ComfyGo Mobility MAJESTIC PHOENIX User manual

Comfy Go Mobility
Web:www.ComfyGoMobility.com, Email: [e-mail], Tel:[phone]
Folding Power Wheelchair PHOENIX
Operating Manual

Comfy Go Mobility
Web:www.ComfyGoMobility.com, Email: [e-mail], Tel:[phone]
Contents
Introduction.........................................................................................................................1
Specifications.................................................................. ...................................................2
Major Parts..........................................................................................................................3
Specification Diagram.........................................................................................................4
Safe Operation.................................................................................................................5-6
Precautions..........................................................................................................................7
Maintenance........................................................................................................................8
Install Setup....................................................................................................................9-11
Folding and unfolding...................................................................................................12-13
Controller...........................................................................................................................14
Basic operation.................................................................................................................15
Charging Batteries.......................................................................................................16-18
Free Wheel Mode.............................................................................................................19
Transporting Your Folding Power Wheelchair PHOENIX.................................................20
Trouble shootings.............................................................................................................21
Diagnostics.......................................................................................................................22
Warranty...........................................................................................................................23
WarrantyCard...................................................................................................................24

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1
Introduction
Dear User,
Thank you for choosing the PHOENIX Power Wheelchair for your portable wheelchair transpor
tation needs. It is important to read through this manual before operating your PHOENIX Power
Wheelchair to become familiar with its features as well as its limitations and safety informa
tion.
You will find the operation and care of your PHOENIX Power Wheelchair simple and easy.
Disclaimer: Comfy Go Mobility and partners cannot be held responsible for personal injury or proper
ty damage resulting from the unsafe or improper operation or maintenance of PHOENIX Power
wheelchair.
As part of our ongoing product improvement initiative, we reserve the right to change
specifications and design without notice. As a result, there may be minor differences be
tween your PHOENIX Power Wheelchair and accessories and the photos, illustration and instruc
tion in this manual.

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2
Specifications
Model
PHOENIX
Material
Carbon Fiber
unFolding size
40.6 * 24.4 * 37 inches
Folding size
24.4 * 15.7 * 34.4 inches
loading capacity
265 lbs
Motor
180W * 2 pcs Brushless Motor
Battery
24V 6AH*2 pcs lithium battery
max speed
3.75 mph
Driving range
15 miles
front wheels
7” *1.75” PU Solid Wheels
rear wheels
8” *1.95” PU Solid Wheels
climbing slope
≤ 6°
charging time
6-8 hours
width of armrest
20 inches
seat width
16.5 inches
seat depth
15.7 inches
seat height
19.7 inches
turning radius
33.5 inches
net weight without battery
39.7 lbs
net weight with two batteries
46.3 lbs
Gross Weight
(with export packing)
66 lbs
Drive mode
rear drive
braking system
electromagnetic brake

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Major Parts
1 Backrest 8 Left Armrest Support 15 Front Fork Assembly
2 Backreast Assembly 9 Seat Cushion 16 Right Front Wheel Assembly
3 Left Motor and Rear Wheel Assembly 10 Locking Hook 17 Left Front Wheel Assembly
4 Right Motor and Rear Wheel Assembly 11 Top Controller Assembly 18 Right Coupling Rod
5 Battery Rear Holding Aseembly 12 Right Armrest Assmebly 19 Right Armrest Support
6 Push Lever 13 Battery 20 Enforcement Rod
7 Left Armrest Assembly 14 Foot Pedal 21 Motor Fixing Support

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Specification Diagram

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5
Safe Operation
This is the most important section of manual; how to safely operate the PHOENIX Power Wheelchair.
Please review this section thoroughly.
◎General safety:
A. Adjust the PHOENIX Power Wheelchair to your personal comfort level as much as possible.
B. Take your time to learn how the PHOENIX Power Wheelchair works in a private space before
you begin operating around others.
C. Practice bending, reaching and transferring in and out of PHOENIX Power Wheelchair.
D. Always be aware of your surroundings.
E. If you are not sure the PHOENIX Power Wheelchair can surpass an obstacle, try to find
an-other way around.
F. Make sure that electronic components such as the control panel, battery charge, and
other electronic controlled components avoid moisture. If these components encoun -
ter moisture, dry before use.
G. The PHOENIX Power Wheelchair seat is designed for comfort, not specifically for pressure
relief; if you suffer from pressure sores, or if you are at risk that they will occur, please
consult your doctor.
◎Before using your PHOENIX Power Wheelchair
(1) Make sure the PHOENIX Power Wheelchair is operating smoothly.
(2) Check for any unusual noises, vibration, or a change in the ease of use; if you detect
a problem, get in touch with our service department.
(3) Failing to maintain your PHOENIX Power Wheelchair could increase the risk of injury.
◎Getting into the Power Wheelchair PHOENIX
(1) Before sitting, make sure the PHOENIX Power Wheelchair is switched off, this will ensure the
PHOENIX Power Wheelchair will not move upon touching the joystick.
(2) Make sure the footrest is down.
(3) Once on board, make sure your feet are safely on the footrest.
◎Driving the Folding Power Wheelchair PHOENIX
(1) Be alert to the danger of motor vehicles on roads or in parking spaces.
(2) At night or when it is hard to see, use reflective clothing and equipment.
(3) The PHOENIX Power Wheelchair is designed for use on firm, even surface such as concrete, as phalt
or indoor floor.
(4) Do not operate the PHOENIX Power Wheelchair in sand, loose soil or over rough terrain, which could
damage wheels,bearings, axles or motors, or loose fasteners.

