Commend ID8 TD User manual

id8 data sheet – V1.0/1023 commend.com P 1 / 12Subject to change without notice.
CUSTOMISABLE DISPLAY LAYOUT
Various available layouts allow the control
desk’s design to be customised to individual
user preferences and applications – not just for
oces but also for industrial environments.
FULL OVERVIEW
The large, bright 8-inch touch display provides
a clear overview, bringing the full range of
required functions to a single control desk. As a
result, control room sta can easily keep an eye
on everything, even in challenging situations.
CLEAR COMMUNICATION
The id8 loudspeaker is perfectly suited and
well prepared for loud environments. The
optional version with camera for bi-directional
video widens the choice of convenient
communication channels even further.
MODULAR CONTROL DESK
The device can be extended with up to 5
physical direct dialling button modules.
Optional extras include a gooseneck
microphone and a handset as well as an input/
output module to suit individual needs.
PHYSICAL BUTTONS
The device comes with a freely configurable
button to complement touch interativity, which
can be extended further with direct dialling
modules. This takes user friendliness to
an even higher level.
CYBER SECURITY
Ensuring the protection and security
of audio, video and customer data is
essential. At Commend, cyber security
is one of our topmost priorities.
trust.commend.com
The id8 is a control desk of the Symphony MX product family. This allows shorter call answering times than ever before.
This way, the id8 makes workflows and processes more ecient while taking pressure o control room sta, thanks to the
convenient direct dialling buttons. Regardless of the application scenario, the control desk provides full control of the entire
security system to ensure that no emergency call goes undetected or unanswered.
Whether using a gooseneck microphone or a handset, users can rely on their message getting across in crystal clear voice
quality. That’s Intercom at the highest level. Of course, the id8 is also fully compatible with previous-generation Commend
systems.
ID8 TD/ID8 TD CM
CALL MANAGEMENT, SIMPLY FASTER

id8 data sheet – V1.0/1023 commend.com P 2 / 12Subject to change without notice.
ID8 TD
The control desk solution of the
Symphony MX product family
ID8 TD CM
The Symphony MX control desk
solution with built-in camera
– Modular control desk for indoor use, scalable from compact to
industry-standard solution
– Optionally available with built-in high-resolution colour video
camera
– Suitable for virtually any environment, for the desk(top) or for wall
mounting
– Based on Commend’s Symphony MX technology – ready for
Symphony Cloud
– High-quality sheet-glass front panel, available in silver or black
– Daylight-ready 8-inch multi-touch display with vivid colour
rendering
– One freely configurable hardware button
– Customisable display layout to suit individual user preferences and
applications
– Crystal clear sound with up to 20 kHz uHD-Voice speech quality for
ideal intelligibility and compatibility
– OpenDuplex® and IVC (Intelligent Volume Control) for natural,
hands-free communication
– Expansion modules, e.g. gooseneck microphone, handset or direct
dialling button modules
– The entire control desk unit is powered via PoE+ (Power over
Ethernet) – no external power source required
– Developed on the principle of “Security by Design” – hardware and
software processes are certified as per IEC/ISO 27001 to ensure
maximum cyber-security
ID8 TD B
The control desk solution of the
Symphony MX product family
ID8 TD CM B
The Symphony MX control desk
solution with built-in camera
VARIANTS HIGHLIGHTS

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CONNECTIVITY AND INTEGRATION
Symphony is our solution platform based on scalable hardware as well as powerful software functions, with the clear goal to use current and future
cloud services‘ performance. Symphony oers the right solution for every size and requirement.
SYMPHONY MESH
Devices form an independant and intelligent
communication network, even with complex
action sequences no server is needed.
SIP SERVER
In addition to Commend servers, devices can be
used with a multitude of SIP PBX systems.
We continously perform comprehensive tests
with SIP servers of dierent manufacturers to
ensure uncompromised compatibility.
SYMPHONY ON-PREM
The Software Intercom Server VirtuoSIS
is deployed in virtual server environments
(VMWare, Hyper-V or Nutanix) and is heart
piece of our hardware servers S3 and S6. With
VirtuoSIS, control desk solutions can be realised,
dites can be connected an the multitude of
third-party system interfaces can be used.
INTEGRATIONS
Commend solutions can be connected to
leading manufacturers systems – from video
management, access control and PA up to
security management solutions.
Using triggers, actions can be defined system-
wide and sequences can be automated.
SYMPHONY CLOUD
With the Symphony Mobile Client, calls can be
accepted on a smartphone or a tablet, or with
the Web Client in any browser. Devices can be
directly connected to Symphony Cloud, on-
premise systems can use Symphony Bridge to
get access to these and future services.
EXAMPLES OF WALL USES
Devices in publicly accessible spaces require additional safety measures to keep the network and door opener contacts secure in case of attempts of
sabotage or unrightful intrusion.
VARIANT WITH EB1E1A
1 output for an elecritc door opener, connected to the device via USB.
Protects the door opener.
VARIANT WITH IP SECURE CONNECTOR
Output for electric door opener, network protection and PoE,
connected to the device via Ethernet. Protects the door opener
and the network. If an attempt is made to open the device without
authorisation, the IP Secure Connector disconnects the device and the
network.
VARIANT WITH EB3E2A-AUD
2 outputs for elecritc door openers, 3 inputs, connected to the device via
USB. Protects the door opener.
SECURE
INDOOR AREA

