ComfyGo Mobility X-6 User manual

User Manual / Warranty

Table of Contents
1
Preface 2
Product Performance 3
Safety Instructions 5
Usage and Operation 9
Battery and Charger 14
System Diagnostics 17
Controller 19
Maintenance Areas 21
Tech Support 23
Warranty 24
For all of your spare parts needs, please visit
www.ComfyGoMobility.com
Don't forget to register your product to activate your warranty, de-
tailed information can be found on page 23.
If you need technical support please contact our customer support
team. Detailed information is on the back of the user manual and is
found on page 23.

Preface
2
Please read the user manual carefully before using this product.
- This manual contains the operation, assembly methods, and and simple
faults solutions. The manual applies to our model: X-6
- This manual contains wheelchair maintenance information and self checking
methods. Please be sure to keep this manual in a safe location for future
reference.
- The annotations and illustrations in this manual may vary slightly from your
actual model because we continuously improve and upgrade our components
and design.
- Please provide this manual to all users of this wheelchair and make sure all
users understand how to operate this wheelchair.
- Please contact with your dealer if there is any ambiguity or questions about
this produce or manual.
- Improper use of any vehicle may lead to injury. Unsafe driving could harm
yourselves and others.
- The electric wheelchair is intended to comfortably transport those with walk-
ing difficulties or those with limited or no walking abilities.
- This electric wheelchair is designed to transport only one person.
Follow the instructions next to his symbol closely.
Please pay attention to these instructions, otherwise, it may result in physical
harm or damage to the user, wheelchair, or the environment.

1. Product Performance
3
- This series of electric wheelchairs is powered by a Li-Ion battery that
supplies power to a DC drive motor(s). Users control the direction and
adjust the speed by using an analog joystick controller. This wheel-
chair is suitable for use at low speeds, on good road conditions, and
moderate slopes.
Performance Parameters and Technical Specs, X-6
Overall size 40” x 24.5” x 38” (1010x625x970mm)
Fold size 28.5“ x 18” x 30” (725x455x765mm)
Seat size* 17.5” x 17” (450x430mm)
Net Weight 53 lbs (24 kg) without battery
Net Weight 59.5 lbs (27 kg) with battery
Speed (0.62 mph - 3.7 mph (1 - 6km/h) Max 4 mph
Seat height 20” (510mm)
Armrest height 9” (230mm), from cushion
Backrest height 15.5” (395mm)
Max loading weight 286 lbs (130 kg)
Front wheel diameter 8 inch (200 mm)
Rear wheel diameter 12 inch (300 mm)
Battery 12AH Li-ion / 20 AH Li-ion
Motor x 2 PCs DC 24V / 250W X 2 pcs
Battery charge AC 220 (110V) ±10% 50-60HZ, 1.5 - 5A
Control 24V 35A
Max distance** 10 miles (15 km) / 16 miles (25 km)
Degree of protection IPX3
Max safe slope 10°
Turning radius ≤47 inches (≤1.2m)
Static stability 10°
Reversing width ≤59 inches (≤1.5m)
Climbing angle 10°
Tire pressure 2 kg f/㎡
Obstacle climbing 2 inches (50mm)
* seat width is the distance between armrests
** varies based on weight, incline, speed factors

1. Product Performance
4
Main Structure
This series of electric wheelchairs is composed of two main parts:
1) The Frame: Frame, Wheels, Footrest, Armrests, Backrest, etc.
2) The Electrical: Controller, Motor, Battery Electrical Wires, etc.
Application Range
This electric wheelchair is designed for individuals who have physical disabili-
ties that limits their mobility. This wheelchair is designed to carry individuals
weighing less than 130 kg (286 lbs). This wheelchair is intended to be used as
substitution to walking only and is not intended to be used a substitution of a
motorized vehicle. This wheelchair is intended to be used indoors and out-
doors in a safe and suitable location.

