Comparato Diamant SMART PRO User manual

VER. 3.21

COMPARATO NELLO SRL
2
Notices ___________________________________________________________________________
Technical features ________________________________________________________________________
Installation ______________________________________________________________________________________________
Connection to the ball valve _______________________________________________________________________________________________
Electrical connections __________________________________________________________________________
Reference positions __________________________________________________________________________
Emergency manual opening __________________________________________________________________________
Auxiliary microswitch signals __________________________________________________________________________
Position feedback __________________________________________________________________________
Operation __________________________________________________________________________
Fail Safe (optional) __________________________________________________________________________
Motor anti-overheating (optional upon request) __________________________________________________________________________
Monitoring __________________________________________________________________________
Wi-Fi communication (optional) __________________________________________________________________________
Serial RS458 communication - Modbus (optional) __________________________________________________________________________
Operating anomalies __________________________________________________________________________
General warranty conditions __________________________________________________________________________
NOTICES
Read the warnings contained in the manual carefully, since they provide important information about safe installation, use and maintenance. Installation and maintenance shall be performed in accordance with the
relevant regulations and the manufacturer's instructions. In case of failure and/or malfunctioning of the appliance, do not attempt any repair or direct servicing. Always contact qualified personnel, as provided by
law. Only qualified technicians are allowed to carry out any repair operation. Failure to comply with the provisions listed above may compromise the safety of the appliance.
TECHNICAL FEATURES
TABLE OF CONTENTS
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12
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DANGER:
DANGER:
12Vdc • 24Vdc • 24V 50/60 Hz • 100...240V 50/60 Hz
10W 25W 25W
2W 3W 3W
3W 5W 5W
11Nm 22Nm 40Nm
Diamant
SMART PRO Compact
SMART PRO Universal
SMART PRO
Power supply
Maximum power consumption during operation
Power consumption during standby
Heating resistance power
Supply cable
Signal cable
Auxiliary micro output
Rated torque
Control type ON/FF
Proportional positioning signal
Position signal dead band
Position signal impedance
Positioning feedback
Maximum position feedback current
Positioning accuracy
Motor rotation direction
Manual override
Rotation angle
Angular positioning correction
Operating time ( 90°)
Maximum noise
Protection degree
Connection to the valve
Accumulator
Emergency position
Fail safe operating time ( 90°)
Minimum charging time
Maximum power consumption
4 x 0,5 mm^2 (AWG 20) - Length 1m
12 x 0,2 mm^2 (AWG 24) - Length 1m
max 30Vdc - 0,1 A
2-point • 3-point • 0°- 45° - 90° • 0°- 90° - 180°
0-10V • 2-10V • 0-20 mA • 4-20 mA • PWM1 • PWM2
Adjustable: 1% • 3% • 5%
100kΩ(0-10V / 2-10V) • 500kΩ(0-20 mA / 4-20 mA) • 133kΩ(PWM)
2-10Vdc
40 mA
+/- 5%
Reversible
Release lever and button
90° • 180°
With Modbus or Wi-Fi interface
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO
ELECTRICAL DATA
ELECTRICAL DATA
FAIL SAFE
15s* • 30s • 60s • 120s 15s* • 30s • 60s • 120s 30s • 60s • 120s
45 dB (A) 60 dB (A)
Supercapacitors
Programmable opening / closing / intermediate
IP67
65 dB (A)
0,6 W 3 W 3 W
20s 26s 30s **
15 min (90°) • 60 min (180°) 9 min (90°) • 18 min (180°) 50 min (90°)
Comparato • ISO 5211 F03/F05 ISO 5211 F03/F05 ISO 5211 F05/F07
* time not available with 12Vdc power supply.
** for the 180° rotation angle fail safe operation, please contact our technical office.
Electrical hazard! The unit contains high-voltage equipment.
Scalding hazard! Even in normal operation conditions, the unit can reach very high temperatures which may cause scalds.

