Compaq Evo n1005v - Notebook PC Quick start guide

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Software Guide
Compaq Notebook Series
Document Part Number: 272631-001
June 2002
This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using diagnostic utilities to
help detect, solve, and prevent problems.
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© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, Presario, RomPaq, and SoftPaq are
trademarks of Compaq Information Technologies Group, L.P. in the U.S.
and/or other countries. Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and/or other countries. All other product
names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Software Guide
First Edition June 2002
Reference Number: N1005/900
Document Part Number: 272631-001
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Software Guide iii
Contents
1 Power Management
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Using Standby and Hibernation . . . . . . . . . . . . . . . . . . . . 1–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Selecting Standby, Hibernation or Shutdown . . . . . . 1–3
Using Hibernation or Standby While
Playing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Standby, Hibernation and Shutdown Procedures. . . . . . . 1–4
Identifying Power Controls and Indicators . . . . . . . . 1–4
Using the Default Power Procedures. . . . . . . . . . . . . 1–5
Setting Power Procedure Preferences . . . . . . . . . . . . 1–6
Managing Low-Battery Conditions . . . . . . . . . . . . . . . . . 1–7
Identifying a Low-Battery Condition . . . . . . . . . . . . 1–7
Identifying a Critical Low-Battery Condition . . . . . . 1–8
Resolving Low-Battery Conditions . . . . . . . . . . . . . . 1–9
Charging a Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Monitoring the Charge in a Battery Pack. . . . . . . . . . . . 1–11
Obtaining Accurate Charge Information . . . . . . . . . 1–11
Displaying Charge Information on the Screen . . . . 1–11
Battery Conservation Procedures and Settings . . . . . . . 1–12
2 Security Management
Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1
If You Forget a Password. . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Using a Power-On Password . . . . . . . . . . . . . . . . . . . . . . 2–2
Setting, Changing or Deleting a Power-On Password 2–2
Entering a Power-On Password. . . . . . . . . . . . . . . . . 2–3
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iv Software Guide
Contents
Using a Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Using DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Protecting a Hard Drive with DriveLock . . . . . . . . . 2–6
Accessing a Protected Hard Drive. . . . . . . . . . . . . . . 2–7
Changing a DriveLock Password or
Removing DriveLock Protection from a Drive . . . . . 2–8
Using Device Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Setting Device Security . . . . . . . . . . . . . . . . . . . . . . . 2–9
Connecting an Optional Cable Lock . . . . . . . . . . . . 2–10
3 Software Updates and Restorations
Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Preparing for a Software Update . . . . . . . . . . . . . . . . . . . 3–1
Accessing Notebook Model Information . . . . . . . . . 3–1
Accessing Software Updates . . . . . . . . . . . . . . . . . . . 3–2
Updating Software from the Internet. . . . . . . . . . . . . 3–2
Downloading and Installing a SoftPaq . . . . . . . . . . . 3–3
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
4 Setup Utilities and Diagnostics
Selecting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Using the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Selecting from the Main Screen . . . . . . . . . . . . . . . . 4–3
Selecting from the Advanced Screen. . . . . . . . . . . . . 4–4
Selecting from the Security Screen . . . . . . . . . . . . . . 4–5
Selecting from the Exit Screen . . . . . . . . . . . . . . . . . 4–6
Using Compaq Diagnostics for Windows . . . . . . . . . . . . 4–6
Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 4–7
Accessing Compaq Diagnostics . . . . . . . . . . . . . . . . 4–7
Obtaining, Saving or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 4–7
Obtaining, Saving or Printing
Diagnostic Test Information . . . . . . . . . . . . . . . . . . . 4–8
Index
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Software Guide 1–1
1
Power Management
Selecting a Power Source
Any supported power source can be used to work in most
software applications, but some tasks require the specific power
sources described in the following table.
Task Power Source
Work in a software
application.
■Charged battery pack in the
notebook.
or
■External power supplied through
one of the following devices:
❖AC Adapter
❖Optional Aircraft Power Adapter
❖Optional Automobile Power
Adapter/Charger
Charge or calibrate a
primary or external
battery pack.