2. Safety Instructions
5
2.1 Main Security Features
- Classified based on the type of protection: Against electric shock,
Internal power.
- Classified based on the type of protection: Against electric shock,
Type B application.
- Classified based on the degree of inlet liquid protection: IPX3
- Classified based on the safe use of in a flammable anesthetic mix-
ture with air or gas mixed with oxygen or nitrous oxide flammable a
esthetic gases occurs: Non-AP/APG type.
- Classified based on operation mode: Continuous operation.
- Rating voltage: DC 24V.
- Have no protective effect on the application of defibrillator discharge
section.
- No signal output or input part.
- Safety of any non-permanent equipment installed.
2.2 Driving Notice
General Riding Cautions
- Please keep your arms and hands on the armrests at all times to
properly control the wheelchair.
- To avoid injury, first practice using this wheelchair in a safe and open
environment, such as a park. Practice moving forward, backward,
stopping, and turning. As you gain skill and become comfortable with
the controls, you can begin to use this wheelchair in other suitable en-
vironments.
- Before riding on any roads, be sure to have a caregiver with you and
be sure to ride safely at all times.
- Please follow all pedestrian traffic rules, the wheelchair is not consid-
ered an automobile.
- Please ride on the sidewalk and the zebra crossings only. Do not
ride on vehicle lanes.
- Ride at steady speeds and avoid sharp turns or zig zagging.
- Please fasten the seat belt while in use.
- Please maintain proper tire pressure. The lower or higher than rec-
ommended pressures may cause unsafe conditions or excessive lost
of power.

2. Safety Instructions
6
Avoid Riding in These Conditions Unless Accompanied by a
Caretaker
- Riding in inclement weather such as rain, heavy fog, strong winds,
snow, etc. If your wheelchair gets wet, electronic functions may be
damaged so please wipe off all water immediately.
- Riding in sub optimal conditions such as muddy areas, trails, sand,
gravel, etc.
- Riding in crowded areas, riding on unfenced roads, near ditches,
near bodies of water, or near any other dangerous areas.
- Riding over railroad tracks. If you must cross a railroad track, inspect
the tracks to confirm it is safe to cross. Turn the wheelchair off and
disengage the wheels from the motor so that your caregiver can freely
push the wheelchair across the tracks. Cross at an angle that ensures
your tires will not get stuck in the track.
- Carrying people or cargo. This electric wheelchair is designed to be
used by only one person. It is not designed to carry additional people
or cargo.
Precautions for Uphill and Downhill
-Avoid riding on steep hills, uneven surfaces, high steps, channels or
any other steep areas.
- Avoid riding on steep slopes, the slope range should be less than 9
degrees.
- If possible, please keep the wheelchair moving forward during uphill
climbs. It may be difficult to restart an uphill climb if you are at a stand
still.
- Use slow speeds during downhill descent.
- Avoid driving sideways on steep areas.
- Avoid riding on or nearby stairs.
- Avoid crossing ditches.
- If you must cross a ditch, try to cross at a 90° angle.
Do not set the wheelchair to manual mode during uphill or
downhill use. If the wheelchair malfunctions at traffic
crossing, please immediately ask passersby for help. Set
wheelchair to manual mode by disengaging the wheels from
the motor, then push wheelchair to a safe location.

2. Safety Instructions
7
Precautions for Caregivers
- Caregivers should confirm that the users’ feet are in the proper posi-
tion on the footrest.
- Caregivers should make sure the user is in the seat properly and
that the user is properly secured
- Caregivers should confirm that there are no loose clothing articles
that can get tangled by the wheels or drive motor.
- Caregivers should use caution while pushing the wheelchair and be
mindful of the surrounding environment at all times to avoid injury.
2.3 Other Important Notices
Repair and Refit
Repair and Reform: If a repair or modification is necessary, please
contact your dealer. Do not modify this wheelchair yourself, it may
lead to injury or malfunction.
Protect Environment: In order to protect environment, do not casual-
ly discard the wheelchair and/or scrap the battery. If necessary, please
contact your local dealer for replacement battery.
Keep the Storage Environment Dry: Do not storage wheelchair in
damp conditions, such as near a bathroom. If wheelchair gets wet,
wipe the water off immediately.
Pushing Someone Else in the Wheelchair: When user is sitting on
the wheelchair, make sure the wheelchair is set to manual mode by
disengaging the motors. Do not push the wheelchair if the motors are
engaged.
Do not replace parts or material randomly.
Do not add weight randomly, as it may cause an imbalance.
Do not use other vehicles to pull or push the wheelchair
when somebody is sitting on the wheelchair.
If there are abnormal sounds coming from the wheelchair,
contact service immediately.
2.4 Service Lifetime
- The service lifetime is 5 years from date of manufacture. To avoid
injury or accidents, users should not use this wheelchair for more than
the service lifetime.