DO NOT REMOVE THE COVER!
SCREWS ARE SEALED.
AN OPEN COVER IS CONSIDERED AS EVIDENCE OF TAMPERING AND WILL VOID THE WARRANTY!
Diamant
SMART PRO Compact
SMART PRO Universal
SMART PRO
Frequency
Standard
Signal reception distance
Connection
Wi-Fi capability
Protocol
Standard
Speed
Bit n.
Stop bit
Parity
Operational room temperature
Storage and transport conditions
Maintenance
Certification
2,4 GHz
802.11 b/g/n - 802.11 n (2,4 GHz), up to 150 Mbps
160 meters with visible device
Access point - Web server
Operating parameters configuration, status and diagnostics
Modbus - RTU
EIA-RS 485 hald duplex mode
9600 Baud/s
8
1
None
-10°C... +50°C
-40°C... +80°C, RH max 95% - no condensa
None
CE
WI-FI *MODBUS
SAFETY
3
COMPARATO NELLO SRL
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO
* in case of environments with a high-density Wi-Fi, such as exhibitions or airports, the Wi-Fi communication could be hindered and/or there could be a slow connection.
INSTALLATION
The valve should be installed in such a way that the actuator connection is not facing downwards.
When the valve works with low-temperature fluids (possible frost formation on the valve stem) or with high-temperature fluids (danger of actuator overheating), it is advisable to install it in the recommended
position, as in the picture:
CAUTION:
Do not use high-pressure water directly on the ac-
tuator (e.g. a pressure washer).
FORBIDDEN POSITIONRECOMMENDED POSITION ALLOWED POSITION

CAUTION:
ELECTRICAL CONNECTIONS NEED TO BE DONE INSIDE A PROPER BRANCH BOX (not included).
COMPARATO NELLO SRL
4
CONNECTION TO THE BALL VALVE
ONLY IF NECESSARY
DIAMANT SMART PRO
with COMPARATO connection
DIAMANT SMART PRO with ISO 5211 connection
COMPACT SMART PRO • UNIVERSAL SMART PRO
ELECTRICAL CONNECTIONS
ALL UNCONNECTED WIRE TERMINALS
MUST BE ISOLATED.
** Only for MODBUS version
* POWER SUPPLY ACCORDING TO THE SELECTED VERSION
*
**
A
B
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO
FUSE FAST 100 mA
MICRO AUXMICRO AUXMICRO AUX

COMPARATO NELLO SRL 5
APPLICATION EXAMPLES
CAUTION:
If the actuator with 24V AC power supply is paired with control units/systems equipped with proportional voltage output (0-10V / 2-10V) and 24V AC single half-wave power supply, it is possible to make the
electrical connection according to the following scheme:
The actuator has a double half-wave power supply stage, therefore it cannot be used with other devices with single half-wave power supply stage sharing the same power
supply and the same command signal reference.
CONTROL UNIT
SINGLE HALF-WAVE
POWER SUPPLY
BLUE
BROWN
GREEN
WHITE
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

CLOSING (0°) INTERMEDIATE (45°) OPENING (90°)
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COMPARATO NELLO SRL
ROTATION ANGLE 90°
CLOSING (0°) INTERMEDIATE (90°) OPENING (180°)
ROTATION ANGLE 180°
REFERENCE POSITIONS
The manual override lever indicates the angular position of the actuator.
EMERGENCY MANUAL OPENING
The SMART PRO Series actuators are equipped with a manual override lever with motor unlocking system.
The manual override allows to activate the valve in case of emergency or black-out.
Actuator in OPENING position
Press the release button (A) and, simultaneously, rotate the lever (B) 90°
COUNTERCLOCKWISE, in order to move the actuator in the CLOSED position.
Actuator in CLOSING position
Press the release button (A) and, simultaneously, rotate the lever (B) 90°
CLOCKWISE, in order to move the actuator in the OPEN position.