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PASSION MEETS AUDIO
Because every word matters, high speech intelligibility is crucial in
security and communication solutions. In everyday life, it enables
natural and brilliant communication; in operational processes, it ensures
improved eciency and in an emergency often buys life-saving time.
HIGH VOLUME
When there is ambient noise, the Intercom station has sucient
reserves to put out the audio signal of the other party at a higher
volume than any distracting background sounds.
DYNAMIC VOLUME ADJUSTMENT
IVC (Intelligent Volume Control) automatically adjusts the volume
of the Intercom station’s audio signal to the environment – because
both, too low and too high a volume, significantly reduces speech
intelligibility and the user experience.
BACKGROUND NOISE SUPPRESSION
To ensure that the other party clearly understands what is being
said despite high levels of ambient noise, dynamic background noise
suppression together with beamforming reduces interfering signal
components eectively.
HANDS-FREE COMMUNICATION THROUGH OPENDUPLEX®
This technology from Commend, combined with highly sensitive
microphones as well as a high volume, allows natural and hands-free
communication within a unique radius of several metres.
AUDIO FUNCTIONS ADDING VALUE
– Loudspeaker/microphone surveillance – constant availability of
Intercom stations while greatly reducing the manual testing eort.
– Simplex mode – for applications requiring controlled
communication, e.g. security or industrial solutions based on the
push-to-talk/release-to-listen principle.
– Audio monitoring – fully automated (emergency) call triggering at
defined sound pressure levels for more safety.
– Live sound pressure level – continuous measurement of ambient
noise with optional transfer to a management system through SNMP
or HTTPS (e.g. to visualise noise volumes).
– Equalizer – for fine-tuning to ambient acoustic conditions.
– Public address functions – as an essential element of a holistic
solution approach, announcements can be made or played back at
each Intercom station as well as responded to directly.
For more information, visit:
audio.commend.com
CYBER SECURITY AT COMMEND
Security is above all a question of trust. At Commend, cyber security
as a core competence has always been given a very high priority.
From the initial product idea through implementation and operational
support, privacy and security by design (PSBD) is the uncompromising
target and promise to our customers against which product features
and functions must be measured.
CYBER SECURITY AS TOP PRIORITY
– Commend as well as the hardware and software development
process is rigurously certified according to the standard IEC/
ISO 27001 and subject to a company-wide information security
management system (ISMS)
– Commend is a member of the Center for Internet Security (CIS)
– Commend’s Cyber Security Board ensures the handling and
transparent communication of security vulnerabilities as well as the
strategic hardening of Commend systems
– Commend continuously publishes software updates with security
patches and improvements
PHYSICAL SECURITY
– USB and port debugging protection
NETWORK SECURITY
– Standard IEEE 802.1x for authentification (network access)
– Standard IEEE 802.1q for VLANs (network segmentation)
– Commend IP Secure Connector for automatic interruption of the
network connection in the event of a tampering attempt
DATA SECURITY
– Encrypted and authenticated communication
– SIP over TLS v1.2 with secure cipher suites (> 128 bit)
– SRTP for tap-proof encrycption of voice data
– X.509 client certificates for authentification and encryption
– TLS transport encryption for the protocols HTTPS, SIPS and MQTTS
to protect the web interface, APIs and video
APPLICATION SECURITY
– Mandatory change of the default password during the first login
– Minimum password length: 12 characters
– Detection of brute-force attacks at login
– Documentation and securing of network ports
Information about the cyber security of other Commend products can
be found in the respective data sheets and product manuals.
For more information, visit:
trust.commend.com

