Compaq ProLiant 8500 Installation and operation manual

Compaq Confidential – Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
ProLiant 8500 Servers
I/O Module Upgrade Guide
Second Edition (April 2001)
Part Number 216597-002
Compaq Computer Corporation

Compaq Confidential – Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Notice
© 2001 Compaq Computer Corporation
Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, and SmartStart Registered in U.S.
Patent and Trademark Office.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the
United States and other countries.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Second Edition (April 2001)
Part Number 216597-002

Compaq Confidential – Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Contents
Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Introduction .................................................................................................................1
Kit Contents..........................................................................................................2
Tools Required .....................................................................................................2
Upgrade Precautions....................................................................................................3
Preparing the Server ....................................................................................................4
Selecting an Upgrade Method ..............................................................................4
Preparing the Server for the Upgrade ...................................................................6
Updating the Drivers, System Partition, and Compaq Insight Manager
Console.................................................................................................................7
Migrating the System..........................................................................................10
Removing the Existing I/O Module...........................................................................11
Removing the Cable Management Arm .............................................................11
Accessing the Existing I/O Module....................................................................12
Removing the I/O Module..................................................................................14
Transferring I/O Expansion Boards Between the I/O Modules .................................16
Removing PCI Expansion Boards from the Existing I/O Module......................16
New I/O Module PCI/PCI-X Slot Information...................................................17
Installing the I/O Expansion Boards in the New I/O Module.............................20
Installing the Remote Insight Lights-Out Edition Board ....................................22
Installing the New I/O Module ..................................................................................25
Completing the Upgrade............................................................................................26
Installing the New Labels ...................................................................................26
Connecting the Cable Management Arm and Cables .........................................27
Transferring the Serial Number to the New I/O Module ....................................28
Confirming the Serial Number and Service Number Display ............................29
Configuring the Server ..............................................................................................30

iv Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
continued
Removing the Virtual Power Button Cable................................................................31
Removing Cable Segment A...............................................................................31
Removing Cable Segment B...............................................................................36
Removing Cable Segment C...............................................................................39
Index

Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Compaq ProLiant 8500 Servers I/O Module
Upgrade Guide
Introduction
Use this option kit and the instructions provided in this guide to add PCI-X
technology and the ROM-Based Setup Utility (RBSU) to Compaq
ProLiant™ 8500 servers.
The upgrade is performed by one of two methods. The method used depends
on the current server setup and operating system. Depending on the current
setup, the operating system may have to be reinstalled.
After the upgrade, the server will become a ProLiant DL760 server model. A
new service number will be assigned to the server to identify the new
components. This service number will be used to identify the type of system
you have and will ensure that proper help and diagnosis is given by the
Compaq Call Center or service technician. You will maintain the current
system serial number. When you call for service, provide both the original
system serial number and the upgrade service number.
CAUTION: If you are planning to upgrade the server with the I/O module
upgrade and the 900-MHz processor upgrade simultaneously, perform the I/O
module upgrade first. Performing the I/O module upgrade first will ensure the
latest BootBlock ROM chip is installed in the server.

2Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
IMPORTANT: Refer to the section, "Preparing the Server for the Upgrade," for a list of the
ProLiant DL760 supported operating systems. Also, the server will only support three 5V
I/O expansion boards and eight 3.3V I/O expansion boards. For detailed PCI/PCI-X
expansion slot information, refer to the “PCI-X and PCI Bus Distribution Guidelines PCI-X
and PCI Bus Distribution Guidelines” section of this document.
NOTE: The I/O module upgrade will take approximately two to four hours to complete.
Duration may vary from case to case.
Kit Contents
The following items are included in this kit:
■ I/O module prewired for an optional Remote Insight Lights-Out Edition
board
■ Compaq SmartStart™ for Servers 5.0 CD
■ Compaq ProLiant DL760 Documentation CD
■ ProLiant 8500 I/O Module Upgrade Migration diskette
■ Compaq ProLiant 8500 Server I/O Module Upgrade Quick Installation
poster
■ Two PCI/PCI-X access panel hood labels
■ One ProLiant DL760 server label
■ Two service number labels
Tools Required
A Torx T-15 or a flathead screwdriver will be required to complete this
upgrade.