UNIVERSAL SMART PRO
If the ball valve cannot be manually operated, it is possible to remove the plastic handle by pushing the lever in the direction of the arrow and operating the valve manually, using a size 17 spanner. In this case, pay
attention in order not to exceed a 60 Nm torque.
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
CAUTION:
If the actuator is electrically powered, once it’s manually opened/closed it keeps its position until the command signal changes.
CAUTION:
Auxiliary microswitches carry a maximum of 30V DC with a maximum current of 0.1A.
CAUTION:
If the actuator is equipped with Fail Safe system and it’s manually opened/closed with no electrical power, using the release button puts the system in the programmed safety
position until there is enough energy inside the supercapacitor.
AUXILIARY MICROSWITCH SIGNALS
The actuator has 2 free auxiliary microswitches (voltage-free), one on the opening position and the other on the closing position.
The auxiliary microswitches close the contact 5° before the limit switches of the actuator. The contact is switched even with no power supply.
POSITION FEEDBACK
Proportional voltage signal 2...10V, proportional to the angular position reached by the actuator.
The feedback has monitoring purposes; for example, it can be connected to a display.
If the value is 0V, the actuator is in a fault condition and needs to be restored. See the OPERATING ANOMALIES chapter.
OPERATION
SMART PRO actuators control the angular position in closed loop: a potentiometer, coupled on the final reduction unit shaft, provides the exact reached position.
Thanks to the Wi-Fi interface or the Modbus serial protocol connection you can select the electric control type, change all the operating parameters, check the status and run a diagnostic.
• COMMANDS – “Command”
• 2-POSITION COMMAND (2 POINTS OR 3 POINTS) – “2 POS”
ON/OFF type command. The angular positioning depends on the combination of power supply phase.
Cable A - BLUE, BROWN and BLACK wire
Logic states table
BLUE BROWN BLACK POSITION
I I 0 Closing
I 0 I Opening
I I I Opening
WIRING DIAGRAM
2-POINT CONTROL
CLOSING actuator (0°) OPENING actuator (90° / 180°)
TA = SWITCH command
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
WIRING DIAGRAM
3-POINT CONTROL
WIRING DIAGRAM
CLOSING actuator (0°) OPENING actuator (90° / 180°)
TA = SWITCH command
CAUTION:
NO MODULATION IS POSSIBLE WITH THE 3-POINT CONTROL.
CAUTION:
NO MODULATION IS POSSIBLE.
You can connect several SMART PRO actuators in parallel under the same control device with both a 2-point control and a 3-point control.
You can connect several SMART PRO actuators in parallel under the same control device.
• 3-POSITION CONTROL - “3POS”
ON/OFF command which allows to bring the actuator in the intermediate position (45° or 90° angle according to the 90° or 180° operating angle), combining the power supply phases.
Cable A - BLUE, BROWN and BLACK wire
Logic states table
BLUE BROWN BLACK POSITION
I I 0 Closing
I 0 I Opening
I I I Intermediate (45°/90°)
CLOSING actuator (0°) OPENING actuator (90° / 180°) INTERMEDIATE position (45°/90°)
• PROPORTIONAL CONTROL
Modulating signal in voltage or current, which defines the proportional positioning of the actuator. The possible choices are the following:
0-10V 0V = closing 10V = opening
2-10V 2V = closing 10V = opening
0-20 mA 0mA = closing 20mA = opening
4-20 mA 4mA = closing 20mA = opening
→
→
→
→
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
WIRING DIAGRAM
POWER
SUPPLY
PROPORTIONAL
COMMAND
WIRING DIAGRAM
POWER
SUPPLY
PWM1
PWM2
COMMAND
PWM
• PWM COMMAND
Pulse width modulating signal in compliance with DIN IEC 60469-1. The actuator is placed proportionally to the received signal:
PWM1 PWM2
• POWER SUPPLY – “Power supply”
The power supply selection allows the system to automatically set the correct control parameters of the stepper motor.