External power supplied through the
AC Adapter.
Install or modify system
software.
External power supplied through the
AC Adapter.
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1–2 Software Guide
Power Management
Using Standby and Hibernation
Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or by
the system.
Standby
Standby in the Microsoft Windows XP and Microsoft
Windows XP Home operating systems reduces power to system
components that are not being used. When Standby is initiated,
your work is saved in RAM (random access memory) and the
screen is cleared. When you exit Standby, your work returns to
the screen where you left off.
Hibernation
Hibernation saves all information in RAM to a hibernation file
on the hard drive, then shuts down the notebook. When you exit
Hibernation, your work returns to the screen where you left off.
If a power-on password is set, the password must be entered to
exit Hibernation.
Hibernation is enabled by default, but can be disabled (usually to
save space on the hard drive). Disabling Hibernation is not
recommended. When Hibernation is disabled, system-initiated
Hibernation cannot save your work if the notebook reaches a
critical low-battery condition while it is on or in Standby.
To verify that Hibernation is enabled, select Start > Control
Panel > Performance and Maintenance > Power Options icon.
Select the Hibernate tab, then ensure that the Enable Hibernation
check box is selected.
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Power Management
Software Guide 1–3
Selecting Standby, Hibernation or Shutdown
If you plan to resume shortly—Initiate Standby. Standby clears
the screen, uses less power than leaving the notebook on, and
your work returns instantly to the screen when you exit Standby.
A fully charged new battery pack can support Standby for at least
two days. A battery pack that has been frequently charged and
discharged will support Standby for less time.
If you plan to resume within one week—Initiate Hibernation.
Hibernation clears the screen, saves your work to the hard drive,
and uses much less power than Standby. Returning to work saved
in Hibernation takes longer than returning to work saved in
Standby, but is faster than returning to your place manually after
restarting the notebook. A fully charged battery pack supports
Hibernation indefinitely.
If the notebook will be disconnected from external power for
more than one week—Recharge the battery pack before using it
to run the notebook.
Using Hibernation or Standby While Playing
Media
ÄCAUTION: To prevent possible video degradation and loss of audio
or video playback functionality, do not initiate Standby or
Hibernation while playing media.
If you are playing a medium in an optional drive, turn off the
medium before initiating Standby or Hibernation.
If Standby or Hibernation is accidentally initiated while a
medium is playing:
1. Exit Standby or Hibernation.
2. Restart the notebook.
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1–4 Software Guide
Power Management
Standby, Hibernation and Shutdown
Procedures
Identifying Power Controls and Indicators
Standby, Hibernation, and shutdown procedures use the following
light and controls:
1 Power/standby light
2 Fn+F3 hotkeys (default Standby)
3 Power button
4 Display switch
Identifying power controls and indicators
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Power Management
Software Guide 1–5
Using the Default Power Procedures
The following table describes the default procedures for manually
turning the notebook on and off, for manually initiating or exiting
Standby or Hibernation, and for turning off the display when the
notebook is closed while it is on.
You can assign different functions to the power button and
display switch. For instructions, see “Setting Power Procedure
Preferences” in this chapter.
Task Procedure Result
Turn the notebook
on from shutdown.
Press the power
button.
■Power/standby light
turns on.
■Operating system
loads.
Shut down the
notebook.
Shut down the
notebook as
directed by your
operating system
documentation.
■Operating system
closes.
■Power/standby light
turns off.
■Computer turns off.
Turn off the
display when the
notebook is closed
while it is on.
Close the notebook. Closing the notebook
activates the display
switch, which turns off
the display.
Initiate Standby. Press Fn+F3
hotkeys.
or
Select Start > Turn
Off Computer >
Stand By.
■Power/standby light
blinks.
■Screen clears.
■Your work is saved
in system memory.
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1–6 Software Guide
Power Management
Setting Power Procedure Preferences
To access the settings that change the functions of the power
button and display switch, select Start > Control Panel >
Performance and Maintenance > Power Options icon >
Advanced tab.