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 3
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Upgrade Precautions
WARNING: There is a risk of personal injury from hazardous energy levels. The
installation of options and routine maintenance and servicing of this product
shall be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
WARNING: To reduce the risk of personal injury or damage to the equipment,
refer to the documentation supplied with the system, and observe the
appropriate safety precautions and option installation instructions.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching them.
WARNING: To reduce the risk of electric shock or damage to the equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded electrical outlet that is easily
accessible at all times.
■ Disconnect power from the system by unplugging the power cord from
either the electrical outlet or the system.
CAUTION: To prevent damage to the system, you must become static-free by
touching a screw or unpainted surface on the system’s housing before
beginning these procedures. In addition, avoid touching any exposed metal on
the option board and chip or on the system’s circuit boards.

4Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Preparing the Server
This section explains the two upgrade methods that can be used. Also, the
procedures necessary to prepare the existing server for the upgrade are
discussed in this section.
Selecting an Upgrade Method
The I/O module upgrade can be performed by either of two methods. The
method to use depends on the existing server setup.
IMPORTANT: Using Method 1 is strongly recommended. Reinstalling the operating
system using the SmartStart for Servers 5.0 CD results in a cleaner upgrade.
■ Method 1—This method is the preferred method. It involves reinstalling
the supported operating system using SmartStart for Servers 5.0.
■ Method 2—This method involves keeping the same supported operating
system, but updating the System Partition with the System Dispatcher
and Compaq Server Diagnostics utilities, updating the drivers, and
updating the Compaq Insight Manager™Console using the Compaq
Management 5.0 CD.
Use Table 1 to determine the supported operating systems for the
ProLiant DL760 server and Table 2 to determine the upgrade method to use.
Table 1
Supported Operating Systems.
Operating System Vendor Version
Windows NT Server 4.0
Windows NT Server 4.0 Enterprise Edition
Windows 2000 Advanced Server
Microsoft
Windows 2000 Server
NetWare 4.2 SMP
NetWare 4.2
Novell
NetWare 5 and 5.1
SCO UnixWare 7.1.2

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 5
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Table 2
Upgrade Methods
Scenario Method to Use Explanation
No operating system is installed
on the existing server.
Method 1 SmartStart for Servers 5.0
will be used to install a
supported operating system.
A non-supported operating system
is installed on the existing server.
Method 1 SmartStart for Servers 5.0
will be used to reinstall a
supported operating system.
New expansion boards will be
added to the new I/O module.
Method 1 Reinstalling the operating
system with SmartStart for
Servers 5.0 ensures that the
correct drivers are loaded.
The 5V expansion boards on the
existing secondary bus must be
moved to the primary bus due to
the new slot keying on the 3.3V
secondary bus.
Method 1 Reinstalling the operating
system with SmartStart for
Servers 5.0 ensures that the
correct drivers are loaded.
The existing server has a
supported operating system, but it
will be reinstalled.
Method 1 Reinstalling the operating
system with the SmartStart
for Servers 5.0 CD provides a
cleaner upgrade.
The existing server has a
supported operating system, but it
will not be reinstalled.
Method 2 SmartStart for Servers 5.0
must be used to update the
System Partition and the
drivers.
Note: If upgrade Method 2 is used, do not install any new expansion boards during the
I/O module upgrade.

6Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Preparing the Server for the Upgrade
After you have determined which upgrade method to use, use the following
procedures to prepare the server for the upgrade:
CAUTION: The ProLiant 8500 I/O Module upgrade process may destroy data on
the server. To ensure that you do not lose data, always back up the server
before starting the upgrade process.
CAUTION: Disconnect any data drives present to prevent data from being
erased when running the Erase utility from SmartStart.
1. Back up your data.
2. Shutdown the operating system as described in the operating system’s
instructions.
3. Disconnect any data drives.
4. Power down the server.
5. Gather the kit contents.
Upgrade Method 1
IMPORTANT: Using upgrade Method 1 is strongly recommended. Reinstalling the
operating system using the SmartStart for Servers 5.0 CD results in a cleaner install.
If Method 1 is used, proceed to the “Migrating the System”section of this
guide. You will install (reinstall) the operating system after the migration has
taken place.
Upgrade Method 2
If Method 2 is used, go to the “Updating the Drivers, System Partition, and
Compaq Insight Manager Console”section of this guide.