For the 12V / 24V AC/DC versions, select the supplied voltage.
For the 100…240V 50/60Hz versions, select the 24V power supply.
CAUTION:
ANY WRONG SELECTION COULD CAUSE A HIGHER OPERATING NOISE AND A LOWER TORQUE.
ANGLE ANGLE
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
• OPERATING TIME VARIATION – “OPERATING TIME”
It is possible to select different operating times referring to the 90° rotation. The following table shows the possible configurations according to the model and power supply type:
• COMMAND REVERSE – “COMMAND REVERSE”
When activated, this feature reverses the relationship between the command signal and the opening & closing positions.
NOTE: THE POSITION FEEDBACK IS NOT REVERSED
• DEAD BAND ADJUSTMENT – “DEAD BAND”
The dead band is defined as a percentage on the proportional control scale. If the command variation is below the set %, the actuator keeps its position and does not move.
It is possible to select a dead band of 1%, 3% or 5%.
OPERATING TIME
[s]
POWER SUPPLY
12V dc 24V ac / dc 100... 240V 50/60Hz
15 NO YES YES
30 YES YES YES
60 YES YES YES
120 YES YES YES
DIAMANT SMART PRO
OPERATING TIME
[s]
POWER SUPPLY
12V dc 24V ac / dc 100... 240V 50/60Hz
15 NO YES YES
30 YES YES YES
60 YES YES YES
120 YES YES YES
COMPACT SMART PRO
OPERATING TIME
[s]
POWER SUPPLY
12V dc 24V ac / dc 100... 240V 50/60Hz
15 NO NO NO
30 YES YES YES
60 YES YES YES
120 YES YES YES
UNIVERSAL SMART PRO
• 2-POSITION COMMAND (2 POINTS OR 3 POINTS) – “2 POS”
Logic states table
BLUE BROWN BLACK POSITION
I I 0 Opening
I 0 I Closing
I I I Closing
• COMANDO A 3 POSIZIONI – “3 POS”
Tabella degli stati logici
BLUE BROWN BLACK POSITION
I I 0 Opening
I 0 I Closing
I I I Intermediate (45°/90°)
• PROPORTIONAL CONTROL
0-10V 0V = opening 10V = closing
2-10V 2V = opening 10V = closing
0-20 mA 0mA = opening 20mA = closing
4-20 mA 4mA = opening 20mA = closing
→
→
→
→
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
• ANGULAR POSITIONING CORRECTION
This function allows angular variations on the complete closed, complete open and intermediate positions. It is therefore possible to let a minimum flow pass in a 2-way valve when the control system sends a
complete closure command.
Note: this function works on all the selectable control types. With proportional controls, the signal range is automatically scaled according to the new angular positioning values.
The 2-10V feedback signal and the positioning % shown on the Wi-Fi interface screen are automatically scaled according to the new opening and closing angular positioning values.
• CLOSING POSITION CORRECTION – “CLOS[-4°…+30°]”
CAUTION:
THE AUXILIARY MICROSWITCH ACTION DOES NOT CHANGE WHEN THE ANGULAR POSITIONING CORRECTION VARIES. IN CASE OF CORRECTIONS OF MORE THAN 5°, THERE
WILL BE NO AUXILIARY MICROSWITCH SWITCHING.
Clos[-4°…+30°] = -4 Clos[-4°…+30°] = 30
ROTATION ANGLE 90°
Clos[-4°…+30°] = -4 Clos[-4°…+30°] = 30
ROTATION ANGLE 180°
• OPENING POSITION CORRECTION – “CLOS[-30°…+4°]”
Open[-4°…+30°] = -30 Open[-4°…+30°] = 4
ROTATION ANGLE 90°
Open[-4°…+30°] = -30 Open[-4°…+30°] = 4
ROTATION ANGLE 180°
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

CAUTION:
WHEN THE ACTUATOR IS POWERED BY THE FAIL SAFE SYSTEM, THE WI-FI CONNECTION (OPTIONAL) IS AUTOMATICALLY DISABLED IN ORDER TO REDUCE THE POWER
CONSUMPTION.