The initiate Hibernation setting is available only if Hibernation is
enabled. Hibernation is enabled by default. To verify that
Hibernation is enabled, select Start > Control Panel >
Performance and Maintenance > Power Options icon. Select the
Hibernate tab, then ensure that the Enable Hibernation check box
is selected.
For more information about power options settings, refer to your
operating system documentation.
Exit Standby. Press the power
button.
■Power/standby light
turns on.
■Your work returns
to the screen.
Initiate
Hibernation.
Assign this function
as instructed in
“Setting Power
Procedure
Preferences” in this
chapter.
■Power/standby light
turns off.
■Screen clears.
■Your work is saved
to the hard drive
and the notebook
turns off.
Exit Hibernation. Press the power
button.
■Power/standby light
turns on.
■Your work returns
to the screen.
Task Procedure Result
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Power Management
Software Guide 1–7
Managing Low-Battery Conditions
Identifying a Low-Battery Condition
When the battery pack reaches a low-battery condition, the
system beeps several times and the battery light blinks.
Identifying the battery light
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1–8 Software Guide
Power Management
Identifying a Critical Low-Battery Condition
If a low-battery condition is not resolved, the notebook enters a
critical low-battery condition. In a critical low-battery condition:
■If Hibernation is enabled and the notebook is on or in
Standby, the notebook then initiates Hibernation.
■If Hibernation is disabled and the notebook is on or in
Standby, the power/standby light blinks. The notebook
remains briefly in Standby, then shuts down and your
unsaved work is lost.
✎Hibernation is enabled by default. To verify that Hibernation is
enabled, follow the instructions in “Setting Power Procedure
Preferences” earlier in this chapter.
Identifying the power/standby light
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Power Management
Software Guide 1–9
Resolving Low-Battery Conditions
When External Power Is Available
Select one of the following options:
■Connect the notebook to an electrical outlet.
■Plug an optional Automobile Power Adapter/Charger into the
notebook and into a vehicle cigarette lighter receptacle.
■Plug an optional Aircraft Power Adapter into the notebook
and into the in-seat power supply available on some
commercial aircraft. (An Aircraft Power Adapter can run the
notebook but cannot charge a battery pack.)
When a Charged Battery Pack Is Available
Turn off the notebook or initiate Hibernation, then insert a
charged battery pack. For instructions, see the Hardware Guide,
Chapter 3, “Battery Pack,” on this CD.
When No Power Source Is Available
Shut down the notebook or initiate Hibernation.
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1–10 Software Guide
Power Management
Charging a Battery Pack
ÄCAUTION: Allow sufficient air circulation around the notebook and
the AC Adapter during use and while charging the battery pack to
ensure adequate cooling of the devices. Prevent direct exposure to
radiant heat sources.
To charge a battery pack, connect the notebook to external power
through:
■The AC Adapter.
■An optional Automobile Power Adapter/Charger.
Charging may be delayed if a battery pack is new, has not been
used for 2 weeks or more, or is much warmer or cooler than room
temperature.
While the battery pack is charging, the battery light turns on. The
light turns off when the battery pack is fully charged.
Identifying the battery light
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Power Management
Software Guide 1–11
Monitoring the Charge in a Battery Pack
Obtaining Accurate Charge Information
To increase the accuracy of the battery charge display:
■Allow a battery pack to discharge to the low-battery level
through normal use before charging it.
■When you charge a battery pack, charge it fully.
■Calibrate a new battery pack before you charge it.
■Calibrate an in-use battery pack that has not been used for
one month or more before you charge it.
Displaying Charge Information on the Screen
The amount of charge remaining in the battery pack is displayed
on the Power Meter tab.
To display the battery charge information, select Start > Control
Panel > Performance and Maintenance > Power Options icon >
Power Meter tab.
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1–12 Software Guide
Power Management
Battery Conservation Procedures and
Settings
Use the following procedures to conserve power while the
notebook is running on battery power:
■Turn off local area network (LAN) connections, and exit
modem applications when you are not using them.