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 7
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Updating the Drivers, System Partition, and
Compaq Insight Manager Console
USE THESE INSTRUCTIONS ONLY IF YOU ARE USING UPGRADE
METHOD 2 TO PERFORM THE UPGRADE.
IMPORTANT: SmartStart for Servers 5.0 can no longer be used to create a Compaq
Server Diagnostics diskette. If the server is not installed with a System Partition, a new
version of the Compaq Server Diagnostics utility will need to be downloaded from the
Compaq website. To access the Compaq website, log on to the Internet and point the
browser to:
www.compaq.com
IMPORTANT: If the server does not have a System Partition, do not perform the
“Updating the System Partition”section that follows. Perform only the “Updating the
Drivers”and “Updating the Compaq Insight Manager Console”sections and then continue
to the “Migrating the System”section.
Updating the Drivers
Software drivers and utilities have been updated to support the new PCI-X
architecture included in this upgrade. To update the Support Software and
Health Drivers specific to your operating system perform the following:
■ Microsoft Windows NT 4.0 and Windows 2000
1. Insert the SmartStart for Servers 5.0 CD in the server and allow Autorun
to execute.
2. Select and install the appropriate Compaq Support Paq following the
screen instructions.

8Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
■ Novell NetWare
1. Insert the SmartStart for Servers 5.0 CD in the server.
2. Mount the CDROM drive.
3. Run the update utility by typing:
LOAD CPQSMST500:CPQSUPSW\NSSD\INSTALL\CPQNSSU.NLM
4. Follow the screen instructions.
■ SCO UnixWare
IMPORTANT: Uninstall the existing Extended Features Supplement (EFS) prior to
performing this procedure. Refer to the documentation included with your version of the
SCO UnixWare EFS for procedures on uninstalling.
1. Insert the SmartStart for Servers 5.0 CD in the server.
2. Mount the CDROM drive.
3. Execute the following command:
pkgadd –d /<mountpoint>/ssup/uwar7/cpqefs.pkg
NOTE: Unix commands must be typed in lowercase.
NOTE: Check the Compaq website for the latest drivers. Access the Compaq website at:
www.compaq.com/support/files/server/us/index.html
Follow the instructions provided on the website to obtain and install the latest drivers for
your operating system.

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 9
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Updating the System Partition
The System Partition must be updated with the System Dispatcher and
Compaq Server Diagnostics utilities. To update the System Partition:
1. Insert the SmartStart for Servers 5.0 CD into the server.
2. Boot the server.
3. After the system is restarted, click the Update the System Partition
icon from the screen to update the System Dispatcher and Compaq
Server Diagnostics utilities. After the System Partition is updated, the
server will reboot.
4. Remove the SmartStart for Servers CD during the reboot.
Updating the Compaq Insight Manager
Console
The Compaq Insight Manager Console must be updated. To do the update
perform the following:
1. Insert the Compaq Management 5.0 CD on any Management Console
machine.
2. Follow the screen instructions to perform the update.
3. Remove the Compaq Management 5.0 CD.
CONTINUE WITH THE “MIGRATING THE SYSTEM” SECTION OF
THIS GUIDE.

10 Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Migrating the System
To maintain the original system serial number when upgrading to the new I/O
module, a serial number migration is necessary. The serial number migration
process transfers the serial number and the Environmental Variables (EVs) of
the existing server onto the new I/O module. To begin this process, follow
these steps:
1. Insert the ProLiant 8500 I/O Module Upgrade Migration diskette into
the server.
2. Boot the server. Two options will display on the screen:
GPrepare for Migration
GExit and Reboot System
3. Select Prepare for Migration by pressing the P key.
The system will continue with “Collecting Migration Information…”
When this process completes, the confirmation message, “Migration
information collected and saved successfully”will display.
The screen will also display the serial number of the server. Record the
serial number to later verify that the serial number migrated
successfully.
4. Leave the ProLiant 8500 I/O Module Upgrade Migration diskette in the
server.
IMPORTANT: If you are upgrading multiple servers, do not reuse the same ProLiant 8500
I/O Module Upgrade Migration diskette. Each upgrade kit is supplied with its own diskette.
5. Power down the server.
NOTE: For more information regarding powering down the server and accessing the I/O
board, refer to the server installation guide or maintenance and service guide supplied
with the server.
6. Disconnect all power cords from the server.