2. Safety Instructions
8
2.5 Electromagnetic Compatibility
- The wheelchair should away from strong magnetic fields and large
inductive electrical equipment, such as radio station, TV stations, un-
derground radio stations, or cell phone transmitting radio stations.
Please avoid any strong electromagnetic fields. The electric wheel-
chair should avoid electromagnetic interference at all times.
2.6 Compatibility with Other Devices
- Electric wheelchairs should not be used together in conjunction with
any other devices. If you need to connect a device to it, please
contact ComfyGO Mobility, so that we may confirm that the wheelchair
will not be adversely affected.

3. Usage and Operation
9
Please visit YouTube channel for a detailed Usage and Operations
explanation. Simply search "ComfyGO Mobility Lightweight
Foldable Electric Wheelchair (Model # X-6)" on
YouTube.
www.youtube.com/c/ComfyGO

3. Usage and Operation
10
3.1 Wheelchair Adjustments
Folding Your Wheelchair
Unfolding Your Wheelchair
When the wheelchair is partially apart, lift up both side handles until
you hear a clicking sound, and check handle to make sure it’s secured
in place.
Connect Wire Line
Connect the battery box plug into the control plug (Picture 5).
Adjustment of Joystick
Loosen the quick release spanner which is under the armrest
(Picture 6). Adjust the controller to the proper position, rotate the
spanner clockwise then secure it in place. After securing the control-
ler, place the control wire into the groove.
Step 1: Take off the battery and unplug the red plug. (Picture 1).
Step 2: Pull the joint switch backward and pull back on the handle
(Picture 2 and 3).
Step 3: Pull the cushion up by hand and fold the wheelchair (Picture 4).
Picture 1 Picture 2 Picture 4 Picture 3
Picture 5 Picture 6

3. Usage and Operation
11
Assemble and Dissemble the Footrest
Install the footrest into the frame tube, and push the footrest into the
fixed position. For disassemble, push the plastic part then lift up foot-
rest (Picture 7 and 8)
Picture 7 Picture 8

Picture 11Picture 10
3. Usage and Operation
12
Install and Dismantle the Anti-tipper
Press the button to install/dismantle the anti-tipper (Picture 11 and
12).
Raising and Lowering the Armrest
To raise the armrest, press the armrest button near the armrest frame
and lift the armrest (Picture 13). To lock the armrest simply push the
armrest down until you hear a it click into place.
Picture 13

3. Usage and Operation
13
Switching Between Manual Mode and Electric Mode
Manual mode: Pull the levers up on the left and right motors (Picture
14 and 15).
Electric mode: Pull the lever down on the left and right motors (Pic-
ture 16).
When changing wheelchair from manual mode to electric
mode, please make sure both left and right switches are in
same mode. If not, it may cause a rollover.
Picture 14 Picture 15
Picture 16

4.1 Charger Requirements
The charger is used to charge the battery. When the electric wheel-
chair is charging, do not attempt to use the wheelchair. Wheelchair
must be disconnected from the charger before using.
Charger Technical Data
- Input voltage: AC 220V (110V) ±10%
- Output voltage: 24V/DC
- Output current: 2A/4A
4.2 Charger Use and Care
IMPORTANT:
- Do not stop charging until charge process is finished. Repeated use
of a battery that is not fully charged will shorten the battery life. The
battery should be fully charged before use.
- When battery is fully charged, the power indicator will turn to green.
- Do not interrupt or stop the charging process until the battery is fully
charged.
- When charging is complete, turn off the power supply by unplugging
the charger. Failure to unplug the unit after a full charge will cause the
battery to slowly discharge. DO NOT charge more than 24 hours.
Over charging the battery is dangerous.
- Users should follow the following rules to avoid charging dangers:
If the electric wheelchair does not include the charger, please use a
national standard charger with the output voltage of 24V/DC 4A.
It should be well ventilated when charging. Do not expose the wheel-
chair to sunlight and humid environment.
- The charging environment temperature range is from 10°C to 50°C
(50°F to 122°F). If the unit is outside of this environment temperature
range, the battery may become unstable and may not function as in-
tended and the battery might be damaged.
- Fan noise from the charger is normal. The fan cools the charging
unit.
- Prevent liquid from getting into the charging unit during charging.
And do not place the charger near flammable items, such as: fuel,
flammable liquids, or flammable materials such as the seat cushion or
footrest.
4. Battery and Charger
14