■Disconnect external equipment you are not using that is not
connected to an external power source.
■If you leave your work, initiate Standby or Hibernation or
shut down the notebook.
■Stop or remove a PC Card that you are not using.
■Use the Fn+F7 and Fn+F8 hotkeys to quickly increase or
decrease screen brightness as you work.
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Software Guide 2–1
2
Security Management
This chapter describes security features specific to your
notebook. For information about Windows XP Professional or
Windows XP Home security features, refer to your operating
system documentation.
Security Features Quick Reference
To Protect Against This Risk Use This Feature
Unauthorized use of the notebook Power-on password
Unauthorized access to the notebook
system upon starting up
Setup password
Unauthorized access to the contents of a
hard drive
DriveLock
Enable or Disable a CD-ROM drive, floppy
drive, or a parallel port during notebook
startup
Device Security
Unauthorized removal of the notebook Security cable slot
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2–2 Software Guide
Security Management
If You Forget a Password
■If you forget your power-on password or setup password,
refer to Worldwide Telephone Numbers, included with the
notebook, for the General Information number to call for
information about contacting a Compaq authorized service
provider.
■If you forget your DriveLock password, the hard drive is
permanently unusable.
Using a Power-On Password
A power-on password prevents unauthorized use of the notebook.
After being set, a power-on password must be entered each time
the notebook is turned on, restarted, or exits Hibernation. A
power-on password:
■Can be the same as any other password.
■Does not display as you set, enter, change, or delete it.
■Must be set and entered with the same keys. For example,
a password set with keyboard number keys will not be
recognized if entered with embedded keypad number keys.
■Can include up to 8 alphanumeric characters and is not case
sensitive.
Setting, Changing or Deleting a Power-On
Password
A power-on password is set, changed, or deleted in the Setup
Utility.
1. To open the Setup Utility, turn on or restart the notebook,
then press F10 while the To Change System Settings, Press
F10 message is displayed in the lower left corner of the
screen.
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Security Management
Software Guide 2–3
2. Select Security from the menu bar. (To select a menu, use the
arrow keys.)
3. Select the Set Power-On Password field. Then,
❏To set a power-on password:
a. Type the password in the New Password field, then
press enter.
b. Type the password in the Confirm New Password
field, then press enter.
❏To change a power-on password:
a. Type the current password in the Enter Current
Password field, then press enter.
b. Type the new password in the Enter New Password
field, press enter.
c. Type the new password in the Confirm New
Password field, then press enter.
❏To delete a power-on password, select the Set Power on
Password option, type the current password in the Enter
Current Password field, then press enter 3 times.
4. When you are prompted to continue, press enter.
5. To save your preferences and exit the Setup Utility, press esc
(or select Exit from the menu bar), select Exit Saving
Changes, then follow the instructions on the screen.
Entering a Power-On Password
When prompted as the notebook is turned on or restarted, or exits
Hibernation, type your password using the same keys you used to
set the password, then press enter. After 3 unsuccessful attempts
to enter the password, you must restart the notebook to try again.
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2–4 Software Guide
Security Management
Using a Setup Password
A setup password prevents unauthorized use of the notebook
settings when turning on or restarting the system.
A setup password:
■Can be the same as any other password.
■Does not display as you set, enter, change, or delete it.
■Must be set and entered with the same keys. For example,
a password set with keyboard number keys will not be
recognized if entered with embedded keypad number keys.
■Can include up to 8 alphanumeric characters and is not case
sensitive.
Setting, Changing or Deleting a Setup
Password
A setup password is set in the Setup Utility.
1. To open the Setup Utility, turn on the notebook, then press
F10 while the To Change System Settings, Press F10 message
is displayed in the lower left corner of the screen.
2. Select Security from the menu bar. (To select a menu, use the
arrow keys.)
3. Select Setup Password, then press enter.
❏To set a setup password:
a. Type the password in the New Password field, then
press enter.
b. Type the password in the Confirm New Password
field, then press enter.
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