/c/ComfyGO

3. Usage and Operation
10
3.1 Wheelchair Adjustments
Unfolding Your Wheelchair
Folding Your Wheelchair
Loosen the lock (Picture 3), using one hand, hold the backrest, and
using your other hand pull the seat and fold it (Picture 4).
Picture 1
Hold the backrest with one hand and use your
other hand to hold the seat and unfold the chair
(Picture 1).
Picture 2
Fully unfold the wheelchair, and then fasten the
lock located under the backrest (Picture 2).
Before use, please make sure that the lock is
well secured, otherwise it will fold when
riding.
Picture 4
Picture 3

3. Usage and Operation
11
Installing the Controller
Insert the controller into the armrest tube. Keep the controller in hori-
zontal position (Picture 5). Then lock the screw (Picture 6).
Dismantle the battery by first disconnecting the battery plug and the
controller plug (Picture 7), and then loosening the screw on the bat-
tery case (Picture 8). Install the battery by putting the battery groove
in the back tube (Picture 9), loosen the screw. Then connect the
battery plug with controller plug.
Picture 5 Picture 6
Picture 9Picture 8Picture 7

3. Usage and Operation
12
Footplate
The footplate can be pulled up or down.
Install and Dismantle the Anti-tipper
Press the button to install/dismantle the anti-tipper (Picture 10-11).
Flipping-up Your Armrest
Using one hand, press the armrest button, using the other hand, flip
up your armrest (Picture 12). Press down the armrest to its proper po-
sition to secure it. (Picture 13).
Picture 11
Picture 10
Picture 13
Picture 12

3. Usage and Operation
13
Switching Between Manual Mode and Electric Mode
Manual mode: Turn off the power and apply the brake, then pull the
red clutch out of the groove and spin it 30° (Picture 14 - 15).
Electric mode: Spin the red clutch and put it back into its groove,
lightly push the wheelchair until you hear a click sound (Picture 16).
When switching from manual to electric mode, please confirm that
both side clutches are placed inside the grooves. If either of the side
clutch's are not fully placed into its groove, this may cause the unit
to rollover.
Picture 14 Picture 15
Picture 16

4. Battery and Charger
14
4.1 Charger Requirements
The charger should only be used for charging the batteries. Do not
use your wheelchair while it is charging.
Charger Technical Data
Input voltage: AC220V (110V) ±10%
Output voltage: 24V/DC Output current: 1.5~5A
Ingress protection level: IPX1
Meets requirement: GB 4706.1-2005 and GB 4706.18-2005
4.2 Charger Use and Care
IMPORTANT:
- A full charge requires between 8 to 10 hours, do not overcharge
more than 24 hours.
- To prevent shortening your battery’s life, charge the battery at least
once per month when the wheelchair is not being used.
- Do not stop charging until the charging process is finished.
- Repeated use of less than fully charged batteries will shorten the life
cycle of your battery.
- When battery is fully charged, the power indicator will turn green. Do
not stop charging before fully charged this indicator is lit.
- After charging is complete, ensure to turn off the power supply other-
wise the battery will discharge slowly.
- Do not charge more than 24 hours. Over-charging is dangerous.
Follow These Rules to Avoid Issues with Chargers
- The electric wheelchair doesn’t include a charger, please use a
national standard charger with output voltage of 24V/DC 1.5A~5A.
- The charger should be well ventilated at all times during charging.
- Do not expose the wheelchair to sunlight and humidity.
- While charging, the temperature range should be between 10 to 50
degrees Celsius.( 50 to 122 degress Fahrenheit)
- If charged at temperatures outside of this range, the battery can be
damaged.
- Never use or sit on the electric wheelchair when charging.

4. Battery and Charger
15
- It’s normal for the fan to make a sound during the charging process.
This is to cool the charger and does not pose a concern.
- Prevent any liquid from seeping into the charger during the charging
process.
- Do not place your charger on any flammable items such as: fuel,
footrest, or seat cushion.
- Please stay away from any flames while charging the battery as
flames may cause a battery fire or explosion.
- Do not smoke while charging.
- Do not unplug the power supply when either the socket or your
hands are wet, as this may cause electric shock.
4.2.1 Type 1, Charging directly while in battery
In order to charge the battery, connect the charger with a power
supply and battery box plug. Follow the instructions below to
complete the charging process:
Step 1: Make sure the charger groove is not blocked.
Step 2: Make sure the electric wheelchair’s power is turned off.
Step 3: Unplug the connections between the battery box and the
controller.
Step 4: Connect the charger’s output plug to the battery box’s power
plug.
Step 5: Connect the charger plug to the power supply, the red light
will light up.
4.2.2 Type 2, Charging through your controller
In order to charge the battery, connect the charger to the power
supply. Follow the instructions below to complete charging process:
Step 1: Ensure that the charger groove is not blocked.
Step 2: Ensure that the electric wheelchair is turned off.
Step 3: Make sure the battery and controller are connected.
Step 4: Connect the charger’s output plug to the socket below the
controller.
Step 5: Connect the charger’s main plug to the power supply and the
red light will be alight.

4. Battery and Charger
16
4.3 Battery Use and Maintenance
- Incorrect insertion of the battery may cause a danger of explosion.
Only use batteries that are provided with this unit. Contact your seller
if you need replacement batteries.
- While inserting the battery, ensure that the battery poles are placed
correctly. Always refer to the charging instructions provided here in
order to maintain an optimal life cycle for your batteries.

5. System Diagnostics
17
The LED indicators signal various technical malfunctions which may
impact the following parts: the motor, brakes, battery, wire connec-
tions.
Use the table below to troubleshoot the particular technical issue.
Technical issues can usually be detected without other service tools
but do not hesitate to contact us if still needed:
For Audio Signal Indication please check the table.