4. Battery and Charger
15
Usage of Charger
To charge the battery, connect the charger into the Wheelchair’s con-
trol socket then connect the charger to a power supply.
Follow these steps to complete the charging process:
Step 1: Make sure the electric wheelchair is powered off.
Step 2: Make sure the controller socket is not blocked.
Step 3: Make sure the battery and controller unit are connected.
Step 4: Connect the charger’s output plug to the socket below the
controller.
Step 5: Connect the charger’s main plug to the power supply. Once
connected, you will see a red light. This means that charging has
begun. An empty battery will be fully charged in 8 to 10 hours. DO
NOT charge the battery for more than 24 hours.
Step 6: To keep the battery life from being shortened, please charge
the battery at least twice per month if the wheelchair is not in use.

4. Battery and Charger
16
4.3 Battery Use and Maintenance
- Improper replacement of the battery may cause a danger or explo-
sion. Replace the battery only with the same battery type or one rec-
ommended by the manufacturer. Please make sure the battery poles
are correct. Key points to prolong the battery life: charge frequently to
keep battery power full. Fully charge the battery if the wheelchair is
not being used. If the wheelchair is not in use, it’s recommended to
charge the battery twice per month.
Please stay away from the flames when charging the
battery. The flames may cause battery fire or explosion.
Charging makes hydrogen, do not smoke while charging.
Do not unplug the power supply or the socket if your hands
are wet as it may cause electric shock and serious injury.
Do not use or sit on the electric wheelchair while charging.

5. System Diagnostics
17
If the indicator LED lights are blinking, it means the wheelchair has
abnormalities. The abnormalities may occur in following parts: motors,
brakes, battery, wire connections, etc.
Troubleshooting guide is below.
For Audio Signal Indication please check the table.

5. System Diagnostics
18
Three short beeps, LED lights
blink thrice
Description of LED light The meaning of LED light Explanation & Solution
All LED lights are unlit with no
sound
The power is off, wheelchair is in
standby or sleep mode.
Power is poorly contacted. Fuse is
tripped or burned out.
All LED lights are lit
The power is turned on, and self
diagnose is working, the electric
wheelchair functioning as
intended.
Less LED lights lit, less battery
power remaining.
The leftmost red LED light is lit The battery power is extremely
low.
Battery is low on power. Charge
immediately. Battery has
malfunctioned, replace battery.
Two short beeps, LED lights blink
twice The left motor has malfunction. The left motor is poorly connected or disconnected.
The left magnetic brake is
malfunction.
The left magnetic brake is poorly
connected or disconnected
Four short beeps, LED lights blink
four times The right motor is malfunction. The right motor is poorly connected or disconnected.
Five short beeps, LED lights blink
five times
The right magnetic brake is
malfunction.
The right magnetic brake is poorly
connected or disconnected
Six short beeps, LED lights blink
six times
Controller is in over-current protec-
tion status.
Check the brakes and check if the motor
drive mechanism is stuck. Check the
current by using an ammeter. If it is not
excessive current, the controller may have
malfunctioned.
Seven short beeps, LED lights
blink seven times Joystick has malfunctioned Joystick doesn’t reset to center. Joystick connector is loose.
Eight short beeps, LED lights blink
eight times Controller has malfunctioned. Please consult your dealer for maintenance.
Nine short beeps, LED lights blink
nine times Controller has malfunctioned. Please consult service center for maintenance.

6. Controller
19
6.1 Controller Panel
6.2 Controller Use
Power Switch
Press the power switch button,the screen will light up and the control-
ler will be powered on. Press the power switch button,the screen goes
out,and the controller is powered off.
In an emergency, you can directly turn power off by also
pressing the power button.
Sleep Mode
If the joystick is not used for more than 20 minutes, the power will turn
off automatically, and the system will enter sleep mode. System can
be reactivated by pressing the power button.
Speed adjustment
The wheelchair riding speed can be adjusted according to the user’s
preference and circumstances. Adjust speed by using the decrease
button and increase buttons accordingly.
Battery Power Gauge
Power On/Off Button
Horn Button
Speedometer
Speed Deceleration Speed Acceleration
Controller