WHEN THE POWER SUPPLY IS RESTORED, THE WI-FI SIGNAL IS REGENERATED AND THE CONNECTION WILL BE AVAILABLE AGAIN.
12
COMPARATO NELLO SRL
FAIL SAFE (OPTIONAL)
The FAIL SAFE function stores energy and then uses it to move the actuator in a programmed “safe” position in case of power supply failure.
The energy is stored inside some supercapacitors which ensure fast recharge times and long-term reliability. With the Wi-Fi interface or the Modbus serial protocol connection you can program the safety position
(opening, closing or intermediate position).
• INTERMEDIATE POSITION CORRECTION – “MID[-10°…+10°]”
Mid[-10°…+10°] = -10 Mid[-10°…+10°] = 10
ROTATION ANGLE 90°
Mid[-10°…+10°] = -10 Mid[-10°…+10°] = 10
ROTATION ANGLE 180°
• HEATING RESISTANCE
Inside the actuator there is a heating resistance which is electronically managed by means of a temperature reading: you can activate (and set the setpoint temperature between 5°C and 30°C) or deactivate it.
• Heating resistance activation – “Heater active”
YES = active resistance
NO = non active resistance
• Heating resistance setpoint temperature – “Heater[5°-30°]”
When the internal temperature is below the setpoint temperature, the heating resistance activates; when the detected probe temperature is above the setpoint temperature, the heating resistance deactivates.
The Modbus or Wi-Fi interface shows the temperature reached inside the actuator.
• MANUAL COMMAND – “MANUAL COMMAND”
This function deactivates the positioning command and forces the complete opening, closing or intermediate position.
CLOSE = complete closing position
OPEN = complete opening position
MID = intermediate position
CAUTION:
THE ACTUATOR STAYS IN THE MANUALLY CONTROLLED POSITION UNTIL THE FUNCTION IS DEACTIVATED (OFF).
• Fail safe position selection – “Fail Safe pos”
CLOSE = complete closure position
OPEN = complete opening position
MID = intermediate position
For more technical information, see the TECHNICAL SPECIFICATION chapter
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COMPARATO NELLO SRL
MOTOR ANTI-OVERHEATING (OPTIONAL UPON REQUEST)
The function controls the surface temperature of the motor by means of a specially provided contact probe.
If the motor temperature exceeds the critical value during operation, the system stops the actuator and the position feedback is set to 0V. If there is a Wi-Fi communication module, the fault code “TEMP” appears.
With the serial RS485 - Modbus communication, the fault is reported at the specific address.
The actuator automatically resumes its normal operation when the temperature drops below the safety threshold.
The function works irrespective of the type of command selected.
The function is disabled if the Fail Safe module comes in.
MONITORING
Using the Wi-Fi interface or the Modbus serial protocol connection the actuator operating parameters can be monitored and any errors or failures can be detected.
REACHED POSITION - “Position %”
It gives an indication of the actual position reached by the actuator. The returned value is expressed as a % of the total stroke (90° or 180° according to the version).
If any angular positioning correction has been made, the displayed value is scaled considering the new angular values.
0% = CLOSING position
100% = OPENING position
INTERNAL TEMPERATURE - “Inside temp °C”
Inside the actuator, on the management electronic board, there is a probe that senses the temperature reached inside the actuator and lets the system manage the heating resistance.
ELECTRIC MOTOR TEMPERATURE - “Motor temp °C”
Motor anti-overheating feature available upon request. For further information please contact Comparato's Technical Office.