id8 data sheet – V1.0/1023 commend.com P 5 / 12Subject to change without notice.
AUDIO
Microphone: 2 digital MEMS microphones
Loudspeaker: special membrane for optimum
sound quality, 1 × 8Ω
Sound pressure level: max. 95dB at 0.5m (1.6 ft)/89dB at 1m
(3.3 ft)
Amplifier: integrated class-D amplifier
output power: 10W
Audio bandwidth: up to 20kHz
Audio codecs: Opus, G.722, G.711 a-law and G.711 u-law
DISPLAY
Technology: Touch screen (IPS-TFT)
Size (diagonal): 8 in
Resolution (W x H): 1280 × 720px
Luminance: typically 600 cd/m²
Status indication: multifunctional LED (red, green, blue)
Keypad: illuminatable push-to-talk (PTT) button
CAMERA (ID8 TD CM ONLY)
Image sensor: RGB CMOS, 1/3in
Lens: F2.2, fixed aperture
Camera angle: vertical: 62°
horizontal: 78°
diagonal: 90°
Lighting conditions: B/W: 1 lux; colour: 1.5lux
Resolution (W x H): 1280 × 960px
Frame rate: up to 30fps
Video streaming: up to 6 simultaneous HTTP video streams
Video codecs: H.264 (SIP video and ONVIF), MJPEG
(HTTP video and ONVIF) and RTSP
ONVIF specification: ONVIF Profile S
PROTOCOLS
Protocols IPv4, IPv6, TLS, TCP, UDP, HTTP (RFC 2617,
RFC 3310), HTTPS (RFC 2818), RTP (RFC
3550), 802.1x EAP-TLS (RFC 5216), 802.1x
EAP-MD5 (RFC 2284), RTCP, RTSP (RFC
2326), DHCP, DHCPv6, SDP (RFC 2327, RFC
4566), SSDP, SIP (RFC 3261), SIP over TLS,
SNMPv2c, STUN (classicstun), SMTP, DTMF
Decoding (RFC 2976, RFC 2833, SIP Info),
ICMPv6 (Router discovery), MQTT (ISO/IEC
20922)
CONNECTION PORTS AND INTERFACES
Network: RJ45 port for Ethernet and PoE+
(10/100 Mbit/s)
Cabling 1): min. Cat. 5, shielded
USB 2): 3 × USB2.0 (type A) for external devices
Inputs 3): 3 inputs for floating contacts 4)
(switches, push buttons, relay outputs etc.)
Outputs 3): 2 relay outputs 5), max. switching voltage:
60VDC, 30 VACpeak; max. switching current
(per output): 2 A; max. switching power (per
output): 60W (DC), 37.5VA (AC);
expected electrical life: min. 105(30
VDC/2A), min. 2 × 105(30VDC/1 A)
POWER SUPPLY
PoE: PoE+: IEEE 802.3at/Class 4
External power supply: PoE injector PA 25W POE-DC or
IP Secure Connector IP-CON
Power consumption:
ID8 TD: idle: approx. 3.2W (standalone)
max.: 20.8W 6)
ID8 TD CM: idle: approx. 4.0W (standalone)
max.: 21.8W 6)
ID8 DKHS: min.: 0.165W
max.: 0.190W
ID8 GM: min., max: < 0.01W
MECHANICAL PROPERTIES
IP rating: IP20 using ID8 DK
IP30 using ID8 SH or ID8 FB
IK rating: IK07 (acc. to EN 62262)
Front panel: chemically strengthened glass,
1.8 mm (0.07 in)
Operating temperature: –10°C to +50°C (+14°F to +122°F)
Storage temperature: –10°C to +55°C (+14°F to +131°F)
Relative humidity: up to 95%, not condensing
Weight incl. packaging: approx. 1,050g
DIMENSIONS (H × W × D)
Desktop: 117 × 245 × 149 mm (4.61 x 9.65 x 5.87 in)
Flush mounted: 142 × 245 × 17 mm (5.59 x 9.65 x 0.67 in) 7)
Surface mounted: 142 × 245 × 40 mm (5.59 x 9.65 x 1.57 in)
CERTIFICATIONS AND CONFORMITY
Device: EN61000-6-2, EN61000-6-3,
EN55032 ClassB, EN55035,
IEC/EN 62368-1, EN62262 IK07,
FCC Part 15 ClassB , ICES-003 Class B
TECHNICAL DATA
1) The maximum line length of Cat. 5 cabling in a LAN is 100 m (328 ft) – e.g. from
switch to device.
2) The maximum line length of the USB connections is 5 m (16 ft).
3) The maximum line length of an input (IN1 to IN3) or an output (OUT1 and OUT2)
is 30 m (98 ft).
4) In the „ON“ switch position, the switching resistance must be less than 1 kΩ.
5) The relay output may only be connected to an ES1 or a SELV circuit! An ES1 circuit
as per IEC/EN/UL 62368-1 or a SELV circuit as per IEC/EN 60950-1 must be sepa-
rated safely from a dangerous electrical circuit (e.g. 230 V or 110 V mains power),
e.g. by means of double insulation. The ES1 or SELV circuit must not exceed 60
VDC or 42.4 VACpeak (30 VACe)!
6) Condition for power draw: Full load (1kHz 0dBFS sine, 100% display brightness,
both relays swiched, both RGB LEDs active, bidirectional video call active, USB 3
× 2.5W)
7) For flush mounting, the device extends 40 mm (1.57 in) into the wall.
ID8 DKDD: 1 module 2 modules 3 modules 4 modules 5 modules
min., o 0.165 W 0.235 W 0.300 W 0.365 W 0.435 W
max. 0.885 W 1.670 W 2.445 W 2.465 W 2.460 W
ACCESS
The device can be accessed through IPv4 (DHCP), IPv6 (link-local)
and zeroconf. For information on accessing the web interface, see the
product manual.
EXTENT OF SUPPLY
– Control desk
– Microfiber cloth
– Device identification document
– Short reference
SYSTEM REQUIREMENTS
– Compatible SIP server or
– Serverless operation or
– Symphony Cloud (basic
functionality)
CONFIGURATION SOFTWARE
– Set-Up min. version 2.4