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 11
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Removing the Existing I/O Module
The section describes the procedures necessary to remove the existing I/O
module from the server.
Removing the Cable Management Arm
IMPORTANT: All PCI expansion boards must be removed from the server to perform the
upgrade. If you are performing Method 2, write down where the expansion boards are
located. When replacing the expansion boards in the new I/O module, they must be
placed in the same bus and slot location as they were in the existing I/O module.
NOTE: Label all cables before disconnecting them.
To remove the cable management arm:
1. Disconnect all cables from the PCI expansion boards (if installed).
2. Loosen the thumbscrew on the cable management arm bracket
 , and
lift up on the bracket
 to disconnect the bracket from the server.
3. Swing the cable management arm out of the way.
2
1
Figure 1. Removing the cable management arm
NOTE: For clarity, the cable management arm is not shown.

12 Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Accessing the Existing I/O Module
The ProLiant 8500 server has a top latch security screw on the top access
panel, as shown in Figure 2. The screw prevents access to the Processor and
Memory Module, and the I/O module. There is also a shipping screw between
the Processor and Memory Module and the I/O module.
1. Loosen the thumbscrews and slide the server out of the rack until it is
fully extended.
Figure 2. Loosening the rack thumbscrews
2. Loosen the top access panel screw  , slide the latch forward  , and
slide the top access panel
 toward the front of the server.
3
2
1
Figure 3. Opening the top access panel

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 13
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
3. Open the air baffle  in the I/O module.
4. Loosen the shipping screw between the Processor and Memory Module
and the I/O module
 as shown in Figure 4.
1
2
Figure 4. Loosening the shipping screw
5. Close the air baffle and the top access panel.
6. Slide the server into the rack.
7. Secure the server in the rack.

14 Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Removing the I/O Module
CAUTION: If the server is equipped with a three-segment virtual power button
cable, refer to the “Removing the Virtual Power Button Cable”section at the end
of this guide for further instructions before continuing with this section.
Removing the I/O module without disconnecting the virtual power button cable
can damage the cable.
1. Push in on the sides of the cam levers  on the I/O module and rotate
the top levers downward
 .
2. Pull the I/O module out of the rear of the chassis
 until it reaches the
module stop latches.
3
2
1
Figure 5. Releasing the existing I/O module

Compaq ProLiant 8500 Servers I/O Module Upgrade Guide 15
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
3. Press in the module stop latches  on both sides and pull the module out
of the chassis
 .
5
4
Figure 6. Removing the existing I/O module

16 Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Compaq Confidential –Need to Know Required
Writer: Ruben Garcia Project: Compaq ProLiant 8500 Servers I/O Module Upgrade Guide Comments:
Part Number: 216597-002 File Name: 216597-002 IO Module Upgrade Guide.doc Last Saved On: 3/15/01 1:49 PM
Transferring I/O Expansion Boards
Between the I/O Modules
This section provides instructions on removing I/O expansion boards from the
existing I/O module and installing them into the new I/O module.
IMPORTANT: If performing the upgrade Method 2, place the I/O expansion boards in the
same slots in the new I/O module as they were in the existing I/O module.
NOTE: Before installing an I/O expansion board into the new I/O module, ensure that the
PCI/PCI-X expansion slot will support the I/O expansion board. For detailed PCI/PCI-X
expansion slot information, see the “PCI-X and PCI Bus Distribution Guidelines”section of
this guide.
Removing PCI Expansion Boards from the
Existing I/O Module
1. Open the air baffle  to remove expansion board from slots 1 through 9.
2. Press down on the top of the PCI expansion slot release lever
 , and
open the lever toward the rear of the expansion slot
 .
3. Lift the PCI expansion board out of the slot
 .
2
3
4
1
Figure 7. Removing PCI expansion boards from slots 1 through 9
4. Perform steps 1 through 3 for all PCI expansion boards in slots
1 through 11, if installed.