ERROR = “Fault”
NONE = no operating anomaly detected
POS = positioning error. The actuator has not reached the position requested. See the OPERATING ANOMALIES chapter
TEMP = the temperature reached by the electric motor is too high. Motor anti-overheating feature available upon request. For further information please contact Comparato's Technical Office.
FAIL SAFE ACTION NUMBER - “Fail safe n°”
In actuators equipped with FAIL SAFE system (optional), it indicates the number of power supply failures during which the system stepped in and supplied the energy stored in the supercapacitors.
WORKING TIME - “Working time”
It indicates the actuator operating time (rotating electric motor), given in tens of minutes.
FAIL SAFE CHARGE INDICATOR - “Test Voltage %”
In the actuators equipped with FAIL SAFE system (optional), it shows the supercapacitors % of charge. The maximum charge is 94%.
The following table shows the minimum charge value, depending on the model, which ensures a complete emergency manoeuvre.
SOFTWARE VERSION – “Fw Ver”
It shows the software version of the actuator management board.
CAUTION:
INTERNAL TEMPERATURES BELOW -10°C OR ABOVE 50°C CAN JEOPARDIZE THE CORRECT OPERATION OF THE ACTUATOR.
DIAMANT SMART PRO COMPACT SMART PRO UNIVERSAL SMART PRO
Minimum charge for one 90° manoeuvre 75% 65% 90%
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
CAUTION:
THE WI-FI CONNECTION SERVES AS AN INTERFACE AND IS NOT DESIGNED TO BE INTEGRATED IN A WIRELESS CONTROL SYSTEM.
WI-FI COMMUNICATION (OPTIONAL)
If the actuator is equipped with a Wi-Fi communication module, you can connect to the device in order to adjust all the operation settings, view its status and run a diagnostic.
The built-in Wi-Fi communication module has an access point - Web server: when the actuator is powered, a password-protected Wi-Fi network is created.
Each actuator creates its own Wi-Fi network: the network name is written on the actuator cover (1).
The access password is unique for the Wi-Fi modules and is written on the actuator cover (2)
Wi-Fi password = 11235813
IP address: 192.168.4.1
If the device used for the connection does not automatically open the configuration screen, open a browser and type the IP address written on the actuator cover
IP address: 192.168.4.1
CONNECTION PROCEDURE
Open the management page of the device Wi-Fi network you want to connect to the actuator and scan the available networks.
1 2
3
Pick out the actuator Wi-Fi network name.
If the Wi-Fi network is not visible, check if the actuator is powe-
red.
The signal reception range as the crow flies is 160 m with “visi-
ble” devices: any wall or obstacle would reduce the maximum
reception range.
The first time you connect, you must enter the log in password.
The password will not be required again afterwards.
Now it is possible to access to the actuator network and view
the configuration and monitoring screen
1
1
2
2
33
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COMPARATO NELLO SRL
Control parameter setting.
For further details, please see the OPERATION chapter
Monitoring parameter display
For further details, please see the MONITORING chapter
CONFIGURATION AND MONITORING SCREEN
CAUTION:
THE MODIFIED PARAMETERS WHICH ARE NOT WRITTEN PRESSING THE WRITE KEY WILL NOT BE UPDATED.
READ key = reads all the parameters and returns the updated values.
WRITE key = writes all the edited parameters.
ADVANCED MODE key = access to the factory default settings menu. This menu is protected by password
and the user is not authorized to enter. For further information please contact the Technical Office.
Wi-Fi interface software version
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
SERIAL RS458 COMMUNICATION - MODBUS (OPTIONAL)
DATA PACKAGE DESCRIPTION
The data writing/reading message should be as follows:
MODBUS PROGRAMMING ADDRESS
The address can be edited connecting each device to the Modbus network and sending a function code command 06 (FC06 – write single register) to the physical address 0 writing the new peripheral device
address in the memory log (0X4030 hex - 16432 dec).