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EB1E1A – USB I/O extension module for Intercom
stations with USB port.
ID5 WMHS – Wall kit with handset. ASKKAT5-3S – Cat. 5 Ethernet cable, 3 m
(9.84 ft).
IP-CON – IP security switchbox for secure
connection between an Intercom station,
network and door opener.
IP-BRIDGE – IP converter box with metal
housing for extending the Ethernet network via
2-wire connections.
ID8 DKDD – The direct dialling buton module
with desk kit provides access to configurable
actions and contacts with one button press
while providing status information with each
button‘s LED.
ID8 GM – A Gooseneck microphone for superior
audio quality that keeps your hands free and
attaches seamlessly to your device.
ID8 DK – The id8 desk kit provides excellent
ergonomics while keeping a sleek look and
clutter free desk. It can be extended with a
gooseneck microphone and attaches to more
accessories‘ desk kits.
ID8 DKHS – The proven Commend handset with
desk kit extends your Symphony control desk
and provides excellent sound quality for the
control desk operator of the future.
ID8 FB – Gypsum wall/panelkit reimagined for
id8; manages a seemless look for installation e.g.
in a drywall.
Requires Ethernet socket MODJ8-8KUPPL.
ID8 SH – Surface mount kit made of
powdercoated stainless steel; intended for
subsequent installation on a wall or on thin walls.
AFIL-USB – Audio induction loop upgrade kit
for transmission of Intercom audio signals to
hearing aids; suitable for all Intercom stations
with USB port.
EB3E2A-AUD – I/O extension module with audio
interface port for Intercom stations with USB
port, optimised for Series WS and Concerto
mounting kits.
EB8E8A – I/O extension module for Intercom
modules with USB port, for installation on top-
hat rail.
ACCESSORIES