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◎Getting out of the Power Wheelchair PHOENIX
(1) Make sure to bring the PHOENIX Power Wheelchair to a complete stop.
(2) Turn off the PHOENIX Power Wheelchair to avoid accidentally opening the joystick and moving the
wheelchair.
(3) Raise the armrest so that you can conveniently exit the wheelchair.
(4) Carefully and safely get out of the seat.
◎Weight limited-Do not exceed or the warranty will be void
(1) Never exceed a total weight of 150kg, total for the rider plus items carried.
(2) Exceeding the weight limited is likely to damage the seat, frame or fasteners and may cause severe
injury to you or others.
◎When transporting the Power Wheelchair PHOENIX
(1) Never sit in the Folding Power Wheelchair PHOENIX while in a moving vehicle; an accident or sudden
stop may cause you to be thrown from the electric wheelchair.
(2) Never transport the Folding Power Wheelchair PHOENIX in the front of seat of a vehicle where it may
shift ans interfere with the driver.
(3) Always secure the Folding Power Wheelchair PHOENIX so that it cannot roll or shift when being
transported in a vehicle.
(4) The Folding Power Wheelchair PHOENIX is NOT approved to be used with any tie down system,
which is generally used to transport a seated user in a powered wheelchair in a motor vehicle.

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Precautions
Folding Power Wheelchair PHOENIX in water of any kind.
Folding Power Wheelchair PHOENIX
Folding Power Wheelchair PHOENIX

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Maintenance
It is important to perform regular maintenance of your Folding Power Wheelchair PHOENIX for longevity
and warranty eligibility. Even a little cleaning now and again will go a long way to keep your device looking
and functioning like new.
Certified repair shops with trained professionals who specialize in electric wheelchairs and scooters will
be qualified to perform the service and maintenance on your Folding Power Wheelchair PHOENIX.
We recommend you inspect your Folding Power Wheelchair PHOENIX two or three times per year for in
the following areas:
(1) Frame: Tighten loose screws as necessary using the tool kit included with your Folding Power
Wheelchair PHOENIX.
(2) Wheels: Make sure they rotate easily. Significant resistance may require new bearings.
(3) Armrest: Look for excessive wear or if they are loose.
Replacement parts and more major maintenance issues should be done by a professional.
◎Batteries
(1) Batteries are special lithium batteries designed specifically for use in the PHOENIX Power
Wheelchair.
(2) Read all battery instructions before attempting to change or charge batteries.
(3) When you don’ t use the PHOENIX Power wheelchair for long periods of time, please charge the
battery every month to avoid the battery being damaged.
◎Fasteners
Many of the screws, bolts and nuts on the PHOENIX Power Wheelchair are special high-strength
fasteners. Replacing these fasteners with non-approved parts may cause your PHOENIX Power
Wheelchair to result in faulty operation and may cause harm to you or other people, therefore:
A. Use fasteners that have been supplied by Comfy Go Mobility.
B. Using the tools included with your Folding Power Wheelchair PHOENIX, tighten any fasteners that
become loose as soon as possible.
◎Change and Adjustments
Never use non-Folding Power Wheelchair PHOENIX parts or make changes to your Folding Power
Wheelchair PHOENIX unless authorized in writing by representative from our company. Doing so will void
the warranty and may create a safety hazard.

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Install Setup
Your Folding Power Wheelchair PHOENIX will arrive carefully packaged in a cardboard box.
1. Open the top of the box then turn the box on the side for easier pulling out the chair and contents.
2. Total components as bellow:
3. To expand the Folding Power Wheelchair PHOENIX, grasp the push bar and pull up while holding
down on the seat to expand the chair and complete the assembly:

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4. Sit on the chair and Lean backwards to make sure the clip locker which located below the seat to the
rear of the PHOENIX Power Wheelchair, to lock the seat into place. This step is very important !!!
5. Install the controller into the open slot on the arm of the chair, on the right side (if user needed, can
change to left side). tighten knob located under the armrest to secure the controller in place.
6. Connect the controller wire harness to the CPU wire harness. Take care the line up the pins properly
as arrow tip indicate, so that they do not get bent, broken or damaged.

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7. Hold strip of battery with one hand sliding into one side of battery channel for installation of battery.
8. Take out battery by holding the strip of battery pulling out by hand.
9. Make sure batteries are slided in the battery holder completely for proper power connection.