Example: actuator programmed with the physical address 25
RS485 COMMUNICATION
Protocol Modbus – RTU
Standard EIA-RS 485 half duplex
Baud rate 19200 Baud/s
N° bit 8
Stop bit 1
Parity None
SLAVE ADDRESS FUNCTION CODE VALUE CRC WORD
SLAVE ADDRESS FUNCTION CODE VALUE CRC WORD
PARAMETER DESCRIPTION
SLAVE ADDRESS ID address of the slave equipment on the network. It must be the same for both the question and the answer..
FUNCTION CODE 0x03: Single or multiple reading of 16-bit “Holding” type log
0x10: Writing of multiple 16-bit “Holding” type log
VALUE it is the parameter address during writing
it is the value corresponding to the required parameter during reading
CRC WORD it is the result of the calculation performed with all the message bytes
The answer will be as follows:
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
ADDRESS TABLE
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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COMPARATO NELLO SRL
POS
TEMP
GENERAL WARRANTY CONDITIONS
WARRANTY
DURING THE WARRANTY PERIOD
WARRANTY EXCLUSION PROVISION
DIAMANT SMART PRO, COMPACT SMART PRO and UNIVERSAL SMART PRO motorized valves are covered by a 3-year warranty starting from the date marked on the base of the actuator (year of production).
The warranty refers only to the product and does not cover any replacement and/or maintenance and/or any other indirect cost. Products are covered by an Allianz s.p.a. insurance according to current rules re-
garding the manufacturer's responsibility for any damage arising from defective products. For any returned good, users should contact the Retailer of the product. The goods should be returned postage-free.
During the warranty period, COMPARATO will repair or replace, free of charge, any product or component, provided it turns out to have a manufacturing defect. Any repair or replacement of the component or
of the product itself does not extend the warranty period. COMPARATO reserves the right to replace the Product with an identical one; if the product is out of production, it will be replaced with one with identical
specifications, provided that, according to the unquestionable opinion of COMPARATO NELLO S.r.l., the repair is not economically excusable.
Interventions and/or repairs and/or spare parts will not be covered by this Warranty if it turns out that they are defective because of:
• tampering;
• failure due to carelessness and/or unskilfulness during the installation (wrong, incomplete or missing assembling/wiring/setting);
• electrostatic discharge, electric discharge conducted/induced because of lightning or other phenomena not ascribable to the product, irradiated electromagnetic disturbances,
intermittent or discontinuous power supply;
• defects or damages caused by fall, breakage, liquid seepage;
• repairs made by unauthorized people;
• products with expired warranty;
• systems made in a non-workmanlike manner;
• any other damage not directly ascribable to COMPARATO.
Comparato Nello S.r.l. reserves the right to modify technical details, drawings, graphs,
and photographs of this instruction manual at any time and without prior notice.
CODE DESCRIPTION RESET
OPERATING ANOMALIES
CAUTION:
A POSITIONING ANOMALY (POS CODE) MEANS THAT THERE COULD BE A SEVERE MALFUNCTIONING OF THE ACTUATOR. IF THE ANOMALY REGULARLY REAPPEARS EVEN
AFTER SEVERAL RESETS, PLEASE CONTACT COMPARATO’S TECHNICAL OFFICE.
Positioning anomalies:
Disconnect the power supply, wait a few seconds and then power the actuator
again
The actuator automatically resumes its normal operation when the electric
motor cools down.
Anti-overheating function active:
The electric motor temperature exceeded the safety level. The actuator stops in
the current position, the positioning feedback is set to 0V and the error code is
displayed on the Wi-Fi interface and the reference Modbus address.
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO
The set position could not be reached within 300 sec. The actuator stops in the
current position, the positioning feedback is set to 0V and the error code is di-
splayed on the Wi-Fi interface and the reference Modbus address.

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COMPARATO NELLO SRL
comparato.com
DIAMANT SMART PRO / COMPACT SMART PRO / UNIVERSAL SMART PRO

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