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INSTALLATION INSTRUCTIONS
MOUNTING INSTRUCTIONS
– Do not place the device in areas where it may become wet or damp,
and avoid overly dusty, humid and high temperature environments.
– For installing the Intercom station, the following mount kits are
available separately: ID8 DK, ID8 SH, ID8 FB.
– Do not install the Intercom station on unstable walls or on surfaces,
which cannot support the device’s weight.
– Make sure the mount kit is not subject to torsional forces (e.g. on
uneven walls).
– No water may penetrate into the surface mount kit ID8 SH or the
gypsum wall/panel mount kit ID8 FB. Therefore, make sure the
mounting kit is waterproof (towards the wall).
– Use moistened microfibre cloths for cleaning the Intercom station.
SAFETY INSTRUCTIONS
– This device shall be installed or replaced by trained and qualified
personnel only.
– Only use recommended tools when installing the device.
– Observe the country-specific standards for installation, mounting
and configuration.
– All connected circuits shall fulfil the following requirements:
– Safety Extra Low Voltage (SELV) and Limited Power Source
(LPS) according to IEC/EN 60950-1 or
– ES1, PS2 circuits and Annex Q (Limited Power Source) according
to IEC/EN/UL 62368-1
– Only accessories that comply with the device’s technical
specifications shall be used.
– Use shielded Ethernet cables only.
– Do not make any unauthorised modifications to the device.
– The front of the Intercom station is made of glass. Do not use the
Intercom station when the glass is damaged.
– This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
NOTE: ACCESSIBILITY
– For a barrier-free accessibility, it is recommended to mount the
Intercom station with sucient distance to walls or corners.
– When mounting the Intercom station ID8 TD CM, pay attention to
the correct camera angle in terms of accessibility so that wheelchair
users and children can be detected by the camera:
62° (vertical) x 78° (horizontal)
RECOMMENDED MOUNTING HEIGHT
The upper edge of the Intercom station approx. 1,650 mm (65 in) from
the finished floor. Adapt the mounting height to the individual needs.
1.650 mm (65 in)
62°
78°

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DIMENSIONS
ID8 FULL WIDTH SETUP, WITHOUT GOOSENECK MICROPHONE
Measuring units in mm (in), not to scale!
332.5 (13.09) 80 (3.15)
420 (16.5)
+85 (3.35) per ID8 DKDDS,
max. 760 (29.9)
173 (6.81)
117 (4.61)
245 (9.65)
142 (5.59)
ID8 TD/ID8 TD CM
Measuring units in mm (in), not to scale!
35 (1.38)
16 (0.63)
ID8 TD/ID8 TD CM WITH DESK KIT ID8 DK
Measuring units in mm (in), not to scale!
117 (4.61)
111 (4.37)
149 (5.87)
ID8 TD/ID8 TD CM WITH DESK KIT ID8 DK AND
HANDSET WITH DESK KIT ID8 DKHS
Measuring units in mm (in), not to scale!
149 (5.87)
120 (4.72)
174 (6.85)
173 (6.81)

id8 data sheet – V1.0/1023 commend.com P 9 / 12Subject to change without notice.
ID8 TD/ID8 TD CM WITH DESK KIT ID8 DK AND GOOSENECK MICROPHONE ID8 GM
Measuring units in mm (in), not to scale!
276 (6.93)
102 (4.01)
149 (5.87)
max. 370 (14.6)
ID8 TD/ID8 TD CM WITH GYPSUM WALL/PANEL MOUNT KIT ID8 FB
Measuring units in mm (in), not to scale!
124 (4.88)
1)
42
(1.65)
16.5 (0.65)
2)
133 (5.24)
235 (9.25) 1)
3 (0.12) to
25 (0.98)
3)
3) Wall/panel thickness
2) Dimensions of the device
1) Cut-out for wall mounting

id8 data sheet – V1.0/1023 commend.com P 10 / 12Subject to change without notice.
ID8 TD/ID8 TD CM WITH SURFACE MOUNT KIT ID8 SH
Measuring units in mm (in), not to scale!
100 (3.94)
1)
137 (5.39)
142 (5.59)
2)
24 (0.94)
15.5 (0.61)
2)
200 (7.87)
1)
240 (9.45)
245 (9.65)
2) 2)
Dimensions of the device
1)
Dimensions for wall holes (ø 5 mm/0.2 in)
CONNECTIONS
RJ45
Factory
reset
USB 2.0
I/Os
IN3
GND
OUT2 NC
OUT2 COM
OUT2 NO
IN1 IN2 OUT1 NC OUT1 COM OUT1 NO
USB 2.0 3-pin (gooseneck
microphone)
WALL KIT WITH HANDSET ID5 WMHS (WITH ID8 FB)
Measuring units in mm (in), not to scale!
50 (1.97)
Handset
45
(1.77)
9
(0.35)
Cable tie
ID8
WALL KIT HANDSET ID5 WMHS ( WITH ID8 SH)
Measuring units in mm (in), not to scale!
47 (1.85)
Handset
45
(1.77)
Cable tie
16
(0.63)
ID8