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Folding and unfolding
Making sure all the attaching parting are fastened properly after any adjustment , repair
or maintenance, for avoiding any damage or injury.
The wheelchair with certain weight that requires correct way of lifting up to avoid injury.
While it is necessary to lift up for moving the wheelchair, it is strong suggested user get off
wheelchair first.
If user have to stay in wheelchair for lifting up and moving at the same time, make sure
safety is fully secured. Do not hold attaching part for lifting and moving wheelchair.
◎Procedures for wheelchair folding
1. Hold top of backrest frame with one hand, the other hand lift up the locking control rod at the back of
back rest for unlocking.
2. Lift up the front of seat by hand for folding.
3. Push top of back rest and front end of seat together.
4. Fold foot pedal.
Pictures of showing steps of wheelchair folding

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◎Procedure for wheelchair unfolding
1. Unfold food pedal first.
2. Hold the top of backrest with one hand, the other hand hold front end of seat.
3. Both hand push away till a “Click” sound heard for completely unfold the wheelchair.
Pictures of showing steps of wheelchair unfolding

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Controller
The Folding Power Wheelchair PHOENIX is equipped with a joystick style controller. Detail functions as
shown:
◎Controller and Driving Tips
1. Take some time in a safe, controlled environment to learn the operation of controller, the speed and the
maneuverability of wheelchair.
2. When turning, reduce your speed, which will help you avoid any potential tilting or tipping of
wheelchair.
3. Be sure to adjust the speed depending on your environment.
4. To slow down, slowly bring the joystick back toward the initial position.
5. To stop, just bring the joystick back to the initial position.
6. Use extra care when you drive the Folding Power Wheelchair PHOENIX in reverse. You may lose
control or fall if one of rear wheels hits an object. When operating in reverse:
A. Operate the wheelchair slowly and at an even speed.
B. Stop often and check to make sure your path is clear of obstacles.

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Basic operation
Before operating your Folding Power Wheelchair PHOENIX, be sure to read all safety information and
precautions included in this manual. Operate only in the appropriate environment after you have practiced
operation the wheelchair and know how to work the controller.
GET IN
Be certain that the power is OFF before sitting in the seat of Folding Power
Wheelchair PHOENIX, with no light on the controller, make sure the footrest is
down before getting into the wheelchair.
POWER ON
Press the Power button, you will ear a beep and a light will indicate that power
is on.
TURING &STEERING
Use the joystick style control to steer and turn left, right or go forward and
backward.
STOPPING
Simply remove your hand from the joystick to stop.
POWER OFF
When stopping, it is advised that you power OFF the wheelchair to prevent
accidents. Press the power button to turn off the wheelchair.
GET OUT
Make sure there is no light on the controller before getting off the wheelchair.

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Charging Batteries
Your Folding Power Wheelchair will arrive with full charged batteries,which should last about 18km under
normal operation conditions. We recommend that you run the Folding Power Wheelchair PHOENIX until
the batteries are completely dead in order to get the most out of the battery life.
◎First charging method
Charge both batteries at the same time via controller charge port.
1. Turn the power off.
2. Plug in the charger to the controller port (see below), please notice connect the charger cable first,
then turn the power on.
3. Allow your wheelchair to charge for 6 hours or when the light on the charger turns green, which means
your batteries are full charged.
4. Should you require them, the lights and what they ,mean are located on the back of the charger.

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◎Second Charging Method:
◎More information on the Folding Power Wheelchair PHOENIX batteries...
1. The Fold Power Wheelchair comes with two charged 24V 6AH lithium batteries.
2. Charged the batteries for 3-4 hours for each battery.
3. Turn the main unit’s power off while charging.
4. Do not leave children unsupervised near the power wheelchair while it is charging.
5. Do not attempt to open the battery housing.
6. Red means the power is on and the unit is charging; green means the unit is fully charged.
Note: this information is also located on the back of the charger.
7. when the battery is full charged, remove cable, then take out the DC charging connector and AC input
power socket.
8. The average time taken to re-charge workable batteries will vary from 2 to 8 hours depending on the
level of usage.
9. Do not charge more than 8 hours.
10. If you do not operate the PHOENIX Power Wheelchair for two months, we recommend that you
charge the battery for 6-8 hours before use.
11. Over current protection: this system is included on the wheelchair and will shut off the current from the
batteries if triggered, thus shutting the motor down, which will ensure that the motor and battery do not
experience and damage.

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12. The life cycle of a lithium battery is measured in charging cycles with an average of 500 charge
cycles.
13. Check the battery indicator light daily if you use the PHOENIX Power Wheelchair frequently.
14. Do not use any battery chargers that have not been certified by Monarch Mobility.
15. If damaged, do not handle the battery without protective gloves and eyewear.
16. If the battery needs to be disposed of, locate the nearest hazardous materials disposal facility, and
call them for instructions.
17. Before storing your PHOENIX Power Wheelchair for long periods of time, take these steps to
maintain the battery:
a. Full charge the battery before storing.
b. Remove the battery from the wheelchair.
c. Store the battery in a room temperature environment that is kept dry.
d. Avoid temperature extremes and do not allow the battery to freeze.
18. Do not attempt to charge your battery if it is frozen from extreme weather conditions, instead first
allow it to thaw for several hours.